SIGURFREYR.COM: Net-Magazine, Viedo-Gallery, Blog, Forum & Survey

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    SIGURFREYR.COM:

    E-MAGAZINE,VIDEO-GALLERY,FORUM,BLOG&SURVEY

    2010Students: AnnaJakobsdttir, FrijnVeigar Unnarsson,Gumundur Sigurfreyr,

    Johnny Lund-Hansenand Saikou Marong

    Teachers: AnniGrndal, Lars Haahr,Morten Jul Petersenand Trine FalbenLarsen

    [3RD SEMESTER, MULTIMEDIA DESIGN PROJECT,NOMA]The task is to construct strategic and tactical ways for Sigurfreyr.com to create an interactive

    relationship to its target audience. Develop four fully functional digital multi media

    productions. Upload the productions to a server and test them. Here is a documentation of the

    development, the work flow and ingredients of these four databases.

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    TABLE OF CONTENTS

    Databases .............................................................................................................................. 4

    Introduction ........................................................................................................................... 4

    Background of the problem ........................................................................................................... 4

    Problem definition ......................................................................................................................... 6

    The Medium Used .......................................................................................................................... 6

    Delimitation .................................................................................................................................... 6

    Report Outline ................................................................................................................................ 7

    Model and Methods Used ..................................................................................................... 7

    Methods Used .............................................................................................................................. 10

    Defining the User Group ..................................................................................................... 10

    Communication Strategy ..................................................................................................... 12

    Jan Krag Jacobsen's 24 Questions ................................................................................................ 13

    Social Media Marketing ................................................................................................................ 14

    Facebook and Twitter ................................................................................................................... 15

    Blog ............................................................................................................................................... 17

    Design and User Interface ................................................................................................... 18

    Themes and Web 2.0 Design ........................................................................................................ 18

    Repeated Elements ...................................................................................................................... 23

    Gravatar ....................................................................................................................... 23

    RSS (Real Simple Syndicate)......................................................................................... 24

    Links to Sigurfreyr.com sites ........................................................................................ 25

    Social Media Buttons ................................................................................................... 25

    Favicon ......................................................................................................................... 26

    Logo and Psychology of Color ...................................................................................................... 26

    Interaction: Plugins and Widgets ........................................................................................ 28

    Akismet ......................................................................................................................................... 28

    Google Analytics for WordPress ................................................................................................... 29

    Yet Another Related Post Plugin (YARPP) .................................................................................... 29

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    SexyBookmarks ............................................................................................................................ 30

    All in One SEO Pack ...................................................................................................................... 30

    Hyper Cache ................................................................................................................................. 31

    Simple:Press Forum Plugin ........................................................................................................... 32

    ISS Survey ............................................................................................................................. 34

    What is LimeSurvey? .................................................................................................................... 34

    Token system ............................................................................................................................... 35

    LimeSurvey User Interface ........................................................................................................... 35

    Logo, Colors, Fonts ....................................................................................................................... 36

    The Logo Design ........................................................................................................................... 36

    The survey layout design .............................................................................................................. 37

    Applying the layout to LimeSurvey. ............................................................................................. 37

    Videos as Good User Experience ......................................................................................... 38

    Video ............................................................................................................................................ 39

    Inspiration .................................................................................................................................... 39

    Concept ........................................................................................................................................ 40

    Music ............................................................................................................................................ 40

    Intro .............................................................................................................................................. 40

    Narrator ........................................................................................................................................ 41

    Text ............................................................................................................................................... 41

    Color ............................................................................................................................................. 42

    Kitty Kat ........................................................................................................................................ 42

    Emotional design .......................................................................................................................... 43

    Camtasia: Our Working Tool ........................................................................................................ 43

    Business strategy ................................................................................................................. 44

    Conclusion ........................................................................................................................... 45

    References ........................................................................................................................... 46

    Books ............................................................................................................................................ 46

    Internet ........................................................................................................................................ 46

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    Databases

    E-MAGAZINE: Greinasafn Sigurfreys (Sigurfreys Articles):

    http://www.sigurfreyr.com/nyrvefur

    VIDEO-GALLERY: Netvarp Sigurfreys (Sigurfreys Videos):http://netvarp.sigurfreyr.com

    FORUM & BLOG: Spjallsvi Sigurfreys (Sigurfreys Forum):http://spjall.sigurfreyr.com

    SURVEY: ISS Survey:http://sigurfreyr.com/iss

    Introduction

    We have chosen Sigurfreyr.com, an online company one group member wants to start

    up, as our exam project task. This involves a redesign of existing Icelandic website

    Greinasafn Sigurfreys (Sigurfreys Articles) that was launched (peculiarly enough) on 11.

    September 2001 (9/11). It has published over one hundred articles on various topics,

    ranging from politics, psychology, pedagogy, judicial matters, history, to drugs and the

    drug war. The website (http://www.sigurfreyr.com) was coded in basic HTML and CSS at

    the time Netscape was the major browser. It has not been updated (or any content

    added) now for more then three years.

    Background of the problem

    Our task is to bring Sigurfreyr.com back to life, so to speak, in accordance with the

    technological web development that has occurred since its launch. Also come up with

    strategically and tactical ways to monetize it. Monetization means simply implementing

    methods of making money from the content it produces. Some kind of financial income is

    necessary in order to sustain a website if it is to renew its content on a regular basis.

    Sigurfreyr.com is the only website in Iceland that has concerned itself with drug policy.

    When people talk about drugs, they are generally referring to illegal substances such as

    marijuana, cocaine, amphetamine, LSD and heroin. These are not the only drugs that

    http://www.sigurfreyr.com/nyrvefurhttp://www.sigurfreyr.com/nyrvefurhttp://netvarp.sigurfreyr.com/http://netvarp.sigurfreyr.com/http://netvarp.sigurfreyr.com/http://spjall.sigurfreyr.com/http://spjall.sigurfreyr.com/http://spjall.sigurfreyr.com/http://sigurfreyr.com/isshttp://sigurfreyr.com/isshttp://sigurfreyr.com/isshttp://www.sigurfreyr.com/http://www.sigurfreyr.com/http://www.sigurfreyr.com/http://www.sigurfreyr.com/http://sigurfreyr.com/isshttp://spjall.sigurfreyr.com/http://netvarp.sigurfreyr.com/http://www.sigurfreyr.com/nyrvefur
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    make you high. Alcohol, cigarettes and many substances you get from the doctor (like

    sleeping pills) cause intoxication of some sort. The fact that one drug or another is illegal

    does not mean one is better or worse for you. All of them temporarily change the way

    you perceive things and the way you think.

    Some people will tell you that drugs feel good, and thats why they use them. But drugs

    are not always fun. Cocaine and amphetamine speed up your heart. LSD can make you

    feel disoriented. Alcohol intoxication impairs driving and can lead to violence. Cigarette

    smoking leads to addiction and sometimes lung cancer. People die sometime suddenly

    from taking heroin. Marijuana does not often lead to physical dependence, but it does

    alter the way people think, behave and react.

    Drug taking, of one kind or another, has become integral part of human society. Probably

    always has. The question is what are we going to do about it? There are two basic ways

    people want to respond to what has been termed the drug problem of our times.

    Prohibition and severe punishment for violation of using or selling the drugs that are

    illegal (Drug War American style). Or some kind of harm reduction (European approach)

    or even legalization of the substance in question since the present drug war doesnt seem

    to be working. Another respond is of course just to look the other way. Not concern our

    self with this sticky issue. Drugs and drug use are in many ways the great taboo of our

    times (just like sex was during the Victorian times). So why bother?

    Sigurfreyr.com view is that such look the other way approach can have serious

    consequences in the long run. We just have to take a look at what is happening in the

    United States. Every year about 800.000 people are being arrested for possession of

    marijuana. They have the largest jail population behind bars in the world. About

    2.000.000 people in jail, about 25% for drug violations. Americans are serious about their

    drug war. If their kids are caught, they can be arrested, expelled from school, barred

    from playing sports, lose their drivers license, denied a college loan and/or rejected from

    college. It has actually contributed to a high school drop-out rate of 30% in the country. A

    variety of methods, from scare tactics to resistance techniques to zero-tolerance policies

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    and random drug testing have been used to try to persuade, coax and force young people

    to abstain. Despite this United States has the greatest instance of drug use in the world.1

    Problem definition

    Sigurfreyr.com wants to prevent Iceland from following the same path.

    How do we create an online multimedia production that: 1) Draws solid traffic from our

    target audience, 2) Encourages involvement from its readers, 3) Is monetize able, i.e. can

    create income, and 4) Is inexpensive to implement and easy to update.

    The Medium Used

    Our idea from the very start was to use WordPress in our digital

    multimeda production. WordPress is an open source Content Management

    System (CMS) often used as a blog publishing application. It is powered by

    PHP and MySQL on the server side and XHTML and CSS on the client side.

    WordPress is a templating system. There are numerous free themes you can download

    and install allowing you to change the look of your blog. There are also thousands of

    plugins and widgets that provide extra functionality.

    Since it is open-source the PHP, CSS and XHTML code in themes, plugins and widgets can

    be edited for more advanced customizations. WordPress also features integrated link

    management; search engine-friendly, clean permalink structure; the ability to assign

    nested, multiple categories to articles; and support for tagging of posts and articles. This

    is very important for the user or reader when it comes to finding the particular content

    he/she is looking for.

    Delimitation

    At first we planned to have the whole web site in Icelandic since that is obviously the

    target audience Sigurfreyr.com is aiming at. Our student group consist of people who will

    1 See Drug War Facts, http://www.drugwarfacts.org/cms/

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    be working in the Danish, Finnish or Icelandic labour market. It is therefore important for

    all of us to learn how to localize WordPress, its widgets and plugins to our own language.

    This will be an important learning experience for us since most CMS are developed by

    English speaking programmers for English speaking markets. Localization of the languageis a necessary skill. The teachers pointed however out that this would make evaluation of

    our production at NoMA more difficult. So we changed our plan even though we made a

    study of the issue and know how to do it.

    We also had planned to create a Flash banner for the website. Even though Flash is not

    Search Engine Optimization (SEO) friendly2

    we still think it has future in web site design.

    But we didnt consider it important enough compared to other tasks we had to fulfill in

    the limited time we had. So that was also put on ice.

    Report Outline

    Rest of the report will be structured as follows: 1. Model and Methods Used, 2. Definition

    of User Groups, 3. Communication Strategy, 4. Design and Interface, 5. Interaction:

    Plugins and Widgets 6. ISS Survey, 7. Videos as Good User Experience, 8. Business

    Strategy, 9. Conclusion, 10. References.

    Model and Methods Used

    In every web and software development a structured, coherent

    workflow is necessary. Many working frameworks have been

    developed, the Stepping Stone method, the Waterfall method,

    Plane methodology etc. to name a few. In our first semester at

    NoMA we were introduced to the Core Process Workflow.We decided to adhere to the

    Core Process Workflow in the development of Sigurfreyr.com to give our work process

    necessary structure and keep it on track. We also incorporated the Core Process in our

    project time plan with descriptions of activities and milestones.3

    2 GOTO, Kelly and Emily COTLER. 2005. Web Redesign, p. 193194.3 For Core Process elements we included in our timeplan, see Timeplan.doc in CD.

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    Core Process Workflow is a well-defined plan to website design and redesign. It is divided

    in to five distinct phases:

    1. Defining the project; research and information gathering. At this stage a projectplan and timetable is created . Site goals are determined. This is considered the

    most important phase of the Core Process and can be time consuming. In our case

    we had to research for the best themes, plugins and widgets to use. It is very

    important to choose well because even though a theme might look beautiful at

    first glance it can be faulted in practice. Many plugins are also not updated and

    best is to use the ones that have been around for a considerable length of time

    and are supported by other plugins. Some of the ones we tried out actually

    crashed the whole system because they conflicted with other more important

    plugins used (PHP Conflict). Other plugins and widgets are basically coded badly

    in such a way it loads its code at all times instead of as and when it is needed.

    2. Developing site structure. This phase typically involves organizing the structure ofthe web site. Site mapping and wire framing are important elements. When it

    comes to WordPress this stage is taken care of in many cases by the theme or

    themes you use. However at this stage in our work we had to decide on the manyelements to use. Among them the content in the navigation, sidebar, footer etc.

    Also the plugins we used to interact with the readers, such as Contact Form, RSS

    subscriptions, Social Media Plugins (Twitter, Facebook and other sharing

    functionality).

    3. Designing visual interface. At this stage in our workflow we did all the necessarychanges in the themes we had chosen, in some case changes in the plugins and

    widgets functions also. This involved both changing image elements (.gif, .png)

    when it came to color as well as making changes in the basic layout or structure of

    the theme. For example making the header bigger, taking it ,,out of the box in

    accordance with Web 2.0 style of design etc. We also had to do more changes in

    the CSS and even the PHP code then we anticipated. Even though Wordpress.org

    is fond of saying that its users dont need any prior knowledge in PHP, CSS or

    XHTML this might be true for amateurs but does certainly not apply to multi

    media designers. Here Annis teaching on CSS, XHTML and PHP certainly came in

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    handy. Since WordPress was originally developed as a journal (with blog-style

    structure) but is increasingly used as CMS (page-based structure) many of its

    standard features dont apply. One example. It is very common to see something

    like: Posted by admin April 4th 2010. When you see this again and again for eachnew post in a blog written by one and the same person it becomes rather

    pointless. In order to change this you will need to do it in several PHP files and be

    able to recognize the right code. This stage involves also of course logo design and

    other image work. It has also a lot to do with taking in to consideration user

    experience design (UX design).

    4. Building and integrating is the next phase of the Core Process. At this stage weconcentrated on populating the pages. This involves also the frequently forgotten

    ,,invisible content ALT, META and TITLE tags. It also involved internal testing.

    Internal testing means for example trying it out on different computer screen

    sizes, web browser compliance (working around the infamous Internet Explorer

    Creep) and general fine-tuning that assures everything works as it should.

    5. Delivering or launching is the last phase of the Core Process. This means forexample uploading the production to a server. In our case the websites were

    actually developed from the start on the server. Or almost so. At the very

    beginning we set up WordPress and a MySQL database on our laptops hard disk

    (withXAMPP) but soon found out that doing that barred the group members from

    seeing the development of the production. At this stage one of the most

    important development factor was SEO (Search Engine Optimization). Here we did

    our user testing. If not fixed by now this is also the time to resolve all issues that

    might slow down the uploading of the website. Uploading time is very important.

    It has not only to do with positive user experience (or lack of it) but it also SEO.

    Google has recently announced that site speed will figure in its ranking.4

    4 Site Speed is Now a Ranking Factor, http://yoast.com/site-speed-ranking-factor/

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    Methods Used

    When it came to choosing themes and layout styles, how we represented the videos and

    the written content, and generally how to a find effective solutions to our problems we

    used the following methods: Mind mapping Jan K. Jacobsens 24 Questions Eye

    Tracking Research CRAP Methodology SWOT Analysis Social Media Marketing User

    Experience Design (UX design) and Concept and User Testing.

    Defining the User Group

    When we were viewing the lessons that Trine taught us this semester

    about user research, personas and user experience design we came

    across a study about what people are actually doing online. This

    study was done in the United States, but we think it is safe to assume

    that similar results would be with internet users in any other parts of

    the world.5

    1. Creators who publish web pages, write blogs and upload videos to sites likeYouTube.

    The study divided users in to six groups according to how they spent their

    time online:

    2. Critics who comment on blogs and post ratings and reviews. They are also activeon Forums, where they exchange ideas and discuss various topics.

    3. Collectors who use Really Simple Syndication (RSS) and tag web pages to gatherinformation.

    4. Joiners who use social networking sites like Facebookand MySpace.5. Spectators who read blogs, watch videos and listen to podcasts.6. Inactives who are online but dont yet participate in any form of social media.

    These type of users are found in all age groups, but the most active users are in the age

    group 17-26. This is the same age group that you would expect to be interested in a

    change of drug policy since they are the most common victims of the drug war. The age

    group 27-35 are also generally active online, specially people with higher education,

    5 What are people doing online, http://www.businessweek.com/magazine/content/07_24/b4038405.htm

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    professionals and business owners. They are exactly the same people that you can expect

    to have some influence when it comes to change in social policy.

    This study shaped the direction we took with our multimedia production. We decided to

    cater to all these six different types of online users. The best way to do that was to

    produce an E-Magazine (Greinasafn Sigurfreys) with a comment system, Video-Gallery

    (Netvarp Sigurfreys) with rating system and a Blog and Forum combined in one (Netvarp

    Sigurfreys). These kind of web applications fit WordPress perfectly. We would make sure

    that critics could express their views, collectors gather information with RSS, joiners be

    involved in social networking like Facebookand Twitterand spectators provided with the

    opportunity to watch video.

    These three websites would also link to each other, have

    a common thread (same sidebar elements, word mark

    logo with same font etc.) and most importantly be

    populated with plentiful opportunity for social

    bookmarking and sharing (Share this, Subscribe to,

    Connect with, I like etc.). To encourage and help

    inactives to use social media we decided to have video

    tutorials in Help section on how to use the various

    functions of the websites (how to use a Gravatar, RSS, how to Share content etc.). There

    would also be a written description for the same purpose, for those with little band-with

    and those that simply prefer to read the instructions. All this should improve user

    experience ofSigurfreyr.com.

    When doing SWOT-Analysis6

    6

    SWOT Analysis is a strategic planning model that evaluates the strengths, weaknesses, opportunities andthreats involved in a project, a product or a business venture.

    we realized Sigurfreyr.com could not overlook the fact thatthere are people who abuse drugs and get in to serious problems because they can not

    control their drug consumption. They not only hurt themselves but can do serious

    damage to others. This of course applies to legal drugs, like alcohol and sedatives, as well

    as the ones that are prohibited today. Since Sigurfreyr.com wants a drug policy based on

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    reason, compassion and justice (as the respected Drug Policy Alliance7

    The Health Ministry of Iceland issued a report some years ago about drug use and abuse

    among young people (alcohol, cigarettes, cannabis and amphetamine mostly) and

    concluded that the most common element among youngster that get into trouble

    because of their drug consumption was lack of positive relationship with their parents

    or/and other grown ups.

    advocates) it can

    not overlook this unfortunate group of people.

    This study found also out that youth from broken homes, and who are nevertheless able

    to use alcohol and other drugs responsibly, participate in some competitive sports. It has

    been suggested that by doing so they can vent (or express) their pent up aggression

    towards their parents, society etc. in a constructive manner through militant sport,

    instead of turning it against themselves.

    Sigurfreyr.com wants to try out this hypothesis, and if it turns out to be true found SS

    (slenska sjlfsvarnarsveitin; Icelandic Defence Brigade ). In order to explore this

    hypothesis and generally see if there is any interest for this kind of organization in Iceland

    the third database (LimeSurvey) was added to our multimedia production. Its main

    purpose will be to run surveys and when all the data has been collected it can be used as

    a foundation for deciding the next step. There is also another supportive element in the

    ISS Survey. Since the people who participate in the survey have to register their e-mail

    before answering the questionnaire, it has the extra bonus of collecting e-mails which is

    an important part of the business strategy of Sigurfreyr.com.

    Communication Strategy

    In order to devise an effectual communication strategy we used Jan Krag Jacobsen's 24

    Questionsas an analytical tool.

    7 See Drug Policy Alliance, http://www.drugpolicy.org.

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    Jan Krag Jacobsen's 24 Questions

    Jan Krag Jacobsen's 24 Questions is based on a famous formula coined by the sociologist

    Harold Lasswell: "Who says what, in which channel, to whom, with which effect?" Jan

    Krag Jacobsen's framework for planned communication helps define your target group

    accurately, keeps the message lucid and prevents it from being decoded erroneously. We

    formulated answers to six of Jan Krag's most imported questions.8

    The target group ofSigurfreyr.com are 1) people (laymen as well as professionals) who

    are critical of the present drug policy, 2) young people who want to see a change in the

    stigma surrounding illegal drug use and 3) people who use cannabis (hashish, marijuana)or other illegal drugs (MDMA, amphetamine) as self-medication and want to see it

    become part of legal pharmacopoeia again.

    The message to our target group is: Drug prohibition, zero-tolerance policies and war

    against people who use illegal drugs is not working and we should try other approaches.

    The medium used is a E-Magazine (i.e. Sigurfreys Articles which is collection of articles,

    sometimes scholarly), Video-Gallery (documentaries with short articles pertaining to their

    content) and finally a Forum (online discussion about drug policy) and a Blog with short

    comments, preferably updated daily.

    Added to this we will use the social media networks Twitterand Sigurfreyr.comFacebook

    Fan Page. The purpose of Sigurfreyr.com content is to inform and promote discussion

    about drug policy and awareness of the consequence of the drug war. The intended effect

    of the website is to have our target group demand change in present drug policy which is

    based on punishment and marginalizes drug users instead of helping them. The sender is

    Sigurfreyr.com, the empathize should be on the brand name Sigurfreyr.com, noton the

    author himself, or even individual parts Greinasafn (Articles) , Netvarp (Videos),

    Spjallsvi (Forum), ISS (Survey) etc.

    8 JACOBSEN, Jan Krag. 2009. 24 Questions for planned communication, p. 16.

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    Social Media Marketing

    We remember when Lars mentioned social media and

    Twitterto us for the first time last semester he was met with

    skepticism. What bogus passing fad is that?some asked.

    Little did we know. Since then we have come to understand

    that social media is probably among the most important

    evolutions in web development. Strength of social media, like

    Twitterand Facebook, lies in the fact that people are increasingly publishing their own

    material on the web. Web users have changed from being primarily passive viewers to

    becoming active contributors. Some believe this will not only transform human

    relationships but also have great impact on economic and political systems of nations.

    The new emerging social media marketing (SMM) will be an important part of the

    communication strategy ofSigurfreyr.com.For the past two years the importance of social

    media networks, such as Twitter, Facebookand LinkedIn, has become obvious. Web blogs and

    social media sharing (YouTube, Flickr) have become part of peoples life. The digital measuring

    service ComScore reports that in May, 2009, 734.2 million or two-thirds of the worlds 1.1

    billion Internet users, 15 and older, visited at least one social networking site.9

    SMM has become important marketing tool and companies are using it and with good result.

    A study measuring the impact of social media in 2008 showed this without doubt.

    10

    9

    COMCORE, http://www.comscore.com/.

    Here is

    the data reflecting responses to the question, Are you using some form of social media for

    marketing?

    10Workbook: Measuring the Impact of Social Media, http://www.omniture.com/offer/429?s_osc=24051.

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    When it came to the question in the same study what social media was good for the

    response was:

    Facebook and Twitter

    As was mentioned before, Sigurfreyr.com will have presence on Twitterand a Facebook

    Fan Page. Facebook offers exceptional, low cost marketing opportunities for business,

    promotion and campaigning. Facebookhas now over 400 million users and offers a very

    powerful platform on which to build a presence. In Iceland it is the most popular social

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    media with more than 70% of the population having a Facebookaccount. In order to build

    a Facebook communitySigurfreyr.com needs to put up fresh content on a regular basis.

    It needs to have a Fan Page where members can easily interact and provide them with

    compelling content. It isnt enough just to post on the Sigurfreyr.com Fan Page new blogs,videos, article etc. in a mechanical manner but also introduce content (videos, photos,

    links etc.) from other sources. Also respond quickly to all wall comments (supportive or

    negative) and give its members the feeling they are part of a living community.

    Twitter is an online communication tool that combines the best elements of blogging,

    social networking and messaging. Twitter allows people to post concise 140 character

    messages, which are published on their publicly viewable page. Posting a message is quick

    and easy, it can be done from any internet connected computer or a mobile phone with

    SMS text message. In order to follow tweets from others you become their follower.

    Likewise if somebody wants to follow what you publish he/she become a follower of you

    or the brand/ company/ institution that uses Twitter.

    One of the things that makes Twitterso powerful from a communications perspective is

    that you can re-tweet something you find interesting from a person you are following

    to your own followers, which can re-tweet it to his/hers followers and so on. Popular re-

    tweets can reach a large audience very quickly. Even though the use ofTwitterin Iceland

    is quite uncommon (about 4% of the population) many Icelandic intellectuals and some

    politicians are tweeters. The use of it will certainly grow in the near future. As with

    Facebookusing Twitter stream as nothing more than a redirection service to point people

    to Sigurfreyr.com sites is sure to be considered nothing but spam. If we want to build a

    strong presence on Twitter, we must engage with users.

    Studies have shown that up to 50% of the traffic to some web sites comes from the social

    news sites subcatergory of the social media. That is why an important focus of every site

    that wants to increase its traffic should not only be Facebookand the micro-blogging

    site Twitterbut also the social news sites. Today Digg, Redditand StumbleUponare the

    most popular social news sites.

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    Diggis based on letting people submit links and stories, and encourage them to vote and

    comment on their submission. Many stories get submitted every day, but only the most

    Dugg (voted on) stories appear on the front page. Reddit is basically the same. People

    send links to Reddit. Other users may then vote the posted links up or down, causingthem to become more or less prominent on the Reddit home page. StumbleUponworks

    in the same way. StumbleUpon chooses which Web page to display based on the user's

    ratings of previous pages, ratings by his/her friends, and by the ratings of users with

    similar interests.

    Social Bookmarking sites have also become popular. Delicious (formerly del.icio.us) is a

    social bookmarking web service for storing, sharing, and discovering web bookmarks. In

    Iceland there is little use of these social news sites, as of today. That will certainly change

    in the future. Sigurfreyr.com provides share buttons on all its sites so readers can

    bookmark and send the various content (articles, video and blog) to these and other

    social media sites.

    Blog

    Blogs are typical feature of what has been called Web 2.0 in the development of the

    world wide web. A blog is a special kind of website that allows people to interactwith

    your content in the form of writing comments in

    response to whatever you publish. Whenever you visit a

    blog, you can read the original post by the author of the

    blog, and then you can also submit a comment expressing your own thoughts on what the

    blog post was about. When other people join the "conversation you could end up with avery exciting collection of thoughts. So, it's quite different from the old static websites

    that do not change their content as a general rule of thumb. Blogs are a lot more fluid and

    interactive than the normal old school websites. An average blog is said to entice

    approximately 55%more visitors than a website.

    Blog is an important element of Sigurfreyr.com. It is implemented together with the

    Forum (Spjallsvi Sigurfreys). Even though the content in Sigurfreys Videos (Netvarp

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    Sigurfreys) will not be updated as frequently as a blog should be (preferably daily), and

    the long articles in Sigurfreys Articles (Greinasafn Sigurfreys) even less, both of these sites

    contain a blog-style element when it comes to the comments system. The Blog in the

    Forum is however meant to be updated daily, and will as such be only short but hopefullyinformative. It will revolve around the basic message of Sigurfreyr.com that the war on

    drugs is a war on ordinary people and does more harm then good.

    In short: The basic communication strategy of Sigurfreyr.com is to run three sites

    (scholarly article site, documentary video site and a forum that includes a blog) that are

    tailored to common types of online users (i.e. critics, collectors, spectators). Also create a

    Facebook Fan Page community and a Twitter page to collect followers (for joiners).

    Creator type of online users are given the opportunity to embed high-quality

    documentaries and films (from BBC, ABC etc.) to their own homepage. Inactives are not

    forgotten. They are encouraged to use the social media distribution that is available on

    the sites and join the Sigurfreyr.com Facebook and Twitter community. They can also

    send content with emailand print a friendly version of articles and help tutorials. Help

    videos are also provided that can assist the inactives to take their first baby steps in to the

    big world of social media.

    Design and User Interface

    The design and user interface ofallSigurfreyr.com sites (except the ISS Survey) is meant

    to drive traffic back and forth, not only between the related sites, but also to and from

    Twitter, Facebook and other social media distribution tools (i.e. StumbleUpon, Reddit,

    Digg etc.). This is done by common elements in the sidebar and sharing tools above and

    below each content, whether it is an article, video, blog post or a fixed page.

    Themes and Web 2.0 Design

    The concept, style and tone ofSigurfreyr.com sites is mostly based on Web 2.0 Design.

    The main features are a large logo, central layout, 2 columns (except on front page),

    separate top section (the main branding and navigation area), serif fonts, bold text

    introductions, strong colors, gradients and general simplicity in presentation.

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    Sigurfreyr.comdesign shouldbe focused, clean and simple.Another thing about Web 2.0

    design is that it takes the header out of the constricted ,box, so to speak, and gives it a

    liquid and elastic quality. The central layout is there but the header is not contained or

    framed in as the content area. Same applies sometimes with the footer (as can be seen inSigurfreys Forum(http://spjall.sigurfreyr.com). With Web 2.0 style the footer takes a life

    of its own. It becomes huge and and almost like a homepage by itself.

    The WordPress theme we used in Sigurfreys Articles is WhosWho by Elegant Themes. It

    had to be changed considerably to accommodate our Web 2.0 design requirements. We

    chose WhosWho theme for the Sigurfreys Article (the E-Magazine) because it is great for

    organizing a lot of information while still maintaining a stylish and elegant design. The

    articles that we need to accommodate are more then 100 already (and will increase in the

    future) so it is necessary to have a theme layout that can handle a lot of content.

    WhosWho theme is however old Web 1.0 style so we had to change the header

    considerably, make it bigger and take it ,,out of the box, change to a serif font and spice

    up the sidebar which was rather dull and colorless.

    The logo was also made much bigger then in the WhosWho theme and that applies

    actually to the other two WordPress themes we selected. Since Sigurfreys Articles

    (Greinasafn Sigurfreys) is a redesign of the original web site (http://www.sigurfreyr.com)

    we felt it important to use similar color scheme as before. The changes made can seen

    here below.

    http://spjall.sigurfreyr.com/http://spjall.sigurfreyr.com/http://spjall.sigurfreyr.com/http://spjall.sigurfreyr.com/
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    Old Greinasafn Sigurfreys (E-Magazine) front page:

    Greinasafn Sigurfreys front page after redesign:

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    WhosWho theme, front page:

    WhosWho theme subpage:

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    Example of subpage after redesign:

    The Eyetrack III Research Findings

    When we were choosing from the numerous themes we could use we had one basic

    criteria in mind: It had to comply with the findings of eyetracking research. Eyetracking

    studies eye-movement of web users across multiple homepage designs. 11

    11 THE BEST OF EYETRACK III, http://www.poynterextra.org/eyetrack2004/main.htm.

    It gives

    designers and web developers valuable information how they can steer or direct the

    attention of the users. Eyetrack III research found out that dominant elements most often

    draw the eyes first upon entering the page especially when they are in the upper left

    part of the page. For this reason Sigurfreyr.com logo is located there. Text rules on the

    computer screen both in order viewed and in overall time spent looking at it. This is

    good news for our web site because its purpose is to inform, persuade and convince. It is

    heavily based on written material. Even Sigurfreys Videos effectiveness is reduced if the

    viewer doesnt read the text that comes with each documentary.

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    Smaller type encourages focused reading, while larger types promotes lighter scanning.

    We use this fact by having the font of the main text small and at the same type adding

    excerpts and headings with much larger font. This is of course only done when the length

    of the article requires it. We use the stylish Georgia (Arial came with the WhosWhotheme) and later added New Century Schoolbookand Nimbus Roman No9 L to the serif

    font-family in the CSS after we found out that there is 0,62%

    probability that Georgia is not found on Mac operating systems.

    According to eyetracking research web readers look typically at

    text elements before their eyes land on an accompanying photo.

    The bigger the image, the more time people took to look at it.

    Shorter paragraphs performed better than longer ones.

    Navigation placed at the top of a homepage performed best. When testers encountered a

    story with a boldface introductory paragraph, 95% of them viewed all or part of it. These

    are all findings that are assimilated into Sigurfreyr.com design.

    Repeated Elements

    There are many functional elements repeated in all the three web sites. Among the mostimportant ones are social media distribution, I like Facebook button, RSS button, Email

    this option, Printable version button, sidebar elements that give links to all Sigufreyr.com

    sites and Facebook and Twitter Pages, Contact Form and Help that consist of video and

    written instructions. We put also afavicon in the URL bar of all the sites (including the ISS

    Survey) and encourage our readers to use a Gravatar.

    Gravatar

    When it comes to users interaction it is very

    important to encourage all visitors of the web sites

    to comment on its post or articles. This can be

    done by ending the post with a direct questions to

    the reader. For example: What do you think?

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    and empathize the question by having it in a bold type. This way we are more likely to

    revoke a response to the post or video and hopefully invoke a long and heated discussion.

    Another way is to encourage Sigurfreyr.com readers to use their own personal Gravatar.

    Gravatar (short for Globally Recognized Avatar) is a service that provides a globally-

    unique avatar. On Gravatar(http://en.gravatar.com) users can register an account based

    on their email address, and upload a image to be associated with that account. When the

    user posts a comment on Sigurfreyr.com the service checks whether the e-mail he/she

    registers has an associated avatar at Gravatar. If so, the Gravatarof that personis shown

    beside the comment. This gives comments on the sites a more personal feel and look. It

    might also motivate guests to comment more frequently.

    RSS (Real Simple Syndicate)

    It is also important to use Real Simple Syndicate (RSS) to collect

    subscribers to web material of Sigurfreyr.com sites. RSS is a web

    feed format used to publish frequently updated works such as blog

    entries or news headlines in a standardized format. An RSS

    document (which is called a "feed" or "web feed") includes full or

    summarized text, plus metadata such as publishing dates and authorship. Web feeds

    benefits our site by letting it syndicate content automatically. They benefit readers who

    want to subscribe to timely updates from favored

    blogs or collect feeds from many web sites into one

    place. Users can also subscribe to new articles at

    Sigurfreys Articles through e-mail. Every time a new article is added the subscriber gets a

    copy of it in to his e-mail box. All the user has to do is enter his/hers email address in a

    box which can be found on the navigation bar on the front page. The subscription service

    FeedBurner is used for this purpose.

    Another important bonus of using RSS is the fact that it provides the basic format that

    makes developing a mobileorpodcasters application for web sites easy. Basically all that

    is needed is simple XHTML, CSS and web feed with RSS.

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    Since it has been estimated that in few years around 50% of internet users population will

    access the web throughpodcasters and mobile phones this is a very important factor.

    Links to Sigurfreyr.com sites

    Links to Sigurfreyr.com sites (including ISS Survey) are put on all

    sidebars. Both in the form of banners and as a simple hypertext.

    There the reader can also find links to the Twitterand Facebook

    Pages of Sigurfreyr.com under the heading Connect to

    Sigurfreyr.com. In Sigurfreys Forum similar links can also be found in the footer.

    Social Media Buttons

    As we have mentioned social media are internet-based tools for sharing and discussing

    information among people on the world wide web. Below each post, and in the case ofSigurfreys Articles above it also, the web sites readers have the opportunity to share

    content they like to friends and co-workers. They can also post a link to a particular

    article, video or blog on their Facebook Wall with clicking on a I Like button, which has

    become a common sight on many web sites recently. Each click increases the possibility

    that other Facebook friends are redirected

    to the web site to read an article or view a

    video.

    Web sites guest can also send a copy of all articles and blog post to family and friends by

    e-mail. This can be important for those that dont use social media of

    any kind and a helpful feature for all readers that want to send a copy of the article to

    him/herself to read later.

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    Sigurfreyr.com provides the user also with the opportunity to print a printer friendly

    version of an article to save ink. This is very important, we think, since it contributes to a

    positive user experience. It can be quite surprising (and quite common) to read a how to

    do blog about user experience design, and when you print it out, you get all theadvertisements (full color of course), header, links, comments etc., about 20 pages with

    an article that is about 1 1/2 page itself. Even when you want to print out instructions

    about how to do a printer friendly version of a webpage, explaining how important it is

    for your site!

    Favicon

    Another feature we added to the websites is a favicon. A favicon (short for favorites

    icon) is an icon associated with a website or webpage intended to be used when you

    bookmark the web page. Web browsers use them in the URL bar, on tabs, and elsewhere

    to help identify a website visually.

    Afavicon is typically a graphic 16 x 16 pixels square and is saved as favicon.ico in the

    root directory of your server. You can use a favicon with any WordPress application on a

    web server that allows access to the root directories. Sigurfreyr.com uses the Nordic rune

    F (meaning wealth, prosperity, fertility), the first rune in the FUTHARK Viking alphabet,

    as afavicon. It stands also for the letter F which is of course the first letter in FREYR.

    Logo and Psychology of Color

    The logo of the Sigurfreyr.com websitesis a simple word mark using a font named District

    Thin. The font is said to be the thinnest font in the world, but we are not sure about that.

    We like it because it is quite different from most fonts. The idea is to use the same logo

    design in all sites grouped under Sigurfreyr.com but only with different colors.

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    The primary colors ofSigurfreyr.com web sites are maroon (#96000), orange (#F3650B)

    and blue (#315B87), or to be more precise different versions of these basic colors. The

    ,,cool, sober, serious and responisble color blue is a good choice for the Forum

    because online discussions tend to get out of hand, heated and even abusive, specially

    when young people are concerned, which will most probably be the most active users of

    the Forum. Blue color recedes or goes away from the viewer compared to orange, red or

    other warmer colors that advance towards the viewer.

    Maroon stands for religous senitments, compassion and wisdom in color psychology. This

    color can be seen for example in clothings of Jesus Christ in paintings from Middle Ages

    and in the monk frocks of Tibetan lamas. We think that is fitting for Sigurfreys Articles,

    which calls for reason, compassion andjustice when it comes to changes in drug policy.

    The one problem with maroon is that it takes on a much redder and agressive tone in

    Macs then PCs because of a different monitor resolution. Since 97% of web sites are

    viewed on PCs this should not be a problem.

    The Video Gallery has more space and a lot of white color. The blue is also a lot lighter

    (#0096E4) then in the Forum. White is a neutral color, does not attract much attention,

    which is perfect for Sigurfreys Videos since we want the viewers to concentrate on the

    videos and documentaries and not the surrounding space of the web site.

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    Interaction: Plugins and Widgets

    WordPress has amazing range of inbuilt functionality when it comes to search, taging and

    organizing content in categories. But basically when it comes to other features we need

    to look elsewhere. The fact that WordPress is Open SourceSoftware means anyone can

    look at the code and modify the program. Consequently there are thousands of PHP

    programmers all over the world working to make WordPress even better then it already

    is. And they do it for free just for the good of the software and their fellow man. These

    add ons are calledplugins and widgets.

    When it comes to installingplugins it is important to do a lot of research and not over do

    it. We install and use only the plugins that the website really needs, since too much of a

    good thing can drag the performance ofSigurfreyr.com down.

    We have chosen different plugins and widgets for each of the three databases. Some of

    these plugins we might uninstall in the future, or add new ones. We have mention before

    severalplugins we added to our site. Among them I like Facebook button, ,,Printable

    version, Send with e-mail, Subscribe buttons to our Facebookand Twitterpages and

    a special contact form (Contact 7) which has a link to it in the navigation bar of all theSigurfreyr.com sites.

    Here is a list of few others that we consider also important and helpful.

    Akismet

    Spam or ,,sblog as it is called in blog logy is quite common. Usually

    with links to some sleazy products website. Akismet plugin is a

    perfect spam catcher. It has an option to Automatically discard spam

    comments on posts older than a month which means that spam

    comments for the early posts wont even be added to the Spam section of blog

    comments, they will be deleted automatically. It is probably the most common plugin in

    the world and comes with every WordPress installation.

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    Google Analytics for WordPress

    Google Analyticsfor WordPress is an important plugin that we added to our websites in

    order to enjoy a variety of tracking options available with a Google Analytics Account

    (http://www.google.com/analytics). Such an account gives you an Analytics Account ID.The service is free. Once we uploaded and activated the plugin we went to the Settings

    section in the main menu of WordPress and looked for Google Analytics. Here we found

    the place where we could make all necessary Google Analytics WordPress configurations.

    All we had to do was enter ourAnalytics Account ID and click on save.

    After that we can go to our Google Analytics account and track visitors, if they are new or

    returning, where they come from, find out what are the most popular search keywords

    on Sigurfreyr.com web site, most popular article, videos, blogs etc. All very important

    information, specially at later stages when Sigurfreyr.com starts to market itself.

    Yet Another Related Post Plugin (YARPP)

    It is highly important to keep visitors on the web site as long as possible, especially if you

    want them to read or see other earlier material that might not be visible. This is where

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    Yet Another Related Posts Plugin (YARPP) comes

    in handy. It allows us to show links to related posts

    at the end of the article, video, blog etc. We can

    set this relatedness by a number of options, suchas keywords in the text, titles, tags, categories etc.

    We can define the number of links to show and the

    period of time to check on related articles from

    our previous posts. We use this plugin on all the three sites.

    SexyBookmarks

    Dont let the name fool you. SexyBookmarks is a very robust social media distribution

    plugin. SexyBookmarks adds keen social network icons below and/or above posts that get

    bigger on roll-over. There are 70 bookmarking site you can choose from. You can define

    where the bookmarks are shown on the site, i.e. on the index, posts or pages. With it

    comes a URL shortener which is helpful if you want to tweet very long URLs since Twitter

    allows only 140 character messages. You can also decide whether the icons should open

    in the new window or not. We think it is important that it opens in a new window,

    because then the reader is less likely to leave our site.

    All in One SEO Pack

    All in One SEO Pack plugin is used to enhance web sites

    in terms of search engines friendliness. It allows us to

    set the titles structure of blog pages, use noindex

    attributes for the sections wed like to close from the search engines and set meta title

    and meta description for the sites front pages without going into the blog code. This

    plugin will also automatically optimize our blog category and post URL structure. It auto

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    generate title tags and avoids duplicate content issue by restricting search engines from

    accessing pages that have duplicate content on them.

    All in One SEO Packis highly recommended by all WordPress professionals. It is however

    by no means the only search engine optimization that has to be done. We did a detail

    research on the subject and found out there are many other things that should be done in

    order to gain favor from Google. Due to lack of time we will not go in to that in any great

    detail but just want to mention briefly 4 things we did to enhance SEO friendliness of

    Sigurfreyr.com sites.

    1. Created permalinks. This means that instead of the websites URL looking forexample like: sigurfreyr.com/?p=123 it looks like sigurfreyr.com/drug-warriors-

    praywhich of course is more SEO friendly.

    2. Installed Google XML Sitemap Generator, a plugin that automatically generates aXML sitemap of our posts that is formatted for Google, Yahoo, Bing, and

    Ask. Sigurfreyr.com sitemap will be sent to all of the search engines every time

    the plugin rebuilds the XML sitemap. Having this plugin, ensures that the search

    engines are aware of all of our posts and will help with the overall crawling of the

    sites.

    3. Have the title of each post/page written in Heading 1 and try to use importantkeywords in h2 if possible.

    4. Use rel=nofollow attribute in outgoing or less important links in our site. Wehave for example many links to different social media and there is no reason we

    should have Google or other search bots follow those link.

    Hyper Cache

    Load time is becoming an important factor in search engine algorithms. Not to mention a

    page that loads fast makes a visitor much happier and is more likely to stay on our site

    longer. Hyper Cache will help speed up the page load times by caching pages, removing

    white space and comments, and compressing CSS and js files. This plugin is said to

    increase the site performance at least 8-10 times. By enabling caching only the first visitor

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    will go through the process of processing the PHP code. The caching mechanism will save

    the data and then serve every subsequent visitor the final result.12

    We tested Hyper Cache efficiency by putting a special PHP code in the footer of each of

    Sigurfreyr.com websites: queries in seconds. This code tells us how many

    queries the database makes and how long it takes. The time

    went from about 8-9 seconds to less then 1 seconds after we installed the Hyper Cache.

    You can see this measurement in the left corner of each website. This code will of course

    be removed as soon as Sigurfreyr.com opens to the public.

    Simple:Press Forum Plugin

    Since its creation in 2000,phpBB has become the

    most widely used Open Source forum solution. When we heard however there was a

    special forum plugin for WordPress: Simple:Press we opted for that. We have not been

    disappointed. It is new forum solution, not really well known, but we think it has a greatfuture.

    Simple:Press is a huge and feature rich plugin. It fully integrates into your WordPress

    based site utilizing the same user records and database and displaying on a single

    WordPress page. It is fully customizable and comes with a number of skins (theme) and

    sets of icons. Current users have shown it to be fully scalable whether your site

    membership numbers the tens or the thousands. Through its powerful and flexible

    permissions system it is suitable for those who wish to run private, specialist forums with

    invited members but is equally able to accommodate open, public forums that allow

    guest posting.

    Simple:Press offers also a Private Messaging sub-system, the ability to link blog posts with

    forum topics, the capability to extend the forum display with custom code, a number of

    12

    WordPress Caching. Casching Solutions Compared, http://www.tutorial9.net/web-tutorials/wordpress-caching-whats-the-best-caching-plugin/

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    template tags for use outside of the forums, extensive online help that explains every

    option and full language support.

    The Simple:Press skin (or theme in WP terminology) we chose is called Detroit. It fits

    perfectly in to the color scheme of the WordPress theme we had decided to use in

    Sigurfreys Forum. The only problem was Detroit has some pink colored boxes which we

    quickly changed into yellow. We decided to have the Forum as light as possible so we

    dont allow any private messages, upload of photos, video etc. in to posts. We turned off

    a lot of default features in Simple:Press in order to slim it down. We think it is important

    that uploading time should be as short as possible. Sigurfreys Forum is in most ways

    structured or planned (with social media sharing, gravatar, contact form, help videos etc.)

    as the E-Magazine and VideoGallery.

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    One of the major differences lies in the web design. The Forum is 100% Web 2.0 in style.

    Big header, big footer etc. In order to get rid of the sidebar (which is a standard feature of

    WordPress) in the page where the Forum itself appears we use a Widget Logic Plugin. The

    plugin adds a field to all widgets which allows us to decide where the sidebars shows up.By adding the WPs conditional tag !is_page('forum') that the sidebar widgets should

    appear everywhere except in the page named forum.

    ISS Survey

    A survey is method of gathering information from individuals or groups. The goal is to find

    out where people stand or what

    opinion they have on certain matters.

    Companies often create client surveys

    to get a better picture of how the clientele sees their service. This kind of survey can be a

    powerful analysis tool and help a company improve its service.

    ISS (Icelandic Defence Brigade) is a by product ofSigurfreyr.com. Before Sigurfreyr.com

    commits to founding such an organizations it needs more information about exiting

    needs. We need to investigate our target audience to make sure our plans line up with

    what potential members want. An online survey can offer practical information for

    planning and decision making. We can learn better what our users think of our current or

    planned service and what they want to see from us in the future.

    What is LimeSurvey?

    LimeSurvey is an open source online survey tool. LimeSurvey offers twenty different

    question types and has multilingual features. Before we start our survey we need to plan

    it in advance. We have to choose the topic of the survey, style of presentation and the

    attribute questions being used. When it comes to presentation there are three different

    options: Page by page, question by question or group by group. In the case of the online

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    survey done by ISS having questions in a group suits our needs best. Here is a graphical

    representation of our survey structure in a hierarchical order.

    Token system

    We will want to keep track of who has completed the survey, and ensure that each

    person can only participate once. The use oftokens allows this. If you initialize the tokens

    table and have chosen to allow public registration in the survey setup, people who visit

    your surveys URL without a token will be given the opportunity to register.

    If they provide an email address that is not in the current surveys table, an entry in thetokens table will be created and they will be emailed an invitation containing their unique

    token. This feature comes in handy because we will know who takes part in the survey

    and the number of participants. We can also collect their emails and use for direct

    marketing.

    To protect the survey from robot registration the captcha feature is used on all

    registrations.

    LimeSurvey User Interface

    The LimeSurveysoftware we used has features that allow us to use its default template or

    choose and copy one of their standard one.

    We decided to make our own interface. Personalize the look and feel of the pages. That

    way people will differentiate ISS surveys from any other LimeSurvey.

    ISS Survey

    Group 1

    Questions Questions

    Group 2

    Questions Questions

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    A second version of the logo was also made with the Icelandic flag on the shield itself. It

    was however decided to use that as a banner on Sigurfreyr.com other websites. Also on

    the ISS web site (when it will be made) but not with the survey itself.

    The survey layout design

    The idea was to make a real simple layout for

    the survey and to make it not look like a regular

    webpage to make sure that there was no doubt

    that this was not a information page but a

    survey only. So we started on making a Web 2.0

    style page with a striped background and a

    rounded corner place for the survey. Because

    the logo is quite heavy black and white, a subtler

    color scheme was applied to lift it up, brown and yellow, for the striped background and a

    old paper texture for the survey. Everything was first made in Photoshop to establish

    alignments and size and then put into XHTML and CSS.

    Applying the layout to LimeSurvey.

    The template and layout of LimeSurvey is not the easiest system to customize. In the

    output the source shows a lot of tags being used, but when we looked for them

    inside the template, there was no to be found. This means there is some basic source that

    LimeSurveyuses that is not easily editable. It does not use one HTML file as a template

    but rather constructs the one output HTML from a file that are parts of another HTML file.

    For example in one case the HTML page might be made from three files; start page,

    survey, and end page. So making the layout come together like we wanted proofed to be

    a challenge. But after a lot of trial and error we where able to customize the template to

    fit our layout.

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    Videos as Good User Experience

    User experience design (UX) is an important element of modern day web development.

    Lack of attention to user experience can result in a otherwise considerably good web site

    failing to reach its goals. Web developers have come to recognize that providing a quality

    user experience is an essential part of any online, software and product development.

    When our group was discussing this we were reminded of the fact that for years and

    years we had seen the RSS logo, but not web site owner or developer had taken the time

    to explain to us what this was for. It was yellow we knew, and something do with the

    letters RSS, but what the heck was it for, few of us had any idea.

    One thought this was some kind of a counter for the web site to see how many clicks or

    visit it got.

    How should we have known? Nobody told us anything.

    This little true story of people who considered themselves (and were considered by

    others) to be rather computer wise shows us that we as developers cant take anything

    for granted. Just because we know what a Facebookor Twitterbutton stands for, doesnt

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    mean every body does. And even if they did. We cant assume every body knows how to

    use it, where to go to register etc. Why they should even bother using it.

    UX considerations is the prime motive behind the group deciding not only to have written

    instructions on how to do certain things (we today take for granted) but also produce a

    short help videos for the users ofSigurfreyr.com web sites.

    Video

    People are visual or text preferable, with this in mind, weve added these visual helpers. A

    simple short guide, that explains recommendations, options and directions to achieve

    their goals.

    Giving the user the choice of, images included sounds or the basic clear text description of

    the walk about, is a part of the user centric design and content.

    The tutorial videos are based on the text, in the help section ofSigurfreys Video, Forum

    and Articles. Basic idea was to have a visual version of these recommendations/

    roadmaps. Sticking to the written word, the timeline was more or less set, same goes for

    the tempo and flow of the video.

    Inspiration

    First attempt for styling the tutorial motion pictures, was inspired by MailChimps support

    videos.

    Mailchimp videos have images sliding in various directions, strong zoom effect, with a tilt

    to the camera angle, enthusiastic narrating and up-tempo soundtrack.

    Trying this concept on our material, it soon turned out not to fit in. The inspirational

    videos had different content, also the length and tempo was far from ours. Doing the

    storyboard for the tutorial video SIGURFREYR RECOMMENDS FIREFOX, it came clear that there

    were not enough screen cast to fill in, since this is more a propaganda against IE and

    not the usual tutorial material, with lots of screenshots and then you click this and then

    this

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    Concept

    We use a smooth minimalistic style, not overdoing the tilts and slide ins, this seam

    suitable for the recommends videos, where there is a lack of screen cast and mouse

    action. Well known icons and text underlines the voiceover and the steam/pulse of the

    storyline is in synch with the keywords of the tutorial.

    Music

    Music for the videos was considered but left out, thoughts was to have an ambient

    hidden background sound with very little change in chords. Copyrights, is an issue too.

    Leaving out the music in this production is not a loss.

    Intro

    Logo is used as an intro and an outgo, that tells the origin of the video. Its also there as a

    smooth opener, before the actual info. Bringing the mascot Kisa in the product, is an

    appeal to the emotions of the viewer, make them feel good and comfortable, to ease

    their real-time struggle.

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    Narrator

    Annas nice voice is used as narrator. Considering which way to go, we felt it would fit,

    with a strict and informative voice, mute the enthusiasm and stick to formality. Not

    overdoing the punch lines, have it as a clean info. This decision came out of watching

    different style tutor videos. Often the voice on these has a tendency of silly, random, avid

    and a little to human.

    Text

    Adding text (keywords for the story) to the video, fills the empty spaces, where there is

    no reason for an image. This maintains the viewers attention and the steam of the story/

    the flow.

    As a bonus you can, almost, get the story without sound, with this in mind, awareness is

    on not to have a keyword followed by another keyword, that would give a different

    meaning than the actual story. The story and the visual product gets a stronger impact,

    when using the keywords, and equally important, it adds a visual thread.

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    Color

    The orange color (#FF9C00) used for text/keywords and Kisa (the mascot kitten) is

    adapted from the logo ofSigurfreys Videos (Netvarp Sigurfreys).

    Orange is vibrant and demands attention, stimulating the emotions and even the

    appetite. The orange color should work as very noticeable without screaming. This softer

    orange, which we use, is even friendlier and more soothing.

    White as a background and continuous color, keeps the production clean and

    minimalistic.

    Kitty Kat

    When watching the first video Anna found it to be, dry, plain and boring. She thought a

    lot about how we could make it more user friendly and interesting from a design design

    perspective. It came clear to her that we would have to make some sort of emotional

    design. She suggested we added some warm and cozy creature, then Frijn later drew.

    Having a cute little animal in the production, should have an emotional appeal, so weve

    been told. Not every body agrees, Johnny feels for example its a matter of taste.

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    Emotional design, should be about the combination of aesthetics and functionality. When

    things look good and works well at the same time, people tent to get a good experience.

    Implementing a mascot to the tutorial videos, gives a recognizable value. Most people like

    cute little animals, this would soften

    them and leave them more open and

    receptive.

    Emotional design

    Aesthetics and function works together.

    We use beauty and design rules to

    enhance good user experience and

    thereby concludes user friendly design.

    Perceived as beautiful, clarifies the

    function and the way to work around the

    product. People react on good experience, this affects their psyche and the mind will

    reward this feeling with optimism and gumption. This should be the outcome for everywatched tutorial.

    Camtasia: Our Working Tool

    When working on the video tutorial some questions arose? What screen cast product

    should we use?

    We wanted a screen cast that had a lot of good features such as a timeline, a audio and

    video effect, this was important so we would be able to edit the video and audio in one

    program, importing and exporting videos takes time. That would save a lot of time using

    only one program. Therefore we choose Camtasia.

    Camtasia was new to us but as it turned out to be wonderful to work with.

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    Business strategy

    As has been mentioned before. No web site can be updated on a regular basis without

    drawing in some kind of a income. Professional bloggers who make a living from blogging

    or maintaining a web site have not been reluctant to advise others how do go about it.

    The formula is basically very simple:

    Content+ Marketing = TrafficTraffic + Direct Ad Sales + Recursive Affiliate Programs = Income

    A professional blogger works to attract attention and then sells that attention to

    advertisers for a fee or uses the attention to profit from their own product and/or service

    sales. This means he has to find his particular type of reader his or hers niche as it is

    called give them constantly good content so they keep coming back and ultimately,

    monetize that traffic.

    A good and successful blog or web site can never be better that its content. While design

    and user interface is queen content is certainly king. The key here is selecting a topic that

    you love doing. A topic where you enjoy theprocess of getting engaged in it as opposed

    to the result. Of course, the ideal is to get enjoyment out of both the process and theresult. When you can achieve that, you'll be on a winning streak.

    Some of the best blog subjects were discovered by people who immersed themselves in

    a specific field, worked in it for a while, and then figured out all the ins and outs about

    that topic. Before long theyd stumble upon some gaps in that topic, normally in the

    form of problems that do not have solutions, and then make a business out of providing a

    solution to that problem.

    After some research we have decided that the business strategy for the first 6 months in

    order to gain