21
DHL Express – Excellence. Simply delivered. DHL EXPRESS SERVICE & RATE GUIDE 2018 MALAYSIA Please click the menu below to go directly to the information you are looking for. The international specialists Page 2 Services Page 3 How to ship with DHL Express Page 8 Shipping tools Page 12 Zones and rates Page 13

SERVICE & RATE GUIDE 2017

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Page 1: SERVICE & RATE GUIDE 2017

DHL Express ndash Excellence Simply delivered

DHL EXPRESS

SERVICE amp RATE GUIDE 2018 MALAYSIAPlease click the menu below to go directly to the information you are looking for

The international specialistsPage 2

ServicesPage 3

How to ship with DHL ExpressPage 8

Shipping tools Page 12

Zones and rates Page 13

THE INTERNATIONAL SPECIALISTS

DHL Service amp Rate Guide 2018 Malaysia 2

DHL Express is the global market leader and specialist

in international shipping and courier delivery services

and wersquove been building and continuously improving

our service for more than 45 years Key to our success

is the strength of our global network spanning more

than 220 countries and territories in which some

90000 employees provide services to more than 25

million customers

What really sets us apart is the international shipping

expertise of our people Their knowledge coupled

with their passion and lsquocan-dorsquo attitude delivers

a truly world-class service and ensures that your

shipments get to their destination securely and as

quickly as possible

Their expertise has been further enhanced recently

as a result of all our employees participating in the

companyrsquos award-winning Certified International

Specialists (CIS) engagement and development

program

This guide enables you to find out how DHL Express

can help you with your international shipping needs

and to see what best fits your needs from our wide

range of products and services Should you have any

questions please get in touch with your DHL Account

Manager or visit us at dhlcommy

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES3

EXPORT SERVICES DHL Express Worldwide

Our most popular product DHL Express Worldwide offers

an end of business day delivery service around the world for

pieces up to 70kg and shipments up to 1000kg

We deliver reliably and quickly to more global destinations

across a single integrated network than any other express

delivery company

DHL Express 1200

With DHL Express 1200 you will receive your shipments

before 12 noon on the next possible business day DHL

Express 1200 offers a money-back guarantee and allows for

heavier pieces up to 70kg and shipments up to 300kg

DHL Express 900 (1030 to the USA)

Our premium time-definite service offers a delivery before

900 (1030 to the USA) on lanes that guarantee either a

next or second business day delivery DHL Express 900 is

offered to the majority of business centers in Europe Asia

and the Americas DHL Express 900 features a money-

back guarantee and is suitable for pieces up to 30kg and

shipments up to 300kg

All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually

every country and territory Whether you need your shipments delivered at the start middle or end of a business day our

services offer full track-and-trace visibility so you always know where your shipments are

Our international services at a glance

DHL Express Worldwide

DHL Express 1200DHL Express 900 (1030 to the USA)

Service descriptionDelivery by the end of the next possible business day

Delivery before 12 noon on the next possible business day

Delivery before 900 (1030 to the USA) on the next possible business day

Money-back guarantee No Yes Yes

Countries and territories covered More than 220 88 27

Delivery attempts 2 2 2

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum piece dimensions (L x W x H) 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger

Pallets accepted Yes No No

Maximum pallet weight 1000kg na na

Maximum shipment weight 1000kg 300kg 300kg

Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm na na

Additional terms and conditions apply ndash see dhlcommy for detailsdaggerPieces with a single base length up to 300cm are accepted Additional surcharges may apply

Export services Import services Domestic services Optional services Surcharges Customs services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES4

Export services Import services Domestic services Optional services Surcharges Customs services

IMPORT SERVICES With our DHL Express Worldwide Import product you can

import shipments from over 200 countries in the world This

is more than any other express delivery company can offer

Whatrsquos more customers in say the USA can order an import

from China not just to the USA but to other destinations as

well We call this a third country shipment

There is no need for local brokers or forwarders to get

involved in any part of the process You are in full control

and able to manage all aspects of your imports in a very

simple way

If you need a faster delivery our DHL Express 1200 and DHL

Express 900 services are available for import as well You can

order an import from another country to be delivered to

your country or any other destination by using our dedicated

electronic shipping solution for imports You will have one

account number one invoice in a single currency and a fixed

price that means you know exactly what you will pay

DOMESTIC SERVICESIf you want to ship documents or goods within your own

country we can offer our DHL Time Definite Domestic

products with delivery time guarantees of 1200 or the end

of the next possible business day

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES5

Export services Import services Domestic services Optional services Surcharges Customs services

OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from

non-standard deliveries and billing options to climate

neutral shipping In this way we give you the flexibility to

choose the service that best fits your needs when using our

express delivery services worldwide

Duties and Taxes Paid View charges

To make exporting your shipment even easier DHL Express

can arrange for the shipper or a third party to be billed

for any duties and taxes payable at destination rather

than the receiver of the shipment being billed Charges apply

whenever the shipper requests that duties taxes or other

regulatory fees be paid outside of the destination country

Dedicated PickupDelivery View charges

If your business needs a dedicated vehicle to collectdeliver

unusual shipments or a pickupdeliver outside normal

business hours we can arrange this for you

Shipment Preparation View charges

This is a convenient fast and reliable service for seasonal

or irregular shipments that require extra resources for their

preparation DHL manages the entire process of waybill

preparation content selection labelling and packaging

then sends the shipments to the designated domestic or

international business addresses

Weekend DeliveryCollection View charges

We offer Saturday delivery and collection services from

and to key cities To check availability please contact our

Customer Service team on 1800 88 8388

Shipment Insurance View charges

We recommend this comprehensive protection for your

valuable or personal shipments giving you peace of mind in

the unlikely event of physical damage or loss

Extended Liability View charges

If you are sending valuable documents such as passports

visa applications or regulatory certificates you can extend

the DHL standard liability with this service It provides

coverage and compensation in the case of loss or damage

Direct Signature View charges

If you are sending sensitive documents or high value

contents you can request DHL to obtain a direct signature

from the consignee or a representative at the delivery

address DHL will ensure your shipment is not re-directed or

delivered at an alternative address

GoGreen Climate Neutral View charges

This service is for customers who need a reliable method to

calculate their annual carbon emissions at a shipment level

and subsequently offset these emissions through approved

environmental programs The whole process is verified

annually by an independent body accredited by the

United Nations

GoGreen Carbon Estimate View charges

This is a high-level calculation using averages based on lane

and transportation mode The report records the results

over the last three months There is no offsetting involved

in this service

GoGreen Carbon Footprint View charges

This is a detailed calculation of the carbon footprint of

shipments sent in a stated period The report uses the

same measurement principles as Climate Neutral but

without the offsetting

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES6

Export services Import services Domestic services Optional services Surcharges Customs services

SURCHARGES In order to maintain a consistently high level of service in

specific circumstances DHL Express levies a surcharge for

exceptional activities ensuring that these surcharges are fair

for all of our customers

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

each shipment and any transportation related surcharges

It is derived from publicly available fuel oil indices that

are also shown on the DHL Express website at dhlcom

fuelsurcharge The charge is calibrated every month to

the oil price that was current two months prior to the

billing month The Fuel Surcharge applies to domestic and

international shipments

Remote Area View charges

This surcharge applies when a shipment is collected from or

delivered to a location that is distant or difficult to serve

The Remote Area surcharge applies to international and

domestic shipments

Oversize Piece View charges

This fixed surcharge applies to any piece including a pallet

that exceeds the scale weight of 70kg or with a single

dimension in excess of 120cm The Oversize Piece surcharge

applies to domestic and international shipments

Non-Stackable Pallet View charges

This fixed surcharge is applied to any pallet within a

shipment that is not stackable either on request by the

shipper or because of its shape packaging or content The

Non-Stackable Pallet surcharge applies to domestic and

international shipments

Dangerous Goods View charges

This surcharge is applied to any shipment that contains

substances or commodities that are classified as hazardous

Dangerous Goods surcharges apply to domestic and

international shipments

Lithium Batteries View charges

A surcharge may apply per shipment when the handling

and transportation of shipments involves Lithium Ion or

Lithium Metal batteries compliant with the appropriate IATA

Packing Instructions 966 967 969 and 970 Section II

Address Correction View charges

This fixed surcharge is applied to any shipment that has

an incorrect delivery address at the time of pickup and

the delivery cannot be fulfilled after making efforts at

the destination to determine the correct address The

Address Correction surcharge applies to domestic and

international shipments

Data Entry View charges

This fixed surcharge applies for each shipment consigned

with non-electronic paper based manual waybills Electronic

shipping documentation incurs no additional charges

Security Charges View charges

Additional surcharges may apply when shipping from or to a

destination country where DHL is operating at elevated risk

due to continuous state of war civil unrest or continuous

threats from terrorism (Elevated Risk) or when shipping

to a destination country that is subject to trade restrictions

imposed by the UN Security Council (Restricted Destination)

For a full list of surcharges please visit your country website at dhlcommyshipping_advicesurcharges

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES7

Export services Import services Domestic services Optional services Surcharges Customs services

CUSTOMS SERVICES DHL Express is the international specialist in shipping

with extensive knowledge and experience of dealing with

customs topics worldwide For your peace of mind we

provide a wide range of customs support for standard as

well as non-routine customs-clearance processes By making

sure that clearance is a smooth and efficient process we

ensure your shipments arrive as quickly as possible and

leave you free to focus on your core business With our

online tool (tasdhlcom) we provide essential customs

information to help you prepare your shipments

Disbursement View charges

At the receiverrsquos request DHL credit or cash is used to fund

the clearance duty and tax charges relating to a shipment

or piece instead of the receiver using their own bond or

credit line The customs process is accelerated with DHL

making prompt payment of relevant charges while the

receiver defers payment until an agreed date

Broker Notification View charges

At the customerrsquos request DHL will provide the necessary

paperwork to the customerrsquos designated broker to perform

the import clearance and resume the delivery to the

final destination once the clearance is completed DHL

is subsequently not responsible for the timeliness of the

submission to customs or for the release of the shipment

Release to Broker View charges

At shipper or importer request the release of a DHL Express

shipment to the customers designated customs broker of

choice DHL will transfer the responsibility for a shipment

and related customs documentation to the customerrsquos

nominated broker for clearance and last mile delivery

Bonded Storage View charges

Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork

These charges take effect three days after the shipment

arrival date or the broker notification whichever is later

The charge applies to the duty and taxes payer

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move

non-document foreign-origin goods to a location other than

the regular DHL gateway at destination Bonded Transit is

normally operated within a country or customs union and is

necessary prior to final clearance by the importer or

designated broker Bonded Transit applies to both export

and import shipments whenever DHL is required to open

manage or report any form of transfer under bond using

our own guarantee

Export Declaration View charges

Applies in countries where an export declaration is required

for shipments containing controlled commodities or

exceeding a certain value threshold or weight Depending

on origin country shippers that submit a declaration online

may avoid the local charge

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of customs services please visit your country website at dhlcommycustoms_supportcustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

8

PREPARING YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment where

its volumetric weight exceeds its actual weight the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft This is a standard IATA method To

calculate the volumetric weight of your shipment simply

multiply the length by height by width in centimetres then

divide the total sum by 5000

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece This will enable the successful movement of your

shipment through the DHL network Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery Your shipment may also

need to be accompanied by customs documentation such

as a commercial or proforma invoice as well as additional

paperwork depending on the contents and value of the

shipment and the country you are sending to

Invoice

A commercial or proforma invoice is required when sending

non-document shipments to countries and territories outside

your origin country or customs union This is essentially a

declaration containing all the details of a transaction and

is used by customs authorities to assess if duties or taxes

are payable A commercial invoice is used when goods are

part of a commercial transaction or intended for resale

A proforma invoice is used when sending goods of no

commercial value (for example when sending samples)

Height

WidthLength

Preparing your shipment Packaging your shipment Paying for your shipment

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish amphibians birds and insects)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

n Pornographic items

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 2: SERVICE & RATE GUIDE 2017

THE INTERNATIONAL SPECIALISTS

DHL Service amp Rate Guide 2018 Malaysia 2

DHL Express is the global market leader and specialist

in international shipping and courier delivery services

and wersquove been building and continuously improving

our service for more than 45 years Key to our success

is the strength of our global network spanning more

than 220 countries and territories in which some

90000 employees provide services to more than 25

million customers

What really sets us apart is the international shipping

expertise of our people Their knowledge coupled

with their passion and lsquocan-dorsquo attitude delivers

a truly world-class service and ensures that your

shipments get to their destination securely and as

quickly as possible

Their expertise has been further enhanced recently

as a result of all our employees participating in the

companyrsquos award-winning Certified International

Specialists (CIS) engagement and development

program

This guide enables you to find out how DHL Express

can help you with your international shipping needs

and to see what best fits your needs from our wide

range of products and services Should you have any

questions please get in touch with your DHL Account

Manager or visit us at dhlcommy

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES3

EXPORT SERVICES DHL Express Worldwide

Our most popular product DHL Express Worldwide offers

an end of business day delivery service around the world for

pieces up to 70kg and shipments up to 1000kg

We deliver reliably and quickly to more global destinations

across a single integrated network than any other express

delivery company

DHL Express 1200

With DHL Express 1200 you will receive your shipments

before 12 noon on the next possible business day DHL

Express 1200 offers a money-back guarantee and allows for

heavier pieces up to 70kg and shipments up to 300kg

DHL Express 900 (1030 to the USA)

Our premium time-definite service offers a delivery before

900 (1030 to the USA) on lanes that guarantee either a

next or second business day delivery DHL Express 900 is

offered to the majority of business centers in Europe Asia

and the Americas DHL Express 900 features a money-

back guarantee and is suitable for pieces up to 30kg and

shipments up to 300kg

All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually

every country and territory Whether you need your shipments delivered at the start middle or end of a business day our

services offer full track-and-trace visibility so you always know where your shipments are

Our international services at a glance

DHL Express Worldwide

DHL Express 1200DHL Express 900 (1030 to the USA)

Service descriptionDelivery by the end of the next possible business day

Delivery before 12 noon on the next possible business day

Delivery before 900 (1030 to the USA) on the next possible business day

Money-back guarantee No Yes Yes

Countries and territories covered More than 220 88 27

Delivery attempts 2 2 2

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum piece dimensions (L x W x H) 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger

Pallets accepted Yes No No

Maximum pallet weight 1000kg na na

Maximum shipment weight 1000kg 300kg 300kg

Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm na na

Additional terms and conditions apply ndash see dhlcommy for detailsdaggerPieces with a single base length up to 300cm are accepted Additional surcharges may apply

Export services Import services Domestic services Optional services Surcharges Customs services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES4

Export services Import services Domestic services Optional services Surcharges Customs services

IMPORT SERVICES With our DHL Express Worldwide Import product you can

import shipments from over 200 countries in the world This

is more than any other express delivery company can offer

Whatrsquos more customers in say the USA can order an import

from China not just to the USA but to other destinations as

well We call this a third country shipment

There is no need for local brokers or forwarders to get

involved in any part of the process You are in full control

and able to manage all aspects of your imports in a very

simple way

If you need a faster delivery our DHL Express 1200 and DHL

Express 900 services are available for import as well You can

order an import from another country to be delivered to

your country or any other destination by using our dedicated

electronic shipping solution for imports You will have one

account number one invoice in a single currency and a fixed

price that means you know exactly what you will pay

DOMESTIC SERVICESIf you want to ship documents or goods within your own

country we can offer our DHL Time Definite Domestic

products with delivery time guarantees of 1200 or the end

of the next possible business day

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES5

Export services Import services Domestic services Optional services Surcharges Customs services

OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from

non-standard deliveries and billing options to climate

neutral shipping In this way we give you the flexibility to

choose the service that best fits your needs when using our

express delivery services worldwide

Duties and Taxes Paid View charges

To make exporting your shipment even easier DHL Express

can arrange for the shipper or a third party to be billed

for any duties and taxes payable at destination rather

than the receiver of the shipment being billed Charges apply

whenever the shipper requests that duties taxes or other

regulatory fees be paid outside of the destination country

Dedicated PickupDelivery View charges

If your business needs a dedicated vehicle to collectdeliver

unusual shipments or a pickupdeliver outside normal

business hours we can arrange this for you

Shipment Preparation View charges

This is a convenient fast and reliable service for seasonal

or irregular shipments that require extra resources for their

preparation DHL manages the entire process of waybill

preparation content selection labelling and packaging

then sends the shipments to the designated domestic or

international business addresses

Weekend DeliveryCollection View charges

We offer Saturday delivery and collection services from

and to key cities To check availability please contact our

Customer Service team on 1800 88 8388

Shipment Insurance View charges

We recommend this comprehensive protection for your

valuable or personal shipments giving you peace of mind in

the unlikely event of physical damage or loss

Extended Liability View charges

If you are sending valuable documents such as passports

visa applications or regulatory certificates you can extend

the DHL standard liability with this service It provides

coverage and compensation in the case of loss or damage

Direct Signature View charges

If you are sending sensitive documents or high value

contents you can request DHL to obtain a direct signature

from the consignee or a representative at the delivery

address DHL will ensure your shipment is not re-directed or

delivered at an alternative address

GoGreen Climate Neutral View charges

This service is for customers who need a reliable method to

calculate their annual carbon emissions at a shipment level

and subsequently offset these emissions through approved

environmental programs The whole process is verified

annually by an independent body accredited by the

United Nations

GoGreen Carbon Estimate View charges

This is a high-level calculation using averages based on lane

and transportation mode The report records the results

over the last three months There is no offsetting involved

in this service

GoGreen Carbon Footprint View charges

This is a detailed calculation of the carbon footprint of

shipments sent in a stated period The report uses the

same measurement principles as Climate Neutral but

without the offsetting

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES6

Export services Import services Domestic services Optional services Surcharges Customs services

SURCHARGES In order to maintain a consistently high level of service in

specific circumstances DHL Express levies a surcharge for

exceptional activities ensuring that these surcharges are fair

for all of our customers

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

each shipment and any transportation related surcharges

It is derived from publicly available fuel oil indices that

are also shown on the DHL Express website at dhlcom

fuelsurcharge The charge is calibrated every month to

the oil price that was current two months prior to the

billing month The Fuel Surcharge applies to domestic and

international shipments

Remote Area View charges

This surcharge applies when a shipment is collected from or

delivered to a location that is distant or difficult to serve

The Remote Area surcharge applies to international and

domestic shipments

Oversize Piece View charges

This fixed surcharge applies to any piece including a pallet

that exceeds the scale weight of 70kg or with a single

dimension in excess of 120cm The Oversize Piece surcharge

applies to domestic and international shipments

Non-Stackable Pallet View charges

This fixed surcharge is applied to any pallet within a

shipment that is not stackable either on request by the

shipper or because of its shape packaging or content The

Non-Stackable Pallet surcharge applies to domestic and

international shipments

Dangerous Goods View charges

This surcharge is applied to any shipment that contains

substances or commodities that are classified as hazardous

Dangerous Goods surcharges apply to domestic and

international shipments

Lithium Batteries View charges

A surcharge may apply per shipment when the handling

and transportation of shipments involves Lithium Ion or

Lithium Metal batteries compliant with the appropriate IATA

Packing Instructions 966 967 969 and 970 Section II

Address Correction View charges

This fixed surcharge is applied to any shipment that has

an incorrect delivery address at the time of pickup and

the delivery cannot be fulfilled after making efforts at

the destination to determine the correct address The

Address Correction surcharge applies to domestic and

international shipments

Data Entry View charges

This fixed surcharge applies for each shipment consigned

with non-electronic paper based manual waybills Electronic

shipping documentation incurs no additional charges

Security Charges View charges

Additional surcharges may apply when shipping from or to a

destination country where DHL is operating at elevated risk

due to continuous state of war civil unrest or continuous

threats from terrorism (Elevated Risk) or when shipping

to a destination country that is subject to trade restrictions

imposed by the UN Security Council (Restricted Destination)

For a full list of surcharges please visit your country website at dhlcommyshipping_advicesurcharges

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES7

Export services Import services Domestic services Optional services Surcharges Customs services

CUSTOMS SERVICES DHL Express is the international specialist in shipping

with extensive knowledge and experience of dealing with

customs topics worldwide For your peace of mind we

provide a wide range of customs support for standard as

well as non-routine customs-clearance processes By making

sure that clearance is a smooth and efficient process we

ensure your shipments arrive as quickly as possible and

leave you free to focus on your core business With our

online tool (tasdhlcom) we provide essential customs

information to help you prepare your shipments

Disbursement View charges

At the receiverrsquos request DHL credit or cash is used to fund

the clearance duty and tax charges relating to a shipment

or piece instead of the receiver using their own bond or

credit line The customs process is accelerated with DHL

making prompt payment of relevant charges while the

receiver defers payment until an agreed date

Broker Notification View charges

At the customerrsquos request DHL will provide the necessary

paperwork to the customerrsquos designated broker to perform

the import clearance and resume the delivery to the

final destination once the clearance is completed DHL

is subsequently not responsible for the timeliness of the

submission to customs or for the release of the shipment

Release to Broker View charges

At shipper or importer request the release of a DHL Express

shipment to the customers designated customs broker of

choice DHL will transfer the responsibility for a shipment

and related customs documentation to the customerrsquos

nominated broker for clearance and last mile delivery

Bonded Storage View charges

Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork

These charges take effect three days after the shipment

arrival date or the broker notification whichever is later

The charge applies to the duty and taxes payer

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move

non-document foreign-origin goods to a location other than

the regular DHL gateway at destination Bonded Transit is

normally operated within a country or customs union and is

necessary prior to final clearance by the importer or

designated broker Bonded Transit applies to both export

and import shipments whenever DHL is required to open

manage or report any form of transfer under bond using

our own guarantee

Export Declaration View charges

Applies in countries where an export declaration is required

for shipments containing controlled commodities or

exceeding a certain value threshold or weight Depending

on origin country shippers that submit a declaration online

may avoid the local charge

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of customs services please visit your country website at dhlcommycustoms_supportcustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

8

PREPARING YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment where

its volumetric weight exceeds its actual weight the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft This is a standard IATA method To

calculate the volumetric weight of your shipment simply

multiply the length by height by width in centimetres then

divide the total sum by 5000

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece This will enable the successful movement of your

shipment through the DHL network Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery Your shipment may also

need to be accompanied by customs documentation such

as a commercial or proforma invoice as well as additional

paperwork depending on the contents and value of the

shipment and the country you are sending to

Invoice

A commercial or proforma invoice is required when sending

non-document shipments to countries and territories outside

your origin country or customs union This is essentially a

declaration containing all the details of a transaction and

is used by customs authorities to assess if duties or taxes

are payable A commercial invoice is used when goods are

part of a commercial transaction or intended for resale

A proforma invoice is used when sending goods of no

commercial value (for example when sending samples)

Height

WidthLength

Preparing your shipment Packaging your shipment Paying for your shipment

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish amphibians birds and insects)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

n Pornographic items

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 3: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

SERVICES3

EXPORT SERVICES DHL Express Worldwide

Our most popular product DHL Express Worldwide offers

an end of business day delivery service around the world for

pieces up to 70kg and shipments up to 1000kg

We deliver reliably and quickly to more global destinations

across a single integrated network than any other express

delivery company

DHL Express 1200

With DHL Express 1200 you will receive your shipments

before 12 noon on the next possible business day DHL

Express 1200 offers a money-back guarantee and allows for

heavier pieces up to 70kg and shipments up to 300kg

DHL Express 900 (1030 to the USA)

Our premium time-definite service offers a delivery before

900 (1030 to the USA) on lanes that guarantee either a

next or second business day delivery DHL Express 900 is

offered to the majority of business centers in Europe Asia

and the Americas DHL Express 900 features a money-

back guarantee and is suitable for pieces up to 30kg and

shipments up to 300kg

All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually

every country and territory Whether you need your shipments delivered at the start middle or end of a business day our

services offer full track-and-trace visibility so you always know where your shipments are

Our international services at a glance

DHL Express Worldwide

DHL Express 1200DHL Express 900 (1030 to the USA)

Service descriptionDelivery by the end of the next possible business day

Delivery before 12 noon on the next possible business day

Delivery before 900 (1030 to the USA) on the next possible business day

Money-back guarantee No Yes Yes

Countries and territories covered More than 220 88 27

Delivery attempts 2 2 2

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum piece dimensions (L x W x H) 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger

Pallets accepted Yes No No

Maximum pallet weight 1000kg na na

Maximum shipment weight 1000kg 300kg 300kg

Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm na na

Additional terms and conditions apply ndash see dhlcommy for detailsdaggerPieces with a single base length up to 300cm are accepted Additional surcharges may apply

Export services Import services Domestic services Optional services Surcharges Customs services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES4

Export services Import services Domestic services Optional services Surcharges Customs services

IMPORT SERVICES With our DHL Express Worldwide Import product you can

import shipments from over 200 countries in the world This

is more than any other express delivery company can offer

Whatrsquos more customers in say the USA can order an import

from China not just to the USA but to other destinations as

well We call this a third country shipment

There is no need for local brokers or forwarders to get

involved in any part of the process You are in full control

and able to manage all aspects of your imports in a very

simple way

If you need a faster delivery our DHL Express 1200 and DHL

Express 900 services are available for import as well You can

order an import from another country to be delivered to

your country or any other destination by using our dedicated

electronic shipping solution for imports You will have one

account number one invoice in a single currency and a fixed

price that means you know exactly what you will pay

DOMESTIC SERVICESIf you want to ship documents or goods within your own

country we can offer our DHL Time Definite Domestic

products with delivery time guarantees of 1200 or the end

of the next possible business day

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES5

Export services Import services Domestic services Optional services Surcharges Customs services

OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from

non-standard deliveries and billing options to climate

neutral shipping In this way we give you the flexibility to

choose the service that best fits your needs when using our

express delivery services worldwide

Duties and Taxes Paid View charges

To make exporting your shipment even easier DHL Express

can arrange for the shipper or a third party to be billed

for any duties and taxes payable at destination rather

than the receiver of the shipment being billed Charges apply

whenever the shipper requests that duties taxes or other

regulatory fees be paid outside of the destination country

Dedicated PickupDelivery View charges

If your business needs a dedicated vehicle to collectdeliver

unusual shipments or a pickupdeliver outside normal

business hours we can arrange this for you

Shipment Preparation View charges

This is a convenient fast and reliable service for seasonal

or irregular shipments that require extra resources for their

preparation DHL manages the entire process of waybill

preparation content selection labelling and packaging

then sends the shipments to the designated domestic or

international business addresses

Weekend DeliveryCollection View charges

We offer Saturday delivery and collection services from

and to key cities To check availability please contact our

Customer Service team on 1800 88 8388

Shipment Insurance View charges

We recommend this comprehensive protection for your

valuable or personal shipments giving you peace of mind in

the unlikely event of physical damage or loss

Extended Liability View charges

If you are sending valuable documents such as passports

visa applications or regulatory certificates you can extend

the DHL standard liability with this service It provides

coverage and compensation in the case of loss or damage

Direct Signature View charges

If you are sending sensitive documents or high value

contents you can request DHL to obtain a direct signature

from the consignee or a representative at the delivery

address DHL will ensure your shipment is not re-directed or

delivered at an alternative address

GoGreen Climate Neutral View charges

This service is for customers who need a reliable method to

calculate their annual carbon emissions at a shipment level

and subsequently offset these emissions through approved

environmental programs The whole process is verified

annually by an independent body accredited by the

United Nations

GoGreen Carbon Estimate View charges

This is a high-level calculation using averages based on lane

and transportation mode The report records the results

over the last three months There is no offsetting involved

in this service

GoGreen Carbon Footprint View charges

This is a detailed calculation of the carbon footprint of

shipments sent in a stated period The report uses the

same measurement principles as Climate Neutral but

without the offsetting

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES6

Export services Import services Domestic services Optional services Surcharges Customs services

SURCHARGES In order to maintain a consistently high level of service in

specific circumstances DHL Express levies a surcharge for

exceptional activities ensuring that these surcharges are fair

for all of our customers

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

each shipment and any transportation related surcharges

It is derived from publicly available fuel oil indices that

are also shown on the DHL Express website at dhlcom

fuelsurcharge The charge is calibrated every month to

the oil price that was current two months prior to the

billing month The Fuel Surcharge applies to domestic and

international shipments

Remote Area View charges

This surcharge applies when a shipment is collected from or

delivered to a location that is distant or difficult to serve

The Remote Area surcharge applies to international and

domestic shipments

Oversize Piece View charges

This fixed surcharge applies to any piece including a pallet

that exceeds the scale weight of 70kg or with a single

dimension in excess of 120cm The Oversize Piece surcharge

applies to domestic and international shipments

Non-Stackable Pallet View charges

This fixed surcharge is applied to any pallet within a

shipment that is not stackable either on request by the

shipper or because of its shape packaging or content The

Non-Stackable Pallet surcharge applies to domestic and

international shipments

Dangerous Goods View charges

This surcharge is applied to any shipment that contains

substances or commodities that are classified as hazardous

Dangerous Goods surcharges apply to domestic and

international shipments

Lithium Batteries View charges

A surcharge may apply per shipment when the handling

and transportation of shipments involves Lithium Ion or

Lithium Metal batteries compliant with the appropriate IATA

Packing Instructions 966 967 969 and 970 Section II

Address Correction View charges

This fixed surcharge is applied to any shipment that has

an incorrect delivery address at the time of pickup and

the delivery cannot be fulfilled after making efforts at

the destination to determine the correct address The

Address Correction surcharge applies to domestic and

international shipments

Data Entry View charges

This fixed surcharge applies for each shipment consigned

with non-electronic paper based manual waybills Electronic

shipping documentation incurs no additional charges

Security Charges View charges

Additional surcharges may apply when shipping from or to a

destination country where DHL is operating at elevated risk

due to continuous state of war civil unrest or continuous

threats from terrorism (Elevated Risk) or when shipping

to a destination country that is subject to trade restrictions

imposed by the UN Security Council (Restricted Destination)

For a full list of surcharges please visit your country website at dhlcommyshipping_advicesurcharges

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES7

Export services Import services Domestic services Optional services Surcharges Customs services

CUSTOMS SERVICES DHL Express is the international specialist in shipping

with extensive knowledge and experience of dealing with

customs topics worldwide For your peace of mind we

provide a wide range of customs support for standard as

well as non-routine customs-clearance processes By making

sure that clearance is a smooth and efficient process we

ensure your shipments arrive as quickly as possible and

leave you free to focus on your core business With our

online tool (tasdhlcom) we provide essential customs

information to help you prepare your shipments

Disbursement View charges

At the receiverrsquos request DHL credit or cash is used to fund

the clearance duty and tax charges relating to a shipment

or piece instead of the receiver using their own bond or

credit line The customs process is accelerated with DHL

making prompt payment of relevant charges while the

receiver defers payment until an agreed date

Broker Notification View charges

At the customerrsquos request DHL will provide the necessary

paperwork to the customerrsquos designated broker to perform

the import clearance and resume the delivery to the

final destination once the clearance is completed DHL

is subsequently not responsible for the timeliness of the

submission to customs or for the release of the shipment

Release to Broker View charges

At shipper or importer request the release of a DHL Express

shipment to the customers designated customs broker of

choice DHL will transfer the responsibility for a shipment

and related customs documentation to the customerrsquos

nominated broker for clearance and last mile delivery

Bonded Storage View charges

Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork

These charges take effect three days after the shipment

arrival date or the broker notification whichever is later

The charge applies to the duty and taxes payer

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move

non-document foreign-origin goods to a location other than

the regular DHL gateway at destination Bonded Transit is

normally operated within a country or customs union and is

necessary prior to final clearance by the importer or

designated broker Bonded Transit applies to both export

and import shipments whenever DHL is required to open

manage or report any form of transfer under bond using

our own guarantee

Export Declaration View charges

Applies in countries where an export declaration is required

for shipments containing controlled commodities or

exceeding a certain value threshold or weight Depending

on origin country shippers that submit a declaration online

may avoid the local charge

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of customs services please visit your country website at dhlcommycustoms_supportcustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

8

PREPARING YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment where

its volumetric weight exceeds its actual weight the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft This is a standard IATA method To

calculate the volumetric weight of your shipment simply

multiply the length by height by width in centimetres then

divide the total sum by 5000

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece This will enable the successful movement of your

shipment through the DHL network Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery Your shipment may also

need to be accompanied by customs documentation such

as a commercial or proforma invoice as well as additional

paperwork depending on the contents and value of the

shipment and the country you are sending to

Invoice

A commercial or proforma invoice is required when sending

non-document shipments to countries and territories outside

your origin country or customs union This is essentially a

declaration containing all the details of a transaction and

is used by customs authorities to assess if duties or taxes

are payable A commercial invoice is used when goods are

part of a commercial transaction or intended for resale

A proforma invoice is used when sending goods of no

commercial value (for example when sending samples)

Height

WidthLength

Preparing your shipment Packaging your shipment Paying for your shipment

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish amphibians birds and insects)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

n Pornographic items

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 4: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

SERVICES4

Export services Import services Domestic services Optional services Surcharges Customs services

IMPORT SERVICES With our DHL Express Worldwide Import product you can

import shipments from over 200 countries in the world This

is more than any other express delivery company can offer

Whatrsquos more customers in say the USA can order an import

from China not just to the USA but to other destinations as

well We call this a third country shipment

There is no need for local brokers or forwarders to get

involved in any part of the process You are in full control

and able to manage all aspects of your imports in a very

simple way

If you need a faster delivery our DHL Express 1200 and DHL

Express 900 services are available for import as well You can

order an import from another country to be delivered to

your country or any other destination by using our dedicated

electronic shipping solution for imports You will have one

account number one invoice in a single currency and a fixed

price that means you know exactly what you will pay

DOMESTIC SERVICESIf you want to ship documents or goods within your own

country we can offer our DHL Time Definite Domestic

products with delivery time guarantees of 1200 or the end

of the next possible business day

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES5

Export services Import services Domestic services Optional services Surcharges Customs services

OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from

non-standard deliveries and billing options to climate

neutral shipping In this way we give you the flexibility to

choose the service that best fits your needs when using our

express delivery services worldwide

Duties and Taxes Paid View charges

To make exporting your shipment even easier DHL Express

can arrange for the shipper or a third party to be billed

for any duties and taxes payable at destination rather

than the receiver of the shipment being billed Charges apply

whenever the shipper requests that duties taxes or other

regulatory fees be paid outside of the destination country

Dedicated PickupDelivery View charges

If your business needs a dedicated vehicle to collectdeliver

unusual shipments or a pickupdeliver outside normal

business hours we can arrange this for you

Shipment Preparation View charges

This is a convenient fast and reliable service for seasonal

or irregular shipments that require extra resources for their

preparation DHL manages the entire process of waybill

preparation content selection labelling and packaging

then sends the shipments to the designated domestic or

international business addresses

Weekend DeliveryCollection View charges

We offer Saturday delivery and collection services from

and to key cities To check availability please contact our

Customer Service team on 1800 88 8388

Shipment Insurance View charges

We recommend this comprehensive protection for your

valuable or personal shipments giving you peace of mind in

the unlikely event of physical damage or loss

Extended Liability View charges

If you are sending valuable documents such as passports

visa applications or regulatory certificates you can extend

the DHL standard liability with this service It provides

coverage and compensation in the case of loss or damage

Direct Signature View charges

If you are sending sensitive documents or high value

contents you can request DHL to obtain a direct signature

from the consignee or a representative at the delivery

address DHL will ensure your shipment is not re-directed or

delivered at an alternative address

GoGreen Climate Neutral View charges

This service is for customers who need a reliable method to

calculate their annual carbon emissions at a shipment level

and subsequently offset these emissions through approved

environmental programs The whole process is verified

annually by an independent body accredited by the

United Nations

GoGreen Carbon Estimate View charges

This is a high-level calculation using averages based on lane

and transportation mode The report records the results

over the last three months There is no offsetting involved

in this service

GoGreen Carbon Footprint View charges

This is a detailed calculation of the carbon footprint of

shipments sent in a stated period The report uses the

same measurement principles as Climate Neutral but

without the offsetting

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES6

Export services Import services Domestic services Optional services Surcharges Customs services

SURCHARGES In order to maintain a consistently high level of service in

specific circumstances DHL Express levies a surcharge for

exceptional activities ensuring that these surcharges are fair

for all of our customers

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

each shipment and any transportation related surcharges

It is derived from publicly available fuel oil indices that

are also shown on the DHL Express website at dhlcom

fuelsurcharge The charge is calibrated every month to

the oil price that was current two months prior to the

billing month The Fuel Surcharge applies to domestic and

international shipments

Remote Area View charges

This surcharge applies when a shipment is collected from or

delivered to a location that is distant or difficult to serve

The Remote Area surcharge applies to international and

domestic shipments

Oversize Piece View charges

This fixed surcharge applies to any piece including a pallet

that exceeds the scale weight of 70kg or with a single

dimension in excess of 120cm The Oversize Piece surcharge

applies to domestic and international shipments

Non-Stackable Pallet View charges

This fixed surcharge is applied to any pallet within a

shipment that is not stackable either on request by the

shipper or because of its shape packaging or content The

Non-Stackable Pallet surcharge applies to domestic and

international shipments

Dangerous Goods View charges

This surcharge is applied to any shipment that contains

substances or commodities that are classified as hazardous

Dangerous Goods surcharges apply to domestic and

international shipments

Lithium Batteries View charges

A surcharge may apply per shipment when the handling

and transportation of shipments involves Lithium Ion or

Lithium Metal batteries compliant with the appropriate IATA

Packing Instructions 966 967 969 and 970 Section II

Address Correction View charges

This fixed surcharge is applied to any shipment that has

an incorrect delivery address at the time of pickup and

the delivery cannot be fulfilled after making efforts at

the destination to determine the correct address The

Address Correction surcharge applies to domestic and

international shipments

Data Entry View charges

This fixed surcharge applies for each shipment consigned

with non-electronic paper based manual waybills Electronic

shipping documentation incurs no additional charges

Security Charges View charges

Additional surcharges may apply when shipping from or to a

destination country where DHL is operating at elevated risk

due to continuous state of war civil unrest or continuous

threats from terrorism (Elevated Risk) or when shipping

to a destination country that is subject to trade restrictions

imposed by the UN Security Council (Restricted Destination)

For a full list of surcharges please visit your country website at dhlcommyshipping_advicesurcharges

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES7

Export services Import services Domestic services Optional services Surcharges Customs services

CUSTOMS SERVICES DHL Express is the international specialist in shipping

with extensive knowledge and experience of dealing with

customs topics worldwide For your peace of mind we

provide a wide range of customs support for standard as

well as non-routine customs-clearance processes By making

sure that clearance is a smooth and efficient process we

ensure your shipments arrive as quickly as possible and

leave you free to focus on your core business With our

online tool (tasdhlcom) we provide essential customs

information to help you prepare your shipments

Disbursement View charges

At the receiverrsquos request DHL credit or cash is used to fund

the clearance duty and tax charges relating to a shipment

or piece instead of the receiver using their own bond or

credit line The customs process is accelerated with DHL

making prompt payment of relevant charges while the

receiver defers payment until an agreed date

Broker Notification View charges

At the customerrsquos request DHL will provide the necessary

paperwork to the customerrsquos designated broker to perform

the import clearance and resume the delivery to the

final destination once the clearance is completed DHL

is subsequently not responsible for the timeliness of the

submission to customs or for the release of the shipment

Release to Broker View charges

At shipper or importer request the release of a DHL Express

shipment to the customers designated customs broker of

choice DHL will transfer the responsibility for a shipment

and related customs documentation to the customerrsquos

nominated broker for clearance and last mile delivery

Bonded Storage View charges

Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork

These charges take effect three days after the shipment

arrival date or the broker notification whichever is later

The charge applies to the duty and taxes payer

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move

non-document foreign-origin goods to a location other than

the regular DHL gateway at destination Bonded Transit is

normally operated within a country or customs union and is

necessary prior to final clearance by the importer or

designated broker Bonded Transit applies to both export

and import shipments whenever DHL is required to open

manage or report any form of transfer under bond using

our own guarantee

Export Declaration View charges

Applies in countries where an export declaration is required

for shipments containing controlled commodities or

exceeding a certain value threshold or weight Depending

on origin country shippers that submit a declaration online

may avoid the local charge

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of customs services please visit your country website at dhlcommycustoms_supportcustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

8

PREPARING YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment where

its volumetric weight exceeds its actual weight the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft This is a standard IATA method To

calculate the volumetric weight of your shipment simply

multiply the length by height by width in centimetres then

divide the total sum by 5000

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece This will enable the successful movement of your

shipment through the DHL network Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery Your shipment may also

need to be accompanied by customs documentation such

as a commercial or proforma invoice as well as additional

paperwork depending on the contents and value of the

shipment and the country you are sending to

Invoice

A commercial or proforma invoice is required when sending

non-document shipments to countries and territories outside

your origin country or customs union This is essentially a

declaration containing all the details of a transaction and

is used by customs authorities to assess if duties or taxes

are payable A commercial invoice is used when goods are

part of a commercial transaction or intended for resale

A proforma invoice is used when sending goods of no

commercial value (for example when sending samples)

Height

WidthLength

Preparing your shipment Packaging your shipment Paying for your shipment

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish amphibians birds and insects)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

n Pornographic items

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 5: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

SERVICES5

Export services Import services Domestic services Optional services Surcharges Customs services

OPTIONAL SERVICES DHL Express offers a wide range of optional services ndash from

non-standard deliveries and billing options to climate

neutral shipping In this way we give you the flexibility to

choose the service that best fits your needs when using our

express delivery services worldwide

Duties and Taxes Paid View charges

To make exporting your shipment even easier DHL Express

can arrange for the shipper or a third party to be billed

for any duties and taxes payable at destination rather

than the receiver of the shipment being billed Charges apply

whenever the shipper requests that duties taxes or other

regulatory fees be paid outside of the destination country

Dedicated PickupDelivery View charges

If your business needs a dedicated vehicle to collectdeliver

unusual shipments or a pickupdeliver outside normal

business hours we can arrange this for you

Shipment Preparation View charges

This is a convenient fast and reliable service for seasonal

or irregular shipments that require extra resources for their

preparation DHL manages the entire process of waybill

preparation content selection labelling and packaging

then sends the shipments to the designated domestic or

international business addresses

Weekend DeliveryCollection View charges

We offer Saturday delivery and collection services from

and to key cities To check availability please contact our

Customer Service team on 1800 88 8388

Shipment Insurance View charges

We recommend this comprehensive protection for your

valuable or personal shipments giving you peace of mind in

the unlikely event of physical damage or loss

Extended Liability View charges

If you are sending valuable documents such as passports

visa applications or regulatory certificates you can extend

the DHL standard liability with this service It provides

coverage and compensation in the case of loss or damage

Direct Signature View charges

If you are sending sensitive documents or high value

contents you can request DHL to obtain a direct signature

from the consignee or a representative at the delivery

address DHL will ensure your shipment is not re-directed or

delivered at an alternative address

GoGreen Climate Neutral View charges

This service is for customers who need a reliable method to

calculate their annual carbon emissions at a shipment level

and subsequently offset these emissions through approved

environmental programs The whole process is verified

annually by an independent body accredited by the

United Nations

GoGreen Carbon Estimate View charges

This is a high-level calculation using averages based on lane

and transportation mode The report records the results

over the last three months There is no offsetting involved

in this service

GoGreen Carbon Footprint View charges

This is a detailed calculation of the carbon footprint of

shipments sent in a stated period The report uses the

same measurement principles as Climate Neutral but

without the offsetting

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES6

Export services Import services Domestic services Optional services Surcharges Customs services

SURCHARGES In order to maintain a consistently high level of service in

specific circumstances DHL Express levies a surcharge for

exceptional activities ensuring that these surcharges are fair

for all of our customers

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

each shipment and any transportation related surcharges

It is derived from publicly available fuel oil indices that

are also shown on the DHL Express website at dhlcom

fuelsurcharge The charge is calibrated every month to

the oil price that was current two months prior to the

billing month The Fuel Surcharge applies to domestic and

international shipments

Remote Area View charges

This surcharge applies when a shipment is collected from or

delivered to a location that is distant or difficult to serve

The Remote Area surcharge applies to international and

domestic shipments

Oversize Piece View charges

This fixed surcharge applies to any piece including a pallet

that exceeds the scale weight of 70kg or with a single

dimension in excess of 120cm The Oversize Piece surcharge

applies to domestic and international shipments

Non-Stackable Pallet View charges

This fixed surcharge is applied to any pallet within a

shipment that is not stackable either on request by the

shipper or because of its shape packaging or content The

Non-Stackable Pallet surcharge applies to domestic and

international shipments

Dangerous Goods View charges

This surcharge is applied to any shipment that contains

substances or commodities that are classified as hazardous

Dangerous Goods surcharges apply to domestic and

international shipments

Lithium Batteries View charges

A surcharge may apply per shipment when the handling

and transportation of shipments involves Lithium Ion or

Lithium Metal batteries compliant with the appropriate IATA

Packing Instructions 966 967 969 and 970 Section II

Address Correction View charges

This fixed surcharge is applied to any shipment that has

an incorrect delivery address at the time of pickup and

the delivery cannot be fulfilled after making efforts at

the destination to determine the correct address The

Address Correction surcharge applies to domestic and

international shipments

Data Entry View charges

This fixed surcharge applies for each shipment consigned

with non-electronic paper based manual waybills Electronic

shipping documentation incurs no additional charges

Security Charges View charges

Additional surcharges may apply when shipping from or to a

destination country where DHL is operating at elevated risk

due to continuous state of war civil unrest or continuous

threats from terrorism (Elevated Risk) or when shipping

to a destination country that is subject to trade restrictions

imposed by the UN Security Council (Restricted Destination)

For a full list of surcharges please visit your country website at dhlcommyshipping_advicesurcharges

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES7

Export services Import services Domestic services Optional services Surcharges Customs services

CUSTOMS SERVICES DHL Express is the international specialist in shipping

with extensive knowledge and experience of dealing with

customs topics worldwide For your peace of mind we

provide a wide range of customs support for standard as

well as non-routine customs-clearance processes By making

sure that clearance is a smooth and efficient process we

ensure your shipments arrive as quickly as possible and

leave you free to focus on your core business With our

online tool (tasdhlcom) we provide essential customs

information to help you prepare your shipments

Disbursement View charges

At the receiverrsquos request DHL credit or cash is used to fund

the clearance duty and tax charges relating to a shipment

or piece instead of the receiver using their own bond or

credit line The customs process is accelerated with DHL

making prompt payment of relevant charges while the

receiver defers payment until an agreed date

Broker Notification View charges

At the customerrsquos request DHL will provide the necessary

paperwork to the customerrsquos designated broker to perform

the import clearance and resume the delivery to the

final destination once the clearance is completed DHL

is subsequently not responsible for the timeliness of the

submission to customs or for the release of the shipment

Release to Broker View charges

At shipper or importer request the release of a DHL Express

shipment to the customers designated customs broker of

choice DHL will transfer the responsibility for a shipment

and related customs documentation to the customerrsquos

nominated broker for clearance and last mile delivery

Bonded Storage View charges

Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork

These charges take effect three days after the shipment

arrival date or the broker notification whichever is later

The charge applies to the duty and taxes payer

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move

non-document foreign-origin goods to a location other than

the regular DHL gateway at destination Bonded Transit is

normally operated within a country or customs union and is

necessary prior to final clearance by the importer or

designated broker Bonded Transit applies to both export

and import shipments whenever DHL is required to open

manage or report any form of transfer under bond using

our own guarantee

Export Declaration View charges

Applies in countries where an export declaration is required

for shipments containing controlled commodities or

exceeding a certain value threshold or weight Depending

on origin country shippers that submit a declaration online

may avoid the local charge

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of customs services please visit your country website at dhlcommycustoms_supportcustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

8

PREPARING YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment where

its volumetric weight exceeds its actual weight the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft This is a standard IATA method To

calculate the volumetric weight of your shipment simply

multiply the length by height by width in centimetres then

divide the total sum by 5000

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece This will enable the successful movement of your

shipment through the DHL network Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery Your shipment may also

need to be accompanied by customs documentation such

as a commercial or proforma invoice as well as additional

paperwork depending on the contents and value of the

shipment and the country you are sending to

Invoice

A commercial or proforma invoice is required when sending

non-document shipments to countries and territories outside

your origin country or customs union This is essentially a

declaration containing all the details of a transaction and

is used by customs authorities to assess if duties or taxes

are payable A commercial invoice is used when goods are

part of a commercial transaction or intended for resale

A proforma invoice is used when sending goods of no

commercial value (for example when sending samples)

Height

WidthLength

Preparing your shipment Packaging your shipment Paying for your shipment

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish amphibians birds and insects)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

n Pornographic items

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 6: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

SERVICES6

Export services Import services Domestic services Optional services Surcharges Customs services

SURCHARGES In order to maintain a consistently high level of service in

specific circumstances DHL Express levies a surcharge for

exceptional activities ensuring that these surcharges are fair

for all of our customers

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

each shipment and any transportation related surcharges

It is derived from publicly available fuel oil indices that

are also shown on the DHL Express website at dhlcom

fuelsurcharge The charge is calibrated every month to

the oil price that was current two months prior to the

billing month The Fuel Surcharge applies to domestic and

international shipments

Remote Area View charges

This surcharge applies when a shipment is collected from or

delivered to a location that is distant or difficult to serve

The Remote Area surcharge applies to international and

domestic shipments

Oversize Piece View charges

This fixed surcharge applies to any piece including a pallet

that exceeds the scale weight of 70kg or with a single

dimension in excess of 120cm The Oversize Piece surcharge

applies to domestic and international shipments

Non-Stackable Pallet View charges

This fixed surcharge is applied to any pallet within a

shipment that is not stackable either on request by the

shipper or because of its shape packaging or content The

Non-Stackable Pallet surcharge applies to domestic and

international shipments

Dangerous Goods View charges

This surcharge is applied to any shipment that contains

substances or commodities that are classified as hazardous

Dangerous Goods surcharges apply to domestic and

international shipments

Lithium Batteries View charges

A surcharge may apply per shipment when the handling

and transportation of shipments involves Lithium Ion or

Lithium Metal batteries compliant with the appropriate IATA

Packing Instructions 966 967 969 and 970 Section II

Address Correction View charges

This fixed surcharge is applied to any shipment that has

an incorrect delivery address at the time of pickup and

the delivery cannot be fulfilled after making efforts at

the destination to determine the correct address The

Address Correction surcharge applies to domestic and

international shipments

Data Entry View charges

This fixed surcharge applies for each shipment consigned

with non-electronic paper based manual waybills Electronic

shipping documentation incurs no additional charges

Security Charges View charges

Additional surcharges may apply when shipping from or to a

destination country where DHL is operating at elevated risk

due to continuous state of war civil unrest or continuous

threats from terrorism (Elevated Risk) or when shipping

to a destination country that is subject to trade restrictions

imposed by the UN Security Council (Restricted Destination)

For a full list of surcharges please visit your country website at dhlcommyshipping_advicesurcharges

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SERVICES7

Export services Import services Domestic services Optional services Surcharges Customs services

CUSTOMS SERVICES DHL Express is the international specialist in shipping

with extensive knowledge and experience of dealing with

customs topics worldwide For your peace of mind we

provide a wide range of customs support for standard as

well as non-routine customs-clearance processes By making

sure that clearance is a smooth and efficient process we

ensure your shipments arrive as quickly as possible and

leave you free to focus on your core business With our

online tool (tasdhlcom) we provide essential customs

information to help you prepare your shipments

Disbursement View charges

At the receiverrsquos request DHL credit or cash is used to fund

the clearance duty and tax charges relating to a shipment

or piece instead of the receiver using their own bond or

credit line The customs process is accelerated with DHL

making prompt payment of relevant charges while the

receiver defers payment until an agreed date

Broker Notification View charges

At the customerrsquos request DHL will provide the necessary

paperwork to the customerrsquos designated broker to perform

the import clearance and resume the delivery to the

final destination once the clearance is completed DHL

is subsequently not responsible for the timeliness of the

submission to customs or for the release of the shipment

Release to Broker View charges

At shipper or importer request the release of a DHL Express

shipment to the customers designated customs broker of

choice DHL will transfer the responsibility for a shipment

and related customs documentation to the customerrsquos

nominated broker for clearance and last mile delivery

Bonded Storage View charges

Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork

These charges take effect three days after the shipment

arrival date or the broker notification whichever is later

The charge applies to the duty and taxes payer

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move

non-document foreign-origin goods to a location other than

the regular DHL gateway at destination Bonded Transit is

normally operated within a country or customs union and is

necessary prior to final clearance by the importer or

designated broker Bonded Transit applies to both export

and import shipments whenever DHL is required to open

manage or report any form of transfer under bond using

our own guarantee

Export Declaration View charges

Applies in countries where an export declaration is required

for shipments containing controlled commodities or

exceeding a certain value threshold or weight Depending

on origin country shippers that submit a declaration online

may avoid the local charge

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of customs services please visit your country website at dhlcommycustoms_supportcustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

8

PREPARING YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment where

its volumetric weight exceeds its actual weight the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft This is a standard IATA method To

calculate the volumetric weight of your shipment simply

multiply the length by height by width in centimetres then

divide the total sum by 5000

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece This will enable the successful movement of your

shipment through the DHL network Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery Your shipment may also

need to be accompanied by customs documentation such

as a commercial or proforma invoice as well as additional

paperwork depending on the contents and value of the

shipment and the country you are sending to

Invoice

A commercial or proforma invoice is required when sending

non-document shipments to countries and territories outside

your origin country or customs union This is essentially a

declaration containing all the details of a transaction and

is used by customs authorities to assess if duties or taxes

are payable A commercial invoice is used when goods are

part of a commercial transaction or intended for resale

A proforma invoice is used when sending goods of no

commercial value (for example when sending samples)

Height

WidthLength

Preparing your shipment Packaging your shipment Paying for your shipment

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish amphibians birds and insects)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

n Pornographic items

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 7: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

SERVICES7

Export services Import services Domestic services Optional services Surcharges Customs services

CUSTOMS SERVICES DHL Express is the international specialist in shipping

with extensive knowledge and experience of dealing with

customs topics worldwide For your peace of mind we

provide a wide range of customs support for standard as

well as non-routine customs-clearance processes By making

sure that clearance is a smooth and efficient process we

ensure your shipments arrive as quickly as possible and

leave you free to focus on your core business With our

online tool (tasdhlcom) we provide essential customs

information to help you prepare your shipments

Disbursement View charges

At the receiverrsquos request DHL credit or cash is used to fund

the clearance duty and tax charges relating to a shipment

or piece instead of the receiver using their own bond or

credit line The customs process is accelerated with DHL

making prompt payment of relevant charges while the

receiver defers payment until an agreed date

Broker Notification View charges

At the customerrsquos request DHL will provide the necessary

paperwork to the customerrsquos designated broker to perform

the import clearance and resume the delivery to the

final destination once the clearance is completed DHL

is subsequently not responsible for the timeliness of the

submission to customs or for the release of the shipment

Release to Broker View charges

At shipper or importer request the release of a DHL Express

shipment to the customers designated customs broker of

choice DHL will transfer the responsibility for a shipment

and related customs documentation to the customerrsquos

nominated broker for clearance and last mile delivery

Bonded Storage View charges

Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork

These charges take effect three days after the shipment

arrival date or the broker notification whichever is later

The charge applies to the duty and taxes payer

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move

non-document foreign-origin goods to a location other than

the regular DHL gateway at destination Bonded Transit is

normally operated within a country or customs union and is

necessary prior to final clearance by the importer or

designated broker Bonded Transit applies to both export

and import shipments whenever DHL is required to open

manage or report any form of transfer under bond using

our own guarantee

Export Declaration View charges

Applies in countries where an export declaration is required

for shipments containing controlled commodities or

exceeding a certain value threshold or weight Depending

on origin country shippers that submit a declaration online

may avoid the local charge

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of customs services please visit your country website at dhlcommycustoms_supportcustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

8

PREPARING YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment where

its volumetric weight exceeds its actual weight the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft This is a standard IATA method To

calculate the volumetric weight of your shipment simply

multiply the length by height by width in centimetres then

divide the total sum by 5000

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece This will enable the successful movement of your

shipment through the DHL network Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery Your shipment may also

need to be accompanied by customs documentation such

as a commercial or proforma invoice as well as additional

paperwork depending on the contents and value of the

shipment and the country you are sending to

Invoice

A commercial or proforma invoice is required when sending

non-document shipments to countries and territories outside

your origin country or customs union This is essentially a

declaration containing all the details of a transaction and

is used by customs authorities to assess if duties or taxes

are payable A commercial invoice is used when goods are

part of a commercial transaction or intended for resale

A proforma invoice is used when sending goods of no

commercial value (for example when sending samples)

Height

WidthLength

Preparing your shipment Packaging your shipment Paying for your shipment

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish amphibians birds and insects)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

n Pornographic items

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 8: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

8

PREPARING YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment where

its volumetric weight exceeds its actual weight the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft This is a standard IATA method To

calculate the volumetric weight of your shipment simply

multiply the length by height by width in centimetres then

divide the total sum by 5000

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece This will enable the successful movement of your

shipment through the DHL network Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery Your shipment may also

need to be accompanied by customs documentation such

as a commercial or proforma invoice as well as additional

paperwork depending on the contents and value of the

shipment and the country you are sending to

Invoice

A commercial or proforma invoice is required when sending

non-document shipments to countries and territories outside

your origin country or customs union This is essentially a

declaration containing all the details of a transaction and

is used by customs authorities to assess if duties or taxes

are payable A commercial invoice is used when goods are

part of a commercial transaction or intended for resale

A proforma invoice is used when sending goods of no

commercial value (for example when sending samples)

Height

WidthLength

Preparing your shipment Packaging your shipment Paying for your shipment

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish amphibians birds and insects)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

n Pornographic items

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 9: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

9

Your invoice will require the following details

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer These details are

not required for non-commercialproforma invoices

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays Descriptions should include the

items how many there are what they are made of and

what they will be used for For example describing items

as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs

classification safety and security reasons

3 Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported It assists

clearance and avoids delays

4 Country of manufactureorigin

This relates to the place of manufacture not the country of

export If items are manufactured in more than one country

please list the origins

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements

6 Type of export

The options are (1) Permanent (2) Temporary and

(3) Repair amp Return

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction For example DAP (Delivered At Place)

8 Reason for export

This could be For Sale For Repair After Repair Gift

Sample Personal Use Not For Resale Replacement

Intercompany Transfer or Personal Effects

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax IDVAT No

Commercial Invoice

Bank details Date

Waybill number

Invoice no

Exporter code

Importer (Bill to) Receiver if different from Importer

Tax IDVAT No

Shipment reference

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufactureorigin

Freight

Insurance

Total declared valuecurrency Total net weight kg(s)

Total Pieces Total gross weight kg(s)

Type of export

Incoterms

Reason for export

IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company Signature

Company stamp

1

2 3 4

5

6

7

8

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish amphibians birds and insects)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

n Pornographic items

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 10: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

10

Preparing your shipment Packaging your shipment Paying for your shipment

PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network it is important that

they are packaged and labeled correctly

Packaging guidelines

n If you are re-using envelopes or boxes please ensure that

old labels and markings are removed

n Securely fix the waybill to the shipment The waybill can

be thought of as the shipmentrsquos airline ticket and it will

delay delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous points

during your shipmentrsquos journey Please ensure the barcode

is flat and not covered by tape shrinkwrap or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees please pay special

attention to the packaging of sharp items There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet If you are sending a multi-piece shipment it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg For example a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packaging

We offer a range of high-quality DHL-branded packaging

items suitable for shipping items of all shapes and sizes

The items available include

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available

please contact your DHL Account Manager or local Customer

Service team

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL This list includes items which are prohibited for

carriage by any law regulation or statute of any federal

state or local government of any country from to or

through which the items may be carried For international

carriage there may be additional prohibited items specified

by the country of destination DHL may at its sole discretion

refuse to carry other items not listed below

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender ndash bank notes currency notes and coins)

n Complete firearms ammunition explosives explosive

devices

n Human remains or ashes

n Hunting (animal) trophies animal parts such as ivory

and sharks fin animal remains or ashes or animal by-

products and derived products not intended for human

consumption prohibited for movement by the CITES

Convention andor local law

n Illegal goods such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals

reptiles fish amphibians birds and insects)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut

polished or un-polished)

n Pornographic items

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 11: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

HOW TO SHIP WITH DHL EXPRESS

11

Preparing your shipment Packaging your shipment Paying for your shipment

Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer

n Air guns imitation or replica firearms firearm parts

and replica ammunition (includes rifle butts trigger

mechanisms screws bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500000

n Banderols Tax stickers with a shipment value in excess of

EUR 500000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500000

n Dangerous hazardous goods including but not limited to

perfumes aftershaves aerosols flammable substances dry

ice biological substances UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (ldquoIATArdquo) the Agreement

on Dangerous Goods by Road (ldquoADRrdquo) or International

Maritime Dangerous Goods (ldquoIMDGrdquo) regulations

Applicable to all shipments valued in excess of EUR

500000

n Financial and monetary commodities ndash examples include

but are not limited to activated SIM cards for mobile

phones blank or activated credit or cash dispenser cards

blank cheques event tickets lottery tickets money or

postal orders pre-paid phone cards tickets (blank stock)

travellerrsquos cheques voucherstokens unused stamps

etc Applicable to all shipments valued in excess of EUR

500000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5000 The shipment must not exceed EUR 100000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a

credit card or by bank transfer You can open an account

with DHL Express to pay via bank transfer and all account

customers receive invoices on a pre-determined basis For

more details please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhlcomenexpressshippingopen_account

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 12: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world As a result you have

more time to focus on your business

Our electronic solutions cover online and offline options

as well as integrated solutions In addition we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors More information about our general

capabilities is provided on this page

dhlcom

Our website provides a comprehensive guide to DHL Express

shipping services as well as transport news service updates

and contact details To make doing business with us even

easier the site features interactive tools that include online

booking tracking and a volumetric weight calculator

MyDHL

MyDHL gives you access to all DHLrsquos online capabilities It

allows you to prepare your shipments arrange collections

store address details and use proactive tracking services

You can register online at mydhlcom and benefit from

online billing solutions eReturn and a lot more ndash all via a

single portal giving you access to one or more accounts

DHL eMailShip

DHL has created a set of reusable forms to make the

shipping process as quick and convenient as sending an

email DHL eMailShip is for any smart business that wants

time and cost savings when it comes to shipping

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function It is a Windows-based system which

is easy to use yet very powerful ndash enabling you to handle

everything from regular mailshots to multi-stage shipping

processes

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHLrsquos online shipping capabilities into your own website

warehouse or customer service application This provides

global shipment tracking while making it faster and easier

to access information about transit times rates and courier

bookings

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions ndash for example its Medical Express

and Collect amp Return services For more information please

contact your DHL Account Manager or local Customer

Service team

On Demand Delivery

An innovative easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience especially for private or residential

deliveries On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery And the On Demand Delivery website allows

Receivers to reschedule reroute release or conveniently

collect from a DHL Service Point Global availability ensures

consistent service standards and a harmonized user

experience for Receivers

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 13: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1 Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2 Weigh your shipment (see page 8 and dhlcom

volumetricweight)

3 Determine the rating zone of the origin or destination

(see pages 15 and 16)

4 Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)

Duties and Taxes Paid Per shipment 8480

Dedicated Pickup Per shipment Case by case with a minimum charge of 10600

Shipment Preparation Per shipment 10600

Dedicated Delivery Per shipment Case by case with a minimum charge of 21200

Weekend Delivery Per shipment 20000

Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher

Extended Liability Per shipment 2000

Direct Signature Per shipment 2650

GoGreen Climate Neutral By shipment weight 053 per kg

GoGreen Carbon Estimate Per report 51940

GoGreen Carbon Footprint Per annum 464280

OPTIONAL SERVICES

For a full list of optional services please visit your country website at dhlcommyoptional_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 14: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES14

Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)

Fuel Surcharge Per shipment Variable

Remote AreaBy shipment weight

International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg

Additional Handling

Oversize piece Per piece 42400 (International) 13250 (Domestic)

Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)

Dangerous Goods

Full Dangerous Goods Per shipment 41870

Lithium Batteries Section II (PI965) Per shipment 41870

Excepted Quantities Per shipment 2500

Dry Ice (UN1845) Per shipment 5300

Lithium Batteries

Lithium Batteries Section II (966 969) Per shipment 2650

Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge

Address Correction Per shipment 5300 (International) 2650 (Domestic)

Data Entry Per shipment 1590

Security Charges

Elevated Risk Per shipment 9010

Restricted Destination Per shipment 13780

Customs servicesView explanation

How we charge Additional Charges inclusive of GST (MYR)

Disbursement Per shipment Higher of 5300 or 3 of total duties + GST

Broker Notification Per shipment 5300

Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days

Bonded Transit Per shipment 37100

Release to Broker Per shipment 21200

CUSTOMS SERVICES

SURCHARGES

Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment

For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 15: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES15

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic

Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 16: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES16

SERVICE CAPABILITY AND RATING ZONES

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic

Country ZoneDHL

Express Worldwide

DHL Express 1200

DHL Express 900 Imports

Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic

Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 17: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES17

Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 5900 9500 10500 10800 10900 16600 18700 29400

1 7900 12700 14000 15100 16100 23100 27700 44600

15 9900 16000 17600 19500 21500 29800 36600 59900

2 11900 19300 21200 23900 26900 36500 45500 75200

Non-documents from 05kg amp Documents from 25kg

05 12500 19300 23000 23400 24500 29900 36200 45400

10 14300 21900 26900 28900 30400 36500 44300 59400

15 16100 24600 31000 33600 36400 42900 52300 73400

20 17900 27300 35100 38300 42400 49300 60300 87400

25 19700 30000 39100 43200 48400 55700 68300 101400

30 21200 32600 42700 47100 53300 62900 75900 114600

35 22700 35200 46300 51000 58200 70100 83500 127800

40 24200 37800 49900 54900 63100 77300 91100 141000

45 25700 40400 53500 58800 68000 84500 98700 154200

50 27200 43000 57100 62700 72900 91700 106300 167400

55 28000 44200 58700 64300 76200 96000 112800 177200

60 28800 45400 60300 65900 79500 100300 119300 187000

65 29600 46600 61900 67500 82800 104600 125800 196800

70 30400 47800 63500 69100 86100 108900 132300 206600

75 31200 49000 65100 70700 89400 113200 138800 216400

80 32000 50200 66700 72300 92700 117500 145300 226200

85 32800 51400 68300 73900 96000 121800 151800 236000

90 33600 52600 69900 75500 99300 126100 158300 245800

95 34400 53800 71500 77100 102600 130400 164800 255600

100 35200 55000 73100 78700 105900 134700 171300 265400

105 35600 56100 74400 80000 107800 136600 175400 266100

110 36000 57200 75700 81300 109700 138500 179500 266800

115 36400 58300 77000 82600 111600 140400 183600 267500

120 36800 59400 78300 83900 113500 142300 187700 268200

125 37200 60500 79600 85200 115400 144200 191800 268900

130 37600 61600 80900 86500 117300 146100 195900 269600

135 38000 62700 82200 87800 119200 148000 200000 270300

140 38400 63800 83500 89100 121100 149900 204100 271000

145 38800 64900 84800 90400 123000 151800 208200 271700

150 39200 66000 86100 91700 124900 153700 212300 272400

155 39600 67100 87400 93000 126800 155600 216400 273100

160 40000 68200 88700 94300 128700 157500 220500 273800

165 40400 69300 90000 95600 130600 159400 224600 274500

170 40800 70400 91300 96900 132500 161300 228700 275200

175 41200 71500 92600 98200 134400 163200 232800 275900

180 41600 72600 93900 99500 136300 165100 236900 276600

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 18: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES18

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 42000 73700 95200 100800 138200 167000 241000 277300

190 42400 74800 96500 102100 140100 168900 245100 278000

195 42800 75900 97800 103400 142000 170800 249200 278700

200 43200 77000 99100 104700 143900 172700 253300 279400

205 44000 78700 100300 106700 147100 177000 258900 286200

210 44800 80400 101500 108700 150300 181300 264500 293000

215 45600 82100 102700 110700 153500 185600 270100 299800

220 46400 83800 103900 112700 156700 189900 275700 306600

225 47200 85500 105100 114700 159900 194200 281300 313400

230 48000 87200 106300 116700 163100 198500 286900 320200

235 48800 88900 107500 118700 166300 202800 292500 327000

240 49600 90600 108700 120700 169500 207100 298100 333800

245 50400 92300 109900 122700 172700 211400 303700 340600

250 51200 94000 111100 124700 175900 215700 309300 347400

255 52000 95700 112300 126700 179100 220000 314900 354200

260 52800 97400 113500 128700 182300 224300 320500 361000

265 53600 99100 114700 130700 185500 228600 326100 367800

270 54400 100800 115900 132700 188700 232900 331700 374600

275 55200 102500 117100 134700 191900 237200 337300 381400

280 56000 104200 118300 136700 195100 241500 342900 388200

285 56800 105900 119500 138700 198300 245800 348500 395000

290 57600 107600 120700 140700 201500 250100 354100 401800

295 58400 109300 121900 142700 204700 254400 359700 408600

300 59200 111000 123100 144700 207900 258700 365300 415400

Multiplier rate per 1kg from 301kg

301 - 700 1900 3600 4000 4600 6800 8200 11700 13600

701 - 3000 1900 3600 4000 4600 6800 8200 11700 13600

3001 - 999 2100 4000 4400 5100 7500 9100 12800 15000

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries

worldwide Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 19: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES19

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Table continues overleaf

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Documents up to 20kg

05 6800 10900 12100 12400 12500 19100 21500 33800

1 9100 14600 16100 17300 18500 26600 31900 51300

15 11400 18400 20200 22400 24700 34300 42100 68900

2 13700 22200 24300 27500 30900 42000 52300 86500

Non-documents from 05kg amp Documents from 25kg

05 14400 22200 26500 26900 28200 34400 41600 52200

10 16500 25200 31000 33200 35000 42000 50900 68300

15 18600 28300 35700 38600 41900 49400 60100 84400

20 20700 31400 40400 44000 48800 56800 69300 100500

25 22800 34500 45000 49600 55700 64200 78500 116600

30 24500 37500 49100 54100 61300 72500 87200 131800

35 26200 40500 53200 58600 66900 80800 95900 147000

40 27900 43500 57300 63100 72500 89100 104600 162200

45 29600 46500 61400 67600 78100 97400 113300 177400

50 31300 49500 65500 72100 83700 105700 122000 192600

55 32200 50900 67300 73900 87500 110600 129500 203900

60 33100 52300 69100 75700 91300 115500 137000 215200

65 34000 53700 70900 77500 95100 120400 144500 226500

70 34900 55100 72700 79300 98900 125300 152000 237800

75 35800 56500 74500 81100 102700 130200 159500 249100

80 36700 57900 76300 82900 106500 135100 167000 260400

85 37600 59300 78100 84700 110300 140000 174500 271700

90 38500 60700 79900 86500 114100 144900 182000 283000

95 39400 62100 81700 88300 117900 149800 189500 294300

100 40300 63500 83500 90100 121700 154700 197000 305600

105 40800 64800 85000 91600 123900 156900 201700 306400

110 41300 66100 86500 93100 126100 159100 206400 307200

115 41800 67400 88000 94600 128300 161300 211100 308000

120 42300 68700 89500 96100 130500 163500 215800 308800

125 42800 70000 91000 97600 132700 165700 220500 309600

130 43300 71300 92500 99100 134900 167900 225200 310400

135 43800 72600 94000 100600 137100 170100 229900 311200

140 44300 73900 95500 102100 139300 172300 234600 312000

145 44800 75200 97000 103600 141500 174500 239300 312800

150 45300 76500 98500 105100 143700 176700 244000 313600

155 45800 77800 100000 106600 145900 178900 248700 314400

160 46300 79100 101500 108100 148100 181100 253400 315200

165 46800 80400 103000 109600 150300 183300 258100 316000

170 47300 81700 104500 111100 152500 185500 262800 316800

175 47800 83000 106000 112600 154700 187700 267500 317600

180 48300 84300 107500 114100 156900 189900 272200 318400

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 20: SERVICE & RATE GUIDE 2017

DHL Service amp Rate Guide 2018 Malaysia

ZONES AND RATES20

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services

Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

185 48800 85600 109000 115600 159100 192100 276900 319200

190 49300 86900 110500 117100 161300 194300 281600 320000

195 49800 88200 112000 118600 163500 196500 286300 320800

200 50300 89500 113500 120100 165700 198700 291000 321600

205 51200 91500 114900 122400 169400 203600 297400 329400

210 52100 93500 116300 124700 173100 208500 303800 337200

215 53000 95500 117700 127000 176800 213400 310200 345000

220 53900 97500 119100 129300 180500 218300 316600 352800

225 54800 99500 120500 131600 184200 223200 323000 360600

230 55700 101500 121900 133900 187900 228100 329400 368400

235 56600 103500 123300 136200 191600 233000 335800 376200

240 57500 105500 124700 138500 195300 237900 342200 384000

245 58400 107500 126100 140800 199000 242800 348600 391800

250 59300 109500 127500 143100 202700 247700 355000 399600

255 60200 111500 128900 145400 206400 252600 361400 407400

260 61100 113500 130300 147700 210100 257500 367800 415200

265 62000 115500 131700 150000 213800 262400 374200 423000

270 62900 117500 133100 152300 217500 267300 380600 430800

275 63800 119500 134500 154600 221200 272200 387000 438600

280 64700 121500 135900 156900 224900 277100 393400 446400

285 65600 123500 137300 159200 228600 282000 399800 454200

290 66500 125500 138700 161500 232300 286900 406200 462000

295 67400 127500 140100 163800 236000 291800 412600 469800

300 68300 129500 141500 166100 239700 296700 419000 477600

Multiplier rate per 1kg from 301kg

301 - 700 2200 4100 4600 5300 7800 9400 13500 15600

701 - 3000 2200 4100 4600 5300 7800 9400 13500 15600

3001 - 999 2400 4600 5100 5900 8600 10500 14700 17300

East Malaysia - add 10 to West Malaysia rates

DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide

Add 4000 MYR to the DHL Express Worldwide

DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide

Add 10000 MYR to the DHL Express Worldwide

Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter

Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details

DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429

Page 21: SERVICE & RATE GUIDE 2017

DHL Express (Malaysia) Sdn Bhd

Level 27 Menara TM

Off Jalan Pantai Bahru

50672 Kuala Lumpur

Malaysia

For contact details of the DHL Express office

nearest to you please visit our website at dhlcommy

or call the customer service hotline on 1800 88 8388

Valid 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200

DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001

DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873

DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100

DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127

DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222

DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360

DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893

DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088

DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561

DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431

DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000

DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745

DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402

DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848

DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429