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DHL EXPRESS: the international specialists Services How to ship with DHL EXPRESS Shipping tools Zones and rates DHL EXPRESS – Excellence. Simply delivered. DHL EXPRESS: SERVICE & RATE GUIDE 2016 THAILAND

SERVICE & RATE GUIDE 2016

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Page 1: SERVICE & RATE GUIDE 2016

DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

DHL EXPRESS – Excellence. Simply delivered.

DHL EXPRESS:

SERVICE & RATE GUIDE 2016 THAILAND

Page 2: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand

DHL EXPRESS: THE INTERNATIONAL SPECIALISTS

DHL EXPRESS is the global market leader and specialist

in international shipping and courier delivery services,

and we’ve been building and continuously improving our

service for more than 40 years. Key to our success is the

strength of our global network with more than 100,000

employees operating in more than 220 countries and

territories – all focused on delivering the highest levels

of service.

But what really sets us apart is the international shipping

expertise of our people. Their knowledge, coupled

with their passion and ‘can-do’ attitude, delivers a truly

world-class service and ensures that your shipments get

to their destination securely and as quickly as possible.

Their expertise has been further enhanced recently as a

result of all our employees participating in the company’s

award-winning Certified International Specialists (CIS)

engagement and development program.

This guide enables you to find out how DHL EXPRESS can

help you with your international shipping needs, and

to see what best fits your needs from our wide range of

products and services. Should you have any questions,

please get in touch with your account manager or visit us

on http://www.dhl.co.th/th/express.html.

DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

2

Page 3: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand

SERVICESAll our services are time definite and offer you a secure door-to-door delivery service of goods and documents

to and from virtually every country. Whether you need your shipments delivered at the start, middle or end of

a working day, our services offer full track-and-trace visibility so you always know where your shipments are.

DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

Export services

Import services

Domestic services

Optional services

Surcharges

Customs services

EXPORT SERVICES DHL EXPRESS 9:00 (10:30 to the USA)

Our premium time-definite service offers a delivery before

9:00 (10:30 to the USA) on lanes that guarantee either

a next or second business day delivery. EXPRESS 9:00 is

offered to the majority of business centers in Europe,

the Middle East, Africa, Asia and the Americas. EXPRESS

9:00 features a money-back guarantee and is suitable for

pieces up to 30kg and shipments up to 300kg.

DHL EXPRESS 12:00

With EXPRESS 12:00 you will receive your shipments

before 12 noon on the next possible working day.

EXPRESS 12:00 offers a money-back guarantee and allows

for heavier pieces up to 70kg or 1,000kg per shipment.

DHL EXPRESS WORLDWIDE

Our most popular EXPRESS WORLDWIDE product offers

an end of day delivery service anywhere around the world

for pieces up to 70kg and shipments up to 1,000kg.

We deliver reliably and fast to more global destinations

across a single integrated network than any other express

delivery company.

Our international services at a glance

DHL EXPRESS 9:00 (10:30 to the USA) DHL EXPRESS 12:00 DHL EXPRESS WORLDWIDE

Service description Delivery before 9:00 (10:30 to the USA) on the next possible working day

Delivery before 12 noon on the next possible working day

Delivery by the end of the next possible working day

Money-back guarantee Yes* Yes* No

Countries and territories covered 53 75 More than 220

Delivery attempts 3 3 3

Maximum piece weight (not on pallet) 30kg 70kg 70kg

Maximum piece dimensions (L x D x H) 120 x 80 x 80 cm† 120 x 80 x 80 cm† 120 x 80 x 80 cm†

Pallets accepted No Yes (maximum 3) Yes (maximum 3)

Maximum pallet weight n/a 1,000kg 1,000kg

Maximum shipment weight 300kg 1,000kg 1,000kg

Maximum pallet dimensions (L x D x H) n/a 120 x 100 x 160cm 120 x 100 x 160cm

*Additional terms and conditions apply – see http://www.dhl.co.th/th/express.html for details.† Individual pieces can be sent in a shipment up to 300 x 120 x 160cm; an Over Sized Piece surcharge applies if any of these dimensions is exceeded.

To check what product is available from your address, please check the DHL Capability Tool (http://dct.dhl.com) or call DHL Customer Services on 66 2345 5000.

3

Page 4: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

Export services

Import services

Domestic services

Optional services

Surcharges

Customs services

IMPORT SERVICES With our IMPORT EXPRESS WORLDWIDE you can import

shipments from over 200 countries in the world. This

is more than any other express delivery company can

offer. What’s more, Customers in, say, the USA can order

an import from China not just to the USA, but to other

destinations as well. We call this a third country shipment.

There is no need for local brokers or forwarders to get

involved in any part of the process. You are in full control,

and able to manage all aspects of your imports in a very

simple way.

If you need a faster delivery, our EXPRESS 9:00 and EXPRESS

12:00 services are available for import as well. You can

order an import from another country, to be delivered

to your country or any other destination, by using our

dedicated electronic shipping solution for imports. We have

one account number and one invoice in just one currency;

and with a fixed price you know exactly what to pay.

DOMESTIC SERVICES If you want to ship documents or goods within your

own country, we can offer our TIME DEFINITE DOMESTIC

products with delivery time the end of the next possible

business day.

THAILAND

4

Page 5: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

Export services

Import services

Domestic services

Optional services

Surcharges

Customs services

OPTIONAL SERVICES DHL EXPRESS offers a wide range of Optional Services

– from non-standard deliveries and billing options to

climate neutral shipping. In this way, we give you the

flexibility to choose the service that best fits your needs

when using our express delivery services worldwide.

Duties and Taxes Paid View charges

To make exporting your shipment even easier, DHL EXPRESS

can arrange for the shipper or a third party to be billed

for any duties and taxes payable at destination, rather

than the receiver of the shipment being billed. Charges apply

whenever the shipper requests that duties, taxes or other

regulatory fees be paid outside of the destination country.

Non Standard Pickup View charges

If your business needs a dedicated vehicle to collect

unusual shipments or a pickup outside normal business

hours, we can arrange this for you.

Shipment Insurance View charges

We recommend this comprehensive protection for your

valuable or personal shipments in the unlikely event of

physical damage or loss. In addition, you can agree an

insurance premium based on the value of the contents

that will provide even greater peace of mind.

Extended Liability View charges

If you are sending valuable documents such as passports,

visa applications or regulatory certificates you can

extend the DHL standard liability with this service.

It provides coverage and compensation in the case

of loss or damage.

GoGreen Climate Neutral View charges

This service is for customers who need a reliable method

to calculate their annual carbon emissions at a shipment

level and subsequently offset these emissions through

approved environmental programs. The whole process is

verified annually by an independent body accredited by

the United Nations.

GoGreen Carbon Estimate View charges

This is a high-level calculation using averages based on

lane and transportation mode. The report records the

results over the last three months. There is no offsetting

involved in this service.

GoGreen Carbon Footprint View charges

This is a detailed calculation of the carbon footprint of

shipments sent in a stated period. The report uses the

same measurement principles as Climate Neutral but

without the offsetting.

5

Page 6: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

Export services

Import services

Domestic services

Optional services

Surcharges

Customs services

SURCHARGES In order to maintain a consistently high level of service,

in specific circumstances DHL Express levies a surcharge for

exceptional activities, ensuring that these surcharges are

fair for all of our customers.

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

each shipment. It is derived from publically available fuel

oil indices that are also shown on the DHL Express website

at www.dhl.com/fuelsurcharge. The charge is calibrated

every month to the oil price that was current two months

prior to the billing month. The Fuel Surcharge applies to

domestic and international shipments.

Remote Area View charges

This fixed surcharge is applied when a shipment is sent

to or imported from a remote location, such as highlands

and islands. For shipment weights over the billed weight

of 70kg, a higher per kilo charge is payable. The Remote

Area surcharge applies to domestic and international

shipments.

Over Weight Piece View charges

This fixed surcharge is applied to any piece that exceeds

the scale weight of 70kg. The Over Weight Piece surcharge

applies to domestic and international shipments.

Over Sized Piece View charges

This fixed surcharge is applied to any non-palletized piece

with a single dimension in excess of 120cm, or any pallet

with a base dimension in excess of 120cm or a height in

excess of 120cm. The Over Sized Piece surcharge applies to

domestic and international shipments.

Over Handled Piece View charges

This fixed surcharge is applied to any pallet within a

shipment that is not stackable because of its shape,

packaging or content. The Over Handled Piece surcharge

applies to domestic and international shipments.

Dangerous Goods View charges

This surcharge is applied to any shipment that contains

substances or commodities that are classified as

hazardous. Dangerous Goods surcharges apply to

domestic and international shipments.

Address Correction View charges

This fixed surcharge is applied to any shipment that has

an incorrect delivery address at the time of pickup and

the delivery cannot be fulfilled after making efforts at

the destination to determine the correct address. The

Address Correction surcharge applies to domestic and

international shipments.

6

Page 7: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

Export services

Import services

Domestic services

Optional services

Surcharges

Customs services

CUSTOMS SERVICES DHL EXPRESS is the international specialist in shipping,

with extensive knowledge and experience of dealing

with customs topics worldwide. For your peace of mind,

we provide a wide range of Customs Services support

for customs-clearance processes. By making sure that

clearance is a smooth and efficient process, we free you

to focus on your core business. With our online tool

(https://tas.dhl.com) we provide essential customs

information to help you prepare your shipments.

Disbursement View charges

At the receiver’s request, this service sees DHL credit or cash

used to fund the clearance, duty and tax charges relating to

a shipment or piece, instead of the receiver using their own

bond or credit line. The customs process is accelerated, with

DHL making prompt payment of relevant charges while the

receiver defers payment until an agreed date.

Advance Payment View charges

This service covers any import of a non-document

shipment for which DHL advances customs duties, taxes

or regulatory charges; the same amount will then be

collected from the non-account holder at the time of

delivery. DHL assumes the risk of non-repayment by the

receiver, for which a charge is applied based on the credit

advanced, subject to a standard minimum.

Bonded Storage View charges

Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork.

These charges take effect three days after the shipment

arrival date or the broker notification, whichever is later.

Handover to Broker View charges

At the customer’s request, the clearance paperwork

is transferred to an independent broker to handle

customs clearance within the same customs office.

DHL is subsequently not responsible for the timeliness

of the submission to customs or for the release of

the shipment.

7

Page 8: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand

HOW TO SHIP WITH DHL EXPRESS

DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

How to prepare your shipment

Packaging your shipment

Paying for your shipment

HOW TO PREPARE YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment,

where its volumetric weight exceeds its actual weight,

the cost of the shipment is calculated on the space your

consignment takes up on the aircraft. This is a standard

IATA method. To calculate the volumetric weight of your

shipment, simply multiply the length (cm) by the height

(cm), multiply that sum by the width (cm), then divide the

total sum by 5,000.

Documentation required

Waybill

All shipments sent with DHL EXPRESS need to have a

fully completed DHL waybill or label securely attached to

each piece. This will enable the successful movement of

your shipment through the DHL network. Each waybill

or label is individually numbered to allow you to track

your shipment from collection through to delivery.

Your shipment may also need to be accompanied by

required customs documentation, such as a commercial

or proforma invoice, as well as additional paperwork

depending on the contents and value of the shipment and

the country you are sending to.

Commercial invoice

A commercial or proforma invoice is required when

sending goods to countries and territories outside your

origin country or customs union. All non-document

shipments must be accompanied by an invoice. This is

essentially a declaration containing all the details of a

transaction and is used by customs authorities to assess

if duties or taxes are payable. A commercial invoice is

used when goods are part of a commercial transaction

or intended for resale. A proforma invoice is used when

sending goods of no commercial value (for example,

when sending samples).

Height

Length

Width

8

Page 9: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

How to prepare your shipment

Packaging your shipment

Paying for your shipment

Your invoice will require the following details:

Bank Details

These are the bank details that will be used for the

transaction between the seller and buyer. These details are

not required for non-commercial / proforma invoices.

Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays. Descriptions should include the

items, how many there are, what they are made of, and

what they will be used for. For example, describing items

as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs

classification, safety and security reasons.

Commodity Code

This is the product identification code used by the exporting

country to classify the goods to be exported. It assists

clearance and avoids delays.

Country of Manufacture/ Origin

This relates to the place of manufacture, not the country of

export. If items are manufactured in more than one country,

please list the origins.

Total Declared Value

This is the total value of the transaction for customs

purposes based on the Incoterm selected. The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements.

Type of Export

The options are: (1) Permanent; (2) Temporary; and

(3) Repair & Return.

Incoterms

Insert the Incoterm that best describes the terms of the

transaction. For example, DAP (Delivered At Place).

Reason for Export

This could be: For Sale; For Repair; After Repair; Gift; Sample;

Personal Use Not For Resale; Replacement; Intercompany

Transfer; or Personal Effects.

ExporterTax ID / VAT No:

Commercial Invoice

Bank Details Date:

Waybill Number:

Invoice No:

Exporter Code:

Importer (Bill to): Receiver if different from Importer

Tax ID / VAT No:

Shipment Reference:

Full Description of Goods

Commodity Code

Item Quantity

Unit Value[Currency]

Subtotal Value[Currency]

Net Weight

Country of Manufacture/Origin

Freight:

Insurance:

Total Declared Value/Currency: Total Net Weight/ kg(s)

Total Pieces Total Gross Weight/ kg(s)

Type of Export:

Incoterms:

Reason for Export:

I/ We hereby certifythat the information contained in this invoice is true and correct and that the contents of the shipmetns are as stated above

Position in Company: Signature:

Company Stamp

1

5

6

7

8

2 3 4

1

2

3

4

5

6

7

8

9

Page 10: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

How to prepare your shipment

Packaging your shipment

Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL EXPRESS global network, it is important

that they are packaged and labeled correctly.

Packaging Guidelines

n If you are re-using envelopes or boxes, please ensure that

old labels and markings are removed.

n Securely fix the waybill to the shipment. The waybill can

be thought of as the shipment’s airline ticket and it will

delay delivery if it becomes separated from your shipment.

n The barcodes on the waybill are scanned at numerous

points during your shipment’s journey. Please ensure

the barcode is flat and not covered by tape, shrinkwrap

or strapping.

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes.

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes.

n To prevent injury to our employees, please pay special

attention to the packaging of sharp items. There

should not be any possibility of the contents piercing

the packaging.

n Any individual pieces over 70kg should be placed on a

pallet. If you are sending a multi-piece shipment, it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg. For example, a shipment comprising

four 25kg pieces does not have to be placed on a pallet.

DHL Packaging

We offer a range of high-quality DHL-branded packaging

items, suitable for shipping items of all shapes and sizes.

The items available include:

n Flyer bags

n Boxes in a range of sizes

n Pallet boxes

For more information on the range of packaging available,

please contact your DHL Account Manager or local Customer

Service team.

PAYING FOR YOUR SHIPMENTYou can pay for DHL EXPRESS services either with cash, a

credit card or by bank transfer. You can open an account

with DHL EXPRESS to pay via bank transfer; and all

account customers receive invoices on a pre-determined

basis. For more details please get in touch with a

Customer Service Advisor at your local DHL EXPRESS

office or go to http://www.dhl.com/en/express/shipping/

open_account.html.

10

Page 11: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

SHIPPING SOLUTIONS Making shipping easier

DHL EXPRESS offers a choice of electronic tools to suit

even the most demanding requirements. We invest

continually in market-leading technologies to make

it easier for you to send your shipments around the

world. As a result, you have more time to focus on

your business.

Our electronic solutions cover online and offline

options, as well as integrated solutions. In addition,

we provide industry-specific solutions tailored for

the Life Sciences and Technology sectors. More

information about our general capabilities is provided

on this page.

www.dhl.com

Our website provides a comprehensive guide to

DHL EXPRESS shipping services, as well as transport

news, service updates and contact details. To make doing

business with us even easier, the site features interactive

tools that include online booking, tracking and a

volumetric weight calculator.

MyDHL

MyDHL gives you access to all DHL’s online capabilities. It

allows you to prepare your shipments, arrange collections,

store address details and use proactive tracking services.

You can register online on www.mydhl.com to MyDHL

and benefit from online billing solutions, eReturn and a

lot more – all via a single portal, giving you access to one

or more accounts.

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email. DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping.

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries. DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function. It is a Windows-based system, which is easy

to use yet very powerful – enabling you to handle everything

from regular mailshots to multi-stage shipping processes.

Customer Shipping Integration

Using EDI and XML Services enables you to incorporate

DHL’s online shipping capabilities into your own website,

warehouse or customer service application. This provides

global shipment tracking while making it faster and easier

to access information about transit times, rates and

courier bookings.

Specific Solutions

DHL offers additional capabilities for businesses

requiring more specialized solutions – for example, its

Medical Express and Collect & Return services. For more

information, please contact your DHL Account Manager or

local Customer Service team.

SHIPPING TOOLS11

Page 12: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

CALCULATE THE PRICE OF YOUR SHIPMENT

1. Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2. Weigh your shipment (see page 8 and

www.dhl.com/volumetricweight)

3. Determine the rating zone of the destination

(see pages 14 and 15)

4. Find the rate for your shipment using the rating zone

and weight of your shipment.

Optional services View explanation How we charge Additional charge

Duties and Taxes Paid Per shipment THB 690

Non Standard Pickup Per shipment Quoted Case-by-case

Shipment Insurance By shipment value THB 450 or 2% of stated shipment value if higher

Extended Liability Per shipment THB 150

GoGreen Climate Neutral By shipment weight THB 4.6 per kilogram or THB 5 minimum

GoGreen Carbon Estimate Per report THB 12,000

GoGreen Carbon Footprint Per annum THB 120,000

ZONES AND RATES

Calculate the price of your shipment

Optional services

Surcharges

Customs services

Service and rate option matrix

DHL EXPRESS WORLDWIDE: export

DHL EXPRESS WORLDWIDE: import

OPTIONAL SERVICES

12

Page 13: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

Surcharges View explanation How we charge Additional charge

Fuel Surcharge Variable surcharge

Remote AreaPer shipmentper weight

THB 800 minimumTHB 18.5 per kilogram

Additional Handling

Over Weight Piece Per piece THB 1,500

Over Sized Piece Per piece THB 1,500

Over Handled Piece Per piece THB 3,000

Dangerous Goods

Excepted Quantities Per shipment THB 200

Limited Quantities Per shipment THB 800

Dry Ice (UN1845) Per shipment THB 400

Lithium Batteries Section I, II PI965

Per shipment THB 3,000

Lithium Batteries Section II, PI966, 969

Per shipment THB 200

Address Correction Per shipment THB 400

Customs servicesView explanation

How we charge Additional charge

Disbursement Per shipment 200 or 2% of the credit advanced, if higher

Advance Payment Per shipment200 or 2% of the credit advanced, if higher

Bonded StoragePer shipment, per day after 3 calendar days

THB 1.25 per kilogram minimum THB 100Start from 3rd calendar day onwards

Handover to Broker Per shipment THB 300

Calculate the price of your shipment

Optional services

Surcharges

Customs services

Service and rate option matrix

DHL EXPRESS WORLDWIDE: export

DHL EXPRESS WORLDWIDE: import

SURCHARGES

CUSTOMS SERVICES

13

Page 14: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

Calculate the price of your shipment

Optional services

Surcharges

Customs services

Service and rate option matrix

DHL EXPRESS WORLDWIDE: export

DHL EXPRESS WORLDWIDE: import

SERVICE AND RATE OPTION MATRIX

Country Zone EXPRESS 9:00

EXPRESS 12:00

EXPRESS WORLDWIDE

Central African Republic 9

Chad 9

Chile 9

China, People’s Republic 2/3

Colombia 9

Comoros 9

Congo 9

Congo, Democratic Rep. of 9

Cook Islands 9

Costa Rica 9

Cote D’Ivoire 9

Croatia 8

Cuba 9

Curacao 9

Cyprus 8 doc

Czech Republic, The 8

Denmark 7

Djibouti 9

Dominica 9

Dominican Republic 9

East Timor 9

Ecuador 9

Egypt 9

El Salvador 9

Eritrea 9

Estonia 8

Ethiopia 9

Falkland Islands 8

Faroe Islands 8

Fiji 9

Finland 8

France 7

French Guyana 9

Gabon 9

Gambia 9

Georgia 8

Germany 7

Ghana 9

Gibraltar 8

Country Zone EXPRESS 9:00

EXPRESS 12:00

EXPRESS WORLDWIDE

Greece 7

Greenland 8

Grenada 9

Guadeloupe 9

Guam 9

Guatemala 9

Guernsey 8 doc

Guinea Republic 9

Guinea-Bissau 9

Guinea-Equatorial 9

Guyana (British) 9

Haiti 9

Honduras 9

Hong Kong 1

Hungary 8

Iceland 8

India 5 doc

Indonesia 3

Iran, Islamic Rep. of 9

Iraq 9

Ireland, Rep. of 7

Israel 8

Italy 7

Jamaica 9

Japan 4

Jersey 8

Jordan 8

Kazakhstan 8

Kenya 9

Kiribati 9

Korea, D.P.R. of (North) 9

Korea, Rep. of (South) 4

Kosovo 8

Kuwait 8

Kyrgyzstan 8

Lao P.D.R. 3

Latvia 8

Lebanon 8

Lesotho 9

Country Zone EXPRESS 9:00

EXPRESS 12:00

EXPRESS WORLDWIDE

Afghanistan 9

Albania 8

Algeria 9

American Samoa 9

Andorra 8

Angola 9

Anguilla 9

Antigua 9

Argentina 9

Armenia 8

Aruba 9

Australia 3

Austria 7

Azerbaijan 8

Bahamas 9

Bahrain 8

Bangladesh 5

Barbados 9

Belarus 8

Belgium 7

Belize 9

Benin 9

Bermuda 9

Bhutan 5

Bolivia 9

Bonaire 9

Bosnia and Herzegovina 8

Botswana 9

Brazil 8

Brunei 3

Bulgaria 8

Burkina Faso 9

Burundi 9

Cambodia 3

Cameroon 9

Canada 6

Canary Islands, The 8

Cape Verde 9

Cayman Islands 9

14

doc = document contents only = document and non-document contents

Page 15: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

doc = document contents only = document and non-document contents

Calculate the price of your shipment

Optional services

Surcharges

Customs services

Service and rate option matrix

DHL EXPRESS WORLDWIDE: export

DHL EXPRESS WORLDWIDE: import

SERVICE AND RATE OPTION MATRIX continued

Country Zone EXPRESS 9:00

EXPRESS 12:00

EXPRESS WORLDWIDE

Liberia 9

Libya 9

Liechtenstein 7

Lithuania 8

Luxembourg 7

Macau 1

Macedonia, Rep. of 8

Madagascar 9

Malawi 9

Malaysia 1

Maldives 9

Mali 9

Malta 8

Marshall Islands 9

Martinique 9

Mauritania 9

Mauritius 9

Mayotte 9

Mexico 6

Micronesia, Fed. States of 9

Moldova, Rep. of 8

Monaco 7

Mongolia 5

Montenegro, Rep. of 8

Montserrat 9

Morocco 9

Mozambique 9

Myanmar 3

Namibia 9

Nauru, Rep. of 9

Nepal 5

Netherlands, The 7

Nevis 9

New Caledonia 9

New Zealand 3

Nicaragua 9

Niger 9

Nigeria 9

Niue 9

Country Zone EXPRESS 9:00

EXPRESS 12:00

EXPRESS WORLDWIDE

Norway 8

Oman 8

Pakistan 5

Palau 9

Panama 9

Papua New Guinea 5

Paraguay 9

Peru 9

Philippines, The 3

Poland 8

Portugal 7

Puerto Rico 9

Qatar 8 doc

Reunion, Island of 9

Romania 8

Russian Federation, The 8

Rwanda 9

Samoa 9

San Marino 7

Sao Tome & Principe 9

Saudi Arabia 8

Senegal 9

Serbia, Rep. of 8

Seychelles 9

Sierra Leone 9

Singapore 1

Slovakia 8

Slovenia 8

Solomon Islands 9

Somalia 9 Somaliland, Rep. of (North Somalia) 9

South Africa 8

South Sudan 9

Spain 7

Sri Lanka 5

St. Barthelemy 9

St. Eustatius 9

St. Helena 9

St. Kitts 9

Country Zone EXPRESS 9:00

EXPRESS 12:00

EXPRESS WORLDWIDE

St. Lucia 9

St. Maarten 9

St. Vincent 9

Sudan 9

Suriname 9

Swaziland 9

Sweden 7

Switzerland 7

Syria 9

Tahiti 9

Taiwan 3

Tajikistan 8

Tanzania 9

Togo 9

Tonga 9

Trinidad and Tobago 9

Tunisia 9

Turkey 8

Turks and Caicos Islands 9

Tuvalu 9

Uganda 9

Ukraine 8

United Arab Emirates 8

United Kingdom 7

United States of America 6

Uruguay 9

Uzbekistan 8

Vanuatu 9

Vatican City 7

Venezuela 9

Vietnam 3 doc

Virgin Islands (British) 9

Virgin Islands (US) 9

Yemen, Rep. of 9

Zambia 9

Zimbabwe 9

15

Page 16: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

Documents only up to 2kg

0.5 629 629 779 853 862 1008 1093 1552 2192

1 970 1031 1217 1303 1452 1566 1690 2428 3325

1.5 1365 1446 1733 1809 1995 2124 2344 3260 4458

2 1760 1861 2249 2315 2538 2682 2998 4092 5591

Documents from 2.5kg and non-documents from 0.5kg

0.5 1598 1598 1707 1733 1820 1820 2082 2729 3568

1 1792 1792 1994 2024 2132 2132 2487 3398 4362

1.5 1986 1986 2281 2315 2460 2464 2892 4067 5156

2 2180 2180 2568 2606 2788 2796 3297 4736 5950

2.5 2421 2421 2855 2897 3124 3134 3702 5405 6744

3 2606 2606 3050 3095 3375 3384 4099 5985 7389

3.5 2791 2791 3245 3293 3626 3634 4496 6565 8034

4 2976 2976 3440 3491 3877 3884 4893 7145 8679

4.5 3161 3161 3635 3689 4128 4134 5290 7725 9324

5 3346 3346 3830 3887 4379 4384 5687 8305 9969

5.5 3430 3499 4024 4099 4543 4635 5988 8743 10414

6 3514 3652 4218 4311 4707 4886 6289 9181 10859

6.5 3598 3805 4412 4523 4871 5137 6590 9619 11304

7 3682 3958 4606 4735 5035 5388 6891 10057 11749

7.5 3766 4111 4800 4947 5199 5639 7192 10495 12194

8 3850 4264 4994 5159 5363 5890 7493 10933 12639

8.5 3934 4417 5188 5371 5527 6141 7794 11371 13084

9 4018 4570 5382 5583 5691 6392 8095 11809 13529

9.5 4102 4723 5576 5795 5855 6643 8396 12247 13974

10 4186 4876 5770 6007 6019 6894 8697 12685 14419

11 4222 4916 5992 6209 6237 7080 8947 12939 14945

12 4258 4956 6214 6411 6455 7266 9197 13193 15471

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

13 4294 4996 6436 6613 6673 7452 9447 13447 15997

14 4330 5036 6658 6815 6891 7638 9697 13701 16523

15 4366 5076 6880 7017 7109 7824 9947 13955 17049

16 4402 5116 7102 7219 7327 8010 10197 14209 17575

17 4438 5156 7324 7421 7545 8196 10447 14463 18101

18 4474 5196 7546 7623 7763 8382 10697 14717 18627

19 4510 5236 7768 7825 7981 8568 10947 14971 19153

20 4546 5276 7990 8027 8199 8754 11197 15225 19679

21 4762 5464 8388 8425 8593 9180 11755 15895 20517

22 4978 5652 8786 8823 8987 9606 12313 16565 21355

23 5194 5840 9184 9221 9381 10032 12871 17235 22193

24 5410 6028 9582 9619 9775 10458 13429 17905 23031

25 5626 6216 9980 10017 10169 10884 13987 18575 23869

26 5842 6404 10378 10415 10563 11310 14545 19245 24707

27 6058 6592 10776 10813 10957 11736 15103 19915 25545

28 6274 6780 11174 11211 11351 12162 15661 20585 26383

29 6490 6968 11572 11609 11745 12588 16219 21255 27221

30 6706 7156 11970 12007 12139 13041 16777 21925 28059

40 7280 7760 13600 14080 13600 18400 19280 23440 29360

50 9100 9700 17000 17600 17000 23000 24100 29300 36700

60 10920 11640 20400 20400 20400 27600 28920 35160 44040

70 12740 13580 23800 23800 23800 32200 33740 41020 51380

Above 30.0kg (Multiplier rate per kg.)

From 30.1 182 194 340 352 340 460 482 586 734

From 70.1 130 158 314 324 304 412 418 466 608

Above 300* 120 156 304 314 292 414 422 450 560

Rates by zone and product

Add THB 800 to the above prices for EXPRESS 9:00 or add THB 200 EXPRESS 12:00Terms and conditions apply – see http://www.dhl.co.th/th/express.html for details

Calculate the price of your shipment

Optional services

Surcharges

Customs services

Service and rate option matrix

DHL EXPRESS WORLDWIDE: export

DHL EXPRESS WORLDWIDE: import

DHL EXPRESS WORLDWIDE: EXPORT RATES

16

*Any individual piece or shipment above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm) requires pre-approval from DHL and may be charged at alternative rates. Please contact your DHL account manager.

Page 17: SERVICE & RATE GUIDE 2016

DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists

Services

How to ship with DHL EXPRESS

Shipping tools

Zones and rates

Calculate the price of your shipment

Optional services

Surcharges

Customs services

Service and rate option matrix

DHL EXPRESS WORLDWIDE: export

DHL EXPRESS WORLDWIDE: import

Rates by zone and product

DHL EXPRESS WORLDWIDE: IMPORT RATES

17

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

Documents only up to 2kg

0.5 755 755 935 1024 1034 1210 1312 1862 2630

1 1164 1237 1461 1564 1742 1880 2028 2913 3990

1.5 1638 1735 2080 2171 2394 2550 2813 3911 5350

2 2112 2233 2699 2778 3046 3220 3598 4909 6710

Documents from 2.5kg and non-documents from 0.5kg

0.5 1918 1918 2048 2080 2184 2184 2498 3275 4282

1 2151 2151 2392 2429 2558 2558 2984 4078 5235

1.5 2384 2384 2736 2778 2952 2956 3470 4881 6188

2 2617 2617 3080 3127 3346 3354 3956 5684 7141

2.5 2906 2906 3424 3476 3749 3760 4442 6487 8094

3 3128 3128 3658 3714 4050 4060 4918 7183 8868

3.5 3350 3350 3892 3952 4351 4360 5394 7879 9642

4 3572 3572 4126 4190 4652 4660 5870 8575 10416

4.5 3794 3794 4360 4428 4953 4960 6346 9271 11190

5 4016 4016 4594 4666 5254 5260 6822 9967 11964

5.5 4117 4200 4827 4920 5451 5561 7183 10493 12498

6 4218 4384 5060 5174 5648 5862 7544 11019 13032

6.5 4319 4568 5293 5428 5845 6163 7905 11545 13566

7 4420 4752 5526 5682 6042 6464 8266 12071 14100

7.5 4521 4936 5759 5936 6239 6765 8627 12597 14634

8 4622 5120 5992 6190 6436 7066 8988 13123 15168

8.5 4723 5304 6225 6444 6633 7367 9349 13649 15702

9 4824 5488 6458 6698 6830 7668 9710 14175 16236

9.5 4925 5672 6691 6952 7027 7969 10071 14701 16770

10 5026 5856 6924 7206 7224 8270 10432 15227 17304

11 5070 5904 7190 7448 7486 8494 10732 15531 17936

12 5114 5952 7456 7690 7748 8718 11032 15835 18568

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

13 5158 6000 7722 7932 8010 8942 11332 16139 19200

14 5202 6048 7988 8174 8272 9166 11632 16443 19832

15 5246 6096 8254 8416 8534 9390 11932 16747 20464

16 5290 6144 8520 8658 8796 9614 12232 17051 21096

17 5334 6192 8786 8900 9058 9838 12532 17355 21728

18 5378 6240 9052 9142 9320 10062 12832 17659 22360

19 5422 6288 9318 9384 9582 10286 13132 17963 22992

20 5466 6336 9584 9626 9844 10510 13432 18267 23624

21 5726 6562 10062 10104 10316 11022 14102 19071 24630

22 5986 6788 10540 10582 10788 11534 14772 19875 25636

23 6246 7014 11018 11060 11260 12046 15442 20679 26642

24 6506 7240 11496 11538 11732 12558 16112 21483 27648

25 6766 7466 11974 12016 12204 13070 16782 22287 28654

26 7026 7692 12452 12494 12676 13582 17452 23091 29660

27 7286 7918 12930 12972 13148 14094 18122 23895 30666

28 7546 8144 13408 13450 13620 14606 18792 24699 31672

29 7806 8370 13886 13928 14092 15118 19462 25503 32678

30 8066 8596 14364 14406 14564 15630 20132 26307 33684

40 8720 9280 16320 16880 16320 22080 23120 28160 35200

50 10900 11600 20400 21100 20400 27600 28900 35200 44000

60 13080 13920 24480 25320 24480 33120 34680 42240 52800

70 15260 16240 28560 29540 28560 38640 40460 49280 61600

Above 30.0kg (Multiplier rate per kg.)

From 30.1 218 232 408 422 408 552 578 704 880

From 70.1 156 190 376 388 364 494 502 560 730

Above 300* 144 188 364 376 350 496 506 540 672

Add THB 800 to the above prices for EXPRESS 9:00 or add THB 200 EXPRESS 12:00Terms and conditions apply – see http://www.dhl.co.th/th/express.html for details

*Any individual piece or shipment above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm) requires pre-approval from DHL and may be charged at alternative rates. Please contact your DHL account manager.

Page 18: SERVICE & RATE GUIDE 2016

DHL Express International (Thailand) Ltd.

319 Chamchuri Square Building. Floor 22&23

Phayathai Road, Khwaeng Pathumwan

Khet Pathumwan, Bangkok 10330

For contact details of the DHL EXPRESS office

nearest to you please visit our website at

http://www.dhl.co.th/th/express.html

Valid: 1st January 2016