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September 11, 2009
Ms. Shana Gass, MSLSReference [email protected]
MNGT 483 – Prof. Y. Ji Human Resources Research
This presentation highlights some of the key sources for your term project.
Click the screenshots to try sites/databases.
For additional sources, see the Research Guide:
• http://pages.towson.edu/sgass/courses > MNGT > 483> Researching HR Management & Strategy
Where are they now? ( & why?)
• 1971 – SWA starts flying• 1994 – Fortune cover story, Is Herb Kelleher
America’s best CEO?• 1998 – Nuts published• 2000 – Hidden Value published• 2009 -- ???
A Great Place to Work?
Q: Where can I find out more about my company & its HR Strategy over the last decade?
A: Try the library databases for news and analysis of your company over this time period.
Cook Library Web Site: http://cooklibrary.towson.edu …and Subject Gateways:http://cooklibrary.towson.edu/managementhttp://cooklibrary.towson.edu/humanresources
Note: “Quick Search” for Articles searches only in general -- not business – databases. You’ll need more info for this project!
Get into the Databases from Off-Campus!
• Click Towson University• Log in with 14-digit number from front of
TU OneCard + last name
Q: What’s going on with my company now? (news, stock performance, # of employees, etc.)
A: Try Factiva Build-a-Report
Factiva* – Build a Report & More
*Available from the Management Subject Gateway.
Q: Where can I find information about my company’s overall strategy?
Strategy Source: Annual Report/10K*
For Strategy – look for “Letter to Shareholders” section. Management Discussion & Analysis
*for public companies only
Strategy from the Horse’s Mouth: Finding Interviews in Library Databases• In Factiva:
– Select Company– Select: Subject > Content Type > Interview– To narrow further: Type a keyword in the Free text box
• In Business Source Complete [on Mngt & HR Gateways]:– Use Advanced Search– Type company name in one box (you may select field: CO
Company Entity)– Type interview* in another box
[the * lets you find interview, interviews, interviewing, etc.]
– To narrow, add terms in additional boxes
More Research Challenges
• Corporate web site is not an intranet• HR “behind the scenes”• Search term vs. concept
Example: horizontal alignment“Get” the concepts, use your imagination, and be ready to read! Not all concepts make good search words.
• “Lay” term vs. subject assigned by databaseExample: Layoff vs. Employees – Dismissal of
• Euphemisms / jargonAgain, think of all the different ways to say “layoffs”Develop “synonym power” and be flexible in your searching!
Industry Interlude
• Standard & Poor’s NetAdvantage database - Industry Surveys (includes an archive back to ~1998)
• ValueLine Investment Surveys database• Industry Association web pages– Example: Air Transport Association
What Do You Want to Know?• What, where, when?
Newspapers, news magazines, newswires; trade publications reporting on an industry
• How should I…? Practitioner (“professional”) publications (often categorized with trade publications)
• Why? What would happen if…?Scholarly AKA Academic AKA Peer-Reviewed JournalsAll of these kinds of publications can be found in the library databases. (Individual databases may vary in the mix of publications.)
Background on HR Topics: Sage Reference Online*
Articles in Sage Reference Online include useful lists of “further reading” – often scholarly -- to deepen your understanding of the topics.
* Available on MNGT & HR Subject Gateways
Chasing Down Citations on “Further Reading” & Other Bibliographies - I
Cascio, W. F. (2002). Responsible restructuring: Creative and profitable alternatives to layoffs. (2002). San Francisco: Berrett-Koehler and the Society for Human Resource Management.
• This is a book. (Note place of publication info.)Search for title in Books + (catalog search) on library web site.
Chasing Down Citations - II
Leana, C. R., Feldman, D. C., and Tan, G. Y. (1998). Predictors of coping behavior after a lay-off. Journal of Organizational Behavior, 19(1), 85–97.
• This is a journal article. Note volume/issue info.• First, search for the title of the journal in the
Journal List on the library web site. Check the date coverage. If available online, click link & drill down/search to find article.
Finding Articles: RDS Business Suite*
• Articles from: Business magazines, newspapers, trade publications, statistics (in TableBase section)
• Business & Management Practices section great for articles on how company operates, including their HR practice!
* Available from MNGT Subject Gateway
RDS: Steps to Search Business & Management Practices
• Click Advanced Search• Uncheck other databases, leaving Business &
Management Practices checked• Select Department: Human Resources• Type company name, and/or select industry• Search• Enjoy HR-specific articles on your
company/industry!
Finding Articles: Business Source Complete
• What You’ll find in BSC:– Newspaper articles
(Wall Street Journal – citations only. To access complete articles, click FindIt button)
– Trade publication articles– Scholarly articles– Company Profiles & SWOTs– Industry Profiles
Finding Articles: Business Source Complete*
* Available from MNGT & HR Subject Gateways
BSC Tips
• Try a simple search, then narrow by document type, subject, on the left side
• Don’t simply string search words together:– Connect essential concepts with the word and– Connect synonyms with or
• Keep an eye out for the subjects that tag an article – useful to plug in to your search as appropriate
• Try Advanced Search for more precision & power!
Sample Advanced Search in BSC
Finding a SWOT in BSC
#1: Searched for a company
#2: Then Narrow to SWOT Analyses
Click box, then PDF icon to see a sample SWOT!
Cross-Searching Multiple Databases
• Choose databases link in EBSCO databases• Some useful non-biz databases in EBSCO:– ERIC– PsychINFO– SocINDEX– Communication & Mass Media Complete
• Off Campus Access link from library web site (Research Port) also has cross-searching capability – worth a try.
Finding Articles: Emerald*
• Electronic journals from publisher Emerald, all in full text
• Rich source of scholarly articles
• Be sure to choose “My subscribed content” before searching* Available from HR Subject Gateway
See a Sample Search in Emerald
http://screencast.com/t/hWdfRVDkNc
Questions?
Shana GassReference Librarian for ManagementCook Library, Towson [email protected] / 410-704-2395
Thanks and good luck!