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1 REPORT ON NLEP TECHNICAL SUPERVISION OF 16 HEALTH FACILITIES OF RAIPUR DISTRICT, CHHATTIGARH STATE OBSERVATION BY SLO’S/DLO’S OF 9 STATES (64 Nos.) IN FOUR BATCHES (29 Nov 2010 – 11 Feb 2011) Coordinated by- Regional Office of Health and Family Welfare and Regional Leprosy Training and Research Institute, Lalpur, Raipur (C.G.)

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Page 1: SLO’S/DLO’S - rltrird.cg.gov.inrltrird.cg.gov.in/pdf/field activites/year 2012-13/SUPERVISORY... · Dr Abhay Das Arunanchal Pradesh, Assam, MP, Maharashtra D Manabasti HSC Dr

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REPORT ON NLEP TECHNICAL SUPERVISION OF

16 HEALTH FACILITIES OF

RAIPUR DISTRICT, CHHATTIGARH STATE

OBSERVATION BY

SLO’S/DLO’S OF 9 STATES (64 Nos.) IN

FOUR BATCHES (29 Nov 2010 – 11 Feb 2011)

Coordinated by- Regional Office of Health and Family Welfare

and Regional Leprosy Training and Research Institute,

Lalpur, Raipur (C.G.)

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1) First Batch Supervisory Visit

a) Accompanied Officer: Dr SV Gitte, Assistant Director,Dr Mukesh Soni, MO

Dr Prasant Sahu, MO, Mr S. Dhruw, Mr I Mashi, PMW

b) Date of Visit: 29

th Dec to 03

rd Jan 2011

c) List of visited health facilities and officer of differ rent state

Sr No Name of Health

Facilities Name of Officers State

A Bhatagaon PHC Dr H Taki, Dr T. Darung,

Dr T C Khirme, Dr SR Jadhav,

Arunanchal Pradesh, Assam, MP,

Maharashtra

B Raipura HSC

Dr K C Shukla, Dr M C Das,

Dr D S Das, , Dr S S Thakur,

Dr G.S Tomar

Arunanchal Pradesh, Assam, MP, Punjab

Maharashtra

C

BoriyakalaPHC

Dr A. Singh, Dr Jagroop Singh,

Dr Murari Lal, Dr Mukul Ray,

Dr Abhay Das

Arunanchal Pradesh, Assam, MP,

Maharashtra

D Manabasti HSC Dr C M Tripati, , Dr MC Vyas,

Dr V K Jain, Dr P B Das

Arunanchal Pradesh, Assam, MP,

Maharashtra

Second Batch Supervisory Visit

a) Date of Visit:: 10th

to 14th

Jan 2011

b) Accompanied Officer: Dr SV Gitte, Assistant Director,

Dr Mukesh Soni, MO, Mr S. Dhruw, Mr I Mashi,PMW

Sr No Name of Health Facilities Name of Officers State

1 Leprosy Home and

Hospital, Raipur

Dr Tarik Talom,Dr Manjit Kaur,Dr O

P Yadhav,Dr N D Deshmukh,

Dr A Haldar

Arunachal Pradesh

Punjab, Uttar-Pradesh

Maharashtra

2 Labnandih PHC Dr P Rakshit,Dr(Mrs) Sangita

Singh,Dr Chandrajit Sanwale,

Dr D B Mote

Arunachal Pradesh

Punjab, M.P.

Maharashtra

3 Mandir Hasaud PHC Dr Gumjom Ete,Dr Gyandra

Sharma,Dr Atul Choudhury,

Dr R.B.Mugade

Arunachal Pradesh

Punjab, M.P., Maharashtra

4 ChandKhuri Dr M Mati,Dr A K Ghose

Dr Kesri Prasad,Dr Ganpati Das,Dr

P.Y Gaikwad, Dr PK Gupta

Arunachal Pradesh

West Bengal

MP, Maharashtra,

Uttar Pradesh

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2) Third Batch Supervisory Visit:

a) Date of Visit:: 17th

to 21th

Jan 2011

b) Accom Officer: Dr SV Gitte, Assistant Director,Dr Mukesh Soni, MO, Mr S.

Dhruw, Mr I Mashi,PMW

Sr No Name of Health Facilities Name of Officers State

A Dharsiwa Block CHC Dr N Ninu Arunachal Pradesh

Dr D Bagra

B Chausada HSC Dr India Modi Arunachal Pradesh

Dr B Bay

C

Birgaon PHC Dr Prinejeet Singh Punjab

Dr Ashwani Gupta

D Urla PHC Dr Arjun Singh Sarang Uttar Pradesh

Dr B Tokue Arunachal Pradesh

3) Forth Batch Supervsiory Visit

a) Date of Visit: 7 th to 11th Feb 2011

b) Accompaning Officer: Dr SV Gitte, Assistant Director,Dr Mukesh Soni, MO,

Dr Prasant Sahu Mr S. Dhruw, Mr I Masih,PMW

Sr No Name of Health Facilities Name of Officers State

A Abhanpur Dr Dhirendra Nath Hazarika

Dr S J Dhawan

Dr Shyamali Rudra

Dr Sankar jyoti deb

Assam

Punjab,

West Bengal

Arunachal Pradesh

B Manikchouri Dr Bijoy Hasda

Dr Suresh Kumar

Dr Hage Tabyo

Dr Jaj prabha Moktan

Assam

Punjab,

West Bengal

Arunachal Pradesh

C

Nayapara Dr Tenjing Doma,

Dr.O. Megha

Dr M Purkayastha

Dr Abdul Awal

Assam

Punjab,

West Bengal

Arunachal Pradesh

D Rajim Dr G.C. Brahma, Dr K.P. Shah

Dr Rana Verma

Assam

Punjab,

West Bengal

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Report of Supervisory Visit of SLO/DLO Training

First Batch (29 November – 3 December 2010)

Health facilities visited – Bhatgaon & Boriyakala PHC, Raipura & Mana basti HSC

Findings of Bhatagaon PHC-

1) DPMR activities are not implemented in the visited health facility and officials

working there are also not aware about DPMR activity. The Nerve function test/VMT

is not done at PHC.

2) New LF - 1 card are filled properly in cases of categorization of treatment; patients

were usually referred from RLTRI for continuation of treatment. MPR were not

submitted regularly and within time. The diagnostic ability of the clinician is low.

3) The Stock of MDT drugs are available as per guidelines and were adequate.

4) No MCR records available.

5) Prednisolone medicine was not found in the stock for the treatment of neuritis and

reaction cases.

6) Health Workers posted there require training in NLEP and DPMR.

7) IEC displayed were inadequate. No Hoarding or wall painting or posters related to

Leprosy observed.

8) Monitoring of NLEP activity need to be improved for which proper planning is

required.

9) Diagnosis classification and stock register were well maintained but cleanliness of

premises was very poor.

10) MDT drugs were indented timely & stored properly. Record maintenance of the

MDT Stock registers was proper. No expiry date MDT found.

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a) Visit to Raipura HSC: Group 2 visited to Raipura HSC they met with ANM posted

their findings were:

1) She is involved in leprosy work and keeps records of leprosy patients.

2) She is referring the suspected cases which were confirmed by MO-I/c.

3) With the help of ASHA she ensures completion of MDT treatment.

4) As per the advice of supervisor she gives counseling and informs patients about

possible side effects of drugs but information was incomplete, she requires re-

orientation training.

5) Leprosy awareness through IEC material was not observed and Inter Personal

Communication (IPD) was also not done. IEC materials were inadequate in HSC.

6) She is neither contacting family of Patient Affected with Leprosy (PAL) nor their

neighbors. She do not examine or provide counseling to the family members of the

PAL and his neighbours.

7) Counseling services are lacking in all aspects.

C) Findings of Boriyakala PHC:

1) MO was not present during our visit despite of our prior intimation. PMW/NMS (NLEP

record keeping staff) was present during the time of visit.

2) DPMR activities are not implemented and officials posted in the health facility are not

aware about DPMR activity. The Nerve function test/VMT was not done at PHC, POD

and self care activity were also not available.

3) New LF 1 cards were not filled properly in cases of categorization of treatment; patients

were usually referred to RLTRI for confirmation of leprosy. MPR were not submitted

regularly and within time. This referral records directly indicate that there is need to

improve the diagnostic ability of the Medical Officer through regular training and for

the benefit of the PAL so that they can avail the treatment at their door step.

4) The Stock of MDT drugs is adequate & available as per guidelines.

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5) No MCR records available.

6) Prednisolone medicine was not available for the treatment of neuritis and reaction cases.

7) Health workers posted in the visited health facility needs training in NLEP and DPMR

activity.

8) IEC displays were inadequate. No Hoarding, wall painting or posters related to Leprosy

observed.

9) Monitoring of NLEP activity needs to be improved with proper planning.

10) MDT drugs were indented timely & stored properly. Record maintenance of the MDT

Stock registers was proper. No expiry date MDT found.

11) Many columns were kept blank by supervisors in checklist so findings were not

appropriate.

D) Visit to Mana basti HSC:

1) ANM posted in the health facility is involved in leprosy work and keep records of leprosy

patients.

2) She is referring the suspected cases which were confirmed by MO-I/c. Sometimes she also

advises patients to go to RLTRI for confirmation.

3) With the help of ASHA she ensures completion of treatment. There are no defaulters or

irregular patients in her register.

4) As per the advice of Health Supervisor, she gives counseling and informs patients about

possible side effects of drugs.

5) She is involved in Leprosy awareness campaign through IEC material, Inter Personal

Communication (IPC) to the community.

6) She is not contacting family of patients and his neighbors.

7) Suspected patient register were not found.

8) Referral slip was available but not used.

9) Contacts were not checked.

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Report of Supervisory Visit of SLO/DLO Training

Second Batch (10 January – 14 January 2011)

Health facilities visited – Leprosy Home & Hospital, Raipur, PHC Labhandi,

Mandir Hasaud PHC, Chandra khuri PHC

Supervisory Visit to Health Facility

b) Findings of leprosy home and hospital (urban leprosy centre) Health

Facilities

1. Addresses on the LF1 cards are not properly mentioned; supervisory team

suggested that address column should be filled carefully, they should also mention

nearest landmark to identify the area easily.

2. The concerned health staffs at the ULC are not able to make correct diagnosis and

classification of leprosy patient. They are not practicing nerve function test

routinely; all the health staff should be provided reorientation training for

improving early diagnosis and treatment.

3. MDT stock is inadequate as per current NLEP guidelines and registers are not

maintained properly.

4. IEC materials displayed at the ULC are not adequate, they should display more

messages related to stigma in leprosy.

5. Prednisolone Tablets are not available for treatment of Lepra reaction and

neuritis, health staff are usually referring such cases to higher centre for further

case management, visited team suggested that capacity building for managing of

such cases should be developed for officials of ULC for better patient compliance.

6. The Physiotherapist is posted at ULC but his knowledge is very limited in

prevention of disability. His services are also under-utilized. The

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physiotherapist should be provided refresher course in leprosy either at Regional

Leprosy Training and Research Institute, Raipur or any other suitable training

center. Facilities for Physiotherapy, RCS and DPMR activity are not available at

the visited ULC, although adequate staffs are available at the centre.

7. All the health staff should be motivated to deliver output, although they are

enthusiastic and determined, but they are not performing their work up to the

mark.

8. As the visited centre is an apex Institute they should set an example and

provide good facility for ulcer care and counseling, team felt that this section

needs improvement.

9. Referral system exists on records only, as revealed by the team.

Visit to PHC Labhandi:

Group 2 visited to Labhandi PHC they met with MO in charge, there findings were:

1. The centre is making diagnosis and classification of leprosy patient and also

performing nerve function test but they are not accurate as per the NLEP

guidelines are concern. The visited team felt that reorientation training is required

for them.

2. MDT stock is not adequate as per NLEP guidelines, Prednisolone tablets are not

available at the centre; they used to refer reaction and neuritis cases to higher

centre for treatment and management.

3. Stock register are not properly maintained and not up-to-date.

4. Primary DPMR register & Record of deformity Grade-II reaction not maintained

properly.

5. IEC materials not at all observed, they should have adequate IEC materials,

especially in hyper endemic state like Chhattisgarh.

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6. Patient diagnosed and classified with Disability Grading at RLTRI, Raipur

were referred back to centre are not registered for further follow-up.

7. Lack of manpower observed in the visited health facility, steps to be taken to fill

the vacant post soon to ensure better health care facility.

8. There should be improvement in self care practice and counseling of patient

affected with leprosy

9. . Suggestions are-

a. Improve DPMR activity.

b. Proper maintenance of all register and filling of format.

c. Timely updation of stock register.

d. To train staff by reorientation training.

e. Improve POD, self care and counseling part.

C) Findings of MANDIR HASAUD PHC:

1. As no pharmacist was available, all the records and MDT drugs are kept by NMA,

he is not fully acquainted with the record-keeping and he explained and informed

us that only 8 case of PBA and 8 case of MBA are under treatment.

2. MO in charge is trained in leprosy and he is having good knowledge of

diagnosis of case, classification of patient, he is also managing reaction and

neuritis cases, however, other staff requires reorientation training.

3. IEC materials displayed are inadequate, awareness activities are not done properly

and regularly.

4. All register such as Master register, Treatment and Referral register and stock

register are maintained but not updated timely.

5. All the reports are timely prepared by NMA but reports are not seems to be

accurate.

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D) Visit to Chandra khuri PHC

The PHC is diagnosing and classifying the cases of leprosy but not in very correct

manner as per the guidelines, so visiting team felt that reorientation training is very much

required for them.

There should be improved and increased POD activity, self care practice and counseling

for patient affected with leprosy.

All register are maintained but not in correct manner, DPMR formats are not filled

correctly by concerned health staff.

Health Centre is handling and managing all type of Lepra reaction and neuritis cases,

prednisolone tablets is also available in their stock.

The reporting system is not proper and visiting team observed lot of under and over

reporting.

Medical Officer-I/c is looking after this PHC, is also attached to CHC.

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Report of Supervisory Visit of SLO/DLO Training

Third Batch (17 January – 21 January 2011)

Health facilities visited – Dharsiwa CHC, Birgaon PHC, Urla PHC, Chaurada PHC

A) Findings of Dharsiwa Health Facilities

1) The team reached the health facility at about 02:35 P.M. NLEP record keeping

staff (PMW/NMS) was not available although prior intimation regarding our visit

was given. The other NLEP staffs went to attend a meeting at some other place.

After requesting to BMO, they were called back.

2) DPMR activities are not implemented and the officials were not well aware about

DPMR activity. The Nerve function test/VMT is not done at block as well as

peripheral health facilities.

3) New LF 1 cards are not filled properly in case of categorization of the leprosy

cases and discrepancy is noted in the sampled forms and it needs to be updated

regularly. Filling up of case cards (LF1) is improper, it is filled up by ANM not

by Medical officers. The two NLEP staff (NMS/NMA) were kept for filling of the

monthly reports only.

4) The MDT Stock is not found as per guidelines. The drug management needs to be

done at each level as per guidelines.

5) MCR records not available.

6) Prednisolone medicine is not available for the treatment of neuritis and reaction

cases since last 2 months.

7) Health workers of all categories need to be provided orientation training in NLEP

and DPMR activity.

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8) IEC displays were inadequate. No Hoarding or wall painting or posters related to

Leprosy observed.

9) The monitoring and supervision of NLEP is lacking and needs to be improved by

proper planning.

10) The disability register should be properly filled in all aspects.

B) Visit to Birgaon PHC:

1) After interaction with the Medical Officer I/C of the PHC, the team comes to

know that, he has not undergone any NLEP training. The team observed that

his knowledge is not up to the mark regarding the diagnosis and treatment of the

Leprosy.

2) Record keeping on the proper format not observed they also do not have format

with them.

3) IEC material was not displayed in any form.

4) They do not have LF2 and LF3 registers, they are keeping the patient record on a

plain register.

5) There seems to be no coordination with district leprosy Society or tertiary leprosy

institute.

6) Neither DPMR activities are observed nor any records related to DPMR &

disability grading register available at visited health facility.

C) Visit to Urla PHC:

1) Medical officer is not trained in leprosy; the other supportive staff was also not

available during the time of the visit.

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2) The staff present did not provide NLEP register (LF2 and LF3) for

supervision.

3) LF 1 forms not filled properly.

4) IEC activities not observed.

5) Everybody shifted their responsibility to other service providers in

integrated health setup.

6) DPMR records are not available.

D) Visit to Chaurada PHC:

1) IEC material not observed at health facilities.

2) MDT is available, but not as per guidelines.

3) LF1 cards observed without registration number.

4) Disability registers not available at Health facilities.

5) Referral cards not available.

6) There is difference in supervisory dose date on the NLEP records.

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Report of Supervisory Visit of SLO/DLO Training

Fourth Batch (7-11 February 2011)

Health facilities visited – Rajim CHC, Manikchauri PHC, Abhanpur CHC,

Nayapara

Findings of Rajim Health Facilities (Checklist attached as ANNEXURE-I)

11) DPMR activities are not implemented and officials posted in the health facility are

not even aware of the DPMR activity. The Nerve function test/VMT is not done

at block as well as peripheral health facilities. The supplied DPMR record from

district is not even opened in the visited health facility and still lying in

bundles.

12) The Stock of MDT drugs are not found as per guidelines specifically child blister

packs. Even stock register were not properly maintained. The team has observed

that timely indent of MDT are not made.

13) MCR chappals not distributed to the patient.

14) The disability register is available but need to refer eligible patient for RCS to

RLTRI, Raipur. Some body in the health facility should take responsibility to

demonstrate self care practice to the Patients Affected with Leprosy.

15) The workers at the health facility require NLEP and DPMR training.

16) IEC materials were not available at health facility. No Hoarding or wall painting

or posters related to Leprosy observed.

17) The monitoring of NLEP activity is weak and needs improvement by proper

planning.

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18) After interaction with Grade II disability patient, team felt that, patient needs

counseling on self care practices and kit, which is totally lacking at the visited

health facility.

19) Improvement in patient counseling is required.

20) Involvement of mitanins in case detection neither observed nor proper incentives

distributed.

21) Prednisolone tablets are available but not properly used.

22) Lack of supervision by DLO/DNT staff observed by the team.

B) Visit to Manikchauri PHC:

1. PHC is running in building of HSC,

2. Most of the post in the visited PHC is lying vacant, which results inadequate

health care facility at PHC, the Medical Officer used to come at PHC only thrice

in a week

3. MDT drugs is available but there is no proper storage facility.

4. Prednisolone tablets are not available, treatment for lepra reaction and neuritis are

not available, they use to refer patients to higher centre for management of these

types of cases.

5. No master register found at PHC.

6. Staffs posted in the health facility are not able to fill DPMR format properly and

correctly.

7. Orientation training for all categories of health staff is necessary to improve early

case detection, treatment and its management.

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8. There should be proper, frequent supervision and monitoring at PHC and

peripheral level to improve health care facility. As per the version of one PHC

staff, BMO visits their health facility once in a month and CMHO used to come

annually for supervision.

C) VISIT TO Abhanpur CHC

Even after prior intimation when the team reached CHC no doctor were found, only few

of the cleaning staff and ward boy were there, after repeated call and long waiting for

about one hour, one medical officer came and tried to transfer his responsibilities to

BMO.

Treatment facility of lepra reaction and neuritis not available at the visited CHC,

prednisolone tablets were also not available.

There is inadequate IEC materials, only 1 or 2 old chart were hanging in the ward

MCR chappal not available for patient.

Team found that some of the MB child blister were broken up from behind and

drugs were exposed to air for long time, it might have happened due to improper

storage and transportation.

All categories of health personnel should be sensitized about DPMR activity.

Team has also heard that one training programme for MPW and ANM was

conducted in CHC.

D) Visit to Nayapara

Inspite of availability of Prednisolone tablets, patients coming with reaction and

neuritis are not treated. They use to refer the cases to the higher centre.

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The visited team felt that the staff of the health facility should be imparted re-

orientation training for proper implementation of the programme.

The knowledge of classification of leprosy and diagnosing ability found

satisfactory.

Inadequate IEC materials displayed.

DPMR activities are not yet started at health facility

Inadequate knowledge about filling of DPMR format and other formats observed.

Monitoring and supervision is totally lacking

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ANNEX-I

Supervisory checklist:

1. Making correct diagnosis & classification Y/N

2. Making NFA Y/N

3. Doing patient counseling Y/N

4. MDT availability adequate Y/N

5. Referral & feedback system appropriate Y/N

6. Management of Reactions Y/N

7. POD & self-care activities Y/N

8. Capacity building of in-house staff Y/N

9. Master register maintained Y/N

10. Timely submission of MPR Y/N

11. Punctually of staff ensured Y/N

12. Stock register maintained Y/N

13. IEC materials displayed properly Y/N

14. Cleanliness of PHC premises Y/N

Supervisory Checklist for Pharmacist

1. Availability of MDT as per Guidelines Y/N

2. Availability of Prednisolone &supportive medicine for

reactions Y/N

3. Drugs stored appropriately Y/N

4. Distribution of MDT as per time before ED Y/N

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5. Timely indenting of MDT on prescribed format Y/N

6. Counseling of patients for regularity of MDT and

normal side effects Y/N

7. Check physical quantity, ED of medicines Y/N

8. MDT stock register maintained Y/N

Supervisory checklist for ANM

1. Is she involved in Leprosy work Y/N

2. If so, does she keep records of leprosy patients Y/N

3. Does she give counseling to the diagnosed patients & informs patients

regarding side-effects of drugs Y/N

4. Is she:

i. Contacting the family of patients & examining them Y/N

ii. Household visits & proper counseling done Y/N

iii. By the help of ASHA, ensures completion of treatment

Y/N

5. Does she give Leprosy awareness through IEC material etc.to the community on

village health day Y/N

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Officers interact with the Urban Leprosy Unit, Raipur, Chhattisgarh state

Officers interact with the Leprosy Patient in Urban area

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Visit to PHC

Officers interact with the Health staff at PHC

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Officers interact with the Health staff at PHC

NLEP record verification

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Interaction with medical Officer of PHC

MDT verification by supervisors

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MINISTRY OF HEALTH AND FAMILY WELFARE

REGIONAL DIRECTORATE OF HEALTH AND FAMILY WELFARE,

CHHATTISGARH

(REGIONAL LEPROSY TRAINING AND RESEARCH INSTITUTE),

LALPUR, POST BOX NO. 112, RAIPUR-492 001 (C.G.)

Ref. No. RLTRI/NLEP/2011/ Dated 10.03.2011

The Deputy Director General (Leprosy),

Directorate General of Health Services,

Central Leprosy Division,

Nirman Bhavan,

New Delhi-110011

Sub: - Report on NLEP Technical Supervision of 16 Health Facilities of Raipur District,

Chhattigarh State.

Sir,

Please find enclosed herewith a brief Report on NLEP technical supervision of 16 Health

Facilities of Raipur district conducted during the four batches of Training Program of State

Leprosy Officers/District Leprosy Officers at this Institute. The first batch of the training

program was conducted during the period from 29 November – 3 December 2010, second from

10-14 January 2011, third batch from 17-21 January 2011 and fourth batch conducted during

the period from 7-11 February 2011.

As a part of our training program we took the trainees to the different health facilities in

the district for supervisory visit. A check list was provided to them to visit the health facilities

and prepare the report.

Based on the observation of the 64 Nos. of trainees participated in the above mentioned

training program from 9 states (Assam, Arunachal Pradesh, Sikkim, Jharkhand West-Bengal,

Uttar Pradesh, Madhya Pradesh, Maharashtra & Punjab) the enclosed report is prepared.

You are therefore requested to kindly go through the report and take necessary action.

Yours faithfully,

[DR. HARISH RATHOD]

DIRECTOR

Copy for information & necessary action to-

The Deputy Director General (RD Cell), Directorate General of Health Services, Nirman

Bhavan, New Delhi-110011.

The Director of Health Services, Chhattisgarh, Behind Secretariat, Raipur (C.G.).

The State Leprosy Officer, O/o Directorate of Health Services, Behind D.K.S. Bhavan,

Secretariat, Raipur (C.G.).

[DR. HARISH RATHOD]

DIRECTOR

TEL. NO. 0771-2412792, 2411427 FAX NO. 2412093, GRAM-RELETIN, [email protected]