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Sharing Our JourneySustainability Report 2005
Contents
1 ScopeofReport
2 ChiefExecutive’sStatement
3 AboutGammon
4 CorporateSustainability
6 EconomicandBusiness
10 SocialResponsibility
16 HealthandSafety
20 EnvironmentalProtection
24 2005PerformanceSummary
25 Outlookfor2006
VerificationStatement
TheBusinessEnvironmentCouncil(BEC)wascommissionedbyGammonConstructionLimited(Gammon)toprovideaverificationstatementforits2005SustainabilityReport“SharingOurJourney”(thereport).BECconductedsamplechecksofthedataandclaimsinthereportthroughdocumentanddatareview,interviewswithresponsiblepersonnel,andvisitstoselectedsites.Ourfindingsaresetoutasbelow.
Completenessofthereportscope“SharingOurJourney”providesacomprehensiveandbalancedaccountofGammon’scommitmenttosustainabilityacrossitscorebusinessactivitiesandlocationsinwhichitoperates.Thereportalsoexhibitstheincreasingreachofthe“quadruplebottomline”approachinworkingwithbusinesspartnersandthewidercommunitytoaddresssocial,healthandsafety,environmentalandeconomicconsiderations.WeencourageGammontocontinueitsembraceofGlobalReportingInitiative(GRI)principles,andinparticulartofurtherengagestakeholderstohelpdefinethecontent,performanceindicatorsandpresentationoffuturereports.
AdequacyofdataTherelevanceandclarityofthereport’spresentationofeconomicandbusiness,social,health,safetyandenvironmentalperformanceisconsideredadequateforabroadaudienceofreaders.TheselectedcasestudiesprovidearepresentativeoverviewofGammon’ssustainabilitychallengesacrossdifferentbusinessoperationsandlocations,andtheresponsesthattheCompanyhasmadetothese.Theselectedindicatorsprovideasoundbasisforperformancebenchmarkinggivenprevailingconstructionpractices,butwillneedcontinualrefinementovertimeasconsensusonsustainabilitywithintheindustryevolves.
AccuracyofdataTheinformationpresentedinthisreportisconsistentwiththedocumentsanddatareviewed,interviewsconductedandsitesinspectedduringtheverificationprocess.Recommendationstoclarifyminorambiguitiesidentifiedduringverificationhavebeenincorporatedintothisreport.Existingdataandinformationmanagementsystemsareconsideredbotheffectiveandreliable.
OpinionBECconsidersthisreportanaccurateandreliablepresentationofGammon’sinitiativesandachievementstowardscorporatesustainabilityin2005.
KevinEdmundsDeputyDirectorBusinessEnvironmentCouncil
IntroductionTheconstructionindustryispivotaltothefosteringoflong-termsustainabledevelopment.
Economicgrowthanddevelopmentdrivesallaspectsoftheconstructionindustrythroughnewinfrastructure,urbanbuildingsandregeneration,yetatthesametimepresentspotentialenvironmental,socialandeconomicimpactstoprojectproponents,theserviceprovidersandthewiderpublic.Throughthepromotionandimplementationofindustrybestpracticeandinnovation,Gammoniscommittedtoembracingsustainablebusinesspractices.
ScopeofReport
‘SharingOurJourney’coversourperformanceandprogressfortheyear2005,markingthethirdyearofreportingonoureffortstowardssustainablebestpractice.
Thisyear’sReportisthemedtodemonstratetheprogresswearemakinginworkingtogetherwithourcustomers,stakeholdersandthecommunityatlargeinengenderingamindsetofsustainabilityandinnovationwithinourprojectsandactivities.ThecasestudiescitedinthisReportbringthisagendatolifeanddemonstratethesharedsuccessthatsustainablebestpracticebringswhenworkingintheliveenvironmentgiventhecloseinterlinkagebetweenouractivitiesandthecommunitiesandenvironmentwithinwhichweoperate.
Followingonfromour2004SustainabilityReport,theGlobalReportingInitiative(GRI)Guidelines2002haveagainservedasaframeworkforwhatandhowwereport.Thisenablesustobenchmarkourperformanceagainstglobaltrends,aswellasidentifyandtrackinternallyhowwehaveprogressedinestablishingglobalstandardsandaligningourowncurrentpracticeswiththem.Thefollowingpagespresentourperformanceandprogressforthe2005calendaryearandrelatestoallareasoftheGammonGroup’soperations(referredtohereinafterasGammon)asfollows:
• HongKong,whereweprimarilytradeasGammonConstructionLimited, whichincludes: –jointventureprojects; –theGammonTechnologyParkwhichincludesoffices,workshops,ageotechnical laboratoryandvehicleandplantmaintenancefacility; –plantandequipment; –concretebatchingplants;
• MainlandChina,wherewetradeasGammonConstruction(Shanghai)Limitedand GammonConstruction(China)Limited;
• Singapore,wherewetradeasGammonPte.LimitedandGammonConstruction Limited(SingaporeBranch);
• Macau,whereweprimarilytradeasGammonBuildingConstruction(Macau)Limited;
• BBE&MLimited,ourelectricalandmechanicalcontractingservicescompany;
• LambethAssociatesLimited,ourengineeringconsultancy;
• EntasisLimited,whoundertakeinteriorcontractingandthesupplyofhighquality constructionproducts;and
• AsteelfabricationplantinDongguan,ChinatradingasPristine.
SustainabilityReport2005 1
ChiefExecutive’sStatement
WehopethisreportillustrateshowGammonseekstodeliverbestpracticegiventhecloseinterlinkagebetweenconstruction,ourcommunitiesandtheenvironment.
AsdevelopmentpressuresgrowacrossAsia,constructionactivitiesareinterlinkingevercloserwithourcommunitiesandtheenvironment.Operatingincongestedandbusyurbansettingsorincloseproximitytosensitivehabitatsandenvironmentsrequiressustainabilityconsiderationstobegivenabsolutepriorityinconstruction.WethereforehopethatthisReport,ourthirdsustainabilityreport,servestoillustratehowGammonseekstodeliverbestpracticegiventhemanychallengesweface,andhowwearestrivingtobetheindustrypartnerofchoice.
Asaserviceprovider,theextentofcontrolandownershipwehaveforsustainabilityissuesvariesdependentuponthenatureofactivities,theformofprocurementandthedurationofourinvolvement.Embracingsustainabledevelopmentprinciplesthereforerequiresthecontributionofallstakeholders.Byreporting,wenotonlywanttobeopenandtransparent,butwealsohopethatwecandemonstratetheneedforindustry-widecooperationandpartneringandtomaximiseandenhancesustainabilityopportunities.
ForGammon’spart,wehavemadegoodprogressduring2005withrespecttointegratingsustainabilitybestpracticeacrossourbusiness.WehavereinforcedourcorporategovernancethroughstandardisationofourGroupprojectriskmanagementprocessandextendingcertificationtoourmanagementsystemstoourmainlandChinabusiness.WecontinuetopromoteresponsibleprocurementandpartneringandaredelightedtohavereceivedrecognitionforoursustainabilityandenvironmentalperformancethroughseveralprominentawardsinHongKong.
Despiteourgoodandencouragingprogressintheseareas,our2005performancehasbeenmarredbythetragicfatalitieswehavesuffered.Theseaccidentsservetoillustratethehigh-risknatureofourbusinessandthatwemustneverbesatisfiedwhateverourperformancestatisticssuggest.Weremainfullycommittedtothezeroaccidentsvision,andwilllearnfromallincidentstoensurewecandeliverthehigheststandardsofsafetyonoursites.
Wewouldagaininviteyourfeedback,andwelookforwardtothechallengeswefaceinsharingourjourneywithyouaswecontinuetoembracesustainability.
ThomasHoChiefExecutiveGammonConstructionLimitedMarch2006
2 SustainabilityReport2005
AboutGammon
MapofOperations
Wepositionourselvestofosterlong-termsustainablebusinesspracticesinallregionsinwhichweoperate.
GammonisaprivatelimitedcompanyultimatelyownedequallybytheJardineMathesonandtheBalfourBeattygroups.EstablishedinHongKonginthelate1950s,wehavesinceexpandedourpresencebothinHongKongandwithinSouthEastAsia,wheretodayweoperateoutofofficesinHongKong,mainlandChina,SingaporeandMacau.OurMacauoperationsre-commencedin2005.WealsohavecompletedprojectsandhaveGroupcompaniesincorporatedinMalaysia,Thailand,Vietnam,thePhilippines,TaiwanandIndonesia,althoughnoconstructionactivitieswereundertakeninthesecountriesin2005.
Gammon’sbusinessinterestscoverdesign,projectmanagementandconstructionservicesforbuildings,civilengineering,foundations,electricalandmechanical,maintenanceofinfrastructureandinteriorrefurbishmentsandfitout.Wealsohavecomprehensivesupportservicesincludingalargefleetofplantandequipment,aconcretebatchingbusinessandasteelfabricationserviceprovidedfromworkshopsattheGammonTechnologyParkinHongKongandDongguan,mainlandChina.
SustainabilityReport2005 3
ToGammon,sustainabilityisguidedandmanagedthroughour‘QuadrupleBottomLine’.
SustainabilityatGammonOurapproachandinterpretationofsustainabilityisguidedbythe1987WorldCommissiononEnvironmentandDevelopment’sdefinitionof“Meetingtheneedsofthepresentwithoutcompromisingtheabilityoffuturegenerationstomeettheirownneeds”.Translatingthistoouractivities,sustainabilitytousisthepursuitofourlong-termeconomicandbusinessgoalsinanenvironmentallyandsociallyresponsiblemanner.
Asintroducedinourprevioussustainabilityreports,ourexperienceandworkingapproachtosustainabilityisnotjustaboutthetraditionaltriplebottomlineofEconomic,SocialandEnvironment,butalsoinvolvesafourthfacet,HealthandSafety,representingtheGammon‘quadruplebottomline’.Constructionisahigh-riskandpeopleintensiveindustry,andconsequently,wedemandandaimtodeliveratalltimesthehighestpossiblestandardsofhealthandsafetytoprotectworkers,staffandthegeneralpublic.Theimportanceweattachtohealthandsafetyacrossourbusinessnecessitatesthathealthandsafetyisacornerstoneofoursustainabilityframework.
CorporateSustainability
4 SustainabilityReport2005
DeliveringonSustainabilityCommitmentsWeusetheBalancedScorecardapproachtohelpalignourbroadercorporatestrategywithoursustainabilitycommitments.AGroupBalancedScorecardissetannually,definingtheGroup’sobjectivesandtargetsfortheyearandtheweightingsattributabletoeachfacetofperformance.Thesearethencascadeddownthebusinessthroughdepartmentandregion-specificBalancedScorecards.Wecanthenmeasureandexpressoursustainabilityinitiativesonacontinualbasistotrackaccountabilityofobjectivesandresults.
Gammonwasproudtowinthe2005HongKongAwardsforIndustries:EnvironmentalPerformanceAward,whichrecognisescompany-levelbestpracticeinpollutionprevention,wastereduction,useofresources,legalcomplianceandstaffandcommunityengagement.Inaddition,wealsowonthreeprojectawards–theGrandAwardforNamWanTunnel,aGoldAwardforCastlePeakRoadImprovementWorkandaCertificateofMeritfortheLandmarkEast–attheHongKongEco-BusinessAwards2005.Inresponsetotheawards,Gammon’sChiefExecutiveThomasHocommented:“EnvironmentalprotectionandsustainabilityarecorebusinessimperativesforGammon,andthecompanyisproudtoreceiveprestigiousrecognitionofitsadvancesandachievementsinthisarea.”
Ownership
Asaserviceprovider,ourabilitytointegrateanddeliveronoursustainabilitycommitmentsvariesacrossouroperatingactivities.Wherewehavelong-terminvolvementorownershipofassets,thisconferstousgreaterlevelsofcontrolandenhancestheimplementationofsustainablepractices.Thelevelsofcontrolandownershiparefunctionsofthenatureoftheprojectprocurementandcontractualarrangements.Wearestrongadvocatesofpromotingprocurementprocesseswhichenableconsiderationofthewholeprojectlifecycle.Designandbuildcontractarrangementsforexampleprovideuswithincreasedflexibilityinthedeliveryofsustainablesolutionsand,longer-termprocurementsolutionssuchasPublicPrivatePartnerships(PPP)orPrivateFinanceInitiatives(PFI)provideevengreateropportunitiesduetothelife-cycleapproachtoassetdeliveryandmanagementthattheycreate.
InnovationThedevelopmentandimplementationofinnovativeideasandtechniquesisakeycomponenttoGammon’ssustainabilitycommitments.EncouragingandfosteringinnovationispromotedthroughourCentresforInnovationandTechnicalExcellence(CITE),whichexistacrossGammon’smajordisciplinesandworkareas.Gammonalsorunsaregularinnovationcompetition,whichisopentoourstaffandbusinesspartners.Sustainabilityconsiderationsformthekeyjudgingcriteria.Our2005competitionattracted55entries,withideascoveringawiderangeofareas,fromsafetyandtheenvironmenttonoveldesignapproachesandsuggestionstoimproveefficiency.Thewinnersofthecompetitionincludedarecyclingprocessforconcretewasteandanoveltechniqueforenhancinghydrocarbonbiodegradation.
AchievingRecognition
SustainabilityReport2005 5
Theintegrationofsustainabilityintoourorganizationsupportsusinmeetingtheexpectationsofourshareholdersandcustomers.
EconomicPerformanceHongKonghasremainedourcoremarket,contributingto85%ofourbusinessturnoverin2005withtheremainingturnovercomingfromourmainlandChina,MacauandSingaporeactivities.AlthoughanumberofourmajorcivilengineeringcontractsinHongKongarenearingcompletion,weareseeingexcellentopportunitiesinSingaporeandMacauaswellasinourrailandelectricalandmechanicalbusinesses.Weenter2006withoneofGammon’sbesteverorderbooks.
WecloselytrackandreportonamonthlybasisourproductivityperformanceacrosstheGroup,enablingustoreactaccordinglythroughtheimplementationofproactivehumanresourcesinitiatives.WehavethereforemaintainedourproductivityinrecentyearsdespitethedownturnintheSouthEastAsiamarketsandfindourselveswellplacedwiththeskillsetsandstaffassetsrequiredtomeetnewopportunitiesandmarkets.
MainlandChinaisagrowingmarketforoursupplychainforthesourcingofqualityconstructionmaterials.Itisouraimtolocallysourceandprocureourproductsandserviceswherepossible,andin2005,wecontinuedtopromoteourlocalChinasourcinginitiative,increasingourmaterialprocurementvaluefromChinabyover17%fortheyear.
TurnoverGroup (US$ millions)
2003 200520042002
400
600
800
1200
1000
200
Turnover by LocationGroup 2005 (%)
Hong Kong Macau
Turnover by ServicesHong Kong 2005 (%)
E&M Construction Services
Civil Foundation Building
7.1
3.2
15.7
5816
53
85
7
SingaporeChina
EconomicandBusiness
6 SustainabilityReport2005
RiskManagementByyear-end2005,ourGroupprojectriskmanagementprocesswasstandardisedandfullyoperational.Itcoversactivities,financialmanagement,healthandsafety,environmentalandsocialperformanceattheprojectlevel.Theprocessprovidesasystematicandconsistentmethodologyinmeasuringandassessingriskagainstvariousimpactscalesaccordingtoprojectspecifics.Thisenablesalogicalandconsistentmeansofidentifying,analysing,assessing,treating,monitoringandcommunicatingpotentialriskevents.Quarterlyreportingisrequiredunderthissystem.
Implementationoftheriskprocessisdesignedtoinvolvetheprojectteamtoassessriskandassumeitsresponsibilityduringthelifeofaproject.ItisactionedthroughriskregistersfeedingbacktotheGroupRiskManager,withinvolvementfromtheExecutiveCommitteeonthoseareasdeemedhighpriority.Thewholeprocessempowersaproject’steamwiththeawarenessandthetoolstomanageriskwithintheirsphereofinfluence.
Theseproceduresarealsodesignedtoidentifyopportunitiesaspartofthemanagementprocess.Throughanalysisofrisk,weareabletoidentifyproject-specificopportunitiesthatmayexistfortheuseofalternativetechnologiesandmethodologies,forbetterefficiencies,costsavingsorperformanceimpact.
SystematicriskmanagementbringsGammonclosertosustainabilitythroughmoreefficientandreliableperformance,minimisinglossexposureinprojects,thecapabilitytoseekbroaderoutcomesbeyondfinancialbenefitandabetter,moreroundedassessmentofopportunitiesforfutureactions.Consistentwithourbrandvalues,Gammonineffectbecomesthecustomer’sriskmanagerinaproject.
TheDeepBayLinkNorthhighwayprojectinHongKongischaracterisedbyanumberofchallengingrailwayandnoiseconstraints.Atonepointalongthealignmenttheconstructionoftheviaductoccursdirectlyoveraliverailwayline,allowingonly800mmclearanceaboveoverheadrailwaypowerlines.AstheMainContractorforthisconstructioncontract,Gammonneededtoovercometheseconstraints,whichwereunacceptabletotherailwayoperatorwhenconsideringtheoriginalconstructionproposal.Furtherconstraintsincludedtherequirementforworkstoberestrictedtothreehourspernightduringnon-traffichours.
“Byunderstandingtheconstraintsandriskswewereabletoidentifyanddesignanalternativeandacceptableconstructionmethodologybyconvertingalaunchinggirdertoamobilecantileversuspensionfalseworksystem,”saysRaylandLee,ConstructionManagerfortheproject.“Thissystemisprefabricatedoff-site,significantlyreducingtheworktimeabovetheraillineandofferedwiderbenefitsintermsofbothcostsavingsandthereduceddisturbanceachievedwithuseofquieterequipment.Byensuringwethoroughlyaddressedtheriskprofile,wewerenotonlyabletominimisetherisks,buttoenactaviablealternativesolutionthatwaseconomicallyadvantageousfortheclient.”
ConvertingRisktoOpportunityDeepBayLinkNorthhighway
SustainabilityReport2005 �
GovernanceOurgovernancestructureisvestedintheBoardofDirectors,chairedbyaNon-ExecutiveDirector(ashareholderrepresentative).TheBoardisresponsibleforsettingstrategy,policies,riskmanagementandfinancialperformanceofthebusiness.TheExecutiveCommittee(comprisingExecutiveDirectors)isresponsiblefortheimplementationofstrategyandpoliciesataday-to-daylevel,andareaccountabletoourshareholders,theJardineMathesonandBalfourBeattygroups,viatheBoardofDirectors.AllExecutiveDirectorsarefull-timeemployeesofGammonorareexclusivelysecondedtoGammononafull-timebasis,andhavespecificresponsibilitieswithintheGroup'soperations.
SustainabilitygovernanceataGrouplevelissteeredthroughSafety,Environment,QualityandRiskCommittees,basedinHongKong,supplementedbyregionalSystemReviewmeetingsinChinaandSingapore.Eachofthesecommitteesistaskedwithcascadinginitiativesandcollectingfeedbackthroughoutthebusinessandareresponsibleformonitoring,auditing,analysisandactioningonacontinuousbasis.
CodeofConductGammoncurrentlyfollowstheJardineMathesonCodeofConduct.During2005,wecommenceddevelopmentofourownCodeofConductwhichencompassescorporatepracticesinbusinessethics,compliance,environmentalandsocialresponsibility,employeerightsandprocurementpractices.Itisbasedonasetofkeybusinessprinciplesandtheframeworksinplaceforbothofourshareholderstotheextenttheyareappropriatetoourmarkets.TheCodewillbecomeformalpolicyduring2006andformsapivotalsupporttooltoreinforcegovernancestandardsacrosstheGroup.
CultureofQualitySustainabilityunderliesourestablishedcorporateaimtodeliverahighlevelofqualitytoourcustomersthroughourbrandvaluesofbeingcustomer-centric,resource-rich,innovativeandriskmanagers.Weengenderacrossourbusinessesandstaffaqualityculturethroughasenseofownershipandprideinourwork.Qualityisthereforeatthecoreofourvaluesandextendsfromourmanagementsystemsandprocessestoourpeopleandtheserviceswedeliver.
Risk Managers> environmentally committed> safety compliant> forward thinking> respectful, team players
Resource-rich> design, build, plant> Asian experts> Balfour Beatty and Jardine
Customer-centric> consensus builders> responsive> trustworthy
Innovative> learning organisation> technology enabled
Quality> product> service> social responsibility
Ourbrandvalues
� SustainabilityReport2005
CertificationofManagementSystemsinChina
HSEQManagementSystemsGammon’sHealth,Safety,EnvironmentalandQuality(HSEQ)systemsprovideeffectiveandconsistentmanagementofactivitiesacrossallofourbusinessesandfunctions.Asof2005,withthesuccessfulcertificationofourmainlandChinaoperations,allofourregionaloperationsarecertifiedtooperateunderISO9001forqualitymanagementandOHSAS18001certificationforsafety.ISO14001forenvironmentalmanagementappliestoallregionaloperations,exceptforourPristineworkswhichwillseekcertificationin2006.OurrecentlycommencedMacauoperationsoperateunderHongKong’ssystems.Thesesystemsunderpinothercorporatefunctionsincludingprocurement,humanresources,financeandintegratedmanagementservices.IndependentauditsforISOandOHSAScertificationareundertaken,andduring2005,over30wereconductedonourvariousmanagementsystems,representinga43%increaseover2004.During2005,weconductedover65internalaudits.
Gammoniscommittedtoenforcingconsistenthighstandardsofoperationacrossallitsregionalcentres,irrespectiveofthelocalmarketconditionsandregulatoryobligations.Thesestandardsareunpinnedbyourcorporatebrandvalues,ourqualitycultureandamindsetofcontinuousimprovement.
MainlandChina,asadevelopingeconomyposedasetofnewchallengesinsecuringcertificationforourmanagementsystems.Ourbusinessinthisregionalcentrecomprisesthreeseparateandculturallydiverseoperations,withconstructionteamsinthePearlandYangtzeRiverDeltasandoursteelfabricationfactory,Pristine,inDongguan.Thecertificationprocessbeganwithgainingthebuy-inoftheregionalmanagementteams,followedbyreinforcementthroughtrainingoftheworkforce.Wethenhadtoovercomethechallengeofstandardisingourproceduresandworkprocesseswherepreviouslyvariationsexistedduetoculturaldifferencesandexpectations.
EachoftheseoperationsandourcollectivemainlandbusinessnowbenefitfromstandardisedsystemsandapproachesandtheactionandenforcementofGrouplevelinitiativescannowbemoreeasilyintegratedintoallourChina-basedactivities.
During2005,weenhancedourmanagementsystemsthroughourEnterpriseResourcePlanning(ERP)system,enablingustotrackperformanceinrealtime.Throughtheinputofdatafromsitesandoffices,itprovidesthetoolstoenableanalysisofaprojectintermsofHSEperformance.Incidentsandaccidentsaretrackedthroughouttheirlife,andamechanismexistsformeasuringdata,comparisonanalysis,feedbackandimprovementactionsonactivitiesundertaken.TheERPsystemextendstoexternalperformanceappraisalsoftradesubcontractorsandsuppliersbenchmarkingtheirperformanceagainstinternalstandardsincludingthoseforHSEQ.
SustainabilityReport2005 �
Wepromotesociallyresponsiblepracticesandinitiativestoretainourindustryleadershiproleandbethecontractorofchoice.
Gammon’sStaffGammondirectlyemploysnearly3,600peoplehailingfromsomeover17differentcountries.Over51differentprofessionsandtechnicalbackgroundsmakeupourworkforce.Assuch,ouremploymentpolicyistohirethebestpersonforaparticularpositionregardlessofsex,creedorethnicbackground.
Toensurewehaveasustainableworkforce,wehaveinplaceanumberofgroup-widehumanresourceprogrammes.Successionplanningbeingacriticalbusinessissuein2005,wepublishedcareerdevelopmentpathsforallstaff.In2006,wewillestablishandimplementstructuredsuccessionplanningfortheseniormanagementofthebusiness.Thisprocessensuresnurturingofourtalentacrossallbusinessregionsandactivities.
Anappropriatelife/workbalanceisactivelyencouraged.TheGammonStaffRecreationCluborganisesregulareventsandactivitiesacrosstheregionsandattheendof2005,weintroducedalternativeSaturdayworkinginHongKongasopposedtothenormalpracticeofasixdayweek.WemeasureourperformanceasanemployerofchoicethroughregularStaffOpinionSurveysandopenmeetings.Weencouragedialogueamongstallemploymentlevelsandcontinuetoorganiseregularbreakfastsessionsforyoungeremployeestosharetheirviewsdirectlywithseniormanagement.Internalcommunicationsusingtheintranet,noticeboards,visitsandtourspromotestaffawarenessandthebuy-intoourcorporatevalues.
Thecontinuoustraininganddevelopmentofourstaffisrecognisedasanessentialdriverofimprovementandknowledgedevelopment.TheGammonAcademyprovidesaformaltrainingfacilityforusebyallstaffacrosstheGroupaswellasforsubcontractorsandbusinesspartnersonselectedcoursesandprogrammes.During2005,47separatetrainingcoursesweredeliveredbytheAcademy.Site-basedtrainingisdeliveredthroughmorningassemblies,toolboxtalksandclassroomsessions,andtheWorkerRegistrationCentresfacilitatecriticaltraininginsafetyandenvironmentalissuestoourworkersaswellasthoseofoursubcontractors.WealsoprovideannualscholarshipsfortheMasterofInterdisciplinaryDesignandManagementofferedbytheUniversityofHongKong.In2005,threestaffwonscholarshipsandcommencedtheprogrammeandin2006,afurtherfourstaffwillparticipate.
Sincetheearly1980swehaveofferedapprenticeshipsandgraduatetraininginconjunctionwithprofessionalinstitutionsincludingtheConstructionIndustryTrainingAuthority(CITA),HongKongInstitutionofEngineers(HKIE),InstituteofCivilEngineers(ICE)andHongKongInstituteofSurveyors(HKIS).In2005,Gammonawardedcompletioncertificatestoninetechnicianapprenticesand13graduatetrainees.
SocialResponsibility
10 SustainabilityReport2005
PartneringtoOvercomeChallenges
ApplyingthePPPModeltoHongKong’sHighSpeedRoads
PartneringGammonpromotesthepracticeofpartneringasakeystepforwardtoimproveefficiencyfortheindustry.Partneringfostersasharedvision,promotingcommunicationamongstprojectparticipants,championsbestpracticeindesignanddeliveryandultimatelyimprovesoverallperformance.WehostregularPartneringForumstowhichweinvitekeyindustryfiguresandleaderstodebateandpromotetheneedforlastingpartnershipswithintheconstructionindustry.During2005,wehosted14sucheventswithover100differentcompaniesandorganisationsattending.Inparticular,wearestrongadvocatesofthelong-termpartneringapproachtoassetdeliveryandmanagementthroughprocurementmethodologiessuchasPublicPrivatePartnerships(PPP).
TherenovationoftheMandarinOrientalHongKong,aprestigiouslandmarkinthecoreCentralbusinessdistrictofHongKong,involvesnewcurtainwallingtothe26-storeytowerandretailpodium,reconstructionofguestroomsandtherenovationofrestaurant,spaandpublicareas.Inadditiontoaseven-monthclosureperiod,theprogrammeconstraintsincludeaperiodwhenthehotelwillbepartiallyopenforearlyoccupancyandtheconstructionandrefurbishmentundertakenwithindenselyutilisedandnarrowcityblocks.
Early-stageinvolvementonthepartofGammonhashelpedstewardbestvalueindesignsolutionsandthemitigationofnegativeimpactsarisingfromprojectdelivery.Withactiveinvolvementintheprojectforovertwoyears,GammonleadsastheManagementContractorandthroughthepartneringapproach,includingworkshopsandmock-upexericises,seekstoensureaninclusivesupplychainprocessdeliveringvalueformoneyaswellastimelyandinformeddecision-makingtokeeptheprojectontimeandwithinbudget.Thisproactiveapproachtoriskeffectivelyprovidesacomprehensiverisk-basedmanagementprocesstotheprojectonbehalfofthecustomer.
In2005,Gammoncommencedalong-termhighwaymaintenancecontractinHongKongwhichintegratesaPrivatePublicPartnership(PPP)contractapproach.ThecontractisbasedonclearlystatedperformancerequirementsandencouragesarealpartnershipwiththeHighwaysDepartmenttodeliverbettervalueandservice.
ThePPPmodeladoptedprovidesalong-termapproachtothemanagementandmaintenanceofHongKong’shighwayassets.Morestrategic,life-cyclebaseddecisionscanbemadeinrelationtoassetmaintenanceandmanagement.Thelongercontractdurationalsoallowsgreaterinvestmentinspecialistplant,materialsandmethods.Althoughtheprojecthasonlyrecentlycommenced,Gammonhasinitiatedstudieslookingatthelongertermopportunitiesforpromotinginnovation,energyconservationandwastemanagementaswellastheplanningtoolstominimizedisruptiontoroadusersandensuresafetythroughmoreeffectivetemporarytrafficmanagementmeasures.
SustainabilityReport2005 11
RepeatbusinessthroughCustomerSatisfaction
CustomersUnderstandingcustomerneedsandexpectationsispivotaltocorporatestrategyandourlong-termviabilityasabusiness.Asprimarystakeholderstoourbusiness,wecontinuouslyengagetheirinterestswiththeobjectivetounderstandcurrentexpectationsandforourbusinesstorespondtofuturerequirements.WeundertakearegularCustomerSatisfactionSurveytogaugeourstrengthsandidentifygapsinourperformance.Theseundertakingsprovideperformanceindicatorsforcomparisonwithannualsettargets.WecontinuetoseeintheresultsofthesesurveysthatGammon’sbrandvaluesconsistentlymirrortheprioritiesofourcustomers,andmoreimportantly,thatwedeliverintheseareas.FromourpublicsectorcustomersinHongKong,representingasignificantnumberofourprojects,wealsogainfeedbackthroughtheContractor’sPerformanceReports.Forthepastfiveyears,wehaveseenconsistentimprovementinourperformance,whichsignificantlyexceedsthemedianindustryaverage.
GammonandHuaweiTechnologies,amainlandChinesetelecommunicationscompany,haveestablishedalong-termworkingrelationshipfosteredbythemindsetofpartnering.Thisrelationship,builtonmutualtrustandopendialogueinunderstandingeachother’sexpectationshelpsensurecost-effectiveconstructionsolutionsaredeliveredforprojects.
Sinceourfirstcooperationin1999withtheconstructionofHuawei’sresearchanddevelopment(R&D)facilityinShenzhen,mainlandChina,wehavesincebeenretainedforaseriesoffurtherprojectsincludingalterationandadditionsworkstotheoriginalfacility.Thelong-termpartneringrelationshipenablesustofullyunderstandHuawei’sasset(theR&Dfacility)andtheexpectationsoftherelevantstakeholders,namelythecustomerprojectteam,endusersandtheestatemanagementteam.ByunderstandingtheseexpectationsandwiththeknowledgeandexperienceoftheHuawei’sprojects,Gammonisabletofast-trackprojectworkresultingincost-effectiveconstructionmanagementsolutions.
Customer Satisfaction Survey*Overall (including both Public and Private Sectors)
2003 2005200420022001
4
4.5
4.25
3.75
3.5Overall SatisfactionUsing Gammon on Next Project
* Survey results based on a scale of 1– very unsatisfactory to 5– very satisfactory
12 SustainabilityReport2005
SupplyChainManagementinMainlandChina
SupplyChainOurapproachtosupplychainmanagementisunderpinnedbyourbrandvaluestoensurethedeliveryofhighqualityproductsandservicesandtomeetcustomerexpectationsinaconsistentmanner.Acomprehensivesupplychainsystemisoperatedtocontrolandminimiserisksbyembracingalife-cycleapproach,wherewetakeresponsibilityforthefullprocurementprocessfromsourcing,negotiation,contractmanagement,testingandverificationthroughtologisticsanddelivery.Bymanagingrisksatallstagesofthesupplychain,weensuremoreeffectiveandefficientcontrolandareabletominimiseandeliminatenegativeimpacts.
Werecognisetheintegrityofproductsiscriticaltoourreputationandapivotalcomponenttoproductstewardship.Wethereforeseektooffercustomersbetterproductsbyworkingcloselywithoursupplychainonquality,durabilityanddelivery.OurCentresforInnovationandTechnicalExcellence(CITE)helppromotethisthroughdevelopmentofinnovationsandtechniquesinsupportofbestpractice.
Withsuppliersandsubcontractors,weseektoengendersustainabilityasabusinessethicinoursupplychainmanagement.In2005,weconductedthreeSupplyChainPartnerSharingsessionsattendedbyover40ofourbusinesspartnersinHongKongandShenzhen,withtheaimtodiscusspartneringissuesandtoraisestandardsofmanagementacrosstheindustry.Wehavereceivedexcellentfeedbackfromthesesessionsandarealreadyseeingthebenefitsthroughclosercooperationandworkingtogetherincertainareas.Wehavealsoidentifiedtheneedforourapproachtofocusonoursubcontractors.Thisisapriorityareafor2006.
MainlandChina,althoughbeingamajorsourceofconstructionmaterials,presentsnumerouschallengesinmeetingGammon’sminimumsuppliercriteria.Securityofsupply,qualityofproductandspecifiedstandardsinsafetyandenvironmentforfactoryoperationsrequirethehands-oninvolvementofourProcurementteaminthisdevelopingmarket.GammonundertookapilotauditingprogrammewithGuangxiHuahongCementCo.Ltdtoinitiateanewsourceforcementsupply.Factoryvisitsandauditswereundertakentoinspectoperations,interviewmanagement,reviewexistingenvironmentalpracticesinregardstocommunityimpact,assesstheprospectsforGovernmentassistanceinupgradingtheexistingfacilitiesandalsotoinspecttheirtransportandlogisticsfacilities.SubsequentmeetingsandtheformulationofanimprovementprogrammeledtothequalificationofthecompanyanditsGuangxi-locatedfactorybecomingaregularsuppliertoourMacauoperationsduring2005.Regularauditswillcontinuetoassuresupplierintegrity.
SustainabilityReport2005 13
Weoperateunderapolicyofresponsibleprocurementacrossourbusinessesaspartofthesupplychainmanagementprocess,withimplementationthroughadecentralisedframeworkforregionalcentres.Nevertheless,allofficesshareacommonmethodology,whichlooksbeyondpricealoneintheselectionprocessforsuppliers.Considerationisgiventohealthandsafetyissues,environmentalcomplianceandtreatmentofworkers,throughduediligencesiteandfactoryvisits.In2005,wecommencedunifyingsupplierinformationfromourregionalcentresforfutureconsolidationandcomparisonofdata,policydevelopmentandactionsonbestpracticeforprocurement.
In2005,wealsoconsolidatedamechanismtobenchmarktheperformanceofindividualtradesuppliersandsubcontractorsworkingonGammonprojects.Thisinformationisnowpublishedviaourextranet,accessiblebyourvendors,sothattheycanunderstandandbenchmarktheirrelativeperformanceagainstothersametradecompaniesbeingusedbyGammon.Thisinformationwillalsobeusedforreviewanddiscussiontoinstigatecontinuousimprovement.
CommunityWithintheurbanareaswherewework,wemustmeetthelocalcommunities’andstakeholders’increasingexpectationsinprojectdelivery.Engagingandeducatingontheworkweareperformingcontinuingthroughthelifecycleofourprojectsisaprioritytous.Onandoff-site,wecloselymanagesafety,environmentalandnuisancefactors.Forexample,during2005weundertookacomprehensiveappraisalofpublicriskarisingfromouractivitieswithanumberofareasforactionidentified.
Throughactivestakeholderengagementandthevoluntaryadoptionofstringentperformancestandards,GammonhasbeenabletoidentifyandmanagepotentialnegativecommunityimpactsarisingfromthecomprehensiveupgradeoftheLandmarkretailandcommercialcomplex.LocatedinHongKong’scorebusinessdistrictofCentral,theshoppingcomplexposesnumerouspublicconstraintstotheworkingstrategy,sequenceandtimingoftheworks.Theseincludeaccesstothecomplex,asitremainsopentothepublicthroughouttheworks,theofficesadjacenttothesideandanewluxuryboutiquehotelrecentlyopenedinthecomplexitself.
Throughregularclientandtenantmeetings,goodplanningandeffectivecommunications,potentialconflictsareanticipatedandproactivelymanaged.Forwardplanningandworkssequencinghasensuredpublicareasandworksitesareclearlydelineatedandaresafeforpedestriansandgeneralpublicuseand,thatdisruptionstotheheavilycongestedstreetlevelareasareminimised.Nuisancefactorstotenants,theexistingbuildingandsurroundingpropertieshavebeenreducedwiththeadoptionofstringentvoluntarynoiseandvibrationstandards.Regularengagementensurespromptattentiontoallcomplaintsandenquiresonsiteworks.Todate,responsesfromstakeholdershavedemonstratedthatthebusinesseswithinthecomplexhavenotbeenmarkedlydisturbedduringtheworks.
ALandmarkChallenge
14 SustainabilityReport2005
WiththeexpansionofourPristinesteelfabricationfactoryinDongguan,noisegenerationfromtheextendedproductionyardposedapotentialnuisanceimpactduetotheadjacentlocationofahostel.Pristine’smanagementandstafftookaproactiveandvoluntaryapproachtothispotentialproblem.Followingdetailednoiseassessments,bothfordayandnight-timesituations,theresultswereusedforthedesignandconstructionofanoiseenclosuretoensurethatthenoiselevelsatthehostelarereducedtowithinacceptablestandards.Subsequenttestinghasconfirmedthis.ThisexercisewasundertakenaspartofGammon’scommitmenttotheFederationofHongKongIndustries’1-1-1ProgrammeaimedatencouragingenvironmentalimprovementandstewardshipinthePearlRiverDelta.
Ourcommitmenttothecommunityreachesbeyondourworksitesandtheirimpacts.Wearearegularcontributorandparticipantinlocalcharitiesandevents.GammonrunsaMindsetprogramme,whichpromotestherehabilitationofmentallyillpatientsthroughemploymentandalsoworkscloselywithlocalschoolsthroughourstaffwhovolunteerasambassadorstotheMindsetprogramme.Weactivelysupporttheconstructionindustry’sowncharity,theLighthouseClub,forthoseaffectedbyconstruction-relatedincidents,andregularlysupporttheCommunityChest,theChristinaNobleChildren’sFoundationandothercharities.Ourstaffarealsoregularparticipantsandvolunteersincommunityeventsthatpromotesocialandenvironmentalissues.
During2005,GammonsponsoredaMindsetprojectwhichinvolvedtheconversionoftheoldstaffandwelfareclubatCastlePeakHospital,HongKong,intoamulti-functionalcommunitycentre.Thecentre,comprisingsome7,000squarefeet,isopentotheHospital’spatientsandtheirfamilymembers,servingasavenueandprovidingfacilitiesforvariousactivitiessuchasvocationaltrainingandself-helpgroups.Gammonundertooktheoverallmanagementandtherenovationservice,ensuringeffectivecoordinationwithallpartiesinvolvedandsuccessfulcompletion.
Gammoncontinuestopromoteandsupportthenextgenerationofengineeringandconstructionprofessionals.In2005,atotalof28undergraduatesfromeightuniversitieswereselectedtojointheGammonUniversityFellowship.TheFellowshipsprovidepersonalmentoring,training,sitevisits,involvementinGammonactivitiesandprioritytoapermanentcareerwithGammon.Wehavealsowell-establishedscholarshipprogrammeswiththreeleadingChineseUniversities:TsinghuaUniversityinBeijing,TongjiUniversityinShanghaiandtheSouthChinaUniversityofTechnologyinGuangzhou.Eightyonescholarshipshavebeengiventostudentsattheseinstitutionsprovidingthemtheopportunitytocompletefurthereducation.
MindsetatCastlePeakHospital
CommunityResponsibilityinChina
SustainabilityReport2005 15
HealthandSafety
Asthefourthfacetoftooursustainabilityvision,Health&Safetyismanagedasapriorityfunctiontoourbusiness.
ZeroAccidentVisionWedonotcompromiseincreatingthebestinaworkingenvironment,equipmentmaintenanceandstafftrainingtosupportourzeroaccidentvision.Acomprehensiverangeofinitiativestocreateacultureofsafetythatminimisesrisk,seekstoeliminateaccidentsandstrivesforfullcomplianceonsitesunderpinsourvision.
Inalloperatingareas,initiativesaresupportedbycertifiedsafetymanagementsystems(toOHSAS18001standard),site-specificriskregisters,regulartrainingtoallstaffandon-sitemanagementbycertifiedsafetypersonnel.Weannuallysetprimaryandsecondarytargetstotrackourperformanceinsafety.Primarytargetsrelatetoissuessuchasaccidents,incidentratesandnon-compliances,whereasoursecondarytargetsintroduceaseriesof‘nearmiss’measurables.
TheSentosaCoveArrivalplazaprojectislocatedonSingapore’sresortislandofSentosa.TheGammonprojectteamfacedsafetychallengesduetothelargeareaoftheprojectsite,themultipleconcurrentworkfronts,andtherequiredextensivescaffoldingtoprovideworkingplatformsandaccess.Inaddition,aculturallydiversesubcontractorworkforceneededtobemanaged.
Tomeetandovercomethesafetyrisks,theprojectteamimplementedacomprehensivesafetymanagementsystem,whereallsupervisorystaffandsubcontractorswerepartytoitsimplementationandachievingtheproject’ssafetygoals.Theactioningofanareamanagementscoringscheme(seecasestudyonpage18),whichtoourknowledgeisthefirstapplicationofsuchasysteminSingapore,provedtobeakeycomponentofthesite’ssafetysuccess.
During2005,theprojecthadnoreportableaccidentsorlosttimeincidentsdespiteover380,000man-hourshavingbeenworked.
AchievingtheZeroAccidentVisionSentosaCove,Singapore
16 SustainabilityReport2005
In2005,Gammonachieveditslowest,mostimprovedaccidentrateeverrecordedandthehighestlevelsofcompliancetoHealthandSafetyregulations,with29%and33%improvementsrespectivelycomparedwithour2004performance.UsingtheGovernmentproducedfiguresfortheHongKongconstructionindustryaverageaccidentincidentrate,werateamongstthetopperformingcompaniesinourindustry.Ourperformancehasbeenrecognisedbyindustrythroughanumberofawardsforsafety.
Despitethesebesteffortsandperformance,constructionremainsahigh-riskbusinessandwehaveyettototallyeliminatesafetyriskexposure.In2005,fourfatalitiesoccurredonoursites.Ourresponsestotheseaccidentshavebeenswiftwithimmediateinvestigationsandreviewsundertakenofbothmanagementandequipmenttounderstandtheapparentdisconnectcomparedwithourimprovedoverallperformance.Thefindingsoftheseinvestigationsarenotjustfocussedonidentifyingtherootcausesoftheseunfortunateaccidents,butaddresswhereandhowtoeliminatesimilarsituationsinfuture.Aseriesofhigh-levelinitiativeswillbeundertakenin2006tofurtherimprovesitepracticesandaccountability.
TargetingHighRiskActivitiesCertainactivitiespresenthigherthanusualrisksonourconstructionsites.Baseduponourprojectworkandactivitiestobeundertaken,wearecontinuallyreviewingareaswhereweneedtobevigilantandreinforcesafetymessagesandexpectations.Anexample,our‘WorkingatHeightSafetyCampaign’,waslaunchedin2005toenhanceandpromoteworkingatheightsafetyawarenessandtorewardoursites,workersandforemenforoutstandingperformance.TheWorkingatHeightCharterwassignedinJune2005byGammon’sseniormanagementtocommitourselvestothisinitiative.Itisplannedtotracktheeffectivenessofthispromotionalactivityandundertakefurthercampaignsin2006.
InOctober2005,toreinforcesafetyawareness,weheldGammon’sfirstHealthandSafetyFamilyDayinHongKong.Thedayattractedover700visitors,includingstaffandtheirfamilies,subcontractors,clientsandGovernmentofficials.Inadditiontogamesboothsaimedatreinforcingthesafetymessage,anawardpresentationwasheldforthewinnersofthecompetitionsfortheBestSafetySite,theBestSafetyForeman,theBestSafetyWorkerandtheBestSafetySlogan.
Accident Incident Rates (per 1,000 workers)*2001–2005
30
25
20
15
10
5
0
Hong Kong SectorChinaSingaporeGroup excluding ChinaInternational2001 2002 2003 2004 2005
* For comparison, the latest available incident rate for the Hong Kong construction industry (For 2004) was 60.3 per 1,000 workers.
30
25
20
15
10
5
0
ReinforcingSafetyAwareness
SustainabilityReport2005 1�
Behavioural-basedSafetyBehavioural-basedSafety(BBS)introducesasystematicon-goingapproachtosafetymanagementbyobservingworkerbehaviourandsafetyawarenessonsiteandassessingwhyworkersbehavethewaytheydo.Behavioural-basedsafetyisabottom-upapproachfocusingonfront-lineworkers,supervisorsandmiddlemanagers,whereincriticalbehavioursareidentifiedandtargetedforchange.Theseactionsincludegoalsettingandopendiscussionwithworkersontargetsforsafety,regularsitevisitsbyDirectorsandseniormanagementtoenforcecorporatecommitmenttosafety,andtheintroductionofrewardschemesforworkersinbestsafetypractices.
In2004,GammonembarkedonapilotstudywiththeOS&HCouncilinHongKong,whichidentifiedanumberoffocalareastoimprovesafetyawarenessandbehaviour.In2005,wefollowedupbyworkingjointlywithTsingHuaUniversityonafurtherresearchstudy.ThreeofGammon’smajorconstructionsitesinHongKongwereselectedtoparticipateinthisstudyandthefindingshavereinforcedthenecessityofhighlevelinvolvementinsafetymanagementandthebenefitsofgoalsetting.AlthoughtheuseandapplicationofBBSintheconstructionindustryremainsatapreliminarystageofunderstanding,forGammontheestablishmentoftheAreaManagementschemealongwiththetrainingofoursub-contractor’smanagementareimportantoutcomesofourBBSstudiestodate.
Safetyisbothapersonalcommitmentandtheresponsibilityofallworkersatalltimesonsite.Tobringthisunderstandingtobothemployeesandsubcontractedworkers,in2005weintroducedtoallofoursitestheAreaManagementscheme.Thisisamethodologywherebyappointedindividuals,knownasAreaManagers,aremeasuredandscoredontheperformanceoftheirrespectivesite-basedteamsforHealth,Safety,EnvironmentalandSecurity(HSES)basedonobservedphysicalconditionsonsite.ThisisachievedbydividinganygivensiteintoclearlyidentifiableareasinwhichboththeAreaManagersandtheirteamsareassignedwithoverallresponsibilityforHSES.
WeeklyinspectionsandscoringoftheseareasisundertakenbyGammon’ssafetystaff,withtheperformanceresultsreportedbacktoseniorsitemanagementforreviewandaction.Inaddition,anindependentauditorcarriesoutperiodicauditsofallsitestoensureaccuratescoringandthuscreateamorecomparativestandardacrosstheCompany.During2005,theAreaManagementschemewasinitiatedacrossallprojectsitesinclusiveofallourregionaloperations.Thisisasignificantadditionalperformancemonitoringandbenchmarkingschemewhichwebelieveisuniquetotheindustry.
AccountabilityattheWorkSiteAreaManagement
1� SustainabilityReport2005
WorkerRegistrationandTrainingDuring2005,weaddedtwofurtherWorkers’RegistrationCentrestoouroperations,oneinMacauandafourthinHongKong,tosupplementtheexistingthree.Inadditiontotheirfunctionasregistrationfacilities,thesecentresprovidecompulsoryhalf-daypracticalsafetyandenvironmenttrainingcoursestailoredtotheneedsoffrontlineworkers.Bytheendof2005,atotalof13,180workersfromGammonsitesanddirectGammonstaffhadattendedourregistrationcentreswithover86%ofthesebeingsubcontractorworkers.
WorkingwithSubcontractorsandSuppliersGammonacknowledgesthatinordertomaintainconsistentlyhighhealthandsafetystandards,thetrainingandeducationofoursubcontractors’managersisacriticalcomponentofthesafetycultureandmindset.In2004,theGammonAcademylaunchedafulldaytrainingcourseentitled‘HSEManagementSystemforSubcontractors’,whichwastargetedatoursubcontractors’seniormanagersanddirectors.In2005,31subcontractors’managementstaffattendedthiscourse.
EnsuringaHealthyWorkingEnvironmentAllGammonprojectsitesarerequiredtomeetminimumstandardsofhealthandhygiene,whichareinspectedroutinelyduringinternalauditsandwhenundertakingAreaManagementinspections.Protectionagainstmosquitoes,rodentsandotherpestsisroutinelyundertaken.
InresponsetothepotentialforAvianFlu,during2005weprovidedPersonalHealthProtectionKitstoeachmonthlyanddailypaidmemberofstaff.Thepurposeofthekitistoactasapreventionmeasureagainsttheoutbreakoftheinfectiousdiseases.Furthermore,ahealthpromotioncampaignwasorganizedtopromotehealthawarenessamongstaffincludingrecommendedpersonalhygienetraining.
Attendees at Gammon’s Worker Registration Centres(at 31/12/05)
Direct Gammon Workers (1,786) Subcontractor Workers (11,394)
13.6
86.4
SustainabilityReport2005 1�
Westriveforcontinuousimprovementandleadershipinenvironmentalprotectionthroughinnovationandbestpractice.
ManagingImpactsWetackleenvironmentalmattersthroughourcompany-wideenvironmentalmanagementsystems.Byfirstquantifyingandmeasuringourperformance,weareabletoimplementandadoptappropriatemitigationmeasurestominimiseandmangetheimpactsofourbusinessactivities.Werecognisethattheextenttowhichweareabletomanageandcontroltheseenvironmentalimpactsisafunctionofthedeliveryandprocurementprocess,theextentofownershipandtheactualprojectspecifics.Toreachbeyondtheselimitations,wepromotepartnering,earlystagedesigninvolvement,buildabilitystudiesandotherinitiativesandmeanstopromoteandadoptbestpractice.
PerformanceMonitoringEnvironmentalregulatorycompliancerepresentstheminimumexpectationforourbusiness.During2005,wereceivedtwolegalnon-compliances,oneforaprojectsiteinHongKongwhereanillegalwaterdischargeoccurredfollowingtheaccidentalturningoffofacontrolpump,andthesecondforanoiseissueinSingapore.Actionsweretakentoimmediatelyrectifytheseproblemsandtotakemeasurestohelpensurenosimilarbreachesinthefuture.
In2003wecommencedenvironmentaldatacollectionfromourmajorHongKongprojectsfocusingonwastegeneration,waterconsumptionandenergyusage.Thisprogrammewasextendedin2004toallHongKongprojectsandin2005toallofGammon’soperations,activities,offices,supportservicesandregionalbusinesses.ThismostrecentexerciseprovidesthemeanstoquantifyourdirectenvironmentalimpactsinacomprehensiveandcoordinatedmannerforbettermanagementandGrouptargetsetting.
Performancefor2005 HongKong Singapore* China Total (includesMacau) (includesPristine)
Landfillwaste(m3) 244,274 7,152 634 252,060
WastetoPublicFill(m3) 416,130 Nodata Nodata –
ElectricityUsage(kWh) 19,695,029 459,371 1,766,896 21,921,296
DieselandPetrolUsage(litres) 26,888,659 873,101 158,390 27,920,150
Waterconsumption(m3) 545,860 15,997 44,313 606,170
* Singapore data has been extrapolated for the year based upon August to December returns.
TheNamWanTunnelprojectgeneratedover800,000m3ofrockspoilinexcavationwaste.Withourproactiveapproachtomanagement,theprojectteamundertookprocessingofthespoilintoreusablematerialviaaGammon-establishedsortingfacility.Then,throughcollaborativeeffortsinvolvingbothGammonandothermanagedconstructionsites,theentirevolumewassuccessfullydistributedacrossprojectsinHongKong.This100%recyclingrateattractedwide-spreadindustryattentionforbestpracticewiththeGammonteambeingawardedhighesthonoursatthe2005HongKongEco-BusinessAwards.
EnvironmentalProtection
CollaborativeWasteRecycling
20 SustainabilityReport2005
FundamentaltothecollectionofenvironmentaldataistheestablishmentofKeyPerformanceIndicators(KPI)forourHongKongoperations,wheretimeseriesdataexistsforwaste,waterandenergyusage.In2005,theefficiencyofuseofenergyandwaterimproved,howeverwastedisposedtolandfillincreased,thereforepartiallymeetingour2005targets.Thisincreaseinlandfillwasteisduetoaspecificcontractrequiringsubstantialexcavationsandlandfilldisposalofreclamationsoils.WithacomprehensivedatasetnowexistingforalloftheGammonregionsandactivities,GroupKPI’swillberolledoutaccordinglyin2006andbeyond.TheseKPI’swillenableperformancetobetrackedandspecificenvironmentaltargetstobesetinthefuture.
TakingResponsibility:GreenhouseGasesandAirPollutionInSeptember2005,GammonsignedthevoluntaryCleanAirCharterpromotedbytheBusinessCoalitionontheEnvironment(BCE)inHongKong.ThisCharterrepresentsthefirststepsbythelocalbusinesscommunitytoaddresstheairpollutionproblemsthatthegreaterPearlRiverDeltafaces.Asasignatory,wehaveestablishedanin-houseworkinggroupcomprisingrepresentativesfromourdifferentoperatingunitstoformulateanactionplantoreduceourairqualityimpacts,whicharisefromavarietyofactivitiessuchastransportation,on-siteplantusage,electricityconsumptionandchemicalsusage.Animportantaspectofourplanistoquantifythedirectgreenhousegascontributionourbusinessmakesasacarbondioxideequivalent.The2005yearmarksamilestoneforenactingtheprocesstomeasureandreportongreenhousegasemissionsacrossallofourregionalbusinesses.
GammonpossessesandmanagesthelargestplantfleetinHongKong,comprisingover1,300piecesofplantassets.Toresponsiblymanagetheenvironmentalimpactsassociatedwiththisfleet,particularlyairemissionsandnoise,weemployacomprehensivePreventiveMaintenanceProgramme(PMP)foreachitemofplantandequipment.ThePMPismanagedbyacomputerisedinformationmanagementsystem,promptingandtrackingtoclosurenecessarymaintenanceworks.Plantperformanceintheareasofnoisegeneration,exhaustemissionsandfuelconsumptionisalsoroutinelyassessedsothatthePMPensuresareliable,well-maintained,quieter,efficientandmoreenvironmentally-friendlyfleet.
18.04
2004 2005 2004 2005 2004 2005
16.27
13.47
11.55
8.6410.11
Water KPIWater used (m3) per HK$100k Expenditure
Waste KPIWaste generated (m3) per HK$100k Expenditure
Energy KPIEnergy used (GJ) per HK$100k Expenditure
Hong Kong Sector
PollutionControlthroughAssetManagement
Group Greenhouse Gas Emissions 2005CO2 Equivalent (%)
Hong Kong and Macau(80,014 tonnes)
China (including Pristine)(1,184 tonnes)
Singapore (2,537 tonnes)Note: Calculated based on Greenhouse Gas Protocolpublished by WBCSD / WRI (excludes air travel)
95.6
31.472,669
2004 2005 2004 2005
68,537
6,7619,333 Transportation
(excludes air travel)
Support(offices, concreteand steel)
Operations
Comparable Performance (Hong Kong Sector)CO2 Equivalent (tonnes)
2,1442,297
PollutionControlthroughAssetManagement
SustainabilityReport2005 21
PromotingInnovationandGreenConstructionAsaconstructionserviceprovider,wearecontinuouslypromotinginnovationindesignandconstructiontechniquestodrivebetterenvironmentalperformanceandefficiencies.Atthebasiclevel,allourprojectsitesmustadoptandfollowenvironmentalandwastemanagementprogrammestonotonlyensurecompliance,butalsotodemonstratecontinuousimprovement.
Opportunitiesatthedesignstageofprojectsenablesenvironmentalprinciplesandintentionstobeintegratedsuchasoptimisingenergyefficiency,minimisingresourceusageandthedesigningoutofwaste.Thesubsequentconstructionmethodologiesadopted,orbuildability,alsoformsakeyconsideration.Precastandprefabricatedsolutionshelpreduceon-siteimpactssuchaswastegenerationandconstructionplanningandmethodologiespromoteenvironmentalsavingsandbenefits.Gammonadvocatesconsiderationoftheseapproachesonallprojects.WealsosupportschemeswhichrateandquantifysubsequentenvironmentalperformanceofprojectssuchastheHongKongBuildingEnvironmentalAssessmentMethodology(HK-BEAM).
TheawardoftheDesignandBuildContractforCastlePeakRoadinHongKongpresentedanexcellentopportunitytoembraceandimplementenvironmentalandwastemanagementprinciplesattheprojectdesignstage.UsingLambethAssociates,ourin-housedesigners,redesigncombinedwithleanconstructiontechniquesenabledanumberofinnovationsandenvironmentalimprovementstobemadetoenhanceproposalsmadeattenderstage.Theextentofconstructionactivitiesandmaterialshavebeenreducedthroughdesignchangestotheroadalignmentandpilecaps.Seawalldesignchangesreducedtherequiredextentofdredgingbyapproximately30%.Aswell,significantwastemanagementgainswereachievedthroughthereuseof47,500m3ofdredgedmaterialsforreclamationandseawallconstructionandthroughinter-projectcollaboration,50,000m3ofresidualfinesarisingfromGammon’sNamWanTunnelprojectwereutilised.
BalfourBeattyE&M,awhollyownedsubsidiaryofGammon,injointventurewithBalfourBeattyPowerNetworksundertookseveraltowerlinerefurbishmentcontractsduring2005.ThemajorityoftowerlocationsinHongKongaresituatedinthecountryparks,whichimposesignificantenvironmentalsensitivities.Traditionalapproachestomaintenanceandrefurbishmentwouldrequiretheneedforaccessroutesandworkingspacestobeconstructed,damagingthelocalecology.Inresponse,theBalfourBeattyE&Mprojectteamdevelopedaninnovativesolutiontousehelicoptersasskycranestoremovetowertopsectionsduringreplacementworks,representingafirstforHongKong.Theassociatedhelicopternoiseissuewasappraisedbutthelocalisedshort-termnoiseimpactswereoutweighedbythelong-termecologicalbenefits.Thisinnovativealternativeprovedverysuccessful,acceleratingtheprojectprogrammeandensuringminimaldisturbanceofexistingvegetationwithintheparks.
MinimisingWasteThroughDesign
ProtectingBiodiversityThroughInnovation
22 SustainabilityReport2005
Life-CycleEnvironmentalManagementWhereweownassets,aswithourconstructionsupportservicesinHongKongandourPristinesteelfabricationfactoryinmainlandChina,weseektoresponsiblymanagetheassociatedupstreamanddownstreamenvironmentalimpacts.Allassetsarecoveredbyenvironmentalmanagementsystemsandweemploycontinuousreviewprocedurestopromoteandintegratebest-practicemeasurestoensurewegobeyondlegalcompliance.Long-termprojectandassetmanagementcontractswillsimilarlytransfertheownershipandhenceopportunitiesoflife-cycleenvironmentalissuestothecontractingteams.
Duringtheconcretebatchinganddeliveryprocess,wastageofsomefreshconcreteisinevitable.In2005,werevisitedthelandfilldisposaloptiontoseekamoresustainablesolutionforwastetreatment.Aswastefreshconcreteideallylendsitselftobeingrecycled,wehaveinvestigatedandinstalledaconcretereclaimeratourmainbatchingplantinHongKong,whichenablesphysicalseparationofsandandaggregatesfromfinesthroughtheuseofwater.Immediatewastebenefitsfromthereclaimerincludeareductionbyover60%inthevolumesofwastebeingsenttolandfillaswellasresourcesavingsthroughthereuseofaggregatesandriversand.Thesebenefitsreducetrafficmovementsassociatedwithtransportationofwastetolandfillsandnewaggregatestothebatchingplant,generatinglocalcommunitybenefitsofreducedroadtrafficandairemissions.
EnvironmentalManagementintheSupplyChainThislife-cycleapproachisreflectedinourstrategyforaresponsibleandaccountablesourcingprogramme.During2005weimplementedtheProcurementEnvironmentalAwarenessProgramme(PEAP)tointroducebestpracticetooursupplychainthroughin-housetrainingandexternaldiscussionswithourbusinesspartners.Inaddition,thePEAPestablishedaframeworkforassessingandrespondingtotheupstreamanddownstreamimpactsassociatedwiththemajorprojectsuppliersandmaterialsweuse.Thisisanon-goingprocessgiventhequantityandvariationofmaterialswesource.
During2005,productappraisalsofthecementwesourcehasdefinedtheauditprotocolweneedtofollowforaproposednewsupplier.Appraisalsundertakenjointlywithourfuelsupplierin2005haveestablishedanactionplantopromotemoreefficientdieselusageonsiteaswellasidentifyingopportunitiesfortheuseofmoreenvironmentally-friendlyalternativefuels.
SustainableConcreteWasteManagement
SustainabilityReport2005 23
2005PerformanceSummary
Economic&Business
1 CertificationinmainlandChinaofourmanagementsystems SubstantiallyAchieved
2 Standardisegroupriskmanagementprocessandprovidetraining Achieved
3 Simplifyinternalmanagementandgovernanceproceduresthroughtheconsolidationofmanagementmanuals NotAchieved2006target
4 ImplementHumanResourceprogrammestofurtherimproveproductivityandstaffengagement Achieved
5 Developadedicatedsustainabilityintranetsiteaccessibletoallstaff Achieved
SocialResponsibility
1 BuilduponPartneringinitiativesstartedin2004withstrategicbusinesspartnersthroughservices, Achieved venderperformanceappraisalsandopinionsurveys
2 Continuetopromotepartneringandsustainabilitywithinthewiderconstructionindustry Achieved
3 Improveoverallsatisfactionofcustomers PartiallyAchieved
4 ContinuetopromotecommunityengagementonexistingandnewGammonprojects Achieved
5 Publishcareerdevelopmentpathsforallstaff Achieved
Health&Safety
1 MeetGroupPrimaryandSecondarytargetsforHealthandSafety NotAchieved
2 ImplementtwonewinitiativesandprogrammestopromotetheZeroAccidentsVision Achieved
3 ImplementonallHongKongsitesanAreaManagementSystemtomanageandcontrolHSEissues Achieved
4 Ensurethat100%ofGammonandsubcontractorworkforceonGammonHKprojectshaveattended Achieved theWorkersRegistrationCentres
5 Implementtransparenthealth&safetystatisticsanddatarecordinginChina Achieved
EnvironmentalProtection
1 Achievetargetsandobjectivessetin2005EnvironmentalManagementProgramme Achieved
2 Achieveimprovedperformancewithrespecttowastegenerationandresourceusageasmeasured PartiallyAchieved bythekeyperformanceindicators
3 ExtendbenchmarkingactivitiestoallofGammon’soperationsinChina,Singapore,MacauandConstructionServices Achieved
4 Implementanenergymanagementandconservationprogramme NotAchieved
5 ImplementtheProcurementEnvironmentalAwarenessProgramme(PEAP) Achieved
Asummaryofourprogresswithrespecttothe2005targetssetinourlastSustainabilityReportisprovidedbelow.
24 SustainabilityReport2005
ForfurtherinformationonthisReportandGammon’ssustainabilityactivities,contactourEnvironmentalandSustainabilityManager:
t +�522516��56e [email protected]
FurthercopiesofthisReportareavailableuponrequestandcanalsobedownloadedfromourcorporatewebsite:
w www.gammonconstruction.com
Outlookfor2006
Economic&Business
1 UpdateandissuenewGammonCodeofConducttoreflectourshareholders’expectations
2 ConductEnterpriseResourcePlanningusercertificationtoallrequiredstaff
3 SeekISO14001certificationforPristine
4 Ensureaveragestaffproductivityismaintained
5 Continuetopromoteanddeveloprelationshipsforrecurringandlifecycleearningsopportunities
SocialResponsibility
1 GaugeinternalstaffmoraleandengagementthroughconductingOpinionSurveys
2 Implementstructuredsuccessionplanningforseniormanagement
3 Increaseoverallcustomersatisfactioninprivatesector
4 Selectstrategicpartnersforeachtradefortenderingthroughasystematicassessmentprocedure
5 Engagesubcontractorsforenhancedsupplychainmanagement
Health&Safety
1 MeetGroupPrimaryandSecondarytargetsforhealthandsafety
2 Implementroutineplantandequipmentsafetychecks
3 Implementmeasurestoenhancethesafetyriskmangementprocess
4 Undertakehigh-levelinitiativesinvolvingalllevelsofmanagementtofurtherimprovesitepracticeandaccountability
5 Structuredsafetytrainingprogrammeforallstaffgrades Achieved
EnvironmentalProtection
1 Achievetheobjectivesandtargetssetinthe2006EnvironmentalManagementProgramme
2 MeetperformancetargetsforenergyandwaterusageandwastegenerationinHongKongbasedonestablishedkeyperformanceindicators
3 FulfillobligationsofBCECleanAirCharter
4 Implementastructuredenvironmentaltrainingplanforallstaff
5 ImplementperformancetargetsacrossthedifferentGammonbusinessunitsandregions Achieved
GammonhassetthefollowingtargetsataGrouplevelfor2006tofurtherreinforceourcorporatesustainabilitycommitments.
SustainabilityReport2005 25
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HONG KONG
HeadquartersGammon Construction Limited28/F., Devon HouseTaikoo Place, 979 King’s RoadHong KongTel: 852 2516 8823Fax: 852 2516 6260
MACAU
Gammon Building Construction(Macau) Limited168 EDIF Tong Nam Ah Centre Com19/R MacauTel: 853 827 789Fax: 853 827 938
SINGAPORE
Gammon Construction LimitedSingapore Branch102F Pasir Panjang Road #07-02Citilink Warehouse ComplexSingapore 118530SingaporeTel: 65 6274 3622Fax: 65 6275 0622
CHINA
Gammon Construction (China) LimitedShenzhen33/F United Plaza5022 Binhe Avenue, FutianShenzhen 518026People’s Republic of ChinaTel: 86 755 8373 2902Fax: 86 755 8291 1915
ShanghaiRoom 8, 8/F., East Ocean Centre, Tower II618 Yan An Road EastShanghai 200001People’s Republic of ChinaTel: 86 21 5385 5258Fax: 86 21 5385 4241
BeijingNo. 604 Diyang TowerH2 Dongsanhuan Bei LuChaoyang DistrictBeijing 100027People’s Republic of ChinaTel: 86 10 8453 7688Fax: 86 10 8453 7699