Slides Class11.Motivation

8/14/2019 Slides Class11.Motivation

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MOTIVATION


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STEPS TO MOTIVATING THE

PROBLEM PEOPLE(Nicholson)

1. Create a Rich Picture Seek first to understand/Listen

What drives the person? What are his/herneeds?

How do they see the world?

What are his/her passions? What stifles

them? Self-awarenessWhat is your role? How

do you contribute to the problem?

Analyze the context


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STEPS TO MOTIVATING THE


2. Reframe Your Goals Stop projecting your scripts onto person

Open up possibilities, think win-win Know what you need, set boundaries

3. Stage the Encounter Use Emotional Intelligence, be aware of and

regulate your emotions. Show empathy.

Go to a neutral location

Affirmative Assertion/Feedback

Leverage QuestioningSeek win-win


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HAZARDS IN HANDLING


The Mulberry Bush Chase Same fruitless conversations over and over

The Huckster Hazard Tell and sell, convince person of your position

The Ignorance-Is-Bliss Syndrome Clueless about what really makes person tick

The Self-Centeredness Trap Do you only see the situation from your point

of view?


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HAZARDS IN HANDLINGPROBLEM PEOPLE (Nicholson)

The Hanging Judge Tendency Taking the moral high ground. You sit in

judgment. You are right, he or she is wrong. The Monochrome Vision

Selective perception. Are you seeing only the

negative? The Denial Danger

Low self-awareness. Not acknowledging/understanding how you are perceived.


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THE TEAMMATE FROM HELL (A)

What motivates John? Social Needs

In fraternity. Talks about social life. John is working and already has a job opportunity.

He is not motivated by his class work.

Might have dropped out if not for friends. Only discussed partying. When saw good time people having, he tried to

work way into group.

Semi-formal was highest priority.


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How are the team members contributingto John's motivation problem?

John has social needs. Team members donot recognize and meet them.

Team members project their scripts aboutmotivation onto John.

Make assumption about what coming latemeans. This sets up a self-fulfilling prophecy.


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Using the "How to Motivate Your ProblemPeople" article, assess the methods the team

used to motivate John. Which, if any of the"Seven Hazards" do they fall into?

Mulberry Bush (going round and round fruitlessly)

Call John and tell him to do his part.

Beg him to attend meetings. Confront him and ask to make more consistent contributions. Member blew up and told him he was disrespectful. Things work for a little while but problem returns. He was laid back and would always say he was busy.

Came to meetings but didn't contribute.


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Huckster Hazard (tell and sell) Try to motivate John by focusing on grade.

Ignorance is Bliss (dont care what makeshim tick) There is no real attempt to get to know this

person.

Judgments were made from day one.

Self-Centeredness Trap There does not seem to be an attempt to

understand the situation through Johns eyes.


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The Hanging Judge students who come to class a couple of days

after it begins are the slackers I found out John is a member of a fraternity

and he did nothing but talk about his sociallife.

He just did not understand the differencebetween social hour and work life.

What are his priorities, school or partying?


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Given what you know about things likeperception, emotional intelligence, groupeffectiveness, self-fulfilling prophecy, etc.

explain the dynamics in John's group. Given what you know about setting your group

up for success, evaluate how well the groupset itself up to handle the problem with John.

What suggestions would you make to thegroup both in setting itself up for success andin addressing John's motivation?


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THE TEAMMATE FROM HELL (B)

Mike seems to be causing somewhat of a problem forother group members. Using the theories ofmotivation, what do you think motivates Mike? How doyou think Mike perceives his behavior?

Using the theories of motivation, why do you thinkMike's behavior might be demotivating to other teammembers?

If you were a member of Mike's team, what would youdo to effectively address the issue?

Assume John from Case A and Mike from Case B are inthe same group? How would you explain the groupdynamics? Use the concepts, readings, and theorieswe have studied to this point in the course.


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Write in Your Insight Journal:

If you havent already done so, use yourjournal to think about how you have tried

to motivate a group member or otherperson in your life.

Have you fallen into any of the traps

Nicholson identifies? What might you have done differently?

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Slides Class11.Motivation