SEWP & E-CommerceJoanne Woytek

SEWP & E-CommerceJoanne Woytek

2 Conference ‘09

SEWP Acquisition ObjectivesSEWP Acquisition Objectives

Information Technology Product Objectives

•Computer systems to support IT needs

•Peripherals in support of computer systems

•Broad overlap for continuous access and continuous competition

IT Procurement Objective

•Innovative Procurement Processes

3 Conference ‘09

E-Commerce History and QuotesE-Commerce History and Quotes

July 2000 (article on Web Ordering Site):- “SEWP II halted the program to study whether it is approaching online ordering

correctly, said Joanne Woytek, NASA SEWP manager”

March 2001 (article on Falling Short of the Paperless Standard)-“More than 60% of users … said they preferred using a different system…Over half

said their productivity had not increased”-“[Deidre} Lee agreed with some of the report’s criticism and that … DCMA .. Is

working to improve the system.”

The following three slides are from 1998/1999 presentations

4 Conference ‘09

END TO END ELECTRONIC ORDER PROCESSING

• Improved Web Interface–Electric Press - www.efed.com

• Integrate SEWP RFQ, PR, and PO processes with Agency Financial Processes

• On-Line ordering across multiple Contracts/Vehicles

Slide from 1998-99

Next Steps in ECNext Steps in EC

5 Conference ‘09

• On-Line Baskets from End-User–Off-line (e.g. phone)–On-line (e.g. passed through Agency Procurement System)

• Purchase Order Generation–Based on End-User basket–Based on New basket–From Agency system

Slide from 1998-99

CO ImprovementsCO Improvements

6 Conference ‘09

Agency IntegrationAgency Integration

PR

Agency SystemElectronic orPaper

(basket)

PR

QUOTE

Order (PO)

PO

Slide from FY1998-99

7 Conference ‘09

10 Years Later10 Years Later

Good News•Centralized Financial Systems•Procurement / Contract Management Systems •Tied into Financial Systems to some extent•Output is primarily paper or paper-like Delivery Orders

Not so Good News

•Most labor intensive/time filling/error-prone SEWP process is Order Processing- Requires fax/e-mail attachment- Human interpretation of different forms, procurement quirks, etc.- Data entry- Paper scanning

8 Conference ‘09

Solution - Same as 10 Years AgoSolution - Same as 10 Years Ago

SEWP on-line tools for quoting

Agency utilizes centralized financial/procurement systems to create, track and report on procurement actions

Order information electronically sent to SEWP Program Office along with electronic order form

SEWP Program Office automates data entry based on electronic link to Agency’s procurement system

9 Conference ‘09

Solution – Where are We Now?Solution – Where are We Now?

NASA’s procurement system is PRISM from CompuSearch

Compusearch and SEWP Program Office are collaborating on link between PRISM and SEWP

Goal is to have prototype ready for use by Jan. 2010

Encourage Compusearch customers who utilize SEWP to incorporate the SEWP link

Consider expansion to similar procurement systems

10 Conference ‘09

Goals / ObjectivesGoals / Objectives

Reduce processing time from hours to minutes

Reduce resources dedicated to order processing•Concentrate on customer service• Increase QA

Reduce possibility of lost/delayed orders

Reduce errors

Happy customers! Happy Program Staff! Happy Contract Holders!

11 Conference ‘09

NotesNotes