SUBMITTED BY: SHAHBAZ .A. SANKETH .S. SHARAD .H. SHANKAR .C. SANTOSH .V.

SMALL INDUSTRIES DEVELOPMENT ORGANISATION

SMALL INDUSTRIES DEVELOPMENT ORGANISATION

Small Industries Development Organization – SIDO:

SIDO was established by the Act of Parliament No. 28/1973. Its main objective is to

assist potential clients in the establishment of the small industries in the country. The main

activities include training and advisory services, provision of work places, loans,

marketing, procurement of machinery and raw materials.

Its objective was to develop the small industry sector in India. It was expected to

fulfill a very wide range of functions, from policy formulation to direct support to industries,

to hands-on involvement in the establishment of SMEs in both rural and urban areas.

Some of the best-known activities are the Industrial Estates, Technology Development

Centers, Training cum Production Centers, hire purchase schemes for equipment, technology

development, technology transfer through twinning arrangements and exchanges with

industries in Europe and Asia, and direct marketing.

These programmes were strongly supported by the Government and by donors such as SIDA,

the World Bank, and the Governments of the Netherlands, India and Hungary. In the context

of a centrally planned economy, the virtual absence of a private sector, and an initially very

low level of industrial activity, SIDO's efforts made a key and well recognized contribution to

the development of the country.

SIDO's role as the Government's instrument for small-scale industrialization had been

redefined to respond to the political and economic changes. In 1988, SIDO started a process

of restructuring aiming at improved effectiveness and efficiency as well as long -term

sustainability.

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Role of SIDO:

SIDO’s role to promote the development of small scale industrialization has over the

time been redefined to respond to political and economic changes. The most important

changes came about in 2003 with the launching of the SME Development Policy and the

Empowerment Policy in 2004.

The specific roles have been summarized below:

1.Promote and develop entrepreneurial skills and markets for sustainable business

development services,

2. Enhance rural industrialization,

3. Develop physical infrastructure and workplaces,

4. Improve SME access to finance.

Access to finance :

Lack of investment and working capital for SMEs is a major challenge. Available financial

facilities do not provide for the development of the sector. Most banks do operate micro

financing window but access to it is very difficult, more so their geographical coverage is

very limited. Other SME support programmes like the Guarantee Scheme have not been

operationalised. Strategies have to be developed and pursued to ensure increased access to

available financial resources for development as well as operational ambitions of the sub

sector.

Entrepreneurship development :

Lack of indigenous entrepreneurial culture is probably one of the greatest hindrances to

SMEs growth and competitiveness. The supply of indigenous entrepreneurs and successful

entrepreneurial activities is low. This can be proved by low number of micro-enterprises

graduating to small businesses. Strategic programmes, which will address deficiencies and

promote entrepreneurship development amongst existing and potential indigenous

entrepreneurs, need to be developed and implemented.

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SIDO Schemes:

SIDO is actively involved in promoting tiny and small scale industries in India by

means of its promotional and developmental activities. To bring about economic

development of the country and to assist the small scale entrepreneurs to become self reliant,

SIDO offers the following schemes for the SSI Sector.

1. Credit Guarantee Fund Scheme for Small Industries:

The Board of Trustees of Credit Guarantee Fund Trust for small industries have framed a

scheme for providing guarantee to a substantial extent, in respect of credit facilities to the

borrowers in the SSI sector without any collateral security or third party guarantee. The

scheme came into force from 1st August, 2000. The following facilities are provided under

this scheme:

(a) The Trust covers credit facilities extended by a lending institution to a small scale

entrepreneur up to an amount of Rs. 25 lakhs (in respect of a single borrower) by way of term

loan and/ or working capital facilities. For this purpose, the Trust requires no Collateral

Security or Third Party guarantee. However, the lending institution has to apply for a

guarantee cover within a period of 90 days from the date of sanction.

(b) The scheme covers all existing and new SSI units including information technology and

software industries to which credit facility has been provided by the lending institutions.

(c) If working capital alone is extended to an eligible borrower, the guarantee cover shall be

for a period of 5 years or a block of 5 years or for such period as may be specified by the

Trust in this behalf.

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2. Credit Linked Capital Subsidy Scheme for Technology up gradation of

the

Small Scale Industries (CLCSS)

The purpose of the scheme is to facilitate technology up gradation in the SSI sector in the

specified products/sub sectors by providing 12% capital subsidy for induction of proven

technologies approved under the Scheme. Eligible borrowers under the scheme include all

sole proprietors, partnerships firms, and Co-operative societies, private and public limited

companies in the SSI sector. Under this scheme, Capital subsidy is available only for such

projects where term loans have been sanctioned by the eligible Primary Lending Institutions

on or after 1st , October, 2000.

The following products/sub sectors are covered under this scheme in the SSI Sector:

Leather and Leather products including footwear and garments

Food Processing

Information Technology (Hardware)

Drugs and Pharmaceuticals

Auto parts and Components

Electronic Industry particular relating to Design and Measuring

Glass and Ceramic items including Tiles

Dyes and intermediates

Toys

Tyres

Hand Tools

Bicycle parts

Foundries – Ferrous and Cast Iron, and

Stone Industry.

SIDBI acts as the nodal agency for this scheme.

The financial assistance by the banks/SIDBI for technology up gradation is need

based. However, the subsidy support is limited to the loan amount indicated below:

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Sl.

No. Existing Investment Limit Maximum Ceiling of

Loan eligible for

support

1) Tiny units with investment in Plant & Machinery Rs. 8 lakhs

less than Rs. 10 lakhs

2). Tiny units with investment in Plant & Machinery Rs. 20 lakhs

between Rs.10 lakhs to Rs. 25 lakhs

3). SSI units with investment in Plant & Machinery Rs. 40 lakhs.

above Rs. 25 lakhs.

3. Scheme for Market Development Assistance for SSI exporters (SSI-MDA)

The Scheme for Market Development Assistance for SSI exporters (SSI-MDA) came into

operation w.e.f. 30th August, 2001. The basic objective of the scheme is to encourage the

exporters to tap and develop overseas exports. It is expected that SIDOs participation in

International Fairs coupled with the presence of exporters, will help to augment export

earnings.

Exporters eligible for assistance under this scheme are:

(a) Exporting unit must be registered as SSI/SSSBE.

(b) Exporting unit must be a member of FIEO/EPC.

(c) Those exporting units with aggregate exports of Rs. 2 crores and above during last 3

financial years (Rs. 1 crore for ISO-9000 certified exporters) shall receive assistance from the

Ministry of Commerce through Export Promotion Councils (EPCs) or other grantee

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organizations. Other exporting units with aggregate exports less than this limit shall receive

direct assistance from the O/o DC(SSI), New Delhi.

(d) Those units who have not commenced exports are not eligible for assistance.

(e) Assistance under SSI-MDA will be given to an exporting unit only once in a

financial year.

Activities eligible for financing are:

(a) Individual participation in overseas fairs/exhibitors

(b) Individual overseas study tours as member of a trade delegation going

abroad.

(c) Publicity Overseas.

Assistance is given for travel by one permanent employee/director/partner/proprietor

of the SSI unit in economy class by Air India. Travel by other airlines is also

permissible provided their economy class air fare is not higher than Air India.

Permissible Funding limits:

i. 90% of cost of return ticket by economy class subject to an upper ceiling

Of Rs. 60,000/= (Rs. 90,000/= of Latin American countries).

ii. 25% of the cost of production of publicity material limited to Rs. 15,000/=

in a financial year.

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4. Integrated Infrastructural Development Scheme (IID) for Small Scale

Industries

The Integrated Infrastructural Development Scheme (IID) was launched in March, 1994 with

the basic objective of facilitating growth of cluster of small scale and tiny units so as to create

employment opportunities and to promote exports. The IID centers are to provide common

service facilities and technology back up services to the SSI entrepreneurs. The thrust of the

scheme is on creation/up gradation of infrastructural facilities like power, water,

telecommunication, drainage, pollution control facilities, effluent treatment and disposal

system, road, banks, raw material depots, marketing outlets etc. in the new/existing industrial

centers. The IID Scheme covers all areas with 50% reservation for rural areas. 50% of the

Industrial plots created under this scheme are to be reserved for the tiny sector. The State

Govt. selects an appropriate site of 15-20 hectares in rural/urban area which has potential for

setting up of SSI unit, prepare project report and send the same to SIDBI for techno economic

appraisal. SIDBI undertakes techno economic appraisal of the Project Reports and sends the

same to the O/o DC, SSI, New Delhi for formal approval of Govt. of India. At the Central

level, SIDO is the apex body for coordinating and overseeing the progress of IID projects.

The State/UT Govt. is responsible for implementing the scheme at the ground level through a

public sector corporation or corporate body with good track record or NGOs with sound

financial position. The technology support in IID centers is provided by SISIs, NSIC, and

Research Centre etc. However, common service facilities are also provided by Industry

Association etc. for commercial operations. Up to December, 2001, 57 IID Centers have

been implemented under the Scheme.

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5. Integrated Technology up gradation and Management Programme

(UPTECH).

The Integrated Technology Up gradation and Management Programme (UPTECH) was

launched in 1998. The Scheme applies to any cluster of industries where there is a

commonality in the method of production, quality control and testing, energy conservation,

pollution control etc. among the units of the cluster. The scheme aims at technology up-

gradation, improvement of productivity, energy conservation, pollution control, product

diversification their marketing and training needs, etc. The Scheme also has provision for

financial support for activities like conducting diagnostic study of the cluster, carrying out

industries related Research and Development, setting up of new technology demonstration

plant, setting up of common facility centers, organizing Seminars, Workshops and training of

users. The proposals for technology up gradation and modernization of a cluster are received

from various agencies like State Govts. Industry Associations or Special Institutions. The

proposals are then discussed with the agencies and a consensus is reached on the areas of

intervention in fields of technology up gradation. The next step is to decide the implementing

agency for carrying out these technological interventions. A demonstration plant is then set

up by the pioneering unit (wherein the technological interventions are implemented). For

setting up of the demonstration plant, the pioneering unit has to bear 50% of its cost. A

Common Facility Centre, if required, can be supported under the scheme. The amount of

financial support under this scheme is not fixed but varies from project to project as decided

by the Steering Committee. The Scheme is monitored by the Implementation Committee

headed by the Development Commission (SSI). The O/o DC, SSI is the nodal agency to

implement the scheme.

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6. Prime Minister’s Rozgar Yojana (PMRY)

The PMRY scheme was launched by the Govt. of India in Oct. 1993 and is designed to create

and provide sustainable self employment opportunities to the educated unemployed. The

salient features of the scheme are:

A. Eligibility - Any unemployed educated youth satisfying the following

criterion:

a) Age : Between 18 to 35 years. Upper age limit relaxed by 10 years for women, SC/ST

and Physically Handicapped Persons.

b) Qualification: VIIIth Passed. Preference will be given to those who have been trained for

any trade in govt. recognized/ approved institutions for duration of at least six months.

c) Residency : Permanent resident of the area for at least three yrs.

d) Family Income: Neither the income of the beneficiary along with spouse nor the income

of the parents of the beneficiaries shall exceed Rs. 40,000/= p.a.

e) Defaulter: Should not be a defaulter to any nationalized bank/financial institutions.

B. Activities : Industry, Service or Business covers all economically viable activities

including agriculture and allied activities but excluding direct agriculture activities.

C. Project Cost: Rs. 1.00 lakh for business sector, Rs. 2.00 lakhs for other activities, loan to

be of composite nature. If two or more eligible persons join together in a partnership,

projects up to Rs. 10.00 lakhs are covered. Assistance shall be limited to individual

admissibility.

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D. Subsidy & : i) Subsidy will be limited to 15% of the project cost Margin Money subject

to ceiling of Rs. 7,500/- per entrepreneur. Banks will be allowed to take margin money from

the entrepreneur varying from 5% to 16.50% of the project cost so as to make the total of the

subsidy and the margin money equal to 20% of the project cost.

ii) Subsidy @ 15% of the project cost subject to a ceiling of Rs. 15,000/= for North Eastern

States. Margin money contribution from the entrepreneur may vary from 5% to 12.5% of the

project cost so as to make the total of the subsidy and the margin money equal to 20% of the

project cost.

E. Collateral : No collateral for units in industry sector with project cost up to Rs. 2 lakh

(the loan ceiling under the PMRY). For partnership projects under Industry Sector, the

exemption limit for obtaining of collateral security will be Rs. 5 lakhs per borrowers account.

For units in service and business sector, no collateral for projects up to Rs. 1.00 lakh.

Exemption from

collateral in case of partnership project will also be limited to an amount of Rs. 1.00 lakh per

person participating in the project.

F. Rate of interest: Normal rate of interest shall be charged. The schedule & Repayment may

range from 3 to 7 years after an initial moratorium as may be prescribed.

G. Reservation: Preference shall be given to weaker sections including women. The

Scheme envisages 22.5% reservation for SC/ST and 27% for other backward classed (OBC)

7. Incentive for ISO-9000 Certification: ISO-9000 is the synonym for International

Organization for standardization. The accreditation of ISO-9000 is a qualification to sell the

product globally. The Incentive Scheme of ISO-9000 Quality System launched in March,

1994, aims at encouraging technological up-gradation & quality improvement in the SSI

sector, thereby preparing the sector to face global competition. The scheme provides

reimbursement of 75% of the amount spent for acquiring ISO-9000 certification, up to a

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maximum limit of Rs. 75,000 to each unit. Besides the reimbursement factor, other salient

features of the scheme are:-

(a) All small scale/ancillary units are eligible to avail the incentive scheme

(b) The scheme is applicable only to those SSI/ancillary units who have already acquired

ISO-9000 (or its equivalent) certification.

(c) It is an all India Scheme administered by the O/o DC, SSI, New Delhi. Formats of

Application for reimbursement along with other necessary documents and check list of

enclosures are available on request from the O/o DC, SSI, New Delhi or from Small

Industries Service Institutes.

(d) The Scheme provides only one time reimbursement. The amount of subsidy/financial

support if already received from State Govt/Financial Institution shall be adjusted against the

enlistment of reimbursement under this scheme.

(e) The scheme has been extended up to the Tenth Five year Plan i.e. 31 March, 2007.

The norms of reimbursement under the Scheme are:-

a) Payments made to Certification Agency(excluding travel & hotel Full amount

Expenses & surveillance charges)

b) Payments made towards:-

i) Consultancy Upto Rs. 30,000/=

ii) Training and

iii) Calibration

c) The entitlement for reimbursement 75% (a) full amount+ (b) upto Rs. 30,000/ (Total

reimbursement not exceeding Rs. 75,000/=).

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8.SIDO operates a number of schemes for the SSI sector. At a glance these

are:-

1. Credit Linked Capital Subsidy Scheme for Technology Upgradation –

Capital subsidy @ 12% upto Rs. 4.8 lakhs on loans taken for technology upgradation

- for individual SSIs. 

2. Credit Guarantee Scheme –

Collateral free loans upto a limit of Rs.25 lakhs - for individual SSIs. 

3.  ISO 9000/ISO 14001 Certification Reimbursement Scheme   –

Incentive Scheme of Reimbursement of expenses for acquiring Quality Management

System (QMS) ISO 9000 certification/environment management (EMS) ISO 14001

certification to the extent of 75% or Rs.75,000/- whichever is lower.

- For individual SISIs/Ancillary/tiny/SSSBE units 

4. Participation in International Fairs –

Full subsidy on space rent and shipment of exhibits of SSI units - for individual SSIs 

5.  Purchase and Price Preference Policy –

This is administered through the Single Point Registration Scheme of NSIC. Under

this, 358 items are reserved for exclusive purchase from SSI by Central Government. Other

facilities include tender documents free of cost, exemption from earnest money and security

deposit and 15% price preference in Central Government purchases - for individual SSIs 

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6.  Prime Minister's Rozgar Yojana-PMRY (Scheme of Ministry of ARI) –

Project limit upto Rs. 1 lakh for business and Rs.2.00 lakhs for other activities,

subsidy and margin money upto 20% of project with balance as loan. Subsidy for NE twice

that of rest of India - for entrepreneurs. SSIs 

7.  Small Industry Cluster Development Programme –

For promoting technology upgradation in clusters for a group of SSI units of one

industry. 

 8. Integrated Infrastructure Development (IID Scheme)   –

Assistance upto 40% or Rs.2.00 crores, whichever is less for setting up industrial

estates for SSI units. For NE, assistance is 80% or Rs.4.00 crores - for State

Governments/industry associations/ NGOs. 

9. Mini Tool Rooms –

Assistance upto 90% or Rs.9.00 crores, whichever is less for setting up new Mini

Tool Rooms. For upgradation of existing Tool Rooms, assistance is 75% or Rs.7.5 crores

- for State Governments. 

10.  Testing Centres –

Assistance upto a 50% or Rs.50 lakhs, whichever is less for setting up Testing Centres

- for industry associations. 

11. Sub-Contracting Exchanges –

One time grant for procurement of hardware and thereafter matching grant on tapering

basis at 50%, 30% and 10% of running expenses, not exceeding Rs. 1.25 lakhs, Rs. 0.75

lakhs and Rs. 0.25 lakhs respectively during the initial three years, subject to a ceiling of Rs.

1.57 lakhs per exchange - for industry associations. 

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12.  SSI MDA –

The scheme offers funding upto 90% in respect of to and fro air fare for participation

by SSI Entrepreneurs in overseas fairs/trade delegations. The scheme also provide for

funding for producing publicity material (upto 25% of costs) Sector specific studies (upto Rs.

2 lakhs) and for contesting anti-dumping cases (50% upto Rs. 1 lakh) - for individual SSIs &

Associations. 

 13. Assistance to Entrepreneurship Development Institutes –

For strengthening training infrastructure in EDIs, assistance upto 50% or Rs. 50 lakhs

whichever is less - for State Governments. 

14.  Scheme of Micro Finance Programme

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Small Industry Development Organization (MSME Development

Organization (formerly known as SIDO)) – Functions and

Duties (Under section 4(1)(b)(i) of Right to Information Act, 2005):

General ::

The Small Industries Development Organization (MSME Development Organization

(formerly known as SIDO)), headed by the Additional Secretary & Development

commissioner (Micro, Small and Medium Enterprises), is one of the apex bodies of the

Government of India, Ministry of Micro, Small and Medium Enterprises, to assist the

Government in formulation of policies and programmes, projects schemes, etc., for the

promotion and development of Micro, Small and Medium Enterprises in the country and also

coordinating and monitoring the implementation of these policies and programmes, etc.

Promotion and development of Micro, Small and Medium Enterprises is primarily the

responsibility of the States and Union Territories (UTs) and the role of the Central

Government (including the MSME Development Organization (formerly known as SIDO)) in

this field is to aid and assist the States/UTs in this endeavour . MSME Development

Organization (formerly known as SIDO) functions through a network of MSME –

Development Institute (Formerly Known as Small Industries Service Institutes) (MSME –

Development Institute (Formerly Known as Small Industries Service Institutes), Branch

MSME – Development Institute (Formerly Known as Small Industries Service Institute)s,

Regional Testing Centres (RTCs), Field Testing Stations (FTSs) and autonomous bodies. It

renders services such as:

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A] Advising the Government in policy formulation for the promotion and development of

Micro, Small and Medium Enterprises and small scale service and business entities

(collectively referred to as small enterprises) and for their graduation to medium enterprises.

B] Providing techno-economic and managerial consultancy, common facilities and extension

services to small enterprises.

C] Providing facilities for technology up gradation, modernization, quality improvement and

infrastructure of/for small enterprises.

D] Developing human resources through training and skill up gradation of small

entrepreneurs as well as its own man power.

E] Providing economic information services to the Government and small enterprises.

F] Maintaining liaison with other Central Ministries, Planning commission, State

Governments and other organizations concerned with development of small enterprises.

Over the years, MSME Development Organization (formerly known as SIDO) has served a

useful purpose as a catalyst of growth of small enterprises through its countrywide and varied

network of specialized field organizations. A list of field organizations under MSME

Development Organization (formerly known as SIDO) is given in Annexure I & II.

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The powers and duties of MSME Development Organization (formerly known as SIDO) officers and employees(under section 4(1)(b)(ii) of Right to Information Act, 2005):

I} The Transaction of Business Rules seek to define the authority, responsibility and

obligations of each department in the matter of disposal of business allotted to it. While

providing that the business allotted to a department will be disposed of by, or under the

direction of, the Minister-in-charge, these also specify

(a) cases or classes of cases to be submitted to the President, the Prime Minister, the

Cabinet or its committees for prior approval; and

(b) the circumstances in which the department primarily concerned with the business

under disposal will have to consult other

departments concerned and secure their concurrence before taking final decisions

II} MSME Development Organization (formerly known as SIDO) was set up in 1954

to serve as the apex and nodal agency for formulation and implementation of policies and

programmes for the promotion and development of Micro, Small and Medium Enterprises

sector and is an attached office under the Ministry of Micro, Small and Medium Enterprises.

It is headed by the Development commissioner (Micro, Small and Medium Enterprises). It

carries out its functions through a network of field institutions such as MSME - Development

Institute (Formerly Known as Small Industries Service Institute), Regional Testing Centres

(RTCs) etc. DC(MSME) is the Head of the Department. He is the Principal Adviser to the

Ministry of Micro, Small and Medium Enterprises on all matters of policy pertaining to

MSME sector. Some of his powers have been delegated to Additional Development

commissioner (ADC) and Joint Development commissioner (JDC)/Director (Administration.)

in Hqrs. Officer

Each MSME - Development Institute (Formerly Known as Small Industries Service

Institute)/RTC is headed by an officer of the rank of Director (Deputy Secretary level in

Government of India), declared as Head of Office for that particular office

The heat of Department/Head of Office is responsible to carry out the main functions of

office as per the directions of the

Government.

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III} MSME Development Organization (formerly known as SIDO) carries out both

technical and non-technical functions. Accordingly, it recruits both technical and non-

technical officers. The structure of technical posts in MSME Development Organization

(formerly known as SIDO) are as under:

1. Director

2. Deputy Director

3. assistant Director (Grade. I)

4. assistant Director (Grade. II)

5. Investigator

6. Skilled Worker (Grade.I)

7. Skilled Worker (Grade. II)

IV} The financial powers of Head of Department and Head of Office are outlined in

Delegation of Financial Power Rules (DFPR), 1978. The General Financial Rules lay down

the procedure to be followed for exercising the powers available in DFPR. The administrative

powers are contained in Financial Rules/Service Rules, Leave Rules, etc. These rules are

available at the website of the Ministry of Finance and Department of Personnel and

Training.

The administrative and financial powers in the day-to-day management of the office

are vested with Head of Department/Head of Office. The technical officers in MSME

Development Organization (formerly known as SIDO) enjoy neither financial powers nor

administrative powers unless otherwise they are declared as Head of Department/Head of

Office. The duties of the technical officers are as under:

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(I) Director/Deputy Director:

1.To maintain close contact with the Micro, Small and Medium Enterprises and advise the

industry in various areas of production, marketing, technology upgradation, credit facilities,

energy conservation, pollution control, etc.

2. To conduct various entrepreneurship development programmes, skill development

programmes, management development programmes, motivational campaigns, training

programmes for the purpose of development of entrepreneurship.

3. To organize local meets towards promotion of MSMEs products and vender development.

4. To prepare input/output norms.

5. To prepare and evaluate quality standard.

6. To prepare Project Profiles.

7. To participate in expert committees.

(II) Assistant Director (Grade I)/(Grade II):

1. To advise the Industry on various promotional aspects i.e., providing project profiles for

setting up of small scale units.

2. To conduct industrial trainings for Entrepreneurship Development & advising the industry

regarding modern industrial management techniques and quality standards, Intellectual

Property Rights etc.

3. Implementation of policies and schemes in regard to development of small scale sector.

4. To maintain close coordination with Industry i.e., Small Scale Sector at large and State

Governments, District Industry Centers etc. and to suggest improved techniques of

production, quality and proper handling of material and improved method of working to

small scale units.

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(III) Investigator/Skilled Workers etc.

To collect data from industries and operate various mechanical machines in he

workshop/Labs attached to MSME - DevelopmentInstitute (Formerly Known as Small

Industries Service Institute)s/RTCs/FTSs.

(IV) Following are the non-technical posts in MSME Development Organization (formerly

known as SIDO) and the duties attached thereto:

(a) Director: He acts on behalf of DC(MSME). He holds charge of Divisions and is

responsible for the disposal of the business being dealt within the Divisions under his charge.

He should ordinarily be able to dispose of the majority of the cases of coming upto him on his

own. He will use his discretion in taking orders of the DC (MSME) on more important cases

either orally or by submission of paper.

(b) Deputy Director: Works comes to him from the Divisions under his charge. As Branch

Officer he disposes of as many cases as possible at his own level but he takes the orders of

Director/JDC or higher officers on important cases.

(c) Office Supdt.:

A. General Duties:

(i) Distribution of work among the staff as evenly as possible.

(ii) Training, helping and advising the staff.

(iii) Management and co-ordination of the work.

(iv) Maintenance of order and discipline in the section.

(v) Maintenance of a list of residential addresses of the Staff.

B. Responsibilities relating to Dak:

(i) To go through the receipts;

(ii) To submit receipts which should be seen by the Branch Officer or higher

officers at the dak stage;

(iii) To keep a watch on any hold up in the movement of dak; and

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(iv) To scrutinize the section diary once a week to know that it is being properly

maintained.

C. Responsibilities relating to issue of drafts:

(i) To see that the draft is letter-perfect, i.e., all corrections have been made before

it is marked issue;

(ii) To indicate whether a clean copy of the draft is necessary;

(iii) To indicate the number of spare copies required;

(iv) To check whether all enclosures are attached;

(v) To indicate priority marking;

(vi) To indicate mode of dispatch

D. Responsibilities for efficient and expeditious disposal of work and checks on delays:

(i) to keep a note on important receipt with a view to watching the progress of

action;

(ii) to ensure timely submission of arrear and other returns;

(iii) to undertake inspection of assistants’ table to ensure that know paper or file has

been over looked;

(iv) to ensure that cases are not held up at any state;

(v) to go through the list of periodically returns every week and take suitable action

on items requiring

attention during next week

E. Independent disposal on cases: He should take independently action of the following

types :

(i) issuing reminders;

(ii) obtaining or supplying factual information of a non-classified nature;

(iii) any other action which a Section Officer is authorized to take

F. Duties in respect of recording and indexing:

(i) to approve the recording of file and their classification;

(ii) to review the recorded file before destruction;

(iii) to order and supervise periodic weeding of unwanted spare copies;

(iv) ensuring proper maintenance of registers required to be maintained in the

section

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G. Ensuring proper maintenance of reference books, office orders, etc. and keeping them

up- to-date.

H. Ensuring neatness and tidiness in the section

I. Dealing with important and complicated cases himself

J. Ensuring strict compliance with Departmental Security instructions

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