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Setup Guiderev eid110505
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Congratulations on your purchase of ToshibaRe-Rite office automation software
Transform your office into a less-papered zone with Toshiba Re-Rite office automation software.
Re-Rite further enhances your Toshiba e-STUDIO MFP byallowing it to automatically convert scanned paper documents intoeditable and searchable files. Think of the time you’ll save storing,
finding, re-typing and re-formatting documents.
Advanced OCR (Optical Character Recognition) technology drivesToshiba Re-Rite. It’s accurate, efficient and simple to use.
The process is completely automated, here’s how it works ...documents are scanned into your Toshiba e-STUDIO MFP,moments later they arrive at your desktop via email or to aselected network drive.
No user intervention is required, just open and edit with yourfavourite desktop application such as Microsoft Word®, Excel®, Adobe Acrobat® PDF or view converted Microsoft Reader® andHTML web pages.
Toshiba Re-Rite is a server (host PC) based application whichmeans access is available to many users for the cost of a singlelicense.
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Copyright
Re-Rite™ 2004. All Rights Reserved. Printed in Australia.
The information contained in this document is the property ofToshiba (Australia) Pty Limited and Redmap Networks Pty Ltd.Neither receipt nor possession hereof confers or transfers any rightto reproduce or disclose whole or any part of the contents hereof,without the prior written consent of Toshiba (Australia) Pty Limitedand Redmap Networks Pty Ltd.
Trademarks
Re-Rite™ is a registered name of Toshiba (Australia) Pty Limited(ABN 19 001 320 421)ScanSoft and the ScanSoft logo are registered trademarks ofScanSoft, Inc.All other product names and logos are trade and service marks oftheir respective companies.
Disclaimer
In the preparation of this manual, every effort has been made tooffer the most current correct information possible. Succeedingproducts and manuals are subject to change without notification.
Re-Rite™ excludes:
• All representation and/or warranties other than those whichmay not be lawfully excluded whether express, implied orotherwise relating in anyway to this manual or the use of thismanual; and
• All liability (including for negligence) to you or anyone else in
respect of any loss or damage (including special, indirect orconsequential loss or damage such as loss of revenue,unavailability of systems or loss of data) however caused by,arising from or in connection with any use of this manual.
Where liability may not be lawfully excluded, liability is limited tosupplying the manual or product again or the cost of so doing.
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TABLE OF CONTENTS ............................4
INTRODUCTION TO USING THIS MANUAL ......5
Special Icons.........................................................................6
SOFTWARE REQUIREMENTS .....................7
HARDWARE REQUIREMENTS ....................8
QUICK INSTALLATION............................9
REGISTERING THE SOFTWARE MANUALLY ...14
UN-INSTALLING THE SOFTWARE..............15
MOVING THE SOFTWARE FROM PC TO PC .. 16
ENSURING THE SERVICES HAVE STARTED...21
Starting a stopped or paused component.............................21
Re-Rite Server..................................................................22
OCR ................................................................................22
CDO................................................................................22
OVERVIEW OF THE SOFTWARE................ 23
1. Default File Capture..........................................................25
Example of Default file capture settings ..................................26
2. Batch File Type Capture ....................................................27
Batch Folders ...................................................................27
Capturing of Multi Type batches for sending by email afterconversion. ......................................................................28
Capturing of Multi Type batches for converting and saving as afile. .................................................................................29
ADMINISTRATION INTERFACE ................. 30
Opening the interface........................................................30
General Tab .....................................................................31
Email Output Tab..............................................................32
File Output Tab.................................................................33
Advanced Tab...................................................................34 Batch Tab ........................................................................39
TROUBLESHOOTING............................ 46
Re-Rite Administration Logs ..................................................46
Daily Log ............................................................................46
Application Log ....................................................................47
Error-ed files .......................................................................47
Troubleshooting Tips ............................................................48
ADDITIONAL PRODUCT INFORMATION ....... 50
TERMINOLOGY .................................. 52
Table of Contents
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This manual has been arranged in logical progression,beginning with the Installation, which includes quick aswell as detailed instructions, followed by configuration.
The purpose of this manual is to assist in the setup and
configuration of your Re-Rite solution.
This manual does not cover installation and configurationof an SMTP server or Windows folder creation and sharing.We recommend the involvement of your IT person in theset up and installation of the Re-Rite software.
Note:
For this software to be fully functional you will also berequired to configure scanning templates on your ToshibaMFP, please see the relevant manuals or ToshibaRepresentative for assistance.
Introduction to using this Manual
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Special Icons
The following icons are strategically placed in the marginsto point out information you may or may not want toread.
This icon alerts you to technical discussions that youmay well want to skip or read.
This icon alerts you to shortcuts or other valuablehints related to the topic at hand.
This icon alerts you to information to keep in mind if
you want to meet with a modicum of success.
This icon alerts you to information to keep in mind toassist in the smooth running of Re-Rite.
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Operating System:
• Windows 2000
• Windows XP Professional
• Windows 2003 (32Bit)
If you are installing Re-Rite on a Microsoft Windows2000, XP Professional or Windows 2003 PC, you will
require a login with Local Administration Rights forthe software to install correctly.
A working SMTP server is required for the software to
email.
Software Requirements
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Minimum• CPU: Minimum Pentium III 500 or equivalent
• RAM: 128MB
• Free Hard Disk Space: 100MB for program +additional space for data if stored on the samesystem
• Operating System: Windows 2000/XP/2003 (32bit)
• Screen and Resolution:15” or 17” & 1024x768 resolution
• CDROM: for installation
• Microsoft Mouse: or compatible pointing device
• Network Card: 10/100BaseT/X for MFP access
• Multifunctional Toshiba Device: eSTUDIO230/280/350/450 + Scan OptioneSTUDIO520/600/720/850 + Scan OptioneSTUDIO3511/4511eSTUDIO550/650/810 with GL1020
eSTUDIO35/45 with GL1010+Scan Option
Check with Toshiba Representative for latest product compatibility
Recommended (in addition to above)• CPU: Pentium IV 2.4GHz or higher
• RAM: 256MB or more
• Hard Disk Space: 1GB or greater free space +
storage required for converted files
• Dedicated Server or Host : PC dedicated to host thesoftware that is available on the network at all times
and may be a server system.
Hardware Requirements
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Quick Instructions
1. Ensure you have a login with Local Admin Rights
2. Insert the Re-Rite Installation CD into the
CDROM/DVDROM drive.
(if the software does not start automatically then go to the driveletter where your CDROM is loaded then using My Computerdouble click on the Launch.exe file)
3. Click INSTALL Re-Rite.
4. Read License Agreement
5. Click Next >
6. Enter Serial Number (found on the CDROM)
7. Select The OCR Language
8. Specify a location to install Re-Rite.
9. Click NEXT
10. Click FINISH
11. Register Software (requires internet connection)This product requires registration over the internet to unlock thesoftware for permanent use and there is a 30 day time limit to do so.
12. Configure Email Settings in EMAIL OUTPUT TAB
if email is required13. Click on OK
Quick Installation
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1. Ensure you have a login with Local Admin Rights
2. Insert the Re-Rite Installation CD into theCDROM/DVDROM drive.(if the software does not start automatically then go to the driveletter where your CDROM is loaded then using My Computerdouble click on the Launch.exe file)
3. Click on INSTALL Re-Rite to begin the installation
4. Read the License agreement(Agree will continue and Disagree will abort the installation)
5. Click on the button Next >
Detailed Instructions
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6. Enter the Serial Number found on the Re-Rite
CDROM
7. Select the OCR Language(the interface language will still be in English)
8. Choose a destination to install Re-Rite by clicking onthe Browse… button and selecting the desired
location.
9. Click NEXT
Cont.
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10. Click on FINISH
11. Register the Software (requires internet connection)
You have 3 options :-a) Enter all details required then click on the Save button
If an error is made then just highlight that field and changeb) Reset the form then complete the previous optionc) Chose to Register the product Later
This product requires registration over theinternet to unlock the software for
permanent use and there is a 30 day time
limit to do so.The administrator will be notified by email 5days prior to the 30 day limit expiring
warning them that the software requiresregistration (with email function activated)If registering later please use the manualmethod (see page 14)
12. Click on Register Now and the software will connectto the WEB site for self registration, please enter
login details required by your server for internetaccess.
13. Registration is successful when the
Site Key is retrieved and all fieldsare greyed.
14. Confirmation and details will besent to the email address enteredin the registration form.
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15. Select the General Tab and check
that the Re-Rite server has started(green lights). (if not Click on Reg and Start Re-Rite Server)
16. Select the Email Output Tab thenconfigure email settings if theemail functionality is required.
17. Select the Advanced Tab to
configure the Administrators emailaddress for notification of eventssuch as:-a) service pausedb) job unable to be processed
c) license is about to expire(if unregistered)
18. Click on Apply then OK and the Re-Rite service willactivate (when started Re-Rite will appear as an icon in the
Windows system tray as a solid colour, if greyed out willrequire further attention (see pages 21-22)
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The software requires registration for continuedoperation and you have 30 days from the date ofinstallation to do so after which, the software will ceaseto operate.
If you selected to register the software later thenplease follow these instructions.
1. Open the Re-Rite Administration interface then clickon the Licensing Tab2. Record both the Serial Number and Site codes payingparticular attention to characters that could be easilymistaken such as I or 13. Go to the registration WEB site and enter all detailsrequired http://www.redmap.net/re-rite/
4. Once successful you will be returned with a Site Key
on the screen (all details will be emailed to you as well) 5. Enter the Site Key into the Re-Rite Administration
interface then Apply (once successful the serial number, site
code and site key fields will all be greyed out)
Registering the Software Manually
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1. To remove the software from your system useWindows ADD/REMOVE Programs>START>CONTROL PANEL
>ADD/REMOVE PROGRAMS>Select Toshiba Re-Rite
>REMOVE
2. Select the Remove TOSHIBA Re-Rite radio buttonand OK
3. Yes, I want to restart my computer now then click onFinish.
Please Note
if you are installing on a server or PC that you do notwish to re-start just select NO
Un-installing the Software
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Your Re-Rite software is licensed for one PC only andcannot be installed on multiple computers at the sametime.
If you are required to move the software to a differentcomputer, please follow the directions below.
This process requires internet access to notify the Re-Rite Registration Server that you will be moving thesoftware to a different computer and will maintain thelicensing requirements.
Note: Please be sure that you want to move your software before
proceeding as this process will stop you re-installing your currentRe-Rite License back on the same computer. Re-Installation onthe same computer you have moved the software from willrequire a new license which will carry an additional charge.
INTERNET ACCESS METHOD
If the Computer you want to remove Re-Rite from has InternetAccess please use this method (otherwise see page 18).
1. Go to the Re-Rite interface “Licensing”
Tab and hold down your keyboards “Ctrl” key until the greyed “RegisterNow” button changes to “Unregister”
Moving the Software from PC to PC
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2. Click on the “Unregister” button and you will beprompted that the software is about to bepermanently disabled from that PC. Yes will continue,
No and Cancel will stop.
3. If you have a proxy server for internetaccess then complete the details andclick on OK. Otherwise you will not seethis prompt.
4. After a few minutes your Re-Rite Admin interface will
notify of the status, once complete your software will
be disabled from that computer permanently.
Your software will have been disabled ready formoving to another PC when :-
- “Unregistered” is displayed in the Licensing Tab.- “Software Expired” is displayed in the General Tab.- The ReRite Icon is greyed.
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5. Install your Re-Rite software on the new computerfollowing previous installation directions making surethat you also register the software. (from page 9)
6. If you had folders that where shared and containedprocessed information then these will have to bemoved manually to your new PC.
METHOD WHERE INTERNET ACCESS IS NOT AVAILABLE
If the Computer you want to remove Re-Rite from does not haveInternet Access please use this method.
1. Go to the Re-Rite interface “Licensing”Tab and hold down your keyboards
“Shift” and “Ctrl” keys simultaneouslyuntil the greyed “Register Now” button
changes to “Offline Unreg”
2. Click on the “Offline Unreg” button andyou will be prompted that the software is
about to be permanently disabled fromthat PC. Yes will continue, No and Cancelwill stop.
3. A file is created once you have received the promptbelow that will be required when you finallyunregister the software using another computer withinternet access.
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4. Click on OK then copy the file named “Unregister.txt”
found in the default installation path of C:\Re-Rite\Into a computer that has internet access.(the path for your computer may vary depending on where itwas installed originally)
5. Go to this web sitehttp://www.redmap.net/re-rite/unregform.asp
6. “Browse” for yourUnregister.txt file thenclick on the “UnRegisterRe-Rite” button
7. Once successful the following prompt will appear
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8. Install your Re-Rite software on the new computer
following previous installation directions making surethat you also register the software. (from page 9)
9. If you had folders that where shared and contained
processed information then these will have to bemoved manually to your new PC.
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There are three main components used by Re-Rite:
• Re-Rite Server Service (runs program as a service) • OCR (advanced optical character recognition service) • CDO/CDONTS (email agent)
Once you have installed Re-Rite, ensure that the following
three components are running.
Running components appear within the Re-Riteinterface with a green light beside them
Components that are in a stop state appear with ared light.
Components that are paused appear with an amber
light
All three components must be running and if any are in astopped or paused state you must start them up via theRe-Rite interface.
Starting a stopped or pausedcomponent
Open the Re-Rite interface. To do
this click on the Start button inwindows, -> Settings then run theControl Panel. Within the ControlPanel, locate and double click on theRe-Rite icon.
The Re-Rite interface can also be opened by doubleclicking on the icon in the system tray.
Ensuring the Services have Started
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Within the Re-Rite interface, click on the button
corresponding to the stopped component to start it.
Re-Rite ServerIf Re-Rite server is in a stopped or paused state:
Click on the button “Reg & Start Re-Rite server” onceto start it up.
OCRIf OCR is in an unregistered (stopped) or pausedstate:
Click on the button “Reg OCR” once to register theOCR engine.
CDOIf CDO is in an unregistered (stopped) or pausedstate:
Click on the button “Reg CDO” once to register the
CDO object.
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Re-Rite offers two different means of capturing andprocessing your files:
1. Default File Capture
2. Batch File Capture
Both methods run in parallel within the software, wheredifferent polling locations determine the file conversiontype/s required.
Default File Capture mode is used when documents
need to be converted to a single file type only and output
to a single default network location.
This mode also has the capability of delivering theconverting file to email where the email recipient is
determined by the name of the TIFF file.(this feature is not supported by all MFP’s, as an alternative usebatch mode)
Batch File Capture mode allows processing of captured
TIFF files to any of 16 different output formats e.g. PDF,RTF, XLS, HTML.This mode allows multiple user access to any of the 16
formats and is determined by the configuration of thebatch scan folders within the software.
Overview of the Software
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Example of Batch Folders
If a TIFF file is scanned to a sub folder called USER1 in
the BATCH folder for an RTF file conversion then it will beconverted to RTF and placed in the original scannedlocation. To email the same all that is required is that a
sub folder be named as the email [email protected]
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1. Default File CaptureThe Default File Type Capture is a simple way ofconverting multiple TIFF files to the one file output format.This mode controls output so it is delivered to the onenetwork location or can be emailed to various recipientswithin your own email domain.(this feature is not supported by all MFP’s, as an alternative usebatch mode)
To configure Re-Rite for Default File Types, you mustspecify:
• Watched Folder• File Output Folder• Output File Format
And if you require email• SMTP Server• Email Domain
• Email Subject• Email Body
See the example on page 26 and the following topics toconfigure Re-Rite for Single File Types
Default File Capture TypesTo begin the conversion and output to a single file type,have your Toshiba MFP configured so that scannedpages are either a Black or Colour TIFF file (300dpi
recommended) and send to your Watched Folder.
Re-Rite actively looks for files with the extension .TIF inthe Watched folder. Once it detects the presence of a
file with a TIF extension, it proceeds in checking thename of the file. If the file contains an @ symbol aspart of the name, Re-Rite will email the file inaccordance to the configuration settings you havespecified within the Email Output Tab.
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e.g. if you would like the converted file to be emailed [email protected], simply name your TIFF file at the
Toshiba MFP [email protected] (this feature is not supported by all MFP’s, as an alternative usebatch mode)
TIFF files that do not contain the @ symbol as part oftheir name will be converted and copied to the output
folder specified in the File Output Tab.
Example of Default file capture settings
The default settings for the Toshiba Re-Rite software will
capture scanned TIFF files sent to the IN folder then onceconverted using the default file type will be moved to theOUT folder.
Should the scanned files contain an @ symbol then they
will be treated as an email address and sent by emailinstead.
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2. Batch File Type Capture
The Multi File Type Batch Capture converts scannedimages to various output file formats then depending onthe settings will save the file to a network folder or emailto a recipient.
Batch FoldersRe-Rite contains 16 different Batch Type folders within
the Watched Path you have specified.e.g. if you have set your Watched folder to c:\Re-Rite,the 16 Batch Type folders will be contained withinc:\Re-Rite\IN\BATCH.
CSV1 Comma Separated Value (ANSI) CSV2 Comma Separated Value (Unicode)
DOC MS WORD Document
EBK MS Reader eBOOK
FTXT1 Text with line break per paragraph (ANSI) FTXT2 Text with line break per paragraph (Unicode)
HTML HTML 4.0
PDF1 Text in PDF PDF2 Image Substitution PDFPDF3 Image on Text PDF
RTF Rich Text Format
TAB1 TAB Deliminated Text (ANSI) TAB2 TAB Deliminated Text (Unicode)
TXT1 Text with line break per line (ANSI) TXT2 Text with line break per line (Unicode)
XLS MS Excel
(More detailed description available on pages 35-38)
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Capturing of Multi Type batches forsending by email after conversion.
Re-Rite polls each of the 16 Batch folders for files.
Re-Rite will proceed in converting and emailing anyTIFF files it finds contained within folders named as an
email address (the recipient address is the completeemail name of that folder where the trigger to email is@ symbol)
Example 1.
Emailing Frank a converted scanned image to RTFScanned TIFF files sent to the folder
C:\Re-Rite\IN\BATCH\RTF\[email protected]
Will be converted to Rich Text and emailed [email protected]
If however you do not wish to have the TIFF files emailed on conversion,simply create a folder without the @ symbol in the desired Batch Type.
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Capturing of Multi Type batches forconverting and saving as a file.
Re-Rite polls each of the 16 Batch folders for files.
Re-Rite will proceed in converting any TIFF files it findscontained within these folders.
(where the input folder is also the output folder)
Example 2.
Converting a scanned image to HTML for Frank
Scanned TIFF files sent to the folderC:\Re-Rite\IN\BATCH\HTML\Frank
Will be converted to HTML and copied into the samefolder.
If scanned tiff files are sent directly to any of the 16 Batch Folders they will beprocessed as that file type and remain in that folder.
It is important to note that using subfolders just like the examples earlier ishighly recommended as the processed documents are easier to find.
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Opening the interfaceDouble click on the Re-Rite Icon located in theWindows System Tray
Alternatively click on the Start button in Windows ->Settings then run the Control Panel. Within theControl Panel, locate and double click on the Re-Riteicon.
Administration Interface
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General TabThe General Tab allows for theconfiguration of the watched folder andcontains buttons to start requiredservices and software components.
Watched Folder
The Watched Folder is the path that will contain thefiles you want captured and processed by theRe-Rite application. Click on the Browse button tospecify a new location. To view the contents of the
current watched folder, click on the button Open.
Add/Remove icon to system trayClick on this button to display or remove
the Re-Rite icon in the Windows systemtray.
Reg & Start Re-Rite ServerThe Re-Rite service forms the base component of theapplication. Click on the button Reg & StartRe-Rite once to start it up if paused or stopped.
Reg OCR
OCR is the Optical Character Recognition engine usedby Re-Rite to convert TIFF files to the file format yourequire. Click on the button Reg OCR once to startthe OCR engine if paused or stopped.
Reg CDOCDO is an email messaging object used to sendemails out of Re-Rite.
Click on the button Reg CDO once to start the CDO
object if paused or stopped.
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Email Output TabIf you would like to email the image files processedby Re-Rite, the Email Output Tab allows for theconfiguration of the desired settings for outgoing
emails.
Leave the SMTP Server name field blank if you do notwish to use the emailing feature of Re-Rite.(default settings are blank)
The Email Output configuration varies depending onthe operating system of your PC.
Configuring The Email Output onMicrosoft Windows 2000/XP/2003
SMTP Server nameSpecify the domain address of your SMTP serverfor outgoing emailse.g. smtp.server or the TCP/IP address192.168.0.22
Please consult your system administrator for
the correct address to use.
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Email DomainThe Email domain entered is automatically used by theRe-Rite software to send all emails to only your email
domain when being processed by the default mode.e.g. your email domain addresses will always end with thesame address found after the @ symbol so in the case [email protected] your email domain is toshiba.com
Due to security features implemented in the default setup,
emails will only be delivered to users in the same domainas the specified SMTP server e.g. if you have configuredRe-Rite to use toshiba.com as the Domain name, Re-Ritewill only deliver the emails to users with accounts on thetoshiba.com domain e.g. [email protected] Note: Using batch mode folders will email to domains
outside the default.
Email Subject
Specify the subject text you wish to set for all outgoingemails sent via Re-Rite(default is: TOSHIBA Re-Rite paper-to-file conversion )
Email BodySpecify the text you wish to set within the body of alloutgoing emails sent via Re-Rite.(default is: Please find converted file attached .)
File Output TabDocuments scanned to the default mode “IN”folder will be processed the output to thespecified Output Folder.
Output FolderBrowse for and select the folder inwhich the converted files will be stored.This path by default is c:\Re-Rite\Out.
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Advanced TabThe Advanced tab allows you to configure:-
a) Default Output File formatb) Polling Interval of the scanned
documents sent to the “IN” folder.(default is 5 secs)
c) Administrator Email address fornotifications.
d) Send Daily Log and Application Logfor software diagnostic purposes.
e) Event Log is Windows ApplicationEvent Log required for softwarediagnostic purposes
f) Services allows for stopping andstarting of the Re-Rite servicerunning in the Windows operating
system.
g) Enable Reg Buttons will enable the buttons in theGeneral TAB and the Text Boxes in the Licensing TAB.
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Output File Format
The selection made will be the conversion default
for all scanned pages sent for Default ModeProcessing. There are 16 types of documentformats you can chose from to convert yourscanned documents :-
CSV1 = Comma Separated Values (ANSI).
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to CSV format. Data contained in these files are textonly ANSI (128 charater types) and separated by acomma.
Applications such as Microsoft Excel support this format
CSV2 = Comma Separated Values (Unicode).
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watched
folder to CSV format. Data contained in these files are textonly UNICODE (extended ASCII character set) andseparated by a comma. Applications such as Microsoft Excel support this format
DOC = MS WORD Document.
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to WORD format. Documents are text and imagebased with text formatting e.g. colour, bold, italic, font. Applications such as Microsoft WORD support this format.
EBK = eBOOK MS Reader Format.
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to the open eBOOK standard. Applications such as MS Reader can view this format.
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FTXT1 = Text with Line Break per Paragraph (ANSI). Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to ANSI text (128 character types). Documents aresolely text based formatted with line breaks used toseparate paragraphs.Select this option if you will be publishing your text files onwebsites.
FTXT2 = Text with Line Break per Paragraph(UNICODE)
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to UNICODE text (extended ASCII character set).Documents are text based formatted with line breaks usedto separate paragraphs.
HTML = HTML 4.0 format.
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to an HTML document.Suitable for viewing and searching content using astandard WEB browser such as Microsoft Internet Explorer.
PDF1 = Text in PDF format.
Select this output format if you wish to haveRe-Rite convert the TIFF files in the Watched folder to aText in PDF document.Only areas recognized as text will be converted.Contents of the document can be searched usingapplications such as Adobe Acrobat Reader.
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PDF2 = Image Substitution PDF format. Select this output format if you wish to haveRe-Rite convert the TIFF files it finds within the Watchedfolder to Image Substitution PDF file. This option convertsthe document to a text PDF but substitutes low confidencecharacters with a bitmap of the original image.Contents of the document can be searched usingapplications such as Adobe Acrobat Reader.
PDF3 = Image on Text PDF format.
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to an image on Text PDF document. Choosing thisoption saved the entire page as a picture image and placesrecognized text underneath.This result is best suited to documents that will be archivedor where a replica of the original is required such as thecase of an incoming fax.Contents of the document can be searched usingapplications such as Adobe Acrobat Reader.
RTF = Rich Text Format Document.
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to rich text format. Documents are text and imagebased with text formatting e.g. colour, bold, italic, font.
Applications such as Microsoft WORD support this format.
TAB1 = Tab Delimited Data (ANSI). Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to Tabular Data in ANSI text (128 character types).Documents are text based and formatted with tabs toseparate data.
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TAB2 = Tab Delimited Data (UNICODE)Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to Tabular Data in UNICODE text (extended ASCIIcharacter set). Documents are text based and formattedwith tabs to separate data.
TXT1 = Text with Line Break per Line (ANSI).
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to ANSI text (128 character types). Documents aretext based formatted only with a line break per line.
TXT2 = Text with Line Break per Line (UNICODE)
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to UNICODE text (extended ASCII character set).Documents are text based formatted only with a line breakper line.
XLS = Microsoft Excel Format (spreadsheet)
Select this output format if you wish to haveRe-Rite convert any TIFF files it finds within the watchedfolder to Windows Excel format. (.xls)
Edit in applications such as Microsoft Excel.
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Batch Tab
In the Batch tab are features thatallow for easier management of theuser folders in Batch mode and assistwith the creation of scan templates.
This mode is only available for users logged onwith Administrative rights
a) Adding a new user Enter the users name in the blank
field then click on “Add new user”
Tips : the users name reflects how batchmode will output the processed documents,for example if the user requires the output toa directory then just use the name of the
user or if they require output to email thenuse a name which is their full email address.(see examples)
b) Configuring a Users File Output Once a user has been added assigning
the file output/s required by that useris simple.Click on the down arrow for “Currentselected user” then click on the “+”next to the user name then tick the
output format/s required.Note: By default the PDF3 is already ticked .
After selecting the batch and clickingon the name of the respective user,
Re-Rite will automatically create thecorresponding folders.
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CONFIRMATION of USER/S ADDED: Using Windows explorer and go to C:\Re-
Rite\In\BATCH\ and open the batch folder the user wasassigned to. Inside the batch folder is a sub-folderbearing the name of the user you just created in Re-Rite Batch Tab. (see below)
These folders below represent an example of how theRe-Rite batch mode folders are structured and will also
be the location your Toshiba MFP will scan documentsfor processing.
Consult your Administrator for folder permissionsand sharing.
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c) Deleting Users.
The batch tab also allows you to delete Re-Rite users.
Method 1 Click on the down arrow of
“Current selected user “then select the user you wantto delete with your keyboards
down arrow key.Click on the “Delete user:”
button.Pop-up window will ask you toconfirm deletion, click “OK” and theuser and its corresponding folderswill be automatically deleted.
Method 2 (Quick)Click on the user with your mouse and you will beprompted to delete
Irrespective of the method used above if your user
folders are not empty then a message will indicate thatthe folders cannot be deleted and must be manuallyremoved.
This is to protect accidental data loss.
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d) OCR output format (Folder) This non interactive box contains information about aparticular batch folder. This informs you if a batchfolder is shared or not and how it is shared.
non-shared folder shared folder
NOTE : The Re-Rite Batch Tab provides an Administrator with asimple interface to create and manage folders that representusers, however it does not create shares and permissions as
these must be managed in the traditional Windows manner.
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e) Batch Folder Report. The aim of this feature is to generate the informationneeded to create your MFP “Scan Template” thatcorresponds to the batch folders created.
Please refer to the relevant Toshiba MFP user guides formore information on template creation.
Click on the “Generate batch folder report file” togenerate the batch folder report.
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example of a “Batch Folder Report”.
The report contains the following information:
1. User Folder/s (name of the user).
2. Assigned batch folder and corresponding networkpath in parenthesis.
3. Actual network path. The administrator can copy
and paste this line onto the network path of the"Scan To File" template.
4. Batch Share Statistics.
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Batch Share Statistics
Included in the “Batch Folder Report” is information onnumber of folders shared for Re-Rite and by their
security level.
Please note that the level of security applied to shared networkfolders requires consultation with your Network Administrator.The information below summarizes how these permissions havebeen set.
Security LevelsI. Low security means Re-Rite uses the Windows
default share C$. (C: drive is shared by default as C$)
Note: These users will have to log on as an administrator, orhave administrative rights, when using Re-Rite, therefore we donot recommend this method.Please use the methods below for higher security.
II. Medium Security Level means Re-Rite “Batch” folder(C:\Re-Rite\In\Batch) is shared and or the “In”(C:\Re-Rite\In) watched folder is shared.
III. High Security Level means the created user folderare shared and or one or more sub-folder is shared,e.g. C:\Re-Rite\In\Batch\PDF3\Frank. Frank folder isthe sub-folder you need to define its sharing and
security access rights to certain users or everyone.
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Re-Rite Administration Logs
Re-Rite utilises two logs files to help you keep track of allcaptured files and to assist in troubleshooting anyconfiguration issues that may arise.
Daily Log
The Daily Log stores an audit trail of filesCaptured by Re-Rite.
Select the General TAB in the Re-Rite Administrationinterface then click on the “View the daily Log File”button.
Alternatively you can right click on theRe-Rite icon on your task bar then“View the daily log file”
Example of Daily Log File
Troubleshooting
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Application Log
The Application Log stores informationrelevant to the software operation of Re-Riteand may be required for product support.
To access just click on the “Send daily log & windowsapplication event log” button found in the AdvancedTab and both will be sent by email to the Administrators address
Error-ed files
Re-Rite moves any files it is unable to process into afolder within the specified Watched Folder, the name of
which follows the format error.dd MMM yyyy
e.g. if you have set your watched folder to C:\Re-Rite andRe-Rite encounters an unexpected error while processinga file on the 1st July 2004, the error-ed file will be movedto c:\Re-Rite\error.01 July 2004
The Administrator is also notified by email if a job has notbeen processed (when configured in the email output tab)
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Troubleshooting Tips
Q1: Re-Rite fails to process filesA1: Make sure that the scanned files are the correct type,as only black and white or colour TIFF image files from therecommended models are supported.A2: make sure that your scan settings are set so that data can berecognized otherwise they may not be processed (300dpi in TextMode is recommended)
Q2: It seems to take a long time to process files. A1: Make sure that the scan settings of your Toshiba Scanning
Device have been set correctly e.g. 300 DPI in TEXT mode as higherresolutions or different modes will result in delays.A2: It is quite normal for colour documents to take longer toprocess due to their complexity vs BW only.
Q3: The accuracy of conversion for some pages is not asgood as othersA1: The Optical Character Recognition engine in Toshiba Re-Riteuses advanced OCR technologies that have been optimized to giveexcellent results in most cases however as with all OCR technologies
the results will not be perfect and will require some amount ofediting, increasing resolution may be beneficial.
Q4: OCR error 126 The specified module cannot be found. A1: Check that the folder FPOCR and its contents have not beenremoved and changed, this is located in the default installationdirectory c:\Re-Rite\Fpocr if missing you will have to install thiscomponent again from your original software disk and follow theprompts to Update/Reinstall software.
Q5: The email function does not appear to work
A1: * Check that the CDO service is started by accessingthe Re-Rite control panel* Make sure that the settings in the Email Output Tab
are correct* Check with your Administrator that the Mail server
is functional* Make sure that the TIF files being sent to the default
folder are correctly named e.g. contains [email protected] or where scanned to a batchfolder are being sent to a folder named as the emailaddress e.g. [email protected] c:\Re-Rite\IN\Batch\ [email protected]
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Q6: Re-Rite has stopped working and cannot be
restarted A1: * Check that the software has been registered within
the 30 days since install otherwise follow theregistration procedure on page 14
* Check that all services have been started byaccessing the Re-Rite control panel
* Changing of Hardware such as the network card willaffect the site code licensing, please contact yourToshiba Representative
* The software is licensed to one computer only and
installation to another will disable Re-Rite, if yourequire additional licenses please contact yourToshiba Representative.
Q7: I have to re-install Re-Rite on the computer it wasoriginally installed on. A1: Re-installation of the software on the original computer is OK,you will have to follow the instructions on page 10 of this manualbut you can unlock the software by entering the site key you wereemailed when the software was originally installed.
If unavailable go to the WEB site http://www.redmap.net/re-rite/ then accessthe link Enter the email address usedin the original installation and clickthe Get Key button. You will beemailed all details required to unlockyour software.
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FUNCTIONS AVAILABLESelectable functions
o Scan to Network Drive in a variety of output formatso Scan to email with attachment in a variety of formatso Scan to file and email simultaneously in a variety of formatso Received fax converted to selected file formato Multiple users with variations on file format/s and destination/s
INPUT FORMATSSelectable formats available
o Black and White (supported products only)o Full Colour (supported products only)
FILE OUTPUT FORMATSSelectable formats available
o Word (DOC)o Excel (XLS)o Rich Text Format (RTF)o PDF Text (text only)o PDF Text Substitutiono PDF Image on Text (text under image)o Open eBook (LIT)o HTMLo Tabular data format (Unicode and ANSI encoding)o Unformatted text (Unicode and ANSI encoding)o Formatted text (Unicode and ANSI encoding)o Comma Separated Value (CSV) (Unicode and ANSI encoding)
FILE OUTPUT LANGUAGES
OCR languages availableo Czech Danish Dutch Englisho Finnish French German Greeko Hungarian Italian Norwegian Polisho Portuguese Russian Spanish Swedisho Turkish
Additional Product Information
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SYSTEM REQUIREMENTS
Minimum and Recommended Requirementso Processor: Pentium® III 500Mhz (Pentium® IV 2.4GHz or higher )o RAM: 128MB (256MB or greater)o Free Disk Space: 100MB (1GB or more)o Operating System: Windows 2000/XP/2003o (32bit)o Screen and resolutions: 15" or 17" & 1024 x 768 (19”)o CD ROM/DVD ROM required: Yeso Network Card: 10/100/PCIo Dedicated Server: Optional (Dedicated with 1GB or more HDD space)o Multifunctional Toshiba Device:o eSTUDIO230/280 + Scano eSTUDIO350/450 + Scano eSTUDIO520/600/720/850 + Scano eSTUDIO3511/4511o eSTUDIO550/650/810 + GL1020o eSTUDIO35/45 + Gl1010/Scan
o Mouse: Microsoft or compatible pointing device
ADDITIONAL INFORMATIONItems
o WORD and RTF require an application such as Microsoft Word forediting.
o XLS and CSV require an application such as Microsoft Excel forediting.
o PDF require Adobe Acrobat 6.0 Reader or later for searching andviewing data.
o HTML requires an application such as Microsoft IE5 for displaying data.o Email functionality requires Microsoft Exchange 5.5 or above
o Incoming fax function requires MFP fax option (on available modelsonly)
o One ReRite Software installation per computer
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Term Description
CSV Comma Separated Value issupported by MS Excel
DOC MS Word file formate-Book Open eBook standard supported by
MS Reader
HTML HyperText Markup Language isused in WEB pages
LIT MS Reader file format
MFP Multi Functional Product, yourToshiba Device recommended for
use with Re-Rite.
OCR Optical Character Recognition. A
means of extracting text out of adigital document.
PDF Portable Document Format. Adocument file format by Adobe
corporation http://www.adobe.com
PollingFolder
Folder in which Re-Rite looks forfiles for processing within a set
time interval
RTF Rich Text Format is supported byMS WORD
SMTP Simple Mail Transfer Protocol. Thisis a mail server protocol for thedelivery of emails
XLS MS Excel file format
Terminology