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The Eighth Annual
Six States, One Conference, Hundreds of Attendees
April 25 – 27, 2018Cliff House, Cape Neddick, Maine
GOLD SPONSOR SILVER SPONSOR
CONFERENCE PROGRAM & EXHIBIT HALL GUIDE
BRONZE SPONSOR
PAGE 2 | 2018 New England Home Care Conference & Trade Show
SPECIAL THANKS TO OUR CONFERENCE SPONSORS
GOLD SPONSOR
SILVER SPONSOR
BRONZE SPONSOR
KEYNOTE SPONSOR
RECEPTION SPONSORS
BREAKOUT ROOM SPONSORS
WELCOME!HOTEL INFORMATIONCliff House - Maine591 Shore Road Cape Neddick, ME 03902Toll free: (855) 210-6901Guest Services: (207) 361-1000Email: [email protected]
CONFERENCE INFORMATIONFind conference staff at the Registration table in the lobby of the hotel’s main entrance and also a staffed Information table in the upper level, between the Atlantic Ballroom and the Oceanview Terrace. You may also send an e-mail to [email protected].
NEHCC WEBSITEFind updated conference information and links to social media at www.NEHCC.com
HANDOUTSIn an effort to be “green,” all handout materials, where they are provided by speakers, are available to download at www.nehcc.com/handouts
CONTINUING EDUCATIONEvery participant will be provided a certificate of attendance for breakouts and keynote addresses. Certain educational sessions will also qualify for nursing CEUs as outlined by the member states’ Boards of Nursing. Those sessions meeting CEU criteria are designated in RED in the Day at a Glance grids on pages 3, 4 & 5 of this Program Guide. All attendance and CEU certificates will be provided electronically after the online conference survey is completed.
SAVE THE DATE for 2019The New England Home Care & Hospice Conference and Trade Show will make its way down the coast to the beautiful Sea Crest Beach Hotel in historic Falmouth, Massachusetts from June 4-6, 2019. We are looking forward to it already!
LUNCH SPONSOR
www.nehcc.com | PAGE 3
CHARGING LOUNGE SPONSOR
SPECIAL THANKS TO OUR CONFERENCE SPONSORS
LANYARD SPONSOR
FRIEND SPONSORS
EXHIBITOR Schedule:Thursday, April 2611:00 am Exhibits Open2:30 pm Break with Exhibitors4:15 pm Battle of the Innovators5:00 pm Reception with Exhibitors
Friday, April 277:30 am Exhibits Open 9:30 am Morning break and raffles with exhibitors11:15 am Final Break with Exhibitors
1:00 pm – 5:00 pm
2:00 pm – 5:00 pm
5:00 pm - 6:30 pm
DAY-AT-A-GLANCEPRE-CONFERENCE INTENSIVES: WEDNESDAY, APRIL 25th
Electronic Visit Verification – A Tool to Drive Productivity and Efficiency in Home Health and Home Care 1 CEUStacey Smith, Principal, Liberty Partners GroupCAPE NEDDICK BALLROOM SALON B
Registration: MAIN ENTRANCE, HOTEL LOBBY
CONCURRENT PRE-CONFERENCE INTENSIVES
Asked and Answered: What Does It Take to Develop a Successful Wound Care Program in the Home 3 CEURochelle Allen, Byram Healthcare; Carol Jones, VNA Care; Jennifer Gullison, Cornerstone VNA CAPE NEDDICK BALLROOM SALON C
Welcome Reception Sponsored by Byram HealthcareCAPE NEDDICK BALLROOM SALON A
Cliff House lobby
FRIDAY MORNING Wake Up Walk:With a location like this, you might be looking to get outside and explore the grounds a bit. On Friday morning at 6:30 am meet others in the lobby of the hotel’s Main Entrance to see where America’s day begins. Grab a set of binoculars, your running shoes or a yoga mat. This is an informal, unguided way to start the day. Namaste.
PAGE 4 | 2018 New England Home Care Conference & Trade Show
7:30 am – 5:00 pm 7:30 am – 9:00 am
9:00 am – 10:00 am
10:00 am – 11:00 am
11:00 am – 11:30 am
11:30 pm – 12:30 pm
12:30 pm – 1:30 pm
1:30 pm – 2:30 pm
2:30 pm – 3:15 pm
3:15 pm – 4:15 pm
4:15 pm – 5:00 pm
5:00 pm – 6:30 pm
CONCURRENT BREAKOUT SESSIONS 1 CEU PER SESSION
BALD HEADPediatric and Adult Palliative Home Care: Lessons Learned in Program Development, Greg Burns and Robert Abel, MaineHealth Care at Home
Lunch and Keynote: You Can If You Try, Pat Gallant-Charette, Sponsored by Mutual of America ATLANTIC BALLROOM
CONCURRENT BREAKOUT SESSIONS 1 CEU PER SESSION (Except where noted)
SALON AHome Health and Hospice Audits and Investigations: Perspectives from a Federal Agent and a Former Health Care Fraud Prosecutor, David Schumacher, Hooper, Lundy & Bookman, P.C.; Jeanette Hernandez, HHS, Office of Inspector General, Office of Investigations
SALON B Performance Improvement and the Millennial Workforce, Donna Floyd and Robert Floyd, The Crag Business Group
SALON COne Patient in a Sea of Numbers, Stacey Ashworth, Select Data
ATLANTICCEO SESSION: Why Staff Leave and How to Keep Them, Eric Scharber, Exact Recruiting, a Simione Talent Solution
SALON B Realize a 50% Efficiency Gain with a Strategic Intake and Referral Management Process, Craig Mandeville, Forcura and Samantha Howells, Blacktree Healthcare Consulting
SALON A Surveyors are Coming! Will Your Agency Be Ready? Cheryl Pacella, CAP Consulting
SALON C How to Prove the Value of Modern Telehealth and Use it to Grow Your Patient Census, Rich Curry and Jarrett Bauer, Health Recovery Solutions
PERKINS COVE Improve Employee Engagement: Target Your Agency’s High Performers, Thomas Bathrick, Home Healthcare, Hospice and Community Services
BALD HEADClinical Ethics and Compliance in an Age of Patient Choice and Aid-in Dying, Kathleen Hessler, Simione Healthcare Consultants
Registration, MAIN ENTRANCE, HOTEL LOBBYBreakfast, ATLANTIC BALLROOM
Opening Keynote: Post-Acute Care Collaboratives - How To Get a Seat at the Table, Melanie Stover, Home Care Sales 1 CEUATLANTIC BALLROOM
CONCURRENT BREAKOUT SESSIONS 1 CEU PER SESSION
DAY-AT-A-GLANCEOPENING DAY: THURSDAY, APRIL 26th
Break with Exhibitors, OCEANVIEW TERRACE & EXHIBITOR ANNEX
Keynote: Self-Care for the Caregiver - Enhance Health, Improve Productivity and Beat Burnout, Kathy Gruver, PhD 1 CEUATLANTIC BALLROOMBattle of the Innovators, ATLANTIC BALLROOMReception with Exhibitors, Co-Sponsored by Byram Healthcare and Smith & Nephew OCEANVIEW TERRACE & EXHIBITOR ANNEX
PERKINS COVE Optimize Your Business & Technology Processes for CoP Success, Craig Mandeville, Forcura and Diane Link, Blacktree Healthcare Consulting
Exhibits Open, OCEANVIEW TERRACE & EXHIBITOR ANNEX
ATLANTICCEO SESSION: Executive Dashboard for HHs 2018 and Forward, Barbara McCann, Community Health Accreditation Partner
BALD HEAD Invitation for Collaboration: How the Age Friendly Communities Movement Builds Partnerships, James Fuccione, Healthy Aging Collaborative; Clare Healy-Foley, Community Nurse & Hospice Care NO CEU
PERKINS COVE Failing to Plan for a Home Health Review is Planning to Fail: Plan Now! Joe Osentoski, Quality in Real Time
SALON CHHGM is Alive and Kicking – How Can You Prepare for What’s Next?Chris Attaya, SHP and Sue Payne, Corridor
SALON B Best Practices to Attract Clients & Recruit and Retain Employees, Jenny Smith, Acuity Public Relations
SALON AEmergency Preparedness Table Top, Barbara B. Citarella, RBC Limited
ATLANTICCEO SESSION: Population Health- Your Key to Success, Susan Adams, Masonicare
www.nehcc.com | PAGE 5
6:30 am – 7:30 am
7:00 am – 12:00 pm
7:30 am – 8:30 am
8:30 am – 9:30 am
9:30 am – 10:00 am
10:00 am – 11:15 am
11:15 am – 12:00 pm
12:00 pm – 1:00 pm
1:00 pm – 2:30 pm Lunch & Closing Keynote: Our Data, Their Stories - Transforming the Delivery of Healthcare, Laura Adams, Rhode Island Quality Institute 1 CEU Sponsored by RBC Limited ATLANTIC BALLROOM
DAY-AT-A-GLANCECLOSING DAY: FRIDAY, APRIL 27th
BALD HEAD Stop Sepsis At Home, Al Cardillo, Home Care Association of New York State
SALON B Employment Laws and How to Apply Them to Your Business, Robert Brooks, Verrill Dana
PERKINS COVE Optimizing Operations Through Data Collection and Dissemination, Raymond Belles, BKD, LLC
SALON C Leadership Development: Grow Your Own Leaders From Within Your Organization, Elizabeth Dupont, Franklin County Home Health Agency
SALON A Emergency Preparedness Table Top, Barbara Citarella, RBC Limited
EXHIBIT HOURS Thursday, April 2611:00 am Exhibits Open2:30 pm Break with Exhibitors5:00 pm Reception with Exhibitors
Friday, April 277:30 am Exhibits Open9:30 am Morning Break with Exhibitors11:15 am Final Break with Exhibitors
Make the most of your time in this beautiful location! Visit our exhibitors in the Upper and Lower Exhibitor Annexes as well as in the Oceanview Terrace.
Morning Wake Up Walk, MAIN ENTRANCE HOTEL LOBBY
Registration, MAIN ENTRANCE HOTEL LOBBY
Exhibits Open, OCEANVIEW TERRACE & EXHIBITOR ANNEX and Breakfast, ATLANTIC BALLROOM
Keynote: The Workforce Crisis That is Inevitable - Employee Engagement Best Practices to Put into Place Right Now, Gina Mazza, Fazzi Associates 1 CEUATLANTIC BALLROOM
Morning Break and Raffles with Exhibitors, OCEANVIEW TERRACE & EXHIBITOR ANNEX
CONCURRENT BREAKOUT SESSIONS 1.25 CEU PER SESSION
CONCURRENT BREAKOUT SESSIONS 1 CEU PER SESSION
SALON B 3 Key Areas: Measure These Metrics to Comply with New CoPs, Cheryl Reid-Haughian, CellTrak
SALON C Refocusing On The Patient Experience, Andrea LeBlanc, Healthwyse/Casamba
BALD HEAD Embracing Our PT and OT Scope of Practice in Home Care, Judith Walsh and Nancy Ryan, VNA Care
PERKINS COVE Cracking the Code: A New Approach to Difficult Behavior That Engages Caregivers in Problem Solving, Jennifer Pilcher Warren, Overlook CARE Management and Private Care
SALON A CFO PANEL, Moderator,Bill J. Simione, Simione Healthcare Consultants
Final Break with Exhibitors, OCEANVIEW TERRACE & EXHIBITOR ANNEX
BATTLE OF THE INNOVATORS!Thursday, April 264:15 pm to 5:00 pm
The pitch competition continues in 2018 with the Battle of the Innovators! Contestants will present business solutions to various industry challenges, and try to gain the favor of the audience who will use their smartphones to select winners. Many will enter, only one will win!
PAGE 6 | 2018 New England Home Care Conference & Trade Show
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www.nehcc.com | PAGE 7
2017 Sponsors & ExhibitorsSponsors are highlighted in Red
3Mwww.3m.com Accelerated Care Pluswww.acplus.com Accreditation Commission for Health Care ( ACHC )www.achc.org
Ace Healthy Productswww.acehealthyproducts.com Amrampwww.amramp.com Ansaphone Service, Inc.www.ansaphone.com Axxesswww.axxess.com
BDKwww.bkd.com
Be Safer At Home, A Connect America Companywww.besaferathome.com
BewellConnectwww.bewell-connect.us
BlackTree Healthcare Consultingwww.blacktreehealthcareconsulting.com
Brightreewww.brightree.com
Byram Healthcarewww.byramhealthcare.com CareCentrixwww.carecentrix.com
CareVoyant, Inc.www.carevoyant.com Casamba, LLCwww.casamba.net CBU Benefitswww.cbuteam.com
CellTrakwww.celltrak.com
Certified Homecare Consultingwww.certifiedhomecareconsulting.com
Change Healthcarewww.changehealthcare.com
Community Health Accreditation Partner (CHAP)www.chapinc.org
CoreMedical Groupwww.coremedicalgroup.com
Corridorwww.corridorgroup.com Crawford Healthcare crawfordhealthcare.us
Crocker Communicationswww.crocker.com CTCompwww.ctcomp.com Drylock Technologies, Ltdwww.drylocktechnologies.com Elsevierwww.elsevier.comabout/this-is-elsevier
Enclara Pharmaciawww.enclarapharmacia.com
Enos Oxygen and Medical Supplywww.enoshomemedical.com
Excel Health Groupwww.excelhealthgroup.com
Fazzi Associates, Incwww.fazzi.com
Fujitsu America, Inc.www.fujitsu.com/us HD Merrimackwww.hdmerrimack.com HEALTHCAREfirst, INCwww.healthcarefirst.com
Healthcentric Advisorswww.healthcentricadvisors.org
Home Health Goldwww.homehealthgold.com Home Healthcare Solutions, Inc. a Cardinal Health Companywww.hh-solutions.com Homecare Homebasewww.hchb.com
IT Resourceswww.it-resources.com KanTimewww.kantime.com
Kinnser Software, Inc.www.kinnser.com
MaineHealth Care at Homewww.mainehealth.org/mainehealth-care-at-home
MandukaMedUSAwww.manukamed.com Marsh & McLennan Agencywww.marshmclennanagency.com
MassPaywww.masspaysolutions.com McBeewww.mcbeeassociates.com
McKesson Medical-Surgical Extended Carewww.mckesson.com
MEDCURE, Inc.www.medcure.org
Medline Industrieswww.medline.com
MedTalk Training and Interpreter Serviceswww.medtalktraining.com
MobileHealthwww.mobilehealth.net
PAGE 8 | 2018 New England Home Care Conference & Trade Show
Murphy, Hesse, Toomey & Lehane, LLPwww.mhtl.com
NV Medicalwww.nvmedical.com Optum Hospice Pharmacy Serviceswww.optum.com
QIRTwww.qirt.com Qualidigmwww.qualidigm.org
RBC Limited Healthcare & Management Consultantswww.rbclimited.com
RichCorcoranConsulting.comwww.richcorcoranconsulting.com
Sandatawww.sandata.com
SelectDatawww.selectdata.com
Simione Healthcare Consultants, LLCwww.simione.com
Smith & Nephewwww.smith-nephew.com
SoloProtectwww.soloprotect.com/us
Southwest Technologieswww.elastogel.com Sprintwww.sprint.com
Telrepco, Inc.www.telrepco.com
The Crag Business Groupwww.cragconsulting.org
The Gideons Internationalwww.gideons.org
Thornberry Ltdwww.thornberryltd.com
Total Triagewww.afterhourstriage.com/total-triage
Visiting Angelswww.visitingangels.com/acton VRI/NEERSwww.vricares.com WorldView Ltdwww.worldviewltd.com
Wound Care Education Institutewww.wcei.net
ZurickDaviswww.zurickdavis.com
Lower Level Conference Rooms & Exhibitor Annex
18
17
51
23
48 47
Bar
12 11 10 9 8 5
4 6
3 2 1
7 13
Charging Station
Coastal Foyer
Ramp to Atlantic Ballroom
Atlantic Ballroom
Upper Level Atlantic Ballroom, Oceanview Terrace, Exhibitor Annex & Breakout rooms
Perkins Cove
Bald Head Cliff
Oceanview Terrace
64 65 66 67 68 69 70 56 57 58 59 60 61
62 63
Cape Neddick Salons
www.nehcc.com | PAGE 9
let us take care of you.
You spend your days taking care of people,
LEARN MOREFor more information about how we can help your organization, stop by our booth in the Exhibit Hall or contact your local Marsh & McLennan Agency office.
WORLD CLASS. LOCAL TOUCH.MMA-NE.COM
Annette Oakes CPCU, CICManaging Director | Property & [email protected] | +1 508 595 7950
Ryan FasoldSenior Vice President | Employee [email protected] | +1 508 595 7977
AT MARSH & McLENNAN AGENCY, we specialize in delivering superior employee benefit and risk management solutions. Our clients trust us to help them manage risk, provide comprehensive insurance, and guide them through heavily regulated issues with industry specific expertise.
www.nehcc.com | PAGE 10
achc.org
FOR PROVIDERS. BY PROVIDERS.
ACCREDITATION IN YOUR FIELD
cms deeming authority for home health, hospice & dmepos
Ruggedized Mobile Computing Solutions
• New and Grade “A” Refurbished Panasonic Toughbooks
• Panasonic Authorized Warranty Repair Center
• Operating System and Application Install• Customized Software Loads• Toughbook Trade-in Program• Extended Toughbook Warranties• Toughbook Upgrade Packages
Contact Telrepco:Justin [email protected] ext. 276203-284-5276www.Telrepco.com
Achieve lower total cost of ownership, increase productivity, and realize a greater
return on your investment!
Telrepco, Inc101 North Plains Industrial RdWallingford, CT 06492
PAGE 11 | 2018 New England Home Care Conference & Trade Show
Please visit us at booth #20!
Brightree is a trusted advisor to your organization to provide revolutionary functionality to facilitate improved compliance and clinician satisfaction and retention, all while supporting your everyday operations. Take a moment to experience the Brightree difference for yourself.For more information or to request a demo, please visit www.brightree.com/demo or call us at 1.888.598.7797.
www.nehcc.com | PAGE 12
ENOS OXYGEN AND MEDICAL SUPPLY, INC is a family owned and operated company serving the medical equipment and medical supply needs of patients in new england since 1950. Enos is JCAHO accredited in durable medical equipment and respiratory services.
Enos provides the following services to patients in hospice, home health, nursing homes, assisted living facilities, group homes and in their own home:
• Durable Medical Equipment
• Respiratory Therapy including consultation and education
• Oxygen (concentrators, portable, liquid, home fill systems)
• CPAP and BIPAP
• Medical Supplies (wound care, diabetic, incontinence, repiratory and personal care)
• Specialty Items
Enos is happy to announce the opening of our newest operations center in the NORTH SHORE area to better serve the needs of patients in Northern MA, MAINE and NEW HAMPSHIRE.
Contact: Bobbi Garvey, RN, BSNAccount Representative
508-441-2825 or [email protected]
2 4 / 7 S E R V I C E ALWAYS AVAILABLE.
1-800-473-4669
PAGE 13 | 2018 New England Home Care Conference & Trade Show
www.nehcc.com | PAGE 14
We are proud to offer the following:
Express delivery on all orders
No minimum orders
Online ordering platform
A unique “Shelf Cleaner” program
We distribute the following Products
OSTOMYSKIN AND WOUND
INCONTINENCE UROLOGICAL
DIABETESGENERAL MEDICAL SUPPLIES
ORDERS.NVMEDICAL.COM1-877-873-7556
Blueprint for OASIS Accuracy COS C Exam
May 14-15 Milford, MA May 16
May 21-22 Augusta, ME May 23
June 25-26 West Lebanon, NH June 27
www.nehcc.com | PAGE 15
1966 201650YEARS5050YEARSYEARS
CELEB
RATINGCELEB
RATING
800.949.0388
SimioneTM
