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Sierra 101 macOS Support Essentials 10 - Apple Systemhaus · PDF file Mac 101: macOS Support Essentials 10.12 macOS Support Essentials 10.12 is a three-day course that describes the

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  • Sierra 101 
 macOS Support Essentials 10.12 Course Description

  • Mac 101: macOS Support Essentials 10.12 macOS Support Essentials 10.12 is a three-day course that describes the best ways to support macOS Sierra users. The course includes lectures and hands-on exercises that provide real-world experience.

    Who should attend • People who manage computer networks or computer labs that run macOS

    • People who support Mac users

    Prerequisites • macOS knowledge

    • Basic computer navigation skills

    What you’ll learn • How to use macOS Sierra tools and resources to troubleshoot macOS Sierra

    • macOS Sierra features and functionality, including how to find more information about macOS Sierra

    • How to prepare for Apple Certified Support Professional (ACSP) 10.12 certification

    Course Outline

    Part 1: Installation and Configuration

    • Install macOS Sierra

    • Set Up and Configure macOS

    • Use macOS Recovery

    • Update macOS Software

    Part 2: User Accounts

    • Manage User Accounts

    • Manage User Home Folders

    • Manage System Security

    • Manage Keychain Access

    Part 3: File Systems and Storage

    • Manage File Systems and Storage

    • Manage FileVault

    • Manage Permissions and Sharing

    Sierra 101 macOS Support Essentials 10.12 Course Description 2 TM and © 2017 Apple Inc. All rights reserved. Other product and company names mentioned herein may be trademarks of their respective companies. 
 Mention of third-party products is for information purposes only and constitutes neither an endorsement nor a warranty. Apple assumes no responsibility 
 with regard to the selection, performance, or use of these vendors or products.

  • Part 4: Data Management

    • Use Hidden Items, Shortcuts, and File Archives

    • Manage System Resources

    • Use Metadata and Spotlight

    • Manage Time Machine

    Part 5: Applications and Processes

    • Install Applications

    • Manage Documents

    • Manage and Troubleshoot Applications

    Part 6: Network Configuration

    • Manage Basic Network Settings

    • Manage Advanced Network Settings

    • Troubleshoot Network Issues

    Part 7: Network Services

    • Manage Network Services

    • Manage Host Sharing and the Personal Firewall

    Part 8: System Management

    • Troubleshoot Peripherals

    • Manage Printing and Scanning

    • Troubleshoot Startup and System Issues

    Get trained Check the training schedule for a list of courses available at LearnQuest, an Apple Authorized Training Provider.

    The book for this course is macOS Support Essentials 10.12: Supporting and Troubleshooting macOS Sierra by Kevin M. White and Gordon Davisson. You can save 30 percent on the book price by using coupon code PP-APL-DISC at the Peachpit online store.

    Get certified Demonstrate your knowledge by passing the macOS Support Essentials 10.12 exam and earning the Apple Certified Support Professional 10.12 certification.

    Sierra 101 macOS Support Essentials 10.12 Course Description 3 TM and © 2017 Apple Inc. All rights reserved. Other product and company names mentioned herein may be trademarks of their respective companies. 
 Mention of third-party products is for information purposes only and constitutes neither an endorsement nor a warranty. Apple assumes no responsibility 
 with regard to the selection, performance, or use of these vendors or products.

    http://www.learnquest.com/search-results.aspx?programid=709&subcategoryid=3043 http://www.learnquest.com http://www.peachpit.com/store/os-x-support-essentials-10.11-apple-pro-training-series-9780134713854