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CONNECTION Vol. 16 No. 5 May 2013 Bone Appétit So who won the Boneless "Phrase That Pays" TM contest? (May 13) Thanks to everyone who participated in the Boneless Team Member contest and correctly solved the phrase that pays: “I Ate The Bones!” We are pleased to announce our grand prize winner, as well as 200 additional winners who will receive a certificate for a free pair of Shoes for Crews®. Joey Caron from Myrtle Beach, SC (Potter Organization) is our grand prize winner who will receive a $1,000 gift card! A list of the 200 Shoes for Crews winners is below. (Not in this article.) Shoes for Crews certificates will be mailed directly to the winning Team Member’s restaurant by May 20. Coupons must be redeemed by Aug. 1, 2013. Details on how to order the free shoes are included on each certificate. Lost or stolen coupons cannot be replaced. Download the list of Team Members who will receive a Shoes for Crews gift certificate. If one of your Team Members is a winner, expect to receive their certificate in the mail by May 20. Laurie O’Connor, KFC Training Design and Readiness Continued on Page 4, column 1 Several stories in the news lately highlighted how popular KFC is becoming in the Middle East and Asia. One story featured prominently in several media outlets tells of an enterprising service that smuggles KFC into the Palestinian Gaza Strip from a restaurant in Egypt. The same tunnels utilized to bring weapons and forbidden goods into the isolated territory are the route taken by the food couriers who bring a taste of the West to Palestinians who are willing to pay three times the regular price. Khalil Efrangi who started Yamama, the delivery service, is quoted as saying, “It is our right to enjoy that taste the other people all over the world enjoy.” Orders are placed on his Facebook page (seen above), and, when he has a worthwhile number of them, he sets the process in motion. First, he calls the order to the Egyptian KFC, then coordinates with taxis on each side of the border and boys who bring the food through the tunnel, then dispatches the orders by motorcycle couriers to the customers. As several of the articles and stores note, this is not exactly fast-food or quick service. But, in the Gaza Strip, being able to have things from outside the guarded border is a sign of status. Another international story about KFC comes from traveling gourmet Anthony Bourdain’s new show on CNN, Parts Unknown. Continued on page 7, column 1 Mighty Manchester The Manchester, TN KFC has scored 100% on its recent Health Inspection! Congratulations to RGM Gail Lewis and Team! This is the third 100% health score for a JRN store in recent months!

CONNECTIONShoes for Crews certificates will be mailed directly to the winning Team Member’s restaurant by May 20. Coupons must be redeemed by Aug. 1, 2013. Details on how to order

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Page 1: CONNECTIONShoes for Crews certificates will be mailed directly to the winning Team Member’s restaurant by May 20. Coupons must be redeemed by Aug. 1, 2013. Details on how to order

CONNECTION

Vol. 16 No. 5 May 2013

Bone Appétit So who won the Boneless "Phrase That

Pays" TM contest? (May 13) Thanks to everyone who participated in

the Boneless Team Member contest and correctly solved the phrase that pays: “I Ate The Bones!” We are pleased to announce our grand prize winner, as well as 200 additional winners who will receive a certificate for a free pair of Shoes for Crews®.

Joey Caron from Myrtle Beach, SC (Potter Organization) is our grand prize winner who will receive a $1,000 gift card! A list of the 200 Shoes for Crews winners is below. (Not in this article.)

Shoes for Crews certificates will be mailed directly to the winning Team Member’s restaurant by May 20. Coupons must be redeemed by Aug. 1, 2013. Details on how to order the free shoes are included on each certificate. Lost or stolen coupons cannot be replaced.

Download the list of Team Members who will receive a Shoes for Crews gift certificate.

If one of your Team Members is a winner, expect to receive their certificate in the mail by May 20. Laurie O’Connor, KFC Training Design and Readiness Continued on Page 4, column 1

Several stories in the news lately highlighted how popular KFC is becoming in the Middle East and Asia.

One story featured prominently in several media outlets tells of an enterprising service that smuggles KFC into the Palestinian Gaza Strip from a restaurant in Egypt. The same tunnels utilized to bring weapons and forbidden goods into the isolated territory are the route taken by the food couriers who bring a taste of the West to Palestinians who are willing to pay three times the regular price.

Khalil Efrangi who started Yamama, the delivery service, is quoted as saying, “It is our right to enjoy that taste the other people all over the world enjoy.” Orders are placed on his Facebook page (seen above), and, when he has a worthwhile number of them, he sets the process in motion. First, he calls the order to the Egyptian KFC, then coordinates with taxis on each side of the border and boys who bring the food through the tunnel, then dispatches the orders by motorcycle couriers to the customers. As several of the articles and stores note, this is not exactly fast-food or quick service. But, in the Gaza Strip, being able to have things from outside the guarded border is a sign of status.

Another international story about KFC comes from traveling gourmet Anthony Bourdain’s new show on CNN, Parts Unknown. Continued on page 7, column 1

Mighty Manchester The Manchester, TN KFC has scored

100% on its recent Health Inspection! Congratulations to RGM Gail Lewis and Team! This is the third 100% health score for a JRN store in recent months!

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JRN CONNECTION May 2013 Vol. 16, No. 5 2

Kaye Weaver (RGM, Tillman’s Corner, Mobile, AL) spent time figuring out her menu for Mothers Day, created a flier and handed them out to her customers. The bank made copies on their own and passed them out to their customers. Then the team spent a lot of time planning and making the dining room look nice. Her goal was to beat Schillingers in sales (in a nice way, not in an ugly way), on that day and did. Customers couldn't believe they were in a KFC!

Kaye is not one to brag, so I wanted to take this opportunity to share this with you so you would be aware. Kaye and her team put a lot of effort on keeping the buffet "fresh",

by changing up items offered, and trying new recipes. George Embling, Area Manager

Nice job Kaye! We appreciate all the extra effort! Jack Hager, Regional Manager

Kaye, Quite impressive and good looking KFC team! Wish I had a deviled egg. They really look good. Perhaps something to consider doing again next year maybe? David Neal, JRN VP, Operations

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JRN CONNECTION May 2013 Vol. 16, No. 5 3

This is my youngest granddaughter,

Taelyn. She was two years old on May 3, 2013. Could you put her in the newsletter for a happy birthday? Thank you, Christa Mills, AUM, Versailles, KY

This is Rachel, Lexington, VA RGM Donna Beverley's granddaughter who is a senior at Rockbridge County High School and will be attending Virginia Military Institute in the fall. Rachel has been working for KFC for about a year now.

Chloe Madison turned 5 on April 30th! She's the daughter of Mark and Pam Norwood! Pam is the RGM of the Pulaski, TN KFC.

Happy Birthday, Taelyn Bound for VMI

Chloe is Five

Make It a Picnic Great Work, Team (Bristol, VA)!

A recent customer recognized your performance in providing exceptional service. See the customer’s comments below.

Team Member: Krista Stiltner. Comments: At the last minute we

decided to make it a picnic, but we had no plates or forks, knives or napkins. We had nothing and Krista helped us out with everything we needed for our picnic. She was wonderful.

THANK YOU FOR MAKING A DIFFERENCE! KFC CHAMPS Recognition Team

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JRN CONNECTION May 2013 Vol. 16, No. 5 4

A dine-in customer of the North Roan, Johnson City, TN KFC wrote “I had taken my wife to our local KFC for lunch. I mentioned to the cashier (who may have been the manager on duty) that it was her 64th birthday. I handed him a coupon and money for the meals. On our way to the table he approached us with a small bunt cake and said “Happy birthday” to my wife. That really made her day special. She smiled from ear to ear and could not get over how nice a stranger can be. She has been telling everybody she sees about her birthday experience at KFC. Please thank the manager again for me PS: we loved the new boneless chicken!”

Mike Wimer said “They just wanted us to know that there are still some good guys (Eddie Cunningham) left out there. Thanks Eddie for taking the extra step”

The Manchester, TN restaurant had a dine-in guest to say the service and the food was great.

“Lanell was friendly and provided great customer service,” stated a drive-thru customer of the Lewisburg, TN KFC.

“The crew member, Karin, was excellent and courteous,” commented a carry out customer of the Bee Ridge, Sarasota, FL KFC.

A drive-thru guest of the Warsaw, VA KFC said the manager Amy Mathews gives excellent customer service, and her food is always hot.

“Amanda was friendly, courteous and helpful,” stated a drive-thru guest of the Williamson, Roanoke, VA KFC store.

Kevin at Tanglewood, Roanoke, VA received a compliment from a dine-in guest who said he is very nice and provides excellent customer service. The Guest also said the facility was clean and well kept.

“Upon entering the restaurant I was greeted with a cheerful and sincere welcome. John was patient, made suggestions, and took my order for the new boneless chicken. I had to wait a little longer but I wanted to wait for the boneless meal. I am sure you have figured out by now that you have hit a home run with this meal. John’s customer service was fast and his suggestions and attitude were above the typical. I’m looking forward to my next visit,” wrote a carry out customer of the East Dalton, Dalton, GA store.

“The chicken pot pie was delicious. The customer service was great. The original recipe fried chicken was very tasty. I went to the website

and could not find where to leave a review. I just wanted to say that I think KFC makes the best chicken pot pie ever. You should have a review section so that when customers enjoy a meal very much, they can say that on your website. Thank you for your very good ‘finger lickin’ good’ chicken,” wrote a carry out customer of the Kannapolis, NC store.

“I really enjoyed the extra crispy chicken today,” wrote a drive-thru guest of the East Oglethorpe, Albany, GA location.

The Columbus, GA KFC on Buena vista Road received accolades for the employees providing great customer service, greeting their guests and being friendly.

“A female cashier and another female employee of the Richmond, KY store were very nice and provided excellent customer service,” wrote a carry out patron.

“Kyle was very friendly and attentive. He was very helpful and offered condiments. He spoke clearly and provided great customer service,” wrote a drive-thru visitor of the Big Franklin, Franklin, TN KFC.

A drive-thru guest of the Travelers Rest, SC KFC/TB stated that Linda provided excellent customer service.

“My friend and I saw the boneless chicken meal advertised in the paper for $4.99 so we went to KFC. It was great to get a meal at this price. Please keep this boneless chicken meal for a long time at this price,” requests a dine-in guest of the Nicholasville, KY KFC location.

Collected and written by Linde Ellerby

Bone Continued from Page 1, first column

Congratulations to the employees in Herrin, and Eldorado, IL that won Shoes for Crews, from the "Phrase That Pays" Team Member contest.

Herrin Employees: Roy Gibson, Hayley Holland, Natalie Raynor, Kenneth Sadler, Ashley Thompson, and Trevor Thompson.

Eldorado Employees: Amanda Duncan, Christopher Harris, Jessica McGill, and Alyssa Rivera.

Thanks to all that participated! Mike Zumbahlen, Regional Manager

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JRN CONNECTION May 2013 Vol. 16, No. 5 5

Five for the Future These White Horse, Greenville, SC team

members have graduated High School. Kearra Brown--Southside, Courtney

Shell--Wade Hampton, Dametrias Jones--Woodmont, Iesha Mosley--and Arabia Mcmahan--Carolina High

Congratulations and Good Luck to them!

100% LaVergne To all managers and crew of KFC located

at 5001 Murfreesboro Rd., LaVergne, TN, Today was my first time to dine in your

restaurant and I was very impressed! I visited your restaurant on previous

occasions and it has always been very clean. Today is just as good! You all are a team that can be an example to other KFC restaurants and I will tell you why:

1. Consistency in appearance (100%) 2. Consistency with greetings and

salutations (100%) 3. Consistency with store cleanliness

(100%) 4. Consistency for service to customers

with accuracy (100%) 5. Drop ceiling cleanliness, air vents

(100%) Very important to me as a customer. Ceiling corners (100%), Wall borders (100%), Lighting (100%)

6. Overall décor interior: windows (95%), walls (100%), baseboards (100%), lobby seats very clean (100%)

7. Overall food quality-excellent! Your kitchen is visibly clean and well kept

in order. You all are an excellent Team! I am very proud of your service ethics and very satisfied as your customer.

KEEP UP THE GREAT WORK! Wade Ozmun

Mr. Martin and Mr. Neal - Please read this letter that the LaVergne, TN team received today! I can say that every time that I have been in this store, this letter is 100% accurate! Terry Jennings, Area Manager

Very powerful testimony from this

customer and notice the frequency of "consistency". Stacey Ferguson, RGM, and her team must be really proud. I know I am! David Neal, JRN VP Operations

Making Good in Lockwood, Sarasota, FL

I don’t usually comment on places, but I have been in the service industry for about 10 years, and wanted to compliment the young lady named Savannah who was working the register. We were a little difficult, in my eyes, and she was amazing in dealing with us, great personality, and patient! She would make a killing if she was a server!! Also everything was delicious and came out fast!! Great experience! That girl deserves a raise!

; ) Bridgette Wilhelm Savannah Newbanks,

What a great example of GREAT customer service, taking a disgruntled situation and turning it into a positive! Thanks to dedicated, caring people like you, this is what makes JRN and KFC a success. Without you and countless others, it just can’t happen. Thanks for all you do! Jack Hager, JRN Regional Manager

Happy Hour at Taylors, SC

The sign reads, “Free 2 to 4 (pm) Boneless Kentucky Fried.” And that’s not a nuclear explosion behind them… no, wait, it is. It’s the sun.

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JRN CONNECTION May 2013 Vol. 16, No. 5 6

Daytona Green Well, CFF and FSC have been

completed at our location on Mason Ave., Daytona Beach, FL.

CFF was 87 FSC was 4 Time to celebrate a job well done!!!!!!!

Mike Doran, Area Manager

Ambassador Leslie Great Work, Team (Fort Henry Dr., Johnson City, TN)!

A recent customer recognized your performance in providing exceptional service. See the customer’s comments below.

Team Member: Leslie Evans Comments: Leslie just makes you feel a

welcome guest. She makes sure you have what you need. A great ambassador for your brand.

THANK YOU FOR MAKING A DIFFERENCE! KFC CHAMPS Recognition Team

This is exactly what we are looking for to grow our brand. Thanks and keep up the great work!. Mike Wimer, Area Manager

Chad Up Front Great Work, Team (Lynn Garden, Johnson City, TN)!

A recent customer recognized your performance in providing exceptional service. See the customer’s comments below.

Team Member: Chad Darnell Comments: I went to the store to get an

order of chicken livers for my 86 year old mother. Chad, the manager, offered to make a fresh batch for me. I was very happy with the customer service provided in this store today by both Chad and Christina, the cashier. They went above and beyond to help me. My mother did enjoy the chicken liver dinner.

THANK YOU FOR MAKING A DIFFERENCE! KFC CHAMPS Recognition Team The customer said she really appreciated that Chad would take the time to go the extra step to help her since she had a really picky order.

We are real excited about Chad and the

way he works with the team. Christina is doing a great job as well. Team work is what it is all about. He is really doing a great job for us. Chad has really come along way from the back of the house to the front. Thanks, Mike Wimer, Assistant Manager

Refreshing Service Great Work, Team (Lynn Garden, Johnson City, TN)!

A recent customer recognized your performance in providing exceptional service. See the customer’s comments below.

Team Member: Sheina Thompson Comments: They didn’t have the drink I

wanted, so she was very kind and made it right with me on a drink. Thanks, Sheena.

THANK YOU FOR MAKING A DIFFERENCE! KFC CHAMPS Recognition Team

Great job taking care of the customers is

what it is all about. Thank you Sheena, keep up the great work! Mike Wimer, Area Manager

Don’t Fall For It Yvonne at Manchester Exp. Columbus,

GA called about a person she knows who has been caught up in a Nigerian scam and sent thousands of dollars overseas in the hope of receiving millions.

The scammers are busy all the time and finding new ways to steal our money. Be careful of unrequested offers from people you don’t know. It pays to be paranoid.

Boneless in SC Garrett Staples in Simpsonville, SC

suits up to promote KFC boneless chicken.

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JRN CONNECTION May 2013 Vol. 16, No. 5 7

KFC Conquers Cont. from Page 1 In episode 6, Bourdain is taken to a

restaurant in Tripoli, Libya called “Uncle Kentaki” which is meant to resemble a KFC and serves fried chicken. Some of the instore ads, however spell Kentucky correctly. Chain restaurants, including KFC, were forbidden in Libya under Ghadhafi but that may now change. A Libyan interviewed says the store represents “the possibility of being like everybody else.”

And, closer to home, the Corbin, KY KFC, Colonel Sanders’ Original restaurant, “the place where it all began,” was featured on “Slice of Life,” an online program. The host, Mallory Erwin, visits places of interest around the country. In this episode she interviews the Corbin RGM, Dennis Overbey. To view the episode go to http://vimeo.com/62141801 and enter the password “pinstripedpix.”

Stories of KFC’s triumphs and challenges in China come almost weekly, and there are plans to move into India with the same vigor. Currently KFC is in 109 countries and territories. Here is the list: Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Bermuda Bonaire Botswana Brazil Bulgaria Cambodia Canada Cayman Islands Chile Colombia Costa Rica

Israel Jamaica Japan Jordan Kazakhstan Kenya Kuwait Laos Lebanon Lesotho Malawi Malaysia Malta Mauritius Mexico Mongolia Morocco Morocco Mozambique Nepal Netherlands New Zealand Nigeria Oman Pakistan Palestinian Authority (West Bank) Panama People's Republic of China Peru Philippines Poland

Croatia Curacao Czech Republic Denmark Dominica Dominican Republic Ecuador Egypt El Salvador France Germany Ghana Greece Guadeloupe Guam Guatemala Guyana Honduras Hong Kong Hungary Iceland India Indonesia Ireland

Portugal Puerto Rico Qatar Romania Russia Saint Kitts and Nevis Saint Vincent and the Grenadines Saudi Arabia Serbia Singapore Slovakia South Africa South Korea Spain Sri Lanka Suriname Swaziland Syria Taiwan Thailand Trinidad & Tobago Turkey Ukraine United Arab Emirates United Kingdom United States Venezuela Vietnam Zambia

List of KFC Countries Continued

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JRN CONNECTION May 2013 Vol. 16, No. 5 8

FIRST NAME LAST NAME LOCATION DATE YEARSDANIEL I BOUTCHYARD Massaponax, VA 06-01-74 39WENDELL K TEAGUE Mike Zumbahlen Regional Office 06-02-82 31ANTHONY M BRIDGES Jack Hager Regional Office 06-22-82 31JOSEPH P KENDALL JRN Operations, Columbia, TN 06-16-86 27KAREN E PROCTOR Gaffney, SC 06-04-88 25REGINA COOTS LOVELESS Ringgold, GA 06-14-89 24TYRONE KENNETH NEAL JRN Human Resources Columbia, TN 06-01-91 22BRETT A NEAL JRN IT, Columbia, TN 06-01-91 22TAMMY T BOWDRY Apalachee Tallahassee, FL 06-21-94 19JONI A ASLINGER Lake City, TN 06-28-94 19WILLENE C WEEKS Foley, AL 06-06-95 18JOHN B DAVIS London, KY 06-20-95 18FRANCES D WRIGHT Crossville, TN 06-03-96 17STEPHEN M DEARING JRN Construction, Columbia, TN 06-03-96 17DEBRA M WAGY Effingham, IL 06-02-97 16ELINA YAVRIAN Scottsville Rd. Bowling Green, KY 06-25-97 16REBECCA A JEWELL JRN Accounting, Columbia, TN 06-01-98 15ANTHONY W PLAMOWSKI Shelbyville, TN 06-08-98 15CORNELIA A MCCRAY Milgen Road, Columbus, GA 06-18-98 15MICHAEL T LAKE Rodney Shaw Regional Office 06-02-99 14LISA M WILLIAMSON Gloucester, VA 06-21-99 14CINDY A EVANS Rodney Shaw Regional Office 06-06-00 13ANNE DENISE CLARK Tullahoma, TN 06-10-00 13HERMAN L TYLER Busch Gardens, Williamsburg, VA 06-19-00 13CATHERINE BURNETT E. South Blvd. Montgomery, AL 06-26-01 12WILLIAM GILLIS Milgen Road, Columbus, GA 06-30-01 12BRENT A FOX Waynesboro, VA 06-11-02 11BRENDA S JAMES Scottsville Rd. Bowling Green, KY 06-19-02 11ASHLEY D THOMPSON Herrin, IL 06-24-02 11PAUL M MYERS Foley, AL 06-24-02 11KAREN A CHOKOV Massaponax, VA 06-25-02 11ALVIN L BASCOMB JR Atlanta Hwy. Montgomery, AL 06-26-02 11TADD D GADD Ft. Oglethorpe, GA 06-16-03 10BARBARA J HASKINS Polk Motel, Columbia, TN 06-21-03 10GREGORY A GADD Ft. Oglethorpe, GA 06-29-03 10MARY F ALEXANDER Lebanon, TN 06-14-04 9CASSANDRA K TIPTON Berea, KY 06-15-04 9CAROLYN JOHNSON Brownsville, TN 06-26-04 9JUDY K MEREDITH Hanson Ave. Fredericksburg, VA 06-28-04 9DOROTHY M DIXON N. 9th & Bayou, Pensacola, FL 06-01-05 8CLAUDIA C GRAHAM N. Monroe St. Tallahassee, FL 06-02-05 8KIMBERLY L BURTON Salem, IL 06-06-05 8MARISSA SLAY Moffat Rd. Mobile, AL 06-07-05 8JUDY A RANDOLPH McMinnville, TN 06-17-05 8KATIE D HOLLAND GOFF Gatlinburg, TN 06-22-05 8SIERRA L JENKINS Capital Circle, Tallahassee, FL 06-24-05 8LUKE MARLOWE Lafayette, TN 06-28-05 8HIRAM K HOLLOWAY W. Oglethorpe, Albany, GA 06-01-06 7SONYA M CHERRY 31-W. Bypass, Bowling Green, KY 06-04-06 7TROY L SCOTT Hanson Ave. Fredericksburg, VA 06-06-06 7MICHAEL C POOL Effingham, IL 06-07-06 7TERRY W WARD Seymour, TN 06-09-06 7CHRISTINE E LOGSDON Strawberry Pls. Knoxville, TN 06-19-06 7JESSICA M SHELTON Lebanon, VA 06-28-06 7MICHAELA L LAKE Concord #3, NC 06-29-06 7

JRN ANNIVERSARY DATES in JUNE 2013

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JRN CONNECTION May 2013 Vol. 16, No. 5 9

FIRST NAME LAST NAME LOCATION DATE YEARSTRISHA R WALSH Lewisburg, TN 06-02-07 6ARIEL E APPLING Versailles, KY 06-04-07 6TANYA R KIRBY Wytheville, VA 06-05-07 6BRYANT W NOELL Vinton, VA 06-05-07 6BRENDA E WIDENER Orange Ave. Roanoke, VA 06-06-07 6ARLENCIA R WILLIAMS Buena Vista Rd. Columbus, GA 06-08-07 6WILLIAM B SIZEMORE London, KY 06-10-07 6GEARLINE HILL Brownsville, TN 06-12-07 6CRYSTAL A KOMROWSKI Massaponax, VA 06-13-07 6EMMA L COLLINS Murfreesboro Rd. Franklin, TN 06-15-07 6CONNIE SHELTON Richlands, Doran, VA 06-17-07 6TIMOTHY W STANFIELD River Ridge, Asheville, NC 06-17-07 6KIMBERLY D CHERRY 31-W. Bypass, Bowling Green, KY 06-22-07 6MARCUS A LOCKETT Saraland, AL 06-25-07 6CHRISTOPHER T JONES Richmond, KY 06-09-08 5KEITH A GOSSETT Dickson, TN 06-11-08 5TIFFANY R ROGERS Versailles, KY 06-11-08 5BARRON M HOGGARD Concord #2, NC 06-12-08 5HEATHER M CHADWELL LaFollette, TN 06-13-08 5ANDREW S PANCOAST Moffat Rd. Mobile, AL 06-15-08 5ELIZABETH K SPANN Ft. Oglethorpe, GA 06-17-08 5DEREK E RAY Richlands, Doran, VA 06-19-08 5PATRICIA L FAGAN Harris Martin Regional Office 06-20-08 5QUINCY O'BRIAN RAWLS Madison Heights, VA 06-25-08 5DAVID P KNAUER Terre Haute #2, IN 06-25-08 5HANNAH D KING Georgetown, KY 06-25-08 5ASHLEY BLEVINS Marion, VA 06-01-09 4BILLIE E HAMMOND JRN Accounting, Columbia, TN 06-01-09 4MELISSA H LETHCO Sevierville, TN 06-02-09 4LINDA L STRAIN Seymour, TN 06-05-09 4JUSTIN R HOOKER East Walnut, Dalton, GA 06-06-09 4JONATHAN L WARMBIER Concord #2, NC 06-07-09 4TERRY L JOHNSON Maryville, TN 06-08-09 4CHRISTOPHER HEADEN Cherrydale, Greenville, SC 06-09-09 4JARRORD R WINSTON Schillinger Rd. Mobile, AL 06-09-09 4LISA L PITTMAN Benton, IL 06-10-09 4RENA J GRUBBY Weaverville, NC 06-14-09 4ANTHONY R BORCK Richmond, KY 06-15-09 4ROSE SANON Apalachee Tallahassee, FL 06-16-09 4JULIO R GIRON Wards Rd. Lynchburg, VA 06-18-09 4TEQUILA A BLACKWELL Emporia, VA 06-22-09 4ELSA MEDINA Atoka, TN 06-23-09 4TRACY M WORKMAN Woodruff Rd. Greenville, SC 06-23-09 4DAWN M HUGHES Simpsonville, SC 06-24-09 4MICHAEL J YORK Robinson, IL 06-01-10 3SAMANTHA D LONG Bristol #1, TN 06-03-10 3LUKE A MALCHANO Wytheville, VA 06-04-10 3GEORGE J ALLEN Wards Rd. Lynchburg, VA 06-04-10 3BRITNEY N MATTHEWS Pulaski, TN 06-08-10 3TROYTERRO M BOONE Moffat Rd. Mobile, AL 06-08-10 3TAMARA V BRADFORD Winchester, TN 06-10-10 3ALVIS A SCOGGINS Lafayette, TN 06-14-10 3MELISSA R HASTINGS Glasgow, KY 06-14-10 3ROSALIE A WALLS Concord #3, NC 06-14-10 3DESTINY RANSOM Gulf Beach Pensacola, FL 06-14-10 3

JRN ANNIVERSARY DATES in JUNE 2013

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JRN CONNECTION May 2013 Vol. 16, No. 5 10

FIRST NAME LAST NAME LOCATION DATE YEARSHUGH A OULDS Wards Rd. Lynchburg, VA 06-15-10 3KASEY J KELLY Palm Coast, FL 06-16-10 3KAITLYN B WALDEN Bristol #1, TN 06-17-10 3LAURA R SOLTWEDEL Effingham, IL 06-19-10 3EMMANUEL N WILSON Lewisburg, TN 06-20-10 3JACOB A HEINZ Benton, IL 06-21-10 3NATASHA S THOMAS-PUGH Greer, SC 06-23-10 3LIBBY I EASTIN Olney, IL 06-28-10 3AMBER N LINKOUS Wytheville, VA 06-30-10 3CHARLES G TUCKER II Apalachee Tallahassee, FL 06-02-11 2THOMAS B HOWELL Effingham, IL 06-03-11 2MELINDA J HOSS Effingham, IL 06-04-11 2MICHAEL D ELLISON Paris, TN 06-06-11 2MARISOL E SOLIS Cape Girardeau, MO 06-06-11 2JOHN M GARDNER Bristol #1, TN 06-07-11 2CALAN S DIXON LaFollette, TN 06-07-11 2MEKO A YORK Williamsburg, KY 06-07-11 2TROI B MOORE Springhill Ave. Mobile, AL 06-07-11 2COURTNEY COOPER Massaponax, VA 06-08-11 2KYLE P THOMPSON Mt. Sterling, KY 06-08-11 2BRITTANY S THOMAS Franklin, VA 06-09-11 2MICHELLE DOMINECK Glasgow, KY 06-09-11 2BRANDON M CULVER Atoka, TN 06-10-11 2TRISTAN E CULVER Atoka, TN 06-10-11 2MADISON H WELLS Atoka, TN 06-13-11 2PARIS J LETT Mobile Hwy. Pensacola, FL 06-13-11 2DOYAL R LUCK Pigeon Forge, TN 06-14-11 2ALI N ATENCIO Robinson, IL 06-14-11 2AIMEE N SHARPE Paris, KY 06-14-11 2MARIAH E EVANS Quincy, FL 06-14-11 2STEVEN D KING Brownsville, TN 06-15-11 2ASHLEY B PIERCE Bristol #3, VA 06-15-11 2ERIKA B KISSICK Paris, KY 06-15-11 2MIRANDA L PECK Black Mountain, NC 06-16-11 2TERESA J KLAR Vinton, VA 06-17-11 2LORENZO J MCNEIL Gloucester, VA 06-17-11 2KAITLYN P RICHARDSON Robinson, IL 06-17-11 2CHRISTINA R RIVERS Schillinger Rd. Mobile, AL 06-18-11 2ALBERT J SPURLIN JR Dawson Rd. Albany, GA 06-18-11 2STORMI N REED Waynesboro, VA 06-19-11 2NATHAN D POLSTON Winchester Rd. Lexington, KY 06-20-11 2KIANDRA T GILES Taylors, SC 06-20-11 2DUSTIN T CROUSE Black Mountain, NC 06-20-11 2ANTHONY E LANNING Weaverville, NC 06-20-11 2FERMIN RAMIREZ Prattville, AL 06-20-11 2NICHOLAS A MARTINELL Aquia, Stafford, VA 06-22-11 2ZAIRA A GONZALEZ MARTINEZ West Walnut, Dalton, GA 06-22-11 2DEANGELA L BROWN Perry, GA 06-26-11 2CODY LEE M ISOM Big Stone Gap, VA 06-27-11 2BRYAN C HYDE Terre Haute #2, IN 06-27-11 2AVERY Z BUFORD Atoka, TN 06-28-11 2AJA C HILL Cookeville, TN 06-28-11 2GREGORY B PARTON Pigeon Forge, TN 06-28-11 2CASSANDRA J WATKINS Harrisburg, IL 06-28-11 2RICHARD L MCMILLIAN St. Stephens, Mobile, AL 06-28-11 2

JRN ANNIVERSARY DATES in JUNE 2013

Page 11: CONNECTIONShoes for Crews certificates will be mailed directly to the winning Team Member’s restaurant by May 20. Coupons must be redeemed by Aug. 1, 2013. Details on how to order

JRN CONNECTION May 2013 Vol. 16, No. 5 11

FIRST NAME LAST NAME LOCATION DATE YEARSDESIREE L CROSS Pulaski, TN 06-30-11 2JOHN L KIDD Georgetown, KY 06-01-12 1TIMOTHY A HOLSTON II Coliseum Blvd. Montgomery, AL 06-01-12 1SEDRICK D MALONE Schillinger Rd. Mobile, AL 06-02-12 1WILKUA D MACKEY Buena Vista Rd. Columbus, GA 06-02-12 1GAGE D HYDE Athens, TN 06-04-12 1JAMES A BROWN Salem, VA 06-04-12 1JENNIFER E FREEMAN Big Stone Gap, VA 06-04-12 1AMY A CRUMRIN Terre Haute #2, IN 06-04-12 1JOSHUA W HALL Somerset, KY 06-04-12 1JEREMIAH D RHODUS Berea, KY 06-04-12 1JACOB V SIBLEY Simpsonville, SC 06-04-12 1VICKIE L ROBY Athens, TN 06-06-12 1VIRGIL L HUTCHINS Gatlinburg, TN 06-06-12 1IVEY MARIYN F BURKE Wytheville, VA 06-06-12 1JAMES R INMAN JR Herrin, IL 06-06-12 1JACOB A SOWLE Robinson, IL 06-06-12 1SAMANTHA N SIZEMORE London, KY 06-06-12 1TRACEY M EVANS Atoka, TN 06-07-12 1SHANIEL K BERRY Waynesboro, VA 06-07-12 1SHARICE T MURRELL Gloucester, VA 06-07-12 1TAMEKIA R WILLIAMS Gloucester, VA 06-07-12 1SKYLER N HURST Harrisburg, IL 06-07-12 1JOHNN A FIGUEROA-ALERS East Walnut, Dalton, GA 06-07-12 1SAMUEL D CHANTHALEAUNGSY Schillinger Rd. Mobile, AL 06-07-12 1ALI N KIRBY Ringgold, GA 06-08-12 1IESHA T MOSLEY White Horse Rd. Greenville, SC 06-08-12 1CASSIDY B SMITH Mobile Hwy. Pensacola, FL 06-08-12 1YOANA GOMEZ YEPEZ Lockwood Sarasota, FL 06-09-12 1DORINDA M GIBSON Lynn Garden, Kingsport, TN 06-10-12 1RYAN L HARVEY Harding Pl. Nashville, TN 06-11-12 1ANGELINA M RODRIGUEZ Gatlinburg, TN 06-11-12 1DAVIND J BROWN-HALL Spring Hill, TN 06-11-12 1GARRETT GADDY Kannapolis, NC 06-11-12 1FELICIA N JOHNSON N. Highland, Jackson, TN 06-12-12 1SHAREBRA D DOYLE Emporia, VA 06-12-12 1ZACHARY LADY London, KY 06-12-12 1TERESA F ROBINSON Mt. Sterling, KY 06-12-12 1HEATHER MCCOY Simpsonville, SC 06-12-12 1AMELIA F CLARK White Horse Rd. Greenville, SC 06-13-12 1JOSEPH C KAUFMAN Weaverville, NC 06-13-12 1SHARMIA C MARTIN Milgen Road, Columbus, GA 06-13-12 1DEIDRE K LOWE Gallatin, TN 06-14-12 1GEORGE FLAGG JR 13th Street, Phenix City, AL 06-14-12 1NATISHA M JOINER Paris, KY 06-15-12 1KRISTOPHER L FRUITRAIL Davis Dr. Warner Robbins, GA 06-15-12 1JACQUELINE A HACKNEY Milgen Road, Columbus, GA 06-15-12 1SUMER L TAYLOR Palm Coast, FL 06-16-12 1MARCUS C FORD Bell Rd. Nashville, TN 06-17-12 1WILLIAM R JOHNSON Pigeon Forge, TN 06-17-12 1CAPRICE M GREGORY Emporia, VA 06-18-12 1HELENA R HARDING Tanglewood, Roanoke, VA 06-18-12 1JENNIFER R SOLTWEDEL Effingham, IL 06-18-12 1LAQUISHA A WIGGINS Gaffney, SC 06-18-12 1RYAN H KELLAR Mauldin, SC 06-18-12 1

JRN ANNIVERSARY DATES in JUNE 2013

Page 12: CONNECTIONShoes for Crews certificates will be mailed directly to the winning Team Member’s restaurant by May 20. Coupons must be redeemed by Aug. 1, 2013. Details on how to order

JRN CONNECTION May 2013 Vol. 16, No. 5 12

FIRST NAME LAST NAME LOCATION DATE YEARSQUINTON L LOCKLEY Madison Ave. Montgomery, AL 06-18-12 1THOMAS BRUCKNER II Rodney Shaw Regional Office 06-18-12 1TAMMIKA R KING Murfreesboro Rd. Franklin, TN 06-19-12 1CHASE A AUSTIN Effingham, IL 06-19-12 1DYLAN L GOWAN Eldorado, IL 06-19-12 1NATHANIEL L JOHNSON 31-W. Bypass, Bowling Green, KY 06-19-12 1COURTNEY SHELL White Horse Rd. Greenville, SC 06-19-12 1DONNA STANCIL White Horse Rd. Greenville, SC 06-19-12 1CHRISTOPHER D WILLIAMS Quincy, FL 06-19-12 1AMIR R HARRIS Gloucester, VA 06-20-12 1AMBER D WEBB Mt. Vernon, IL 06-20-12 1AMANEE S DOTTS Nine Mile Rd. Pensacola, FL 06-20-12 1KORDERRO E BENNETT Milgen Road, Columbus, GA 06-20-12 1DELANA M JACOBSON Union City, TN 06-21-12 1ADAM KIRBY Lafayette, TN 06-21-12 1SHERRY S ESMOND Murfreesboro Rd. Franklin, TN 06-21-12 1DAMIEN L JONES Hamburg, Lexington, KY 06-21-12 1JEANNE A KELLY Glasgow, KY 06-21-12 1MICHELL L REAGAN Maryville, TN 06-22-12 1BRENDA N SANDERS Concord #3, NC 06-22-12 1JOSEPH S VANBECELAERE Mobile Hwy. Pensacola, FL 06-22-12 1TODD L JONES Dawson Rd. Albany, GA 06-22-12 1RACHEL C TANNER Lexington, VA 06-23-12 1LEAH BROOK PACK McMinnville, TN 06-25-12 1NATHANIEL W DARNELL Dickson, TN 06-25-12 1TERRANCE J PARKER Franklin, VA 06-25-12 1ANDREA N MALLETT Salem, IL 06-25-12 1TASHA L TURPIN Somerset, KY 06-25-12 1AMANDA L RODRIGUEZ Gulf Beach Pensacola, FL 06-25-12 1KAYLA E SACCULLO Ft. Henry Dr. Kingsport, TN 06-26-12 1DANIELLE S HARDY Lebanon, VA 06-26-12 1TYLER S CUSTER Orange Ave. Roanoke, VA 06-26-12 1JONATHAN A GERTON Winchester Rd. Lexington, KY 06-26-12 1MICHELLE J FEASTER Concord #2, NC 06-26-12 1KEIERICA S WASHINGTON Zelda Road, Montgomery, AL 06-26-12 1ALYSSA T L TACKETT LaFollette, TN 06-27-12 1SAMUEL J RAY Gatlinburg, TN 06-27-12 1DEREK A MIX Effingham, IL 06-27-12 1CLARENCE L THOMAS Intnl. Speedway, Dayton Beach, FL 06-27-12 1CASANDRA L GRIFFITH Winchester, TN 06-28-12 1BREUNA C GLENN White Horse Rd. Greenville, SC 06-28-12 1ANGELO I MUKAS Gulf Breeze, FL 06-28-12 1ASHLEY R CARRASQUILLO Dyersburg, TN 06-29-12 1CONNIE R MIRACLE Lake City, TN 06-29-12 1JAMEL E CHATMAN Emporia, VA 06-29-12 1

JRN ANNIVERSARY DATES in JUNE 2013

The JRN Connection is published monthly. Send photos, articles, etc. to: JRN Connection, Attention: Allen Underwood , 209 West

7th St., Columbia, TN 38401-3233. Or e-mail [email protected]. This issue and back issues are

always available at www.newsletter.jrninc.com/