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8/14/2019 Small Business, Big Vote-UK-2010
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Small Business, Big Vote
The Route to Recovery
FSB 2010 ManiestoEmployment
Taxation
Finance
Entrepreneurship and Innovation
Low Carbon Economy
Local Communities
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2Maniesto 2010 www.sb.org.uk
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3
Current and uture governments will be orced tomake complex and torturous decisions as they
plot a course to recovery. Based on expert opinion,
extensive research and survey data, this document
aims to inorm the crucial decisions that will be taken
to tackle the budget decit.
This report draws on the top-line results o the most
extensive survey o the small-business community
since the recession began. The FSBICM Research
Voice of Small Business Annual Survey2 reveals
that, despite diculties, small businesses are alreadyleading the way back to growth. The surveys ndings
show that around three in ten small businesses have
seen prots (27 per cent) and sales volumes (30 per
cent) grow in the last year.
More encouraging still, over hal (53 per cent) o
small businesses have continued to introduce new
or improved products or services in the last 12
months. A similar proportion (51 per cent) intend to
introduce new products and services in the next 12
months. Despite the recession, the desire to innovateis undimmed in the small-business community and
might even have been encouraged by the dicult
economic conditions.
Although encouraging, these results should not be
read as a signal to pull the plug on the economic
stimulus just yet. In act, these signs o recovery
strengthen the argument or targeted measures to
nurture this tentative growth.
A sustained recovery will require more nance than thebanks are currently able or willing to give; it will require
a sympathetic tax regime, a stable and predictable
business environment, and targeted measures to
bring on innovation and entrepreneurship. In short,
the government most able to get conditions right
or entrepreneurs and small businesses to thrive will
be the government best placed to guide us out o
recession and back to growth.
Much has already been done to support the small-
business community through this recession and theFSB, never an organisation to merely comment rom
the sidelines, has led the way in proposing measures
such as the Enterprise Finance Guarantee, Financial
Intermediaries, Graduate Internships, the Enterprise
Allowance Scheme and the reorm o apprenticeships.
The proposals contained in this publication build on
our progress to date. They are realistic proposals in
the current climate, in some cases aimed at diverting
unds to small businesses to help the economy
grow or, where additional expenditure is suggested,this will be covered by growth in the small-business
sector. Armed with expert advice rom the Centre or
Economic and Business Research, the Westminster
Business School and survey data rom ICM and
numerous other reports, we propose measures
that will help small businesses to help the UK out
o recession.
John WalkerPolicy Chairman
Introduction
1 Labour Market Statistics (November 2009)2 FSB-ICM Voice o Small Business Annual Survey (2009)
The UK will go to the polls in the midst o an economic crisis.Evidence o recovery is ar rom conclusive and unemploymentcould still grow considerably. In the last year, the nations total netdebt has risen to 800 billion, productivity has been slashed by5 per cent and one in ve under-25-year-olds is unemployed.1
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4Maniesto 2010 www.sb.org.uk
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5
Contents
Executive Summary 7
Section 1: Employment 8
- Reorm the Jobcentre . . . . . . . . . . . . . . 9
- Overhaul apprenticeships . . . . . . . . . . . 10
- Introduce an Enterprise Allowance Scheme . 11
- Introduce short-time working . . . . . . . . . 12
- Declare a moratorium on business regulation 13
Section 2: Taxation 14
- Cut payroll taxes. . . . . . . . . . . . . . . . 15
- Support sel-employment through the
tax system . . . . . . . . . . . . . . . . . . 16
- Tackle Value Added Tax . . . . . . . . . . . . 16
- Reorm pension proposals . . . . . . . . . . 17
Section 3: Finance 18
- A renewed and targeted economic stimulus . 19
- Bring greater competition to the
banking sector . . . . . . . . . . . . . . . . . 20
- Restore trust between banks and small
businesses. . . . . . . . . . . . . . . . . . . 21
- Develop alternative orms o nanceor small businesses. . . . . . . . . . . . . . 21
- Tackle the reasons that orce small
businesses to rely on bank nance . . . . . . 24
Section 4: Entrepreneurship and Innovation 25
- Encourage demand or innovationthrough public procurement . . . . . . . . . 26
- An inrastructure or the 21st century . . . . . 27
- An open market or innovation
in the service sector . . . . . . . . . . . . . . 28
- Targeted nance or innovation . . . . . . . . 29
- Support entrepreneurship . . . . . . . . . . . 30
- The right regulatory regime or
economic recovery . . . . . . . . . . . . . . 31
Section 5: Low Carbon Economy 33
- Promote energy eciency. . . . . . . . . . . 34
- Simpliy waste and recycling . . . . . . . . . 36
- Exploit the opportunities provided by a
low-carbon economy . . . . . . . . . . . . . 38
Section 6: Local Communities 39
- Reorm planning . . . . . . . . . . . . . . . . 40
- Curb parking charges . . . . . . . . . . . . . 41
- Make business rates automatic. . . . . . . . 42
- Save our pubs reorm the pub tie . . . . . . 43
- Tackle crimes against business . . . . . . . . 44
- Revolutionise the Post Oce . . . . . . . . . 45
- Simpliy public procurement . . . . . . . . . 46
- Prioritise tourism. . . . . . . . . . . . . . . . 47
Annexes 48
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Maniesto 2010 www.sb.org.uk6
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7
Executive Summary and
Key Recommendations
In order to help small businesses create
employment and tackle unemployment the FSB
proposes reorming the Jobcentre in order to
reconnect the jobseeker with the job providers -
small businesses. The Government should also
introduce an Enterprise Allowance Scheme toencourage individuals to set up in business during
a recession. The Government should also declare
a moratorium on business legislation in order to
prevent businesses rom being deterred rom taking
on more sta.
The UK needs a tax regime geared towards
helping economic recovery in order to encourage
small businesses to increase employment. The
FSB is advocating a cut in payroll taxes through a
reeze in National Insurance contributions and
a national insurance rebate or small businesses
with ewer than 50 members o sta that increase
the number o employees during 2010/2011, to
encourage small rms to grow and take on more
employees.
In order to nance the economic recovery there
is a need to renew the economic stimulus providedto small businesses to help the country along the
road to recovery. Greater competition needs to
be introduced into the banking sector along with
restoring the trust between banks and small
businesses. Alternative orms o nance need to be
developed through the creation o regional nance
houses, and developing the Bank o Essex model
along with Regional Stock Exchanges. There is
also a need to tackle the reasons that orce small
businesses to rely on bank nance, such as late
payments in the supply chain.
In order to encourage entrepreneurship and
innovation to uel the recovery, the FSB proposes
encouraging demand or innovation through
public procurement, inrastructure and the open
market. There is a need to look at more-eective
ways o nancing innovation through the reormo the Enterprise Investment Scheme (EIS) and
supporting entrepreneurship with less money
being spent more wisely on targeted support or
small and micro businesses. An eective regulatory
regime also needs to be set up in order not to deter
greater employment.
There are challenges and opportunities in
addressing current environment legislation and
realising the low-carbon potential o SMEs. There is
a need or tailored advice to or SMEs on energy
eciency and support so that small businesses
can maximise their use o smart metering.
With regard to waste and recycling, a local waste
inrastructure should be put in place that better
meets the needs o local businesse. Improving and
expanding low carbon business support and
incentives would also help small businesses realise
the huge role they have to play in our low-carbonuture.
Putting small businesses at the heart o recovery
in local communities would ensure that both rural
and urban businesses are saeguarded through the
recession and beyond by means o small business
riendly planning systems and parking policies,
small-business rate relie, a response to crimes
against business, post oces as a small-
business hub, public procurement or local jobs
and a tourism strategy or one o the countrys
largest industries.
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Maniesto 2010
Small businesses hold the key to tackling the
unemployment crisis Between 2002 and 2007,
over 84 per cent o new jobs were created by small
businesses3 and, in spite o the recession, 57 per
cent would like to employ in the uture, creating at
least 800,000 new jobs4
Research commissioned by the FSB5 has revealed
that small businesses are more likely than big
businesses to employ young people, the unskilled,
women returning to work and older workers;
in short, those sections o the workorce most
susceptible to long-term unemployment6
The FSB has already pledged to work with the
Government to create thousands o graduate
internships, but much more needs to be done
to help small businesses to retain and recruit
employees Job creation in the small-business
community must be at the heart o a renewed
economic stimulus
84%
8 www.sb.org.uk
Section 1:
Employment
3 http://ec.europa.eu/enterprise/entrepreneurship/crat/sme_per_review/doc_08/spr08_annual_report.pd (Nov 2009)4 FSB Employment Survey (July 2009)5 Small Businesses in the UK: New perspectives on evidence and policy, University o Westminster or FSB (2008)6 In 2009 alone, the number o under-25s claiming Jobseekers Allowance rose by 80 per cent, costing the country 3.4 million per day. Rethinking the recession Report to the
Princes Trust, Proessor Jenny Harrow and Proessor Cathy Pharoah, May 2009
Between 2002 and 2007 over84 per cent o new jobs werecreated by new businesses
- Reorm the Jobcentre
- Overhaul apprenticeships
- Introduce an Enterprise Allowance Scheme
- Introduce short-time working
- Declare a moratorium on business regulation
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9 Employment
Make it easier or
small businesses to recruit
Small businesses are responsible or a disproportionatenumber o job vacancies (they represent 84 per cent oemployers in the UK7) and are more likely to hire the underskilled and long-term unemployed, so it is logical that there
should be a close relationship between small businesses andJobcentre Plus.
However, FSB research reveals that less than 20 per cent osmall businesses use the Jobcentre to recruit7 and its servicesare more oten tailored to the needs o big business. In 2007/8Jobcentre Plus cost 3.36 billion8; the FSB believes smallbusinesses and jobseekers should receive a better service orthis money.
The FSB recommends:
Making Jobcentres about employment,
not just benets:
To drive orward economic growth in the UK, JobcentrePlus, BusinessLink and skills boards need to work
together. This will give Jobcentres a better ocus onbusiness needs.
Introducing a dedicated small-business manager
Large employers that use Jobcentre Plus are allocateda dedicated local manager who works to understandtheir business needs and reer suitable applicants. EveryJobcentre should have a dedicated small-businessmanager who understands the specic needs o a smallbusiness.
A Jobcentre website or the 21st century
Recruitment has moved online and the Jobcentre websiteneeds to catch up. It should oer a working searchunction, it should allow jobseekers to upload CVs, andlter applicants or jobs so that only suitable applicantsapply to employers, and it should be capable o emailingjobseekers when suitable jobs are posted online.
Reorm the Jobcentre
7 Annual Small Business Survey, BIS (2007)8 FSB Employment Survey (July 2009)9 Jobcentre Plus Annual report 2007/08
FSB research reveals that less than20 per cent o small businesses usethe job centre to recruit and servicesare more oten tailored to the needso big business
How do you nd new members o sta?
Inormally (through word o mouth)
Through existing sta
Advertise in local paper
Job Centre
Recruitment agency
Jobs website
Own website
Card/ notice in business
Actively headhunt sta rom other businesses
Advertise in national paper
Internet based networking sites such as acebook or twitter
Other
465%
310%
219%
197%
116%
104%
79%
62%
44%
15%
13%
71%
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Maniesto 2010
123per week
www.sb.org.uk10
Make apprenticeships easier and
more available in small businesses
Sixty-nine per cent10 o apprentices work in businesses withewer than 50 employees but FSB research has revealedthat even more apprenticeships could be created i thesystem were simplied and better promoted.11 The FSBhas welcomed government and opposition support or itsproposals in this area and we will keep campaigning or theirull implementation.
The FSB recommends:
An increase in the minimum wage or apprentices:
rom 95 to 123 per week.12 This would increase theprospect o retaining the services o the apprentice atercompletion o training.
Creation o a Group Apprenticeship
Programme (GAP):
to make it simpler or small businesses to employapprentices by removing the burdens o bureaucracy.The GAP company would employ the apprentice and dealwith matters such as sourcing training and administrativematters such as Employer Compulsory LiabilityInsurance (ECLI).
Establish a designated Micro-and Small-Business
Apprenticeship Fund:
rom the national skills budget, ring-enced or the smallbusinesses that are hardest to reach. This would ensurethat unds are not wasted on larger businesses with pre-existing training plans.
Promote the Apprenticeship Wage Contribution:
95 per cent o businesses are unaware o wagecontributions on oer to train an apprentice.13
Overhaul apprenticeships
10 Labour Workorce Survey (2007)11 Small Businesses: Big Employers, FSB (2009)12 FSB Apprenticeships Survey (August 2008): 82 per cent o FSB members advocated a rise in pay or apprenticeships (question 3) http://www.sb.org.uk/policy/images/
apprenticeships%20survey.pd (November 2009)13 FSB Apprenticeships Survey (August 2008), question 4 http://www.sb.org.uk/policy/images/apprenticeships%20survey.pd (November 2009)
95 per cent o small businesses areunaware o the wage contributions onoer to train an apprentice
the amount we believeapprentices should be paid
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Employment11
Introduce an Enterprise
Allowance Scheme
Promote sel-employment
The UK needs to make sure that sel-employment is a realoption or the unemployed and that businesses created in thenext 12 months fourish and grow. New research indicates that
the recession provides opportunities or new business start-ups, not least or emale entrepreneurs.
Between 1987 and 1994 support was available or theunemployed to set up businesses through either theEnterprise Allowance Scheme or the Business Start-Upscheme. In 1992, over 36,000 businesses were set up underthese schemes and they had a 74 per cent survival rate ater18 months.14 Within this time over 10,000 additional jobs werecreated in these businesses. Many small businesses todayhave their roots in these schemes.
Studies show that new small rms grow at a aster rate than
larger companies, creating more employment opportunitieseven when corrected or their higher probabilities o ailure.15
The FSB recommends:
An Enterprise Allowance in the rst year o business:
- 200pw or 3 months allowance (2,600)
- 100pw or 3 months allowance (1,300)
An Investment Grant: available so new businesses
can bid or money to invest in tools or equipment
Access to targeted support and training
All business plans should be checked or viability
by a business advisor beore the individual receives
an allowance
The claimant should be able to return to their
ull benets ater six months i the business is
not successul
Ongoing support: whether this comes romthe enterprise agency providing the business-planning
support and doing the regular checks or rom a
mentor, such as those provided by the Princes
Trust, it is essential
14 Small Businesses: Big Employers, FSB (2009)15 Does Sel-Employment Reduce Unemployment? Journal o Business Venturing (2008), A Roy Thurik
36,000
the number obusinesses set upunder the enterpriseallowance scheme
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Maniesto 2010 12 www.sb.org.uk
Introduce short-time working
Provide help to keep people
in work and active
A short-time-working subsidy would enable employers toavoid immediate redundancies and retain essential sta andskills. It would save jobs, save on benets payments, andencourage retraining on the job. A similar scheme calledProAct is already working well in Wales.
The FSBs proposal would reduce the personal and socialcosts incurred by long-term unemployment and increaseeconomic demand by limiting the income reductions aced byworkers on short-term hours or temporary lay-os.
Any business that agreed to put an employee into a trainingscheme instead o making them redundant would receive atax cut on their overall employer NIC bill. The cut would beworth 4,500 per employee trained, and would help pay or
the training.
The tax cut would be granted on condition that:
The business can demonstrate that it has a genuine needto reduce the number o labour hours, on the basis oexisting market conditions
The business agrees to switch employees onto short-
time working instead o making them redundant
The employee undertakes training, paid or bythe business
The business is undamentally viable, and is notnear bankruptcy
How it would work:
Private-sector employers who agree to put an employeeinto training and short time working rather than makingthem redundant would receive a credit against theirEmployers National Insurance Contributions
The credit would be worth 4,500 or any ull-timeemployee who is moved on to a combination o trainingand short-time working (between eight and 32 hoursa week)
Part-time employees could also be eligible or thescheme, provided they were working or over eighthours a week
4,500per employee trained
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13 Employment
Declare a moratorium on
business regulation
Make the regulatory environment
more predictable
Job creation is easier in a predictable regulatory environment.In 2008, 57 new or altered regulations were introduced thataected business. 2009 will see an equal number o changesdespite the recession.
To put this into the context o job creation, 60 per cent obusinesses listed regulation as an obstacle to successand or 14 per cent, it was the single biggest obstacle.16The employment law burden is also cited as one o the keyreasons why members downsize, sell or close a business.17The majority o businesses rate employment legislation(eg. legislation elated to maternity/paternity leave, redundancyand grievances) as complex and dicult to deal with.18Equally, businesses have key concerns about employment
legislation when they are contemplating taking on new sta.Businesses also have signicant concerns about vexatiousclaims via employment tribunals.
According to the FSB survey o members,19
businesses biggest problems with regulation are:
The number o dierent regulations and requirements 61 per cent
Keeping up with changes 59 per cent
Uncertainty that you have got it right 53 per cent
Government could massively simpliy the legislativeramework or businesses by just not making any changesor business until the economy recovers. This has beenconsidered by government and opposition parties.
The FSB calls on all political parties to have the courage tobe bold and call a halt to all changes to business regulationor the period o the economic downturn and recovery.In addition, the aim or a 25-per-cent reduction in theregulatory administrative burdens absolutely has to be met orbusinesses to have a chance or growth.
16 Annual Survey o Small Businesses Opinions, BIS (February 2008)17 FSB Membership Survey (2008)18 FSB Employment Survey (July 2009)19 FSB Employment Survey (July 2009)
60%
14%
o business list regulation as anobstacle or job creation;
cite legislation as the
biggest single obstacle
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Maniesto 2010 14 www.sb.org.uk
Section 2:
TaxationThe FSBICM Voice of Small BusinessAnnual
Survey reveals positive early signs or business
investment, growth and employment; these trends
now need to be nurtured with the right tax regime
While it might be tempting or current and uture
governments to see tax increases on business as
a convenient route to reducing the public-sectordecit, research commissioned by the FSB clearly
shows that this could stop any recovery in its tracks
The Centre or Economic and Business Research
(CEBR) report Small-business Tax Increases Do
the Economic Costs Outweigh the Fiscal Gains?,demonstrates the damaging eect that tax
rises would have on employment and business
investment20
Using small business taxation to help reduce the
public sector decit would incur a heavy price
in jobs and economic growth Furthermore, the
negative economic eects o these taxes would
also cause a narrowing o the tax base which would
limit the additional revenue raised In short, taxing
economically benecial activity is inconsistent withencouraging a strong recovery
Conversely, evidence suggests that cutting payroll
taxes would result in business growth and job
creation Small businesses can deliver a strong
economic recovery i they are given the chance to
grow and fourish, but they will need a helping hand
20 Note: this research was carried out beore the Government set new thresholds or the rate relie scheme
Raisingthesmall-businessrateofcorporationtaxfrom21percentto 26 per cent would cost around100,000 jobs and reduce economic output by 4.3 billion. Increasing corporation tax or small businesseswould have a negative impact on business investment and innovation, and ultimately damage employment levels insmall businesses.
Adding1percenttoemployersNationalInsuranceContributionspaid by small and medium-sized enterpriseswould reduce the decit by 6.3 billion over 10 years, but at a cost o 57,000 jobs the simulation suggests thatlabour taxation through raising National Insurance Contributions will make a greater contribution to the Exchequerthan corporation tax increases, but would still be very damaging in respect o its impact on employment.
Reducingthesmall-businessratereliefthresholdby5,000would cost around 4,300 jobs in small businesses,but would only reduce the public sector decit by only 0.6 billion over 10 years the simulation suggeststhat such a change would have only a marginal eect on public nances, whilst costing jobs and output withinsmall businesses.
- Cut payroll taxes
- Support sel-employment through the tax system
- Tackle Value Added Tax
- Cut VAT to 5 per cent or all construction work
- Reorm pension proposals
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15 Taxation
21 FSB Employment Survey (July 2009)22 Survey o 4000 FSB members in August 2009
Cut payroll taxes
Give small businesses the help they
need to take on more sta
A renewed and targeted scal stimulus needs to be closelylinked to employment. A recent survey o FSB membersrevealed that 44 per cent elt that a cut in payroll taxes wouldhelp them take on more sta.21
The FSB recommends:
Introduce a National Insurance rebate or new jobs in
small businesses
We already know that hal o small businesses wantto invest and expand in the next 6 months.22 Smallbusinesses with ewer than 50 members o sta that createa new job during 2010/2011 should receive a nationalinsurance rebate on any new sta.
Freeze Employers National Insurance
Contributions (NICs)
Employers National Insurance (NICs) is a tax onemployment. As the CEBR report demonstrates, anincrease in Employers NICS would have a very detrimentaleect on job creation, with unemployment reaching a
record high. The FSB urges the Government not go aheadwith any planned increase to NICS in 2011.
Repeal Class 4 National Insurance Contributions
The FSB calls or a repeal o Class 4 National Insurance,which it rmly believes is just another orm o taxationon the sel-employed and thereore counterproductive topromoting entrepreneurship.
44% o FSB members elt that a cut inpayroll taxes would help them takeon more sta
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Maniesto 2010 www.sb.org.uk16
Support sel employment
through the tax system
Tackle Value Added Tax
Sel-employment encourages
innovation and economic growth.
The FSB believes that the Government should be supportingthe sel-employed through the tax system and encouragingthe unemployed who want to become sel-employed throughan enterprise allowance scheme.
It is vital that plans to change the denitions o sel-employment in construction and training industries arestopped. These changes will be damaging to these sectorsand the FSB ears wider application o new denitionsthreatening the sel employed. We believe it is time to reviewIR35 legislation and ensure that this is not penalising thegenuinely sel-employed.
Get VAT right or the recovery
The FSB is very concerned that the 1 January date or the
VAT change is very badly timed rom a business point o view.It comes right in the middle o the busiest period or retailbusinesses, which have the biggest administrative burden inmaking the changes. In customer-acing businesses thesechanges have to be made directly ater Christmas when theremay be ewer sta owing to holidays. We believe that thischange should be put back to February to provide businesseswith a longer lead-in time.
The FSB would oppose any move to increase VAT to 20per cent. We are concerned about the potential impact o adouble VAT increase on businesses in 2010. Businesses areplanning or the change in January. I they go through this
process again later in the year, the cost to businesses in time,administration and resources involved in changing pricing,catalogues and other on-going costs reaches 350 million.23
Reducing VAT rom 17.5 per cent (15 per cent untilJanuary 2010) to 5 per cent or all maintenance and homeimprovement work would benet millions o UK homeownersby getting rid o cowboy builders, helping those who cannotaord vital repairs to their homes, bringing empty propertiesback into use and protecting the countryside.24
The current situation in which new build attracts a lowerVAT rate than renovation or brown-site development does
not make sense in the current economic climate and inview o the challenges to make private homes moreenvironmentally riendly.
The FSB recommends:
Putting back the date or the VAT rise in2010 to February
Making sure there is only one VAT rise in 2010
Cut VAT to 5 per cent or all construction work
23 http://www.hm-treasury.gov.uk/d/pbr08_vat_1845.pd (Nov 2009)24 Cut the VAT campaign: http://www.cutthevat.co.uk (Nov 2009)
350 millionthe cost to business o a change to VAT
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17 Taxation
Reorm pension proposals
Dont allow pensions reorm to become
a tax on jobs
The FSB recognises that there is currently a crisis with regardto pensions saving in the UK, with over 6 million peopleailing to save enough or retirement. However, the systemproposed by the Department or Work and Pensions (DWP)is bureaucratic and dicult to introduce and risks alling oulo the same mistakes as the 1999 pension reorms. DWPsproposal would hold businesses back rom growing andtaking on more sta.
The FSBs approach would give businesses a longer lead-in time to register and see automatic pension saving oremployees introduced sooner. It would save the Governmentmoney and businesses administrative hassle.
The FSB recommends:
Automatically enrolling all small businesses into
personal accounts giving them time to choose to opt
out and nd alternative provision
Pushing back implementation until 2014: make
businesses aware o their pensions obligations rom
2012, with all businesses to be enrolled with a pension
by 2014
All existing employees to be registered with the
pension scheme and given pensions inormation at
least one month beore the implementation date
When accounts go live, they have two months to opt
out o the scheme. During the opt-out period no money
has to leave the employer in order to minimise reunds
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Maniesto 2010 www.sb.org.uk18
Section 3:
FinanceWhen the banking system collapsed in 2008 the
FSB was quick to respond, advocating a 1 billion
loan guarantee scheme, which was subsequently
adopted as the Enterprise Finance Guarantee This
and other emergency measures have helped stem
the fow o insolvencies but we should not be lulled
into a alse sense o security, as much bigger andlonger-term structural problems remain
Credit conditions remain dicult or many small
businesses A worryingly large number are still being
reused unding and a quarter o FSB members have
seen their credit increase in price rom 6 to over 15
per cent25 There might plausibly be enough nance
in the system to sustain businesses in the depths
o a recession, but there is no sign o the levels o
nance that will be required to lit us out
As experience rom previous recessions shows,demand or credit is at its highest during the
recovery stage, but it is ar rom certain that the UK
has the necessary nancing structures to support a
recovery26 Without these in place the positive signs
spotted in the FSBICM survey could all fat, leaving
the recovering patient to slip back into a coma
This leads the FSB to the
ollowing conclusions:
1. Aspects o the economic stimulus must not be cut until
the banking system is xed2. Greater competition in the banking sector
is a priority
3. Dialogue and trust must be restored between
banks and small businesses must be restored
4. The UK must develop alternative orms o nance
or small businesses
5. We need a concerted attack on the negative actors
that orce businesses to seek nance
25 FSB Credit Crunch snap polls 2008-2009: See Appendix.26 Adam Posen Speech, Monetary Policy Committee: http://www.bankoengland.co.uk/publications/news/2009/080.htm (Nov 2009)
- A renewed and targeted economic stimulus- Bring greater competition to the banking sector
- Restore trust between banks and small businesses
- Develop alternative orms o nance or small businesses
- Tackle the reasons that orce small businesses to relyon bank nance
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Finance19
A renewed and targeted
economic stimulus
Keep the EFG in place and diversiy
points o access
It is clear that the nancial sector will not be in a position tosupport economic recovery anytime soon. Furthermore, theGovernments economic stimulus is due to end in March 2010when the EFG is wound up.
I we project the ndings o the recent FSB-ICM survey intothe early part o next year, there is good reason to suggestthat economic growth will demand increasing levels o nancejust at the time it is being withdrawn.
For this reason it is absolutely essential that the EFG is
extended beyond March 2010 and that this channel o undingis replenished and made more readily available. This wouldbe a logical and, since there have been ew deaults on EFGloans, a sae step towards renancing the economy.
The FSB recommends: Extending the Enterprise Finance Guarantee to make
it a permanent source o nance and replenishing the
und when required
Diversiy the points o access or EFG, allowing
the scheme to be delivered through Regional
Development Agencies, local authorities and
small aggregate lenders
Create a single web portal, backed up by a universal
credit rating database, where businesses can apply or
EFG and other nancial services
Ring-ence hal o the 8 billion und released or
mortgage lending through Northern Rock or small-
business lending
Sources o Finance
Existing Sources
Banks Own savings
Business Angels
Venture Capital
Private Investor
Enterprise
Finance
Guarentee
Retained Prots
Small Business
Regional
Government
Finance House
Small Business Small Business
European
Investments
Bank
New Banks
Post Bank
Regional
Stock
Exchange
New Sources
Source: FSB Barriers to Growth 2008
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Maniesto 2010 20
Bring greater competition
to the banking sector
Give us a banking inrastructure that
can support economic recovery
The lack o competition in the banking sector was a concernor small businesses long beore the credit crunch. As longago as 2000, the Cruickshank Report27 ound that the ourmain banks, Barclays, HSBC, Lloyds TSB and the Royal Banko Scotland (including National Westminster), had an 83 percent share o the SME banking market.
The banking crisis has only served to exacerbate this problem.Government bailouts, capitalisation schemes and takeovershave urther reduced the choice o banking services or smallbusinesses. With 24 per cent o small businesses seeing an8-per-cent rise in the cost o nance, only greater choice andcompetition will put the necessary downward pressure on thecost o and access to nance.
To put this into perspective, there are only 170 bank branchesper million people in the UK, compared to 520 in Germanyand 960 in France. The UK simply does not have the bankinginrastructure required to support recovery.28
So the FSB welcomes the Governments announcementthat it will create three new banks and its commitment toestablishing a Post Bank, a proposal initially developed andpromoted by the FSB.29 We now need current and uturegovernments to deliver on this promise.
The FSB recommends:
Making Post Bank a reality
The FSB believes that a Post Bank will oer bankingservices that are: local; non-shareholder-driven; innovativeand, above all, trusted.
There are various models or delivering a Post Bank,including turning Northern Rock into the Post Bank, using
the Mutual Trust/Trustee Saving Bank model, or acquiringBank o Ireland. These options give decision makers thechoice o keeping a Post Bank in public ownership,or turning it over to the private sector through themutual model.
Making better use o existing state held banks
Part o the reormation o Northern Rock should includea much greater ocus on small-business banking. Thisshould start immediately with hal o the 8 billion undreleased or mortgage lending ring-enced or small-business lending. This would introduce more choice and
competition immediately into the marketplace.
27 http://www.hm-treasury.gov.uk/press_98_00.htm (Nov 2009)28 The Turner Review (2009)29 The Case or a Post Bank, Post Bank Coalition (2009)
there are only170 bank branchesper million people in the UK,
compared to520 in Germany and960 in France
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Finance21
Restore trust between banks and
small businesses
Promote and embolden the Financial
Intermediary Service
The uture health o our economy depends on restoring thetrust o small businesses in the banks. Turning ideas andinnovation into business growth requires a reliable nancialpartner. The recent crisis and the preceding years o bankrestructuring mean that this trust no longer exists between thebanks and small business.
For this reason, the FSB proposed the creation o a FinancialIntermediary to serve as a go-between or viable businessesbeing reused nance. With knowledge o the local economyand contacts with local branch managers, the FinancialIntermediary can advise businesses that are having dicultyaccessing nance and, where possible, broker agreementswith banks on lending decisions.
The FSB was very pleased when the Government adoptedits proposals and established Financial Intermediaries in everyBusiness Link oce in England. The service has alreadydemonstrated its worth, but it has still to realise itsull potential.
The FSB recommends:
The Financial Intermediary Service must be eectively
promoted so that more small businesses know about
the scheme
Financial Intermediaries should be given real teeth
to report banks that are ailing to lend adequately to
viable small businesses
Financial Intermediaries should report on how thebanks are perorming when small businesses are
considering and switching between banks; a maximum
o ve working days would be enorced or switching
to help improve choice and increase the competition
30 http://www.nap.co.uk (Nov 2009)
Develop alternative orms o
nance or small businesses
Open up new routes to nanceIt is increasingly clear that the UKs economic recovery ishostage to bank restructuring. One o the reasons we ndourselves in this calamitous state, to a much greater extentthan any other Western economy, is the limited availability onon-banking nance or small businesses. This situation isnothing new, but the economic crisis has thrown this structuralweakness into stark relie.
Pension unds invest a large amount o money into thestock market to develop and increase pension yields ortheir members. Pension schemes alone contain assets o
around 800 billion, which could be invested into regionalstock markets as the FSB is proposing. This would giveadded competition in equity based nance markets or smallbusinesses and allow pension und managers to diversiy risk.
Small businesses remain an attractive proposition or investorsand FSBICM data suggests that this is only going to improve.Thereore, the FSB is proposing a series o measures thatwould open up new routes to nance.
The FSB would like to see many more orms o capitalentering the small-business credit market. Venture capitalunds, or equity release schemes, delivered throughproessional und managers and unded by Government,should be a priority i we are to properly nance the recovery.
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Maniesto 2010 22
Turn Regional Development
Agencies (RDAs) into regional
nance houses
Channel EIB money through the RDAs
RDAs should evolve into regional nance houses bothproviding nance to businesses through term loans and alsomanaging equity schemes or smaller businesses.
The FSB welcomes the Governments and the European
Investment Banks (EIB) attempts to drive unds towards smallbusinesses. O the 12 billion brought orward by the EIB,the FSB expects that 4 billion will be allocated to the UK. Itis noted that the Government is moving in the right directionand aspires to help small businesses in accessing EIB nance;however, this decision still rests with the banks.
The FSB recommends:
The RDAs access EIB unds, which they then ring-
ence or small businesses
That the criteria or small businesses to borrow money
ollow the EIBs set criteria31
The RDAs should be expected to collect money rom
loan applicants and be responsible or promoting the
scheme, receiving applications, deciding viability and
acting as a point o contact or queries
31 http://www.eib.org/about/news/eib-loan-or-smes.htm (Nov 2009)32 http://www.essexbusinesssupport.com/news-events/banking-on-essex-launches (Nov 2009)
Encourage wider use o the
Bank o Essex model
Re-establish municipal lendingEssex County Council has gone into partnership with AbbeyCorporate Banking to make an initial 30 million available tosmall businesses in the county.32 This money will be used orbusinesses that employ ewer than 250 employees, whichhave been trading or more than 12 months and which have aturnover o less than 25 million.
This is the rst municipal lending scheme since 1915, andthe FSB welcomes such moves rom local authorities. Thisexample should be promoted and ollowed by others.
The FSB recommends: All local authorities should be made aware o the
scheme and the benets it will have or small
businesses and the long-term sustainability o an area
Government should guarantee 50 per cent o all
bad debts or local authorities taking part in such a
partnership scheme. This would give local authorities
an incentive to explore such mechanisms and would
attract nancial institutions to take part
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Leverage local money or local
businesses
The virtual monopolisation o the equity nance market bythe London Stock Exchange and the AIMS market is a airlyrecent phenomenon. Until the 1970s regional stock exchangesexisted up and down the UK, with exchanges in Bristol,
Cardi, Haliax, Sheeld and Swansea. At their height, therewere 22 regional stock exchanges across the UK.
While the internet age has made stock exchanges oot-loose,the FSB believes there are strong arguments or re-introducingregional exchanges, which could leverage locally held moneyor local businesses. In act, this is already happening with theWest Midlands based Investbx.33
The FSB believes that regional stock exchanges couldhelp small businesses raise equity nance o up to 2m byintroducing them to a wide investor base. Research providerscould be commissioned to produce independent inormationon behal o the company, made readily available to investors.
Subsequently, shares in the company could be traded on apublic platorm, to encourage liquidity and acilitate an exitroute or investors.
The FSB recommends:
Each Regional Development Agency should be
mandated to allocate 3 million to set up an online
platorm or the exchange o shares or equity in small
and medium sized businesses
Finance23
Re-establish Regional
Stock Exchanges
33 Investbx is regulated by the Financial Services Authority (FSA) and listed companies will meet a set o regulatory and disclosure requirements. The scheme also passed EuropeanCommission state aid rules, allowing Advantage West Midlands to start the initiative with an initial outlay o 3million.
I would like the Post Oce to become a bank in its own right
and to uphold the old traditional banking ethos and not tospeculate with peoples money Its time to compete against themain banks by dierentiating its services to business customers
FSB member
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Maniesto 2010 24
Tackle the reasons that orce
small businesses to rely on
bank nance
Addressing late payments
While the private sector is the main concern or most smallbusinesses, local authorities and other regional agencies haveso ar ailed to heed the Governments demand to pay within10 days. The FSB argues that all local authorities should beorced to come into line with government departments andpay within 10 days, or ace a ne.
Many small businesses are orced to rely on overdrats andbank loans because they are not paid on time. One in threesmall rms is now waiting longer to be paid by debtors sincethe onset o the credit crunch. This has led directly to theclosure o 4,000 rms in 2008/09.34 Small businesses are
owed more than 10bn by suppliers or customers ailing topay within the standard 30-day invoice period, an increase o1.7bn on last year.
The FSB recommends:
Fully implement the Companies Act o 1985
Publicly name, shame and ne companies reneging on
the payment terms registered with Companies House
Empower Companies House to become a proper
enorcement body. Since 1985, companies have
been obliged to submit their payment terms to
Companies House. However, this has not been ully
enorced and Companies House lacks the resources to
ull its role
The Late Payment Directive which does not currentlycover payment to subcontractors, should include a
social clause. This clause would stipulate that i a
larger business is paid within 30 days by a public body,
they are obliged to pay their sub-contractors also
within 30 days
34 Getting paid on time, BIS (Oct 2009)
4,000the number o rmsclosed due to latepayments in 2008/9
Small businesses were owed more than 10bn by suppliers or customers ailing topay within the 30-day invoice period in 2008/09
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25 Entrepreneurship and Innovation
Section 4:
Entrepreneurshipand InnovationDespite the problems posed by the economiccrisis, the FSBICM Voice of Small BusinessAnnual Survey reveals that small businessesremain innovative and entrepreneurial Over hal(53 per cent) o small businesses have continued tointroduce new or improved products or services inthe last 12 months A similar number (51 per cent)intend to introduce new products and services in thenext 12 months The challenges and opportunitiesposed by the recession might even have sharpenedthese instincts
While small rms show every sign o beinginnovative and entrepreneurial, the UK Governmenthas not been particularly good at providing theright conditions or this to truly fourish In act, theFSB contends that both UK and EU attempts toencourage innovation have allen short as there islittle understanding o the true nature o innovation
Innovation what is it and how do wecapture it?
For too long, innovation policy has been basedon increasing the percentage o GDP spent onResearch and Development (R&D), instead oon supporting the broader base o incrementalinnovation, which is more important to the overalleconomy, but too oten goes unseen
It has been recognised that innovation, thedevelopment or improvement o new products,processes or services, will play a key part in theUKs economic recovery Small businesses areused to working in a fexible way, adapting to their
customers and suppliers through networks, andinnovating as a result
The FSB wants to see a signicant reorientation inthe ocus o innovation policy, away rom ocusingpurely on inputs into a small number o high-techrms towards a structure that will support andpromote a broader denition o innovation thatexists in the wider economy
- Encourage demand or innovationthrough public procurement
- An inrastructure or the 21st century
- An open market or innovation in the service sector
- Targeted nance or innovation
- Support entrepreneurship
- The right regulatory regime or economic recovery
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Maniesto 2009 www.sb.org.uk26
Encourage demand or innovation
through public procurement
Use public procurement to nurture
innovation in small businesses
The public sector purchases a large volume o goods andservices and has the potential to drive innovation throughprocurement. Government is responsible or 55 per cent oall purchases o IT and medical equipment and its overallprocurement budget is worth 175 billion per annum, but it
has received considerable criticism or ailing to use this todrive innovation.35
The FSB believes that current and uture governments need toturn public procurement into the key driver or innovation.
The FSB recommends:
A UK equivalent o the Small Business Innovation
Research Programme
The UK should adopt the United States Small BusinessInnovation Research Programme (SBIR) model. With abudget o $2billion, SBIR inorms small businesses o its
purchasing needs and timetable, creating demand andmarkets or new products and services to be met bysmall businesses.
Government should commit an initial 100 million tound purchasing.36 It should be ring-enced or the small-business community, promoted twice a year to ensureuptake and should be accompanied by an audit o alldepartments and public sector agencies or their uturetechnology and service needs.
35 http://www.cbr.cam.ac.uk/pd/SBIR%20Full%20Report.pd (Nov 2009)36 http://www.bl.uk/bipc/pds/richardreport2008.pd (Nov 2009)
16%the total value opublic contracts goingto small businessesDTI 2002
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27 Entrepreneurship and Innovation
An inrastructure or
the 21st century
Fast broadband is no longer an optional
extra, it is a necessity
The emergence o the internet and the potential this holdsor online trading is hugely exciting or the small-businesscommunity. The low set-up costs and the instant access tothe global marketplace make this revolution particularly suitedto small businesses, especially in rural areas. This will also bethe rst economic recession in the internet age, and the FSB
believes that giving businesses greater online opportunitieswould really boost economic recovery.
Online trading should be a stimulus or innovation andentrepreneurial endeavour, but ndings rom a recent FSBsurvey37 reveal that small businesses are still being let downby poor inrastructure:
Aroundhalfndineffectivebroadband interrupts basicuse o email
Thirtypercentareunable
to purchase online Nearlyone-thirdareunableto
process payments owing to lacko speed and reliability
Almosttwoinverespondentsavoid online conerencing,webcasts and podcasts owingto slow broadband speeds
Twenty-ninepercentofsmallbusinesses currently receive
less than 2Mbps Thelackofbroadbandspeed
reduces productivity or a thirdo businesses
When we asked small businesses what they most needed togrow online in this new market space, 60 per cent said theyneeded a minimum download speed o 8 Mbps, or all users.38
The FSB recommends:
Service providers must guarantee minimum upload
and download speeds
Policy makers must enorce regular review and
increase o these minimum speeds to enable the UK
to be a real competitor
Diversication o the market place to encourage
stronger competition, alternatives to established
providers and greater customer choice
Wider use o bre-optic cables, particularly targeting
not-spot areas, and the development o more
innovative solutions to enable access to high-speed
broadband in all areas o the UK
37 FSB Broadband survey (2009)38 FSB Broadband survey (2009)
60%o small businesses saidthey need a minimumdownload speed o8 Mbps
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Maniesto 2010 www.sb.org.uk28
An open market or innovation in
the service sector
The best way to drive innovation
is to create demand
Over the years the Single Market has provided new customers
or businesses, driving job creation and economic growth.Today the Single Market is worth 20 billion39 to the UKeconomy, but it could be worth a lot more.40
For the last ve years, the FSB has led the way incampaigning or a Single Market or services,41 a sectordominated by small businesses and ripe or innovationand growth. A Single Market in services will create newopportunities and new jobs and grow the UK economy byan estimated 6 billion per year. It will also massively cutred-tape.
In what has been one o the largest de-regulation exercises inrecent years, the FSB has worked with the Government and
the European Commission to identiy and remove the barriersto trade in services across the EU. The Services Directive willcome into orce by the end o 2009 and will open the door to awealth o opportunities or small businesses across the UK.
The FSB recommends:
Government must rigorously promote the Single
Points o Contact that will serve as the gateway to new
markets or small businesses
The Single Points o Contact must run as smoothly as
possible, including the processing o applications by
local authorities and other bodies
39 Business or New Europe quoted in the House o Lords Select Committee on the European Union fth report on the EU (2008)40 The services industry accounts or 70 per cent o GDP in the EU and or 69 per cent o employment, but intra-EU trade in services only accounts or 20 per cent, Eurostat, (2008).41 Ater leading the business lobbying campaign or the Services Directive in Brussels, the FSB was appointed to the UK Governments steering panel tasked with implementing
the Directive.
20 billionToday the Single Market isworth 20 billion to the UKeconomy, but it could beworth a lot more
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Entrepreneurship and Innovation29
Targeted nance or innovation
Increase support to small businesseswanting to innovate
Generating greater demand and a more predictableenvironment or innovation is only one side o the coin. Smallbusinesses also require more sophisticated nancial supportor developing new products and services, particularly sincethe credit crunch.
The FSB recommends: Reorm the Enterprise Investment Scheme (EIS)
The EIS needs to be reormed to allow rms to apply orterm loans as well as equity. As the EIS is tailored to andtaken up by smaller high-risk businesses that would beshort o security, a reorm would allow innovative smallbusinesses to access both types o nance. This wouldallow choice and help high-risk rms continue to innovateand create jobs.
Terms loans are the norm in most small business nancing
packages and this would allow investors to oer bridgingnance and top-up loans to businesses whose expansionplans or research and development needs additionalnance. This type o investment is already conventional inthe venture capital/equity community.
Better nancial support or green innovation
Small businesses demonstrate a strong commitmentto cutting the costs associated with carbon emissions.However, purchasing newer energy-ecient equipmentis beyond the reach o many small businesses in thedownturn. Government should broaden out the CarbonTrusts und or business and oer loans to purchase orhire new technologies as they come orward.42
42 The Carbon Trust oers loans o up to 400,000 to businesses investing in greener technologies.
10 12 billion is spent every year on governmentunded business support Only 5 per cent othis goes to the micro business sector, whichaccounts or 95 per cent o all business and thelions share o innovation and job creation
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Maniesto 2010 30 www.sb.org.uk
Support entrepreneurship
Getting more support or less money
It is estimated that 10-12 billion are spent every year ongovernment-unded business support.43 However, only 5 percent o this goes to the micro-business sector, which accountsor 95 per cent o all businesses together with the lions shareo innovation and job creation.44 I Government is seeking tosupport the drivers o economic growth, it is currently missingits target and wasting a lot o money in the process.
The FSB would like to see less money spent more wisely on
targeted support.
The FSB recommends:
More support or less money
Over 1 billion is designated or Train to Gain and SectorSkills Councils (SSC), yet 90 per cent o small businessesdo not know which SSC relates to their business45 and88 per cent had not taken up an oer o training throughTrain to Gain in the last six months.46 Over 2 billion o
unding is designated or Regional Development Agencies,which includes spending on Business Link, but businessessurveyed say it is o little or no use.47
The FSB strongly believes that Business Link and otherelements o the support structure have important rolesto play. However, the current business support budgetshould be cut, streamlined and dedicated to small andmicro-businesses that are most in need o support, ratherthan subsidising medium and large businesses. Duringthese dicult economic conditions we must apply goodbusiness sense to business support and get better serviceor less money.
Focus unding on gaps in the market
Research consistently shows that business owners placemore value on paid or support than on ree Governmentsupport, not least because a paid-or service is morelikely to be tailored to specic business needs. Thereore,Government should und the provision o business supportonly where there is no private-sector provision available.This would save money and ocus resources on gaps inexisting business support.
Move more business support online
The FSBs survey work (see Table 1) has revealed thatgovernment-unded training in areas such as operationsand eciency, product development and sales andmarketing development are o little interest comparedto straightorward business advice oered through theinternet.48 As in all other walks o lie, the internet is nowthe go-to source o inormation and advice or smallbusinesses.
A well-promoted, truly impartial web portal or businesssupport should signpost small businesses to governmentand private sources o business support, where possibleoering at least two business support options. The online
service should also include a question-and-answer service,providing on- the-spot diagnosis or oering a callbackservice rom a broker with the relevant expertise.
Focus resources on advice brokerage and mentoring
I business support were targeted at small and micro-businesses, instead o subsidising larger rms with theresources to buy in advice, money would be available or amore comprehensive brokerage service.
Small businesses seeking advice would benet rom agreater number o competent advisors with experience orunning successul businesses as owners and managers.In the areas o both business brokerage and mentoring,the FSB would like to see business advice coming romindividuals with real-lie experience o business.
43 Small Business and Government: The Richard Report (2008)44 SEDI, http://www.sedi.co.uk/sedi-news/six-killer-acts (Nov 2009)45 FSB Research into Sector Skills Councils (May 2009)46 FSB Research into Train to Gain (May 2009)47 Putting the UK Economy Back on Track: Business Support and Finance, FSB (2008)48 Putting the UK Economy Back on Track: Business Support and Finance, FSB (2008)
Government- unded
business support
Internet
Starting up
Access to nance
Management, recruitment, people development
Operations and eciency
Product development
Sales and marketing development
14%
57%
60%
48%
30%
69%
30%
53%
99%
163%
148%
341%
Table 1:
Usefulness of providing advice from
2008-2010 (UK)
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Entrepreneurship and Innovation31
The Right Regulatory Regime
or Economic Recovery
Simpliy the regulatory inrastructure
Red tape stifes innovation and entrepreneurship.A moratorium on business regulation should orm a centralplank in a renewed economic stimulus, which, as well ashelping nance growth and jobs, needs to promote a period ostability. We also need more time or recent better regulationmeasures to be elt by the business community.49
We welcome the announcement that 1.4 billion inadministrative costs and 5 billion on the wider costs
o regulation will be cut over the next ve years.50
TheGovernment needs to guarantee that this will happen.The FSB recognises the role it needs to play in advisingwhere these cuts need to occur. However, this shouldbe accompanied by a rationalisation o the regulatoryinrastructure.
The FSB recommends:
Regulators and regulatory budgets- A review o all regulators should ensure they deliver
value or money and make a positive impact on theinspection environment. Where they do not theyshould be merged or scrapped to streamline thesystem. This review should be done via a sunsetclause imposed on the regulators
- Regulatory budgets should be introduced to coverall the costs o new regulation with an impact onbusiness and to begin cutting the existing stock.Creating a regulatory environment that encouragesinnovation and enterprise should be a key targetor the Government
Impact assessments- The National Audit Oce should ensure that
each government department undertakes impactassessments to a set and accepted standard
- Post-implementation reviews should be compulsory
on all legislation aecting business and departmentsshould be publically named when this is not done.A halt should be put on any subsequent legislationuntil the department complies
Common Commencement Dates CCDs- CCDs should be compulsory or all legislation to be
implemented (apart rom emergency legislation) andshould happen only once a (year). All new legislationshould be published at least two months in advanceon the BusinessLink website, including a shortsummary o whom it aects
49 The National Audit Ofce (NAO) notes that the 1.9 billion o savings reported through the UK admin reduction scheme have so ar not been elt by business in a signifcant way50 The Governments Forward Programme, HM Government (2009)
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Maniesto 2010 www.sb.org.uk32
Compulsory surveys- Government departments and agencies should
share more inormation on compulsory surveys toavoid administrative overload on small businesses
- Small businesses should have fexibility o responseand the option o submitting written inormation inan existing ormat, rather than lling in a new ormwhich asks or similar inormation but will take upmore time
- The Osmotherly Agreement (whereby businesses
with ewer than nine employees get a three-yearholiday rom surveys on completion o an ONSsurvey) should be compulsory or all governmentdepartments
A new role or the Local BetterRegulation Oce (LBRO)
- The LBRO should ensure that all routine inspectionsare booked in advance, so that a business is ableto prepare
- The LBRO should work with local-authority
inspectors to ensure that businesses experienceonly two or ewer inspections each year
- The FSB believes that the remit o the LBRO shouldbe extended to as many local-authority inspectionareas as possible to ensure that the BetterRegulation agenda reaches all regulators
- The LBRO should have greater powers to ensurethat local authorities adhere to the HamptonPrinciples, and recourse powers when they do not
Better regulation and the EU- The European Commission should guarantee the
target o a 25-per-cent reduction in administrativeburden and ensure that it is a net reduction and notbe erased by new legislation
- Any EU document with potential legislativeimpact that has not had a ull small-businessimpact assessment, reviewed at each stage othe legislative process, should be sent back to theprevious stage
- The Government should radically overhaul theEU scrutiny process in the Committees o theCommons and the Lords to make it more relevant
Creating a regulatory environment that encouragesinnovation and enterprise should be a key targetor the Government
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Low Carbon Economy33
Section 5:
Low CarbonEconomy
51 FSB-ICM Voice o Small Business Annual Survey, FSB (2009)
The majority o businesses (57%) have changed theway they operate because o concerns relating toclimate change
Small businesses want to play their part in
helping to protect our environment The FSBICM
Voice of Small Business Annual Survey showsthat businesses are actively engaged in waste-
minimisation and recycling practices The majority
o businesses (57 per cent) have changed the
way their business operates because o concerns
relating to climate change, the biggest change being
the recycling o waste (47 per cent) ollowed by a
reduction in energy use (32 per cent)51
In addition, around a quarter have reduced the
amount o landll (25 per cent), bought energy-
ecient appliances (24 per cent) and raisedawareness o waste with sta (23 per cent)
However, all too oten they are aced with ill-
thought-out regulation that places administrative
burdens on small businesses and also, in some
cases, stops them rom going green
- Promote energy eciency
- Simpliy waste and recycling
- Exploit the opportunities provided bya low-carbon economy
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Maniesto 2010 www.sb.org.uk34
Promote energy eciency
Make it easier or small businesses to
be energy ecient
Small businesses account or 50 per cent o the UKs totalbusiness energy usage; at a cost o 6bn.52 However theenergy market does not serve their interests and energysaving measures have ailed to engage this important sector.
Small businesses behave in a similar way to domesticenergy users, but do not enjoy the regulatory saeguards thatdomestic users receive. They lack the expertise to negotiatecontracts and nd themselves penalized by suppliers due totheir limited purchasing power and low energy consumption.A survey o FSB members in 2008 highlighted the keyproblems:53
Inaccurate meter reading 21%
Billing problems 46%
Poor customer service 9%
Difculty switching suppliers 24%
The problems aced by small businesses in the energy markethave been addressed in part by their recent inclusion in thegas and electricity redress schemes and OFGEMs EnergySupply Probe. However, we consider that it will take sometime beore the energy market changes and small businessesare treated airly.
The FSB recommends: Eliminating the possibility or contracts to be rolled
over automatically by energy suppliers to stop smallbusinesses being locked into uncompetitive energy
contracts
Introduce a 14-day cooling-o period, such as that
enjoyed by domestic consumers, or small businesses
ater agreeing to a new energy contract
An annual review o how recommendations contained
in OFGEMs Energy Supply Probe are working
Energy eciency
The absence o clear advice on energy eciency hasprevented many rom taking steps to improve energyeciency. For 40 per cent o businesses the lack oguidance stopped them rom adopting more energyecient practices54. Also, technical problems and the costo changing production processes serve as barriers toincreasing eciency.
- The Carbon Trust should provide a dedicated small-business advice team which gives tailored advice tothe small business community on increasing energyeciency.
52 http://www.carbontrust.co.uk/NR/rdonlyres/6545F676-53D3-4FBA-A2F2-585953C6A9EE/0/Energy_Management_launch_event_13Oct05_FINAL.pd (Nov 2009)53 FSB Snap Poll on energy (June 2008)54 Social and Environmental Responsibility and the Small Business Owner, FSB (2007)
Inaccurate meter reading
Billing problems
Poor customer service
Diculty switching suppliers
Key problems faced by small businesses
21%
46%
9%
24%
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Low Carbon Economy35
Smart metering
The roll out o smart metering has the potential to increaseenergy savings or small businesses. The savings and
eciency gains provided by smart/advanced meters willbe marginal compared to the savings enjoyed by energysuppliers unless comprehensive tailored advice is availableto small businesses.
- A dedicated small-business advice service should beprovided to help maximise the potential cost savingsrom the smart/advanced meter roll-out
- The cost o the meter roll out should be met by theenergy suppliers or through the Climate Change Levy
- A mandatory meter roll-out should only happen aterextensive consultation with small businesses and once
installed, it should be possible to access real-timeinormation on their energy use, via the internet.
Micro-energy production & eed-in taris
Despite the challenges, small businesses could playa pivotal role in the ght against climate change byembracing micro-energy production. However, the lack ofexibility in the planning system and uncertainty over eed-in taris are stunting the growth o this new market in theUK.
- Recommendations removing the need or planningapplications or small scale micro-renewable technologyshould be extended to the small-business community55
- A competitive rate should be set or excess micro-energyproduction to eed into the national grid to encouragethe take-up o micro-energy production among smallbusinesses. Guaranteeing a competitive price or eed-intaris will remove the uncertainty or those considering
investing in small-scale low-carbon generationtechnologies, reduce the payback period and increasethe rewards or embracing renewable energy
55 This was recommended by the Governments Householder Development Consents Review Steering Group
32%o rms have reducedtheir energy usage
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Maniesto 2010
Improve access to wasteand recycling acilities
The scale o waste dealt with by most small businesses issimilar to that o a domestic household, but environmentallegislation continues to apply a one-size-ts-all approach,which presents many barriers or small businesses in theireorts to be environmentally responsible.
The FSB recommends:
Waste and recycling acilities
Businesses producing small quantities o waste are otenunable to take advantage o the economies o scaleavailable through waste contracts and recycling servicesare rarely appropriate i the quantities o waste materialinvolved are small.
- Local waste inrastructure suitable or small businesses,such as civic amenity sites, should be made availableto them, or appropriate alternatives such as bring-back schemes should be developed. This would allowbusinesses to manage rising costs while playing a moreactive role in responsible waste disposal
Duty o Care or waste
Duty o Care was implemented under the EnvironmentalProtection (Duty o Care) Regulations 1991 (as amended).It requires businesses to be responsible or the handling,disposal or recovery o waste produced, even when it hasbeen sent to another party, such as a waste contractor orskip-hire business.
- An awareness raising campaign aimed at the small-business sector to heighten understanding o theresponsibilities under the Duty o Care legislation
- There should be a review o the need or Waste TranserNotes or small businesses that produce low volumes owaste. Waste Transer Notes place a large administrativeburden on small businesses and the amount o timeinvolved is oten disproportionate to the risk involved. Byreducing the amount o administration, small businesseswill be encouraged to act more responsibly when itcomes to the disposal o their waste and this will helpreduce the risk o fy tipping
36 www.sb.org.uk
Simpliy waste and recycling
47%o rms have
increased theirwaste recycling
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37
Denition o waste and resource eciency
The Waste Framework Directive denition o waste takesno account o the advances in waste recovery, reuseand recycling over the last 20 years. Uncertainty aboutwhen waste ceases to be waste and becomes a resourceremains a signicant barrier to achieving a shit in ecientwaste-resource management.
- We need a claried, risk-based and fexible denitiono waste that would allow small businesses to makesustainable use o existing resources. This is signicantor small businesses because when an item is dened aswaste the ull administrative burden must be applied toits disposal
- There should also be a thorough review o all wasteregulations by Government in order to lessen theadministrative burden on small businesses and to allowcreate greater scope or the innovative reuse o materials
Waste Electrical and Electronic Equipment (WEEE)
Under the Duty o Care regulations WEEE could beconsidered as general waste and hence sent to landll.Yet, or many small businesses, WEEE is a valuedresource that many choose to reuse and recycle in asustainable manner.
- The regulations should make it clear that WEEE shouldbe treated as a separate waste stream under the Dutyo Care regulations in order to allow or the sustainablereuse o electrical and electronic equipment
25%o rms have reducedthe amount o wastegoing to landll
Low Carbon Economy
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Maniesto 2010 38
Exploit the opportunities provided
by a low-carbon economy
A helping hand to realise the potential
o a low-carbon economy
The value to the UK economy o low-carbon goods is alreadyworth 106 billion a year and this will grow dramatically overthe next 10 years.56 Small businesses and new start-upsare well positioned to take advantage o new markets, therenewable energy market being just one channel or ambitiousentrepreneurs.
However, the UK is ailing to realise the ull potential o theburgeoning green, low-carbon economy. The FSB would liketo see action in the ollowing areas.
The FSB recommends:
Improving and expanding low-carbon business support
and incentives
Currently, business support or the low carbon sector istoo complicated. Businesses need to apply repeatedlyor unding at diering stages o the innovation process,leading to delays in development and uptake o newtechnologies.
There should be greater use o whole-project undingrom conception to completion or low-carbon innovation.This is used eectively in the US deence sector, wherepromising new technologies are ast-trackedto completion.
Using private and public unds to encourage
low-carbon innovation
The Carbon Trusts business incubator scheme, whichgives support to start-up companies, is a good exampleo what can be achieved through the use o public/privateunding, but there is a much greater role or business
incubators and public-private hybrid unds.The UK Innovation Investment Fund should target thesmall-business sector, which nds it hard to raise venturecapital but is at the oreront o low-carbon innovation.
56 Low-Carbon and Environmental Goods and Services: An Industry Analysis, Innovas (March 2009)
www.sb.org.uk
24%o rms have investedin energy ecientappliances
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39 Local Communities
Section 6:
Local CommunitiesSmall businesses are not just a part o the local
community, theyare the local community Yet
in towns and villages across the UK, our local
businesses ace closure Even beore the recession,
we were losing our local shops at a rate o over 2000
a year; we are currently loosing 7 pubs a day57
There is no single solution to this crisis, which
results rom poor policy decisions in a range o
areas In response, the FSB set up and ran a high
prole awareness campaign to Keep Trade Local
It has mobilised thousands o activists across the
UK to challenge planning decisions, campaign
against parking charges and petition against
post oce closures
We are making progress: the Government has
secured the uture o the Post Oce by adopting
the FSBs proposal or a Post Bank and the
Conservatives have promised to make Small-
Business Rates Relie automatic, but more
remains to be done
57 http://www.publications.parliament.uk/pa/cm200809/cmselect/cmberr/26/26i.pd (Nov 2009)2,000a year
Small shops close at a rate o over 2,000 a year
- Reorm planning
- Curb parking charges
- Make businessrates automatic
- Save our pubs reorm the pub tie
- Tackle crimes againstbusiness
- Revolutionise thePost Oce
- Simpliy public procurement
- Prioritise tourism
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Maniesto 2010 www.sb.org.uk40
Reorm planning
A planning system or sustainable
communities
The planning process plays a pivotal role in creating andnurturing sustainable communities. Small businessesoperating in a town centre oer a varied shopping experienceor the public and help prevent town centres rom becomingeither ghost or clone towns. They also provide jobs and localwealth creation.
Two key problems or small businesses are the attraction orlocal and regional planning ocers to approve out o townshopping centres too easily, and the concern that local highstreets are being emptied o individual small businesses.
To make sure town centres are at the heart o sustainablecommunities, the FSB recommends the ollowingstrategic points:
- The Needs Test should be brought back and given tolocal planning authorities to help small businesses andtown centres
- Local Development Frameworks should positively
and proactively plan or economic growth, simpliy theplanning process and take into account need and useo land
- A strong evidence base is needed or all regional andlocal planning decisions
- Stating the importance o rural businesses in planningguidance documents and showing fexibility or re-useand conversions o existing properties
Regional planning or town centres
Regional planning authorities, such as RegionalDevelopment Agencies (RDAs), should engage with
regional business leaders and organisations to identiywhere the major economic networks are, where provisionsare being carried out and where they are missing. Theymust also make these choices early and consult ully withthose business sectors that are needed to help economicdevelopment. Strong evidence is needed or all regionaldecision and this must be made public.
Local planning or town centres
Where existing town centres are in decline, local planningauthorities must consider diversiying local plans to allowor more development to take place without impacting onthose existing businesses. Where the decline in an existingcentre is irreversible local planning authorities must looktowards which service providers, both public agency andprivate enterprise, would help revive this downward spiral.
Planning or our rural areasSustainable development and environmental stewardshipare essential to a successul modern countryside yet therole o a vibrant rural economy in creating successul ruralcommunities has been grossly undervalued by the currentplanning system.
Local planning authorities use a range o closely deneduses or land and existing buildings that continue to ocuson traditional rural economic activity such as arming.This leads to an out o date perception o modernrural economies.
- Planning guidance must state that all types o business
can be appropriate or the countryside, subject to asucient impact assessment being carried out. There isa preconception that rural areas are only suitable only ortraditional rural business activity
- Government planning guidance should clearly statethat rural economies have a crucial role to play insustaining rural communities. Central planning guidanceshould not presumes there is a confict betweeneconomic development, sustainable development andenvironmental stewardship
- Planning guidance should be more fexible towardthe re-use and conversion o existing buildings.Current planning guidance limits the number oavailable business premises but also hampersbusinesses that are looking to expand, particularlyarmers looking to diversiy
We are currentlylosing7 pubs
a day
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Local Communities41
Curb parking charges
Parking policy should not be
a revenue grab
Local authorities are using parking charges as a source orevenue, but in market towns across the country this strategyis bleeding our high streets dry. In 2005, local authorities made1.6billion rom parking charges and nes, up rom 628million in 1997.58
The FSB is concerned that, as a result o the recession,nancial pressures on local authorities could make thissituation worse. This would be a short-term money grab withdisastrous medium-term eects on the local economy.A similar eect is seen with road tolls, which increase theoverall road cost on business and remove a signicant barrierto business growth.
There can be no one approach to parking policy. Dierentcircumstances require dierent policies.
Small retailers typically require opportunities or servicingclose to their premises and or their customers to be ableto park close to the shop. A mix o small shops, cas,restaurants and bars require a fexible regime at dierent timeso the day, week or year to best serve their customers. Allthese actors need to be taken into account when decidingparking policy. Workplace parking levies also have thepotential to increase costs or small businesses at a timewhen access to nance is at its most dicult.
The FSB recommends:
Parking schemes and charges should be tailored to
the individual locality, including taking into account
the wider interests o the local community, particularly
small businesses
Local authorities must start regarding parking as a vital
service, integral to the survival o the local economy,and not as an additional source o short-term revenue
Local authorities should do away with plans to
introduce workplace parking levies which will cause
businesses to pass on higher prices to their sta and
customers
The UK Government should remove all road tolls
along the lines o Scottish Government policy reducing
the overall road cost on businesses and allowing
or growth
58 http://www.mb.co.uk/ea/pd_ea/sub_071023ConsPartySmallShopsInquiry.pd (Nov 2009)
1.6billionrom parkingcharges and nes
In 2005, local authoritiesmade 16 billion rom parkingcharges and nes, up rom628 million in 1997
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Maniesto 2010 www.sb.org.uk42
Make business rates relie automatic
Bring business rates into line with
other countries
Business rates represent the third-largest overhead or asmall business and during these dicult times, many smallbusinesses will be struggling with payments. In 2008/2009,the Government raised 23billion rom business rates,which accounted or 4.2 per cent o total revenue.59 Setinternationally, this represents three times more than any otherEuropean country and more than the USA.
The FSB believes that more can be done to direct relieto small businesses struggling with rates payments. Thisassistance would help keep small businesses afoat and helpthem to plan or the longer term, to employ more sta andto innovate.60
The FSB recommends:
Making Small-Business Rate Relie (SBRR) automatic
The Local Government Association (LGA) estimates that50 per cent o small businesses eligible or SBRR do notreceive relie. Government should automate delivery oSBRR to ensure that savings already allocated reachtheir target.
Bringing Empty Properties Relie back in line with pre-
2007 policy
The retail sector alone has an aggregated Rateable Valueo 38bn and current estimates show 7 per cent o thisstock is vacant. This equates to over 2.5bn.61 Whilewe welcome temporary relie being brought back or2009/2010, the FSB would like to see this relie re-appliedat 50 per cent, as allowed or in the legislation.
Discouraging local authorities rom using the Business
Rates Supplement
At a time o economic diculty it is unreasonable to place
an extra tax on small rms. Ministers should ensure thatthis potentially damaging Bill does not have its heaviestimpact on the small-business community.
Extending Rural Rate Relie
The FSB is particularly concerned about the plight o solevillage businesses during the downturn. Currently, there isa 50-per-cent mandatory rural rate relie or some villagebusinesses and local authorities have the discretion togrant up to 100-per-cent relie, but this is rarely oeredowing to nancial constraints.
The Non-Domestic Rates pool und is topped by up by theTreasury to enable local authorities to grant 100-per-cent
rural rate relie to those vital services and businesses thatare at the heart o rural community lie. This emergencymeasure should last or a period o 12 months.
59 Pre-Budget Report (2008)60 FSB Credit Crunch poll (April 2009)61 http://www.rics.org/Practiceareas/Property/Commercial/Taxation/ RICSviewemptypropertyraterelie.html (Nov 2009)
Sources: Land Value
Taxation or the beneft o
the Community: A Review o
the Current Situation in the EU
by Lichfeld, N.