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ARI LAW, P.C. Ali A. Aalaei, State BarNo. 254713 ali@arilaw.com Bo Zeng, State Bar No. 281626 bozeng@arilaw.com 22 Battery Street, Suite # 1000 San Francisco, CA 94111 Telephone: 415-357-3600 Fax: 415-357-3602

Attorney for Plaintiff, Dr. Randal Pham

SUPERIOR COURT OF THE STATE OF CALIFORNIA

COUNTY OF SANTA CLARA.

UNLIMITED JURISDICTION

RANDAL PHAM, an individual,

Plaintiff,

vs.

JENNY LEE, an individual, ALVIN LEE, an individual, DOES 1-10 inclusive.

1 1 ) ) ) ) )

CASE NO.

COMPLAINT FOR:

) 1. )

DEFAMATION

) JURY TRIAL DEMANDED ) ) ) ) ) ) ) ) ) ) ) )

COMPLAINT

FACTUAL ALLEGATIONS APPLICABLE TO ALL CAUSES OF ACTION

2 1. Plaintiff Randal Pham is a professional service provider who resides and practices in the County o

3 Santa Clara, California.

4 2. On information and belief, defendants Jenny Lee and Alvin Lee are individuals residing with the

5 State of California.

6 3. Defendants Jenny Lee and Alvin Lee posted statements regarding plaintiff and plaintiffs business

7 on various online websites.

s 4. On information and belief, defendants Jenny Lee and Alvin Lee are not direct recipients of any

9 goods sold or services rendered by plaintiff.

10 5. The statements posted by defendants are false, inaccurate, and/or defamatory.

11 6. Plaintiff seeks compensatory and injunctive relief against defendants.

12 PARTIES

13 7. Plaintiff is a professional services provider residing within the County of Santa Clara.

14 8. On information and belief, defendant DOES 1-10 are individuals residing in California.

15 9. The true names and/or capacities, whether individual, corporate, associate, or otherwise of

16 defendant DOES 1-10, inclusive, are unknown to plaintiff, who therefore sue said defendants by

17 such fictitious names pursuant to California Code of Civil Procedure § 4 74. Plaintiff alleges that

18 each of said fictitious defendants is in some manner responsible for the acts and occurrences

19 hereinafter set forth. Plaintiff will amend this complaint to show their true names and capacities

20 when the same as ascertained, as well as the manner in which each fictitious defendant is

21 responsible.

22 10. Upon information and belief, at all times relevant hereto, Defendants were acting as the agents,

23 ostensible agents, employees, servants, partners, aiders and abettors, co-conspirators, and/or joint

· 24 venturers of each other, and in performing the acts and course of conduct set forth herein,

25 Defendants were acting within the course and scope of such agency or conspiracy, and Defendants

26 approved, ratified, permitted, condoned and/or affirmed the acts and course of conduct set forth

27 herein.

H 2 COMPLAINT

2 JURISDICTION AND VENUE

3 11. Defendants are subject to the jurisdiction ofthis Court by virtue of his residence in California.

4 12. Venue is proper in this county because defendants made defamatory statements arising out of or

5 regarding services that took place in Santa Clara County. The defamatory statements also led to

6 injuries to plaintiff's business in Santa Clara County.

7

8 FIRST CAUSE OF ACTION

9 (DEFAMATION)

10 (Plaintiff against All Defendants)

11 13. Plaintiff re-alleges and incorporates by reference all paragraphs of this Complaint.

12 14. Plaintiff is informed and believes and thereon alleges that defendants have made false and

13 defamatory statements regarding plaintiff and defendants knew or should have known that such

14 statements were false at the time they were made. The statements, including but not limited to the

15 publications shown in Exhibits A, B, and C to this Complaint, were made with malice and intent to

16 injure plaintiff's business and business reputation. The statements were not discovered by plaintiff

17 until on or around mid-2012.

18 15. Defendants reasonably understood or knew that the statements were about plaintiff. Defendants

19 reasonably understood or knew the content of the statements they made and the effects it would

20 have on plaintiff.

21 16. Defendants failed to use reasonable care to determine the truth or falsity of the statements.

22 17. As a result of such defamatory statements, plaintiff has thereby suffered injury and damage to his

23 business and goodwill in an amount to conform to proof at trial, but in no event less than the

24 jurisdictional minimum of this Court.

25 18. The statements were a substantial factor in causing the harm.

26 19. Because the defamatory statements were made with malice and intent to injure, plaintiff is entitled

27 to exemplary and punitive damages in a sum appropriate to punish such defendants.

28 3

COMPLAINT

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WHEREFORE Plaintiff prays for trial by jury and judgments against defendants as follows:

PRAYER FOR RELIEF

1. That judgment be entered in favor of plaintiff against defendants;

2. That plaintiff be awarded costs of suit;

3. That defendants be preliminarily and permanently enjoined from defaming plaintiff;

4. That plaintiff be awarded compensatory, special, nominal, and punitive damages.

5. That the Court grant such further relief as the Court deems just and proper.

WHEREFORE, a jury trial is demanded.

Respectfully submitted,

·~ ~ Ali A. Aalaei

4

COMPLAINT

Attorney for Plaintiff, Dr. Randal Pham

)

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·/27/12

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) Alvin L.'s Reviews I Davis I Yelp

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MyHomatown : San Jose

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F.~!.t~t-~Y: .. ~ -~-~R.f:!~-~':! .. --~-_q-~~~-~-~r.x .. ·-·--- _____ ... -----------------------Randol Pham, MD, FACS Categwy: Cosn-etk; Surgeon$

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---------------~-?~~x.:.~ .. -~~~ 455 O'Connor Dr San Jose, CA £15128 (408) 998-1618

J'w laken my grandmother hare multiple 11mes for he~.appolnlments and needlsss to say, U1ls place flustratea .ne greally. Theyoverbook Bvaly!!,ll,lgla day to ma>dmlze how much money1heymake In a day, Thoytold me it shouldn't take more lhan an hour, but in the end 1 miss ad nn appointment I had because I endad up waiting for 2.6 hnurs. This has happijlled on multiple ocCllslons which Ieee RB veryll1lprofesslonal, 'the reason for!Hitling an appointrnontls to make sure 'ft!U don't waste Hmc waitlng.Sure all oflha patient are moatly sonlor cltlzans thatdonlmlnd waiUng for hours because they van Interact tmd eoclalizo with the ~>our\tless others who ha\'6 been walling. but what about the people who taka them there and are forced to walt

If you schedule tm ilppoJnltnontfor4:30 and aren't seen unUI6, there fl!i definitely something wrong with your scheduling system.! hlghlysuggestlhE~tyou fix that problem.Afree clinic molfes faslorthan this place.

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1540 Valdora S! Dav!s, CA 95618 (530)16S..2662

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I've Uvad hore for 3 years now and I can lell you that the new management Is amazl'n9. They are kind and frlen!ilyand get lo know you on a first t1ame bae.ie. The lvlalnlenanoe dude lives there and Is on top ofhls stuff. Mo~treporte are repaired In less ttlan 24 hours. Yeah, their g~n and pool aren't extravaQallt but the new management makes the plaoo completolyworth ll.

Theypro~de freo scantrans, blue. booka, and goodies durln9 finals Wf.lek. Theyhava a wee.ks gn1ce poriod frJr rant. Parking Is raadilyavollablo tmd froo If you llva thoro.M)'house has 7 paliclng permits, at one point 9. ~have navet· seen an~ne gilt towed there either.

The! M and Wllne art~ located right across Lho &treol, Safowayt~nd rile aid are justa mlnuto walk away, lh$re'$ no need to waste gas drh.1ng to lhe grocarystore. OVGr all this plf!co Is oxcellent to llvn ln. YeBh U1e plica Is a 11\llo much, but eWI)Whera In south Otn-1s is nnd tr you're goh'g to pay good money at leastlhe managam(.m\ boltor bo lop notch.

Boolo"nmk Sond To A f"llond Unkto IIIIGR('Vlf~W

Veyttfatlan Houso Cotngmlas: Vego!llrlall, Asinn Fus!on

r.u.uu;~: .::; 12110!201 1

{)20 E Snnta Oar a St San Jose, CA. 95112 ("03) ?.92·3798

This was my first Ume back In El while, and n<:~lhlng has changed muoh exwptthe mrmu, Thera EIJa definitely a lot less pictures, but the OJ>tlone haYe grown, They no longer offer only Pslan cuisine but have e>panded lo tnr..ludelndlan and weslem enb"ee's as well. A few or the things myCarnllyand J always gotero the Au-Lac Sweet& Sour soup, Golden Era, and the claypotsensullon. Each dish It~ propared fresh and Ia packod with Oawr, t1ot bland llka mtmy would think. · · ·

In th_t~ Asian community this place is seen tiS sllghlly over priced ror vagetarl!.m food, but h.:1 definitely worth lhafew alrtra bi.IGkB per dish. Dish's fiVBI'a[Je $10oo$12 n plata which Is family

· ! s~s. Rica Is not priced per pars~;~n Ilk~ most A91an restaurants, but bythe Bowl size that everyone st1arcs, tH.lch rofill Is $3.50 ror tha lnrge.

The s-alvors here at"e very diverse, so if you need help picking a dish that catars to j--OUr pallet tha1) l<lok no further. Tho pl<lGe does look sllghUytaekywlth pictures of the lallyovaty.'lhare, b\lla£-J(I(I f(om that the rood and ser'vica aro great.

Hash H!)USe A Go Go Categur!as.: Breald'ae.t & Brunch, American (New) Neighborhood: Hillcreot

.362£16lhAve Son Diego.-CA 92103 (619) 298·4646

8/24/21)11

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:lo1Ft1cmrl11 04 Rovlcws 2 Rovlow UpdA!es

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Rating Dlstrlbuliolt

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lot~a.tlon San Jose, CA

Y&lplng Since October 21J07

\nny V.'s Reviewal San Jose I Yelp

Recent Reviews 64 Uo\'ielvs-

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Decontpricas. Good set\4co.

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Wenner W.1ltl0mat W, MO Category: Pod{;llr1clall$

l'l t.11'.11'JQ 6i2612012

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··--·----~~~-~r=.!.-~~~ 846Park Ave Son JMc, CA 9G12/J (406) 297~1078

2081 Forost Ave San Joso, CA 95128 (408] 29NIM9

Or. Wenner was our ramliy podfatrlclnn. He provided o1.uo for mysoff, myslsler, and my brothers.!IO(tk rotward to having him core for my kids.

Sen(! To Afii<Jtlr.l Link to lhi\\Reviuw

Rt~ndal Pham, MD, FACS category: Cnsmetlc Swgaons

a~~JDt~Ut]W2812ot2 Hlt'& a crook. Slay away.

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Haute tleeuty Coutur& Cotegolias: Nail Saloll$, Hair Ran-oval

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455 O'Connor IX San Jose, CA 05128 (408} !:108·1816 .

986 The Atamada St.ul,lose, Cl\ 96126 (408) 971-1666

Prlws ure reasonabhi. The plare Is &upar 9le~m, sl!flJ)fe, ami cuto.lho gltis thare nre so kind ancl accommQdatlng. Til$ybroughtus water, warm neck plllolws, and even gave os a small gift of lotion f.lflarour appolntrnant. The 011lydraw back Is Umtlheyhave 2·3 omployaas, find 3 m~ssugu chairs, So }(IU should call ahead to oonllrm availability.

Son !I Ttl A ftlalltl Uuk \o \his R&~l!l~/

Leung's White Crane Lion and Dragon Assculat/on Ctllegorll)~: Parforn1ng Arts, Mmlal Arls Ne!ghborhuod: (lllnt~town

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32 &l!nt Luuis May SanFumclsco, CA S4133 (415) 720-6830

Renllyllvaned u[J lh~:~ evant.l<lda and adult.'!: loV&d the Jlon dancet&. Bast prices I could find In the bayaron. Very professional to work with. I'd highly recommend them.

Uool-morl< Sf.lnd TQ A Ftlcnd Link to lhlt~Rovlow

Lmmy Bridal ~One St<lp Woddlng Category: Bt/dltl

~~~ub~·-~:~ .~..:~ :: . ..J UtJdiJ/(J. 5/312012

1758. Cop!toiAve San Jose, CA 95127 {408)259·1972

j Vcryfitnltad seloctlon ofM dal and chaong sam. One of the ladie-s Is prottyrud&. Ronlal prices are Ule soma as others· around San Jose.

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l'hls place calera to people planning o Vietnamese wedding. '01eyhavs (I decent solocUon with ok pricaa, The thing I like about lanny's bridal is the CUbtotner aervfce Is oxoollenl. They arc wry kind and tako tho Orne w halp )t!U. You must be ob\o lo spoak Violn;.1mese though. llu~·lr English Is llmltod.

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Now 111u Thao Bridal anti Tuxedc. , CslagO/Ies:.Br!di\1, Saw!ng &AUttraUom

2302 Sonter Road &ln Joae, CA D5112 (40H) 281J·9709

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li>'OODO Randal T. Pham. MD 0312!./\2: "Ft:aud' The'ft"Om~tl:-~~pal:ie.""ltt:-..&!:fsa:m.mil'lg:meout:r.:f$200. Tht!doctot~hew~gol:ngt:ren:ier~~b

hel~ wt!:h my v'.sian. He -e:nded up crderir.g ~ ~rof ~ ~"ding~s yw .c;m pl.1lrlldse from tfle drug store. Do net tru.st.him. HeOol!:>thls:.~to~pd:ient:.-.a::. ~ l wa:.in the klbOy ~~r".d~ ~~.sam~ pwb!em bt:ing reported by~~~

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·, CM 010 -..£K{i11:A ~~~~C': WITHOUT ATTORNEY (Name, State Bar number, and address): FOR COURT USE ONLY

Ali A.Aalaei, State Bar No. #254713 22 Battery Street, Suite #1000 r,; ' :' ~

San Francisco, CA 94111 415-357-3602 TELEPHONE NO., 415-357-3600 FAX NO.: 0 NDORSEOJ ATTORNEY FOR (Namet Randal Pham

SUPERIOR COURT OF CALIFORNIA, COUNTY OF .Santa Clara F"!U~D sTREET ADDREss, 191 N. First Street

JUL 12 ..eft!! MAIUNGAooREss, 191 N. First Street c1rv ANoztecooe, San Jose, CA 95113 . .....

BRANcH NAME' Civil Unlimited 1Jirt4H.Y~ ~sal<i, Cialll oln~-Coot CASE NAME: &r ""~

y ol Sanla ()<!Ia; ca~

Randal Pham v. Jenny Lee, Alvin Lee, and Does 1-10 ·---~-' '

CIVIL CASE COVER SHEET Complex Case Designation CASE NUMBER: ~ ,

0 Unlimited D Limited D Counter D Joinder (Amount (Amount JU"fE 1 c v 2 2 8~ demanded demanded is Filed with first appearance by defendant

exceeds $25,000) $25,000 or less) (CaL Rules of Court, rule 3.402) DEPT:

Items 1-6 below must be completed (see instructions on page 2). . "}"('}

1. Check one box below for the case type that best describes this case: /

2.

Auto Tort Contract Provisionally Complex Civil Litigation D Auto (22) D Breach of contract/Warranty (06) (Cal. Rules of Court, rules 3.400-3.403)

D Uninsured motorist (46) D Rule 3.740 collections (09) D Antitrustrrrade regulation (03) Other PIIPDIWD (Personal InJury/Property D Other collections (09) D Construction defect (10) Damage/Wrongful Death) Tort D Insurance coverage (18) D Mass tort (40) D Asbestos (04) D Other contract (37) D Securities litigation (28) 0 Product liability (24) Real Property D Environmental/Toxic tort (30) D Medical malpractice (45) D Eminent domain/Inverse D Insurance coverage claims arising from the D Olher PIIPDIWD (23) condemnation (14) above listed provisionally complex case

Non-PIIPDIWD (Other) Tort D Wrongful eviction (33) types (41)

D Business tort/unfair business practice (07) D Other real property (26) Enforcement of Judgment

D Civil rights (08) Unlawful Detainer D Enforcement of judgment (20)

W Defamation (13) D Commercial (31) Miscellaneous Civil Complaint

D Fraud (16) D Residential (32) D RIC0(27) D Intellectual property (19) D Drugs (38) D Other complaint (not specified above) (42) D Professional negligence (25) Judicial Review Miscellaneous Civil Petition D Other non-PIIPDIWD tort (35) D Asset forfeiture (05) D Partnership and corporate governance (21) Employment D Petition re: arbitration award (11) 0 Other petition (not specified above) (43) D Wrongful termination (36) D Writ of mandate (02) D Other employment (15) D Other Judicial review (39) This case U is W is not com lex under rule 3.400 of the California Rules of Court. If the case is com lex, mark the p factors requiring exceptional judicial management:

p

a. D Large number of separately represented parties

b.O Extensive motion practice raising difficult or novel issues that will be time-consuming to resolve

c. D Substantial amount of documentary evidence

d. D Large number of witnesses

e. D Coordination with related actions pending in one or more courts in other counties, states, or countries, or in a federal court

f. D Substantial postjudgment judicial supervision

3. Remedies sought (check all. that apply): a.0 monetary b. 0 nonmonetary; declaratory or injunctive relief c. 0 punitive 4. Number of causes of action (specify): 1 5. This case D is 0 is not a class action suit 6. If there are any known related cases, file and serve a notice of related case. (You may use form CM-015.)

Date: July 12, 2012 ~. /C =>-AliAalaei ~

(TYPE OR PRINT NAME) L---'---,(S"'IG;;;N:;;;A,;TU"R"'e"o"F "'PA"R'"TY000"'R"A"TT"'o'"R""NE"Y"F"'o"R i>pA"R'"TY"'l ____ _ NOTICE

• Plaintiff must file this cover sheet with the first paper filed in the action or proceeding (except small claims cases or cases filed under the Probate Code, Family Code, or Welfare and Institutions Code). (CaL Rules of Court, rule 3.220.) Failure to file may result in sanctions.

• File this cover sheet in addition to any cover sheet required by local court rule. • If this case is complex under rule 3.400 et seq. of the California Rules of Court, you must serve a copy of this cover sheet on all

other parties to the action or proceeding. • Unless this is a collections case under rule 3.740 or a complex case, this cover sheet will be used for statistical purposes only_. __

f1a9e1 of2

Form Adopted'for Mandatory Use Judicial Councll of California CM..()10 (Rev. July 1, 2007]

CIVIL CASE COVER SHEET Cal. Rules of Court, rules 2.30, 3.220, 3.400-3.403, 3.740, Cal. Standards of Judicial Admlnislral!on, std. 3.10

www.oourtinfo.ca.gov

CM-010 INSTRUCTIONS ON HOW TO COMPLETE THE COVER SHEET

To Plaintiffs and Others Filing First Papers. If you are filing a first paper (for example, a complaint) in a civil case, you must complete and file, along with your first paper, the Civil Case Cover Sheet contained on page 1. This information will be used to compile statistics about the types and numbers of cases filed. You must complete items 1 through 6 on the sheet. In item 1, you must check one box for the case type that best describes the case. If the case fits both a general and a more specific type of case listed in item 1, check the more specific one. If the case has multiple causes of action, check the box that best indicates the primary cause of action. To assist you in completing the sheet, examples of the cases that belong under each case type in item 1 are provided below. A cover sheet must be filed only with your initial paper. Failure to file a cover sheet with the first paper filed in a civil case may subject a party, its counsel, or both to sanctions under rules 2.30 and 3.220 of the California Rules of Court.

To Parties In Rule 3.740 Collections Cases. A "collections case" under rule 3.740 is defined as an action for recovery of money owed in a sum stated to be certain that is not more than $25,000, exclusive of Interest and attorney's fees, arising from a transaction in which property, seNices, or money was acquired on credit. A collections case does not include an action seeking the following: (1) tort damages, (2) punitive damages, (3) recovery of real property, (4) recovery of personal property, or (5) a prejudgment writ of attachment. The identification of a case as a rule 3.740 collections case on this form means that it will be exempt from the general time-for-seNice requirements and case management rules, unless a defendant files a responsive pleading. A rule 3.740 collections case will be subject to the requirements for seiVice and obtaining a judgment in rule 3. 740. To Parties In Complex Cases. In complex cases only, parties must also use the Civil Case Cover Sheet to designate whether the case is complex. If a plaintiff believes the case is complex under rule 3.400 of the California Rules of Court, this must be indicated by completing the appropriate boxes in items 1 and 2. If a plaintiff designates a case as complex, the cover sheet must be seiVed with the complaint on all parties to the action. A defendant may file and seNe no later than the time of its first appearance a joinder in the plaintiff's designation, a counter-designation that the case is not complex, or, if the plaintiff has made no designation, a designation that

the case is complex. CASE TYPES AND EXAMPLES Auto Tort

Auto (22)-Personallnjury/Property Damage/Wrongful Death

Uninsured Motorist (46) (if the case involves an uninsured motorist claim subject to arbitration, check this item Instead of Auto)

Other PIIPD/WD (PersonallnjUJy/ Property Damage/Wrongful Death) Tort

Asbestos (04) Asbestos Property Damage Asbestos Personal Injury/

Wrongful Death Product Liability (not asbestos or

toxic/environmental) (24) Medical Malpractice (45)

Medical Malpractice­Physicians & Surgeons

Other Professional Health Care Malpractice

Other PI/PD/WD (23) Premises Liability (e.g., slip

and fall) Intentional Bodily lnjury/PD/WD

(e.g., assault, vandalism) Intentional Infliction of

Emotional Distress Negligent Infliction of

Emotional Distress Other PiiPD/WD

Non-PI/PD/WO (Other) Tort Business Tort/Unfair Business

Practice (07) Civil Rights (e.g., discrimination,

false arrest) (not civil harassment) (08)

Defamation (e.g., slander, libel) (13)

Fraud (16) Intellectual Property (19) Professional Negligence (25)

Legal Malpractice Other Professional Malpractice

(not medical or legal) Other Non-PIIPD/WD Tort (35)

Employment Wrongful Termination (36) Other Employment (15)

CM-010fRev. July 1, 2007)

Contract Breach of Contraci!Warranty (06)

Breach of Rental/Lease Contract (not unlawful detainer

or wrongful eviction) Contract/Warranty Breach-Seller

Plaintiff (not fraud or negligence) Negligent Breach of ContracV

Warranty Other Breach of Contract/Warranty

Collections (e.g., money owed, open book accounts) (09) Collection Case-Seller Plaintiff Other Promissory Note/Collections

Case Insurance Coverage (not provisionally

complex) (18) Auto Subrogation Other Coverage

Other Contract (37) Contractual Fraud Other Contract Dispute

Real Property Eminent Domainllnverse

Condemnation (14) Wrongful Eviction (33) Other Real Property (e.g., quiet title) (26)

Writ of Possession of Real Property Mortgage Foreclosure Quiet Title Other Real Property (not eminent domain, landlord/tenant, or foreclosure)

Unlawful Detainer Commercial (31) Residential (32) Drugs (38) (if the case involves Illegal

drugs, check this item; otherwise, report as Commercial or ResidentiaQ

Judicial Review Asset Forfeiture (05) Petition Re: Arbitration Award (11) Writ of Mandate (02)

Writ-Administrative Mandamus Writ-Mandamus on Limited Court

Case Matter Writ-Other Limited Court Case

Review Other Judicial Review (39)

Review of Health Officer Order Notice of Appeal-Labor

Commissioner A eais

CIVIL CASE COVER SHEET

Provisionally Complex Civil Litigation (Cal. Rules of Court Rules 3.400-3.403)

Antitrusi/Trade Regulation (03) Construction Defect (10) Claims Involving Mass Tort (40) Securities Litigation (28) Envlronmentalffoxic Tort (30) Insurance Coverage Claims

(arising from provisionally complex case type fisted above) (41)

Enforcement of Judgment Enforcement of Judgment (20)

Abstract of Judgment (Out of County)

Confession of Judgment (non­domestic relations)

Sister State Judgment Administrative Agency Award

(not unpaid taxes) Petition/Certification of Entry of

Judgment on Unpaid Taxes Other Enforcement of Judgment

Case Miscellaneous Civil Complaint

RICO (27) Other Complaint (not specified

above) (42) Declaratory Relief Only Injunctive Relief Only (non-

harassment) Mechanics Lien Other Commercial Complaint

Case (non-tort/non-complex) Other Civil Complaint

(non-tortlnon.-compfex) Miscellaneous Civil Petition

Partnership and Corporate Governance (21)

Other Petition (not specified above) (43) Civil Harassment Workplace Violence Elder/Dependent Adult

Abuse Election Contest Petition ·tor Name Change Petition for Relief From Late

Claim Other Civil Petition

Page 2 of 2

SUM-100

SUMMONS (CIT A CION JUDICIAL)

NOTICE TO DEFENDANT:

%~WIL1fi:7~~rf<lfv~~J~t; ALVIN LEE, an individual; DOES 1-10 inclusive

YOU ARE BEING SUED BY PLAINTIFF: (LO ESTA DEMANDANDO EL DEMANDANTE): RANDAL PHAM, an individual

FOR COURT USE ONLY (SOLO PARA USO DE LA CORTE)

f£NOORS£0) f'IU:~O

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IJaV.dH YarllaSl!i, L~IVJeSi · Coull lli. OJJ/J~oiSim!a~.Cal!o~ L----~Ciik

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NOTICE I You have been sued. The court may decide against you without your being heard unless you respond within 30 days. Read the information below.

You have 30 CALENDAR DAYS after this summons and legal papers are served on you to file a written response at this court and have a copy served on the plaintiff. A letter or phone call will not protect you. Your written response must be in proper legal form if you want the court to hear your case. There may be a court form that you can use for your response. You can find these court forms and more information at the California Courts Online Self-Help Center (www.courllnfo.ca.gov/selfhelp), your county law library, or the courthouse nearest you. If you cannot pay the filing fee, ask the court clerk for a fee waiver form. If you do not file your response on time, you may lose the case by default, and your wages, money, and property may be taken without further warning from the court.

There are other legal requirements. You may want to call an attorney right away. If you do not know an attorney, you may want to call an attorney referral service. If you cannot afford an attorney, you may be eligible for free legal services from a nonprofit legal services program. You can locate these nonprofit groups at the California Legal Services Web site (www.lawhelpcalifornla.org), the California Courts Online Self-Help Center (www.courtinfo.ca.gov/selfhelp), or by contacting your local court or county bar association. NOTE: The court has a statutory lien for waived fees and costs on any settlement or arbitration award of $10,000 or more in a civil case. The court's lien must be paid before the court will dismiss the case. tAVISOI Lo han demandado. 81 no responde dentro de 30 d/as, Ia corte puede decidir en su contra sin escuchar su versl6n. Lea Ia informaci6n a continuaci6n.

Tiene 30 DIAS DE CALENDAR/0 despu6s de que le entreguen esta cltaci6n y papeles legales para presentar una respuesta por escrito en est a corte y haoer que se entregue una copia al demandante. Una carla o una 1/amada tefef6nica nolo protegen. Su respuesta por escrito tiene que estar en formato legal correcto si desea que procesen su caso en Ia corte. Es poslble que haya un formulario que usted pueda usar para su respuesta. Puede encontrar estos formularios de Ia corte y m<Js informaci6n en e/ Centro de Ayuda de las Cortes de California (www.sucorte.ca.gov), en Ia biblioteca de /eyes de su condado o en fa corte que /e quede mBs cerca. Sino puede pagar Ia cuota de presentac/6n, pida a/ secretario de fa corte que le dB un formu/ario de exenci6n de pago de cuotas. Sino presenta su respuesta a tiempo, puede perder e/ caso par incumplimiento y Ia corte fe podrB quitar su sue/do, dinero y blenes sin m6s advertencla.

Hay otros requisites legales. Es recomendable que llama a un abogado inmediatamente. Sino conoce a un abogado, pu6de /lamar a un servicio de remisi6n a abogados. Sino pqede pagar a un abogado, es posib/e que cumpla con los requlsltos para obtener servicios legales gratuitos de un programa de servicios legales sin fines de Iuera. Puede encontrar estos grupos sin fines de Iuera en el sitio web de California Legal Services, (www.lawhelpcalifornia.org), en el Centro de Ayuda de las Cortes de California, (www.sucorte.ca.gov) o ponifmdose en contacto con Ia corte o el co/agio de abogados locales. AVISO: Por ley, Ia corte tiene derecho a reclamar las cuotas y /os costas exentos por lmponer un gravamen sabre cualquier recuperaci6n de $10,000 6 mas de valor recibida mediante un acuerdo o una concesi6n de arbltraje en un caso de derecho civil. Tiene que pagar el gravamen de Ia corle antes de que Ia corte pueda desechar el caso.

The name and address of the court is: CASE NUMBER: (NUmero del Caso): lEI nambrerdireqci6.A

1de Ia corte es): Superior Court of California

county o :Santa c ara 191 N. First Street, San Jose, CA 95113 1 1'\1/'!lm~"'"''"'-

The name, address, and telephone number of plaintiffs attorney, or plaintiff without an attorney, is: (EI nombre, Ia direcci6n y e/ numero de te/etono del abogado del demandante, a del demandante que no tiene abogado, es): Ali Aalaei, 22 Battery Street #1000, San Francisco, CA 94111, 415-357-3600

· . ..\

~F~~~~) JUL 1 2 2012 ,~k\ (i:~~~1na) ~~========='--·~r~~:~·u~~tia"!_i (For proof of service of this summons, us r f of Service of Summons (form POS- ·f?).) (Para prueba de entrega de esta citati6n ~6 ormu/arlo Proof of Service of Summonsl(P. OS-010)).

NOTICE T~ PERSON SERVED: You are serve~ ISEALJ 1. 0 asQ, individual defendant. ;.;>" ·

Form Adopted for Mandatory Use Jud!c!a! Council of Ce!iforn!a SUM-100 (Rev. July1, 2009]

2. D as the person sued under the fictitious name of (specify):

3. D on behalf of (specify):

under: D CCP 416.10 (corporation) D CCP 416.20 (defunct corporation) D CCP 416.40 (association or partnership)

D other (specify): 4. D by personal delivery on (date):

SUMMONS

D D D

CCP 416.60 (minor) CCP 416.70 (conservatee) CCP 416.90 (authorized person)

Pa e1of1

Code of Civil Procedure§§ 412.20, 465 www.courtlnfo.ca.gov

ATTACHMENT CV-5012

CIVIL LAWSUIT NOTICE Superior Court of California, County of Santa Clara 191 N. First St., San Jose, CA 95113

CASE NUMBER: i 1

PLEASE READ THIS ENTIRE FORM

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PLAINTIFF (the person suing): Within 60 days after filing the lawsuit, you must serve each Defendant with the Complaint, Summons, an Alternative Dispute Resolution (ADR) Information Sheet, and a copy of this Civil Lawsuit Notice, and you must file written proof of such service.

DEFENDANT (The person sued): You must do each of the following to protect your rights:

1. You must file a written response to the Complaint, using the proper legal form or format, in the Clerk's Office of the Court, within 30 days of the date you were served with the Summons and Complaint;

2. You must serve by mail a copy of your written response on the Plaintiff's attorney or on the Plaintiff if Plaintiff has no attorney (to "serve by mail" means to have an adult other than yourself mail a copy); and

3. You must attend the first Case Management Conference.

Warning: If you, as the Defendant, do not follow these instructions, you may automatically lose this case.

RULES AND FORMS: You must follow the California Rules of Court and the Superior Court of California, County of Santa Clara Local Civil Rules and use proper forms. You can obtain legal information, view the rules and receive forms, free of charge, from the Self-Help Center at 99 Notre Dame Avenue, San Jose (408-882-2900 x-2926), www.scselfservice.org (Select "Civil") or from:

• State Rules and Judicial Council Forms: www.courtinfo.ca.qovlforms and www.courtinfo.ca.gov/rules • Local Rules and Forms: htto://www.sccsuperiorcourt.org/civillrule 1toc.htm

CASE MANAGEMENT CONFERENCE ICMCI: You must meet with the other parties and discuss the case, in person or by telephone, at least 30 calendar days before the CMC. You must also fill out, file and serve a Case Management Statement (Judicial Council form CM-110) at least 15.calendar days before the CMC.

You or your attorney must appear at the CMC. You may ask to appear by telephone- see Local Civil Rule 8.

Your Case Management Judge is: Honorable Peter Kirwan Department: _ _;;_8_

The 1" CMC is scheduled for: (Completed by Clerk of Court)

Date: NOV 2 0 zorz Time: 3:00 PM in Department:-=.8 __ _

The next CMC is scheduled for: (Completed by party if the 1" CMC was continued or has passed)

Date: Time: in Department: ___ _

ALTERNATIVE DISPUTE RESOLUTION IADRI: If all parties have appeared and filed a completed ADR Stipulation Form (local form CV-5008) at least 15 days before the CMC, the Court will cancel the CMC and mail notice of an ADR Status Conference. Visit the Court's website at www.sccsuperiorcourt.orglcivii/ADRI or call the ADR Administrator (408-882-2100 x-2530) for a list of ADR providers and their qualifications, services, and fees.

WARNING: Sanctions may be imposed if you do not follow the California Rules of Court or the Local Rules of Court.

Form CV-5012 REV 7/01/08 CIVIL LAWSUIT NOTICE Page1of1

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SUPERIOR COURT OF CALIFORNIA, COUNTY OF SANTA CLARA ALTERNATIVE DISPUTE RESOLUTION

INFORMATION SHEET I CIVIL DIVISION

Many cases can be reSolved to the satisfaction 'of all parties without the necessity of traditional litigation, which can be expensive. time consuming, and stressft1l. The Court finds that it is in the best interests of the parties that they participate in alternatives to traditional litigation, including arbitration, mediation, neutral evaluation, special masters-and rcfcrces,'and settlement contCrcnccs. Therefore, all matters shall be referred to an appropriate fonn of Alternative Dispute Resolution (ADR) before they arc set lbr trial. unless there is good cause to disPense with the ADR requirement.

WhutisADR?

ADR is the general tem1 for a wide variety of dispute reSolution processes that arc alternatives to litigation. Types of ADR processes include mediation, arbitration, neutral evaluation, special masters and referees, and settlement conferences, among others forms. ·

Wltat are tile advantages of c/loosiug ADR i11steml oflitigtttioll?

ADR can have a number of advantages over litigation:

< ADR can save time. A dispute can be resolved in a matter of months, o·r even weeks, while litigation can take years.

< ADR ·can save money. Attorney's fees, court costs. and cxpc11 fees c11n be reduced or avoided allogcthcr.

< ADR [Jrovides more participation. Parties have more opportunities with ADR to express their interests and concerns, instead of focusing exclusively on legal rights.

< ADR provides more control and flexibility. Parties can choose the ADR process that is most likely to bring a satisfacto1y resolution to their dispute.

< ADR can reduce stress. ADR encourages cooperation and communication, whi_le discouraging the advcrsarial atmosphere of litigation. Surveys of parties who have participated in an ADR process have found much greater satisfaction !hall with pMies who have gone through litigation.

W/wt are tile main forms of ADR offered by tile Court?

<Mediation is an informal, confidential, flexible and non-binding process in the mediator helps the parties-to understand the interests of everyone inVolved, and their practical and legal choices. The mediator helps the pa11ies to communicate better, explore legal and practical settlement options, and reach an acceptable solution of the problem. The mediator docs not decide the solution tO the dispute; the parties do.

<Mediation may be appropriate when: <The parties want a non-adversary procedure <The parties have a continuing business or personal relationship <Communication problems arc interfering with a resolution <There is an emotional element involved <The parties are interested in an injunction, consent decree. or other form of equitable relief

<Neutral evaluation, sometimes called "Early Neutral Evaluation" or ''ENE", is an informal process in which the evaluator.<Hl experienced neutral lawyer, hears a compact presentation of both sides of the case, gives a non-binding assessment of the strengths and weaknesses on each side, and predicts the likely outcome. The evaluator can help pm1ics to identify issues. prepare stipulations, and draft discovc1y plans. The parties may usc the neutral's evaluation to discuss settlement.

Neutral evaluation may be appropriate when: <The parties are far apart in their view of the law or value of the case <The case involves a technical issue in which the evaluator has expertise <Case planning assistance would be helpful and would save legal fees and costs <The parties are interested in an injunction. consent decree, or other form of cqt1itablc relief

ALTERNATIVE DISPUTE RESOLUTION INFORMATION SHEET/ CIVIL DIVISION CV-5003 REV 6/08

<Arbitration is a less formal process than a trial, with no jury. The arbitrator hears the evidence and arguments of the parties, then makes a written decision. The parties can agree to binding or non-binding arbitration. In binding arbitration, the arbitrator's decision is final and completely resolves the case, without the opportunity for appeal. In non-binding arbitration, the arbitrator's decision could resolve the case, without the opportunity lbr appeal. unless a party timely rejects the arbitrator's decision within 30 days and requests n trial. Private nrbitrntors arc allowed to charge for their time.

Arbitration may be approprinte when: <The action is lbr personal injury, propc1ty damage. or breach of contract < Only monetary damages are sought <Witness testimony, under oath, needs to be evaluated <An advisory opinion is sought from an experienced litigator (if a non-binding arbitration)

<Civil Judge ADR allows parties to have a mediation or settlement contCrencc with an experienced judge of the Superior Com1. Mediation is an h1formal, confidential, nexible and.non-bimling process in which the judge helps the parties to tmdcrstand the interests of everyone involved, and their practical and legal choices. A selllcment conference is an intbmml process in which the judge .i1eets with the parties or their atlomcys, hears the t3cts of the dispute. helps identity issues to be resolved, and nonnally suggests a resolution that the parties may accept or usc as a basis lbr further negotiations. The request for mediation or settlement conference may be made promptly by stipulation (ag•·eement) upon the tiling of the Civil complaint And the answer. There is no charge for this service.

Civil Judge ADR may be appropriate when: <The par1ies have complex facts to review <The case involves niultiple parties and problems <The cour1housc surroundings would he helpful to the settlement process

<Special masters and referees are neutral par1ics who may be appoi11ted by the court to obtain information or to make specitic fact findings that may lead to a reso,lution of a dispute.

Special masters and referees can be particularly effective in complex c~ses with a number of parties. like construction disputes.

<Settlement conferences arc informal processes in which the neutral (a judge or an experienced attomey) meets with the parlies or their attorneys, hears the facts of the dispute, helps identify issues to be resolved, and nom1ally suggests a resolution that the parties may accept or use as a basis for f\lrther negotiations.

Settlement conferences can be cffeciivc when the authority or expc11isc of the judge or experienced allorney may help the parties reach a resolution.

W/Jut kiud of disputes cutt be resolved by ADR?

Although some disputes must go tO court. almost any dispute can be resolved through ADR. This includes disputes involving business matters: civil rights; collections; corporations; construction; cm)stuncr protection; contracts; copyrights; defamation; disabilities; discrimination: employment environmental problems; fraud; harassment; health care; housing; insurance; intellectual prope1ty; labor; \andloniltcnant·. media·. medical malpractice and other professional negligence; neighborhood problems; par1nerships: patents; personal injury; probate; product liability; property damage: real estate; securities: sports; trade secret; and wrongful death, among other mailers.

Where cu11 you get assisttmL·e with seleding u11 tfJIJII'oprittteform of ADR tmd ttllefllral for your cu.~·e, infimmttion ttbout ADR procedures, or-tm!1'11'ers to other quesfious ttbout ADR?

Contuct: Santa Clara County Superior Court ADR Administrator 408-882-2530

Santa Clara County DRPA Coordinator 408-792-2704

ALTERNATIVE DISPUTE RESOLUTION INFORMATION SHEET/ CIVIL DIVISION

CV-5003 REV 6/08