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SCOTTISH SUPPLIER PROFILES VisitScotland Workshop CTA BBQ - Birmingham 30 th July 2018

SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

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Page 1: SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

SCOTTISH SUPPLIER PROFILES VisitScotland Workshop

CTA BBQ - Birmingham

30th July 2018

Page 2: SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

VisitScotland UK

Travel Trade Team

Stunning landscapes, unique culture and a living heritage - but it's Scotland's people that ensure visitors come back again and again. We would love to welcome your clients to Scotland! VisitScotland offers product development, partnership marketing, planning support, and imagery to help you sell Scotland more effectively.

We are delighted that you are taking part in our VisitScotland Workshop. You will meet face-to-face with a wide variety of Scottish companies from ground-handlers, world-class attractions and accommodation providers.

As our valued travel trade partners, the VisitScotland team is here to help you and we hope that you find our visit helpful in establishing and enhancing key relationships in Scotland.

VisitScotland contacts attending workshop: Fiona Holmes Title: Brand Manager UK & Ireland Tel: 01314722173 Email: [email protected] Amy Sutherland Title: Assistant Trade Marketing Manager Tel: +44 (0)131 472 2062 Email: [email protected]

Page 3: SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

Company index

The Royal Botanic Gardens of Edinburgh and Regional Gardens

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New Lanark World Heritage Site 2 Devil’s Porridge Museum 3 ScotRail 4 Caledonian MacBrayne 5 Freedom Hotels 6 Dunkeld House Hotel 7 National Wallace Monument Traquair House VisitAberdeenshire Mercure Ardoe House Hotel Midlothian & Borders Tourism Action Group Highland Safaris RBH Hospitality Management Natural Retreats CairnGorm Mountain Jury’s Inn Group The Cairn Group SGE Hotel Group

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Page 4: SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

The Royal Botanic Gardens of Edinburgh and Regional Gardens Contact: Neen Kelly Title: Travel Trade Consultant Address: 20A Inverleith Row, Edinburgh, EH3 5LR Tel: 07776 164 107 Email: [email protected] Website: http://www.rbge.org.uk/

The ‘Botanics’ in Edinburgh is world renowned for its horticultural excellence. Over 70 acres of beautifully landscaped grounds provide a tranquil haven just one mile from the city centre. In a magnificent mountainside setting on the Cowal Peninsula in Argyll lies Benmore, an enchanting Garden steeped in history and surrounded by dramatic scenery. Dawyck is truly one of the world’s finest arboreta. Seasonal displays of abundant exotic and native plants provide a breath-taking backdrop of colour throughout the year. The Garden also offers an award-winning visitor centre. At the south-western tip of Scotland lies Logan, the country’s most exotic garden. Warmed by the Gulf Stream, southern hemisphere plants flourish in this plantsman’s paradise.

All four Gardens welcome groups and a range of tours and refreshment opportunities are on offer at reduced rates.

NEW – Christmas at the Botanics. From the end of November onwards after-dark festive fun for all the family will be on offer at our Edinburgh Garden. A one mile illuminated trail that winds its way through the world-famous Garden providing a magical experience, and visitors can enjoy the likes of a Cathedral of Light festooned by over 100,000 pea-lights.

Surround yourself with playful ribbons of colour-changing globes and stop at the Scented Fire Garden for a moment of tranquil reflection.

This year’s Botanics trail culminates in a spectacular Festive Finale on Inverleith House Lawn where brightly coloured projections dance in time to much-loved Christmas classics... (Dates for 2019 have not yet been set but for your information the event will run will run for 30 nights, between 23 November and 29 December.)

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Page 5: SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

New Lanark Mills - World Heritage Site

Contact: Lynne Cooper Title: Group Travel Trade Manager

Address: New Lanark Mills World Heritage Village

Mill One, New Lanark Mills, Lanark ML11 9DB

Tel: 01555 667 220 Email: [email protected]

Website: http://www.newlanark.org/

Discover Scotland’s Hidden Past

The award-winning New Lanark Visitor Centre tells the fascinating story of the cotton mill village of New Lanark which was founded in the 18th century. New Lanark Mills World Heritage Site, one of Scotland’s six UNESCO World Heritage Sites, is an 18th century cotton mill village set in a beautiful location alongside the picturesque River Clyde, less than one hour south from Glasgow and south west from Edinburgh. Groups can see how villagers lived, learned and worked with a visit to Robert Owen’s School for Children, Millworkers’ housing and Robert Owen’s House. There’s an opportunity to see Historic working textile machinery and enjoy the ‘Annie McLeod Experience’, a fascinating ‘dark ride’ that tells the eye-opening story of a child millworker, and reveals the amazing story of her life and times in New Lanark in 1820. Enjoy spectacular views of the village, river and surrounding forests from our Roof Garden, then take a woodland walk to see the famous ‘Falls of Clyde’ waterfalls. New Lanark quickly became known under the enlightened management of social pioneer, Robert Owen. He provided decent homes, fair wages, free health care, and a new education system for villagers and the first workplace nursery school in the world! Now a UNESCO World Heritage Site, New Lanark has been beautifully restored as a living community, which welcomes visitors from all over the world. Explore the many attractions and exhibition areas of New Lanark Visitor Centre with a passport ticket. Highlights include: Annie McLeod Experience' ride which takes you back in time - Roof Garden - Millworkers' House in 1820s and 1930s - Robert Owen's House - Robert Owen's School for Children - Village Store - Working Textile Machinery / People & Cotton. New Lanark World Heritage Site is surrounded by native woodlands and is the gateway to the famous Falls of Clyde: ideal for woodland walks and wildlife spotting at the Falls of Clyde Wildlife Reserve. Look out for wildlife and you may catch a glimpse of kingfishers, otters, deer and badgers or even see the rare peregrine falcons. You can also enjoy the outdoors at New Lanark in our new Clearburn Play and Picnic Area. Eating... Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking and Fair Trade tea and coffee. Shopping...The New Lanark Mill Shop offers a superb range of contemporary gifts, books & Scottish produce. Taking centre stage is New Lanark Wool & Textiles which includes yarn produced on site, knitting kits and a selection of textiles. Open daily 9am-5.00pm*. (Sundays 10am - 5pm) *Seasonal variations may apply. Staying...Stay overnight in the 4 star New Lanark Mill Hotel and enjoy the peaceful riverside setting of this beautifully restored 18 century cotton mill. Guests can also make use of the excellent leisure facilities. Open to non-residents for a delicious lunch, early supper or dinner prepared using the finest local produce. Further accommodation options available include the comfortable and spacious 4-star self-catering Waterhouses, and the 3 star New Lanark Wee Row Hostel.

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Devils Porridge Museum

Contact: Richard Brodie Address: The Devil's Porridge Museum, Eastriggs DG12 6TF Tel: 01461 700021 Email: [email protected] Website: www.devilsporridge.org.uk

The Devil's Porrudge Museum is an amazing 5-star Museum which tells the story of the 30,000 women and men who worked in the greatest factory on earth here at Gretna. The Devil’s Porridge Museum spans a crucial time in world history…and set the scene for the world we live in today. Sir Arthur Conan Doyle, visited 1916: “Perhaps the most remarkable place in the world.” Tony Goode, visited 2017: “Amazing Stories to Tell.” The museum reveals the behind-the-scenes activities of the female munitions factory workers, crucial to the winning of World War One. The site also played a major part in World War II, up to the Cold War and the development of the atomic bomb. Over 320sq meters on two floors reveals the whole story. Admission for groups from £4 pp. Free guided presentation offered. Café and free coach parking. This 5-star Visit Scotland Quality assured museum, is a charitable trust and mostly run by a dedicated team of volunteers who offer an engaging insight into the story of the people and major world events.

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Scotrail

Contact: Jill Hampton Title: Account Manager Address: Atrium Court, 50 Waterloo Street, Glasgow G2 6HQ

Tel: 07725938952 Email: [email protected] Website: www.scotrail.co.uk

ScotRail is the national rail operator for Scotland. We deliver over 90 million passenger journeys’ each year, run over 2000 train services daily and most importantly, connect our passengers with great experiences, unforgettable journeys and new adventures.

Discover Scotland with our unrivalled range of travel options to suit all customer needs and group sizes.

There are many ways we can collaborate, whether its agreeing discounts for group travel, itinerary development or travel planning we are always open to new ideas.

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Caledonian MacBrayne Contact: Ian Fox Title: Commercial Customer Sales Manager Address: Caledonian MacBrayne

Ferry Terminal Gourock PA19 1QP

Tel: 07867 527690 Email: [email protected] Website: https://www.calmac.co.uk/

Caledonian MacBrayne is the trading name of CalMac Ferries Ltd.

We operate 32 vessels across 27 routes to some of the most remote

and the most scenic parts of the West Coast of Scotland.

Vessels range from our smallest - which can take 1 car up to our largest

that can accommodate 130 cars.

14 of our vessels have catering facilities which can provide anything

from a drink/light snack to a three-course meal - subject to the vessel

and the route

In the year 2017/18 we carried over 5.0M passengers, 1.3M cars, 10800

coaches and 87500 commercial vehicles.

We have created several tour itineraries using our Network of routes for

coach and tour operators as well as FIT customers. See our 2019 Travel

Trade Product Planner for ideas, itineraries and incentives!

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Page 9: SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

Freedom Hotels

Contact: Terri McAllister | Caroline Harries Title: Groups Sales Manager | Head of Sales Address: Crieff Hydro

Strathearn House Ferntower Rd Crieff PH7 3LQ

Tel: 01764 651837 Email: [email protected] | [email protected] Website: https://www.freedomhotels.co.uk/

Our hotels make it easy to organise inspiring group tours of Scotland. Your guests enjoy the individuality of a local hotel, with the high standards of a national group. And you get expert support and seamless booking.

Each hotel is part of the Crieff Hydro family – offering the level of service to the trade that comes with many years of experience. All your clients have to do is sit back and enjoy our hospitality and fantastic views.

What makes each hotel special? The people who make it work: bringing to each one a sense of individuality, local knowledge and a real passion for what we do. Each hotel offers a warm welcome, a tailored experience, and all the ideas you need to create inspired itineraries.

And because all our hotels are in such great locations, they give you the

freedom to explore the best of west, east and central Scotland. We’re

here to make your booking as easy as it can be, whether you’re booking

a single hotel or a longer tour.

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Dunkeld House Hotel Contact: Lottie Cameron Address: Dunkeld House Hotel Blairgowrie Road Dunkeld PH8 0HX

Tel: 01350 727771 Email: [email protected] Website: www.dunkeldhousehotel.co.uk

Dunkeld House Hotel has gone through some exciting developments over the past few years. Formerly under the Hilton brand, Dunkeld House Hotel is now independently owned and has recently completed a £3 million refurbishment.

The significant investment has seen the tasteful modernisation of the hotel while being mindful of the building’s history and traditional iconic features.

Despite being located on a 280-acre estate, Dunkeld House Hotel is incredibly central being about an hour from two of Scotland’s major cities, Glasgow and Edinburgh but still have fantastic access to the great outdoors.

With 98 fantastic guest rooms and seven individually designed function rooms, Dunkeld House Hotel has the capacity to cater for both small and large meetings and events of up to 140.

Although providing offerings for both the leisure and MICE markets, Dunkeld House Hotel has found the perfect balance so that everyone can enjoy what they have to offer whether it be the activities on the grounds such as clay pigeon shooting (County Clays on the estate is the biggest sporting clay pigeon range in Scotland), getting an adrenaline rush with Land Rover Off Road or enjoying some ‘me’ time in their health club and spa.

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Page 11: SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

The National Wallace Monument Contact: Abby Richards Title: Marketing Co-ordinator Address: Stirling District Tourism, Room 38 Enterprise House, Springkerse Business Park, Stirling, FK7 7UF

Tel: 01786 478052 Email: [email protected] Website: www.nationalwallacemonument.com

This famous Scottish landmark is conveniently located in Stirling, at the heart of Scotland, and is easy to reach from Edinburgh, Glasgow and Perth. Stirling is the historic capital of Scotland and as one of the city’s top attractions The National Wallace Monument has been sharing the life and legacy of Sir William Wallace with millions of visitors from around the world, since opening in 1869.

Situated at the top of the Abbey Craig, the 220-ft. tall Monument overlooks the scene of Wallace’s greatest victory – at the Battle of Stirling Bridge, in 1297. Once inside – visitors can explore three exhibition galleries which tell how the battle was fought and won, and how Wallace came to be recognised through the generations. Highlights include Wallace’s legendary battle-sword, eleven stunning stained-glass windows, and the busts of famous Scots in the Hall of Heroes. At the top is The Crown, with its outstanding panoramic views across Stirling, The Trossachs, Forth Valley and beyond.

The National Wallace Monument is looking ahead to celebrating its 150th Anniversary in 2019 – a year which will be marked with a programme of special events, and when the story of Wallace will be told through captivating new displays and exhibitions.

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Page 12: SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

Traquair House Contact: Catherine Maxwell Stuart Address: Traquair House, Innerleithen, Scottish Borders, EH44 6PW

Tel: +44 1896 830323 Email: [email protected] Website: www.traquair.co.uk

Traquair is Scotland’s Oldest Inhabited House, dating back over 900 years and still a family home today. A unique piece of living of living history it is situated in the heart of the Scottish Borders, only 1 hour (30 miles) from Edinburgh and 1.5 hours (60miles) from Newcastle, Carlisle, or Glasgow. Originally a hunting lodge for Scottish royalty, Traquair played host to 27 Scottish Kings and Queens and had strong associations with Mary Queen of Scots and the Jacobite Uprisings and at the top of the grassed avenue are the famous Bear Gates closed since 1745 when Bonnie Prince Charlie was the last person to pass through them and the house still awaits the return of a Stuart king. There are 17 rooms open to the public with a remarkable collection of treasures including the bed where Mary Queen of Scots slept and her rosary and crucifix. Upstairs in the Priests’ Room there is a secret escape route used by the family priest during times when Catholics were persecuted. In one of the wings of the house lies an 18th century brewery brought back into production by the 20th Laird of Traquair and still producing the world famous Traquair House Ales which can be sampled and purchased in the Brewery Shop and Museum. The grounds are extensive and include Scotland’s largest hedged maze, four craft workshops, a childrens play area, woodland walks and the Garden Café situated in the Old Walled Garden which cat cater for up to 50 people.

Traquair is open daily from 11am – 5pm from 1st April – 31st October. Groups are welcome during these times for free roaming tours or guided tours if booked in advance. Outside normal opening hours guided tours and catering can be arranged.

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Page 13: SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

VisitAberdeenshire Contact: Raeanne Verlegh Title: Travel Trade Development Executive Address: Amicable House, 252 Union St, Aberdeen, AB10 1TN

Tel: +44 (0)1224 900506 Email: [email protected] Website: https://www.visitabdn.com/

Situated in the north east of Scotland, Aberdeen and the surrounding area of Aberdeenshire provide visitors with a truly authentic Scottish experience. Whether they are visiting one of our 263 castles, touring the late-medieval cobbled streets of Old Aberdeen, visiting a working Highland cattle farm, or zipping about one of our beautiful gardens on a Segway, they can mix and match the quirky with the traditional to make for an unforgettable trip. The 165-mile coastline is home to golden sandy beaches, stunning wildlife and rugged caves. Your clients can see dolphins, seals, puffins and other sea birds in their natural habitat. Traditional fishing villages, where they can learn the art of boat building, perched on clifftops and centuries old harbours have all been beautifully preserved; it’s no surprise National Geographic called it ‘one of the world’s outstanding coastlines’.

It’s in Royal Deeside where Aberdeenshire meets the Cairngorms National Park. Along the River Dee valley, take in the local traditions by stopping at picturesque villages, where throughout the summer months they host traditional Highland games. The Balmoral Estate, owned by the British Royal Family, offers visitors the chance to wander around lochs, climb Munros (mountains over 3,000 ft) and explore beautiful gardens.

Named ‘one of the most architecturally distinctive cities in Europe’ by The Scotsman, Aberdeen is known as the Granite or the Silver city. Easy to navigate on foot and boasting an eclectic mix of museums and galleries, Aberdeen is a city of the sea with a mile-long beach and impressive harbour, where it’s possible to see dolphins play in the wake of passing ships. With a range of independent eateries, visitors can sample some of our world-class favourites, including Aberdeen Angus beef, the freshest seafood or our revolutionary craft beer from BrewDog.

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Mercure Aberdeen Ardoe House Hotel & Spa

Contact: Melanie Kerkeni Address: Ardoe House Hotel & Spa, South Deeside Road, Aberdeen, AB125YP

Tel: +44 (0) 1224 860 664 Email: [email protected] Website: www.ardoehouseblairs.co.uk

Set in 30 acres of stunning countryside Ardoe House Hotel & Spa is a beautiful 19th century mansion house set just 3 miles from Aberdeen City Centre making it the perfect destination for business or leisure, large or small groups, offering an excellent base to explore both the City and Shire. Our 120 stunning bedrooms offer your guests 4-star luxury with modern comfort, choose from our newly refurbished classic or privilege bedrooms or indulge with a stay in the original house where our individually decorated feature rooms and Suites offer additional comfort and amenities. Enjoy the great leisure facilities and onsite Spa including 18m pool, sauna, Jacuzzi and tennis courts or stroll through the wonderful hotel grounds. Then why not treat yourself to a pre-dinner drink from the selection of whiskies in Soapies Bar before indulging with some amazing locally inspired dining in the award winning Blairs Restaurant. If your group would like to dine privately we have the function space and menus to suit, allow our team to create a bespoke offering be it fine dining, themed evenings, BBQ or buffet. Ardoe House Hotel & Spa, the perfect venue for your leisure guests.

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Midlothian & Borders Tourism Action Group Contact: Jemma Reid Title: Project Manager Tel: 07980 283407 Email: [email protected] Website: https://www.mbtag.uk/

Within an hour to the South and South East of Edinburgh lies a part of Scotland that is steeped in history, adventure and an ever-increasing excellent food and drink offering, championing the “source local produce” ethos. An exciting and genuinely authentic experience awaits the visitor whether from foreign lands or closer to home.

Visitor excitement and adventure are a stone throw from Scotland’s capital Edinburgh city. The Pentland Hills are the backdrop to leisure and adventure with the classic landscapes of Midlothian and the Scottish Borders. Hill-slopes mean mountain biking, woodlands are for laser combat, the lovely river valleys of the Scottish Borders are for angling, while the quiet roads and hill-tracks attract cyclists - in short there’s plenty of choice within easy reach of the key transport links. Within easy reach of transport links are some ‘hidden gems’ - cafes and restaurants where the emphasis is on good Scottish local produce. This theme

continues the length of the new Borders railway line, which was opened by HRH Queen Elizabeth 2 in September 2015. Scottish Borders folk are certainly good food enthusiasts, supporting a wide range of quality delis and all kinds of local and artisan food businesses.

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Page 16: SCOTTISH SUPPLIER PROFILES - Coach Tourism Association...Sample the delicious fare in our family friendly Mill Café, which serves a range of lunches, light refreshments, home-baking

Highland Safaris Contact: Yvonne Wagoun Title: Travel Trade Specialist Address: Aberfeldy, Perthshire, PH15 2JQ Tel: +447833518819 Email: [email protected] Website: www.highlandsafaris.net

Highland Safaris takes your guests into the Perthshire Hills and lets them experience the scenery, wilderness and wildlife within touching distance. With our kilted Safari Ranger share the passion for nature, culture, history and stunning scenery between 2000 and 3000 feet.

Loch Tay Safaris takes visitors on an inspirational boat journey bringing the heritage and history of Loch Tay to life. Our modern custom-built boat is comfortable, fast, dry and gets in close to the inaccessible parts of the loch to explore the wildlife and nature with live commentary from our passionate and knowledgeable crew.

We are delighted to work with tour operators, travel agents and local tourism partners. We offer trade rates on all our scheduled departures and our Safari Pass offers an added value benefit with discounts vouchers and savings in local cafés, restaurants, shops and attractions.

Our unique, experiential experiences are suitable for individual travellers as well as groups of any size and our team will work with you to create and plan the best options to meet your client’s needs.

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RBH Hospitality Management

Contact: Hayley Brigham

Title: Group Travel Trade Sales Manager

Address: The Mille 1000 Great West Road Brentford TW8 9DW

Tel: 0845 834 1126

Email: [email protected]

Website: http://www.rbhmanagement.com/portfolio

RBH Management, the UK’s leading hotel management company, manages a diverse collection of over 70 branded and private label hotel properties across the UK.

Working in partnership with six of the most prestigious international hotel brands, including IHG, Hilton, Starwood, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. RBH was also awarded the contract to manage the prestigious QHotel portfolio last year adding another 26 4 star hotels to its growing number.

RBH are fortunate to be able to offer something to suit all your needs with hotels ranging from limited service though to 4 star hotels and destinations including city centre and many popular leisure locations. Please contact us to discuss your requirements and get the latest updates.

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Natural Retreats CairnGorm Mountain Contact: Lorna Adam Title: Booking Administrator Address: CairnGorm Ski Area,

Aviemore, PH22 1RB

Tel: +44(0)1479 861338 Email: [email protected] Website: www.naturalretreats.com Cairn Gorm Mountain is Britain’s 6th highest mountain and the views from near its summit are now accessible to visitors of all ages and abilities thanks to the funicular railway (the UK’s longest and highest) which takes visitors on a 2km journey up the mountain from the car park at the Base Station at 635m to the Ptarmigan Top Station at 1097m above sea level. There you will find a viewing terrace, mountain exhibition, shop and restaurant and you can even mail a postcard from the highest post box in the British Isles. In order to protect the plateau out with our snowsports operation, funicular passengers are not permitted to exit the top station to go onto the mountain unless they are booked on a guided walk.

The Day Lodge based at car park level is now a contemporary and stylish venue offering a superb retail space on the ground floor known as Natural Retreats Outfitters and we have the Storehouse Restaurant being our new fantastic eatery. Beyond the car park we have a mountain garden, camera obscura and various short walks taking in the fantastic views.

Coach parking is available and passengers may be dropped off at the entrance to the Base Station where toilets are available.

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Jury’s Inn

Contact: Louisa Fortune Title: Leisure Sales Manager Address: 31-35 Clarendon Road

Watford Hertfordshire WD17 1JA

Tel: +44 (0)7940 475482 Email: [email protected] & [email protected] Website: https://www.jurysinns.com/ Within Scotland we have 11 properties under the Jurys Inn portfolio located in Edinburgh, Glasgow, Aberdeen, Inverness and Perth. Since December 2017, Jurys Inn became a part of the Fattal Hotel Group and because of the appreciation and trust towards us and our knowledge of the UK markets, our managed portfolio now includes seven Leonardo branded properties within the UK, one in London and six in Scotland. We work with leisure clients from all markets including stag and hen, student groups, short and long haul inbound clients and many domestic agents. The focus for us in 2017 was about improving and increasing our standards with many of the properties receiving recent refurbishments and extensions. Moving into 2018 our standards have been noted by Booking.com and Google, who now have all Jurys Inn properties rated as 4 * rated on their sites (excluding Jurys Inn Edinburgh until its own refurbishment) so we may better promote ourselves. Our expenditures, improvements and dedication to the travel trade industry were recognised when we were awarded the UKinbound Best Accommodation Provider 2016 at their annual awards in February 2017 and re-nominated for the same award for 2017, something we are very proud of. We continually seek feedback to ensure we are delivering the service our customers and guests expect and are proud to be a leading brand in the UK and Irish markets.

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The Cairn Group

Contact: Annette Gallagher Title: National Leisure Sales Manager Address: 31 – 40 West Parade, Newcastle Upon Tyne, Tyne & Wear, NE4 7LB

Tel: 07918 151 256 Email: [email protected] Website: www.cairnhotelgroup.com

At the Cairn Group, we believe our team are the best in the business and their passion shines through in everything they do, which in turn makes us feel confident that our guests will receive first class service – always. We pride ourselves on offering tailor-made, bespoke solutions for our guests. At Cairn Group, we feel we have accomplished something truly unique in such a fast-moving industry; the balance of the very best family traditions and personal approach to customer care, combined with a diverse hotel, bar and restaurant portfolio – all offering excellent value for our guests.

We have a diverse portfolio including 8 hotels throughout Scotland in stunning locations.

With 33 hotels stretching from Aberdeen's far north to Brighton on the South Coast we have a hotel to suit your needs perfectly.

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SGE Hotel Group Contact: Sandie Shahi & Gillian Strain Address: Argyll Hotel, 54-58 Argyll Street, Dunoon, PA23 7NE Tel: +44 1369702059 Email: [email protected]/ [email protected] Website: www.sgehotelgroup.com

The SGE Hotel group will be there along with you on your adventures in touring Scotland, whether it is discovering the Argyll’s Cowal peninsula or tasting Oban’s finest seafood delights to breathing the in highlands in Fort William or breaking city traditions and nestling with the Kelpies in Grangemouth.

The family-owned SGE Hotel Group was formed in 2004 and today operates five successful 3- star Scottish hotels: The Esplanade Hotel in Dunoon (59 bedrooms); the Argyll Hotel in Dunoon (33 bedrooms); the Imperial Hotel in Fort William (35 bedrooms); the Columba Hotel in Oban (49 bedrooms) and the Leapark Hotel in Grangemouth (49 bedrooms). Providing tea/coffee facilities in all rooms, free Wi-Fi throughout and multiple properties containing both lift and car parking facilities.

We ensure to provide superb customer service, comfortable accommodation, excellent food & the warmest of Scottish welcomes. We have been successfully catering for coach operators both nationally and internationally over the past 15 years and going strength to strength.

Our experienced friendly sales team offer bespoke packages with attractive rates for all budgets whilst ensuring our customer’s experience the best of Scottish hospitality.

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