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SDL Named One of the 100 Companies That Matter in Knowledge
Management
Maidenhead, U.K.
March 5 2013
KMWorld recognizes SDL Content Management Technologies for
innovation in customer experience
management
SDL (LSE: SDL) has been recognized in KMWorlds annual 100
Companies that Matter in Knowledge Management
for the eighth consecutive year. This recognition acknowledges
SDLs commitment to helping global businesses
deliver compelling customer experiences through innovative
content management and structured content
technologies. Companies on the list were selected based on the
breadth and impact of their innovations and their
customer focus.
A leader in customer experience management, SDL enables global
businesses to meaningfully engage with their
prospects throughout the entire customer lifecycle, from brand
awareness to purchase all the way through to
post-sales support. With the rise of the omni-channel
environment, the customer lifecycle has become increasingly
complex. Customers are now interacting with companies in more
ways than ever before - social, digital, direct, in-
store, mobile and the call center. By enabling control of the
entire digital ecosystem, SDL helps global businesses
drive loyalty and increase sales.
SDL is a true customer experience market leader and a company we
have long recognized for their velocity of
innovation and the agility to serve their customers, said Hugh
McKellar, KMWorld editor -in-chief. We are pleased
to include them on our list again this year.
The proliferation of new content channels is forcing many
businesses to reconsider how they engage with
customers and deliver consistent brand experiences, said Jan
Jaap Kolleman, CEO of SDL Content Management
Technologies. Our solutions enable the modern enterprise to
provide superior, locally relevant experiences that
help build loyalty and create brand advocates.
In addition to its eighth consecutive mention on the 100
Companies that Matter in Knowledge Management list,
SDL has been recognized four times on KMWorlds Trendsetting
Products award list. SDL LiveContent, SDL Trisoft
and SDL Tridion were selected from more than 800 products for
their innovation and execution of serving the most
important constituency of them all: the customer. In 2011, SDL
was also inducted into KMWorlds Hall of Fame,
which honors companies that are developing new and game-changing
solutions.
http://www.sdl.com/http://www.sdl.com/products/tridion/http://www.sdl.com/products/livecontent/http://www.sdl.com/products/livecontent/http://www.sdl.com/solutions/business-need/global-customer-experience-management/http://www.sdl.com/solutions/business-need/global-customer-experience-management/http://www.sdl.com/products/livecontent/http://www.sdl.com/products/livecontent/http://www.sdl.com/products/livecontent/http://www.sdl.com/products/tridion/http://www.sdl.com/
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Knowledge Management
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The list of companies receiving this distinction is available
online at http://www.kmworld.com and published in the
March 2013 issue of KMWorld magazine.
About SDL
SDL enables global businesses to enrich their customers
experience through the entire customer journey. SDLs
technology and services help brands to predict what their
customers want and engage with them across multiple
languages, cultures, channels and devices.
SDL has over 1,500 enterprise customers, 400 partners and a
global infrastructure of 70 offices in 38 countries. 42
out of the top 50 brands work with SDL. For more information,
visit www.sdl.com.
About KMWorld
KMWorld (www.kmworld.com) is the leading information provider
serving the Knowledge Management systems
market and covers the latest in Content, Document and Knowledge
Management, informing more than 45,000
subscribers about the components and processes - and subsequent
success stories - that together offer solutions
for improving business performance. KMWorld is a publishing unit
of Information Today, Inc. (www.infotoday.com)
Contact
GolinHarris for SDL (Americas) Ivana Gaspic
+1 415 318 4367
[email protected]
SDL Mary Galoski Parsons+1 781 756 5454
[email protected]
SDL Corporate Headquarters - Vicky Ryce
+44 (0)7792 662213
[email protected]
Know more on:
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Translation Management SystemGlobal Information Management
Translation process management
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