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ALL ABOUT
COMMUNICATION …………………………………………......
WWW.SIGNATURE-TR.COM
Signature. We help
people shine.
We work for helping people improve their communication skills
and create a difference in their personal and professional life.
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100% customized. Always. All Signature training programs are designed 100% for your company based on your needs. We fully adjust, change, develop our contents in order to serve you better. “Genuine customization ” is indispensable in our training philosophy.
Long term relationships with our clients. A big majority of our clients are returning clients who prefer Signature for their upcoming training needs. These long term relationships make us proud and happy as we enjoy a true partnership and become even more efficient working together.
Training programs with direct impact to your business results. One of the most frequent feedbacks we receive from our clients is the fact that they see a concrete change of behavior in their teams and a visible return of investment after our training programs. Signature programs have a direct positive impact on your results.
Communication training only. Our mission is to improve human communication. We are your learning & development partner specialized in human communication and we exclusively provide communication training programs.
We are proud to have worked with
In alphabetical order.
Our Programs
We can also help you with the localisation of
your globally-launched training programs or
red-box modules, acting as your local training
partner.
All Signature programs and facilitations are
available in Turkish, English or French.
Let your
personal brand
shine
Dress to impact
Magnet:
Charisma and
presence
Personal brand &
communication
in social media
Smart
communication
Leadership
communication
Intergenerational
communication
in the workplace
The best team!
Working and
living in Turkey
Strategic
conflict
management
Facilitation for
strategic
meetings
Program
details and
contents
let your
personal
brand shine! training program
creating a strong personal brand
using the personal brand
strategically on the way to success
Research says that it takes only 3 seconds to make a
first impression. Obviously important, it is possible not
to leave the first impression to chance. A strong
visual impact and a powerful personal brand will
help you develop professional presence and
manage your impact on people better. This is one of
the most important factors that promote your
professional success.
Accredited by London Image Institute, one of the
world’s most renowned image consulting institutions,
this program is designed to help the participants
take their personal brand to the next level and to
position it in the best way possible.
We help participants understand and achieve a
strong personal brand by improving and enhancing
their natural talents, and linking their appearance to
their authentic self.
We cover the ways of reflecting a strong and
consistent professional image, from a holistic
perspective that includes appearance, behavior
and communication. The program includes practical
tips and techniques that will help individuals benefit
from a positive change immediately.
Program Content
Brand and personal brand
ABC of image
The messages we give to outer world
Who are you? What do you represent?
Creating a strong personal brand
Managing first impressions
Creating a successful professional image: How
does a professional look?
Charisma, credibility, authority: Creating a powerful
visual impact
Your personal SWOT analysis
Your core brand, your authentic self
Ways to improve your visual impact and image tips
Your personal brand and your company:
Representing a company with the right professional
attitude
Protocol, etiquette and networking in the
professional life
dress to
impact
the impact of the look to our life and to
our success. looking more energetic,
fitter. redesigning your image to leverage
your success.
training program
Dress to Impact is an image management
program that creates a fundamental change in
the life of a career woman. Exclusively designed
for women, Dress to Impact provides the secrets
of making a strong visual impact, using the
appearance and the look.
Dress to Impact gives practical tips and the
fundamental rules of dressing for various
occasions and helps women to create a dressing
style that is consistent with their authentic self and
that makes them feel confident and comfortable.
Based on the exclusive content of London Image
Institute, world’s renowned image consulting
institute, Dress to Impact targets women who
want to take their image to the next level.
Rediscover yourself with Dress to Impact, discover
your body, learn which messages you transmit to
the outer world and bring your visual impact and
your confidence to the next level by using the
secrets of image management.
Let your new image open you new doors!
Program Content
The basis of creating a personal brand
Your authentic self
ABC of image: Appearance, behavior and
communication
What does your image tell to others now?
Creating a successful professional image: How does a
professional look?
Charisma & credibility: Creating a powerful visual
impact
Managing appearance for a highly credible look:
Style, fit, color, pattern and fabric
Image breakers
Accessories : Scarves, jewellery, eyeglasses
Personal care, hair and hands
Shoes, bags, socks: Impact in the details
Wardrobe detox, smart wardrobe planning and
capsules
Looking fitter, slimmer and more energetic:
Camouflage dressing
Smart shopping: What to buy, when to buy?
magnet:
charisma and
presence
the secrets of charisma. managing your
presence and making a strong impact.
influence and a powerful personal
presence.
training program
What if we tell you that you can “learn” being
charismatic?
There are some people who have a “je ne sais
quoi”, people who make the heads turn, people
that we feel the presence immediately. We find
them very “charismatic”. And we believe the
charisma is an innate quality.
However, charisma can be learned and
developed. Being charismatic can open you
several doors in life, especially when you lead
teams, conduct a meeting, or in your day to day
relations with others. You can be a more effective,
more inspiring manager or person when you radiate
charisma.
Charisma has some components. When you use
these components well, it is possible to display a
powerful presence and make a strong impact on
others.
This program covers the fundamentals of
charismatic behavior, it opens the secret doors of
charisma and offers you practical tips for
discovering your charismatic self.
Program Content
What is charisma?
Magnet: Why are charisma and personal presence
important?
Charismatic behavior: Ingredients of charisma
My magnet profile
What stops us?
The charismatic mind: Everything starts in mind
Creating a powerful first impression
The importance of appearance
The effect of listening and speaking in charisma
The charismatic body language
Charismatic leadership and charismatic management
Charismatic leader profiles / Different approaches
Displaying charisma in difficult situations
personal brand
&communication
in social media
managing personal brand in
social media. creating a strong
social media presence,
consistent with personal brand.
training program
The digital age and your personal brand.
While the personal branding concept is getting more
recognized every day, many people fail to perceive
that the coin has another side: The personal brand in
the virtual world.
Social media and the digital age have brought a
new dimension to personal brand management.
Facebook, Twitter, LinkedIn are now parts of our daily
life and anyone can dive in due to low entry barriers.
People communicate in the virtual world, usually
more than in the real world and get more visibility
through social platforms. They talk not only about
themselves but also about their company and its
services/products.
The rule of thumb is to understand that it is necessary
to approach personal branding from a holistic
perspective: Online and off-line go together and
they should be consistent.
Building a strong online presence is an essential part
of the personal brand and can open several doors
to success for a person or a company.
This program aims to train participants on how to
build a strong presence on social media in order to
use it as a leverage for their own professional success
and that of their company.
Program Content
Brands and personal brand
ABC of image
The messages we give to outer world
Who are you, what do you represent?
Your personal brand & your online personal brand
Defining your core brand message
Social media and its dynamics
Platforms: Linkedin, Facebook, Twitter etc
Creating a powerful professional image in social
media
Consistency: Online & offline
Creating content: Where? About what? How
frequent?
Participation and interactivity in social media,
communities
Representing a company in social media
Networking
Etiquette in the online world
smart
communication
ABC of communication. understanding
different communication styles and own
communication style. formulating
resilience strategies to improve
communication with others.
training program
Mastering how and when to communicate is one of
the most important skills one can learn.
Our communication skills have direct impact on our
success in professional and private life, on our
business results, on our relationships with others.
This program on communication skills helps
individuals understand their own communication
style as well as the style of others, building
awareness around how to use these personal
differences in a constructive way and how to be an
effective communicator.
Within the framework of this awareness, it focuses
on the ways of approaching these communication
style differences more positively and developing a
more effective communication style.
The smart communication program covers first
impressions, verbal, non-verbal and written
communication. It is a source of information for
important behavior changes in the participants.
Program Content
What is communication and why is it important?
How does communication work?
Why do we need smart communication?
The barriers of smart communication: Why does not it
work sometimes?
Your personal communication style: Your profiling
Different communication styles
The smart communication model
Body language in communication
Communication in difficult times
Written communication
Communication in social media
Effective feedback models
leadership
communication
mastering your leadership presence.
opening the doors of success with
efficient leadership communication.
defining communication strategy for
team motivation and success.
training program
A leader must be able to communicate effectively.
Communication is said to be the most important skill in
our life and when we talk about a leader, effective
communication skills become even more important.
The higher you go up the corporate ladder, the more
number of people you need to lead, motivate and
engage, as a result, the finer your communication
skills need to be.
Leaders spend most of their time communicating with
others. With the new technologies, the time we
allocate to communication grew even bigger and
more diversified, which make communication skills
even more delicate.
Leaders create a vision and inspire others. They
persuade their employees to pursue goals, they
improve their performance, they get results.
Mastering leadership communication is a priority for
the success of a leader because a leader can only
lead through effective communication. Good
communication skills ignite the trust in others.
This program is for leaders who want to make a
difference through their communication style.
Program Content
What is communication?
What is “leadership communication”?
Your leadership SWOT: Who am I, how do I lead?
Your leadership brand value
Communicating to a team as a leader
Your leadership communication style
The stages of your team and the communication style
you need to use (Tuckman)
Barriers to effective communication
The effect of your company culture to your
communication style
Leadership communication model
Building a positive leadership image and leadership
communication
Charisma, impact and influence in leadership
communication
EQ in the leadership communication
The feelings you create through your style: Trust,
motivation, fear, engagement, anger.
intergenerational
communication in
the workplace
understanding different generations in
the workplace and their added value to
work. working better together.
training program
With baby-boomers retiring and younger generation
participating in the workforce increasingly, the
business world is currently going through an important
cross-generational transition in the workplace.
This transition, which makes it necessary for employees
from several generations work together, brings
unknown dynamics into the workplace: Competence
sets change, the transfer of knowledge and
information is redesigned, the workplace becomes a
melting pot of different ages.
Moreover, an increasing number of generation Y
employees take active roles in the professional life.
The number of Gen Y employees, who have a
different approach to classical management
philosophy, will be 50% of the total number of
employees in the workforce in the next 5 years.
Generation Z has already started to show up.
Consequently, managing the cross-generational
transition and understanding younger generation
employees better have become an essential
requirement for the organizations.
This program helps the participants understand the
concepts of generation diversity and cross-
generational transition. It supports the participants in
developing communication strategies in order to
manage intergenerational teams.
Program Content
The intergenerational approach
What is generation?
The chronology of generations
Half of the workforce: The DNA of the
generation Y
Coming soon: Generation Z
Managing with an intergenerational approach
Different generations: What do they think? How
do we perceive?
When generations work together:
Collaboration, conflicts, tension and the main
reasons.
Making the intergenerational collaboration
work in the office
The expectations of different generations
The impact of intergenerational workplace to
our management style
Reinforcing the links among the generations
Building bridges and resilience strategies
the best
team!
the importance of understanding each
other for working better together.
understanding self. understating others.
creating resilience strategies.
training program
Improving Team Communication.
Teamwork has always been an important part of
the success for any business. Whether it is one
team that runs a company or several teams at
multiple locations, teams are responsible for
working together to accomplish a common goal.
The most effective teams have members who
understand themselves, as well as each other. By
understanding the keys to communicating with
others based on behavioral styles, team members
can become more effective and increase overall
productivity.
In this workshop, we also identify the strengths of
each team member to be sure everyone is in a
position to contribute to team success with their
fullest potential.
Our workshop helps you build effective teams
since it considers each team member’s individual
behavioral style to determine the team’s
dynamics.
It serves for team building, for the growth and
development of team members, for successful
team management and communication and
team effectiveness analysis.
An online assessment is filled out by each participant before the workshop
and an individual report is delivered during the workshop.
Program Content
Human behavior: Why do we behave in a certain
way?
Perception and the power of perception
Jung – Fundamental Types
Our preferences: 3 groups
The Colors of Insights & Insights colors of celebrities
Profile Analysis: Adapted and Natural Behavioral
Styles
Understanding oneself and understanding others
Strenghts and weaknesses of each behavioral style
Communications Do’s and Don’t’s
Team Style Blending: What are our team’s strengths?
Adapt and connect to create a strong team
Developing usable interpersonal strategies
Our Team Wheel
working
and living in
turkey
understanding turkish business culture,
the country and its dynamics. managing
turkish teams efficiently.
training program
Program Content
Culture and business cultures introduction
6D Cultural Model of Hofstede
Interpretation of the individual Hofstede profiles of
the participants
Turkey: One country, two continents.
DNA of Turkish society: Values and their influence in
the daily life
Traditions, the rhythme of life
The Turkish family: How is the life?
Body language in Turkey
Taboos and sensible issues
Adapting to Turkish daily life as an expat & family
Working in Turkey as an expat
Management and business life: Business hours, work
life balance, flexibility
Communication: Knowing to manage different styles
and attitudes
Managing a Turkish team
Social life and etiquette in business
It is such an amazing experience to work in a different
culture and in a different country. Several changes
changes happen in your life at a time: Your work, your
team, the city you live in, the business culture. Even
the simplest things are not the same. It is in your hands
to turn this new adventure into a great experience.
Doing business in another country also offers its own
unique set of challenges. A good adaptation to the
business culture in which you work, is an essential
element of your business success.
Like in many countries, Turkish business and social
culture offer a lot of benefits to those who can
understand and read the cultural codes effectively. It
is, therefore, very important to develop an awareness
around it, to understand the dynamics, the unwritten
rules and codes.
This is the purpose of our one-day «Working & Living in
Turkey» program. Focusing on the business culture in
Turkey, this program equips you with the knowledge,
tips and techniques in order to work more efficiently
with your Turkish colleagues and to manage your
business successfully.
strategic
conflict
management
developing a strategic approach to the
conflict. alternating among the
approaches based on the desired
outcome. impacting the results.
training program
Conflict is a common occurrence, even within the best
run organizations.
It can be a productive way to get better solutions to
real problems. However, when poorly managed, it
also has the potential to threaten the corporate
environment.
The Thomas-Kilmann Conflict Mode Instrument (TKI) is
the world's best-selling instrument for understanding
how different conflict-handling styles affect personal
and group dynamics and for learning how to select
the most appropriate style for a given situation.
The TKI assessment is a key tool for managers, team
leaders, and human resources experts to gain
practical insights to more easily manage, or even
avoid, future conflicts.
Companies have used the TKI to manage conflict,
develop skills, coach employees and train leaders. TKI
is a key tool to improve your organization's ability to
manage conflict effectively.
How do you normally respond to conflict?
The TKI measures five conflict-handling modes that
show how you deal with conflict: competing,
collaborating, compromising, avoiding, and
accommodating.
What is conflict?
Types / Reasons of Conflict
Attitude / Behavior Cycle
Thomas Kilmann TKI > Your natural conflict mode
Different conflict modes
Creating a strategic approach to conflict
Intelligent Conflict Management: Choosing an
approach
Constructive Conflict Management Model
A Model for Effective Feedback
facilitation for
strategic
meetings
facilitation / workshop moderation
participative meetings designed and
facilitated for reaching the targeted
results.
Do you have an important meeting?
When you have an important meeting where the
expectations are high, the outcomes are important
or you want to empower participation, having a
professional facilitator to moderate might be a
better decision.
Facilitating means "making it easy" or "easing a
process." A group process is involved in the
facilitation and this is the approach used to
manage discussions, get the best from all members
and bring the event through to a successful
conclusion.
The key responsibility of a facilitator is to create an
environment in which the group dynamics can
flourish and help the group reach a successful
decision, solution or conclusion. A facilitator plans,
guides and manages a session to ensure that the
group's objectives are met effectively, with clear
thinking, good participation and full buy-in from
everyone involved.
Facilitation empowers collective thinking, which is
an enriching process that affects the content, the
quality and the outcome of the meetings
tremendously. It makes every voice heard, bringing
several perspectives together.
A member of the International Facilitators Association (IAF)
o Planning and designing of the meeting process
o Selecting the tools that best help the group
progress towards the desired outcome.
o Guiding and controlling the group process to
ensure that there is effective participation, a
mutual understanding, everyone’s contributions
are considered and the outcome is commonly
agreed.
o Ensuring that outcomes and questions are
properly recorded and a set of actions is
defined.
Communicating
better changes
your life.
