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Operational excellence amidst continuous digital disruption requires innovation built on strong, diverse partnerships. Successfully partnering across the academy in this way requires an understanding of multiple perspectives. IT leaders must have the skill sets necessary to promote inclusivity and diversity in their technical workforce. Build your inclusive leadership and partnering skills now! OUTCOMES: Recognize the benefits of diverse work teams * Implement strategies to attract diverse candidates * Practice effective networking skills to solicit the advice, ideas, and support of partners and build your confidence http://www.educause.edu/annual-conference/2015/seminar-09a-build-partnership-inclusive-leadership-culture-separate-registration-required
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Embrace Your Self-Confidence
and Up Your Leadership Game
Imposter Syndrome• Psychological phenomenon: unable to
internalize accomplishments.Despite evidence of competence,
you remain convinced you are a fraud and don’t deserve the success you achieved. • Proof of success is dismissed as luck, or a
result of deceiving others to think you are more competent than you believe you are.
Beating the Imposter Syndrome
•Recognize that it exists.•Honor and embrace positive feedback.•Don’t attribute success to luck.•Perfection doesn’t exist – EVER.
Strategies
•Embrace humble confidence.•Ask for help.•Keep a journal – successes and failures.•Hero file – reminds you of successes.
I’m Freaking Awesome!
•Write it down!• A few things that give you strength.•First big accomplishment…•What are you most proud of?•Share with a person you trust.
Accept Compliments
• Just say – Thank you•Don’t over apologize•Check your phone message!
Personal Board of Directors•Ask for help•How can I help you?•Accountability partner
Take Your Power
•Power is not give, it’s taken.•How can I help you?
Give Up The Guilt
• It’s exhausting trying to be Superhuman.•Give yourself a break.
Create a Culture of Advocacy
•Give compliments when earned.•Show others how to be advocates.•Pat yourself on the back.
Manage Up
•Stretch goals: BHAG•Ask for what you want•Hand-Out
Find an Accountability Master
• Identify someone today.•Contact them when you need a boost of self-confidence.•Check-in for accountability updates.•Have their back!
Fail Forward
• Ignore the obnoxious roommate in your head.•Get over it!•Silicon Valley approach•DREAM BIG
The Confidence Code
•Katty Kay & Claire Shipman•Confidence vs. Aptitude•Men vs. Women
Imposter Syndrome Books
Boost Your Leadership with Coaching Techniques
Teaching Leaders What to Stop
“We spend a lot of time helping leaders learn what to do, we don’t spend enough time helping leaders learn what to STOP!” – Peter Drucker
Help More – Judge Less
Jim Citrin
•Great leaders help other people grow!•How can I help you?
Feedforward
•Let go of the past.•Listen without judging.•Learn as much as you can.•Help as much as you can.•Thank you!
How Can I Get Better?
• Pick a behavior to change that would make a significant difference in the lives of your colleagues. (better listener, etc.)• Present this to your partner.• Listen to feedforward suggestions, take
notes, say ‘thank you.’• Reverse with your partner
This Works at Home!
How can I be a better mom, husband, partner, sister, friend, etc.?
Develop as a Leader and Partner•Ask• Listen• Think• Thank• Respond• Involve• Change• Follow-Up
Why Don’t We Ask?
•Colleagues•Parents•Partner•Children•Friends
Listen•Active listening •STOP – Is what you are about to say adding value?•Think before you speak.
Think & Thank•Avoid speaking when angry•Avoid punishing the messenger.•Know a back seat driver? Cut ‘em some slack!
Respond•360 Feedback – How to respond…•Positive•Simple•Focused•Fast•Ask for ideas for the future•Promise to listen and think. Thank you.
Involve•Key to successful behavioral change• Set a clear goal•Write it down• Publicly state the goal
Enlist your Board of Directors to help you achieve the goal.
Change & Follow-Up•Can people change? Definitely•Will they change? Maybe
Make Change Last•Frequency more vital than duration•Stick with it•Change perception and behavior
How Are You Perceived?
“It’s not what you say, it’s what they hear.” - Charlotte Beers
Professional Persona
•Your story defines you.•Change the narrative when you wish.•A few words about you…
“Perception is the co-pilot to reality.” - Carla Harris
Authenticity• Bring your authentic self to the table.• People must TRUST you.•As a leader, get comfortable taking risks,
failing, and embracing humility.
Employee Engagement
• Engagement programs on the rise.• The buck stops with you.•How can you engage yourself?
Get Zen"Every time I take a new breath, it's a new
me.” – Buddha Bypass the great Western disease of
"I will be happy when...”
Perfect Storm for Distraction
• Email, cell phone, TV, games, social media•American couples spend how much time
talking to each other daily?
What’s Your Mojo?
Positive spirit toward what you are doing now that starts from the inside and radiates outside.
What do you love doing that has meaning for you?
Increase Happiness
•Guilt is self inflicted• “It’s a new me.”•One person makes you crazy.• Let it go.
Daily Question Process
•Did I do my best to:•Be happy?•Find meaning?•Be fully engaged?•Build positive relationships?•Set clear goals?•Make progress towards the goal?
That Boring Meeting
Imagine you were going to be tested on:Did I do my best to:• Be happy? Find meaning?• Be fully engaged?• Build positive relationships?• Set clear goals?• Make progress towards the goal?
What would you do differently?
Enjoy Your Career. Love Your Life!
Marshall Goldsmith• Stakeholder Centered Coaching•Not Just for The C-Suite• Be a Leader NOW
Follow Me
My Pay-it-Forward
www.carolinedowdhiggins.com
How Can I Help You?