Service Oriented Network Architecture

8/3/2019 Service Oriented Network Architecture

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1 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

Cisco on Cisco:Intelligent Information Network (IIN)

and Service Oriented NetworkArchitecture (SONA) at Cisco

How Cisco Applied the ArchitecturalFramework to Guide its IntelligentInformation Network (IIN)Version 2.0, Q1, FY07


2/27


Cisco on Cisco: Business Benefits

Benefits Increased revenue opportunities

IT has significant impact on the Business

Processes Network and application services are

integrated

Significant cost reduction and productivitybenefits

$0

$5

$10

$15

$20

$25

93 94 95 96 97 98 99 00 01 02 03 04 05


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Recent Gains Made by Utilizing CiscoSolutions within Cisco

Storage Networking SecurityContent Networking

Operational Excellence:

Cisco MDS 9000 = improvedprovisioning, speed and ease ofstorage management

Cost Savings:

Total Cost of Ownership (TCO)reduced from $0.12 to $0.035/MB

Maintenance savings inexcess of $4.3M/year forover three years

Productivity:

Improved user experience forapplications at remote offices

Operational Excellence:Immediate, proactive virusblocking

Cost Savings:

Reducing travel =

$115M/year savingsACNS Video Cachingsaved $3M

Productivity:

Seamless, transparent solutionminimizes business disruption

Cost Savings and OperationalExcellence:

Less time fighting and fixingattacks, reducing businessdisruption and damages
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4/274 2006 Cisco Systems, Inc. All rights reserved. Cisco Public


Core Routing and SwitchingWireless Local AreaNetworks (WLAN)

Virtual Private Networks(VPN)

Productivity:

Latency minimized via shortestpath any-to-any topology

Cost Savings:

MPLS VPN: 4 x bw (no extra cost)

International VoIP calling

Overall cost reduction of 23%through modernized IP network

Operational Excellence:

MPLS VPN: 1 network connection =flexible office adds / moves

Productivity:

Mobile, collaborative workforce

Instant network connectivity =

productivity improvements ofbetween $9M - $18M/year

Cost Savings:

WLAN = $400 - $700/employeecabling cost savings

Operational Excellence:40,000 clients connectedwith few support cases

Productivity:

VPN improves mobility andglobal collaboration

Operational Excellence:VPN Concentrators support35,000 employees

At any time, Cisco has over11,000 VPN connections
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IP Contact Center Unity Voice MessagingIP Communications

Productivity: Productivity:

Use of IP tools from almostCollaboration features share moreinformation than just voice calls anywhere in the world

Operational Excellence:Operational Excellence:Decreased repeat call volume Automated global monitoring,

Reduced talk time (from 3 to 2 management and upgradesminutes) with higher customer

Cost Savings:satisfaction ratingsRemoval of PBX lease andCost Savings:maintenance contract costs

$30K/month on tie lines Reduced Data Center space$19K/month on carrier routingUtilization of existing network

Productivity:

New ways to handle voicecommunications

Operational Excellence:In house support acrossfewer locations

Cost Savings:

Proprietary systemreplacement = over a 70%

voicemail systems reductionand 92% fewer locations
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Intelligent Information Network at Cisco

IIN


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IIN Phase I: Cisco on Cisco

1999: Overlaying Wireless with wired IP LAN access

2000: Converging Voice and Data to a single IP voice/data network

2000: Remote Access VPN brings Internet based mobility

2002: US and EMEA WAN Architectures for peer-to-peer voice and video

2003: SANs - storage over Data Center network (Fiber Channel over IP)

20052006: Enterprise Class Teleworker (ECT) VPN, with corporate voiceand wireless for home office

20062007: WAN refresh with new capabilities - ISR routers deployed

Inte

gratedS

ystems

Time1999

The Intelligent Movement of Data/Voice/VideoAcross a System of Networks

Phase 1
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IIN Phase II: Cisco on Cisco

Content Engines (ACNS 2004: ) enable virtual data center storage andprint services locally

2004: Content Switching Module (CSM) create virtual Cisco.com frommultiple servers

2005: Shared Storage via SANs, virtual storage resources using VSANs

2006: Wide Area File Services (WAFS) and Application Velocity supports

virtual NAS storage and web data transport from data center

2006: VFrame software tools supports grid computing

2007: Virtual Services: Storage (SAN and NAS) and Servers (gridcomputing)

Inte

gratedS

ervices

Time2004

Virtualized Networking Resources

Phase 2
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IIN Phase III: Cisco on Cisco

2005: Piloting AON for virtual middleware application support

2006: AON performing proxy web services (SSL Termination, XML

Encrypt/Decrypt, Protocol Translation, Service Versioning) forCisco.com, and other web service sites

20062007: AON deployed throughout data center to performtransformation and mapping (Content Based Routing and Inspection,SSL Termination, Logging, Digital Signature Verification, CertificateValidation, XML Encrypt/Decrypt, Protocol Translation, ServiceVersioning) between end user and back end systems

20072008: AON deployed at key WAN network hubs to provideintelligent file movement across the WAN

Time 2006

Application-AwareNetwork and Services

Phase 3IntegratedApplication

s



Cisco on Cisco: SONAThe ArchitectureFramework

TechnologiesSONA


12/27


Cisco on Cisco: SONA

IPC

Security

R&S

Data Center

TechnologiesSONA


13/27


Cisco on Cisco: IPC SONA Framework

Middleware and Application Platforms

Application

L

ayer

Interactive

ServicesLayer

Networked

Infrastructure

Layer

ServicesManagement

Services

Virtualization Security Services

Mobility Services

Storage Services

Voice andCollaboration Services

Compute Services

Identity Services

Network Infrastructure VirtualizationAdaptiveManagement

Services

Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker

ClientsStorageServer

InstantMessaging

UnifiedMessaging

MeetingPlace

IPCC IP PhoneVideo

DeliveryCollaboration

Layer

PLM CRM ERP

HCM Procurement SCM

InfrastructureServices

Infrastructure Management

Application Networking Services

Cisco Offerings

MCS CiscoCallManager Servers

IP Phones

Secure, QoSSupported Places in

the Network

CROS

Gateways,Gatekeepers

SRST

CAC, Dial Plans, CDR

Secure IPT

Unity Voicemail

Unified Messaging

XML Integration

Meeting PlaceConferencing

IPCC Solutions

CRM ApplicationIntegration

BusinessApplications

Contact CenterServices

Conferencing

Services

IPC Applications

Unified Messaging

Voice Mail

ServicesEnhancedSecurity

Remote BranchService

Continuity

Voice Services


IP TelephonyDeployment and

Provisioning

IP TelephonySolutions

QoS for IP CommunicationQoS in the LAN, WAN,Remote Office, Home OfficeSelf Defending NetworkSpanning All InfrastructureComponents

79xx IP Phones,IP Communicator

for IPT End PointsCisco Call ManagerForms the Core ofthe IPT Deployment

Secure, QoS Enabled Campus,Remote Branch, WAN, DataCenter and Home Networks


User/DirectoryInformation

IP Phones, PCApplications


14/27


Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker



Application

L

ayer

Interactive

ServicesLayer

Networked

Infrastructure

Layer

ServicesManagement

Services

Virtualization

Security Services

Mobility Services

Storage Services


Compute Services

Identity Services


Services

InstantMessaging

UnifiedMessaging

MeetingPlace

IPCC IP PhoneVideo


Layer

PLM CRM ERP

HCM Procurement SCM




Cisco Offerings

Cisco on Cisco: IPC SONA FrameworkMCS Cisco

CallManager Servers

IP Phones


the Network

CROS


SRST


Secure IPT

Unity Voicemail

Unified Messaging

XML Integration


IPCC Solutions




Conferencing

Services

IPC Applications

Unified Messaging

Voice Mail



Continuity

Voice Services



Provisioning


Cisco Remote OperationServices for IPT ManagementIPT Entitlement Processes

IPT Entitlementand Provisioning

CROS IPT

Management


15/27




Application

L

ayer

Interactive

ServicesLayer

Networked

Infrastructure

Layer

ServicesManagement

Services

Virtualization

Security Services

Mobility Services

Storage Services


Compute Services

Identity Services


Services

Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker


InstantMessaging

UnifiedMessaging

MeetingPlace

IPCC IP PhoneVideo


Layer

PLM CRM ERP

HCM Procurement SCM




Cisco Offerings


IP Phones


the Network

CROS


SRST


Secure IPT

Unity Voicemail

Unified Messaging

XML Integration


IPCC Solutions




Conferencing

Services

IPC Applications

Unified Messaging

Voice Mail



Continuity

Voice Services



Provisioning


Gatekeepers for CallAdmission Control, Gatewaysfor Communicating with PSTNand Audio/Video ConferenceBridgesGateways,

Gatekeepers


16/27



App

lication

L

ayer

Interactive

ServicesLayer

Networked

Infrastructure

Layer

ServicesManagement

Services

Virtualization

Security Services

Mobility Services

Storage Services


Compute Services

Identity Services


Services

Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker


InstantMessaging

UnifiedMessaging

MeetingPlace

IPCC IP PhoneVideo


Layer

PLM CRM ERP

HCM Procurement SCM




Cisco Offerings


CallManager Servers

IP Phones


the Network

CROS


SRST


Secure IPT

Unity Voicemail

Unified Messaging

XML Integration


IPCC Solutions




Conferencing

Services

IPC Applications

Unified Messaging

Voice Mail



Continuity

Voice Services



Provisioning


Dial Plan integration, Tail EndHop off, Least Cost Routing,Country Regulations etc.

CDR for ServiceManagement

Call Processing,Dial Plans, CallAdmission Control

Dial Plan Design for EfficientCall Routing, Call AdmissionControl for Ensuring VoiceQuality Tied with CallProcessing Functions


17/27




App

lication

L

ayer

Interactive

ServicesLayer

Networked

Infrastructure

Layer

ServicesManagement

Services

Virtualization

Security Services

Mobility Services

Storage Services


Compute Services

Identity Services


Services

Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker


InstantMessaging

UnifiedMessaging

MeetingPlace

IPCC IP PhoneVideo


Layer

PLM CRM ERP

HCM Procurement SCM




Cisco Offerings


IP Phones


the Network

CROS


SRST


Secure IPT

Unity Voicemail

Unified Messaging

XML Integration


IPCC Solutions




Conferencing

Services

IPC Applications

Unified Messaging

Voice Mail



Continuity

Voice Services



Provisioning


IP Phones at Remote OfficesFallback to the PSTN DuringWAN Outages; Most CallProcessing Functionalities AreMaintained

SRST


18/27



App

lication

L

ayer

Interactive

ServicesLayer

Networked

Infrastructure

Layer

ServicesManagement

Services

Virtualization

Security Services

Mobility Services

Storage Services


Compute Services

Identity Services

Network Infrastructure VirtualizationAdaptiveManage

ment

Services

Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker


InstantMessaging

UnifiedMessaging

MeetingPlace

IPCC IP PhoneVideo


L

ayer

PLM CRM ERP

HCM Procurement SCM




Cisco Offerings


CallManager Servers

IP Phones


the Network

CROS


SRST


Secure IPT

Unity Voicemail

Unified Messaging

XML Integration


IPCC Solutions




Conferencing

Services

IPC Applications

Unified Messaging

Voice Mail



Continuity

Voice Services



Provisioning


HostHardeningAV, CSA,Encryption, Secure SRST,DDoS Protection, Voice/DataVLAN Separation

Secure IPTelephony


19/27



App

lication

L

ayer

Interactive

ServicesLayer

Networked

Infrastructure

Layer

ServicesManagement

Services

Virtualization

Security Services

Mobility Services

Storage Services


Compute Services

Identity Services


ment

Services

Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker


InstantMessaging

UnifiedMessaging

MeetingPlace

IPCC IP PhoneVideo


L

ayer

PLM CRM ERP

HCM Procurement SCM




Cisco Offerings


CallManager Servers

IP Phones


the Network

CROS


SRST


Secure IPT

Unity Voicemail

Unified Messaging

XML Integration


IPCC Solutions




Conferencing

Services

IPC Applications

Unified Messaging

Voice Mail



Continuity

Voice Services



Provisioning


AD Integration

Centralized, Networked,Global Voice Mail

Unity Voicemail

Unity Servers


20/27



App

lication

L

ayer

Interactive

ServicesLayer

Networked

Infrastructure

Layer

ServicesManage

ment

Services

Virtualization

Security Services

Mobility Services

Storage Services


Compute Services

Identity Services


ment

Services

Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker


InstantMessaging

UnifiedMessaging

MeetingPlace

IPCC IP PhoneVideo


L

ayer

PLM CRM ERP

HCM Procurement SCM




Cisco Offerings


CallManager Servers

IP Phones


the Network

CROS


SRST


Secure IPT

Unity Voicemail

Unified Messaging

XML Integration


IPCC Solutions




Conferencing

Services

IPC Applications

Unified Messaging

Voice Mail



Continuity

Voice Services



Provisioning


Unified Messaging IPCommunication Support

Unified Messaging

Exchange Integration

Integration with MicrosoftExchange for UnifiedCommunications


21/27


22/27



App

lication

L

ayer

Interactive

ServicesLay

er

Networked

Infrastructure

Layer

ServicesManage

ment

Services

Virtualization

Security Services

Mobility Services

Storage Services


Compute Services

Identity Services


ment

Services

Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker


InstantMessaging

UnifiedMessaging

MeetingPlace

IPCC IP Phone VideoDelivery

Colla

boration

L

ayer

PLM CRM ERP

HCM Procurement SCM




Cisco Offerings


CallManager Servers

IP Phones


the Network

CROS


SRST


Secure IPT

Unity Voicemail

Unified Messaging

XML Integration


IPCC Solutions




Conferencing

Services

IPC Applications

Unified Messaging

Voice MailServices

EnhancedSecurity


Continuity

Voice Services



Provisioning



Audio Conferencing ,Collaboration and WebMeeting,

Meeting PlaceServers


23/27



App

lication

L

ayer

Interactive

ServicesLay

er

Networked

Infrastructure

Layer

ServicesManage

ment

Services

Virtualizatio

nSecurity Services

Mobility Services

Storage Services


Compute Services

Identity Services


ment

Services

Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker


InstantMessaging

UnifiedMessaging

MeetingPlace


Colla

boration

L

ayer

PLM CRM ERP

HCM Procurement SCM




Cisco Offerings


CallManager Servers

IP Phones


the Network

CROS


SRST


Secure IPT

Unity Voicemail

Unified Messaging

XML Integration


IPCC Solutions




Conferencing

Services

IPC Applications

Unified Messaging

Voice MailServices

EnhancedSecurity


Continuity

Voice Services



Provisioning


Cisco IPCC Solution

Contact Center Applications

Including IVR, ACD, ICM forIntelligent and Efficient CallRouting

IPCC Servers


24/27



App

lication

L

ayer

Interactive

ServicesLay

er

Networked

Infrastructure

Layer

ServicesManage

ment

Services

Virtualizatio

nSecurity Services

Mobility Services

Storage Services


Compute Services

Identity Services


ment

Services

Campus BranchData

CenterEnterprise

EdgeWAN/MAN

Teleworker


InstantMessaging

UnifiedMessaging

MeetingPlace


Colla

boration

L

ayer

PLM CRM ERP

HCM Procurement SCM




Cisco Offerings


CallManager Servers

IP Phones


the Network

CROS


SRST


Secure IPT

Unity Voicemail

Unified Messaging

XML Integration


IPCC Solutions




Conferencing

Services

IPC Applications

Unified Messaging

Voice MailServices

EnhancedSecurity


Continuity

Voice Services



Provisioning


E-Sales Application for CRM withSalesforce.com Integration

E-Sales Application


25/27


Executive Summary

SONA Advantages:

Networked Infrastructure: Interactive Services: Integrated Applications:

Integrated infrastructure andapplications create endlessopportunities

Integrated Management forService Provisioning

Virtual Storage to effectively

use storage Resource virtualization foreffective use of computingresources

Resource deployment isbased on a logical basis as

opposed to physical basis

The Network is the singleelement that connects all ITcomponents

IP data, voice, video, storagetechnologies are all built on topof the Network

Security, QoS, Applicationintegration are embedded intothe network

Places in the network forpervasive intelligence across theentire network Infrastructure

Collaboration andBusiness Applicationscan be rolled out withrelative ease

Applications are tied tothe network for creating

an integrated system forgreater power, flexibility,simplicity

Intelligent applications forthe future


26/27


IIN and SONA at Cisco

Today Leading To3 Years Ago

Voice and dataconvergence at Campus,Branch and Data Center

LAN/ WAN upgrade and

QoS deployment forenhanced connectivity

Teleworkers supportedthrough software VPN

Content caching andtransparent caching

Consolidating of DASstorage to SAN resultingin efficient use of Storageresources

Convergence realized atall the places in thenetwork

Virtualized SAN improvesutilizations, manageability

Intelligent Network fabricbased on structuredbusiness goals

Secure, scalable IPtelephony applicationsdeployed

ACNS for intelligentcontent routing

Storage as a utilityservice

Service OrientedArchitecture to maximizebenefits

Network packed withIntelligence to integrate

with applications WAFS, Application

acceleration for efficientremote access

High Performancecomputing, serviceprovisioning, intelligentand virtual access forefficient use of ITresources


27/27


Documents

Service Oriented Network Architecture