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    B.V.M. College of Management Education

    Industrial Tour Report

    At

    Godrej Consumer Product LTd. Malanpur

    Submitted to:

    Jiwaji University Gwalior Towards The Partial Fulfillment of

    Bachelors of Business Administration2008-2011

    Submitted to: Submitted By:

    Mrs.Rajni Khare Neethu S Mani

    Faculty B.V.M. College B.B.A.III Sem

    B.V.M. COLLEGE OF MANAGEMENT EDUCATION

    YAMUNA NAGAR DARPAN COLONY

    THATIPUR, GWALIOR.

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    ACKNOWLEDGEMENT

    It is a privilege to express my gratitude and sincere thanks to B.V.M. College of

    Management Education Gwalior has given me the opportunity to prepare Industrial

    Tour Report at Godrej Consumer Product LTd. Malanpur. I am thankful to Mrs. Savita

    Singh (Chairperson), Mr. Manoj Kushwah (Executive Director), Prof . A.K. Saxena

    (Academic Director), Dr. V. K. Gupta (Principal), Dr. Smriti Singh (H.O.D.), Mr. Vikas

    Gupta (Head Training & Placement) and Mrs. Rajni Khare (Report Guide) for their

    valuable guidance and support threwout Report Presentation . I would also like to thank

    Mr. Manas Bhattacharya for his timely cooperation.

    I would also like to thank all the people who are directly or indirectly help

    to complete this report.

    Date- Neethu S Mani

    Place- Gwalior B.B.A. III Sem

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    CERTIFICATE

    This is to certify that Neethu S Mani of B.B.A. III Sem programme has completed

    her Industrial Tour Report at Godrej Consumer Product LTd. Malanpur under my

    guidance.

    Date- Mrs. Rajni Khare

    Place- Gwalior (Report Guide)

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    Chapter 1.3

    BOARD OF DIRECTORS : Mr. Adi B Godrej, Chairman

    Mr. Jamshyd N Godrej

    Mr. Nadir B Godrej

    Mr. Bala V Balachandran

    Ms. Rama Bijapurkar

    Mr. Bharat Doshi

    Dr. Omkar Goswami

    Mr. A Mahedran

    Mr. Aman Mehta

    Mr. D Shivakumar

    Mr. Hoshedar K Press, Vice- Chairman

    Mr. Dalip Sehgal, Managing Director

    (6)

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    Chapter 2.2

    ORGANISATION STRUCTUREOF GODREJ PLANT:

    (8)

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    Chapter 1.1

    HISTORY:

    Godrej Group Profile started in 1897 as a locks manufacturing company, the Godrej Group

    is today one of the most accomplished and diversified business houses in India. Godrejs

    success has been driven by the companys commitment to delivering innovation and

    excellence.

    In 1930, Godrej became the first company in the world to develop the

    technology to manufacture soaps with vegetables oils; that spirit of innovation hascontinued throughout the organitions history. Today Godrej is delivering consumers

    exciting innovations across a spectrum of businesses. The company's pursuit of excellence

    is equally well established and enduring. In the 1944 Mumbai docks blast, Godrej safes

    were the only security equipment whose contents were unharmed; an equal level of product

    quality continues to be expected from every product bearing the Godrej brand name.

    Godrej management understands that the company's greatest asset is the trust and faith that

    consumers have reposed in it, and recognizes that the company must continue to earn this

    trust.

    Today Godrej is a leading manufacturer of goods and provider of services in

    a multitude of categories: home appliances, consumer durables, consumer products,

    industrial products, and agri products to name a few. A recent estimate suggested that 350

    million people across India use Godrej products.

    The Godrej Group stands in a strong position today. With annual sales in

    excess of $1 billion, a workforce of approximately 18,000, and a strong diversified portfolio, Godrej has proven its ability to deliver strong financial performance.

    (1)

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    VISION:We are dedicated to

    DELIVER SUPERIOR STAKEHOLDER VALUE

    by providing solutions existing

    and emerging consumer needs in the

    Household & Personal Care Business.

    We will achieve this through

    ENDURING TRUST & RELENTLESS INNOVATIONdelivered with

    PASSION & ENTERPRENEURIAL SPIRIT.

    MISSION:

    Our Mission is to operate in existing and new businesses which capitalize on the Godrej

    brand and our corporate image of reliability and integrity. Our objective is to delight our

    customer both in India and abroad.

    We shall achieve this objective through continuous improvement in quality, cost and

    customer service. We shall strive for excellence by nurturing, developing and empowering

    our employees and suppliers.

    We shall encourage an open atmosphere, conducive to learning and team work

    (2)

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    VALUES:

    Commitment to Quality. Customer Orientation

    Dedication & Commitment

    Discipline

    Honesty & Integrity

    Learning Organisation

    Openness & Transparency

    Respect/Care & Concern for People Teamwork

    Trust

    OBJECTIVES:

    Zero Accident

    Zero Wastage

    Zero Defect

    Zero Breakdown

    Zero Customer Complain

    Zero Pollution

    Zero Cleaning

    Zero Lubrication

    Zero Inspection Zero Tightining

    (3) Chapter 1.2

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    ORGANISATION STRUCTURE OF ORGANISATION:Godrej Industries and Associate companies are ably led by the 12-member Group

    Management Committee . They share responsibility for the management, the deployment

    ofits strategy and policies, and the achievement of business objectives andresults.Adi B. Godrej

    Chairman,The Godrej Group

    Nadir B. Godrej

    Managing Director, Godrej Industries LimitedChairman, Godrej Agrovet Limited

    Tanya A. Dubash

    Executive Director & President (Marketing), Godrej IndustriesLimited

    V. F. Banaji

    Executive Director & President(Group Corporate Affairs),Godrej Industries Limited

    Mathew Eipe

    Executive Director & President (Chemicals),Godrej Industries Limited

    Milind Korde

    Managing Director,Godrej Properties Limited

    A. Mahendran

    Executive Director & President,Godrej Sara Lee Ltd.

    18

    http://www.godrejindustries.com/ab_godrej_detail.htmhttp://www.godrejindustries.com/ab_nadir_detai.htmhttp://www.godrejindustries.com/ab_tanya_detail.htmhttp://www.godrejindustries.com/ab_banaji_detail.htmhttp://www.godrejindustries.com/ab_eipe_detail.htmhttp://www.godrejindustries.com/ab_korde_detail.htmhttp://www.godrejindustries.com/ab_mahendran_detail.htmhttp://www.godrejindustries.com/ab_mahendran_detail.htmhttp://www.godrejindustries.com/ab_korde_detail.htmhttp://www.godrejindustries.com/ab_eipe_detail.htmhttp://www.godrejindustries.com/ab_banaji_detail.htmhttp://www.godrejindustries.com/ab_tanya_detail.htmhttp://www.godrejindustries.com/ab_nadir_detai.htmhttp://www.godrejindustries.com/ab_godrej_detail.htmhttp://www.godrejindustries.com/ab_godrej_detail.htmhttp://www.godrejindustries.com/ab_nadir_detai.htmhttp://www.godrejindustries.com/ab_tanya_detail.htmhttp://www.godrejindustries.com/ab_banaji_detail.htmhttp://www.godrejindustries.com/ab_eipe_detail.htmhttp://www.godrejindustries.com/ab_korde_detail.htmhttp://www.godrejindustries.com/ab_mahendran_detail.htm
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    Hoshedar K. Press

    Vice Chairman,Godrej Consumer Products Limited

    Mohan P. Pusalkar

    Executive Director & President(Corporate Projects),Godrej Industries LimitedB. S. Yadav

    CEO,

    Godrej Agrovet Limited.Dalip Sehgal

    Managing Director,Godrej Consumer Products Limited.

    Vivek Mathur

    Managing Director,Godrej Hershey

    19

    (5)

    http://www.godrejindustries.com/ab_press_detail.htmhttp://www.godrejindustries.com/ab_pusalkar_detail.htmhttp://www.godrejindustries.com/ab_bs_yadav.htmhttp://www.godrejindustries.com/ab_Dalip_Sehgal.htmhttp://www.godrejindustries.com/ab_Vivek_Mathur.htmhttp://www.godrejindustries.com/ab_Vivek_Mathur.htmhttp://www.godrejindustries.com/ab_Dalip_Sehgal.htmhttp://www.godrejindustries.com/ab_bs_yadav.htmhttp://www.godrejindustries.com/ab_pusalkar_detail.htmhttp://www.godrejindustries.com/ab_press_detail.htmhttp://www.godrejindustries.com/ab_press_detail.htmhttp://www.godrejindustries.com/ab_pusalkar_detail.htmhttp://www.godrejindustries.com/ab_bs_yadav.htmhttp://www.godrejindustries.com/ab_Dalip_Sehgal.htmhttp://www.godrejindustries.com/ab_Vivek_Mathur.htm
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    Chapter 3.2

    Soap manufacturing process:

    Soap is a combination of animal fat or plant oil and caustic soda. When dissolved in water,

    it breaks dirt away from surfaces. Through the ages soap has been used to cleanse, to cure

    skin sores, to dye hair, and as a salve or skin ointment. But today we generally use soap as

    a cleanser or perfume.

    The exact origins of soap are unknown, though Roman sources claim it dates back to at

    least 600 B.C. , when Phoenicians prepared it from goat's tallow and wood ash. Soap was

    also made by the Celts, ancient inhabitants of Britain. Soap was used widely throughout the

    Roman empire, primarily as a medicine. Mention of soap as a cleanser does not appear

    until the second century A.D. By the eighth century, soap was common in France, Italy,

    and Spain, but it was rarely used in the rest of Europe until as late as the 17th century.

    Washroom Products FactoryHand Sanitizer, Foam Soap Dispenser

    Airfreshener, Sanitary bin.

    Can/cap making machinessupply soap making equipments

    suppy can/cap making equipments

    Floating production2008 series of IMA business studies

    Floating Production Systems Reports

    Soap paper rollFind your ideal supplier

    High quality, Inquiry Now!

    (11)

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    Ma

    nufacture of soap began in England around the end of the 12th century. Soap-makers had to

    pay a heavy tax on all the soap they produced. The tax collector locked the lids on soap

    boiling pans every night to prevent illegal soap manufacture after hours. Because of the

    high tax, soap was a luxury item, and it did not come into common use in England until

    after the tax was repealed in 1853. In the 19th century, soap was affordable and popular

    throughout Europe.

    Early soap manufacturers simply boiled a solution of wood ash and animal fat. A foam

    substance formed at the top of the pot. When cooled, it hardened into soap. Around 1790,

    French soapmaker Nicolas Leblanc developed a method of extracting caustic soda (sodium

    hydroxide) from common table salt (sodium chloride), replacing the wood ash element of

    soap. The French chemist Eugene-Michel Chevreul put the soap-forming process (called in

    English saponification) into concrete chemical terms in 1823. In saponification, the animal

    fat, which is chemically neutral, splits into fatty acids, which react with alkali carbonates to

    form soap, leaving glycerin as a byproduct. Soap was made with industrial processes by the

    end of the 19th century, though people in rural areas, such as the pioneers in the western

    United States, continued to make soap at home.

    Raw Materials

    Soap requires two major raw materials: fat and alkali. The alkali most commonly used

    today is sodium hydroxide. Potassium hydroxide can also be used. Potassium-based soap

    creates a more water-soluble product than sodium-based soap, and so it is called "soft

    soap." Soft soap, alone or in combination with sodium-based soap, is commonly used in

    shaving products.

    Animal fat in the past was obtained directly from a slaughterhouse. Modern soapmakersuse fat that has been processed into fatty acids. This eliminates many impurities, and it

    produces as a byproduct water instead of glycerin. Many vegetable fats, including olive oil,

    palm kernel oil, and coconut oil, are also used in soap making.

    (12)

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    Additives are used to enhance the color, texture, and scent of soap. Fragrances and

    perfumes are added to the soap mixture to

    The above illustrations show the kettle process of making soap.

    cover the odor of dirt and to leave behind a fresh-smelling scent. Abrasives to enhance the

    texture of soap include talc, silica, and marble pumice (volcanic ash). Soap made without

    dye is a dull grey or brown color, but modern manufacturers color soap to make it more

    enticing to the consumer.

    The Manufacturing Process:

    The kettle method of making soap is still used today by small soap manufacturing

    companies. This process takes from four to eleven days to complete, and the quality of each

    batch is inconsistent due to the variety of oils used. Around 1940, engineers and scientists

    developed a more efficient manufacturing process, called the continuous process. This

    procedure is employed by large soap manufacturing companies all around the world today.

    Exactly as the name states, in the continuous process soap is produced continuously, rather

    than one batch at a time. Technicians have more control of the production in the continuous

    process, and the steps are much quicker than in the kettle methodit takes only about six

    hours to complete a batch of soap.

    (13)

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    The Kettle Process

    Boiling

    Fats and alkali are melted in a kettle, which is a steel tank that can stand three stories high

    and hold several thousand pounds of material. Steam coils within the kettle heat the batch

    and bring it to a boil. After boiling, the mass thickens as the fat reacts with the alkali,

    producing soap and glycerin.

    Salting

    The soap and glycerin must now be separated. The mixture is treated with salt, causing the

    soap to rise to the top and the glycerin to settle to the bottom. The glycerin is extracted

    from the bottom of the kettle.

    Strong change

    To remove the small amounts of fat that have not saponified, a strong caustic solution is

    added to the kettle. This step in the process is called strong change. The mass is brought

    to a boil again, and the last of the fat turns to soap. The batch may be given another salt

    treatment at this time, or the manufacturer may proceed to the next step.

    Pitching

    The next step is called pitching. The soap in the kettle is boiled again with added water.

    The mass eventually separates into two layers. The top layer is called neat soap, which is

    about 70% soap and 30% water. The lower layer, called nigre, contains most of theimpurities in the soap such as dirt and salt, as well as most of the water. The neat soap is

    taken off the top. The soap is then cooled.

    (14)

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    The finishing process is developed around 1940 and used by today's major soap-making

    companies, the above illustrations show the continuous process of making soap.

    Same as for soap made by the continuous process.

    The Continuous Process

    Splitting

    The first step of the continuous process splits natural fat into fatty acids and glycerin. The

    equipment used is a vertical stainless steel column with the diameter of a barrel called a

    hydrolizer. It may be as tall as 80 feet (24 m). Pumps and meters attached to the column

    allow precise measurements and control of the process. Molten fat is pumped into one end

    of the column, while at the other end water at high temperature (266F [130C]) and

    pressure is introduced. This splits the fat into its two components. The fatty acid andglycerin are pumped out continuously as more fat and water enter. The fatty acids are then

    distilled for purification.

    (15)

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    Mixing

    The purified fatty acids are next mixed with a precise amount of alkali to form soap. Other

    ingredients such as abrasives and fragrance are also mixed in. The hot liquid soap may be

    then whipped to incorporate air.

    Cooling and finishing

    The soap may be poured into molds and allowed to harden into a large slab. It may also be

    cooled in a special freezer. The slab is cut into smaller pieces of bar size, which are then

    stamped and wrapped. The entire continuous process, from splitting to finishing, can be

    accomplished in several hours.

    MillingMost toiletry soap undergoes additional processing called milling. The milled bar lathers up

    better and has a finer consistency than non-milled soap. The cooled soap is fed through

    several sets of heavy rollers (mills), which crush and knead it. Perfumes can best be

    incorporated at this time because their volatile oils do not evaporate in the cold mixture.

    After the soap emerges from the mills, it is pressed into a smooth cylinder and extruded.

    The extruded soap is cut into bar size, stamped and wrapped.

    (16)

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    Chapter 2.3

    PRODUCTS:

    (9)

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    PREFACE

    Practical knowledge has been made integral part of management education. Practicalknowledge is useful and important device of solving the problem. Practical knowledge is

    the corner stone of sound education programme. It makes trainess [future employees] more

    effective and productive. Practical knowledge give as excellent opportunuity to student to

    apply and prove his ability, intellect, knowledge, reasoning by given a solution to the

    assigned problem that reflect caliber, a part from theoretical knowledge. Practical

    knowledge provides student an expose to market it. It provides an all-round knowledge

    about the organization, the problem it faces the decision making and risk.

    On the other hand it give an opportunuity to interect with highly experienced people on

    their field. This report in a sense is an outgrowth pf my study. I am completed my report at

    Godrej Consumer Product PVT. LTd. Plant .

    In my whole visit I study the types of product adopted by Godrej Consumer

    Product PVT. LTd. Plant .

    Date- Neethu S ManiPlace- Gwalior B.B.A. III Sem .

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    Chapter 3.1

    DEPARTMENTS:

    1. Personnel - Mr . Avinash Mishra [General Manager]

    2. Operation - Mr . A. K. Singh

    3. Purchase - Mr . Neelaksh Kalyankar, Engg. Mr. Rajeev Saxena

    4. Administration - Mr . Avinash Mishra [Head]

    5. Finance - Mr. P. G. Rao6. Marketting - Dr. R. K. Sinha, Mr. B. S. Sodhi [Sells Head]

    All these persons are the incharger of these differents departments but whole

    incharger of these departments is Mr. Rajesh Tiwari [Executive, Vice President]

    (10)

    Chapter 4.1

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    Area Visited :

    Godrej Consumer Product PVT. LTd. Malanpur Plant Gwalior

    The Godrej Consumer Product Ltd . Establishment in Malanpur in 1991 .In thiscompany had two chemical plant but in 2000 century having three chemical plant . Thats

    plant manufacture soap Like That Godrej no.1,Cinthol etc. This company use animal oilfor making soap .But now its the first company using vegetable oil .This companycovered 30 acre area & 40 acre free for the agriculture. This company spend 200 corer making for this plant. 400 workers working in this plant.& the working time 8 hours in this

    plant . On 14th September2007, Mr.Avinash Mishra, General Manager (P&A) wereinvited as the Chief Guest for the Labour Education Day celebrations by the CentralBoard for Workers Education, Gwalior. GCPL, Malanpur has received Commendationfor Strong Commitment to Excel category of CIIEXIM Bank Award for BusinessExcellence 2007 during 15th Quality Summit held at Bangalore on 1st and 2ndNov0.7

    (17)

    Chapter 4.2

    Observations :

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    Practical knowledge is very useful for the students for increasing their knowledge. In this

    company 40-45 % is invested in the agriculture field. There are 7-8 persons of family and

    all others are related to the outside. 80% workers of this company are working her since1990. Various safety measures are provided to the workers like insurance, google, boots

    etc. In case of happening any accident to the worker and their family ESI Hospital take

    care them. There is one plant in Malanpur and other is situated in the main city of Gwalior.

    Atmosphere is also very good of here.

    Workers do their work very carefully and being very concentrate. In this plant

    use of technical machines for making of soap. Many securities are provided for workers

    like insurance, google, boots and ESI Hospital services. Every facility which has to be

    available there that all are almost available in Godrej Consumer Product PVT. LTd . for

    workers.

    (18)

    Suggestions : On the h. Various scheme should be launch

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    appening of any accident with the workers not only take care

    of his family but also his position in the organization is

    delegated to his familys member.

    Workers should also be very attentiveness, careful, and

    responsible to their work so that company achieved his target.

    . For the entertainmen t of workers various facilities should be

    provided to the canteen facility etc.

    Proper communication between worker s and managers

    .

    Conclusion :This product is very good so i think every people used it because Godrej consumer

    product is better than other product. Because it is made by vegetable oils. Practical

    knowledge is very useful for the students to increase their ability and knowledge.

    Atmosphere of the plant was very good. In the plant many things are learnt by us. We

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    learnt about the plant that how is any plant established, what type of management is to be

    in the organization, what facilities are provided to the workers, what policies are made for

    the development of organization etc. Practical knowledge makes the student very careful

    and attentiveness about their future so it is more useful for the students.This project will not only help the management of the company but

    also helpful to the customers to solve the various problems.

    (20)

    Bibliography : Threw the internet.

    Websites :

    www. Godrej cp.com

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    (21)

    Topic: Page no.

    Chapter 1 : Company Profile [Godrej LTd.] 1

    1.1 History, Vision, Mission, Values & objectives 1-3

    1.2 Organisation Structure 4-5

    1.3 Promoters and Board of Directors 6-6

    Chapter 2 :About Godrej Plant 2

    2.1 Date of establishment 7-7

    2.2 Organisation Structure 8-8

    2.3 Products 9-9

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    Chapter 3 : Departments & Functions 3

    3.1 Various Departments 10-10

    3.2 Production Process 11-16

    Chapter 4 : About the visit 4

    4.1 Area visited 17-17

    4.2 Observations 18-18

    4.3 Suggestions 19-19

    Conclusion 20

    Bibliography 21

    Chapter 1 : Company Profile

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    Chapter 2 : About Godrej Plant

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    Chapter 3 : Departments & Functions

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    Chapter 4 : About the Visit

    Chapter 2.1

    Date of establishment:

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    Established in 1897, the Godrej group has grown in India from the days of the charkha tonights at the call centres. Our founder, Ardeshir Godrej, lawyer-turned-locksmith, wasa persistent inventor and a strong visionary who could see the spark in the future. Hisinventions, manufactured by his brother Pirojsha Godrej, were the foundation of todays Godrej empire. One of Indias most trusted brands, Godrej enjoys the

    patronage and trust of over 400 million Indians every single day. Our customers meanthe world to us. We are happy only when we see a delighted customer smile.

    With 7 major companies with interests in real estate, FMCG, industrial engineering,appliances, furniture, security and agri care to name a few our turnover crosses 2.5

    billion dollars. You think of Godrej as such an integral part of India like the bhangaraor the kurta that you may be surprised to know that 20% of our business is doneoverseas. Our presence in more than 60 countries ensures that our customers are athome with Godrej no matter where they go. With brands you can believe in, serviceexcellence you can count on and the promise of brighter living for every customer,Godrej knows what makes India tick today.

    Today, were at a point in Godrejs history when our amazing past is meeting up withits spectacular future head on. Godrej is learning and relishing being young again.

    (7)