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Social Media Strategy 101 Beth Becker @Spedwybabs FB: Spedwybabs Pinterest: Beth Becker

Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

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Page 1: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Social Media Strategy 101

Beth Becker@Spedwybabs

FB: SpedwybabsPinterest: Beth Becker

Page 2: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Evolution in thinking about Social

SocialMedia

Page 3: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Evolution in thinking about Social

Social SocialMedia Networking

Page 4: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Evolution in thinking about Social

Social Social

Social

Media Networking

Sharing

Page 5: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Evolution in thinking about Social

Social Social

SocialSocial

Media Networking

Sharing Shopping

Page 6: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Evolution in thinking about Social

Social Social

Social

Social

Social

Media Networking

Sharing Shopping

Being

Page 7: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Pyramid of Social Media Strategy

Page 8: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

2

Pyramid of Social Media Strategy

Targeted Engagement

Page 9: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

2

Pyramid of Social Media Strategy

Targeted Engagement

OrganizationIntegration

Page 10: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

2

Pyramid of Social Media Strategy

Targeted Engagement

OrganizationIntegration

Authenticity

Page 11: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

2

Pyramid of Social Media Strategy

Targeted Engagement

Content

OrganizationIntegration

Authenticity

Page 12: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

What do I want to say?

PUSH

YourContent

Page 13: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

What do I want to say?

PUSH PULL

YourContent

YourContent

Message

Page 14: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Great content for social media isn’t just about the message or the call to action…

it’s about content that the audience

WANTSto be seen interacting with

Page 15: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Who do you want to say it to?

Targeted Engagement

Political Ideology

Issues of Interest

Network

Hashtags

Page 16: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

When do I want to say it?

FacebookFB Self Reports Best Time in general:

9-10 PM ET

Facebook Insights

Twitter

Tweriod.com

No Best Time- Repetition

Page 17: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

When do I want to say it - Part B

Rapid Response vs Strategic Plan

Page 18: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Who do I want my audience to repeat it to?

Pay attention to what people comment on/retweet

Notice people’s bios

Ask open ended questions and note who responds

What areas of interest do I share with my audience?

Page 19: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Biggest +Building

community; Groups

Influencing the

Influencers

Easiest Targeted

Engagement

Web Traffic Driver

Integration of Blog

w/Social

Biggest Demographic

s

Pretty even gender split,

under 35

18-24, no gender gap

Tech minded

young men (18-25)

Women w/80%

18-34, little gender gab

Types of Content

links, pictures, video get

most traffictext only

links most popular

pictures/video are now

embedded

links, text, pictures,

video, podcasts

pictures and video

anything goes

Best Uses

long term conversations, social action,

internal & external

communication

media/blogger outreach; real

time conversation;

trend monitoring

hangouts for small video conferences

web traffic referral, meme testing

collaborative social media

ie. story gathering

Which social media platform is best to accomplish my goal?

Page 20: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

How formal is my relationship with my audience?

Don’t mistakeformalityfor lack ofpersonality

Page 21: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Offline Online

Doing a townhall Take ?s via Twitter or Facebook

Holding a press conference Do a Blogger Call/Hangout

Door knockingLive Tweet- do a series of Pinterest

boards featuring neighborhoods

Holding a rally Create a foursquare location, Live Tweet, designated #

Doing any kind of advocacy push Collect stories/pictures etc via Tumblr

What other pieces are there to this effort & how can social media complement them?

Page 22: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Some Basic Best Practices

Measure the numbers that matter: Action/Engagement NOT Followers/Likes #dontbeanewt

Page 23: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Some Basic Best Practices

Shorten Links

Page 24: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Practice Safe Social Media

Use strongpasswords

Page 25: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Lock Your Phone

Page 26: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

Carefulwhich appsyou approve

Page 27: Social Media Strategy 101 Beth Becker · social action, internal & external communication media/blogger outreach; real time conversation; trend monitoring hangouts for small video

“Homework”

For your campaign...answer the following questions:

Who do you want to talk to?

Where on social media are you likely to find them?

What do you want to talk to them about?

When do you want to talk to them?

What are our campaign’s tactics and what can we do on social media to complement them?