Scottish Water Delivering for a Hydro Nation

Elise CartmellChief Scientist

1.38 billionlitres of drinking water every day

929 millionlitres of wastewater every day

2.52 millionhouseholds served

153,000business premises served

30,246miles of water pipes

32,940miles of sewer pipes

242water treatment works

1,826wastewater treatment works

UN Sustainable Development Goals - supported by Scottish Water

Strategic R&I focus SR15

• Sustainable rural communities• Value recovery from waste• Reducing leakage economically• Exemplary compliance

Sustainable rural communities

Key focus area for Scotland

• 3% of population on private water supplies• 18% of properties on private waste systems• 90% of our assets serve 10% of the population• Affordability and sustainability challenges

Innovation Challenge

Effective and reliable point-of-use water treatment for organic rich surface waters

What’s next?

Innovative designs

Co-creation to develop innovative designs delivering Natural and Social Capital benefits to support a flourishing Scotland

Striving for low carbon water services

Heat from sewers Energy from food waste

Hosted wind and solar energy

Proposed approach to enhancementSustainable Growth Agreement 2018

Sustainable Catchment Decisions

Blue-GreenCities

Value fromWaste water

IMAP• Research or innovation journey, from

discovery to deployment

• Making the process systematic, reproducible, scalable, manageable

• Enables decisions to be made about particular projects in equitable way

• Allows priorities to be set and projects compared

Systemising innovation capability

Increased service

availability and resilience

Increased customer

satisfaction and service

Reduced environmental

impact

Increased Compliance

Reduced CostsIncreased water quality

The Benefits new technologies must realise

Needs and benefits are key

Business unit level evaluation

Strategic Research and Innovation Focus

Strategic Research and Innovation Support

Where’s our focus?

Our vision is to be trusted to care for the water on which Scotland depends

Our ambitions:Delivering a consistently leading customer experience

Keeping customer prices low Increasing the reliability, resilience and sustainability of our services

Supporting a flourishing Scotland

Strategic Research and Innovation Themes – SR21

Safe affordable treatment

Localised bioresource recovery

Energy self-sufficient

Anaerobic systems

Protecting the environment

Treatment process intensification

Intelligent network management Reduced risk of service failure

Proactive asset maintenance High quality drinking water

Sustainable Rural Communities

Wastewater treatment works of

the future

Wastewater service

Asset management Water service

Going forward – for 2040? • How might we achieve no unwanted

discharges from our sewer networks?Delivering a consistently

leading customer experience

• How might we turn our waste water treatment works into profit centres? Keeping customer prices

low

• How might we achieve zero disruptions to customers?

Increasing the reliability, resilience and

sustainability of our services

• How might we ensure that the total population of Scotland has access to safe and affordable drinking water and sustainable sanitation?

Supporting a flourishing Scotland

Trusted

Scotlanddepends

tocarefor thewater

on which