Skywalk Improvements Study Des Moines City Council Workshop
August 23, 2010 Slide 2 1.Process 2.Condition Assessments Report
& Areas Needing Attention 3.Signage & Wayfinding
Recommendations & Implementation Scenarios 4.Vertical
Connections Recommendations & Priorities 5.Public Involvement
6.Next Steps Agenda Slide 3 Design Consultants RDG - Main
Consultant Overall Study Overall Study Condition Assessment
Condition Assessment HVAC Assessment HVAC Assessment PUSH Branding
Signs and Wayfinding AVI Systems Interactive Kiosks AVI Systems
Interactive Kiosks Calvin Lewis, Architect Vertical Access
Shuck-Britson Structural Assessment CALVIN LEWIS Slide 4 Past 6
Months Outstanding Technical Committee Participation Well Managed
Expectation Great User Feedback Creative Thinking Process Slide 5
Assessment Categories 1.Structural 42 City Owned Bridges and
Structures 2.Mechanical 42 City Owned Bridges and Structures
3.Interiors Approximately 3.5 Miles of Entire System Condition
Assessment Slide 6 Final Report & Conclusions 3 Volume - 520
Page Electronic Assessment Document Individual Assessments by
Category and Skywalk Segment Criteria Driven Rating of All Segments
Electronic Linked Document for Ease of Use/Navigation Summary Map
of Areas Needing Attention Condition Assessment Slide 7 Areas
Needing Attention Structural (Rated 5 and Below on scale of 1 9)
Mechanical (Rated 2 and Below on scale of 1 5) Interior (Rated 2
and Below on scale of 1 5) Slide 8 Signage & Wayfinding Slide 9
Types of Signs - Why They are Necessary Overhead - Navigation
through system - Names your current location - Provides orientation
within system Maps/Directories - View of entire system - Displays
current location in the system - Shows access points - Amenities -
Building/tenant index Vertical Access - Clear access point to/from
street level and skywalk - Visible/recognizable from a distance -
Consistent throughout system Street Crossing - Represents current
street/bridge crossing - Provides orientation within system
Directional - Used In areas where a standard vertical access sign
is visible Informational - For use with all secondary,
non-wayfinding signs - No Smoking - "Doors to remain unlocked..." -
Restrooms Advertising Slide 10 Overhead Signs - Direction to
buildings - Current building name - Distance to each building
(matching the existing street level pedestrian system) - Icons
corresponding to amenities (need to check the feasibility of
alterations if icons need changed) - Position/Direction Code -
Shows heading direction (eg East) - Emergency responder locator
(eg. 6E) Slide 11 Vertical Access Signs - "Circle S" to symbolize
the skywalk system throughout - Street Level Hours of accessibility
Position code which relates to code on overhead signs - Skywalk
Level Hours of accessibility Names of street accessed by exit Slide
12 Street Crossing Signs - Help provide orientation - Similar in
design to street level pedestrian signage - Positioned at the
center of each bridge/street crossing Directional Access Signs -
Same red color as the vertical access signage - Directs to skywalk
accessible areas not immediately located on skywalk Informational
Signs - Incorporate skywalk wayfinding brand into other signage -
Relates information to the system - Consistency Slide 13 Directory
Kiosk -"Circle S" Symbol -Incorporate arch detail of bridges and
street level signs -Skyline art to reflect design of street level
signs -East Village/Capitol removed - Bridges replaced by
illuminated red strip representing skywalk Slide 14 Interactive
Directory Building Index - Categorical sorting (food, retail,
entertainment, lodging) - Walking routes with mileage - Touch a
name to highlight on map Detail View - Street Level Access,
Escalator, Elevator, Public Phones, Bus Stops - May also show
category icons (food, retail, etc). Emergency Screen -
Automatically displays detail view with emergency exits - Emergency
information and instructions Other - Upcoming Event/Advertising
space - News Feed - Current time and temp Slide 15 Signage and
Wayfinding Slide 16 Partnership Opportunity Des Moines Register has
proposed they could provide, manage and update all content needed
for the kiosk, website and mobile applications. Having a consistent
and constantly refreshed source of content will provide users on
all platforms a more unified and richer experience. Des Moines
Register brand would bring consistency and enhance the content.
Signage and Wayfinding Slide 17 Content and Data - Business and
restaurant listings - Events - News (headlines, stories, restaurant
reviews, photos and video) - Weather Interactive Experiences -
Daily news coverage - Special events (State tournaments, RAGBRAI) -
Sustainable non-news and public service products Opportunities for
Generating Revenue - Large sales force with deep community
connections - More local volume and better targeted advertisements
Partnership Opportunity Slide 18 Implementation Scenarios 1.Initial
Investment Hard and Soft Options & Costs 2.Ongoing Investments
Maintenance and Operations Costs Signage and Wayfinding Slide 19
All Scenarios: New Overheads/Vertical Access/Street Signage
Scenario #1 Replace Graphics in Existing Directories Scenario #2
New Kiosk Directory Body with Static Graphics Scenario #3 New Kiosk
Directory Body Static Graphics & Touchscreens Scenario #4 New
Kiosk Directory All Touchscreens Implementation Scenarios Slide 20
Slide 21 Slide 22 Vertical Access Connections Slide 23 Slide 24
Existing Type 1 Access Existing Type 1 Access Slide 25 High Upgrade
Potential Access High Upgrade Potential Access Criteria: Equal
Distribution Equal Distribution Ease of Upgrade Ease of Upgrade
Supplementary Issues: Supplementary Issues: Other Improvements
Needed Other Improvements Needed High Pedestrian Traffic High
Pedestrian Traffic Slide 26 Prototypes and Priorities Locations to
Consider Prioritizing for Upgrade Slide 27 Slide 28 Slide 29 Slide
30 Methods of Identity Slide 31 Slide 32 Prototypes and Priorities
Locations to Consider Prioritizing for Celebratory Development
Slide 33 Celebratory Examples Slide 34 Slide 35 Public Involvement
Slide 36 Preliminary Survey Results Online Survey during March 2010
Over 2,800 responses Over 2,800 responses 65% - Marked access
to/from street 45% - Updated features (lighting, carpet, etc.) 45%
- Better maps (directories) 45% - Better signage Very useful input
Very useful input Used to guide study process and recommendations
Used to guide study process and recommendations Slide 37 Mock Up
Survey Results Set up in Skywalk May 11 Set up in Skywalk May 11
Electronic Directory, Overhead Sign, Vertical Access SignElectronic
Directory, Overhead Sign, Vertical Access Sign Over 100 survey
responsesOver 100 survey responses Very Good InputVery Good Input
Slide 38 Next Steps Slide 39 Prioritize study findings and project
scope Condition Improvements Signage Enhanced Vertical Access
Determine budget and how to fund (public/private?) Partnership /
advertising revenue opportunities Safety, health, transportation,
business benefits Select consultant to prepare detailed plans &
specs Select Content Provider Register, other? Next Steps Slide 40
Questions?
