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SNOHOMISH COUNTY COMPRESSED EDUCATION AND INTENSIVE SUPPORT FOR ADULT LEARNERS IN HIGH-GROWTH JOB TRAINING PROGRAMS: WORKPLACE COMMUNICATION SKILLS AND WORKER RETRAINING
Workforce Development Council Snohomish County
FIPSE: Presenters
Kurt Simmons, MPANavigation ManagerWorkforce Development Council Snohomish [email protected]
Danielle Powell, Tenured Faculty Communications StudiesCascadia Community [email protected]
Rowan DeurlooStudent at Cascadia Community [email protected]
FIPSE: The Problem
It is well documented on the national level that many working adults and displaced workers who enter community college programs designed to increase their employability in high-growth jobs do not complete certificates or degrees. Why?........adults returning to school tend to
be more isolated, have many more pressures and responsibilities than “traditional” students
FIPSE: The Proposal
Purpose-built educational strategies that provide compressed instructional programming coupled with intensive student support and social networking leading to the achievement of the following goals: 1) Increased persistence among working adults
and displaced workers in compressed programs; 2) Increased attainment of certificates and
degrees among working adults and displaced workers in compressed programs; and
3) Increased job placement rate into high-growth jobs among working adults and dislocated workers in compressed programs.
FIPSE: Program Goals by Year 3 Goal 1: Increase persistence among
working adults and displaced workers in compressed programs. Summative Objective- By the end of year
three at least 162 (75 percent) of the 216 working adults and displaced workers served in compressed programs will have demonstrated educational persistence by having completed one or more classes and obtained college credits as documented in student transcripts.
FIPSE: Program Goals by Year 3 Goal 2: Increase attainment of
certificates and degrees among working adults and displaced workers in compressed programs. Summative Objective- By the end of year
three, at least 151 (70 percent) of the 216 working adults and displace workers served will have attained at least one certificate of completion from a compressed program(s) of study as documented in student transcripts.
FIPSE: Program Goals by Year 3 Goal 3: Increase job placement rate
into high-growth jobs among working adults and dislocated workers in compressed programs. Summative Objective- By the end of year three,
at least 121 (80 percent) of the 151 working adults and displaced workers who obtain a certificate(s) or degree will have maintained or entered training-related employment as documented in administrative records and the public workforce investment system database.
FIPSE: Program Goals by Year 3 Goal 4: All aspects of the project will
be disseminated to other programs and institutions. Summative Objective- By the end of year three,
project materials will have been developed for dissemination and made available nationally through the partners’ individual websites, through their industry associations, through Washington State boards and departments as indicated, and to the United States Department of Education as documented in correspondence, in press releases, and on websites.
FIPSE: Program Goals by Year 3 Goal 5: All aspects of the project will be
replicated by other programs and institutions. Summative Objective- By the end of year three,
project replication technical assistance and training will have been provided to at least three additional two-year institutions and at least three additional local workforce investment boards nationally, and implementation of some or all aspects of Compressed education and intensive support for adult learners will be continued by the partners and underway in at least one additional two-year institution and at least one additional local workforce investment board as document in survey results.
FIPSE: The Partners/Programs Workforce Development Council
Snohomish County Grant recipient and fiscal agent Grant management/administration Program Navigator and all navigation
services
FIPSE: The Partners/Programs Business Government Community
Connections Annie Laurie Armstrong, 206-285-0145,
[email protected] Program Evaluation
FIPSE: Partners/Programs
WorkSource Everett/WorkSource Lynnwood Referrals Employment Services Tuition Assistance & Training Resources Workshops
Arbour Employment & Training (WIA) Referrals WIA enrollment In-class workshop delivery focusing on Resumes,
interviewing, job search and job fair organization Employment Specialist assignment for WIA
enrollees Tuition/support service coordination
FIPSE: The Partners/Programs Everett Community College
Training Provider Programs
Sustainable Office Target population is ABE/ESL and this program
is also an I-BEST model Two back to back 9 week modules that span
over the normal winter and spring quarters 19 credits with certificate attainment Goal: 20 students per cohort Cohorts to date: 2 completed
FIPSE: Compression
Everett Community College Sustainable Office (New Program) Two back to back 9 week modules with late
start and early completion True cohort model with the same group of
students moving through all coursework together simultaneously
Content Instructor and ESL Instructor co-teaching
Students are registered for the entire block of courses for the quarter administratively
FIPSE: Intense Support Services Everett Community College
Program Navigator (PN) works closely with students to navigate entire training to employment process including recruitment
PN does weekly classroom check-ins with students
If student is absent faculty notifies PN and he does follow-up to troubleshoot
PN works closely with all program staff across campus and Case Managers, Employment Specialists, etc…
PN can co-enroll students in WIA for additional support services
FIPSE: Social Networking
Work
Source
Internships/ Employer
Engagement
College Career
Services
Navigator
Financial Aid
WIA
Technology Netbooks Instructor
STUDENT
Tutoring
FIPSE: WDC/WorkSource/WIA Partnership
WDC provides the PN whom has an office at EVCC and is scheduled onsite one day a week
The PN works closely in coordination with the dean, faculty, project director, program staff, career services and students
The PN also serves as the main link between EVCC the WorkSource Centers and the WIA program
The PN coordinates cross agency enrollments, funding planning and career oriented activities between partners
FIPSE: Outcomes
Sustainable Office Certificate Enrollment: 36 (2 cohorts to date) Persistence: 32 or 88% completed 1 or more classes Certificates: 29 or 80% completed the program and
earned certificates Employment: 5 of 11 from cohort 1 or 45% have
entered employment. Still working on cohort 2 employment data.
Replication: Has provided technical assistance, training and replicated aspects of this model in three additional programs: Property Works, Basic Electronics and T.I.G welding.
FIPSE: Congratulations!
FIPSE: The Partners/Programs Edmonds Community College
Training Provider Programs
Desktop Support (2 qtr, 30 cr, certificate) Digital Forensics (2 qtr, 20 cr, certificate) Network Security (3 qtr, 40 cr, certificate) Server Administration (2 qtr, 25 cr, certificate)
FIPSE: Compression
Edmonds Community College All programs mentioned above (curricula
reform) See slide above for certificate length and
credits Compression achieved through offering 2 5
week intensive pre-requisite classes per quarter
Compression also achieved through incorporating more hybrid modalities of teaching
FIPSE: Compression ExampleCOURSE ID
SCHEDULE COURSE NAME CREDITS
CIS 100 S TTh 5:00-9:00 PM (Summer)
INTRO TO BUSINESS COMPUTING 5
CIS 102 S TTh 5:00-8:30 PM (Summer)
INTERMEDIATE BUSINESS COMPUTING
5
CIS 125 A ONLINE (Summer) NETWORK WORKSTATION 5
CIS 161 S TTh 6:00-8:40 PM (Fall)
A+ HARDWARE SUPPORT I 5
CIS 162 A ONLINE (Fall) PC SOFTWARE SUPPORT 5
CIS 163 S TTh 6:00-8:40 PM (Fall)
A+ HARDWARE SUPPORT II 5
30
FIPSE: Intense Support Services Edmonds Community College
Program Navigator (PN) works closely with students to navigate entire training to employment process including recruitment
PN works closely with all program staff across campus and Case Managers, Employment Specialists, etc…
PN can co-enroll students in WIA for additional support services
FIPSE: Social Networking
Work
Source
Internships/ Employer
Engagement
College Career
Services
Navigator
Financial Aid
WIA
Technology Netbooks Instructor
STUDENT
Tutoring
FIPSE: WDC/WorkSource/WIA Most of this partnership, to date, has
existed in the form of referrals from WorkSource/WIA to Edmonds Training Programs
Coordination of tuition dollars Delivering targeted online and in-person
career services through both EDCC’s Career Action Center and Lynnwood WorkSource
FIPSE: Outcomes
Edmonds Community College Enrollment: 92 (Desktop Support 2 cohorts, Digital Forensics
2 cohorts, Network Security 1 cohort, Server Administration 1 cohort)
Persistence: 92 or 100% completed 1 or more classes Certificates: 59 or 64% completed programs and earned
certificates Employment: Still gathering employment data, but at this
time we do know that at least 6 graduates have entered employment
Replication: Has provided technical assistance, training and replicated aspects of this model in four additional programs: Residential Energy Auditor, Energy Efficiency Technician, Commercial Lighting Auditor, and Energy Accounting Specialist
FIPSE: The Partners/Programs Cascadia Community College
Training Provider Programs
Web Foundations Fast Track, Database Development, UI Developer
One 11 week quarter 17 credits with certificate attainment Goal: 24 students per cohort Cohorts to date: 3 completed
FIPSE: Compression
Cascadia Community College Curricula reform 1 qtr, 17 credit certificate Compression achieved through elimination
of pre-requisite courses and simul teaching them instead (previously took students 2 to 3 quarters to complete)
True cohort model with the same group of students moving through all coursework together simultaneously
All classes hard linked in HP so students can’t register for one without registering for them all
FIPSE: Compression ExampleCourse ID Schedule Course Name Credits
BIT 112 M/W 8:45 to 10:45
Basics of Web Authoring 5
BIT 113 T/Th 8:45 to 1045
User Interface Development 5
BIT 160 Arranged Digital Imaging 1
BIT 197/297 Arranged BIT Work-based Learning I/II 1
CMST 105 T/Th 1:05 to 3:05
Communication in Organization
5
17
FIPSE: Intense Support Services Cascadia Community College
Program Navigator (PN) works closely with students to navigate entire training to employment process including recruitment
PN does weekly classroom check-ins with students
If student is absent faculty notifies PN and he does follow-up to troubleshoot
PN works closely with all program staff across campus and Case Managers, Employment Specialists, etc…
PN can co-enroll students in WIA for additional support services
FIPSE: Social Networking
Work
Source
Internships/ Employer
Engagement
College Career
Services
Navigator
Financial Aid
WIA
Technology Netbooks Instructor
STUDENT
Tutoring
FIPSE: WDC/WorkSource/WIA Partnership
WDC provides the PN whom has an office at CCC and is scheduled onsite one day a week
The PN works closely in coordination with the dean, faculty, program staff, and students
The PN also serves as the main link be CCC the WorkSource Centers and the WIA program
The PN coordinates cross agency enrollments, funding planning and career oriented activities between partners
Coordination of tuition dollars
FIPSE: Outcomes
Cascadia Community College Enrollment: 74 (Web Foundations 2 cohorts, Database
Development 1 cohort) Persistence: 70 or 94% completed 1 or more classes Certificates: 65 or 87% have completed the required
courses to receive certificates Employment: 18 of 28 (64%) from cohort 1 have
entered employment. Still working to gather further employment data
Replication: Has provided technical assistance, training and replicated aspects of this model in 3 additional programs: Energy Auditor, Database Development, and UI Development
FIPSE: Congratulations!
FIPSE: Overall Program Outcomes Enrollment: 202 Persistence: 194 (96 %) Certificate Eligible: 153 (75%) Employment: 32 (20%) Replication: 10 additional training
programs
FIPSE: What Makes it Unique Compressed Education
Breaking down traditional pre-req models embracing technology
Role of the Navigator Connecting workforce development programs
Integrated partnership with WIA and WorkSource Delivering workshops in the classroom
Intense Support Services Navigator and community resources
Conscious Integration of Social Networking Connecting beyond the classroom
FIPSE: Unique Observations
System Integration
Name of College Number/Percent Enrolled in WIA
Number/Percent Non-WIA
Number/Percent Receiving
WorkSource Services
Number/Percent Receiving Internships
Cascadia Community College
(N=74)
28 (37%) 46 (33%) 65 (87%) 65 (87%)
Internships in these programs were built in from the beginning as they were required.
Edmonds Community College
(N=92)
14(16%) 40(43%) 52 (56%) Internships are not required.
Everett Community College
(N=36)
24 (66%) 12(33%) 29 (80%) 18 (50%)
Internships were required only in the second cohort and were limited to those who completed the program.
Totals 66 (32%) 98 (48%) 146 (72%) 83 (41%)
FIPSE: Unique Observations
Integration of workplace communication skills Increase in overall student GPA
Pre communication class integration average GPA was 2.68 Post communication class integration average GPA was
3.43 Increased educational persistence beyond initial
compression Pre communication class integration 70% continuation Post communication class integration 93% continuation
Improvement in quality of work Increased peer networking and support Increased sense of community
FIPSE: Resources
DOE FIPSE Homepage http://www2.ed.gov/FIPSE
Workforce Development Council Snohomish County FIPSE project and grant funded training website
http://training.wdcsc.org Cascadia Community College
www.cascadia.edu Everett Community College
www.everettcc.edu Edmonds Community College
www.edcc.edu WorkSource Snohomish County
www.worksourceonline.com
FIPSE: Contact
Kurt Simmons, MPANavigation ManagerWorkforce Development Council Snohomish [email protected]
Danielle Powell, Tenured Faculty Communications StudiesCascadia Community [email protected]
Rowan DeurlooStudent at Cascadia Community [email protected]
FIPSE: The End
