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Tracking Content Engagement and ROI Content Marketing Monthly Webinar Series January 20, 2010 Byron White Chief Idea Officer Byron[@]ideaLaunch.com Carol Leaman CEO Carol[@]PostRank.com [email protected]

Social Engagement of Content - January 2010

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Join us for the monthly ideaLaunch Content Marketing Webinar v8 focused on how to track the social engagement of your content, website and blog. Special guest Carol Leaman, CEO of PostRank, joins Byron White, founder of ideaLaunch, for the presentation, offering a review of killer tools to measure social engagement of your content and the value of content in the social media sphere. Learn how content marketing powers social media, inbound marketing and all marketing today.

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Page 1: Social Engagement of Content - January 2010

TrackingContentEngagementand ROI

Content Marketing

Monthly Webinar Series

January 20, 2010

Byron White

Chief Idea Officer

Byron[@]ideaLaunch.com

Carol Leaman

CEO

Carol[@]PostRank.com

[email protected]

Page 2: Social Engagement of Content - January 2010

ContentMarketingRevolution

ContentMarketing

Plan

MeasuringContent

ROI

How to track and measure content marketing ROI

PostRankCEO

Carol Leaman

[email protected]

Page 3: Social Engagement of Content - January 2010

TheContentMarketingRevolution

[email protected]

Page 4: Social Engagement of Content - January 2010

It’s the art of listening to your customers’wants and needs.

Listen UpSearch Box

Social Media

Web Analytics

Keyword Popularity

Customer Service

Questionnaires

[email protected]

Page 5: Social Engagement of Content - January 2010

And the science of delivering contentin a compelling way.

MeasurementsBooks

Blogs

eBooks

RSS Feeds

Printed Books

Web

Widgets

[email protected]

Page 6: Social Engagement of Content - January 2010

It’s constantly testing campaigns to learnwhat works and what doesn’t.

Prediction TestingA/B Testing

Multivariate Testing

Eye Track Testing

Segmentation Testing

Geo Target Testing

Usability Testing

[email protected]

Page 7: Social Engagement of Content - January 2010

And measuring readers’ engagementand desire for more.

EngagementDownloads

Time on Page

Action on Page

Repeat Visitation

Send to Friend

Social Bookmark

[email protected]

Page 8: Social Engagement of Content - January 2010

It’s catching readers orbiting at highspeeds at the right time and place.

Anytime ContentApplet

Desktop

Mobile

RSS Feeds

Podcasts

Social Networks

[email protected]

Page 9: Social Engagement of Content - January 2010

And engaging them with content onwebsites, gadgets and apps.

iPhone AppsUrban Spoon

Amazon Kindle

Sirius XM

SalesForce.com

Flixter

Fandango

[email protected]

Page 10: Social Engagement of Content - January 2010

It’s developing a content pipeline toeducate, earn trust and drive sales.

New Sales PipelineOffer Content

Accumulate Leads

Score Leads

Distribute Leads

Induce Trial

Score New Activity

Measure Success

[email protected]

Page 11: Social Engagement of Content - January 2010

And scoring content engagement tofind out who’s most likely to buy.

SalesForce ScoringFree Tool Interaction

Content Downloads

Proposal Downloads

Newsletter Sign Ups

Widget Interaction

Customer Logon

[email protected]

Page 12: Social Engagement of Content - January 2010

The Content PlanandSEO Plan

[email protected]

Page 13: Social Engagement of Content - January 2010

The content marketing plan becomes thenerve center for ROI measurement.

Table of Contents

Scope of Project

Competitive Research

Customer Research

Keyword Research

SEO PlanContent Plan

Performance Plan

[email protected]

Page 14: Social Engagement of Content - January 2010

Start by researching the competition withthe free research tools.

Free Research Tools

WordVision.com

SpyFu.com

Compete.com

QuantCast.com

SEOMajestic.com

Raven-SEO-Tools.com

Tools.SEOBook.com

SEOToolSet.com

LinkVendor.com

MarketLeap.com

[email protected]

Page 15: Social Engagement of Content - January 2010

Competitive intelligence helps pinpointstrength, weakness and opportunity.

Content Asset YourSite.com Competitor.comTraffic A C

PPC Spend B A

Content Portfolio B B

Content Authority C B

Publishing Frequency D C

Social Reach F D

Social Conversations F F

Testimonials A F

Partnerships B A

Internal Links C B

Inbound Links C C

SEO Strength A C

SEO Performance B A

Testing Methodology A B

[email protected]

Page 16: Social Engagement of Content - January 2010

Find the opportunity to capture organicmind share and market share.

[email protected]

Page 17: Social Engagement of Content - January 2010

SEO PlanKeyword Universe

Golden Keywords

Keyword Silos

Internal Links

PPC Price

Search Volume

Search Market Share

Create an SEO Plan that balances readerinterest with search engine appeal.

[email protected]

Page 18: Social Engagement of Content - January 2010

Use technology to find the hot topics andkeywords for SEO.

[email protected]

Page 19: Social Engagement of Content - January 2010

Build a large keyword universe to measureperformance and ROI.

Keyword Universe10,000 Keywords

Long Tail

Short Tail

High PPC Price

High Search Volume

Recent Up Trends

Recent Down Trends

Market Share +-=

[email protected]

Page 20: Social Engagement of Content - January 2010

Select “golden” keywords for optimization,SEO and ROI goals.

Golden Keywords150 Keywords

Priority

Weighted

1/3 Top 50-100

1/3 Top 1-50

1/3 Top >100

Keyword Silos

Primary Keywords

Secondary Keywords

[email protected]

Page 21: Social Engagement of Content - January 2010

Create category maps featuring primaryand secondary SEO keywords.

Category Map

Hot Topic

Primary Keywords

Secondary Keywords

[email protected]

Page 22: Social Engagement of Content - January 2010

Create a Content Plan with the right mix ofcontent assets.

Content AssetsArticles

Courseware

eBooks

Podcasts

Printed Books

Tip Centers

Webinars

Whitepapers

Widgets

WorkBooks

[email protected]

Page 23: Social Engagement of Content - January 2010

Find the hot topics for your content planfor readers and then the bots.

Content Plan

Search Box

Customer Service

FAQ Popularity

Social Media

Customer Surveys

Site Analytics

Brand Language

[email protected]

Page 24: Social Engagement of Content - January 2010

Listen-in to the conversations in the socialmedia sphere to find the hot topics.

Social Research ToolsSearch.Twitter.com

Facebook.com/lexicon/

ThunderThimble.com

TechRigy.com

BlogSearch.Google.com

BlogPulse.com

IceRocket.com

TweetDeck.com

[email protected]

Page 25: Social Engagement of Content - January 2010

Make scoring content for SEO strengtheasy for all your writers.

[email protected]

Page 26: Social Engagement of Content - January 2010

Infuse your brand with the content youpublish. And publish it regularly.

Authority AssetsSpeaking Events

White Papers

Webinars

Podcasts

Books

Online Courses

Informational Guides

Press Releases

[email protected]

Page 27: Social Engagement of Content - January 2010

Time stamp publishing dates of content forimpact and ROI tracking.

[email protected]

Page 28: Social Engagement of Content - January 2010

Return on InvestmentTrackingandMeasurement

[email protected]

Page 29: Social Engagement of Content - January 2010

You can measure ROI in a variety of ways.

[email protected]

Page 30: Social Engagement of Content - January 2010

Tracking deployment dates of contentassets is the key for measuring ROI.

[email protected]

Page 31: Social Engagement of Content - January 2010

Track improved monthly listing positionsfor content optimization ROI.

[email protected]

Page 32: Social Engagement of Content - January 2010

Track increased traffic for searchperformance ROI.

[email protected]

Page 33: Social Engagement of Content - January 2010

Track repeat visitation for contentengagement ROI.

[email protected]

Page 34: Social Engagement of Content - January 2010

Track increased time-on-site for contentstickiness ROI.

[email protected]

Page 35: Social Engagement of Content - January 2010

Track improved conversion rates forcontent testing ROI.

[email protected]

Page 36: Social Engagement of Content - January 2010

Track increased leads from contentinteraction ROI.

[email protected]

Page 37: Social Engagement of Content - January 2010

Track increased sales from those leads foractual ROI.

[email protected]

Page 38: Social Engagement of Content - January 2010

Track decreased user acquisition cost foractual ROI.

[email protected]

Page 39: Social Engagement of Content - January 2010

What competitiveintelligence doesSpyFu offer?

Bonus101 Content MarketingTipsBook

[email protected]

Page 40: Social Engagement of Content - January 2010

ideaLaunch.com/content-marketing-resources

Download a PDF version of the 101Content Marketing Tips book for free!

[email protected]

Page 41: Social Engagement of Content - January 2010

PostRankCEOCarol Leaman

[email protected]

Page 42: Social Engagement of Content - January 2010

Helping Online Publishers MaximizeRevenue

http://analytics.postrank.comwww.postrank.com

[email protected]

Page 45: Social Engagement of Content - January 2010

Social Web

[email protected]

Page 46: Social Engagement of Content - January 2010

Creating

Critiquing

Chatting

Collecting

Clicking

Eng

agem

ent

[email protected]

Page 47: Social Engagement of Content - January 2010

30% year over year engagementgrowth

more participation, more conversations on top 10Ksites

[email protected]

Page 48: Social Engagement of Content - January 2010

Off-site2009: 66%

On-site2007: 82%

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Page 49: Social Engagement of Content - January 2010

Chatter2009: 29%

Trackbacks2007: 19%

[email protected]

Page 50: Social Engagement of Content - January 2010

Half-life of a new piece of content is 1hour!

[email protected]

Page 54: Social Engagement of Content - January 2010

Coupon Code:http://topblo.gs/7KBahh

http://analytics.postrank.com

[email protected]

Page 55: Social Engagement of Content - January 2010

“Demand and track ameasurable return onyour investment incontent marketing.”

Byron White, ideaLaunch

Chief Idea Officer

Twitter: @ByronWhite

Byron[at]ideaLaunch.com

Phone: 617-227-8800 x 201

Carol Leaman, PostRank

CEO

Carol [at] PostRank.com

Phone: 519-514-0064

Let’s Talk.

[email protected]