SMA Products Event Messages - Disco Yarddiscoyard.solarvu.net/green/doc/EventMessages-TI-en-12.pdf · 3 Event Messages ... Design Explanation Example Text in angled brackets

EventMessages-TI-en-130912 |Version 1.2 EN

SMA Products Event Messages Technical Information

SMA Solar Technology AG Table of Contents

Technical Information EventMessages-TI-en-130912 3

Table of Contents 1 Information on this Document................................................................................................................................................................................................ 4 2 Safety ........................................................................................................................................................................................................................................ 7 2.1 Appropriate Usage ................................................................................................................................................................................................................................... 7 3 Event Messages ....................................................................................................................................................................................................................... 8 4 Contact .................................................................................................................................................................................................................................... 33

Information on this Document SMA Solar Technology AG

4 EventMessages-TI-en-130912 Technical Information

1 Information on this Document Validity This document describes the correlation between the event messages of the SMA devices, the detailed description of the messages and the error code that is displayed in data loggers such as the SUNNY PORTAL and SUNNY WEBBOX. This document does not contain any information on the SMA devices that generate the event messages. Information on such SMA devices is available on our website.

Target Group This document is intended for end users.

Additional Information SMA Documents Additional information is available in the download area of the respective subsidiary at www.SMA‑Solar.com.

Typography Design Explanation Example

<Text> Text in angled brackets indicates a brief description of a variable. The content is entered by the respective software program.

For example, the text "The device with serial number <number> was successfully updated to firmware version <number>." is shown by the software during operation as follows: "The device with serial number 2112300467 was successfully updated to firmware version 01.05.10.R."

Abbreviations and Specialist Terms Abbreviation Designation Explanation AC Alternating current AFCI Arc-Fault Circuit Interrupter OCU Operation control unit Microprocessor that safeguards fully automatic operation BT Bluetooth Wireless standard C# C Sharp Programming language Clamp Termination point for direct current lines DC Direct current Derating The operation of electronic devices at a power level below the nominal level, in order to prevent load-induced failures DSP Digital signal processor A microprocessor chip especially developed for digital signal processing and control

SMA Solar Technology AG Information on this Document


Abbreviation Designation Explanation Duplex mode Throughput setting for network connections EPS Emergency Power Supply Emergency power supply function in SMA inverters ESS Electronic Solar Switch Separation device which ensures that the PV generator can be disconnected safely from the inverter Exception Error handling routine in software Firmware Firmware is software stored in electronic devices in a non-volatile memory FTP File Transfer Protocol Network protocol for data transmission GFDI Ground-Fault Detection and Interruption Grid Guard The Grid Guard is an automatic protective function that provides an optimised safety concept Heartbeat Cycle The heartbeat is a software function that regularly sends a message confirming that the software is still functioning HW Hardware All physical components in a device IP Internet Protocol Network protocol for communication via the Internet IRE Input Range Extension Extension of the input voltage range for an SMA inverter L Conductor Live wire Level User level MAC address Unique ID for a network device N Neutral conductor Return wire NetID Network ID Identification number in an SMA Bluetooth network PE Protective Earth Protective conductor PID Passive Island Detection Function on SUNNY CENTRAL-CP inverters that ensures rapid shutdown if the mains frequency is disrupted PLC Power Line Communication Data transmission via the electricity grid PLL Phase-Locked-Loop Electronic circuit for controlling frequency and phase Port Logical channel Channel used to exchange data in a network Power Reducer Box

SMA product for controlling the power of a PV plant

PV Photovoltaics QonDemand Function on SMA inverters that enables reactive power to be provided, even at night RS485 Communication standard for 2-wire transmission

Information on this Document SMA Solar Technology AG


Abbreviation Designation Explanation SD card Secure Digital card Memory card SN/ser. no. Serial number The serial number of an SMA device Server Software that administers data and from which data can be requested SIP Session Initiation Protocol Network protocol for establishing, controlling and terminating communication between two or more participants String Serial connection of several photovoltaic modules STUN Session Traversal Utilities for NAT Network protocol for detection of firewalls and penetration of NAT routers SUSy-ID SMA update system identification Three-digit numeric value that identifies a specific SMA device type SW Software Instructions to be executed by a computer TCP Transmission Control Protocol Connection-orientated transport protocol for use in packet-switched networks Timeout A request sent to a data processing device was not answered in due time Update file Software package with improved or additional functions Upload Saving of a file on a data processing device Varistor Burns through in the event of excessive voltage, thereby protecting the electronic circuit located behind it from being destroyed WAN Wide Area Network Network that covers more than one kilometre Webconnect SMA product for autonomous networking of devices via the Internet ZigBee Standardised radio transmission process for personal area networks with a low data transfer rate

SMA Solar Technology AG Safety


2 Safety 2.1 Appropriate Usage This document is a supplement to the user manuals for the products and is intended to be used as a guide to speed up the troubleshooting process.

• Read and follow this documentation in order to make optimum use of the event messages of the SMA products. • Keep this documentation in a convenient place for future reference.

Event Messages SMA Solar Technology AG


3 Event Messages The following table compares the SMA device event messages that are, for example, shown on the display ("Brief description" column) with detailed suggestions for eliminating the error ("Long description" and "Corrective measures" columns). The individual rows in the table are linked with the associated old and new event number. Old event numbers: column A contains the first part (max. three digits) of the five-digit event code that is shown on the display. Column B contains the second, two-digit part of the event code that is additionally shown in event logs, e.g. in Sunny Portal or in the Sunny WebBox logs. New event numbers: the format of the event numbers has been changed. In order to safeguard downward compatibility, there are different ways of displaying event numbers between 1 and 99. These are shown in the column separated by a comma. Placeholder in the event messages

In the following table, text in angled brackets (<text>) indicates a brief description of a variable. The content is entered by the respective software program. Event numbers (old) Event numbers

(new) Numbers with an identical meaning are separated by a comma

Brief description Long description Corrective measures Data logger (A & B)

Display (A) A B

001 00 1, 100 Grid fault

The mains voltage has exceeded the permissible range. This error can have the following causes:

• The mains voltage at the termination point of the inverter is too high. • The grid impedance at the termination point of the inverter is too high.

The inverter disconnects itself from the electricity grid for safety reasons.

• Check the mains voltage and grid connection on the inverter. If the mains voltage is outside the permissible range due to local grid conditions, ask your network operator if the voltage can be adjusted at the feed-in point or if it would be acceptable to change the monitored operating limits.

001 01 101 Grid overvolt. spot





001 02 102 Grid overvolt. fast





001 03 103 Grid overvolt. slow





SMA Solar Technology AG Event Messages


001 04 104 Grid overvolt. fast Mains voltage is too high.

• Check the mains voltage. • Check grid connections. • Check the stability of the electricity grid.. • Make sure the external fuses are working properly. • Check the firmness of the AC cable connections.

002 00 2, 200 Grid fault

002 02 202 Grid undervolt. fast

The mains voltage has fallen below the permissible range. This error can have the following causes:

• Electricity grid disconnected • AC cable damaged • The mains voltage at the termination point of the inverter is too low.


• Check the triggering of the miniature circuit-breaker. • Check the mains voltage and grid connection on the inverter.

If the mains voltage is outside the permissible range due to local grid conditions, ask your network operator if the voltage can be adjusted at the feed-in point or if it would be acceptable to change the monitored operating limits.

002 03 203 Grid undervolt. slow Mains voltage is too low.


002 04 204 Grid undervolt. fast Mains voltage is too low.


002 05 205 PLL outside limits

The mains voltage has fallen below the permissible range. This error can have the following causes:

• Electricity grid disconnected • AC cable damaged • The mains voltage at the termination point of the inverter is too low.


• Check whether the miniature circuit-breaker has tripped. • Check the mains voltage and grid connection on the inverter.

If the mains voltage is outside the permissible range due to local grid conditions, ask your network operator if the voltage can be adjusted at the feed-in point or if it would be acceptable to change the monitored operating limits. If the mains voltage lies within the tolerance range, yet this error is still being displayed, contact the SMA Service Line.

003 00 3, 300 Grid fault

The ten-minute average of the mains voltage is no longer within the permissible range. This can be caused by one of the following:


The inverter disconnects to assure compliance with the power quality of the electricity grid.

• Check the mains voltage at the termination point of the inverter: If, due to local grid conditions, the mains voltage exceeds the configured threshold, ask the network operator whether the voltage can be adjusted at the feed-in point, or whether it would be acceptable to modify the threshold for power quality monitoring.



003 01 301 Voltage rise protection

The ten-minute average of the mains voltage is no longer within the permissible range. This can be caused by one of the following:


The inverter disconnects to assure compliance with the power quality of the electricity grid.

• Check the mains voltage at the termination point of the inverter: If, due to local grid conditions, the mains voltage exceeds the configured threshold, ask the network operator whether the voltage can be adjusted at the feed-in point, or whether it would be acceptable to modify the threshold for power quality monitoring.

004 00 4, 400 Grid fault The inverter is no longer in grid-parallel operation and has stopped feed-in for safety reasons. • Check the grid connection for strong, short-term frequency variations.

004 01 401 Stand-alone grid The inverter is no longer in grid-parallel operation and has stopped feed-in for safety reasons. • Check the grid connection for strong, short-term frequency variations.

004 02 402 Grid imped. too high The inverter is no longer in grid-parallel operation and has stopped feed-in for safety reasons. • Check the grid connection for strong, short-term frequency variations.

004 03 403 Grid impedance jump The inverter is no longer in grid-parallel operation and has stopped feed-in for safety reasons. • Check the grid connection for strong, short-term frequency variations.

004 04 404 Frequency change not permitted The inverter is no longer in grid-parallel operation and has stopped feed-in for safety reasons. • Check the grid connection for strong, short-term frequency variations.

005 00 5, 500 Grid fault The mains frequency is not within the permissible range. The inverter disconnects itself from the electricity grid for safety reasons.

• If possible, check the mains frequency and observe how often major fluctuations occur.

If there are frequent fluctuations and this error occurs as a result, ask your network operator if it would be acceptable to change the operating parameters. Discuss the proposed parameters with the SMA Service Line.

005 01 501 Power frequency interference The mains frequency is not within the permissible range. The inverter disconnects itself from the electricity grid for safety reasons.



005 02 502 Min. grid frq. dist. The mains frequency is not within the permissible range. The inverter disconnects itself from the electricity grid for safety reasons.





005 03 503 Max. grid frq. dist. The mains frequency is not within the permissible range. The inverter disconnects itself from the electricity grid for safety reasons.



005 04 504 Min. grid frq. dist. The mains frequency is not within the permissible range. The inverter disconnects itself from the electricity grid for safety reasons.



005 05 505 Max. grid frq. dist. The mains frequency is not within the permissible range. The inverter disconnects itself from the electricity grid for safety reasons.



005 06 506 PID quick stop triggered

006 00 6, 600 Grid fault The internal monitoring function of the inverter has detected an excessively high proportion of direct current in the line current.

• Check the grid connection for direct current. • If this event occurs often, check with the network operator whether it is

possible to raise the monitoring threshold.

006 01 601 DC grid feed-in The internal monitoring function of the inverter has detected an excessively high proportion of direct current in the line current.

• Check the grid connection for direct current. • If this event occurs often, check with the network operator whether it is

possible to raise the monitoring threshold.

007 00 7, 700 Frq. not permitted The mains frequency is outside the permissible range. The inverter disconnects itself from the electricity grid for safety reasons.

• As far as possible, check the mains frequency and observe how often major fluctuations occur.


007 01 701 Nominal power frequency not permitted

The mains frequency is outside the permissible range. The inverter disconnects itself from the electricity grid for safety reasons.

• As far as possible, check the mains frequency and observe how often major fluctuations occur.




008 00 8, 800 Grid failure An electricity grid phase conductor has failed. • Check the mains voltage. • Make sure the external fuses are working properly. • Check the firmness of the AC cable connections.

008 00 8, 800 Waiting for grid voltage

008 01 801 Grid failure An electricity grid phase conductor has failed. • Check the mains voltage. • Make sure the external fuses are working properly. • Check the firmness of the AC cable connections.

009 00 9, 900 PE connection missing The PE connection is missing. Half of the mains voltage may be present on an unearthed enclosure. The inverter will not connect to the electricity grid.

• Check AC installation. • Connect earthing cable to the AC terminal.

009 01 901 PE not connected The PE connection is missing. Half of the mains voltage may be present on an unearthed enclosure. The inverter will not connect to the electricity grid.

• Check AC installation. • Connect earthing cable to the AC terminal.

010 00 10, 1000 L / N swapped L and N have been connected the wrong way round. The inverter will not connect to the electricity grid. • Correct the connection.

010 01 1001 L / N swapped L and N have been connected the wrong way round. The inverter will not connect to the electricity grid. • Correct the connection.

011 00 11, 1100 Installation fault A second phase conductor is connected to N. • Correct the connection. 011 01 1101 2nd phase conn. to N A second phase conductor is connected to N. • Correct the connection. 012 01 1201 Grid type detection failed

013 00 13, 1300 Grid connection installation fault Left rotating magnetic field is connected. • Check phase conductor position. • Make sure all fuses are switched on.

013 01 1301 Rotating field left Left rotating magnetic field is connected. • Check phase conductor position. • Make sure all fuses are switched on.

013 02 1302 Phase(s)/neutr. cond. not connected

The inverter has detected an error in the AC cabling and cannot connect to the electricity grid. The reason for this could be an incorrect country setting.

• Check AC installation. • Correct the connection. • Check that the country setting is correct:

‒ Via rotary switch ‒ Via communication

013 03 1303 Transformer incorrectly connected

014 00 14, 1400 Grid fault

The mains voltage has left the permissible range. This disturbance can be caused by any of the following conditions:

• Electricity grid disconnected (miniature circuit-breaker, fuse) • AC cable is interrupted or • AC cable is highly resistive

The inverter disconnects from the electricity grid for safety reasons.

• Contact your installer, who will check the mains voltage and grid connection on the inverter.

• If the mains voltage is outside the permissible range due to local grid conditions, your installer should ask the network operator if the voltage can be adjusted at the feed-in point or if it would be acceptable to change the monitored operating limits.



014 01 1401 Grid voltage failure

The mains voltage has left the permissible range. This disturbance can be caused by any of the following conditions:

• Electricity grid disconnected (miniature circuit-breaker, fuse) • AC cable is interrupted or • AC cable is highly resistive

The inverter disconnects from the electricity grid for safety reasons.

• Contact your installer, who will check the mains voltage and grid connection on the inverter.

• If the mains voltage is outside the permissible range due to local grid conditions, your installer should ask the network operator if the voltage can be adjusted at the feed-in point or if it would be acceptable to change the monitored operating limits.

015 00 15, 1500 Reconnection fault grid

The measured voltage or frequency is too high or too low for connection to the electricity grid. Possibly, a changed country data set or changed parameters do not correspond to the local requirements for connecting to the electricity grid.

• Check that the country setting is correct: ‒ Via rotary switch ‒ Via communication

• Check whether the voltage and frequency of the electricity grid are within the limits of the configured country data set.

• If individual parameters within a country data set have been changed, re-select the original country data set for the installation country.

015 01 1501 Reconnection cond. grid

The measured voltage or frequency is too high or too low for connection to the electricity grid. Possibly, a changed country data set or changed parameters do not correspond to the local requirements for connecting to the electricity grid.

• Check that the country setting is correct: ‒ Via rotary switch ‒ Via communication

• Check whether the voltage and frequency of the electricity grid are within the limits of the configured country data set.

• If individual parameters within a country data set have been changed, re-select the original country data set for the installation country.

033 00 33, 3300 Unstable operation There is not enough power at the DC input of the inverter for stable operation. This may be caused by snow on the PV modules.

• Wait until irradiation is higher. • If this event recurs at medium irradiation levels, check the PV plant design

and the correct circuitry of the PV array.

033 01 3301 Gen. output too low There is not enough power at the DC input of the inverter for stable operation. This may be caused by snow on the PV modules.



033 02 3302 Self-test aborted There is not enough power at the DC input of the inverter for stable operation. This may be caused by snow on the PV modules.



033 03 3303 Data storage blocked There is not enough power at the DC input of the inverter for stable operation. This may be caused by snow on the PV modules.



033 04 3304 Too little wind There is not enough power at the DC input of the inverter for stable operation. • Wait for higher and more constant wind speeds. • If the event reoccurs in the event of medium and more constant wind

speeds, check the layout of the small wind turbine system.



034 00 34, 3400 DC overvoltage The DC input voltage connected to the inverter is too high.

• Disconnect the inverter from the PV array immediately! Otherwise, the inverter could be destroyed.

• Check that the DC voltage of the strings is in compliance with the maximum input voltage of the inverter before reconnecting the inverter to the PV array.

034 01 3401 Overvolt. inp A (SW) The DC input voltage connected to the inverter is too high.



034 02 3402 Overvolt. inp B (SW) The DC input voltage connected to the inverter is too high.



034 03 3403 DC overvoltage The voltage of the PV array is too high. • Check the DC input voltage. • Check the module wiring and plant design.

034 04 3404 DC overvoltage peak Open-circuit voltage is too high. Disturbance detected through standard monitoring. • Check the DC input voltage. • Check the module wiring and plant design.

034 05 3405 IRE defective 3406 DC overvoltage due to power limit

035 00 35, 3500 Insulation resist. The inverter has detected an earth fault in the PV array. • Check strings for earth faults. • • The installer of the PV array must remedy any earth faults before the

affected string is reconnected.

035 00 35, 3500 Ground fuse fault The inverter has detected an earth fault in the PV array. • Check strings for earth faults. • The installer of the PV array must remedy any earth faults before the


035 01 3501 Insulation fault The inverter has detected an earth fault in the PV array. • Check strings for earth faults. • The installer of the PV array must remedy any earth faults before the

affected string is reconnected. 035 02 3502 Ground fault 035 03 3503 Overcurr.Ground fuse 035 04 3504 Ins. failure ignored 035 05 3505 Ground.error ignored 035 06 3506 Perm. insul. failure 035 07 3507 Soft ground. trigg.



035 08 3508 String temporarily deselected due to earth fault

035 09 3509 String permanently deselected due to earth fault

035 10 3510 Insulation failure stack 035 11 3511 Warning grounding error 035 12 3512 Permanent grounding error 035 13 3513 Warning softgrounding activated 035 14 3514 Permanent softgrounding error 035 15 3515 Softgr. ignored 035 16 3516 Softgr. Hardw. fault

036 00 36, 3600 High leakage current

The leakage current from the inverter and the PV array is too high. This can be caused by a sudden earth fault, a residual current or a device malfunction. The inverter interrupts feed-in operation immediately after exceeding a threshold and then automatically reconnects to the electricity grid.

• Check strings for earth faults. • The installer of the PV array must remedy any earth faults before the


036 01 3601 Warning insulation failure




036 01 3601 High leakage current




037 00 37, 3700 Fault current The inverter has detected a residual current due to transient PV array earthing. • Check strings for earth faults. • The installer of the PV array must remedy any earth faults before the


038 00 38, 3800 DC overcurrent Reduction of the DC current as the maximum limit was exceeded. If this event occurs frequently:

• Check the design and the circuitry of the PV array.

038 01 3801 Overcurr. inp.A (SW) Reduction of the DC current as the maximum limit was exceeded. If this event occurs frequently:




038 02 3802 Overcurr. inp.B (SW) Reduction of the DC current as the maximum limit was exceeded. If this event occurs frequently:


038 03 3803 DC overcurrent The current of the PV array is too high. • Check the DC input current. • Check the module wiring and plant design.

038 04 3804 Overcurr., input short-circuit (HW)

039 00 39, 3900 Start cond. not met The input power or input voltage of the PV modules is insufficient for feeding into the electricity grid.

• Wait until irradiation is higher. • If the event occurs frequently in the morning, it may be necessary to

increase the voltage threshold for the start of feed-in (parameter setting via communication).

• If this event recurs at medium irradiation levels, check the PV plant design and the correct circuitry of the PV array.

039 00 39, 3900 Waiting for DC start conditions The input power or input voltage of the PV modules is insufficient for feeding into the electricity grid.

• Wait until irradiation is higher. • If the event occurs frequently in the morning, it may be necessary to

increase the voltage threshold for the start of feed-in (parameter setting via communication).

• If this event recurs at medium irradiation levels, check the PV plant design and the correct circuitry of the PV array.

040 00 40, 4000 String <number> defect.

There are reverse currents in a string or the string polarity is reversed. Further strings may also be affected. The PV array is short circuited. In exceptional circumstances, this error message may be triggered by soiling or shading of the modules (e.g. by leaves or snow).

• Disconnect the inverter after dark. • Check the design and the circuitry of the PV array. • If irradiation is sufficient, check whether the same voltage is present at the

string inputs. If not, one of the PV modules is possibly defective.

040 01 4001 Rev.curr. or substr. <number> polarity rev.

There are reverse currents in a string or the string polarity is reversed. Further strings may also be affected. The PV array is short circuited. In exceptional circumstances, this error message may be triggered by soiling or shading of the modules (e.g. by leaves or snow).

• Disconnect the inverter after dark. • Check the design and the circuitry of the PV array. • If irradiation is sufficient, check whether the same voltage is present at the

string inputs. If not, one of the PV modules is possibly defective.

040 02 4002 Substr <number> failed String-current monitoring has detected a failed or weak string. • Check the string. 040 02 4002 Part.str. <number> low p. String-current monitoring has detected a failed or weak string. • Check the string.

040 03 4003 Rev. currents/input <number> pol. reversed

The polarity of a string is reversed, the string has failed or there may be reverse currents. Further strings may also be affected. The PV array is not short circuited.

• Disconnect the inverter. • Check the design and the circuitry of the PV array. • Check whether the same voltage is present at the string inputs. • If not, one of the PV modules is possibly defective.

040 04 4004 String detected w. yield loss String-current monitoring has detected a faulty string. • Check the functionality of the entire string. 040 05 4005 String <number> low power String-current monitoring has detected a failed or weak substring. • Check the substring.



040 06 4006 Alignment not homogeneous The alignment of the PV arrays to one another is unsuitable for full substring-failure detection; only substring failures on string A are reported. <None, info>

040 07 4007 PV connection not configured The string assignment has changed. One or more strings have been reconfigured. Intelligent string-failure detection restarts the learning phase. <None, info>

042 00 42, 4200 Ground fault

042 01 4201 Wrong earthing type The SMA Plug-in Grounding polarity does not correspond to the polarity set in the inverter.

• Correct the earthing type as described in the installation manual of the SMA Plug‑in Grounding.

043 00 43, 4300 Electr. arc detected

060 00 60, 6000 Interference device Internal device fault. The inverter interrupts feed-in operation.

• The device must be checked by the installer or SMA Service.

060 00 61, 6100 Self diagnosis 061 00 61, 6100 Interference device Internal device fault. • The device must be checked by the installer or SMA Service. 061 00 61, 6100 Self diagnosis

062 00 62, 6200 Interference device Internal device fault. The inverter interrupts feed-in operation.

• The device must be checked by the installer or SMA Service.

062 00 62, 6200 Self diagnosis 063 00 63, 6300 Interference device Internal device fault. • The device must be checked by the installer or SMA Service. 063 00 63, 6300 Self diagnosis 064 00 64, 6400 Interference device Internal device fault. • The device must be checked by the installer or SMA Service. 064 00 64, 6400 Self diagnosis 064 43 6443 Unspecif. DSP fault An unspecified error has occurred in the digital signal processor. • Contact the SMA Service Line. 064 44 6444 Unspecif. BFR fault 064 46 6446 Bluetooth chip reinitialised 064 47 6447 Self-test failed 064 48 6448 Insul. monitoring error

6449 Internal SD card defective

065 00 65, 6500 Overtemperature The temperature within the inverter is too high. • Make sure the fans are working properly. • Clean the fans. • Clean dirty fan inlets and ventilation plates.

065 00 65, 6500 Self diagnosis 6510 Overtemperature DC clamps

6512 Minimum operating temperature

not reached

066 00 66, 6600 Overload



066 00 66, 6600 Self diagnosis 067 00 67, 6700 Comm. disturbed 068 00 68, 6800 Input A defective 068 00 68, 6800 Self diagnosis 069 00 69, 6900 Input B defective 069 00 69, 6900 Self diagnosis 070 00 70, 7000 Sensor fault, fan permanently on 070 00 70, 7000 Fault sensor, fan perm. on 070 00 70, 7000 Sensor fault 071 00 71, 7100 SD card defective

071 00 71, 7100 Parameter file not found or defective

071 00 71, 7100 Parameter setting failed 071 00 71, 7100 Update file defective 071 00 71, 7100 No update file found 071 00 71, 7100 Set parameter 071 00 71, 7100 Parameters set successfully 071 00 71, 7100 Update file OK 071 00 71, 7100 SD card is read 071 00 71, 7100 No new update SD card

071 01 7101 SD card defective The SD card is not formatted correctly or is defective. Update failed. The inverter continues feeding into the electricity grid.

• Re-format the SD card. • Re-save the files to the SD card.

071 02 7102 Parameter file not found or defective

The parameter file was not found or is defective. Update failed. The inverter continues feeding into the electricity grid. • Copy the parameter file into the SD card drive :\PARASET directory.

071 03 7103 Set parameter 071 04 7104 Parameters set successfully

071 05 7105 Parameter setting failed Parameters could not be set via the SD card. The inverter continues feeding into the electricity grid.

• Check the parameters for valid values. • Ensure change rights via SMA Grid Guard code.

071 06 7106 Update file defective The update file is defective. Update failed. The inverter continues feeding into the electricity grid.

• Re-format the SD card. • Re-save the files to the SD card.

071 07 7107 Update file OK 071 08 7108 SD card is read 071 09 7109 No new update SDcard



071 10 7110 No update file found No new update file found on the SD card. Update failed. The inverter continues feeding into the electricity grid. • Copy the update file into the SD card drive :\UPDATE directory.

071 11 7111 Faulty parameter <parameter name>

071 12 7112 Update file copied 071 13 7113 SD card is full or locked.

071 14 7114 Memory card detected (capacity <number> MB, free <number> MB)

071 15 7115 Memory card removed

071 16 7116 Memory card nearly full (capacity <number> MB, free <number> MB)

071 17 7117 Memory card write-protected

071 18 7118 Memory card not detected or not readable

071 20 7120 Memory card full 071 21 7121 No memory card inserted 072 00 72, 7200 Data stor. not poss. 072 03 7203 Total yield logger partially deleted 073 00 73, 7300 Update string protection failed 073 00 73, 7300 Host computer update failed 073 00 73, 7300 RS485I module update failed 073 00 73, 7300 Bluetooth update failed 073 00 73, 7300 Display update failed 073 00 73, 7300 Language table update failed 073 00 73, 7300 Communication update 073 00 73, 7300 Host computer update 073 00 73, 7300 Update string prot. 073 00 73, 7300 RS485I module update 073 00 73, 7300 Speedwire update 073 00 73, 7300 Bluetooth update 073 00 73, 7300 Display update 073 00 73, 7300 Language table update 073 00 73, 7300 Update completed



073 01 7301 Communication update 073 02 7302 Host computer update

073 03 7303 Host computer update failed Internal device fault. The inverter continues feeding into the electricity grid. In very rare cases, the firmware is damaged and the inverter interrupts feed-in. • Contact the SMA Service Line.

073 04 7304 RS485I module update

073 05 7305 RS485I module update failed An internal device fault that does not prevent the inverter from feeding power to the grid.

• Re-try update. • If this error occurs again, contact the SMA Service Line.

073 06 7306 Bluetooth update

073 07 7307 Bluetooth update failed An internal device fault that does not prevent the inverter from feeding power to the grid.


073 08 7308 Display update

073 09 7309 Display update failed An internal device fault that does not prevent the inverter from feeding power to the grid.

• Re-try update. • If this fault occurs again, contact the SMA Service Line (see also fault

7307 < Update BT failed >). 073 10 7310 Language table update

073 11 7311 Language table update failed An internal device fault that does not prevent the inverter from feeding power to the grid.


073 12 7312 Update completed 073 14 7314 Update string protection failed 073 16 7316 Update Speedwire module failed

073 17 7317

The data export to the SD card was temporarily deactivated as at least one update file is on the SD card.

073 18 7318 The data export to the SD card was re-activated.

073 19 7319 The firmware update with version number <number> for device type <type> was sent to the plant.

073 20 7320

The device with serial number <number> was successfully updated to firmware version <number>.

073 21 7321 The device with serial number <number> could not be updated to firmware version <number>.



073 22 7322

The device with serial number <number> and firmware version <number> is no longer considered for the current update process as this appliance update has failed several times.

073 23 7323

Download of the update file with version <number> for device type <type> did not complete successfully.

073 24 7324 Wait for update conditions • Ensure that there is DC supply to the inverter and that it feeds more than 1,000 W into the electricity grid for over one minute.

073 25 7325 Webconnect update 073 26 7326 Webconnect update failed

7327 Signal processor update 7328 Signal processor update failed 7331 Update transport started 7332 Update transport successful 7333 Update transport failed 7334 ZigBee update 7335 ZigBee update failed

7336 Battery management system

update

7337 Battery management system

update failed

074 00 74, 7400 Varistor defective 075 00 75, 7500 Fan fault 076 00 76, 7600 Comm. disturbed 077 00 77, 7700 Interference device 077 00 77, 7700 Self diagnosis 077 02 7702 Relay defect Internal device fault. The inverter disconnects from the electricity grid. • Contact the SMA Service Line.

077 09 7709 90 % of the DC cycles reached 90% of the SMIDCT switch cycles reached. • Replace the motor drive of the switch in the affected SMIDCT as soon as possible.

077 10 7710 100 % der DC cycles reached 100% of the SMIDCT switch cycles reached. • Replace the motor drive of the switch in the affected SMIDCT. 077 11 7711 A DC switch does not close 077 12 7712 EPS switch does not close or open



7713 Relay defect confirmed

7714 Maximum GFDI switch cycles

reached

078 00 78, 7800 Fault overvoltage protector 079 00 79, 7900 Fault rev. current 080 00 80, 8000 Derating occurred

080 01 8001 Derating occurred The power supplied by the inverter has been reduced to below nominal power for more than ten minutes due to excessive temperature.

If this event occurs frequently: • Ensure sufficient ventilation • Check heat dissipation

081 00 81, 8100 Comm. disturbed 082 00 82, 8200 Interference device

082 02 8202 Arcing danger. Reinsert ESS Device disturbance or reverse current in the PV array. Wait until dark before disconnecting the PV array from the inverter in order to prevent the risk of an electric arc occurring when the DC connectors are pulled out.

• Plug the Electronic Solar Switch in firmly right up to the stop. • Disconnect the inverter after dark

082 04 8204 AFCI self-test failed 082 05 8205 AFCI self-test successful 082 06 8206 Electr. arc detected 083 00 83, 8300 Interference device

083 01 8301 Lightning protection dev. input A defect. At least one surge arrester is defective. • Replace surge arrester.

083 02 8302 Lightning protection dev. input B defect. At least one surge arrester is defective. • Replace surge arrester.

085 00 85, 8500 Input C defective 085 00 85, 8500 Self diagnosis 087 05 8705 Invalid specification 088 00 88, 8800 No display

088 01 8801 Display fault (temp. too low)

The display is blank. The inverter continues feeding into the electricity grid. This error can have the following causes:

• The ambient temperature is so low that the display disconnects to protect itself. • The inverter cannot identify the display type. • No display is connected or the connection is defective.

• Wait until the temperature is above -25°C. • Contact the SMA Service Line.



088 02 8802 Display fault (unknown display type)




088 03 8803 Display fault (display not connected)




090 00 90, 9000 Grid guard code invalid 090 00 90, 9000 Grid parameter locked 090 00 90, 9000 Changing grid param. not possible 090 00 90, 9000 Calibration failed 090 00 90, 9000 Grid guard code valid 090 00 90, 9000 Grid parameter unchanged 090 01 9001 Inst. code valid 090 02 9002 Inst. code invalid The SMA Grid Guard code entered (personal installer password) is not valid. Enter a valid SMA Grid Guard code. 090 03 9003 Grid parameter locked The current country data set is locked. • Enter a valid SMA Grid Guard code for changing the country data set. 090 04 9004 Grid parameter unchanged

090 05 9005 Waiting for host computer • DC voltage at the DC input is not sufficient to run the main CPU. • The selected rotary switch setting for the language settings is not programmed.• The parameters to be changed are protected.

• Make sure that there is sufficient DC voltage available (green LED glowing or flashing).

• Check setting of the rotary switches. • Enter the SMA Grid Guard code.

090 09 9009 Emergency switching-off The fast stop function was triggered manually. • Reconnect the fast stop function after correcting the error. 090 09 9009 Quick stop The fast stop function was triggered manually. • Reconnect the fast stop function after correcting the error.

090 10 9010 Remote control disconnection active

090 11 9011 Connect AC and DC

090 13 9013 Quick stop This relates to grid management shutdown. The error is reset via a signal from the network operator or a grid transfer point safety system signal. No corrective measures possible.

091 00 91, 9100 Calibration failed 092 01 9201 Backup mode on

9301 New battery detected



100 00 10000 General fault 100 49 10049 Plant info mail successfully sent

10050

Storage medium detected at USB2; USB1 not assigned, thus no logging

10051 Unsupported data system to <USB

port>

10052 Precharging active

10053 Reactive power operation,

QonDemand active

10054 Reverse current detected

101 00 10100 Parameter <parameter name> set successfully

101 00 10100 Parameter <parameter name> set successfully. <Old value> to <new value>

101 01 10101 Setting of parameter <parameter name> failed

101 01 10101 Setting of parameter <parameter name> failed. <Old value> to <new value>


101 02 10102 Parameter <parameter name> set successfully. <Old value> to <new value>


101 03 10103 Setting of parameter <parameter name> failed. <Old value> to <new value>


101 04 10104 Parameter <parameter name> set successfully. Old value: <name>

101 04 10104 Parameter <parameter name> set successfully. New value: <name>




101 05 10105 Setting of parameter <parameter name> failed. Old value: <name>

101 05 10105 Setting of parameter <parameter name> failed. New value: <name>

101 06 10106 Update successful 101 07 10107 Update failed 101 08 10108 Time adjusted / old time 101 09 10109 Time adjusted / new time 101 10 10110 Time synchronisation failed <fault>

101 11 10111 Update to ver. <number> successful

101 12 10112 Device passwords reset to default settings.

101 13 10113 Network settings of the device reset to default settings.

101 14 10114 Device reset to default settings.

101 15 10115 SMA radio socket has switched to the status Automatic=<status> and mains switch=<status>

102 01 10201 24h Timeout at parameter setting <parameter name>

102 02 10202 Login OK 102 03 10203 Logout

102 04 10204 Auth. error: Level: <level> Device: <MAC address>

102 15 10215 BT conn. established 102 16 10216 BT conn. terminated 102 17 10217 Bluetooth connection interrupted

102 21 10221 New device cannot be administered: Device: <MAC address>

102 22 10222 Parameter <parameter name> was sent

102 23 10223 Interv.time, derived



102 24 10224 Dynamic settings made 102 25 10225 NetID changed

102 26 10226 Password recovery failed: Device: <serial number>

102 35 10235 No data received from PV production meter.

102 36 10236 No data received from feed-in meter.

102 37 10237 No data received from consumption meter.

102 44 10244 Bluetooth connection to radio-controlled socket failed. Load control not possible.

102 45 10245 Conn. establ. 102 46 10246 Disconnected 102 47 10247 Connection to mains collapsed 102 48 10248 <Name of port>: network busy

102 49 10249 <Name of port>: network overloaded

102 50 10250 <Name of port>: faulty data packages <OK/high>

102 51 10251 <Name of port>: communication status goes to <OK/warning/fault>

102 52 10252 <Name of port>: communication disrupted

102 53 10253 <Name of port>: data transfer rate goes to <100/10 MBit>

102 54 10254 <Name of port>: Duplex mode goes to <full/half>

102 55 10255 <Name of port>: Network load OK

102 56 10256 NetID 1 not supported 102 57 10257 Set NetID: <NetID>

102 58 10258 Communication error: Contact to device <device type>, SN: <ser. no.> overdue (last contact: <time>)

10259 Inconsistent communication version



10260 Connection to PV production meter

ok

10261 Connection to feed-in meter ok

10262 Connection to consumption meter

ok

10263 Configuration of network switch

failed

10264 Configuration of network switch

successful

10265 PLC communication disturbed

103 01 10301 Server prob. not available until <date/time> due to maint

103 02 10302 Server not available: <number of C# exception>

103 02 10302 Server not available

103 02 10302 Server not available: <server name>

103 03 10302 Registration failed <error>

103 03 10303 Cluster controller registration failed: <error>

103 04 10304 <Bytes transferred> bytes successfully transmitted in <transfer duration in seconds> sec.

103 06 10306

Data transm. aborted after <bytes transferred> bytes and <transfer duration in seconds> seconds flt. <Sunny Portal>

103 06 10306 Data transmission aborted: <error>

103 07 10307 FTP Push connection test successfully completed.

103 08 10308 An error occurred in the FTP Push conn. test: <error>

103 09 10309 FTP server started. 103 10 10310 FTP server stopped.

103 11 10311 An error occurred when start. the FTP server: <error>



103 12 10312 An error occurred when stop. the FTP server: <error>

103 13 10313 FTP upload completed.

103 14 10314 An error occurred during the FTP upload: <error>

103 15 10315 Sunny Portal detection of WAN IP failed

103 16 10316 Sunny Portal is busy. 103 17 10317 Network error

103 18 10318 The communication key was exchanged.

103 19 10319 Communication to the Sunny Portal was disrupted for <specification of time> hours

103 20 10320 An error occurred in communication to the Sunny Portal: Error Code <code>

103 21 10321 Communication with device currently not possible. Device may be switched off.

103 22 10322 Cluster controller registered 103 23 10323 New devices registered 103 24 10324 Registration of new devices failed 103 25 10325 Heartbeat signal sending failed

103 26 10326

Hermetic protection monitoring triggered (probably because transformer encapsulation is broken)

103 28 10328 Alarm triggered. <Five-digit event no.> at device <SUSy ID>:<ser. no.>

103 29 10329 <User level> logs off from <IP address>

103 30 10330 Login from <IP address> failed

103 31 10331 <IP address> successfully logged off

103 33 10333 Modbus <TCP server/UDP server> started



103 34 10334 Modbus <TCP server/UDP server> terminated

103 35 10335 An error occurred during start up of Modbus <TCP server/UDP server>: port <port number>

10336 File upload successful: <file name> 10337 File upload failed: <file name> 10338 File upload rejected: <file name> 10339 Webconnect activated 10340 Webconnect deactivated 10341 Webconnect fault 10342 Invalid RPC command 10343 Standard gateway not configured 10344 DNS not configured 10345 No answer to DNS query 10346 Unknown SIP proxy 10347 Unknown STUN server 10348 No answer to STUN server request 10349 No answer to SIP options 10350 Registration rejected by SIP registry 10351 Unknown SIP registry 10352 Communication fault

10353 No reply to registration by SIP

registry

104 01 10401 Init. Start: <module> 104 02 10402 Init. End: <module> 104 03 10403 Op. Start: <module> 104 04 10404 Operation End: <module> 104 05 10405 Shutdown Start: <module> 104 06 10406 Shutdown End: <module> 104 07 10407 Int. fault: <fault>

105 05 10505 Active power limit is being transmitted to plant



105 06 10506 Reactive power setpoint is being transmitted to plant

105 07 10507 New active power limit

105 07 10507 Active power limitation: <L1> %/<L2> %/<L3> % (<MAC address of Power Reducer Box>)

105 08 10508 New reactive power specification 105 08 10508 New reactive power specification 105 08 10508 New reactive power specification

105 08 10508 Reactive power spec.: <L1> %/<L2> %/<L3> % (<MAC address of Power Reducer Box>)

105 09 10509 Default active

105 10 10510 cosPhi spec.: <L1> %/<L2> %/<L3> % (<MAC address of Power Reducer Box>)

105 11 10511

Unknown Power Reducer Box attempted to change <active power limitation/reactive power setpoint/power factor setpoint>

10513 NSS quick stop: <stop type>

through <control type> is executed

10514 Plant control command not

transmitted, due to deactivation

10515 Invalid plant control command

10516 Frequency restr. due to timeout in

<control type>

10517 Dynamic power limit started 10518 Dynamic power limit stopped

10519 Power limitation inactive due to

configuration fault

10521 Power has been limited today for

<time in minutes> minutes.

10522 Self com

10523 Power limitation with consideration

of self consumption



10524

Mains infeed counter might be faulty. Act. power limitation deactivated.

10525 Inverter does not respond to power

limitation

106 01 10601 Invalid configuration for PV production meter.

106 02 10602 Invalid configuration for feed-in meter.

106 03 10603 Invalid configuration for consumption meter.

106 05 10605 Modbus configurations file <file name> successfully loaded

106 06 10606 Modbus configurations file <file name> corrupt

10607

Invalid configuration: communication simultaneously via Bluetooth and Speedwire

107 01 10701 Pyranometer Fault

107 02 10702 Calibration of pyranometer required

10703 Interference at wind sensor 271 03 27103 Set parameter 271 04 27104 Parameters set successfully 271 07 27107 Update file OK 271 08 27108 SD card is read 271 09 27109 No new update SDcard

272 01 27201 Search for update completed successfully

272 02 27202 Search for update not compl. successfully: <error>

272 03 27203 Update aborted 272 04 27204 Download of an update started

272 05 27205 Download of an update completed successfully

272 06 27206 Download of an update not completed successfully: <error>



272 07 27207 New update available: Version <number>

272 08 27208

Transfer of the Firmware update Version number <number> for device type <type. The transfer can take some time.

272 09 27209

Error when transferring the Firmware update, Version number <number> for device type <type>. Procedure aborted.

273 01 27301 Communication update 273 02 27302 Host computer update 273 04 27204 RS485I module update 273 06 27306 Bluetooth update 273 08 27308 Display update 273 10 27310 Language table update 273 11 27311 Update transport started 273 12 27312 Update completed 273 13 27313 Update started 273 15 27315 Update string prot. 273 16 27316 Update transport failed 273 17 27317 Speedwire update 273 25 27325 Webconnect update

28205 AFCI self-test successful 290 01 29001 Grid guard code valid 290 04 29004 Grid parameter unchanged 290 16 29016 Standalone operation

SMA Solar Technology AG Contact


4 Contact

If you have technical problems concerning our products, please contact the SMA Service Line. We require the following information in order to provide you with the necessary assistance:

• Software version of your SMA product • Type, serial number and hardware version of your SMA product • Type of communication interface on your SMA product • If you need to send in your SMA product, please remove any of your personal data storage media beforehand

SMA Solar Technology AG Sonnenallee 1 34265 Niestetal www.SMA.de SMA Service Line Inverters: +49 561 9522 1499 Communication: +49 561 9522 2499 SMS with "CALL BACK" to: +49 176 888 222 44 Fax: +49 561 9522 4699 E-mail: [email protected]

Contact SMA Solar Technology AG


The information contained in these documents is property of SMA Solar Technology AG. Any publication, whether in whole or in part, requires prior written approval by SMA Solar Technology AG. Internal reproduction used solely for the purpose of product evaluation or other proper use is allowed and does not require prior approval.

Trademarks All trademarks are recognised, even if not explicitly identified as such. A lack of designation does not mean that a product or symbol is not trademarked. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of these marks by SMA Solar Technology AG is under licence. SMA Solar Technology AG Sonnenallee 1 34265 Niestetal Germany Tel. +49 561 9522-0 Fax +49 561 9522-100 www.SMA.de E-mail: [email protected] © 2012 - 2013 SMA Solar Technology AG. All rights reserved.

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