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Safety Matters II
S E C T I O N F I V E
Back to Main page
Systematic Management
of WHS
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A Guide to
Systematic Management
of WHS
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Systematic Management of WHS
This Section of the Safety Matters Guide looks at overall monitoring and
systematic management of WHS issues. Th is Section outlines some of the
main principles and requirements of eff ective WHS management systems. It
is intended that additional material will be added to this Section that are relevant to
particular workplaces or that address new industry initiatives and developments.
Th e Waterfall train crash and subsequent Inquiry fi nding provide a graphic example
of the consequences of failing to systematically manage OHS. As the Waterfall Inquiry
Interim report made clear that tragedy was a result of systemic failures in capital
equipment, inadequate training, fatigue and inadequate medical care of frontline staff
performing safety critical work.
Waterfall Inquiry Findings
Th e fi ndings of the Waterfall Inquiry were particularly critical at the systemic
failure of State Rail to plan and manage safe operations. Amongst its conclusions
on the factors which contributed to the accident are:
(a) Th e failure of State Rail to manage the risk of a high speed roll-over
(b) Th e deadman pedal was not fail-safe in either its design or operation
(c) No adequate testing of the system was undertaken
(d) No system was established to enable identifi cation of safety hazards
(e) No system of accountability or responsibility for the safety devices
installed on Tangara trains
(f) No adequate assessment of the defi ciencies in the safety system
(ii) Th ese failures were part of a ‘broader failure to properly manage
safety in at least the following respects:
(iii) Th ere was a pervasive lack of safety awareness within the
management of the State Rail Authority
(iv) Th ere was a culture which enabled safety violations to occur
(v) Th ere were no integrated system for communication of safety
critical information
(vi) Th ere was a failure by State Rail to learn from other rail systems
(vii) State Rail Authority failed to disclose information in its annual safety
reports to the Department of Transport
(viii) State rail Authority had a weak safety culture
(ix) Approach of State Rail Authority to safety management was
reactive
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Th e report also identifi ed ‘human factors’ such as the train guards’ inadequate
training and rostering leading to fatigue and diminished capacity to assess and
respond to what was occurring.
Th ese are issues that are of concern to all employees employed by all private and
public transport operators. It will be increasingly necessary for Union and WHS
representatives in the workplace to be actively engaged in the systematic management
and monitoring of WHS systems in their workplace. Th ere is also a responsibility on
the Union and its members and all those involved in WHS to identify key areas of
concern and to work towards eff ective solutions.
Developing WHS Management Systems Th e systematic and strategic management of WHS is vital in preventing workplace
accidents, injuries and illness. Th is involves developing formal and/ or informal
management systems for dealing with occupational health and safety matters.
Th at is, WHS should be integral to the overall strategic business planning of the
company, and not viewed as an ‘add-on’ or side issue.
Th e Australian Standard for Occupational Health and Safety Management
Systems (AS 4804 1997) defi nes an WHS management system as:
Th e part of the overall management system which includes organisational
structure, planning activities, responsibilities, practices, procedures, processes
and resources for developing, implementing, achieving, reviewing and
maintaining the WHS policy, and so managing the WHS risks associated with
the business or the organisation’.
Principles of Workplace Health and Safety Management Systems (WHMS)
Th e Act and its supporting regulatory and advisory framework provide broad objectives
and in some circumstances, detailed guidance to assist employers, employees and
others in achieving health and safety. Th e legislative framework must be considered
and applied specifi cally in relation to each individual workplace in order to achieve
optimum health and safety.
However, due to the complexity of workplaces, the interaction of people, plant,
substances and systems, the organisational structure and workforce culture,
implementing the legislation can be diffi cult and oft en becomes reactive and ad hoc.
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Th e ideal way to implement the Act is through a planned, systematic and coordinated
approach.
Several reports have been written evaluating the eff ectiveness of WHMS, with the
objective of increasing the understanding of the role and function of WHMS to
encourage all Australian workplaces to adopt a more systematic approach to the
management of WHS.
WorkCover NSW has previously developed a Six Step Approach to serve as a guide
in developing WHS systems. Th e steps that should be included in the occupational
health and safety strategy are:
• Develop an WHS policy and related programs
• Set up a consultation mechanism with employees
• Establish a training strategy
• Establish a hazard identifi cation and workplace assessment process
• Develop and implement risk control
• Promote, maintain and improve these strategies
Th ese steps and their components are discussed in more detail in the
following sections.
Employer Commitment and Policy
An organisation’s WHS policy is a public statement signed by senior management
expressing commitment and intent to manage WHS responsibilities throughout the
whole organisation. Th e policy is intended to clearly inform employees, suppliers,
customers and other relevant parties that WHS is an integral part of all operations.
Th e formation of an WHS policy assists in the development of a proactive WHS
culture in the organisation.
An WHS policy should:
• state the organisation’s health and safety objectives
• express the employer’s/organisation’s commitment to WHS and continual
improvement in the control of work-related injury and illness
• include a commitment to comply with relevant WHS legislation and with other
requirements to which the organisation subscribes
• be dynamic and relevant to the organisation’s overall vision and objectives
• be appropriate to the nature and scale of the organisation’s WHS risk
• specify the responsibilities of managers, supervisors and employees in achieving
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WHS objectives • form the basis upon which the WHS programs are established to achieve the
objectives
• allocate appropriate physical and human resources to ensure objectives are
achieved
• be signed or authorised by the most senior person in the organisation
• include an issue and review date
• be documented and communicated throughout the organisation
• be available to interested parties and clearly understood by everyone
• be reviewed regularly to ensure it remains relevant and appropriate to the
organisation.
WHS Programs WHS programs are the specifi c activities that the organisation conducts to
achieve the policy objectives and commitment. Programs can be general in nature or
may apply to specifi c hazards.
A general program could establish risk management in the organisation. Th is
could then lead to more specifi c programs based on various hazards or work areas. A
range of WHS programs could include:
• management of particular hazards
• specifi c safety activities
• reporting systems
• investigation processes
• emergency management
• Personal Protective Equipment (PPE)
• WHS training and other information strategies.
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Developing WHS Programs Successful programs rely on the commitment of everyone in the workplace.
Consultation with all of those aff ected by the program will increase commitment and
acceptance. Th e WHS committee is usually the forum in which employees contribute
to the development of programs.
Some key stages in the development of WHS programs are:
1. Identify the WHS hazards or issues that need to be dealt with
Th e hazards or issues need to be established and clearly defi ned. Th ey should be
considered in terms of the potential outcomes for harm, the context of the workplace
(ie people, plant, substances, the systems or work activities in place etc) current
processes and technology and resources.
2. Determine appropriate action
Consider what needs to be done in order to manage the identifi ed issues.
Th is could include:
• changes to the work system, processes or methods
• information and training
• risk management strategies eg. manual handling, noise, hazardous substances
• resources to be provided
• researching new technology
• the role and responsibilities of involved parties
• supervising and reviewing the program.
3. Specify objectives or performance measures
OHS programs should specify objectives in order to determine their success. Objectives
should be specifi c, measurable and achievable. Th ey should also make reference to
time, cost and quality requirements where applicable.
4. Monitor the program
Programs should be reviewed at the end of the stated time frame, however it is usually
necessary to monitor the program on an ongoing basis to enable problems to be dealt
with as they arise, or modifi cations to be made if required. For example, additional
resources may need to be allocated, a certain type of training may be required, new
information or legislation may aff ect current actions etc.
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Mechanisms should be established to enable employees and supervisors to express
their concerns about any aspect of the program. Th e WHS committee and/or WHS
representative should be involved in this process to strengthen consultation and
commitment.
5. Evaluate and review
Programs must be fl exible. Once in place they must be reviewed to ensure their
objectives are being met in eff ectively promoting health and safety in the workplace.
Th e WHS committee representative should have a role in the process of review and
evaluation. Th ey can then make recommendations to management about what should
be done in the future to enable continual improvement or take corrective action. Th is
should be done with direct reference to the stated program objectives or performance
measures.
One method of evaluating the program could be for the WHS committee
representative to survey employees and supervisors about the eff ectiveness of the
program at the end of a designated period.
If the program is successful and a decision is made to continue with it on a permanent
basis, periodic review is important. Changes in technology, legislation and work
systems may result in improved prevention and control strategies.
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Developing WHS Policy? An WHS Policy is a way an organisation communicates its commitment to a safe
and healthy workplace and the responsibilities of everyone in the workplace to
achieve this.
Successful management of health and safety in the workplace requires the
following elements:
1. A commitment by the employer to provide a workplace that is safe and without
risks to health. Th is commitment is demonstrated by giving health and safety issues
priority in all decisions aff ecting the workplace and the conduct of work.
2. Th e provision of adequate resources to ensure the workplace is safe and without
risks. Adequate resources are needed to ensure that things such as equipment are
safe and properly maintained. WHS issues are promptly addressed and employees
are trained to carry out their tasks in a safe manner.
3. WHS responsibilities are clearly defi ned and people in the workplace are aware of
their responsibilities and are competent and resources to meet them.
4. Th ere is an WHS program comprising of a range of health, safety and welfare
to enable the workplace to identify hazards, assess risks and implement control
measures to ensure the highest level of workplace health and safety. Such activities
as hazard reporting, accident and incident reporting, emergency procedures and
incorporating health and safety into job design, training and purchasing would
constitute the WHS program.
By developing an WHS policy which addresses these issues, the organisation can
clearly express its commitment to a safe and healthy workplace and how it is going
to achieve it.
Steps in Developing an WHS Policy
Th e WorkCover Workplace Safety Kit describes the following six steps in developing
an WHS Policy.
• Determine WHS responsibilities
It is important that this is done before the policy is developed so the
responsibilities can be incorporated into the policy to emphasise what the
organisation expects of everyone in ensuring a safe and healthy workplace.
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• Do a rough draft of the policy covering the issues in the sample policy provided.
• Discuss it with senior management and reach agreement on the draft .
• Discuss the draft with your WHS consultative committee, WHS representatives or
other consultative mechanisms established to develop your WHS system.
• Put the draft out for comment by employees and review if necessary
• Have senior management endorse the policy
• Publicise and promote the policy. Th is can be done by:
(a) Placing copies of the policy in prominent positions in the organisation
(notice boards, lunch room, foyer)
(b) Using the policy to drive the WHS program
(c) Incorporating the policy in WHS training
Delegates and WHS Representatives should make themselves familiar with the
WHS and related policies in their workplaces.
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Sample WHS Policy
General Policy
Th e health and safety of all persons employed within the organisation and those
visiting the organisation is considered to be of the utmost importance. Resources
in line with the importance attached to occupational health and safety will be
made available to comply with all relevant Acts and Regulations and to ensure
that the workplace is safe and without risk to health.
Management’s Responsibility
Th e promotion and maintenance of occupational health and safety is primarily
the responsibility of management. Management at all levels is required to take
contribute to the health and safety of all persons in the workplace. To this end, it
is management’s responsibility to develop, implement and keep under review, in
consultation with its employees, the Organisation’s WHS Program.
Specifi c Responsibilities
a) MANAGERS
Each manager is required to ensure that this policy and the WHS Program
is developed and eff ectively implemented in their areas of control, and
to support supervisors and hold them accountable for their specifi c
responsibilities.
b) SUPERVISORS
Each fi rst-line supervisor is responsible, and will be held accountable, for
taking all practical measures to ensure:
• that in the area of their control the WHS Program is complied with and
employees are supervised and trained to meet their requirements under this
Program;
• that employees are consulted in issues which aff ect their health and safety and
any concerns they may have are referred to management.
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c) EMPLOYEES
All employees are required to co-operate with the WHS Policy and Programs
to ensure their own health and safety and the health and safety of others in the
workplace.
d) CONTRACTORS AND SUB-CONTRACTORS
All Contractors and sub-contractors engaged to perform work on the
organisation’s premises or locations are required, as part of their contract,
to comply with the occupational health and safety policies, procedures and
programs of the organisation and to observe directions on health and safety from
designated offi cers of the organisation. Failure to comply or observe a direction
will be considered a breach of the contract and suffi cient grounds for termination
of the contract.
Workplace Health and Safety Program
In order to implement the general provisions of this policy, a program of activities
and procedures will be set up, continually updated and eff ectively carried out.
Th e program will relate to all aspects of occupational health and safety including:
• health and safety training and education;
• work design, workplace design and standard work methods;
• changes to work methods and practice; including those associated with
technological change;
• emergency procedures and drills;
• provision of WHS equipment, services and facilities;
• workplace inspections and evaluations;
• reporting and recording of incidents, accidents, injuries and illnesses; and;
• provision of information to employees, contractors and sub-contractors.
MANAGER’S SIGNATURE _____________________ DATE / /
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ProceduresProcedures provide more detailed instruction and generally support the
implementation of an WHS program. Th ey are usually specifi c to particular hazards
or work activities. For example, an emergency management program may include,
among other things, evacuation procedures, crowed control, bomb threat procedures
and fi rst aid procedures.
Procedures for implementing programs may include:
• induction or other training strategies
• information bulletins
• on the job instruction
• initial increased supervision
• written checklists, safe work methods or job safety analyses
• ongoing monitoring and review.
Benefi ts of Jointly Developing Policy, Programs and Procedures
Th e benefi ts of joint development of policy, programs and procedures are:
• employees consulting and taking ownership of the safety programs and procedures
that directly aff ect them
• increased employee commitment and adherence to the new program and
procedures
• employee empowerment, feeling of involvement and knowledge of why the
programs and procedures have been implemented
• all issues relevant to a safety program are considered
• the development of a comprehensive, eff ective program
• increases probability of success in achieving the objectives.
Safe Systems of Work
One of the key responsibilities of the WHS committee representative or other agreed
consultative mechanism, is to assist in developing a safe working environment and
safe systems of work.
In general terms, the employer can ensure a safe working environment and system of
work by providing:
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• a workplace that is without risk to health, safety and welfare
• safe and adequate plant, equipment and substances
• appropriate plans, procedures, work methods
• suitable instruction, information, training and supervision
• adequate resources, including qualifi ed personnel
• ongoing and eff ective review and improvement.
To ensure a safe working environment and system of work managers and
supervisors (as the employer’s representatives) should:
• implement WHS policy and procedures
• identify workplace hazards
• monitor and enforce corrective action
• consult with employees and WHS committee/OHS representative
• investigate incidents
• provide relevant induction and ongoing training
• respond to WHS issues raised by employees or the WHS committee/OHS
representative and take corrective action where possible
• submit statistics and reports
• develop appropriate WHS solutions
• ensure systems of work are reviewed and continuously improved.
Safe systems of work should:
• designate responsibility for the achievement of objectives and targets to relevant
personnel/supervisors and sections of the organisation
• include timeframes by which objectives and targets will be achieved
• be developed in the planning and design stages of new projects or during initial
business establishment
• include a process for reviewing the system
• directly respond or take account of identifi ed WHS hazards and risk levels
• be considered in relation to the ongoing operations of the organisation
• be updated to refl ect changes to the activities, products or services of the organisation
(eg. introduction of a new product) or signifi cant changes in operating conditions
(eg. change of location).
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Safe Work Method Statements Safe work method statements, known also as safe operating procedures or job safety
analyses (may be named diff erently in your sector of the industry) are particularly
important when planning and implementing work. Th ey specify methods of
carrying out certain types of work activities, tasks or hazardous work. Th e WHS
committee and/or WHS representative can be involved in their development.
A safe work method statement is itself a type of checklist. It is used to describe the job
that has to be done. It can be used to anticipate possible health and safety issues and
to program work eff ectively. Safe work method statements can also assist in quality
assurance and meeting legal or contractual requirements. Th e aims of a safe work
method statement are to:
• describe the task or job to be done
• identify the physical and human resources and skills required
• identify the health, safety and welfare hazards associated with the task
• assess and select hazard controls as appropriate
• systematically plan the job so it can be completed effi ciently and eff ectively.
Safe work method statements should:
• be developed and documented prior to the commencement of a job
• involve consultation with employees
• incorporate risk assessment results
• explain job procedures in a logical step-by-step order
• be read and understood by the employees, before commencing work
• be signed by the employees, once it has been read and understood
• be included as part of an employee’s induction training
• become part of the organisation’s safety plan
• be written in plain English with minimal jargon and presented in a suitable format
(eg. pro-forma charts or forms).
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The WHS Committee Representative and Systematic WHS Management Th e committee and/or WHS representative can assist the employer with every aspect
of systematically managing WHS from the development of policy and programs
through to evaluation and recommending improvements.
Th ey can assist in the development of a safe working environment and safe systems of
work and the formation of WHS policy suitable to their workplace.
When assisting in the development of WHS programs and strategies as part of a
systematic approach, the committee and/or WHS representative should discuss the
issues with employees at the workplace. Consultation will ensure that the suggestions,
concerns and solutions are truly representative of and relevant to the workplace.
Committees and/or WHS representatives also need adequate information to provide
correct and suitable assistance.
Th ere are many publications that can assist in the development and eff ective
implementation of WHSMS. Th ese include:
(b) AS/NZS 4804: 1997 Occupational health and safety management systems –
General guidelines on principles, systems and supporting techniques
(b) AS 4801: 2000 Occupational health and safety management systems – Specifi cation
with guidance for use
(b) Six Step Approach to Managing WHS WorkCover – Workplace Safety Kit – A
step by step guide to safety for business
• Safety Map
• OHS&R Management System Guidelines
Every organisation is unique and will have diff erent requirements of an WHSMS,
therefore the same model will not suit every workplace.
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Managing WHS ChecklistSafety, Health and Environmental Checklist Yes No
Is there a system in place that is routinely used by employees to identify and
report WHS incidents in your workplace?
Have employees been informed of all aspects of the WHS management
system?
Does your workplace have an WHS policy?
Is the employer meeting all of their (under the WHS Act, Regulations)
obligations in relation to WHS management systems?
Is a system in place and routinely used (eg: regular workplace inspections) to
identify, assess and control hazards?
Does your workplace regularly assess and analyse the WHS procedures and
programs?
Is there regular communication and consultation between management
and employees about hazard identifi cation and risk assessment in your
workplace?
Are employee WHS representatives directly involved in WHS policy and
program development in your workplace?
Is there training or skills development for employees to improve WHS
management processes in your workplace?
Are detailed records maintained and analysed by the employer in relation to
injuries, illness and incidents/accidents?
Does your workplace have regular WHS inspections and audits?
Are the WHS management measures in your workplace regularly reviewed?
Is the WHS management system in your workplace routinely monitored,
reviewed and evaluated?
What needs to be done?
• To establish eff ective WHS representation?
• To improve WHS representation in your workplace?
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A Guide to
Risk Management
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WHS Risk Analysis Th e WHS Act and Regulation require that an employer must identify foreseeable
hazards, assess the risks and to eliminate the risks, or where this is not practicable, to
control the risks.
Th is requirement applies to all hazards in all workplaces, and Chapter 2 of the
Regulation makes it clear that no employer or person conducting a business or
undertaking is excluded or exempted from these requirements.
Th at is, all employers and PCBUs must identify hazards, assess the risks associated
with those hazards and put in place eff ective measures and systems to eliminate or
control the risks.
Risk management and Workplace Health and
Safety Management Systems
Management of risk is an integral part of the WHS management process, appropriate
aspects of which are carried out by a multi-disciplinary team. It is an interactive
process of continual improvement.
Th is systematic approach could be as simple as the application of the six step approach
to WHS being promoted by WorkCover NSW in its community awareness campaign,
or it could be as complex as the application of an accredited WHS management system.’
Th e main elements are:
• Establish the Context
• Identify Risks
• Analyse Risks
• Evaluate risks
• Treat risks
• Monitor and review
• Communicate and consult
Risk management can be applied at many levels in an organisation. It may be applied
to specifi c projects to assist with specifi c decisions or to manage specifi c recognised
risk areas. Risk criteria can be strengthened to achieve progressively better levels of
risk management and continual improvement of the whole system.
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Undertaking WHS Risk Management
To be most eff ective risk management should become part of an organisation’s culture.
It should be integrated into an organisation’s philosophy, practices and business plans
so that everyone in the organisation is involved rather than being viewed or practiced
as a separate program.
WHS risk management involves the process of hazard identifi cation and risk
assessment and control. Information is gathered, decisions made and actions taken
to rectify WHS issues. It is performance based, allowing employers the fl exibility and
capacity to develop more eff ective solutions to workplace health and safety issues.
Th e WHS Regulation 2011 imposes obligations on all employers to implement
risk management processes in all workplaces. Employers must take reasonable
care to identify any foreseeable hazard that has the potential to harm the health
and safety of employees or any other persons in the workplace.
Th e Regulation defi nes a hazard as ‘anything (including work practices or
procedures) that has the potential to harm the health or safety of a person’.
Hazard prevention off ers the best opportunity for reducing workplace injury or
illness.
Hazards arise from the workplace environment, use of plant and substances, poor
work design, inappropriate systems and procedures and human behaviour. In order to
control hazards we need to be aware of their existence. Hazards can be classifi ed into
fi ve broad areas:
• physical eg. noise, radiation, light, vibration
• chemical eg. poisons, dusts
• biological eg. viruses, plants, parasites
• mechanical/electrical eg. slips, trips and falls, tools, electrical equipment
• psychological eg. stress, boring work, violence or aggression.
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Hazard management plans can be developed aft er hazards have been classifi ed, eg. a
chemical hazard management plan.
Th e WHS Act Section 68 and Section 75 and Regulation (Chapters 2 and 3)
clearly identify a key role for WHS Committees and WHS Representatives in
workplace risk assessments and ‘to investigate any matter that may be a risk
to health and safety at the place of work’.
It is important for employees to be aware of hazards. Th e WHS committee may
recommend hazard specifi c training. In particular, the committee should consider the
problems that specifi c groups may have concerning hazards, eg. employees from non-
English speaking backgrounds, shift workers, new employees, young employees and
others.
Hazard Identifi cation Hazard identifi cation is the process of recognising that a hazard exists and defi ning
its characteristics. It involves fi nding all hazardous activities, situations, plant and
equipment, products and processes. Hazards can be identifi ed in a number of ways
and all employees should be involved in hazard identifi cation. It should take place
at all stages of product or service delivery, from design to manufacture, supply and
product use.
Identifying hazards should be a systematic process. Systematic identifi cation enables
workplace hazards to be identifi ed in a logical, structured manner. Systematic hazard
identifi cation methods include:
Safety audit
A systematic and periodic inspection of the workplace to evaluate the implementation
and eff ectiveness of the organisation’s WHS management system.
External consultants or workplace WHS professionals may conduct the audit. Audits
usually result in a written report for management and are referred to the WHS
committee representative for consideration.
Workplace inspections
Regular, systematic, physical inspections of the workplace by managers, supervisors,
WHS committees and WHS representatives. Inspections make use of observation,
checklists and discussion to identify workplace hazards.
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In conducting inspections, consultation and cooperation between employers and
employees is required. Th e WHS committee representative is involved in this process.
Th e outcomes of inspections and control recommendations should be documented
and made available to employees.
Incident/accident investigations
Many workplaces have a set of procedures for reporting and investigating hazards and
circumstances that contribute to incidents/accidents.
Consultation
Mechanisms in the workplace to identify hazards and bring them to the attention of
those responsible for providing a safe and healthy workplace. WHS committees or
representatives are examples of workplace consultation.
Other agreed arrangements for consultation such as work meetings, quality circles
and total quality management philosophies, provide a variety of forums in which
employees can raise WHS issues and concerns.
Records
Workplaces are required to keep records on injuries, illness and incidents/accidents.
Information about near hits can be very helpful in identifying hazards and preventing
potential harm or damage. Registers of hazardous substances, plant or injury are also
useful.
Many workplaces generate reports and statistics based on workers compensation
claims. Th ese statistics can be analysed to alert the organisation to the presence and
frequency of hazards in the workplace.
Environmental and health monitoring
As with WHS audits, monitoring may be undertaken by WHS professionals to provide
technical advice about suspected problems. Monitoring may help in deciding whether
a substance or process is a hazard and, if so, the level of risk involved. In this way,
monitoring is not only associated with hazard identifi cation, but also with workplace
assessment and control measures. Environmental monitoring measures the hazards
present in the workplace environment, whereas health monitoring considers exposure
of the individual.
Hazards may also be identifi ed through the less formal process of incidental
identifi cation. Th is includes observations and complaints.
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WHS Risk Assessment Risk assessment is an evaluation of the health and safety risks involved in using
substances or processes in the workplace. Th e purpose of a risk assessment is to obtain
information and make decisions about the appropriate management of a hazard. It
involves assessing the signifi cance of the hazard in terms of probability or likelihood
of injury, illness or damage and the severity of the consequences that may result. Risk
assessment also assists in determining the measures thought necessary to control the
risk.
Risk assessments must include all signifi cant fi ndings and recommended control
measures. Th ey should be conducted following any injury or incident or prior to
changes to plant, processes, work activities, or as a result of changing technology or
legislation. Specifi c record keeping requirements are contained in the Regulation.
In addition to the record keeping requirements stipulated in the Regulation, employers
need to make a judgement about whether risk assessments should be recorded. Factors
that may be considered could include the signifi cance of the risk and the complexity
of the risk control measures adopted.
To determine the level of risk the following should be considered:
Severity
Th e severity concerns the extent of the injury or illness or degree of harm caused if
exposed to the hazard. A severe eff ect of exposure would include death, permanent
disability or a serious illness such as cancer or hepatitis, whereas a minor eff ect could
be a scratch, graze or irritation resulting in fi rst aid treatment.
Number of factors
For a particular hazard there may be a number of factors that contribute to the
probability and severity of injury, illness or damage. Th ese factors may be from a
health, safety or welfare perspective or a combination of all. Th ere may be a number
of diff erent health outcomes (eg. physical, psychological, temporary, permanent, long/
short term) and routes of entry to the body, which increase the risk.
For example, a chemical may be toxic if spilt and absorbed through the skin and may
give off fumes which are harmful if inhaled, thereby creating health eff ects. It can also
be a safety issue in that it may be highly infl ammable and have potential to explode or
the spillage may cause a slip, trip or fall.
Th e overall level of risk increases when more than one factor is associated with a
hazard.
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Exposure
Th e level of exposure considers such things as how frequently the exposure occurs,
the duration of exposure and the total number of people exposed. Exposure levels can
be aff ected by the work environment, (eg. confi ned space), work processes (eg. use of
PPE) and the way in which exposure occurs (eg. the route of entry to the body).
Human diff erences
In assessing risk it should be remembered that all individuals are diff erent and can
have diff ering reactions to certain hazards. Hazards need to be assessed in terms of
the employees who are exposed to them, eg. individual skills, experience, training and
physical capabilities. Some individuals may be sensitised, allergic or more susceptible
to certain hazards.
Risk Assessment Models
Th ere are many techniques for risk assessment, some of them involving complicated
mathematical models. Most organisations are oft en faced with numerous and complex
health, safety and welfare issues, which cannot all be dealt with at once.
Estimates of the likelihood and severity of outcomes are essential to risk assessment.
However, limited resources may also infl uence WHS priorities and control the range
of options available.
A simple risk assessment model such as that found in the WorkCover Hazpak
publication helps to determine the likelihood and severity of a hazard and can assist
in assigning priority to hazards, on the basis of risk.
Th e benefi t of this reasonably simple model is that it provides an instrument for
establishing the relative seriousness of a health, safety and welfare problem, thus
determining its priority in relation to other problems. Problems that score a 1 have
the highest priority and need to be addressed fi rst.
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Hazpak Risk Assessment Model
1. How severely could it hurt someone
or
How ill could it make someone?
2. How likely is it to be that bad?
(a) Very likely
could happen
any time
(b) Likely
could happen
some time
(c) Unlikely
could happen
but rarely
(d) Very Unlikely
Could happen
but probably
never will
(i) Kill or cause
permanent disability or
ill health 1 1 2 3(ii) Long term illness
or serious injury 1 2 3 4
(iii) Medical attention
and several days off
work 2 3 4 5
(iv) First aid needed
3 4 5 6
Th e numbers indicate how important it is to do something about the problem
1. High risk of serious WHS occurrence = top priority = act immediately
2. Low risk of serious WHS occurrence = low priority = act when feasible
A judgement is made about the likelihood and severity and an appropriate number allocated. Th is
measures the risk exposure on a scale ranging from 1 to 6:
1 = a hazardous event which is very likely and will probably kill or severely disable, to
6 = a hazardous event which is very unlikely and will cause a minor injury.
It is sometimes necessary to undertake more thorough assessment of the risks through
environmental or health monitoring. WHS professionals such as occupational hygienists are oft en
used when detailed or specialised assessment is required.
Adapting the Hazpak Risk Assessment Model
Th e Hazpak model described above is primarily designed and concerned with physical
incidents and injury. Th e WHS Act imposes a general duty on employers to care for the
‘health, safety and welfare’ of employees and others. Th is duty extends to health related
issues as well as to psychological and mental well-being. To adequately identify and
assess these hazards, the model would need to be translated into a multi-dimensional
matrix. To use the example of psychological hazards in the workplace, another layer
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may be added to the model to include:
1. How severely could
it cause psychological
harm to someone
or
How ill could it make
someone?
2. How likely is it to be that bad?
(a) Very likely
could happen
any time
(b) Likely
could happen
some time
(c) Unlikely
could happen
but rarely
(d) Very
Unlikely
Could happen
but probably
never will
(i) Cause permanent
psychological disability
or ill health 1 1 2 3
(ii) Long term
psychological illness or
serious injury 1 2 3 4
(iii) Psychological or
Medical attention and
several days off work 2 3 4 5
(iv) Counselling needed
3 4 5 6
Th e numbers indicate how important it is to do something about the problem
1. High risk of serious WHS occurrence = top priority = act immediately
2. Low risk of serious WHS occurrence = low priority = act when feasible
Th ere are many situations in workplaces where the fi rst model would not indicate that
a risk existed, because it focuses on physical harm. However, in the rail, tram and bus
industry there are a range of hazards and risks that can adversely aff ect an employee,
without necessary physical harm or injury.
Examples of some of these hazards or risks are verbal abuse by passengers or members
of the public, threats of violence, exposure to a range of volatile or violent behaviour,
such as fi ghts, or drug abuse. Similarly, abuse by co-workers or management can have
an adverse eff ect on an employee’s psychological and/or physical health and wellbeing.
Th e Regulation specifi cally identifi es workplace violence as a hazard that must be
identifi ed, assessed and the risks associated with those hazards should be eliminated
or controlled.
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Control of Risks Control strategies should be developed and implemented aft er the hazards have
been identifi ed and risk assessment completed. Once implemented, control
strategies should be documented. Th ey also need to be properly used, monitored,
maintained and training should be provided where necessary.
Th e Regulation (Chapter 3) states that an employer must eliminate any reasonably
foreseeable risk and if this is not practical must control the risks. Section 36 of the
Regulation explains the meaning of ‘control of risks’.
If elimination of the hazard is not possible, then the risk still exists and should be
minimised by using the most eff ective method of control as specifi ed below and
as identifi ed by the risk assessment.
Control of Risks
First Substituting the system of work or plant with something safer
Second Isolating the hazard (eg. introduce a strict work area)
Th ird Minimising the risk by introducing engineering controls (eg. guard
rails or scaff olding)
Fourth Minimising the risk by adopting administrative controls (eg. hazard
warning signs, safe work practices, appropriate training)
Fift h Using personal protective equipment (eg. eye and hearing protection)
If no single control is appropriate, a combination of the above controls needs to be
taken to minimise the risk to the lowest level that is reasonably practical. Th e measures
at the fourth and fi ft h level are less eff ective and require more frequent reviews of the
hazards and systems of work.
Th ere are a range of situations in the rail, tram and bus industry where unsafe
practice can be replaced or entirely removed. Unfortunately, there is a culture in many
workplaces that some of these risks are simply ‘part of the job’. Th is assumption should
always be challenged as the starting point of a risk assessment. Th e correct assumption
should be that all work practices can be conducted safely, without harm to employees,
the public or damage to equipment. Th e fi rst question should always be ‘how can we
remove this hazard and risk from the workplace?’
For example, if a train is operating without proper vigilance controls, communication
systems, appropriately trained staff or other suitable safety devices and procedures,
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they simply should not operate until such devices are fi tted and are fully functional.
Close enough is not good enough when it comes to workplace health and safety. It is
precisely this approach to managing WHS and encouraging a poor safety culture that
was at the centre of the fi ndings of the Waterfall Inquiry.
Personal Protective Equipment (PPE) PPE is the least preferred method of controlling hazards however in some circumstances
it is still the only method available to minimise the risk. It should be used in conjuction
with other control measures, when there is no other suitable method of controlling
the hazard, as an interim measure during short term maintenance or whilst other
control measures are being determined and implemented.
Th ere are oft en disputes and arguments in workplaces about the most appropriate
protective equipment, the issue of the equipment, and similar considerations. Th ese
discussions quite oft en take place in the absence of a thorough assessment or review
of the current work practices, and can be a distraction from better solutions to the
WHS issue.
Th e use of protective equipment is an admission that hazards and risks exist in
the workplace and that employees are continually exposed to the risks. Th e use of
protective equipment needs to be regularly re-examined in light of new practices,
new technology, to determine whether measures can be taken to remove the need for
protection from hazards and risks.
Risk Management Plan A risk management plan sets out the methods required for identifying hazards
and assessing and controlling the risk of these hazards in the workplace.
Th e employer is responsible for developing and implementing a risk management
plan and ensuring that employees and their representatives are involved in all stages
of the process. Th e WHS committee and WHS representatives should be involved
with the development of hazard management plans.
Th ese plans should include procedures for:
• hazard identifi cation and reporting
• risk assessment
• risk control
• accident and incident reporting
• purchasing
• emergencies
• information dissemination
• instruction, supervision and training in risk management procedures for all
employees.
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Many organisations have informal procedures in place. A risk management plan,
developed through consultation with everyone in the workplace, will assist in
formalising these procedures and delegating responsibility.
Risk Management Procedures Checklist
Th e following sample checklist is extracted from the WorkCover NSW Workplace
Safety Kit, 2001.,
PROCEDURE:
In developing or reviewing the procedure do the following elements form part of
the process?
1. Risk Management Yes/No How?
Are hazards identifi ed and
assessed?
Are all possible control
strategies considered?
Are control strategies
incorporated into the
procedure?
2. Training Yes/No For Whom? When?
Is training provided for the
procedure?
3. Improving Yes/No By Whom? When?
Is the procedure reviewed
and revised?
4. Consultation Yes/No How? When?
Are those who carry out the procedure involved in its:
• Development
• Review
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Risk Management ChecklistSafety, Health and Environmental Checklist Yes No
Is there a system in place that is routinely used by all employees to report
hazards and incidents in your workplace?
Are hazards reported and dealt with before injury occurs (that is, are there
regular safety audits conducted in your workplace)?
Are dangerous occurrences and near misses, compared to injuries, reported
and acted upon?
Is the employer meeting all of their (under the WHS Act, Regulations)
obligations in relation to risk management?
Is a system in place and routinely used by all employees (eg: regular
workplace inspections) to identify, assess and control hazards?
Are employees in the workplace aware of the risk management mechanisms,
procedures and processes?
Does your workplace regularly assess and analyse risks and trends in relation
to WHS hazards and incidents?
Is there regular communication and consultation, between management
and employees about hazard identifi cation and risk assessment in your
workplace?
Are employee WHS representatives directly involved in risk assessments
conducted in your workplace?
Is there training or skills development to improve risk managemnt processes
in your workplace?
Are detailed records maintained and analysed in relation to injuries, illness
and incidents/accidents?
Does your workplace have clearly defi ned methods and procedures for
conducting risk assessments and allocating priority to WHS issues?
Are the control measures in your workplace (eg: work and job design,
engineering eff orts, protective equipment regularly reviewed?
Is the risk management system in your workplace routinely monitored,
reviewed and evaluated?
What needs to be done?
• To establish eff ective WHS representation?
• To improve WHS representation in your workplace?
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A Guide to
Safe Work Practices
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Safe Work Practices
The WHS Regulation 2011 and a range of Standards and Codes of Practice
provide specifi c advice in meeting the requirements for the identifi cation,
assessment and control of risks arising from a range of activity in workplaces.
Th e following material provides a general summary and trainers should refer to
the National Standards and National Codes of Practice for more detail on specifi c
activities.
Th e National Standard for Manual Handling, for example, (Section 3) provides that an
employer shall take all workable steps to make sure:
(a) that the plant, equipment and containers used in the workplace are designed,
constructed and maintained to be, as far as workable, safe and without risk to
health and safety when manually handled;
(b) that the work practices carried out in the workplace involving manual handling
are designed to be, as far as workable, safe and without risk to health and safety;
and
(c) that the working environment is designed to be, as far as workable, consistent with
safe manual handling activities.
Some general principles for reducing risks associated with manual handling, which
should be incorporated into the design of work spaces, plant and equipment are:
• minimise the lift ing and lowering forces exerted;
• avoid the need for bending, twisting and reaching movements;
• reduce pushing, pulling, carrying and holding.
Risk Identifi cation, Assessment and Control
As a general guide the following three key stages (See Figure 1 for summary of the
three stages) can be used in the process of reducing a range of workplace injuries:
• identifi cation of risk factors in the workplace likely to cause injury;
• detailed assessment of particular risk factors; and
• principles and examples of control measures to eliminate or reduce risk.
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Figure 1: Three Stages to Safe Work Practices
Risk Identifi cation
• Analysis of Workplace Injury Records
• Consultation with Employees
• Direct Observations
Risk Assessment
• Actions and Movements
• Workplace and Workstation layout
• Working Posture and Position
• Duration and Frequency of Activity
• Location of Loads and Equipment
• Work Organisation
• Work Environment
• Skills and Experience
• Age
• Clothing
• Special Needs
Risk Control
• Analysis of Workplace Injury Records
• Job Redesign Modify Object Modify Workplace Layout Diff erent Actions,
Movements, Forces Rearrange Materials Flow Modify Task -Mechanical
Assistance
• Mechanical Handling Equipment Examples of Mechanical Handling
Equipment
• Training Particular training Training in the Principles of Correct
Procedures
• Other Administrative Controls Special Needs Clothing
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Risk AssessmentAn employer is required to ensure that any activity which is likely to be a risk
to health and safety, is examined and assessed.
Actions and movements Actions and movements should not cause undue discomfort or pain. Actions should be
performed smoothly and with control, avoiding sudden or jerky movements. Manual
handling should be performed in a balanced and comfortable posture. Extreme ranges
of joint movement should be avoided, especially when this is prolonged or repetitive.
Repetitive bending, twisting and overreaching movements are among those liable to
increase the risk of manual handling injuries.
Variation from the above and/or answering YES to any of the following questions
indicates an increased risk:
• Is the load shared unevenly between both hands, or lift ed by one hand only?
• Is the material pushed or pulled across the front of the body?
• Is there a need to bend over to one side to lift and object or exert a force?
• Are two actions performed at the same time when one action is holding an
unsupported fi xed position?
• Are several tasks performed in the one position where some are best done in a
seated position and the others are best done in a standing position?
Workplace and Workstation Layout Th e positioning of plant and its controls, equipment, tools and other materials
in relation to each other and the employee aff ects the working posture, working
height, manual handling technique, duration, frequency and other work actions and
movements.
Th e layout should permit the employee to work in:
• an upright and forward facing posture
• to have good visibility of the task
• to perform the majority of tasks at comfortably without unnecessary bending or
stretching and to have controls and tasks within easy reach
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Answering No to any of the following questions indicates an increased risk:
• Is the layout appropriate for the task and the physical dimensions of the employee(s)
performing the task?
• Is there adequate space for all movements involved in the manual task?
• Are appropriate mechanica aids readily available for the task?
• Are the working heights adjustable or matched to the size of the employees and the
tasks?
• Is there adequate clear space for moving legs and feet?
• Are the diff erent tasks performed by one person arranged so that excessive
movement is avoided?
Working Posture and Position Work activities should permit the employee to adopt several diff erent, but equally
healthy and safe, working postures. Any one posture should not be maintained for
long periods without the opportunity to change posture through variation of activity
or rest.
During the performance of tasks, bending and/or twisting of the spine should be
avoided, especially when this is prolonged or repetitive.
Answering YES to any of the following questions indicates an increased risk:
• Is the object presented to the employee in a position which makes it diffi cult to
reach or grasp?
• During manual handling, is there frequent or prolonged:
above shoulder reach?
forward bending of the back?
twisting of the back?
sideways bending of the back?
Weights and ForcesTh e weight of any load which is handled should be considered in relation to other key
risk factors including, in particular:
• frequency and duration
• position of load relative to the body
• distance moved
• characteristics of the load
Answering YES to any of the following questions indicates an increased risk:
• When sliding, pulling or pushing an object, is the object diffi cult to move?
• Is the employee required to exert a large force while seated?
• Is the employee required to push/pull while seated without having good seating
and solid foot support?
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Characteristics of Loads and Equipment
Characteristics of loads and equipment to consider when assessing risk, in addition to
weights and forces, include dimensions, stability, rigidity, predictability, surface texture
and temperature, grips and handles.
Answering YES to any of the following indicates an increased risk:
• Is the object an awkward shape to carry in a balanced posture?
• Is the object diffi cult to grasp or hold?
• Is the object unstable or unbalanced, or does it have contents that may move
suddenly?
• Is the object smooth, slippery, greasy or wet?
• Does the object have sharp edges or protrusions?
• Is the object very hot or cold?
• Does the object block the view of the employee when being handled?
• Is the object more than 30 cm long (measured in direction away from body)?
Work Organisation
Work organisation factors that may infl uence risk by interacting with other risk
factors include staffi ng levels, availability of equipment, work schedules, shift work,
workspace, task variety, rest breaks and recovery time and work procedures.
Answering YES to any of the following questions indicates an increased risk:
• Is the work frequency aff ected by bottlenecks, or sudden changes or delays to the
fl ow of materials?
• Is the work aff ected by the unavailability of people to complete tasks within a
deadline?
• Are there insuffi cient numbers of employees to carry out the work including where
peak workloads occur?
• Is there lack of an eff ective maintenance program for tools, plant and equipment
used for workplace activities?
• Are procedures for reporting and fi xing unsafe equipment or environmental
conditions inadequate?
• Is the workfl ow not smooth and even?
• Is there a lack of eff ective selection/purchasing, instruction and maintenance
program for loads, equipment and mechanical handling devices?
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Work Environment
Factors in the work environment that infl uence risk include climate, lighting, space,
and fl oors and other surfaces underfoot.
Answering YES to any of the following questions indicates an increased risk:
• Are the fl oors and surfaces underfoot uneven or slippery?
• Are there diff erent fl oor levels in the workplace?
• Is the workplace untidy with a lack of attention to housekeeping details?
• Are there extremes of heat, cold, wind or humidity?
• Are there high levels fumes, dusts, gases or vapours?
• Is there excessive vibration?
• Is the task performed in a confi ned space?
Risk Control
Th e NSW Occupational Health & Safety Act, 2000 and Occupational Health and Safety
Regulations, 2001 require that risks associated with work performance are controlled
in consultation with employees required to carry out the tasks.
Safe Work Practices Checklist:General Risk Identifi cation
Please place a in the appropriate box for general practices which occur in your work area.
Movements, Posture and Layout During Work
Yes No
1. Is there frequent or prolonged bending down where the hands pass below mid-
thigh height?
2. Is there frequent or prolonged reaching above the shoulder?
3. Is there frequent or prolonged bending due to extended reach forward?
4. Is there frequent or prolonged twisting of the back?
5. Are awkward postures assumed frequently or over prolonged periods, that is,
postures that are not forward facing and upright?
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Task and Object
Yes No
6. Is manual handling performed frequently or for long periods by the employee(s)?
7. Are there long periods of same posture?
8. Is there repetition of particular tasks?
9. For pushing, pulling, or other application of forces: are large push/pulling forces
involved?
10. Is the task diffi cult or awkward to handle, for example, due to its size, shape,
temperature, instability or unpredictability?
11. Is it diffi cult or unsafe to carry out the task under normal working conditions?
Work Environment
Yes No
12. Is the task performed in a confi ned space?
13. Is the lighting inadequate for performing the task?
14. Is the climate particularly cold or hot?
15. Are the fl oor working surfaces cluttered, uneven, slippery or otherwise unsafe?
Individual Factors
Yes No
16. Is the employee new to the work or returning from an extended period away
from work?
17. Are there age-related factors, disabilities or other special factors that may aff ect
task performance?
18. Does the employee’s clothing or personal protective equipment interfere with
manual handling performance?
If any of the questions in the checklist result in a YES answer, further assessment of
that risk factor is required. Generally the more YES answers that result for a particular
task, then the higher the priority for risk assessment.
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A Guide to
Conducting Workplace Inspections
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This Section of the Guide looks at a number of key areas that union delegates
and WHS representatives will need to monitor as part of their role in ensuring
that WHS is managed systematically and in compliance with legal and other
industry standards. Delegates and WHS representatives will need to gather details
of policies and procedures specifi c to their workplace. Th is Section simply provides
general guidance on some of these key areas.
Workplace Inspections as Part of the Consultative Process Workplace inspections conducted by the WHS committee representative can provide
signifi cant information to assist management in its duty to provide a healthy and safe
workplace.
Under the Work Health and Safety Act 2011 an WHS committee representative
has the following functions:
• to keep under review the measures taken to ensure the health, safety and
welfare of persons at the place of work
• to investigate any matter that may be a risk to health and safety at the place
of work
• to attempt to resolve the matter but, if unable to do so, to request an
investigation by an inspector for that purpose’.
Th e objective of the WHS committee’s representative’s involvement in workplace
inspections is prevention. Regular inspections of the workplace encourage consultation
and provide information about health and safety issues.
Workplace inspections are planned systematic examinations of the workplace
for the purpose of identifying hazards, assessing the risks involved and controlling
those risks in order to comply with the legislation. Th e need for inspections can be
diverse and therefore should be organised according to the reason for the inspection.
Th ese may include:
(a) routine inspection of the workplace to identify hazards
(b) specifi c inspections of particular work areas or procedures
(c) investigations of accidents/incidents
(d) investigation of complaints
(e) follow up inspections aft er changes to plant, work activities and processes.
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Safety issues can oft en be identifi ed and solved during the inspection process and
can prevent an accident or incident occurring. Regular inspections can also assist
in identifying whether the workplace complies with the current legislation. It is
important however, to look beyond the identifi cation of hazards and consider the
cause to establish where the system is failing.
Generally, employees are more familiar with the work environment, equipment
and processes, than anyone else in the workplace. Th eir observations and ideas can
generate very eff ective and effi cient solutions to health and safety issues. Regular
consultation between employees and management will assist in developing
mutual respect and ultimately a productive, solution-orientated relationship that
will improve health and safety performance.
It is important for employees and management to consult when developing a system
for workplace inspection. Th is would include:
(a) the aim and scope of the inspection
(b) how the inspection is to be conducted
(c) the frequency of inspections
(d) people involved in the inspection
(e) roles and responsibilities of those people involved
(f) review of existing programs that require monitoring
(g) measures to ensure that corrective action has been taken
(h) documentation of inspection process
(i) development of relevant checklists or review of existing ones.
Workplace inspections should occur on a regular basis but the frequency will
depend on the nature and culture of the workplace eg inspections may be more
frequent in workplaces that are subject to continual change. Inspections to identify
specifi c problems should take place at a time when the problem is most evident to
ensure that relevant, accurate information is gathered.
When deciding areas of the work environment that need to be inspected
the following should be considered:
• existing and potential hazards
• awareness of the current regulation, standards and codes of practice that
apply to areas to be inspected eg noise, manual handling, fi rst aid, plant, work
environment, hazardous substances etc
• specifi c occupations, processes and procedures in the workplace
• new processes or arrangements
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• history of past injuries or disease
• areas where changes have been implemented
• consultation mechanism to be used
• results of previous inspections and corrective actions.
Once the areas that need to be inspected have been identifi ed, checklists or a series
of questions can be developed and used as an identifi cation tool. Checklists and
questionnaires provide an eff ective method of gathering a diverse range of information
eff ectively and quickly. Th ese checklists can be tailored for use in a specifi c environment
and modifi ed later for use in diff erent circumstances. Th is will ensure that existing and
potential problems are addressed.
Standard checklists have been produced and can be found in various guidance
material, codes of practice, and related resources. A sample inspection checklist has
been included here as a model of the type of information that will be gathered.
Conducting Workplace InspectionAn inspection may involve a walk though the workplace by the entire WHS committee
or the WHS representative(s). Alternatively the workplace can be divided up and
inspected by diff erent members of the committee or diff erent representatives in
consultation with employees who are working with the hazards.
All of the information gathered during the course of the workplace inspection will
be refl ected in the inspection checklist or questionnaire. Careful evaluation of this
information should indicate the areas of concern in the workplace. All information
gathered during the inspection needs to be reviewed by the WHS committee and/or
WHS representative. Th e analysis of this information, in terms of the overall WHS
management system (WHSMS), will assist in determining where the breakdown in
the system has occurred.
Employees, supervisors and WHS representatives should be encouraged to resolve
common WHS issues as part of their day-to-day work activities. When issues are
unable to be resolved at this level, the WHS committee should then become involved.
Th e role of the WHS committee should move beyond only identifying WHS hazards
and suggesting corrective action to include making recommendations about how
systems of work can be put in place or improved to avoid hazards arising in the fi rst
place.
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Preparing and Presenting a Workplace Inspection Report Th e objective of the committee’s and/or WHS representatives’ involvement in
workplace inspections is prevention. Regular systematic inspections of the workplace
encourage consultation about health and safety issues to occur between employees
and management.
Th e workplace inspection process can be divided into three stages:
1 Planning for the inspection
• collecting information
• notifying management.
2 Conducting the inspection
• identifying potential and existing hazards
• consulting with managers and employees.
3 Writing the report
Th e workplace inspection is not complete until the report is written and provided to
the WHS committee. Th is report will provide the committee with valuable information
concerning the eff ectiveness of the WHS systems in the workplace and also specifi c
information on hazards and WHS issues.
Th e Workplace Inspection report should include:
• the reason for the inspection eg, routine or hazard specifi c
• where and when the inspection took place
• who was involved in the inspection
• identifi cation and recording of hazards
• risk assessment results and priority of hazards
• corrective actions recommended
• persons responsible for taking action and timeframe
• follow-up procedures on the eff ectiveness of corrective actions.
A copy of the workplace inspection report (and checklist if used) should be provided
to management. Th e report must clearly identify high priority WHS issues that require
management’s immediate attention.
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It is important to note that the WHS committee is an advisory body only and cannot
make decisions about WHS issues. Th at remains the responsibility of the employer.
An WHS committee assists the employer to make better decisions by providing
recommendations regarding WHS issues.
Employer responses to committee recommendations should be recorded in the
minutes. A reasonable period for responding to recommendations should be
determined in consultation with the committee. Th ere may be diff erent time frames
depending on the signifi cance of the hazard.
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Sample Workplace Inspection ChecklistTh is checklist will need to be adopted to meet the detailed requirements and specifi c
needs of your workplace.
Company Name/ Details:
Work Area
Date of Inspection: Action Required
Time: Good O.K Urgent Schedule
Fire
Extinguishers in place, clearly marked for type of fi re
and recently serviced
Adequate direction notices for fi re exits
Exit doors easily opened from inside
Fire wardens appointed
Exits clear of obstructions
Fire alarm system functioning correctly
Fire instructions available and displayed
Assembly points clearly identifi ed
Regular fi re drills carried out
Training sessions conducted
Electrical
No broken plugs, sockets or switches
No frayed or damaged leads
Portable power tools in good condition
No temporary leads on fl oor
All electrical equipment has been taged
Emergency shut-down procedures in place
No strained leads
General Lighting
Adequate illumination
Good natural lighting
No direct or refl ected glare
Light fi ttings clean and in good condition
Emergency lighting operable
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Date of Inspection: Action Required
Good O.K Urgent Schedule
Chemicals On-Site
MSDS for all chemicals
Containers clearly labelled
Do special storage conditions apply?
First Aid
Cabinets and contents clean and orderly
Easy access to cabinets
Employees aware of location of fi rst aid cabinet
First aid cabinet clearly labelled
Eye wash facilities are provided (were appropriate)
Emergency numbers displayed
Supply of soap and towels
Adequate stocks
Floors
Even surface, no cracks or holes
Loose boards or drainage grills or vents are cleaned
regularly
Oil and grease removed
Entry across walkways kept clear
No electrical leads across walkways
Walkways adequately lit and clearly marked
Unobstructed vision at intersections
Offi ce Hazards
Filing
Chairs
Desks
Glare from windows
Photocopiers – fumes
Air conditioning maintained regularly
Disposal of waste
Machines
Kept clean
Adequately guarded
Starting and stopping devices within easy reach
Waste storage / disposal
Drip pans to prevent spillage
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Action Required
Good O.K Urgent Schedule
Adequate work space around machine
Noise levels controlled
Lighting satisfactory
No bending or stooping required
Rubbish – Waste
Bins located at suitable points in plant
Bins emptied regularly
Oily rags and combustibles in covered container
Work benches
Clear of rubbish
Tools not in use stored correctly
No damaged hand-tools
Work height
No sharp edges
Storage
Materials stored in racks & bins
Storage designed to minimise lift ing
Floors around racking clear of rubbish
General conditions of racks & pallets
Other Items