Sl Leadership

7/28/2019 Sl Leadership

1/22

Leadership


2/22

TEAMSTEPPS 05.2Mod 3 06.1 Page 2

Leadership

2

Objectives

Describe different types of team leaders

Describe roles and responsibilities of an effectiveteam leader

Describe the leaders role in resource management

Describe the delegation process

Describe strategies for team leaders to includebriefs, huddles, and debriefs

Describe how effective team leaders facilitateconflict resolution

Identify the barriers, tools, strategies, andoutcomes of leadership


3/22


Leadership

3


4/22


Leadership

4

Team Leader

Two types of leaders:

Designated The person assigned to lead

and organize a designated core team,establish clear goals, and facilitate opencommunication and teamwork among teammembers

Situational Any team member who hasthe skills to manage the situation-at-hand


5/22


Leadership

5

Organize the team

Articulate clear goals

Make decisions through collective input ofmembers

Empower members to speak up andchallenge, when appropriate

Actively promote and facilitate good teamwork

Skillful at conflict resolution

Effective Team Leaders


6/22


Leadership

6

Resource Management is

A strategy for achieving workload balancewithin and across teams in a unit

Refers to people, knowledge or information,materials and time that can be drawn upon toaccomplish a task

Goal is to prevent work overload situations thatcompromise situation awareness and increasethe risk of error


7/22TEAMSTEPPS 05.2

Mod 3 06.1 Page 7

Leadership

7

Core Team Leader

Information

Patient &

Family Plan of care

Facilities

Time

Equipment

Information

Administrative

Facilities

Time

Equipment

Patient flow

Otherdepartments

Coordinating Team Leader

FOCUS

Team & Your Unit

FOCUS

Support Units

Resource Management

HUMANCAPITAL


8/22TEAMSTEPPS 05.2Mod 3 06.1 Page 8

Leadership

8

Method of re-distributingtasks or assignments

Process includes 4 steps:

Decide what to delegate

Decide to whom todelegate

Communicate clearexpectations

Request feedback

Delegation



Leadership

9

Effective leaders cultivate desired teambehaviors and skills through:

Open sharing of information

Role modeling and effectively cueing teammembers to employ prescribed teamworkbehaviors and skills

Constructive and timely feedback

Facilitation of briefs, huddles, debriefs, andconflict resolution

Promoting & Modeling Teamwork



Leadership

10

INSTRUCTIONS:

1. Begin by selecting a leader and scribefor your group.

2. The group will have ten minutes toaddress the questions, record youranswers, and report backto the group at large.

Exercise: Leadership



Leadership

11

Team Events

Briefs planning

Huddles problem solving

Debriefs process improvement

Leaders are respo ns ible to assemble the team

and faci l i tate team events

But remember

Anyone can request a br ief, huddle, or debr ief



Leadership

12

Briefs

Planning

Form the team

Designate team roles andresponsibilities

Establish climate andgoals

Engage team in short and

long-term planning
http://www.ahrq.gov/video/teamsteppstools/ts_BriefLandD/brief2b.html



Leadership

13

Planning Essentials for Teams

Leader usually initiates the planning process

Team members are included in the planning

process

Team members have a commonunderstanding of the problem and their roles



Leadership

14

TOPIC

Who is on core team?

All members understandand agree upon goals?

Roles and responsibilitiesunderstood?

Plan of care?

Staff availability?

Workload?

Available resources?

Briefing Checklist



Leadership

15

HuddleProblem solving

Hold ad hoc, touch-basemeetings to regainsituation awareness

Discuss critical issuesand emerging events

Anticipate outcomesand likely contingencies

Assign resources

Express concerns
http://www.ahrq.gov/video/teamsteppstools/ts_Huddle_ER/huddleER-400-300.html



Leadership

16

Debrief

Process Improvement

Brief, informal information exchange andfeedback sessions

Occur after an event or shift

Designed to improve teamwork skills

Designed to improve outcomes

An accurate reconstruction of key events Analysis of why the event occurred

What should be done differently next time



Leadership

17

TOPIC

Communication clear?

Roles and responsibilitiesunderstood?

Situation awarenessmaintained?

Workload distribution?

Did we ask for or offerassistance?

Were errors made oravoided?

What went well, whatshould change, whatcan improve?

Debrief Checklist


18/22TEAMSTEPPS 05.2

Mod 3 06.1 Page 18

Leadership

18

Debrief
http://www.ahrq.gov/video/teamsteppstools/ts_debrief_LandD/debrief_LandD.html



Mod 3 06.1 Page 19

Leadership

19

Facilitating Conflict Resolution

Effective leaders facilitate conflictresolution techniques through invoking:

Two-Challenge rule DESC script

Effective leaders also assist by:

Helping team members master conflict

resolution techniques

Serving as a mediator



Mod 3 06.1 Page 20

Leadership

20

Team Formation Video
http://www.ahrq.gov/video/teamsteppstools/ts_vig004b/vig004b.html



Mod 3 06.1 Page 21

Leadership

21

Leadership

OUTCOMES

Shared Mental

Model

Adaptability

Team Orientation

Mutual Trust

BARRIERS

HierarchicalCulture

Lack of Resourcesor Information

Ineffective

Communication

Conflict

TOOLS andSTRATEGIES

Brief

Huddle

Debrief


22/22

Mod 3 06 1 Page 22

Leadership

Teamwork Actions

Empower team members to speak freelyand ask questions

Utilize resources efficiently to maximize

team performance

Balance workload within the team

Delegate tasks or assignments, as appropriate

Conduct briefs, huddles, and debriefs Utilize conflict resolution techniques

(i.e., Two-Challenge rule and DESC script)

Documents

Sl Leadership