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Computer Programmer, Computer Programmer Analyst, Computer Systems Technician, Computer Systems Technology School of Business, IT & Management (BITM) 2012-2013

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Page 1: School of Business, IT & Management (BITM) · i important dates to remember Please note the dates of your semester examinations. Please ensure that you do not schedule vacation or

Computer Programmer, Computer Programmer Analyst, Computer Systems Technician, Computer Systems Technology

School of Business, IT & Management (BITM) 2012-2013

Page 2: School of Business, IT & Management (BITM) · i important dates to remember Please note the dates of your semester examinations. Please ensure that you do not schedule vacation or

Business, IT & Management Office, C223 Monday – Friday 8:00 a.m. – 4:30 p.m. TEL: (905) 721-3064

table of contents table of contents ............................................................................................................ i important dates to remember ........................................................................................ i welcome students.......................................................................................................... vii

a message from the dean .......................................................................................... vii a message from the vice-president academic excellence & innovation ..................... vii the student experience comes first at durham college ............................................... ix

vision ............................................................................................................................. ix values ............................................................................................................................ ix goals .............................................................................................................................. x i.t. policies ..................................................................................................................... 1

school administrative policies .................................................................................... 1 i.t. policies ..................................................................................................................... 2

academic policies ...................................................................................................... 3 academic integrity ...................................................................................................... 3 requirements for promotion ........................................................................................ 3 policies & expectations for the learning environment ................................................. 3

registration & credit related issues ................................................................................ 9 prior learning assessment & recognition .................................................................... 9

office & administrative staff ........................................................................................... 11 essential employability skill ........................................................................................... 12 course outlines .............................................................................................................. 13 what are program learning outcomes? .......................................................................... 14 academic advising - student advisor ............................................................................. 15 graduation audit / degree evaluation ............................................................................. 16 graduation audit / degree evaluation ............................................................................. 16 top 5 frequently asked questions ................................................................................... 17 the library ...................................................................................................................... 20 college publications ....................................................................................................... 21 scholarships and bursaries ............................................................................................ 22 diploma to degree options ............................................................................................. 26 bridging program at uoit ................................................................................................ 27 advanced standing agreement at trent university .......................................................... 28 program of studies......................................................................................................... 29 computer programmer /computer programmer analyst ................................................. 29

computer programmer ............................................................................................... 31 computer programmer ............................................................................................... 32

program of studies......................................................................................................... 39 computer systems technician ........................................................................................ 39

computer systems technician .................................................................................... 40 computer systems technician learning outcomes .......................................................... 42 program of studies......................................................................................................... 43 computer systems technology ....................................................................................... 43

computer systems technology ................................................................................... 44 subject descriptions ....................................................................................................... 48 Please note the following important information:

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Durham College strives to ensure the accuracy of the information in this publication. Please note that the academic curriculum is continually reviewed and revised to ensure program quality and relevancy. As such, the college reserves the right to modify or cancel any course, program, fee, procedure, timetable or campus location at any time. Please consult our website at www.durhamcollege.ca for the most current information. Printed: August 2012

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important dates to remember Please note the dates of your semester examinations. Please ensure that you do not schedule vacation or employment during these times.

fall 2012 semester July 3, 2012 � Fees due date for first year students

July 10, 2012 � Web registration – for 2nd year students who have paid for fall semester – begins.

July 11, 2012 � Web registration – for 3rd year students who have paid for fall semester – begins.

July 17, 2012 � Web registration – for 1st year students who have paid for fall semester – begins.

July 20, 2012 � Fees due date for returning students. August 6, 2012 � Civic holiday (no classes) August 27, 2012 � Registration for part-time Oshawa campus students begins

and window opens for timetable changes. � Apprenticeship Classes begin. September 3, 2012 � Labour Day (no classes) September 4, 2012 � Orientation for first-year students.

September 5, 2012 � Classes begin for most programs. September 11, 2012

� Last day for late program registration.

� Last day for fall-semester course or program changes. September 18, 2012

� Last day for full-time students to withdraw with a refund of fees paid, less a $100 administration fee. 1, 2

� Last day for refund eligibility when dropping to part-time course load.

� Last day for part-time students to withdraw with tuition fee refund less an administration fee per subject.1,2

� Last day to submit a Prior Learning Assessment and Recognition (PLAR) request for fall semester subjects.

September 26, 2012

� Last day for withdrawal from a fall semester subject with no academic record. Subjects dropped after this date, will be recorded on the academic transcript with a “W” to indicate withdrawal.1, 2Student Health

September 28, 2012

� Student Health Insurance Plan “Opt-out” deadline.

October 1, 2012 � Due date for 2nd installment of Fall fees. TBA � Last day for application for fall semester subject (transfer)

exemption/credit. October 8, 2012 � Thanksgiving (no classes).

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fall 2012 semester October 16, 2012 � Deadline for submission of adjusted marks to clear INC

grades from Spring/Summer 2012.INC designation reverts to the grade originally assigned or a grade of zero (0) if no grade is provided..

November 16, 2012 � Winter 2013 semester fees due date.

November 20, 2012 � Web registration for Fall start 1st year students for winter (2nd semester) 2013 courses begins.

November 22, 2012 � Scholarship Ceremony. November 27, 2012 � Web registration for Fall start 2nd and 3rd year students for

winter 2013 semester courses begins. December 7, 2012 � Last day of classes for most programs. December 10 to 14, 2012

� Fall semester final examinations/evaluation(s)for postsecondary students. Students are reminded not to schedule vacation or employment hours during these times. Monday January 7, 2013and Tuesday January 8, 2013 scheduled as tentative snow dates for the Oshawa campus.

December 20, 2012 � Grades are available to view electronically as of 4 p.m. Note: official distribution date for the purpose of academic appeals is January 7, 2013.

� Full-time students may process timetable changes for the winter semester through MyCampus as of 4 p.m.

December 24, 2012 to January 1, 2013 inclusive

� College closed for the holiday season.

January 7, 2013 � All apprenticeship and post-secondary classes begin. � Official grade distribution date for the purpose of Academic

Appeals January 12, 15, and 17, 2013

� Dates for missed exams in the fall semester.

January 18, 2013 � Last day for full-time students, who started their program in the fall (September 2012), to withdraw from their program with a refund of winter tuition fees. 1, 2 Ancillary fees and school supply fees are not refundable.

� Last day for refund eligibility when dropping to part-time course load.

� Last day to withdraw from part-time studies with tuition fee refund less an administration fee per subject.1, 2

� Last day to submit a Prior Learning Assessment and Recognition (PLAR) request for winter semester subjects

February 5, 2013 � Deadline for submission of adjusted marks to clear INC grades from Fall 2012. INC designation reverts to the grade originally assigned or a grade of zero (0) if no grade is provided.

February 8, 2013 � Due date for 2nd installment of Winter fees. February 15, 2013 � T2202As available online via MyCampus as of 4 p.m.

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fall 2012 semester February 18, 2013 � Family Day (no classes). April 5th, 2013 � Spring/Summer 2013 semester fees due date. April 9th, 2013 � Web registration for Fall start 1st year students for

Spring/Summer (3rd semester) 2013 courses begins. � Web registration for Fall start 2nd and 3rd year students for

Spring/Summer 2013 semester courses begins. April 16, 2013 � Last day to apply to graduate – courses ending April 2013. May 31, 2013 � Due date of 2nd installment of Spring/Summer fees.

winter 2013 semester December 5, 2012 � Web registration for January start 1st year students begins.

December 7, 2012 � Winter 2013 semester fees due date. January 2, 2013 � Registration for Oshawa campus part-time students begins. January 7, 2013 � All apprenticeship and post-secondary classes begin. January 11, 2013 � Last day for late program registration. � Last day for winter semester course or program changes. January 18, 2013 � Last day for full-time students, who started their program in

January 2013 to withdraw from their program with a refund of fees paid less a $100 administration fee.1,2

� Last day for refund eligibility when dropping to part-time course load.

� Last day to withdraw from part-time studies with tuition fee refund less an administration fee per subject.1, 2

� Last day to submit a Prior Learning Assessment and Recognition (PLAR) request for winter semester subjects.

January 31, 2013 � January start students only: Student Health Insurance Plan “Opt-out” deadline.

TBA � Last day for application for winter semester subject (transfer) exemption/credit.

February 1, 2013 � Last day to withdraw from a January start subject with no academic record. Subjects dropped after this date, will be recorded on the academic transcript with a “W” to indicate withdrawal.1, 2

February 8,2013 � Due date for 2nd installment of Winter fees. February 15, 2013 � T2202As available online via MyCampus as of 4 p.m. February 18, 2013 � Family Day (no classes). February 25 to March 1, 2013

� Winter break week for Post-secondary and Day Release apprenticeship students.

March 4 to March 8, 2013

� Winter break for all Apprenticeship students (with the exception of Day Release and OYAP).

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winter 2013 semester March 11, 2013 � Spring/Summer 2013 semester fees due date. March 11 to March 15, 2013

� Winter Break week for OYAP students.

March 28, 2013 � Last day to withdraw from a January-start subject. After this date, all subjects will be graded and recorded on the student’s transcript.1,2

March 29, 2013 � Good Friday (no classes). April 9, 2013 � Web registration for Winter-start 1st year students for

spring/summer (2nd semester) 2013 courses begins. � Web registration for 2nd and 3rd year students for

spring/summer semester courses begins. April 16, 2013 � Last day to apply to graduate – courses ending April 2013. April 19,2013 � Last day of classes for most January-start programs April 22 to 26, 2013 � Winter semester (January start) final

examinations/evaluation(s); students are reminded not to schedule vacation or employment hours during these times.

May 3, 2013 � Grades are available to view electronically as of 4 p.m. Official distribution date for the purpose of academic appeals.

May 11, 14, and 16, 2013

� Dates for Missed Exams from Winter Semester 2013.

spring/summer 2012 semester

May 31, 2013 � Due date for 2nd installment of Spring/Summer fees.

June 18, 2013 � Deadline for submission of adjusted marks to clear INC

grades from Winter 2013. INC designation reverts to the grade originally assigned or a grade of zero (0) if no grade is provided.

April 5, 2013 � Spring/Summer2013 semester fees due date. April 11, 2013 � Web registration for Spring/Summer programs begin. May 6, 2013 � Most Spring/Summer classes begin.

� Registration for Oshawa campus part-time students begins. May 10, 2013 � Last day for late program registration. May 10, 2013 � r semester course or program changes. � � �

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spring/summer 2012 semester

May 17, 2013 � Last day for full-time students, who started their programs in Spring/Summer semester to withdraw from their program with a refund of fees paid less a $100 administration fee.1, 2

� Last day to submit a Prior Learning Assessment and Recognition (PLAR) request for most spring semester subjects.

� Last day to withdraw from most spring/summer semester subjects with no academic record. Subjects dropped after this date will be recorded on the academic transcript with a “W” to indicate withdrawal. 1, 2

TBA � Last day for application for spring/summer semester subject (transfer) exemption/credit.

May 20, 2013 � Victoria Day (no classes). May 31, 2013 � Due date for 2nd installment of Spring/Summer fees.

� Student Health Insurance Plan “Opt-out” deadline. June 7, 2013 � Last day to withdraw from most Spring -7 week subjects.

After this date, all subjects will be graded and recorded on the student’s transcript.1,2

June 20 & 21, 2013 � Convocation (Time and location TBA) June 21, 2013 � Last day of classes for most Spring- 7 week subjects June 28, 2013 � Spring – 7 week subject grades are available to view

electronically as of 4 p.m. Official distribution date for the purpose of academic appeals.

July 1, 2013 � Canada Day (no classes). July 2, 2013 � Summer – 7 week subjects begin. July 19, 2013 � Last day to withdraw from most Spring/Summer -14 week

subjects. After this date, all subjects will be graded and recorded on the student’s transcript.1, 2

August 2, 2013 � Last day to withdraw from most Summer -7 week subjects. After this date, all subjects will be graded and recorded on the student’s transcript.1, 2

August 5, 2013 � Civic Holiday (no classes). August 16, 2013 � Last day of classes for most Spring/Summer start

programs. August 22, 2013 � Grades are available to view electronically as of 4 p.m.

Official distribution date for the purpose of academic appeals.

October 15, 2013 � Deadline for submission of adjusted marks to clear INC grades from Spring/Summer 2013. INC designation reverts to the grade originally assigned or a grade of zero (0) if no grade is provided.

NOTES: 1. Official Withdrawal forms must be completed by the student and submitted to the

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Office of the Registrar.

2. The administration fee for international students will vary. These dates represent the best information at time of publication. The College reserves the right to make changes subject to amendments to existing legislation, Collective Agreements, or as required by the College. Dates may vary slightly from program to program.

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welcome students a message from the dean

On behalf of the faculty and staff of Durham College, it is a pleasure to welcome you to Durham College. You are embarking upon an exciting, challenging and rewarding journey.

We wish you success in your studies, supportive new relationships and an exciting future in your chosen career. We are committed to meeting your educational needs by providing a high quality program. We will all do our best to support you in meeting your goals. If you have any questions or need any kind of assistance please ask us. The School of Business, IT & Management office is located in room C223 (hours: Mon.-Fri. 8:00 a.m. to 4:30 p.m.). We are here to help you.

We are pleased that you have chosen Durham College and we look forward to working with you.

Judy Spring, Dean, School of Business, IT & Management

a message from the vice-president academic excellence & innovation

Congratulations on choosing Durham College and taking a very important step in preparing for your future. Durham College is known for high quality programs, leading edge technology, an award winning library and a student-centered approach to learning. Supporting our mission that the student experience comes first, Durham College is committed to providing students with quality learning experiences and support in finding fulfillment in education, employment and lifelong learning.

Our programs are continually shaped by market needs and delivered by exceptional teachers with real-world experience. The program you have chosen has been designed to help you develop the necessary skills and knowledge to support your success in your chosen career path. Our dedicated and professional staff and professors are committed to helping you achieve your educational goals and your career aspirations.

Durham College strives to be accountable to students and employers through the preparation of work-ready graduates who will continue to live our “success matters” focus in their professional work environment.

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We are pleased you have chosen to study at Durham College and we look forward to supporting your learning journey – work hard, have fun, enjoy your college experience and campus life. I wish you much success with your studies.

Judy Robinson, Vice President, Academic

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the student experience comes first at durham college

vision � Durham College is the premier college in Canada for

career-focused students who will succeed in a challenging, supportive and inclusive learning environment.

� Our programs are continually shaped by market needs and delivered by exceptional teachers with real-world experience.

� Our vibrant campus community enriches the student life experience. All of this combines to ensure our graduates have the market-ready skills to obtain great careers and make a difference in the world.

values Our values drive our organizational culture and our behaviour in delivering our vision and mission. We value:

integrity and transparency… we behave and communicate sincerely and honestly

respect… we treat everyone with dignity and offer superior service equal access and diversity… we embrace diversity, ensure accessibility and champion all learners

innovation… we are leaders in innovative and creative learning experiences and solutions

personal and team accountability… we do what we say we will do

sustainability… we make decisions that ensure the integration of economic, environmental and social factors

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goals our students… to provide students with quality learning experiences and support in finding fulfillment in education, employment, productive citizenship and lifelong learning

our people… to support and empower each employee to make the best possible contribution towards student success

our business… to make business decisions that support teaching and learning while reflecting best practices that result in the college achieving its mission and mandate

our community… to ensure that the college contributes to the economic and social prosperity of the communities we serve.

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important to all… Students and staff at Durham College are committed to academic excellence by:

� Demonstrating respect for one another and property � Maintaining a clean and safe environment � Taking an active role in the learning process � Providing and receiving support when necessary � Attending classes and/or appointments regularly and on time � Modeling skills, attitudes and expectations of the workplace

support staff… � Provide professional quality customer service to students and staff � Direct students and staff to appropriate resources � Support and assist students in their learning and career goals � Promote services that enhance student success

faculty… � To be positive, enthusiastic, patient and flexible � To be in the class early and prepared to begin on time � To keep current in academic and professional knowledge � To be prepared for activities, exercises and demonstrations � To be available and show willingness to help students � To ensure that all students get equal assistance and time � To perform evaluations according to established criteria and within a reasonable

time frame � To return and take up any assigned homework, assignments, tests and projects

promptly � To identify students requiring remedial assistance, and to direct those students to

the appropriate services � To write constructive and helpful statements when evaluating student assignments � To use a variety of teaching, questioning, and assessment techniques � To motivate and engage learners in active and collaborative learning � To encourage student participation and feedback wherever possible � To effectively use learning technology � To outline professional responsibilities, career alternatives, and avenues for further

education following graduation � To provide a course outline to each student at the beginning of the course, to

review the outline with the students, and to adhere to the outline � To adhere to Durham College policies, procedures and guidelines � To place the safety and well-being of the student above all other objectives,

including fulfilling education obligations

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students… � To be prepared for class and professional practice activities. This will include

reading appropriate textbook assignments prior to class and completing any homework assignments

� To be in class and arrive on time � To participate in class activities � To demonstrate respect for all persons and the learning environment � To be trustworthy, honest, and accountable for own behaviour � To complete tests, assignments and evaluations as required, striving for excellence � To demonstrate effective communication skills � To understand all course requirements and to follow them � To seek assistance immediately if unable to follow the subject requirements for any

reason � To read and adhere to Durham College policies, procedures and guidelines

administration… � Meet or exceed standards of excellence � Manage budgets and resources � Support students and staff in meeting their responsibilities � Support/direct approved operational procedures � Communicate relevant information in a timely fashion � Be current in their field of leadership in a college environment

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i.t. policies Welcome to the School of Business, IT & Management. We are extremely pleased that you have chosen our program. This program guide has been developed to introduce you to the options we offer in our programs.

school administrative policies... 1. Freedom of Information/Protection of Privacy - Pursuant to the Freedom of

Information & Protection of Privacy Act, the School of Business, IT & Management Office will not release any personal information regarding a student. This includes academic standing, personal data, timetable information etc.

2. Regular communication between college staff and students is very important to ensure that students stay informed about special events, changes in programming and various deadlines. The School of Business, IT & Management Office will use MyCampus email to alert you to important details about your program. You are requested to visit MyCampus often to view campus-wide announcements and to check your MyCampus email account.

3. Timetables are available online through our intranet – “MyCampus”. You can view and/or print your timetable from any computer with internet access. If you require assistance, please contact the Help Desk : (905) 721-3333

4. Timetable Changes – MyCampus provides students with the ability to modify timetables at specified times as listed in the Academic Calendar (posted on MyCampus). Please note: students have the responsibility to ensure that all of their required courses are on their schedules. Assistance is available via your student advisor. Should you find a discrepancy on your timetable, seek assistance immediately.

5. Emergency Calls – School of Business, IT & Management staff will accept messages for students in the event of a family emergency. Please make sure that anyone in your life who needs to locate you during class time for reasons other than an emergency has a copy of your timetable (e.g. classmates, family, day care provider, employer). The staff are unable to release your schedule information to anyone due to the Freedom of Information Act.

6. Disclaimer - Because of our commitment to continuous improvement of our curriculum, there may be some changes in courses offered. If this occurs, we will notify those affected.

7. Computer Labs - Computer labs are reserved for coursework. Games are not permitted. Adult materials must not be displayed at any time. Please refer to the Information Technology Acceptable Use policy posted on the Durham College website www.durhamcollege.ca/academicpolicies.

8. Graduation Requirements - Students must have a minimum G.P.A. of 2.0 to be eligible for graduation. In addition, a student must have successfully completed all required courses. A student who has a G.P.A. of less than 2.0 should contact the School of Business, IT & Management Office to arrange for academic counselling. Please refer to the academic policies posted on the Durham College website,

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i.t. policies www.durhamcollege.ca/academicpolicies for more information. At least 25% of the completed program courses and/or weighted credit hours must be completed at Durham College to be eligible for a Durham College diploma. Students must complete an application for graduation on MyCampus or via a paper form in Registration.

9. Final Marks - Final marks will not be released by faculty members or office staff. Grades will be posted on “MyCampus”.

10. Assignments – Students must make arrangements with professors for handing in assignments outside of class time. Assignments will not be accepted by the office staff.

11. Exceptions to policies - under exceptional, documented circumstances, exceptions to policies may be made by the dean or associate dean.

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academic policies… All academic policies are posted on our website at www.durhamcollege.ca/academicpolicies. A link to this site is also provided via MyCampus under the “DC STUDENT” tab. Students should review and be aware of the policies and procedures in place.

academic integrity… Academic integrity refers to the pursuit of scholarly activity in an open, honest and responsible manner. Acts that undermine academic integrity, such as plagiarism, cheating and misrepresentation of work, contradict Durham College’s core values.

To ensure the highest academic standards, students are accountable for the work they produce, and student work must be the product of his or her efforts. Durham College has purchased a license with Turnitin.com, an online service to detect unoriginal work and citation errors. The Academic Integrity Policy and Procedure documents (http://www.durhamcollege.ca/academicpolicies) provide a comprehensive explanation of Durham College’s expectations regarding academic integrity.

requirements for promotion…

evaluation and promotion… Academic courses are evaluated using a variety of methods such as tests, essays, labs, written or verbal assignments, in-process activities, group work and/or final examinations. The evaluation criteria for each course are noted in its course outline. Students are advised to familiarize themselves with these criteria early in the semester. Please refer to the Grading and Promotion Policy and Procedures documents (http://www.durhamcollege.ca/acadmicpolicies) for a complete overview of grading and promotion practices.

academic probation… Students who are not progressing satisfactorily according to criteria published in their respective program guides may be placed on academic probation, at the discretion of the school Dean or designate. Such students may be allowed to continue their studies on a Letter of Permission (an academic student contract) which will specify conditions which must be met to continue in their programs. Students who do not meet the conditions of their academic probation may be required to withdraw from full-time studies.

policies & expectations for the learning environment… 1. Class attendance and participation will enhance your opportunities for success. 2. Refer to the course outline for specific expectations for each course. 3. All submissions must meet specified guidelines as detailed by the section

professor. 4. Students are responsible for regularly checking their “MyCampus” and DC

Connect areas for messages from professors and college administration. Communication will come in forms of emails, targeted messages and posted documents. Professors will confirm their preferred method of communication.

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5. Students should keep back-up copies of all assignments in case the original is lost.

6. Electronic submission of assignments is at the option of the professor. Assignments submitted electronically must be in the software format as stated specifically by your professor. Attachments that will not open are the responsibility of the student and subject to the late penalty.

7. E-mails sent to professors and/or staff must be professional in appearance and content. Inappropriate emails will be retained and a copy forwarded to the dean or associate dean for appropriate action.

evaluation policy… Rationale - An effective evaluation policy has many goals and serves many stakeholders. For students, it should be both motivating and rewarding. For professors, it provides a framework for teaching and feedback for improving instruction or modifying curriculum. For the community, it should foster respect for our programs and confidence in our graduates.

Academic courses are evaluated in a variety of ways. These may include tests, written or oral assignments, and group work as well as final examinations. The use of electronic dictionaries, cell phones, pagers and other electronic devices in an invigilation setting is prohibited unless otherwise specified by the professor. The evaluation criteria for each course are included with the course outline. Students are advised to familiarize themselves with these criteria early in the semester. A pass grade in all courses is 50% (unless otherwise indicated in the course outline). Unless otherwise indicated, a student must achieve a passing grade in all courses and maintain a GPA of 2.0 to be eligible to graduate.

examinations… In this section, a final examination is defined as an invigilated comprehensive evaluation given just after regularly scheduled classes. Final examinations will be held for courses as specified in the course outline. A final examination will be comprehensive, and examination questions should reflect the approximate time weighting specified in the course outline.

aegrotat… Aegrotat refers to a ‘compassionate pass’ in a course in which, due to emergency circumstances related to health and wellness, a student was unable to complete all of the evaluation requirements. Emergency circumstances that may warrant the designation of an Aegrotat include, but are not limited to: injury, illness and/or bereavement. Documentation supporting the request for an Aegrotat designation may be required.

The awarding of an Aegrotat credit is noted in a student’s transcript as AEG and is therefore not included in the calculation of a student’s grade point average. A student shall receive Aegrotat standing only once in a five year period.

Further information about Aegrotat standing can be found in the Aegrotat Policy and Procedure documents (http://www.durhamcollege.ca/academicpolicies).

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missed final examinations… A final examination is a discretely designed assessment administered in Week 15 of a 14 week semester. Students who, as a result of non-emergency circumstances, miss one or more final examinations during a single examination period may be eligible to apply to defer/reschedule the writing of these assessments.

To apply for consideration, students obtain the Application to Write Missed Exam form in the school of Business, IT & Management. If the students is eligible fees must be paid in the Students Services Building within the timeframe indicated (48 hours).This privilege can only be used by a student once in a five-year period. External accreditation requirements, the availability of appropriate examination facilities, and other constraints necessitate that not all courses will be eligible.

For more details, students should speak with their Student Advisor or review the Missed Final Examination Policy and Procedure documents (http://www.durhamcollege.ca/academicpolicies).

exam conflicts… Exam conflicts are rare. Students, who have two or more exams scheduled at the same time, should contact the School of Business, IT & Management office to reschedule their exam(s). Exams rescheduled are scheduled in the next available exam period. Students who have more than two exams scheduled on the same day can apply to have one exam moved to another day as specified by school staff. Exams will not be rescheduled due to travel plans or appointments. See the “Missed Final Examinations” policy.

class tests and quizzes… In this section, a class test is defined as a scheduled and invigilated test commonly given in a regularly scheduled class. A quiz is defined as a short duration evaluation of lesser weighting than a test. Quizzes may be unannounced and are usually given during part of a regularly scheduled class. The weighting of tests and quizzes is specified in the course outline. The students and the dean must be notified in writing if changes are made during the teaching schedule. In the case of multiple section courses taught by more than one faculty member, prior approval is required to change the course outline.

1. To reflect established practice in the workplace and demonstrate responsibility, students are required to contact the section professor within twenty four hours of the test if unable to be in attendance for a test. Voicemail messages and email messages are an acceptable form of contact if you are unable to contact the professor. A failure to comply will result in a mark of zero for that test.

2. Tests must be written during the scheduled test time.

3. Given compliance with point one of this section, the weighting of a missed test will be applied to the final examination or the weighting of such other evaluation item(s) as the professor may select.

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4. If one test has already been missed, any subsequently missed tests will be assigned a mark of zero.

5. Any missed quiz will be assigned a mark of zero.

6. Some courses may have additional policies which will be clearly stated in the individual course outline.

assignments, computer labs and group work… 1. Refer to the “Student Rights and Responsibilities” posting on MyCampus

for the policy regarding plagiarism. 2. To reflect the fact that the lateness is unacceptable in the workplace, late

assignments will be penalized. The late penalty to be applied to a particular assignment will appear in the course outline. The minimum penalty will be a 10% deduction per school day. The maximum penalty will be a mark of zero for the assignment. Assignments should be submitted in regularly scheduled classes. The submission of late assignments should be discussed with the section professor. Assignments should never be left under an office door or in the School of Business, IT & Management Office.

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field placement… Field training provides valuable experience in the workplace. When on field placement, students must realize that their behaviour reflects upon the entire student body and the image of the college. Students are expected to act in a professional manner. This includes punctuality and regular attendance.

1. It is strongly recommended that students do not carry any outstanding courses in third year to ensure that they meet field placement pre-requisite requirements and graduation deadlines.

2. Field placement pre-requisites require the successful completion of all first and second year required courses and a cumulative GPA of 2.0 or higher. Students missing any of the pre-requisites for field placement will not be registered in this course and will be required to register and pay for this course once all pre-requisites are completed. Durham College strives to offer alternate formats and deliveries of equivalent courses through Continuing Education. Students are encouraged to discuss options with the student advisor.

3. Students must complete all field placement components. See course outline for details.

4. Students must attend all field placement meetings scheduled by the college field placement coordinator. A mark for attendance at these meetings may be assigned. See course outline for details.

5. Students must complete the required hours for field placement as stated in the course outline.

6. Students must notify both the employer and the college field placement coordinator if unable to report for field placement. A failure to comply is grounds for immediate course failure and termination of the field placement experience.

7. All reports are to be submitted by the due dates.

8. Should the field placement assignment not meet the needs of the student, the student in conjunction with the field placement coordinator will attempt to find another placement company for the student. The student must notify the field placement coordinator within two weeks of the field placement assignment if alternate arrangements need to be made.

9. Students are personally responsible for covering travel expenses to and from the company.

10. Field placement assignments are unpaid positions. Please see the field placement facilitator for credit information.

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prerequisite courses… Course prerequisites exist to promote student success. Exceptions to the established prerequisite course structure are not permitted. Students who do not have all credits completed from previous semesters may not be eligible for a full-time course load due to required pre-requisites. Students with “non-standard” scheduling needs are urged to review their academic plan with the student advisor each semester.

repeating courses… Durham College’s grading and promotion policy states that courses may be repeated only once without approval from the Dean or designate. The School of Business, IT & Management approves repeating of courses for all Business, IT & Management students who are repeating a course a second time or more. Students are encouraged to meet regularly with the student advisor if they are struggling with academic success and to take advantage of services offered through the Student Academic Learning Services department (SALS).

full-time equivalent (fte) Full-time students may choose to register for night courses equivalent to their day courses. Students must obtain and complete the prescribed form in their school office; obtain signed authorization by the school dean or designate to enroll; and bring the form to the Student Services Building for in-person processing. Students taking night courses as part of their full-time studies, and not exceeding the prescribed number of course hours in the semester, will typically pay a $30 administration fee. Students without an authorized form will pay full fees for courses delivered by the School of Continuing Education.

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registration & credit related issues prior learning assessment & recognition….

Students can apply for PLAR (Prior Learning Assessment & Recognition) when they have previous work and/or life experience in a course and can demonstrate that they are able to meet the learning outcomes of that course. The PLAR process is designed to recognize learning that has taken place outside of a traditional educational institution. Students will be asked to demonstrate previous learning. This may involve writing a challenge exam, preparing a number of assignments, an interview, or a portfolio of work and life experience.

Course outlines indicate if a course is eligible for a PLAR challenge (the PLAR notation is near the end of the document). Prior to visiting or calling the PLAR office, individuals should obtain a copy of the course outline for the course being considered for challenge. If the applicant feels he/she can demonstrate competency in the learning outcomes, he/she should contact the PLAR office.

The PLAR office is located in the Continuing Education office in the Gordon Willey Building at the Oshawa Campus. Applicants are asked to complete a registration form in the Continuing Education office and make the appropriate payment at registration by the deadline (see important dates section).

Applicants will be advised as to the appropriate challenge process for the subject area and be guided through the process. The credit will be granted or not granted based on the outcome of the challenge and a mark will be recorded.

Questions can be directed to (905) 721-3053. Students interested in PLAR should review the policy and procedures available at www.durhamcollege.ca/academicpolicies.

withdrawing from courses… All withdrawals must be done within the first two weeks of the start of any module with no record notes on the student’s transcript. Students withdrawing from a course during week three, four or five of the start of the module will have the course recorded as a ‘W’ (withdrawn) on their transcript. Students may not withdraw from a course during the last two weeks of the module in which they are enrolled. After this date, all courses will be graded and recorded on the student’s transcript. Please refer to the “Important Dates” section for a listing of withdrawal deadlines.

course/program changes… Adding, deleting or changing a program must be done within the first week of course or program commencement.

application for a course credit… Applications must be submitted to the Student Services Building no later than two weeks from the course commencement. Official transcript and detailed course outline(s) required.

application for graduation… Applications for graduation for those wishing to graduate at the June Convocation are available online via MyCampus in January and due by a specified deadline (usually mid-February). A diploma will not be prepared until the application is

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received. Applications for graduation for the October Convocation are usually due by mid-September. Check MyCampus for deadline dates and updates.

grade appeals… Students who do not agree with their marks have 15 days from receipt of that mark to launch a grade appeal. The first step in the appeal is to speak to the professor who issued the grade. For more details on the grade appeal process please consult the procedures regarding grade appeals posted on MyCampus or visit www.durhamcollege.ca/academicpolicies.

student services building (ssb)… The SSB can assist students with registration, admissions, financial aid, transfer credit applications, career counseling, work-study programs, student services, international student support, and SALS (Student Academic Learning Services) which provides peer tutoring and study support. You can contact a representative at the SSB at 905-721-3000.

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office & administrative staff…. The School of Business, IT & Management Office is located in C223. Our office hours are Monday – Friday 8:00 a.m. – 4:30 p.m. Staff & faculty can be reached by phone by dialing (905) 721-2000 and then the extension as listed on this directory…

office & administrative staff… Office Extension Judy Spring, Dean C219 2150

Jackie Bathe, Associate Dean C214 2792

Pam Guida, Administrative Support C223 3064

Heather Dunlop, Student Advisor C215 2151

Lisa Burt, Administrative Coordinator C217 3065

Karl Alexander, Acting Lab Technician H216 2681

program coordinators… Office Extension Kevin Dougherty C315 2270 Computer Programmer/Computer Programmer Analyst Ramzanali Jaffer C314 2296 Computer Systems Technician/Computer Systems Technology

faculty… Office Extension

Alexander, Karl C317 2045 Ambati, Devi D218 2350 Andrusiak, Riley C132 2056 Aniag, Danny H126 2682 Baran, Adam Boardman, Robert C122 2480 Campbell, Gary Forbes, Stephen C122 2480 Francis, Raphael C312 2410 Franks, Laura H216 2682

Office Extension Franks, Stephen H216 2682 Geller, Simon C312 2565 Kanga, Nazneen C132 2056 Kyrytow, Stefan C132 2056 MacDonald, Thom H216 2646 Marlow, Bill D215 2353 Mather, John C122 2236 Puffer, Darren C315 2044 Russell, Lori C223 2857 Simcoe, Ron C223 3751 Walker, Julie C122 2689

Updated lists of offices and phone extensions are posted on the electronic display in C223.

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essential employability skills “Essential Employability Skills (EES) are skills that, regardless of a student’s program or discipline are critical for success in the workplace, in a day-to-day living; and for lifelong learning.1” All 11 Essential Employability Skills must be met by the end of the program.

Students must be able to reliably demonstrate the ability to: 1. Communicate clearly, concisely, and correctly in the written, spoken, and visual

form that fulfills the purpose and meets the needs of the audience.

2. Respond to written, spoken, or visual messages in a manner that ensures effective communication.

3. Execute mathematical operations accurately.

4. Apply a systematic approach to solve problems.

5. Use a variety of thinking skills to anticipate and solve problems.

6. Locate, select, organize, and document information using appropriate technology and information systems.

7. Analyze, evaluate, and apply relevant information from a variety of sources

8. Show respect for the diverse opinions, values, belief systems, and contributions of others.

9. Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

10. Manage the use of time and other resources to complete project.

CAFE 04/29/2012

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course outlines For each course, a Course Outline that describes course learning outcomes, course content, learning activities, evaluation methods, timelines and support resources is available online.

This is a binding document. Any changes will be agreed upon by students and the professor and requires approval from the Dean of the School. For further details, please refer to the Course Outlines Policy and Procedure documents (http://www.durhamcollege.ca/academicpolicies). Course outlines are important documents. Please refer to them during the semester and keep them safely afterward. For students who go on to other post secondary institutions or post diploma programs, these will be essential documents.

Please note that students are expected to download copies of their course outlines from MyCampus prior to the first class in each course. Instructions for downloading are located on MyCampus at www.durhamcollege.ca/mycampus.

general education General education courses strengthen students’ capabilities in areas such as critical analysis and problem solving in the context of an exploration of topics with broad-based personal and/or societal importance. Normally, programs of instruction leading to either an Ontario College Diploma or an Ontario College Advanced Diploma include three general education courses. Such courses are identified on the program of study using the designation of “G”. General Education courses are typically a combination of mandatory and elective courses. According to Durham College Academic Policy ACAD-103 and as a requirement for graduation, every Durham College student in a two or a three-year diploma program must have successfully completed a minimum of three General Education courses from at least two different General Education themes as follows: GNED 1100 – Personal Understanding GNED 1200 – Arts and Society GNED 1300 – Civic Life GNED 1400 – Social and Cultural Understanding GNED 1500 – Science and Technology

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what are program learning outcomes? In an effort to maintain a level of quality and consistency of programs in community colleges across the province, the Government of Ontario initiated system-wide program standards in 1993. Similar programs must meet the outlines standards for employability skills, vocational standards and general education standards as deemed appropriate by the Ministry of Training, Colleges and Universities. These standards outline the essential skills and knowledge that a student must demonstrate in order to graduate from their program.

Learning outcomes for each program have been listed in this guide (see Program of Studies section) If you would like to research the program standards and learning outcomes of your preferred program or would like to find out more about how the standards are developed and maintained, please visit the Ministry of Training, Colleges and Universities website: http://www.edu.gov.on.ca

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academic advising - student advisor Academic advising is a comprehensive service that is aimed to guide students through their college experience while increasing student engagement, improving retention and enhancing the quality of academic life. There are many resources available to support students on this journey. Each school has a student advisor to facilitate academic success. These representatives can assist students to:

� Develop academic plans to promote success in the event of failed courses or low grade point average (GPA);

� Make decisions regarding full-time/part-time studies; � Devise individualized academic plans with non-standard students; � Review graduation requirements; � Identify career goals and make sound academic decisions; and � Referral to other college services to support student success.

While drop-ins may be possible for specific answers to short-term questions about courses, schedules, and procedures, it is advisable for students to set up one-on-one appointments with their student advisor. Appointments may be made in person or by phone. Please visit your school office for further information. Your student advisor is:

Name: Heather Dunlop

Office #: C215 (within School of Business, IT & Management office C223)

E-mail address: [email protected]

Telephone: (905) 721-2000 ext. 2151

Appointment times available: Monday – Friday 9:00am-12:00pm, 2:00pm-4:00pm

Appointments can be made in person or by phone (905) 721-3064.

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graduation audit / degree evaluation Students are encouraged to check their program of studies at http://bitm.durhamcollege.ca (click on your program page) on a regular basis and verify they have all of the required courses in their schedule (time table) each semester. It is a student’s responsibility to ensure they register for any outstanding courses to ensure they meet the graduation requirements. Students who have a field placement in their program are also encouraged to check their status and field placement eligibility prior to the placement term commencing, to ensure they are able to complete the field placement program (in most cases all year one and two courses and a 2.0 GPA is required to be eligible for field placement, please refer to your Program of Studies in the Program Guide). Students can access degree evaluations and run a graduation audit through MyCampus. Please follow these instructions to do so:

1. Select ‘Click here to access Administrative Services’

2. Select ‘Student Information – Durham College’

3. Click on ‘Student Records’

4. Select ‘Degree Evaluation’

5. Press ‘Submit’

6. Click on ‘Generate New Evaluation’

7. Select the bullet beside the word ‘Program’ and then click ‘Generate Request’

8. Please select the desired display:

a) General Requirement – Summary of all taken courses

b) Detail Requirements – Details of grades & courses

c) Additional Information – In-Progress courses and not used courses

Please make an appointment with your student advisor if you need assistance with reviewing your status, or you have any questions.

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top 5 frequently asked questions..

how do i apply for a course credit? Visit the Registrar’s Office to complete an Application for course credit form. This form must be accompanied by a transcript or grade report and course outline. The process may take approximately 2 weeks. Attend all classes until credit application is officially approved. There are deadlines for applications for courses that are currently on your timetable. See MyCampus for details.

how do i make a timetable change? Timetable changes can be made via MyCampus. You should ensure that: you have all the necessary pre-requisites, the section you want has spaces available, and there are no conflicts with your timetable before you drop the section that you are in. Technical assistance is available at (905) 721-3333 or visit the staff at the Helpdesk in the Computer Commons. If you need any advice on academic choices, book an appointment with your Student Advisor. PLEASE NOTE: students are responsible to ensure that all required courses are on their timetables. The program of studies is listed in this program guide for your information http://bitm.durhamcollege.ca (click on your program page). If you notice any discrepancies, report them immediately to the School Office or the Registration Office. Failure to do so may result in missing courses required for pre-requisites and graduation requirements.

how do i withdraw from my program? A Withdrawal form can be obtained in your School Office, please submit your student identification card along with the form. You MUST OFFICIALLY WITHDRAW by the deadline in order to ensure your transcript will not show failures in your current semester. The deadlines are posted on MyCampus.

how do i drop a course? Dropping a course can be done via MyCampus. It is recommended that you meet with your Student Advisor prior to making any changes to your Program of Studies. Deadlines for dropping courses are posted on MyCampus. PLEASE NOTE: Dropping courses may lengthen the time it takes to obtain your diploma and will result in extra fees to complete your course of study.

how do i change my program or change options? If you want to enter into another program in the first year, first semester, you must apply through OCAS. Advanced Standing applications can also be made in the Admissions Office if you want previous credits considered for entry into year 2 or 3 of another program. If you want to change from a two-year diploma to a three-year advanced diploma in the same program, arrangements can be made in the Registration Office. You should make an appointment with the student advisor to assess credits and timetable needs.

Note: all of the above questions have deadlines. Policies and procedure are posted on the “DC Student” tab on MyCampus. Please refer to these policies and procedures for more information. The Registrar regularly posts relevant information on the “MyCampus” tab in the “Messages from the Registrar” section. Check this area on a regular basis to stay informed.

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centre for students with disabilities Phone: 905 721 3123 E-mail: [email protected] Web: www.durhamcollege.ca/csd North Oshawa location: SW 116 Whitby location: Room 180

about the centre for students with disabilities (CSD)… The Centre for Students with Disabilities (CSD) at Durham College provides services to students with disabilities to ensure that equal access is available to all aspects of the academic environment. These services are designed in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Our services are confidential.

registering for accommodations… Accommodations, intended to reduce the impact of a disability in the academic arena, are organized in co-operation with the student and communicated to students’ faculty members through accommodation letters. Accommodations are based on review of the medical or psycho-educational documentation completed by the appropriate medical professional or psychologist familiar with the student’s particular diagnosis. The student is responsible for self- identifying and submitting documentation of a permanent or temporary disability to the CSD. The documentation should outline the current impact of the disability on the student’s ability to learn/participate in an academic environment. Assistance in obtaining the appropriate documentation may be available. Accommodations may include extra time and/or technology supports for tests and exams, assistance obtaining records of class lecture material, reduced course load, material in alternate format, assistive technology assessment and training and learning strategies. Students who are approved for test accommodations will need to meet all timelines for test/exam sign-up facilitated by the Test Centre. The Centre for Students with Disabilities bears no responsibility for students missing Test Centre deadlines. It is the student’s responsibility to check their DC Connect email address frequently as all-important CSD related information will be posted to student email accounts.

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student academic learning services

Success Matters Start Here! The staff and faculty at the Student Academic Learning Services Centre can help you achieve your educational goals. Here are your SALS services:

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the library The Library is here to help you succeed!

Stop by for help to research a topic, complete an assignment, or when you just need a quiet place to study. The Library on the north side of the Polonsky Commons is easy to find. Both wired and wireless computer access is available along with 10 small group study rooms and the Den in the basement for group work. Although food is not permitted in the library, drinks in covered containers are allowed and you can buy a Starbuck’s coffee to go at the Library Café. Students & faculty at the Whitby now have a small branch library at their location. They may also use the North Oshawa campus library in person, via internet, or request books to be sent to them at Whitby. Most of the Library’s resources are in digital format and are available 24x7 through the Library's web page. You can access them from on or off campus by logging in with your student number and computer password. The digital resources include e-books, magazines, journals, newspapers, statistical databases. Visit the library virtually at www.durhamcollege.ca/library to:

� Research a Topic, � Find books and articles, � Renew materials, � Request an interlibrary loan, � Book a group study room, � Get online help from a librarian � Check on the hours the library is open

Your campus photo ID card is also your library card and is required to check out books and Reserves. The librarians work closely with your professors to provide class presentations directly linked to your assignments. Additional sessions on using specialized resources are also offered throughout the year and help is also available on the library website. You may contact the Reference staff by phone or e-mail, and you are always welcome to visit our Reference desk in person. We look forward to helping you! Check the website for library hours. Circulation desk (905) 721.3082 Reference desk (905) 721.2000 ext. 2390

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college publications At Durham College, several publications provide the information you need before you start classes.

program guide… Durham College's Program Guides are a handy reference guide for everything students might want to know about their academic program. The program-specific guides provide essential information related to the program of study, policies, program requirements, faculty contact information, important dates, grading criteria, etc., as well as a starting point to help students find and navigate their way through academic and student support services.

Program Guides are available electronically on the college website http://bitm.durhamcollege.ca (click on your program page). It is important that students read this guide at the beginning of their studies as it contains pertinent information for academic success and will be useful throughout the duration of the program.

Note: � This guide is not intended to be a complete statement of all procedures, policies,

rules and regulations at Durham College.

� The College reserves the right to change or cancel any provisions, requirements or subjects at any time.

� Student Advisors and/or Faculty Advisors will assist in planning programs, but it is the student’s responsibility to meet the academic requirements for completion of certificates and diplomas.

continuing education course book… Continuing Education publishes course calendars – Fall, Winter/Spring, listing courses for credit towards Post-Secondary Programs, and personal and professional development. In many instances the same course outlines are used for full-time and Continuing Education courses. Courses may be accessed through classroom setting, correspondence (distance education) or online courses (Internet).

If you are unable to access a day-time course (timetable conflicts, repeat of a course, etc.) or want to get a head start on your next semester, discuss your options with your Student Advisor or consult with the Continuing Education Program Officer, Val Gilham.

Please check our website for comprehensive information @ www.durhamcollege.ca/coned.

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scholarships and bursaries scholarships…

Scholarships are awarded to students who have achieved academic and personal excellence. Some scholarships are awarded solely on academic performance. Others are based on a combination of academic achievement and proven personal excellence including leadership and community involvement.

in-course scholarships… In-Course scholarships are awarded to returning full-time students in postsecondary programs who have demonstrated academic excellence in their studies. Students must have been registered in full-time studies in the same program in consecutive years to be considered. In-course scholarships are solely based on GPA and no application is necessary unless otherwise noted. Recipients are notified via MyCampus e-mail.

bursaries… Bursaries may be available to full time postsecondary students requiring additional financial assistance to cover their educational costs. When students' personal and family resources are not sufficient to cover costs they are expected to apply for OSAP. Before applying for a bursary, students should investigate all other forms of financial assistance. Other resources may include scholarships, family support, student line of credit and part time employment.

Durham College supports access to postsecondary education following these principles:

� No qualified Ontario student should be prevented from attending Ontario's public colleges and universities due to lack of financial support programs.

� Students in need should have access to the resources they need for their postsecondary education.

durham college access bursary program… This bursary is available to Ontario students offered admission to a full time, first year program at Durham College.

durham college upper year student bursary program… Students must complete the Student Financial Profile application for consideration for bursary funding.

awards… Awards may be based on scholastic achievement and/or financial need. There may be other requirements for qualification such as membership in certain organizations, enrollment in specific programs, leadership abilities and/or community service. Students must be in good academic standing to be considered.

eligibility… Students who are currently enrolled full-time at Durham College are eligible to apply

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for scholarships and bursaries. Many awards have specific guidelines and students are advised to read all information about the award before applying.

application process… Information on all scholarship, bursaries and awards for registered Durham College students including application, submission and deadline details will be posted on the DC Student tab of the MyCampus section of the college website. Students are advised to check MyCampus regularly for updates.

Unless otherwise noted, all students must complete the online Student Financial Profile application for consideration for bursary and award funding. Information, application instructions and submission deadlines for the Student Financial Profile may be found on the MyCampus website under the DC student tab. The student is notified of the application results via MyCampus email.

For further information on scholarships, bursaries and awards, please contact [email protected].

NOTE: Awards, amounts and availability are subject to change at the discretion of the Student Awards office or the donor. All awards are based on information available at the time of publication.

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awards open to students in all programs Title of Award Award Value Anne Sabat Award $400 Business & Professional Women of Durham Award $500 Campus Living Centre Residence Award $250 Canadian Federation of University Women Oshawa and District Award

$500

CAW Family Auxiliary 27 Award $250 Carpenters Union Local 397 Award $800 Durham College Access Bursary Various amounts Durham College Alumni Association Award $1200 Durham College Alumni Association Award $1000 Durham College Bursary Various amounts Durham College Endowed Award $1000 Durham College International Student Scholarship $1500 Durham College Scholarship $500 or $1000 Durham Region Chairman’s Award $1000 Durham Region Chairman’s Scholarship $1000 Durham Region Police Services Board Bursary Award $500 Garfield Weston Award $2500 + up Greenbriar Foundation Award $1000 Harold "Pat" Dooley Bursary $1300 International Student Emergency Bursary Various Amounts Lenovo (Canada) Inc. Access Awards $500 Lifelong Learning Award $500 Lifelong Learning Bursary $500 Lois and Gary Polonsky Award $1000 Lois Sleightholm Award $2000 Lois Sleightholm 21st Century Award $1000 McErlean Family Award $500 Marjorie Elizabeth Willoughby Award $3000 Ontario Aboriginal Bursary Up to $3000 Ontario First Generation Bursary $3000 OPG Employees and Pensioners Charity Trust $1000 Oshawa B’nai Brith Lodge Scholarship $300 Oshawa Double B Sports Club Bursary $800 Purdue Pharma Award $800 Retired Teachers of Ontario District 28 Award $500 Ross Mackie Endowment $4000 UA Local 463 Award $400 The Central East Community Care Assess Centre Award $500 & $750

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Wordham Family Award $3000 Your Student Association Award $400

convocation awards Title of Award Award Value ($)

Founder’s Cup $200

Durham College Medal: Top Student – Three Year Program $500 Durham College Medal: Top Student – Two Year Program $500 Durham College Medal: Top Student – One Year Program $500 Durham College Medal: Top Student – Apprenticeship Program $500 Governor General’s Academic Medal and W. Bruce Affleck Memorial Scholarship

$2000

President’s Leadership Award $500

awards open to students in school of i.t. programs Title of Award Program Award Value ($) Oshawa Community Credit Union Award Alternates yearly

between School of Business & Information Technology students and School of Health and Community Services, Nursing Program students

$800

Xerox Canada Award Information Technology programs

$700

Please note: awards listed are accurate as of the date of publication but may be subject to change. Visit MyCampus “DC Student” tab for most recent information on student awards.

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diploma to degree options Turn your Durham College diploma into a degree!! If your post-secondary education plans include a diploma and a degree, you can take advantage of many degree completion programs offered through partnerships negotiated by Durham College with many universities, including UOIT, our campus partner.

A Durham College diploma can earn you credit toward a university degree. University admissions policies and partnership transfer agreements between Durham College and a number of universities facilitate university admission for Durham College graduates from specific programs by giving credit for college study. Graduates may receive credit for several courses or for a year or more toward a university degree. These opportunities are detailed, by program, on the Durham College Diploma to Degree Chart.

http://www.durhamcollege.ca/programs-and-courses/diploma-to-degree-options

Interested students looking for further information are encouraged to consult with their program faculty or the admissions office of the receiving institution. If you do not see your program on the chart, you may find pathway opportunities and information on collaborative programs, articulation agreements and credit transfers between Ontario universities and colleges available on the Ontario College University Transfer Guide website at www.ocutg.on.ca.

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bridging program at uoit

Bachelor of Information Technology (Honours) program at the University of Ontario Institute of Technology (UOIT) The University of Ontario Institute of Technology (UOIT) invites graduates of Ontario College two or three year programs in Computer Systems Technician/Technology or related programs who are interested in pursuing a Bachelor of Information Technology degree to consider UOIT’s bridging program. Admission requirements: Graduates from any two- or three year Ontario College Diploma/ Advanced Diploma in either Computer Systems Technician/Technology or related programs with a minimum grade point average of 3.5 will be considered for admission to UOIT’s Bachelor of Information Technology (Honours) Bridge program.

general information… Students who successfully complete all five designed bridging courses with an overall “B” average will be eligible to enter the third year of a four-year Bachelor of Information Technology (Honours) degree program at UOIT. Students may apply for this program through the Ontario Universities Application (OUAC code: DIB). Bachelor of Information Technology (Honours) bridging program curriculum consists of the following five courses:

� Discrete Mathematics � Introductory Calculus � Computer Architecture � Introduction to Entrepreneurship � Elective or General Elective

Upon successful completion of the bridging program, students will be eligible to enter the third year of the Bachelor of Information Technology (Honours) program. Please Note: UOIT retains the right to make curriculum changes. The courses noted above are accurate as of the date of printing.

for more information… Contact information: (905) 721-3190 or 1-866-844-8648 (toll free) www.uoit.ca

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advanced standing agreement at trent university Trent University invites graduates of Ontario College three year programs in the Computer Systems Technology or Computer Programmer Analyst programs who are interested in pursuing a Bachelor of Science (Honours) in Computing Science degree to consider Trent University’s articulation agreement providing advanced standing. Admission requirements: Graduates from a three year Ontario College Advanced Diploma in either Computer Systems Technology or Computer Programmer Analyst with a minimum grade point average of 3.5 (75% average) will be considered for admission to the third year of Trent University’s Bachelor of Science (Honours) in Computing Science degree program.

computer systems technology students… Students who graduate from the Computer Systems Technology program with a GPA of 3.5 (75% average) will be eligible to enter the third year of a four-year Bachelor of Science (Honours) in Computing Science program with a specialization in Computer Science degree at Trent University.

computer programmer analyst students… Students who graduate from the Computer Programmer Analyst program with a GPA of 3.5 (75% average) will be eligible to enter the third year of a four-year Bachelor of Science (Honours) in Computing Systems program with specializations in Computer Science or Software Engineering degree at Trent University. Students may apply for this program through the Ontario Universities Application Centre at www.ouac.ca (Application 105). For admission in September, students are recommended to apply by the end of June.

for more information… Please contact your student advisor Heather Dunlop at: [email protected]

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program of studies computer programmer /computer programmer analyst

preparing for success…. Computer Programmer and Computer Programmer Analyst areas of study include computer applications, computer programming and operating systems, database management, Internet development, system analysis, and computer hardware. As well, students learn about network management and business computing concepts. Students enrolled in Computer Programmer or Computer Programmer Analyst begin with a common first year. This allows the student to easily transfer from one program to another. It is possible for a motivated student to graduate with both diplomas. The inevitable advances which will be achieved in the coming years make information technology one of the most dynamic fields in the business world today. Durham College graduates play an important role in this challenging field. These programs become progressively more demanding on the students’ time and require a significant commitment by the student.

computer programmer 2-year diploma… Organizations in all fields depend on computer programmers to assist them with their application development needs. This program gives the student the current, competitive job skills required to begin a career in IT typically in a broad variety of IT-related entry level positions.

computer programmer analyst 3-year advanced diploma… For over 20 years, the Computer Programmer Analyst program has provided graduates who meet the needs of business’ and organizations through effective IT support of the most critical business processes. Most graduates begin in application development, database development, computer and/or systems support, project management or network operations.

With experience, advancement can be expected through many areas of IT and business. Experienced graduates have attained positions as senior project managers, application developers, systems analysts, team leaders, managers and directors. For the hard working individual who is willing to continue to study and keep up-to-date, the employment opportunities are unlimited with above average income and advancement opportunities.

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mobile learning program... Students enrolled in laptop programs will enjoy an exceptional learning experience through the use of technology. The advanced technical skills and knowledge that employers look for in graduates will provide students with a decided advantage when entering the workforce. Please pay close attention to the hardware and software requirements of your program as the requirements are not the same for all laptop programs.

How laptop learning works:

� Review your specific program page for hardware and software requirements � Acquire your own laptop from a vendor of your choosing including all of the

hardware and software components listed on your program page

Please note: Some software may be included in tuition fees for some programs. Please ensure that you are required to buy software before making a purchase. Software will be distributed to all first year students by the Computer Lab Technologist.

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computer programmer… PROGRAM OFFERS SEPTEMBER AND JANUARY START DATES

subject name subject code pre-requisite(s)

co-requisite(s)

lec hrs

lab hrs

alt del hrs

fp hrs

SEMESTER 1

COMMUNICATIONS I FOR I.T. COMM 3201 3 0 0 LT INTRO TO DATABASES DBAS 1201 4 0 0 LT DATA COMMUNICATIONS & NETWORKING I

DCOM 1100 4 0 0 LT

G FUNDAMENTALS OF KNOWLEDGE MANAGEMENT

GNED 1109 3 0 0 LT

MATHEMATICS FOR I.T. MATH 1110 3 0 0 LT INTRO TO PROGRAMMING PROG 1205 1 3 0 LT 18 3 0 SEMESTER 2 COMPUTER OPERATING SYSTEMS

COPS 1104 4 0 0 LT

INTRO TO C++ PROGRAMMING CPRG 3202 PROG 1205 1 3 0 LT COMPUTER SYSTEMS I CSYS 1122 2 2 0 LT INTERNET DEVELOPMENT I INTN 2201 2 2 0 LT SYSTEMS ANALYSIS AND DESIGN SAAD 3203 2 1 0 LT VISUAL BASIC I VISB 3202 PROG 1205 3 0 0 LT 14 8 0

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computer programmer… PROGRAM OFFERS SEPTEMBER AND JANUARY START DATES

subject name subject code

pre-requisite(s)

co-requisite(s)

lec hrs

lab hrs

alt del hrs

fp hrs

SEMESTER 3

COMMUNICATIONS II FOR I.T. COMM 4201 COMM 3201 3 0 0 LT PC HELPDESK COMP 4207 4 0 0 LT C++ PROGRAMMING II CPRG 4202 CPRG 3202 3 0 0 LT DATABASE DEVELOPMENT I DBAS 5206 DBAS 1201,

SAAD 3203 PROJ 3202 3 0 0 LT

INTERNET DEVELOPMENT II INTN 3201 INTN 2201 4 0 0 LT PROJECT MANAGEMENT PROJ 3202 DBAS 5206 3 0 0 LT 20 0 0 SEMESTER 4 C# PROGRAMMING DNET 4200 CPRG 4202 3 0 0 LT G GENERAL EDUCATION ELECTIVE

GNED 0000 3 0 0

G IT & SOCIETY GNED 1505 3 0 0 LT JAVA DEVELOPMENT JAVA 5203 PROG 1205 2 2 0 LT EMERGING TECHNOLOGIES TECH 6200 DBAS 5206,

INTN 3201 4 0 0 LT

VISUAL BASIC II VISB 6201 VISB 3202 4 0 0 LT 19 2 0

NOTES: G – GENERAL EDUCATION – Subjects marked at the left margin with G are “General Education” subjects. LT = Curriculum is delivered in a mobile computing environment. Students are required to purchase an IBM laptop computer for use in class. This is a mandatory requirement. Specifications for hardware & software requirements are listed at www.durhamcollege.ca/mobile .

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computer programmer learning outcomes

the vocational learning outcomes…

Upon successful completion of the computer programmer program, graduates have reliably demonstrated ability to:

� use documented solutions to troubleshoot problems associated with software installation and customization.

� develop, test, document, deploy, and maintain secure program code based on specifications.

� perform routine maintenance on a database.

� apply knowledge of networking concepts to develop, deploy, and maintain program code.

� gather and document required information and assist in an analysis of a business.

� use relevant methodologies, policies, and standards to develop secure program code.

� maintain effective working relationships with clients.

� conform to workplace expectations found in information technology (IT) environments.

� contribute to the successful completion of the project applying the project management principles in use.

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computer programmer analyst… PROGRAM OFFERS SEPTEMBER AND JANUARY START DATES

subject name subject code

pre-requisite(s)

co-requisite(s)

lec hrs

lab hrs

alt del hrs

fp hrs

SEMESTER 1

COMMUNICATIONS I FOR I.T. COMM 3201 3 0 0 LT INTRO TO DATABASES DBAS 1201 4 0 0 LT DATA COMMUNICATIONS & NETWORKING I

DCOM 1100 2 2 0 LT

G FUNDAMENTALS OF KNOWLEDGE MANAGEMENT

GNED 1109 3 0 0 LT

MATHEMATICS FOR I.T. MATH 1110 3 0 0 LT INTRO TO PROGRAMMING PROG 1205 1 3 0 LT 16 5 0 SEMESTER 2 COMPUTER OPERATING SYSTEMS

COPS 1104 4 0 0 LT

INTRO TO C++ PROGRAMMING CPRG 3202 PROG 1205 1 3 0 LT COMPUTER SYSTEMS I CSYS 1122 2 2 0 LT INTERNET DEVELOPMENT I INTN 2201 2 2 0 LT SYSTEMS ANALYSIS AND DESIGN

SAAD 3203 2 1 0 LT

VISUAL BASIC I VISB 3202 PROG 1205 3 0 0 LT 14 8 0

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computer programmer analyst… PROGRAM OFFERS SEPTEMBER AND JANUARY START DATES

subject name subject code

pre-requisite(s)

co-requisite(s)

lec hrs

lab hrs

alt del hrs

fp hrs

SEMESTER 3

COBOL PROGRAMMING I COBL 3201 PROG 1205 4 0 0 LT COMMUNICATIONS II FOR I.T. COMM 4201 COMM 3201 3 0 0 LT C++ PROGRAMMING II CPRG 4202 CPRG 3202 3 0 0 LT INTERNET DEVELOPMENT II INTN 3201 INTN 2201 4 0 0 LT ACCOUNTING I OPT *ACCT 1200 3 0 0 HUMAN RESOURCES OPT MGMT

HRM 1200 3 0 0

OPERATIONS MGMT I OPT 2 *OPER 1200 3 0 0 MARKETING I OPT 2 MKTG 1200 3 0 0 20 0 0 SEMESTER 4 COBOL PROGRAMMING II COBL 4200 COBL 3201 4 0 0 LT C# PROGRAMMING DNET 4200 CPRG 4202 3 0 0 LT G IT & SOCIETY GNED 1505 3 0 0 LT JAVA DEVELOPMENT JAVA 5203 PROG 1205 4 0 0 LT VISUAL BASIC II VISB 6201 VISB 3202 4 0 0 LT ACCOUNTINT II OPT *ACCT 2200 ACCT 1200 4 0 0 HUMAN RESOURCES OPT MANAGEMENT II

HRM 2200 HRM 1200 4 0 0

MARKETING II OPT MKTG 2200 MKTG 1200 4 0 0 OPERATIONS MGMT II OPT 1 *OPER 2200 OPER 1200 4 0 0 22 0 0

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computer programmer analyst…

subject name subject code pre-requisite(s) co-

requisite(s) lec hrs

lab hrs

alt del hrs

fp hrs

SEMESTER 5 ONLINE PROGRAMMING I CICS 5205 COBL 3201 4 0 0 LT PC HELPDESK COMP 4207 4 0 0 LT DATABASE DEVELOPMENT I DBAS 5206 DBAS 1201&

SAAD 3203 PROJ 3202 3 0 0 LT

FIELD PLACEMENT SEMINAR-CPA

FWKI 6203 1 0 0 LT

G GENERAL EDUCATION ELECTIVE

GNED 0000 3 0 0

STATSISTICS I MATH 2201 3 0 0 LT PROJECT MANAGEMENT PROJ 3202 DBAS 5206 3 0 0 LT 21 0 0 SEMESTER 6 ONLINE PROGRAMMING II CICS 6205 CICS 5205 4 0 0 LT DATABASE DEVELOPMENT II DBAS 6206 DBAS 5206& VISB

6201 DNET 4201 3 0 0 LT

NET PROGRAMMING DNET 4201 VISB 6201 DBAS 6206 4 0 0 LT FIELD PLACEMENT-CPA FWKI 6204 All Year 1&2

Courses + GPA 2.0 0 0 0 160

INTERNET DEVELOPMENT III INTN 6203 INTN 3201 & JAVA 5203

4 0 0 LT

EMERGING TECHNOLOGIES TECH 6200 DBAS 5206 & INTN 3201

4 0 0 LT

19 0 0 160

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Notes: Successful completion of all year 1 & 2 subjects and a GPA of 2.0 is required for field placement eligibility. OPT: Students select 2 option courses in semester 3 and 1 option course in semester 4.

SEMESTER 3: *Scheduled-other options are alternate choices students may select during timetable change period.

SEMESTER 4: ACCT 2200 & OPER 2200 will be scheduled. Students may opt to select other options during timetable change period.

SEMESTER 6: Students take all subjects for the 12 weeks of the semester in a compressed format (additional hours of class each week to compensate for shorter semester.) Students will be on field placement for the last 4 weeks.

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computer programmer analyst learning outcomes the vocational learning outcomes… Upon successful completion of the Computer Programmer Analyst program, graduates have reliably demonstrated the ability to:

� troubleshoot and document problems associated with software installation and customization.

� analyze and define the specifications of a system based on requirements.

� design, test, document, and deploy programs based on specifications.

� apply knowledge of the design, modeling, implementation, and maintenance of a database.

� apply knowledge of networking concepts to develop, deploy, and maintain programs.

� propose and justify the design and development of an integrated solution based on an analysis of the business environment.

� use relevant methodologies, policies, and standards to develop integrated solutions.

� apply knowledge of security issues in the analysis, design, and implementation of integrated solutions.

� develop and maintain effective working relationships with clients.

� articulate, defend, and conform to workplace expectations found in information technology (IT) environments.

� contribute to the successful completion of the project applying the project management principles in use.

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program of studies

computer systems technician

a two-year program to prepare you for success… Computers and networks are everywhere, and there is no workplace that doesn't use them. The two-year Computer Systems Technician program is the perfect vehicle to launch the graduate on a rewarding career in computer assembly, installation, configuration and trouble shooting.

build a career… You will help support computer users throughout the entire organization by deploying desktop and laptop systems, assisting users with day to day tasks, support help desk environments, troubleshoot networking issues and roll out emerging technologies that will give your organization a competitive advantage. You will have a variety of jobs to choose from:, technical support specialist, help desk support, sales support or training. You will also be a partner with other stakeholders in the organization in developing and implementing information security policies and best practices.

mobile learning program... Students enrolled in laptop programs will enjoy an exceptional learning experience through the use of technology. The advanced technical skills and knowledge that employers look for in graduates will provide students with a decided advantage when entering the workforce. Please pay close attention to the hardware and software requirements of your program as the requirements are not the same for all laptop programs (to view the hardware requirements, please go to: www.durhamcollege.ca/mobile). Software will be distributed to all first year students by the Computer Lab Technologist.

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computer systems technician… PROGRAM OFFERS SEPTEMBER AND JANUARY START DATES

subject name subject code pre-requisite co-requisite lec

hrs lab hrs

alt del hrs

fp hrs

SEMESTER 1

COMMUNICATIONS I FOR I.T. COMM 3201 3 0 0 LT INTRO TO DATABASES DBAS 1201 4 0 0 LT DATA COMMUNICATIONS & NETWORKING I

DCOM 1100 2 2 0 LT

G FUNDAMENTALS OF KNOWLEDGE MANAGEMENT

GNED 1109 3 0 0 LT

MATHEMATICS FOR I.T. MATH 1110 3 0 0 LT INTRO TO PROGRAMMING PROG 1205 1 3 0 LT 16 5 0 SEMESTER 2 COMPUTER OPERATING SYSTEMS

COPS 1104 4 0 0 LT

INTRO TO C++ PROGRAMMING

CPRG 3202 PROG 1205 1 3 0 LT

COMPUTER SYSTEMS I CSYS 1122 2 2 0 LT COMPUTER SYSTEMS (OSX) CSYS 3122 1 2 0 LT DATA COMMUNICATIONS & NETWORKING II

DCOM 2100 DCOM 1100 0 4 0

INTERNET DEVELOPMENT I INTN 2201 4 0 0 LT 12 11 0

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computer systems technician…

subject name subject code pre-requisite co-requisite lec

hrs lab hrs

alt del hrs

fp hrs

SEMESTER 3 COMMUNICATIONS II FOR I.T. COMM 4201 COMM 3201 3 0 0 LT COMPUTER SYSTEMS II CSYS 2122 CSYS 1122 2 2 0 LT DATA COMMUNICATIONS & NETWORKING III

DCOM 3100 DCOM 2100 0 4 0

NETWORK ADMINISTRATION I NETW 4102 COPS 1104 4 0 0 LT SCRIPTING & AUTOMATION I PROG 3103 COPS 1104 2 2 11 8 0 SEMESTER 4 INTRO TO LINUX CLNT 1100 COPS 1104 1 2 0 LT DATA COMMUNICATIONS & NETWORKING IV

DCOM 4100 DCOM 3100 0 4 0

G GENERAL EDUCATION ELECTIVE

GNED 0000 3 0 0

G ETHICS, TECHNOLOGY & FORENSIC COMPUTING

GNED 1504 3 0 0 LT

NETWORK ADMINISTRATION II NETW 5100 NETW 4102 2 2 0 LT 9 8 0

NOTES: G – GENERAL EDUCATION – Subjects marked at the left margin with G are “General Education” subjects.

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computer systems technician learning outcomes the vocational learning outcomes… Upon successful completion of the computer systems technician program, graduates have reliably demonstrated the ability to:

� analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools.

� support the implementation and administration of computer systems.

� support the implementation and administration of networking solutions.

� install, configure, troubleshoot, maintain, and upgrade components of computer systems.

� install, configure, troubleshoot, maintain, and upgrade components of networks.

� use a variety of scripting tools and languages to automate routine tasks.

� follow, monitor, and document data storage procedures designed to ensure the integrity of information.

� apply knowledge of security issues to the implementation of information technology solutions.

� provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of the issue recurring.

� conform to workplace expectations found in information technology (IT) environments.

� contribute to the successful completion of the project applying the project management principles in use.

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program of studies

computer systems technology a three-year program to prepare you for success…

Computers and networks are everywhere, and there is no workplace that doesn't use them. As a graduate of Computer Systems Technology, you will be ready for a career in the information technology field. Job opportunities abound not only in high tech companies, but businesses and organizations that seem to be totally unrelated. You will help support computer users throughout the entire organization by deploying desktop and laptop systems, looking after the critical servers for email, databases and the Web, and by looking ahead to emerging technologies that will give your organization a competitive advantage.

You will have a variety of jobs to choose from: network and systems administrator, technical support specialist, security administrator, sales support or training. You will also be a partner with other stakeholders in the organization in developing and implementing information security policies and best practices. The objective of the three-year Computer Systems Technology program is to prepare students to work in the many areas of business, industry and government; that require the design, testing, installation and maintenance of computer hardware and software systems.

Students participate in extensive lab work emphasizing practical career-oriented education and training. They develop current, relevant, competitive job skills in programming techniques, microprocessor technology, data communications, systems analysis, database administration, operating systems and firmware. The program creates multi-skilled graduates who can respond flexibly to the complex hardware, software and application needs and problems in today's information technology environment.

In your final year, you will attend a field placement with a local company which will provide you with an excellent opportunity to gain valuable experience in applying the skills you learn in this program.

mobile learning program... Students enrolled in laptop programs will enjoy an exceptional learning experience through the use of technology. The advanced technical skills and knowledge that employers look for in graduates will provide students with a decided advantage when entering the workforce. Please pay close attention to the hardware and software requirements of your program as the requirements are not the same for all laptop programs (to view the hardware requirements, please go to: www.durhamcollege.ca/mobile). Software will be distributed to all first year students by the Computer Lab Technologist.

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computer systems technology… PROGRAM OFFERS SEPTEMBER AND JANUARY START DATES

subject name subject code pre-requisite co-requisite lec

hrs lab hrs

alt del hrs

fp hrs

SEMESTER 1

COMMUNICATIONS I FOR I.T COMM 3201 2 1 0 LT INTRO TO DATABASE DBAS 1201 4 0 0 LT DATA COMMUNICATIONS & NETWORKING I

DCOM 1100 2 2 0 LT

G FUNDAMENTALS OF KNOWLEDGE MANAGEMENT

GNED 1109 3 0 0 LT

MATHEMATICS FOR I.T. MATH 1110 3 0 0 LT INTRO TO PROGRAMMING PROG 1205 1 3 0 LT 15 6 0 SEMESTER 2 COMPUTER OPERATING SYSTEMS

COPS 1104 4 0 0 LT

INTRO TO C++ PROGRAMMING

CPRG 3202 PROG 1205 1 3 0 LT

COMPUTER SYSTEMS I CSYS 1122 2 2 0 LT COMPUTER SYSTEMS (OSX) CSYS 3122 1 2 0 LT DATA COMMUNICATIONS & NETWORKING II

DCOM 2100 DCOM 1100 0 4 0

INTERNET DEVELOPMENT I INTN 2201 4 0 0 LT 12 11 0

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computer systems technology (continued)… PROGRAM OFFERS SEPTEMBER AND JANUARY START DATES

subject name subject code pre-requisite co-requisite lec

hrs lab hrs

alt del hrs

fp hrs

SEMESTER 3 COMMUNICATIONS II FOR I.T. COMM 4201 COMM 3201 3 0 0 LT COMPUTER SYSTEMS II CSYS 2122 CSYS 1122 2 2 0 LT DATA COMMUNICATIONS & NETWORKING III

DCOM 3100 DCOM 2100 0 4 0

NETWORK ADMINISTRATION I NETW 4102 COPS 1104 4 0 0 LT SCRIPTING & AUTOMATION PROG 3103 COPS 1104 2 2 0 LT PROJECT MANAGEMENT PROJ 6101 2 1 0 LT 13 9 0 SEMESTER 4 INTRO TO LINUX CLNT 1100 COPS 1104 1 2 0 LT DATA COMMUNICATIONS & NETWORKING IV

DCOM 4100 DCOM 3100 0 4 0 LT

G GENERAL EDUCATION ELECTIVE

GNED 0000 3 0 0

G ETHICS, TECHNOLOGY & FORENSIC COMPUTING

GNED 1504 3 0 0

NETWORKING ADMINISTRATION II

NETW 5100 NETW 4102 2 2 0 LT

SCRIPTING & AUTOMATION II PROG 4103 PROG 3103 2 2 0 LT 11 10 0

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computer systems technology (continued)… PROGRAM OFFERS SEPTEMBER AND JANUARY START DATES

subject name subject code

pre-requisite(s)

co-requisite(s) lec hrs lab

hrs alt del hrs

fp hrs

SEMESTER 5 CLIENT/SERVER COMPUTING I CLNT 1101 CLNT 1100 2 2 0 LT DATA COMMUNICATIONS & NETWORKING

DCOM 5100 DCOM 4100 0 4 0 LT

FIELD PLACEMENT SEMINAR CSTY

FWKC 5101 1 0 0 LT

NETWORK ADMINISTRATION III NETW 6100 NETW 5100 2 2 0 LT CCNA SECURITY SECR 1100 DCOM 4100 0 4 0 LT 5 12 0 SEMESTER 6 CLIENT/SERVER COMPUTING II CLNT 2101 CLNT 1101 2 2 0 LT FIELD PLACEMENT-CSTY FWKC 6101 All Year 1&2

Courses + GPA 2.0

0 0 0 100

NETWORK ADMINISTRATION IV NETW7100 NETW 5100 2 2 0 LT NETWORK ADMINISTRATION V NETW 8100 NETW 5100 2 2 0 LT UNIFIED COMMUNICATIONS VOIP 2100 DCOM 4100 0 4 0 6 10 0 100

Notes:

G – GENERAL EDUCATION – Subjects marked at the left margin with G are “General Education” subjects.

Successful completion of all 1st & 2nd year subjects and a GPA of 2.0 is required for field placement eligibility.

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computer systems technology learning outcomes the vocational learning outcomes…

Upon successful completion of the computer systems technology program, graduates have reliably demonstrated the ability to:

� analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools.

� analyze, plan, design, and implement computer systems.

� analyze, plan, design, and implement networking solutions.

� install, configure, troubleshoot, monitor, maintain, upgrade, and optimize computer systems.

� install, configure, troubleshoot, monitor, maintain, upgrade, and optimize networks.

� use a variety of scripting tools and languages to automate routine tasks.

� participate in the deployment and administration of databases within a networked environment.

� plan, develop, and be responsible for data storage to ensure the integrity of information.

� apply knowledge of security issues to the implementation of information technology solutions.

� appraise existing security solutions with a view to on-going maintenance, development, and improvement of organizational security.

� provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of the issue recurring.

� articulate, defend, and conform to workplace expectations found in information technology (IT) environments.

� contribute to the successful completion of the project applying the project management principles in use.

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subject descriptions ACCOUNTING I ACCT 1200 / ACCT 1250This course introduces students to fundamental accounting concepts. With these concepts, students learn how to keep a simple set of books for a small business, including journalizing, posting, trial balance, adjusting entries, and the preparation of financial statements. Other topics include petty cash, bank reconciliations, and internal control.

ACCOUNTING II ACCT 2200 This course is a continuation of Accounting 1 and is designed to provide further insight into the preparation and use of financial statements. It covers inventories, receivables, payroll, current liabilities, special journals and sub ledgers, partnerships and property, plant and equipment. The student is also introduced to accounting for corporations.

C# PROGRAMMING DNET 4200 This advanced programming course focuses on creating applications using the C# programming language and the .NET framework. Topics of instruction include the principles of designing and developing programs using C#, designing a user interface using basic and advanced controls and working with files. An understanding of object-oriented programming fundamentals is a requirement to be successful in this course.

C++ PROGRAMMING II CPRG 4202 This is primarily an extension of the Intro to C++ Programming course (CPRG 3202). In addition, to a closer examination of file input/output, pointers and arrays, this course will focus upon object-oriented programming theory and practices. Students will develop user defined classes to provide computer solutions to business problems.

CCNA SECURITY I SECR 1100 Cisco Certified Network Associate Security (CCNA® Security) validates associate-level knowledge and skills required to secure Cisco networks. This course prepares students to demonstrate and apply the skills required to develop a security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats. The CCNA Security curriculum emphasizes core security technologies, the installation, troubleshooting and monitoring of network devices to maintain integrity, confidentiality and availability of data and devices, and competency in the technologies that Cisco uses in its security structure. This course maps to some of the objectives of the 640-554 IINS Certification Exam.

CLIENT/SERVER COMPUTING I CLNT 1101 The Client/Server Computing II course will teach the student through the use of UNIX (Linux) how to setup, administer, and maintain a client/server environment. The student will be expected to install UNIX (Linux), configure subsystems and daemons, and manage users and processes in the operating system.

CLIENT/SERVER COMPUTING II CLNT 2101 This course will teach students, through the use of UNIX (Linux), how to setup, administer and maintain a client/server environment. Students will be expected to install Linux, configure subsystems and daemons, and manage users and processes in the operating systems.

COBOL PROGRAMMING I COBL 3201 This is the lecture-lab course with emphasis on lab problems. The COBOL programming language is covered in great detail. It is

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page 49

intended to provide the student with a foundation in problem analysis, program design and implementation that can be applied in a variety of programming situations and languages. This course is a prerequisite for Cobol Programming II (COBL 4200) in semester 4. A laptop computer as specified by Durham College must be used by the students.

COBOL PROGRAMMING II COBL 4200 This is the lecture-lab course with emphasis on lab problems. It is intended for students in the three-year CPA program. The programming techniques covered include: Advanced data validation, minor totals, arrays, and sequential and indexed file maintenance. Programming logic will be explored using flowcharting and pseudo-code. This course is a prerequisite for several of the advanced programming courses in semesters 5 and 6. A laptop computer as specified by Durham College must be used by the students.

COMMUNICATIONS I FOR IT COMM 3201 This course focuses on essential oral and written communication skills for college and career success. Students will be able to practice and apply the principles of effective communication by writing business correspondence using a variety of formats. Effective oral presentation techniques will be examined and applied.

COMMUNICATIONS II FOR IT COMM 4201 This course includes report writing and job-search communications. The appropriate documentation and research required to execute an effective information technology job search strategy will be created in this course. Report writing skills, involving detailed research and problem solving of current information technology issues and solutions, will be applied. This course will allow the student to further develop effective oral presentation skills which will be invaluable in career development.

COMPUTER OPERATING SYSTEMS COPS 1104 This course focuses on the concepts, architecture, and administration of computer operating systems namely DOS, Windows and Linux/Unix using both command line and GUI environment. Students will learn DOS and Linux/Unix commands and build batch files (scripts) to automate simple tasks. The course also covers desktop customization, software installation, task management, system performance and security. Many professional careers depend on the student’s ability to prove his or her expertise through industry certifications. This course contains materials that map to the objectives cited in the requirements for the Microsoft 70-210 and 70-270 exams and Linux+.

COMPUTER SYSTEMS I CSYS 1122 This course prepares students for careers in the computer support service field. Emphasis is on IBM and IBM-type personal computers (PCs). Students gain a greater understanding of typical PC components and their relationship to the computer's operating system and peripherals. Students will gain hands-on experience in diagnosis and troubleshooting, which helps prepare them to service PCs and related equipment. This course will assist students in preparing for the A+ Essentials certification exam (220-701).

COMPUTER SYSTEMS II CSYS 2122 This course focuses on hardware and software techniques for managing computer systems in a small network such as an office. Students will work on techniques for system deployment, network based storage devices and printing as well as system management tools. This course will also introduce advanced technologies for device and peripheral interconnection.

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COMPUTER SYSTEMS (OSX) CSYS 3122 The goal of this course is to provide the skills needed to install, configure, manage and troubleshoot the Apple OS X operating system. In particular, topics covered include configuration, supporting and troubleshooting a OS X infrastructure. Hands-on projects in each chapter are an essential activity for students. Case studies give a more conceptual feel to the chapter material and are varied in their scope and content. The CSYS 3122 course content contains material that maps to some of the objectives cited in the requirements for the Apple OS X Support Essentials 10.7 Exam (9L0-410).

DATA COMMUNICATIONS & NETWORKING I DCOM 1100 Current market analysis indicates networking and more specifically internetworking is in very large demand. From corporations to small office sites and even into “smart” homes there is a growing need to interconnect computerized equipment. Durham College’s Cisco Networking Academy curriculum will prepare our students to meet this challenge. DCOM1100 is the first of four courses that lead the student towards the Cisco Certified Network Associate (CCNA) accreditation. This course provides the student with an in-depth knowledge of the principles and topologies in data communications today.

DATA COMMUNICATIONS & NETWORKING II DCOM 2100 DCOM 2100 is the second of four courses designed to introduce new content and extend previously learned networking skills. These skills will empower the student to enter the workforce and/or further their education and training in the computer networking field. A task analysis of current industry standards and occupational analysis was used in the development of content standards. Instruction extends the student’s knowledge and practical experience of the TCP/IP networking model introducing routers. Communication links and packet filtering concepts include routing protocols, subnet addressing and the examination and implementation of CIDR. Course content includes routing theory and router hands-on lab configuration. The student will learn to correctly identify and explain the major components of the Cisco router successfully manage Cisco IOS, configure IP addresses using appropriate sub-netting, and perform basic router setup and configuration and master people skills by working in engineering teams.

DATA COMMUNICATIONS & NETWORKING III DCOM 3100 LAN Switching and Wireless is the third course designed to introduce new content and extend previously learned networking skills. These skills will empower the student to enter the workforce and/or further their education and training in the computer networking field. A task analysis of current industry standards and occupational analysis was used in the development of content standards. This course introduces and extends the student’s knowledge and practical experience with switches, Local Area Networks (LANs) and Virtual Local Area Networks (VLANs) design, configuration and maintenance. The course explains how to configure a switch for basic functionality and how to implement Virtual LANs, Virtual Trunking Protocols, and Inter-VLAN routing on a converged network. Different implementations of Spanning Tree Protocol in a converged network are presented, and students develop the knowledge and skills necessary to implement a WLAN in a small- to medium-sized network.

DATA COMMUNICATIONS & NETWORKING IV DCOM 4100 This is the fourth and final CCNA course designed to introduce new content and extend previously learned networking skills empowering the student to enter the workforce and/or further their

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education and training in the computer networking field. A task analysis of current industry standards and occupational analysis were used in the development of content standards. Instruction introduces and extends the student’s knowledge and practical experience with Wide Area Networks (WANs), Point-to-Point Protocols (PPP) and Frame Relay design, configuration and maintenance. Students develop practical skill experience related to configuring WAN’s, PPP, Frame Relay protocols, and network troubleshooting.

DATA COMMUNICATIONS & NETWORKING V DCOM 5100 CCNP Route - Implementing IP Routing is the first of Three courses leading to the Cisco Certified Network Professional (CCNP) designation. CCNP: Route introduces Cisco Networking Academy Program students to Advanced Routing Concepts. Students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equipment (especially routers such as Cisco ISRs) according to the Campus Infrastructure module in the Enterprise Composite Network model. Topics include how to configure EIGRP, OSPF, BGP routing protocols and how to manipulate and optimize routing updates between these routing protocols. Other topics include multicast routing, IPv6, and DHCP configuration.

DATABASE DEVELOPMENT I DBAS 5206 This is the first of two advanced courses which cover database design and development in theory and practice. Students examine the logical design of today’s Relational Databases and compare/contrast them that with typical file systems. A full understanding of an organization’s data requirements is crucial in the development of a logical database solution for that organization. There will be a strong focus on the expansion of techniques to aid in the development of a design that supports the organization’s data needs. Microsoft SQL Server 2008 will be used to review both DML and DDL components of the SQL language. Further, SQL Server and Crystal Reports will be implemented through application development to create database solutions based on the student’s logical design for a common business problem.

DATABASE DEVELOPMENT II DBAS 6206 This is the second of two advanced database development courses which cover database processing theory and practice. Students continue to examine the logical design and development of database solutions for typical business scenarios. Students are introduced to physical database design, as well as administrative tasks and management of distributed databases and pertinent legal, ethical and governance issues. Microsoft SQL Server 2008 will be used to implement database solutions and VB 2010 will be used to create embedded SQL database applications based on client requirements.

EMERGING TECHNOLOGIES TECH 6200 This course provides students with new technologies reflecting up-to-date developments in the industry. Students will always get the most recent information on the newest technologies available and the contents changes every year. The course allows students to make sound decisions regarding which technologies are becoming popular and important in the future. Some of the topics include review of emerging technologies, green computing, cloud computing, virtualization, telecommuting, on-line collaboration (blogs and wikis), Unified Communications /Collaboration, Eco Tech, Information aggregation/business intelligence, Ruby programming , Oracle database, XML, CSS, XSL and Data Integration of XML(files and databases).

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FIELD PLACEMENT FWKC 6101 This final component of the Computer Systems Technology curriculum is an integral part of the student’s preparation for the workforce. The student will work in an unpaid position with an approved employer for a minimum 100 hours. Prior to starting the placement, the student will have prepared for the work assignment by attending seminars and completing research about the company and the industry. During the placement, the student will establish mutually agreed performance objectives with the employer, complete the tasks, be evaluated by the employer on their job performance and be evaluated by the faculty advisor based on the completion and submission of required workshops and reports. Although not a requirement, students are encouraged to seek a letter of reference from their supervisor upon successful completion of the placement.

FIELD PLACEMENT FWKI 6204 Computer Programmer Analyst students will carry out course-related practical work in the Information Technology field for four consecutive weeks (twenty days / 150 hours) at the end of their three-year course of study. Field Placement is a requirement for graduation. Workplace insurance coverage is provided by the Ministry.

FIELD PLACEMENT SEMINAR FWKI 6203 This is a preparatory course for the field placement in marketing. Students fine-tune their job search skills and begin their plans for field placement.

FIELD PLACEMENT SEMINAR CSTY FWKC 5101 Field Placement Preparation is a series of workshops, guest speakers and assignments designed to prepare students in securing an employer for Field Placement (FWKC6101) and enhancing skills for a job search upon graduation. The program is flexible, and workshop topics can vary based on the needs and preferences of the students.

FUNDAMENTALS OF KNOWLEDGE MANAGEMENT GNED 1109 This course introduces students to the critical importance of knowledge management (KM) within contemporary organizations and personal life. Different in scope and quality from information management, knowledge management focuses on the procedural and historical experiences embedded in people, rather than records. Not only is KM a tool for effective management decision making and efficient operations, it is a looming crisis: organizations face the departure of a large percentage of their intellectual capital as the baby-boomers retire. How are organizations harnessing and retaining this implicit knowledge? How has the explosive growth of the internet, YouTube, wikis and blogs, Twitter, and other social media transformed our ability to record and share what we know? How can we manage our personal knowledge and information in an age of information overload and instant messaging? The course will examine the definition, role, approaches, and place of KM in our culture.

HUMAN RESOURCE MANAGEMENT I HRM 1200 This course introduces students to the management aspects of Human Resources in preparation for advanced, specialized studies in the second and third years of the HR program. Specific focus is on the factors that affect the overall atmosphere in the workplace and that which contributes to an environment conducive to maximum productivity. Students will be introduced to effective strategies for hiring, motivating, managing, training, and retaining staff. Students will study the following topics: the strategic importance of Human Resources and the role of the H.R. Manager; competitive challenges facing Human Resources; demographic challenges, government and legal challenges, job analysis and design;

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Human Resources planning; recruitment and selection; orientation and training; employee relations, and problem-solving techniques. Successful completion of this course and HRM 2200 (with a B standing) will qualify as an approved credit towards the academic component of the Certified Human Resources Professionals designation (CHRP) granted by the Human Resources Professionals Association of Ontario (HRPAO).

HUMAN RESOURCE MANAGEMENT II HRM 2200 This course focuses on the factors that affect the overall atmosphere in the workplace and that which contributes to an environment conducive to maximum productivity. It is an advanced course designed to give students who have decided to further their studies or major in Human Resources an understanding of the technical aspects of the Human Resources field. Students will study the following topics: performance management; compensation; employee benefits and services; labour relations; health and safety; equity and diversity; and international human resources management. Successful completion of this course and HRM 1200 (with a minimum combined grade of 65%) will qualify as an approved credit towards the academic component of the Certified Human Resources Professionals designation (CHRP) granted by the Human Resources Professionals Association of Ontario (HRPAO).

INTERNET DEVELOPMENT I INTN 2201 This course introduces the student to the Internet infrastructure, concentrating on the World Wide Web and Web application servers, and provides a brief overview of emerging Internet technologies. The lectures introduce the student to essential Web techniques and features. The labs focus on producing working web pages published on the Internet, and simple interactive Web applications, with validated code for multi-browser compatibility. The server environment is the Apache server on the UNIX-like OpenBSD OS, with MS Windows browsers and editors on the client side. Server-side Web applications will be done in the PHP scripting language and SQL queries will be done with the PostgreSQL RDBMS running on the server. Information security topics will be addressed throughout the course.

INTERNET DEVELOPMENT II INTN 3201 Internet Development II is a project based course in which students will gain practical experience creating an interactive web site that will allow users to: register, update, login using sessions/cookies, upload images, receive email notifications, search and display records from a database. As the project is group based, students will learn about and use version control software. The practical portion requires students to work in groups to make professional level interactive Web applications in the PHP language, running on an OpenBSDserver ) a UNIX-like OS). Additionally, throughout the semester students will learn theory dealing with the World Wide Web. The theory portion will provide further in-depth knowledge with Internet related topics including: digital imaging, user testing, XML, internet security, credit card processing on the web, and MIME.

INTERNET DEVELOPMENT III INTN 6203 This course will take an in depth-look at Java programming as it is used for Internet application development. It builds upon the Java programming concepts learned in Java Development and extends the knowledge gained in Internet Development II. There will be discussions on Object Oriented Design and development of three-tier Internet solutions, including theories on setting up and maintaining a well-organized web server. Topics will include: JavaScript basics (looking a client-side data validation and basic page dynamics); advanced utilization of Java in

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the form of Java Server Pages(JSP)/Servlets (dealing with server-side logic control); and, submitting forms and form-requests to Web servers (including object persistence using a database).

INTRO TO C++ PROGRAMMING CPRG 3202 This course is designed to provide an introduction to structured programming principles to students studying in the information technology field. The programming language selected is ANSI (Standard) C++. This course teaches how to write computer programs in a structured, procedural approach, using a high level language, to solve typical problems.

INTRO TO LINUX CLNT 1100 This course is currently under development.

INTRODUCTION TO DATABASES DBAS 1201 This course will introduce the students to relational databases to automate data management. The students will be taught: database design emphasizing table relationships; introduction to normalization; building tables with different data types; form design for data collection; creating queries and reports; and automating tasks with switchboards and macros using MS-Access databases. The course will also introduce Structured Query Language (SQL). The laboratory assignments and final project will provide the student with the knowledge needed to design and implement a database in any type of application development.

INTRODUCTION TO PROGRAMMING PROG 1205 This is an introduction to the general principles of computer programming. Topics will include the selection of basic data types, basic I/O, operators, repetition, flow control, decisions, arrays and the use of simple user-defined methods and user-defined classes. This course teaches the student how to write computer programs, using a high level language, to solve typical business problems. A structured programming approach is taken for the majority of the course with an introduction to OOP principles and program design also included. The C# programming language has been selected as the language vehicle for the course.

IT & SOCIETY GNED 1505 This course presents a balanced look at the issues and concepts of a constantly changing computer-oriented society. It explores both the benefits and risks of information technology to society. It covers a variety of topics including the history of computers, applications and societal issues such as privacy, viruses, legal and ethical use of computer resources and emerging technologies that may affect people in the near future. The course requires students to write essays and create PowerPoint presentations on various topics such as ergonomics, smart objects, virtual reality, online voting, video-on-demand, etc. In order to function effectively as information consumers, students must be able to evaluate what they read. Critical thinking requires an open mind, a broad background of experience, knowledge of where and how to find information, and the ability to analyze and evaluate the accuracy of that information. This course uses current I.T. in Society related articles to foster critical thinking, reasoning, recognizing logical fallacies, faulty reasoning, analytical reading, and problem solving.

JAVA DEVELOPMENT JAVA 5203 This subject is an introduction to Java, which is an object oriented programming language. Students will learn to create Java applications implementing commonly used Java provided classes/packages, and how to create object oriented systems to create solutions to satisfy business requirements. The JDBC will also be covered in this subject to show students the basics of how to connect to a database within a Java program, and maintain persistent data.

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MARKETING I MKTG This course is aimed at giving students a practical introduction and understanding of the marketing process and the activities of marketers. The material covered will teach the student the basis of marketing planning and principles which are necessary for any type of successful business enterprise—product or service, large or small, profit or not-for-profit. The creation of customer value, an analysis of the changing business environment and its impact, identification of the customer, and an understanding of their decision making, as well as marketing research methods and their linkage to effective marketing strategies will be examined.

MARKETING II MKTG 2200 This course focuses on the marketing mix, a collection of business variables which marketers can control and manipulate in changing market conditions. Once the marketing objectives have been developed, a company must decide upon very specific pricing, products/services, distribution and marketing communication strategies. Students will study each of these four marketing mix variables in depth in the context of a marketing plan.

MATHEMATICS FOR I.T. MATH 1110 This course introduces the students to the sound mathematical and logical skills required for both technical and programming courses. Topics covered in this course vary from Arithmetic, Algebra, Signals both Analog and Digital, Number systems, Logic gates, Program Design and Statistics emphasizing problems in Business, Digital and Information Technology. The students are taught to solve the mathematical problems with the use of Electronic Calculator and Electronic Spreadsheet (Microsoft Excel) in place of a manual calculator; and also on-line practice and assessment tool (MathXL) from the publisher.

NET PROGRAMMING DNET 4201 This is an advanced course introducing Microsoft’s ASP.Net programming language for web development. ASP.Net can be used either as a standalone product to code customized web applications and/or services, or in conjunction with other Microsoft products. Key elements of this course include the use of intrinsic .Net objects and user-defined classes to develop data-driven websites and web services to meet the demands of typical business problems. ASP.Net 4 will be the main technology used in this course along with code behind forms written using VB 2010. SQLServer 2008 Express will also be used to provide the necessary data for solutions. It is expected that all students have Visual Studio 2010 and SQLServer 2008 Express installed on their laptops for all development in this course, professional version is preferred and students can acquire a copy from Microsoft’s DreamSpark website https://www.dreamspark.com/.

NETWORK ADMINISTRATION I NETW 4102 Using Windows 2008 Server operating system software, this course focuses on the concepts, architecture and administration of a modern business server operating system. At the end of the course, students will be able to install and configure Windows 2008 Server on a personal computer. Skills learned include: installing Windows 2008 Server, installing, configuring and troubleshooting access to resources, configuring shares, printing, device drivers, file systems, managing, monitoring and optimizing system performance, reliability and availability, managing, configuring and troubleshooting storage use, and configuring and troubleshooting user accounts, groups and shares. The NETW 4102 course contains material that maps to some of the objectives cited in the requirements for the Microsoft 70-646 exam require.

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NETWORK ADMINISTRATION II NETW 5100 Using Windows 2008 Server operating system software, this course focuses on the concepts, architecture, and administration of a modern business server operating system. At the end of the course, students will be able to install and configure Windows 2008 Server on a personal computer. Skills learned include: installing Windows 2008 Server, DNS, DHCP, RRAS, IPSEC, DFS, WSUS, NETWORK HEALTH, monitoring, optimizing system performance, reliability and troubleshooting . The NETW 5100 course contains material that maps to some of the objectives cited in the requirements for the Microsoft 70-642 exam requirements.

NETWORK ADMINISTRATION III NETW 6100 This course teaches students through lectures, discussions, demonstrations, textbook exercises, and classroom labs. Students learn the knowledge, skills, and abilities necessary to take the Microsoft 70-640 exam. The 70-640 exam is one of the required exams in the Microsoft Certified Information Technology Professional (MCITP) certification track. Students work with Microsoft Windows Server 2008 Active Directory services in planning, implementing, and maintaining forests, sites, domains, and organizational units (OUs) that meet the accessibility, performance, and security goals of a business plan. In addition, students use Group Policy to deploy software and configure a computer or user environment. Finally, students learn troubleshooting techniques that are valuable for the maintenance of a network environment.

NETWORK ADMINISTRATION IV NETW 7100 The goal of this course is to provide the skills needed to install, configure, manage, monitor, and troubleshoot Microsoft Forefront Threat management Gateway (TMG). This course explores Firewall technologies, Penetration testing using Wireshark and an examination of common attacks on Enterprise level networks. Hands-on projects in each chapter are an essential activity for students. Unless students have a strong background as a network technician or administrator, these projects could be a first attempt at implementing many of the services that comprise network security. Threaded Case projects give a more practical feel to the material and are varied in their scope and content.

NETWORK ADMINISTRATION V NETW 8100 The goal of this course is to provide the skills needed to install, configure, manage, monitor and troubleshoot Microsoft Exchange Server 2010. In particular, topics covered include installation, configuration, troubleshooting and building a secure Microsoft Exchange Server 2010 Network infrastructure. Hands-on projects in each chapter are an essential activity for students. Case studies give a more conceptual feel to the chapter material and are varied in their scope and content. The NETW 8100 course content contains material that maps to some of the objectives cited in the requirements for the Microsoft Exchange Server 2010, Configuring Exam (70-662).

ONLINE PROGRAMMING I CICS 5205 This is the first of two courses that trains the student in the principles and procedures used in programming online computer systems. This is specifically done by instruction in the IBM online transaction processing system CICS Transaction Server v6.

ONLINE PROGRAMMING II CICS 6205 This is the second of two courses that trains the student in the principles and procedures used in programming online computer systems. This is specifically done by instruction in the IBM online system CICS Transaction Server v6. This course will also start to explore versions of CICS

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processing that support web-based access and web services.

OPERATIONS MANAGEMENT I OPER 1200 This course introduces students to the role of Operations managers in any business – service provider or manufacturer – and begins to explore the wide range of contributions that these people make to the organization. Operations managers are involved in helping manage resources effectively so that the organization can, in an efficient and competitive way, supply products and/or services that meet the needs of its customers. By the end of the course, students will have developed an awareness of some of the activities and decisions that operations managers are involved with as they strive to continuously improve all aspects of the way the organization designs, produces, and delivers the products or services that its customers demand. Careers in operations management are challenging, rewarding, and diverse, and an important goal of the course is to help students build an awareness of the variety of career paths open to someone with an operations management background. Students will be able to identify common operations management-related positions in an organization and begin to identify the skills and abilities that are commonly required to be successful in this field. Students will begin to assess whether operations management is a good “fit” for their own interests and career goals.

OPERATIONS MANAGEMENT II OPER 2200 This is the second level survey course in operations management, and provides a continuation of the introductory topics relevant to the operations management profession. Operations managers are involved in helping manage resources effectively so that the organization can, in an efficient and competitive way, supply products and/or services that meet the needs of its customers. This course introduces demand forecasting, planning, process design, layout strategies, work measurement, just in time and lean operations, and supply chain management. Careers in operations management are challenging, rewarding, and diverse, and an important goal of the course is to continue to help students build an awareness of the variety of career paths open to someone with an operations management background.

PC HELPDESK COMP 4207 This course focuses on the key knowledge, skills and abilities of technical support professionals including, decision making, troubleshooting, software installation, communicating successfully with a client, determining the client’s specific needs, and writing for the end user. This course includes the latest in support industry trends, especially the use of Web and e-mail-based support. With balanced coverage of both soft skills and technical skills, this course is an excellent resource for those seeking employment in the technical-support field as well as programmers and analysts.

PROJECT MANAGEMENT PROJ 3202 This introductory course provides a basic understanding of the principles of Project Management, specifically for Information Systems students. Students will learn how to create and monitor a project using Microsoft Project. Students will also plan, manage, execute and close a project, taking into consideration all project constraints. This course combines theory and practical assignments while introducing students to current accepted project management methods and terminology, as outlined by the Project Management Institute (PMI). Students will use their PM and MS-Project skills to control group / case assignments provided by faculty in other courses as an ongoing practical application.

PROJECT MANAGEMENT PROJ 6101 Project management is a carefully planned

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and organized approach to achieve a specific goal or end result. Typically this is a one-time task, such as construction of a building or implementing a new computer networking system. Project management includes developing a project plan, which includes defining project goals and objectives, specifying the tasks, how the goals will be achieved, the resources required, projected budgets, and timelines for completion. It also includes implementing the project plan and monitoring the tasks to be sure the project stays on budget, that is, to ensure the plan is being managed according to your plan. Project management usually follows major phases (with various titles for these phases), including a feasibility study, project planning, implementation, evaluation, and support/maintenance.

SCRIPTING & AUTOMATION I PROG 3103 This is the first course on scripting and automation covering DOS and Linux/Unix. System and network administrators are often required to automate routine tasks with short programs called scripts. This course introduces the students to scripting under Windows (batch files at windows command line, DOS) and Linux/Unix (shell scripts) for system administration and automation. Some of the topics covered under windows are Task scheduling, Windows Systems Administration, User management and Windows Networking. This course will also introduces the students to Unix/Linux File Management, Utilities and also how to write, debug, run, and modify shell scripts for system administration and logfile processing. Students will create scripts both on the real machine and also virtual machine by installing and configuring different windows and Linux operating systems using virtualization software.

SCRIPTING & AUTOMATION II PROG 4103 This is the second course on scripting and automation which covers VBScript and Windows Script Host (WSH). The students will be able to develop automated scripts that perform desktop administration, task scheduling, user administration, network administration, system monitoring, managing registry and Microsoft office components using WSH, Windows Management Instrumentation (WMI) and Active Directory Service Interfaces (ADSI).

CCNA SECURITY I SECR 1100 Cisco Certified Network Associate Security (CCNA® Security) validates associate-level knowledge and skills required to secure Cisco networks. This course prepares students to demonstrate and apply the skills required to develop a security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats. The CCNA Security curriculum emphasizes core security technologies, the installation, troubleshooting and monitoring of network devices to maintain integrity, confidentiality and availability of data and devices, and competency in the technologies that Cisco uses in its security structure. This course maps to some of the objectives of the 640-554 IINS Certification Exam.

STATISTICS I MATH 2201 This course is designed to equip the student with a working knowledge of descriptive statistical methods. Emphasis is balanced among theoretical concepts, calculations, and data interpretation. Major topics covered include frequency distributions, graphic presentation of data, measures of centre and variation, probability concepts, probability distributions, sampling methods, Central Limit Theorem, and correlation/regression analysis . For those students using a laptop computer, the course makes extensive use of the statistical capabilities of Excel.

SYSTEMS ANALYSIS &DESIGN SAAD 3203 This course introduces students to

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systems analysis and design processes and practices, specifically the object-oriented approach to system development. Topics covered will include basic object-oriented concepts, modeling and UML notation, the development life cycle, object-oriented development tools and a basic introduction to the SDLC.

UNIFIED COMMUNICATIONS VOIP 2100 This unified communications course provides an introduction to converged voice and data networks and addresses the challenges faced by its various technologies. In this course, students will learn about Cisco CallManager Express (CME) architecture, components, functionality and features. They will also learn Voice over IP (VoIP) and Quality of Service (QoS) technologies and apply them to the Cisco CME environment.

VISUAL BASIC I VISB 3202 This is an introductory course in the programming language Visual Basic course with emphasis on lab problems. Visual Basic 2010 will be used. Visual Basic is a principle programming technology in a Microsoft environment, which can be used either as a standalone product to code customized applications, or in conjunction with other products. The students must use a laptop computer as specified by Durham College.

VISUAL BASIC II VISB 6201 This is an intermediate course in Microsoft’s Visual Basic programming language. Visual Basic is a principle programming technology in a Microsoft environment, which can be used either as a standalone product to code customized applications, or in conjunction with other products. Key elements of this course include the use of advanced intrinsic .NET objects, user-defined classes, inheritance and collections. VB 2010 will be used in this course, it is expected that all students have Visual Studio 2010 installed on their laptops for all development in this course, professional version is preferred and students can acquire a copy from Microsoft’s DreamSpark website https://www.dreamspark.co.