Scania total transport solutions

Total transport solutions

SCANIA TOTAL TRANSPORT SOLUTIONS

Scania Total Transport Solutions 4

Our range

Scania Trucks: The Highest Quality, The Widest Choice 6

At a Glance: The Scania UK Truck Range 7

Long Haul 8

Distribution 9

Construction 10

Scania V8 11

Complete Vehicles 12

Specialist Vehicles 14

Scania Buses and Coaches 16

Scania Engines 18

Acquisition

New Vehicle Sales 20

Scania Rental 21

Scania Used Vehicles 22

Scania Financial Services 23

Scania Insurance 24

Optimise

Scania and Safety 25

Ecolution by Scania 26

Scania OnBoard 28

Contents

Scania and Sustainable Fuels 29

Scania Driver Training 31

Driver CPC Training 31

The Scania Training Centre 32

Dealers

The Scania UK Dealer Network 34

Scania Dealer Services 35

Scania UK Dealer Locations 36

Aftermarket

Scania Fixed Price Repairs 38

Scania Parts 39

Scania Service Exchange Programme 39

Trailer Parts and Services 40

Scania Ancillary Services 41

Tanker Support Services 42

Accident Management and Repair Network 44

Scania Assistance 45

Scania Support Programmes 46

Scania Consumables 48

Scania Oil 48

Scania Accessories 49

Webshop 49

For well over half a century Scania has focused

its production on its modular-build system, a

unique and innovative idea which positioned

the company firmly at the leading edge of

automotive design. Now, through Scania Total

Transport Solutions, those same principles are

being extended to embrace every activity

undertaken by Scania in the UK today.

Under the banner of Scania Total Transport

Solutions, everything from complete vehicles to

Driver CPC training can be found – with an

entire spectrum of carefully packaged products

and services in between. The intention is to

provide operators with a single source of supply

for every transport need.

Generating success

In a word, Scania Total Transport Solutions is all

about success. Indeed, Scania's stated aim is to

help its customers succeed by providing the

finest products and services, a philosophy that is

encapsulated within the Scania Total Transport

Solutions concept.

This publication outlines the many separate

Scania Total Transport Solutions

activities currently contained within the Scania

Total Transport Solutions programme. But

that's not the end of the matter, as the

programme will continue to grow. That's

because Scania is committed to continuously

improving and further expanding the range of

products and services it offers transport

operators in the United Kingdom.

Additional information and details can be

obtained from your local Scania dealer –

which, as the organisation responsible for

delivering many of the items described here, is

itself a core element within the Scania Total

Transport Solutions programme.

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Scania Trucks: The Highest Quality, The Widest choice

A premium range of optimised solutions

With a broad selection of models covering all

heavy truck applications, Scania offers a

comprehensive range of premium products to

meet every operational need.

At a glance: The Scania UK Truck Range

A choice of axle distances are available across the range to suit most applications†

Cabs (rigid and tractor units): Short, Day, Sleeper,

Highline, Low Roof

Wheelplans (rigids) : 4x2, 6x2, 6x2/2, 6x2/4,

6x2*4, 6x4, 8x2, 8x2*6, 8x4, 8x4*4

Wheelplans (tractor units) : 4x2, 6x2, 6x2/2,

6x2/4, 6x4

Engines (rigids and tractor units): 9- or 13-litre,

230 - 480hp

Transmissions (rigid and tractor units): 9-speed

manual, 8- or 14-speed manual with optional Scania

Opticruise, 6-speed automatic (engine dependent)

G-series

†

†

Cabs (rigid and tractor units): Short, Day, Sleeper,

Highline, Low Roof

Wheelplans (rigids) : 4x2, 6x2, 6x2/4, 6x2*4, 6x4,

8x2, 8x2*6, 8x4, 8x4*4

Wheelplans (tractor units) : 4x2, 6x2, 6x2/2, 6x2/4,

6x4

Engines (rigid and tractor units): 9- or 13-litre,

230 - 440hp




P-series

†

†

Cabs (rigid and tractor units): Day, Sleeper,

Highline, Topline

Wheelplans (rigids) : 4x2, 6x2, 6x2/4, 6x2*4, 6x4,

8x2, 8x2*6, 8x4, 8x4*4

Wheelplans (tractor units) : 4x2, 6x2, 6x2/2,

6x2/4, 6x4

Engines (rigids and tractor units): 13- or 16-litre,

360 - 730hp




R-series

†

†

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Long Haul

Scania long haul trucks combine quality and

cutting-edge technology with an array of

unique customising options. The result is

vehicles which are economic and efficient in

operation, safe and comfortable to drive and

precisely attuned to business needs.

Outside, the eye-catching styling is designed

not only to give the best possible aerodynamic

performance, but also to help promote the

image and professionalism of your business.

Inside, everything is within sight and in easy

reach in a driver station that's simple to

understand, operate and interact with.

In terms of living accommodation, the

storage spaces are generous, logically arranged

and accessible while comfortable bunks –

including the top-of-the-range extendable bed

– make for a comfortable night's sleep.


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Distribution

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With a model type for every application,

Scania's range of distribution vehicles provides

an optimised solution for every application.

High levels of uptime and efficiency

contribute towards exceptional productivity

and low operating costs over the entire life-

cycle of the vehicle.

Particular attention to manouevrability,

driveability and performance means Scania

distribution trucks are equally at home in every

situation, from intensive urban multi-drop

operations to out on the open road.

With a choice of day and sleeper cabs,

drivers are also at home in vehicles that are

comfortable and a pleasure to drive. Access is

exceptional too, with wide inclined steps and

well-placed handrails making Scania distribution

trucks as convenient and safe as possible.


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Construction

Strong, sturdy and solid – but retaining the

driver-appeal of our long-haul and distribution

vehicles – Scania construction trucks have a

well-earned reputation as highly productive,

powerful and desirable workhorses.

A recent addition to the Scania constuction

range is a selection of tough off-road P- and G-

series trucks designed for maximum uptime

and mobility.

New frontal styling and a variety of sturdy

components makes these vehicles stand out

from the crowd while equipping them to

withstand intense and unavoidable pounding.

Included as part of the introduction are a

new high performance Scania Retarder and a

new operating mode for Scania's Opticruise

automated gear-selection system, both of which

are ideally matched to on/off road operations.

Scania V8

For more than 40 years Scania's V8 engines have

been setting the standards for high horsepower,

high performance trucks.

Today, featuring the latest Scania XPI fuel

injection system and a choice of power outputs

from 500 hp/2,500 Nm torque up to 730

hp/3,500Nm, the Scania V8 range continues to

raise the bar for heavy truck productivity.

As such, Scania V8s are fuel-efficient when

working hard, while remarkably frugal when

lightly laden.

Outstanding driveability

With power-to-torque ratios between 4.8 and

5.0, all Scania V8 engines are designed to

deliver power smoothly and efficiently.

There is ample torque at idling speeds to

facilitate pulling away and maximum torque is

produced from 1,000 revs/minute. The slope of

the torque curve at higher revs carefully

matches the rise of the power curve to provide

'hanging power' uphill – the engine feels

stronger as the revs drop, resulting in

outstanding driveability

Key features and technologies

Modular-build shares components with

Scania's in-line engines, facilitating service,

parts supply and technician training

Traditional, easy-to-service engine

architecture with individual cylinder heads

Compacted Graphite Iron cylinder block

allows higher combustion pressures without

weight penalty

Scania variable geometry turbocharger

facilitates better response at low revs and

faster gearchanges with Scania Opticruise,

Scania's automated gear selection system

Scania engine management controls all

engine-related systems on the vehicle,

including emission control

Distinctive styling includes front grille in Black

Brilliant with special mesh pattern, model and

V8 badges in chrome finish at the front and

chrome trim to air intakes.

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Complete Vehicles

Scania's Complete Vehicles programme is a cost-

effective means of acquiring a fully built-up

vehicle quickly and easily. Today the range

comprises the Scania Complete Box and Scania

Complete Curtainsider, both with bodywork by

The Cartwright Group, a Hookloader and a

Skiploader with equipment by preferred

suppliers Multilift and Hyva respectively, plus

Specialist Tractor Units equipped with Wet Kits

or built for Petroleum Regulations/ADR work.

Created following extensive consultation

with operators, the Scania Complete Vehicles

programme offers a solution for customers

wishing to specify vehicles with Scania as the

single supplier – a concept that is proving

extremely popular as EC whole-vehicle type

approval becomes adopted by all European

member states.

Competitively priced and offered with a

range of options in addition to their standard

bodywork package, every Scania Complete

Vehicle has been designed with convenience

firmly in mind. Shorter lead-times, consistent

build-quality and a full manfacturers' warranty

covering both truck and bodywork are just

three of the benefits awaiting operators

specifying this innovative new vehicle concept.

Delivered fully equipped and ready for

service, every Scania Complete Vehicle comes

with the full backing of the Scania UK dealer

network.

Scania Complete Box

Scania Complete Curtainsider


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Scania Complete Hookloader

Scania Complete Wet Kit Tractor Unit

Scania Complete Skiploader 13

Specialist Vehicles

Tough trucks for the toughest applications,

that's Scania Specialist Vehicles.

Operating throughout the world, backed by

an in-house team of industry specialists and

predominately serving the fire, waste

management and airport support sectors where

trucks are invariably built to highly-demanding

specifications, Scania Specialist Vehicles are

individual products built-for-purpose.

Fire appliances

Rescue vehicles

Refuse collection/disposal vehicles

Airport support vehicles

Snow clearing equipment

Road sweeping equipment

Scania Specialist Vehicles include: Above: The low-slung cab of the Scania Low Entry

makes it ideally suited for the waste management

and recycling market

Far left: Scania airport foam tender in action

Below, centre: Type 'B' water tender with Scania's

all-steel, six-man safety crew cab

Below: A selection of appliance types in service with

Northamptonshire County Council Fire & Rescue Service


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Scania Airport Support Vehicles

Airport support vehicles today form a key

part of Scania's Specialist Vehicle

programme.

Pictured here (main photograph and

below right) are two specialist de-icing

trucks operating at London Gatwick

Airport. Built to a highly advanced

specification and featuring a state-of-the-

art GPS control system, which varies the

rate of spray depending upon the vehicles'

speed, these vehicles are fitted with high-

pressure Chafer Machinery spray

equipment. The chassis is a Scania P 280

DB6x2*4MNA rear-steer rigid, which has

been specified to deliver maximum

manouevrability and help preserve tyres.

The photograph below left shows a

Scania G 400 CA4x4HHZ snowplough with

equipment by Norwegian manufacturer,

Øveraasen. This vehicle is one of ten such

machines now in service at London

Heathrow.

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Scania Buses and Coaches

Above: Over the course of its long history, Scania has been

involved in many innovative passenger carrying vehicle projects.

One recent example is this vehicle, one of ten biofuel-powered,

high specification double deckers supplied to Stagecoach

Cambridgeshire for use on the world's longest guided busway,

which runs between St Ives and Cambridge

Scania buses and coaches have been a part of

the UK passenger carrying vehicle scene since

the mid-1960s.

The company's current range includes fully-

built-up models and vehicles with coachwork by

our body-building partners. The line-up covers

every application from fare stage operations to

luxury international touring, and is

characterised by outstanding fuel economy,

exceptional driveability and a highly

appreciated standard of passenger comfort.

Driver comfort and safety is also a priority

for Scania with a driver's area ergonomically

designed down to the finest detail to make

driving more relaxed and pleasureable.

Fully supported by the Scania service

network, both throughout the UK and

internationally, Scania buses and coaches are

the passenger carrying vehicles of choice of

many of Britain's leading operators today.

Above right: Scania buses are a familiar sight on

the streets of many of UK towns and cities today

Right: A long-standing Scania coach user is the

England football team. This Scania Irizar PB is one

of a series of similar luxury tourers used to

transport the team to matches


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The Scania OmniExpress is the latest addition to the

Scania Omni family of single- and double-deck

passenger carrying vehicles

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The diverse uses to which Scania engines are

put range from generator sets and industrial

power packs to passenger ferries and

workboats. Applications include the Terex

stone crusher pictured left, and the Liebherr

rubber tyre gantry crane below.

Scania Engines

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Power and performance

In addition to trucks, buses and coaches, Scania also markets engines for industrial and marine

applications. Built to the same exacting quality standards as all its other products, Scania's

industrial and marine engines are renowned for their power, performance, durability and longevity.


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Scania engines have been selected for the Royal

Naval Lifeboat Institution's new Supacat Launch

and Recovery Systems. Scania engines will also

power the RNLI's new Fast Carriage Boat 2, the

replacement for its existing Mersey class vessels

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New Vehicle Sales

Premium quality, high productivity and second-

to-none operating economy; that's the Scania

ranges of trucks, buses and coaches. But with a

wide array of options to choose from, which

model is precisely right for you and your

business?

Answering that question is the job of

Scania's truck, bus and coach sales forces,

nationwide teams of specialists dedicated to

helping you determine the correct specification

for every new vehicle you acquire.

On-going relationship

And that's just the beginning of a relationship

which extends through the entire period of

ownership, right up to the time of renewal

and beyond. To help you and your business,

Scania sales executives are your personal

contacts, committed to service and happy to

assist at any time.

The Scania P-, G-, R-range offers one of the

widest selection of trucks available today


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Scania Rental

When it comes to vehicle hire, long- or short-

term, Scania Rental offers an extensive fleet of

quality vehicles to meet every requirement.

The fleet includes all Scania models,

including trucks equipped with Wet Kits or

constructed for Petroleum Regulations/ADR

operation.

With branches located throughout the

country, Scania Rental offers a nationwide

service which is supported 24/7 by the Scania

UK dealer network.

Scania Rental offers rental from one day to

24 months. It's an all-inclusive, flexible package

which provides operators with a hassle-free way

to adapt their fleet strength without long-term

commitment.

Scania Rental key services

Fully flexible spot hire

Bespoke long-term hire solutions

'Try and buy' ownership plan

Manufacturer's guarantee

Over 15 years service to the industry

Scania Rental offers a full complement of

Scania vehicle types. UK availability is

exceptional and full European cover is provided.

Vehicles can be supplied to the operator's own

specification, including fully liveried or in

customer colours.

SOMETHING FOR EVERYONE

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The sale of used trucks, buses and coaches is a major activity for Scania today. Scania used trucks are frequently ex-contract

vehicles which have been serviced exclusively by Scania's own dealers. Consequently, they command excellent residual values

and are highly sought after in the used vehicle market. An extensive range of quality used trucks is displayed at many of

Scania's UK dealer points as well as at the company's dedicated Export Centre in Worksop, Nottinghamshire. Similarly, a wide

selection of quality used Scania buses and coaches are available nationwide.

Scania's professional used vehicles sales teams are committed to providing the best quality used vehicles on the market. In

support of its used vehicle sales activities, Scania's nationwide web-search facility can locate an operator's desired truck, bus or

coach with just a few simple clicks!

Scania Used Vehicles


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Scania Financial Services

Dedicated to helping you grow and protect your business

all the way

Sound financial and insurance support are vitally important

factors when it comes to business planning. To help you

achieve the best for your business, our pledge is to work with

you to create a bespoke package that's right for you. Scania

Financial Services provides a range of flexible services to give

you fixed, known costs and manageable risks – over the entire

life cycle of your vehicles.

The solutions we provide encompass new and used vehicles,

bodybuilding, trailers and accessories. A summary of the wide

range of financial products we offer and the key features and

benefits of each is shown in the table.

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Scania Insurance

outstanding finance and the final insurance

payment. For one single premium, which can

be spread over the term of your agreement, our

GAP insurance provides cover up to five years

(subject to the terms and conditions of the

policy) and up to £300 of your insurance excess.

Vehicles already on finance (even with another

company) can also be covered.

GAP PLUS takes this product a step further

by also covering the deposit paid on your

vehicle and provides cover for up to seven years.

Provided via Scania Financial Services, Scania

offers a complete range of insurance products

to protect you and your vehicles:

Scania Vehicle Insurance

Here, our aim is to provide a comprehensive

range of competitively-priced products which

will cover your needs reliably in the event of an

insurance claim.

By teaming up with Towergate Risk

Solutions – one of the UK’s biggest specialist

commercial vehicle insurance brokers – we have

developed a range of products to meet a full

spectrum of transport operation needs,

including vehicle insurance, goods in transit and

employee liability.

Many of our vehicle insurance policies also

include driver training. This is provided

through the Scania Driving Experience, Scania's

in-house driver-training and development

programme, the aim being to help you reduce

insurance costs and improve fuel economy.

Scania Financial Insurance

A broad range of financial insurance products

designed to help your business continue to

trade in the event of a death, critical illness or

disability of a key member of staff, partner or

shareholder. Policies are individually tailored to

meet specific needs and requirements.

Scania GAP and GAP PLUS Insurance

If your vehicle is written off, GAP insurance can

fill the gap between the cost of settling your


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Scania and Safety

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A long-standing commitment

Safety has been a high priority for Scania for much

of the company's long history. As early as the mid-

20th century Scania was conducting its own impact

trials and was instrumental in formulating the

rigorous Swedish cab strength test, still the world's

toughest and most demanding today.

This has led to safety considerations becoming

part of the Scania corporate culture. Every year,

approximately four percent of turnover is reinvested

into research and development, much of which is

directly safety-related.

In addition to the range of safety features which

come as a standard part of every Scania product

today, the company also looks to the future. Here,

ground-breaking projects such as the Scania crash-

zone concept truck are being designed to provide

even higher levels of protection, both for the

occupants of the truck itself and for those in any

opposing vehicle involved in a frontal collision.

With its extensive programme of active and

passive safety measures, Scania is firmly committed

to playing its part in maximising road safety

wherever and whenever possible.

Better for business,

better for the environment


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Optimising performance in every case

Ecolution by Scania is the name of a new

initiative designed to drive up efficiency and

drive down costs. In essence, Ecolution by

Scania ensures the right services and

technologies interact to create the optimal and

most profitable solution for your business and

the environment.

Ecolution by Scania is individually-tailored to

meet operators' specific needs and comprises

four key elements:

Optimising vehicle specification

Working in conjunction with you to ensure the

best vehicle and the best range of options are

chosen for the transport task in hand.

Driver training Helping your drivers adopt

the best driving techniques and skills to deliver

the best possible fuel economy and

environmental performance at all times.

Ecolution by Scania

Driver follow-up Actively coaching drivers

with continuous feedback based on vehicle and

environmental reports using our fleet

management systems. Scania Driver Support,

our in-cab driver-aid, can also play a big part

here.

Maintenance+ Providing you with

carefully-constructed maintenance programmes

which incorporate every part of the vehicle to

ensure you get the most from your fleet day-in,

day-out.

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Scania Onboard is a set of computerised tools

and services designed to help you operate more

efficiently by connecting your trucks, buses or

coaches with your office.

The system can provide analysis and a range

of reports on vehicles, routes and driver

performance. Digital tachograph remote

downloading is also available as an option.

To help you choose the level of support

that's right for you and your business, Scania

OnBoard is available in three clearly defined

service packages:

Monitor: An effective, easy-to-use service that

puts you on the right track to improving fleet

economy, even for smaller fleets. You'll get

weekly summary reports via email, covering

every one of your vehicles. You can see at a

glance how each is performing and identify

those requiring your attention. The report

provides a basic fleet overview with general

performance indicators such as fuel

consumption and carbon dioxide emissions,

performance trends and exception reporting.

Scania OnBoard

Analysis: This package is particularly suitable for

operators wanting to focus on both vehicle and

driver performance. The Analysis service

provides access through a dedicated portal to a

range of services including:

Traffic light (red-amber-green) reports;

review performance by driver or vehicle ranked

according to predetermined criteria

Performance trends; identify trends in fuel

usage, driving style and environmental

emissions

Environmental reports; review specific

environmental impact data by vehicle

Exception reports; identify deviations from

expected norms

Control: A complete range of services for

operators looking to utilise the benefits of

vehicle and driver performance follow-up in

addition to a broad overview of the transport

process and operational information.

Control package customers gain access to

the following services in addition to those

delivered in the Analysis package:

Fleet Position; shows current vehicle position

and status

Vehicle Tracking; historical review of specific

vehicle routes over a given timeframe

Geo-fencing; triggers pre-determined

notifications depending on vehicle movements


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Scania and Sustainable Fuels

Since the earliest days of the automotive

industry, Scania has been at the forefront of

developing alternative methods of fuelling its

vehicles – the company's first experiments

were with compressed natural gas during the

First World War!

Today, in view of conflicting messages and

opinions, operators must be able to feel

confident about the sustainability of the

renewable fuels they consider using.

Scania strongly favours the development of

a uniform system for certifying and labelling

biofuels. To be viable, biofuels must give

substantial net reductions in carbon dioxide

emissions compared to fossil fuels, and without

competing directly with food production or

threatening biodiversity.

For its part, Scania is convinced that biofuels

can fulfil these criteria and contribute to

economic growth and welfare in developing

countries.

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Scania Driver Training

Driver CPC Training

Large Goods Vehicle (LGV) driving

licence acquisition

Passenger Carrying Vehicle (PCV)

driving licence acquisition

Fuel efficient driving

Product knowledge/familiarisation

Train the trainer

Professional Competence related

courses

Safe driving and safety courses

Working Time Directive

Digital tachograph

Mechanical handling (fork lift

truck) licences

The Scania Driver Experience is a driver

development initiative which seeks to

promote the highest levels of skill and road

safety through a range of high quality

training programmes now being offered

nationwide. Courses are available to you,

your drivers or your trainers and include: Scania has been providing driver training for more than a quarter of a century and recently became

the first commercial vehicle manufacturer to gain accreditation from the Joint Approvals Unit for

Periodic Training for its in-house Driver CPC courses, all of which are conducted by our own team of

experienced training specialists.

Presented as a series of five seven-hour modules and covering all makes of vehicle,

every moment of our Driver CPC training focuses on safety, economy and efficiency in operation.

As well as complying fully with the demands of the EU Driver CPC legislation, each module has been

designed to add value to your business, both in terms of getting the best performance out of your

vehicles and with regard to enhancing your driver's own personal skill set.

An additional benefit is that, if required, each of our modules can be tailored to the needs of

individual operators to provide application-specific and job-related training where required. That

means that far from just 'ticking the box', we can

make your Driver CPC training absolutely relevant

and beneficial to your operation and business.

What's more, for maximum convenience and

minimum disruption to your workflow, we can

schedule training to meet operational demands.

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The Scania Training Centre

The acquisition of any Scania product – be it a

truck, bus, coach or industrial or marine engine

– represents a major investment on the part of

the operator. It's also the beginning of a long-

term partnership in which Scania is committed

to helping protect that investment in every way

possible.

That's why Scania has invested heavily in a

state-of-the-art training centre. Located near

Loughborough in the heart of England, the

centre is

development and fully equipped to meet every

training need.

Training is provided both for customer staff

and those of the Scania network. The role of

the Scania Training Centre is to support the

industry by providing a stream of highly skilled

professionals and constantly updating their

product-knowledge.

The training courses on offer at the Scania

dedicated to excellence and personal Training Centre range

Scania Master Technician and cover every aspect

of commercial vehicle and engine maintenance,

repair and installation.

What's more, courses can be tailor-made to

fit the bill precisely depending on the

requirements of a particular individual,

organisation or transport operation, assuring

the most appropriate and cost-effective training

every time.

from Apprenticeships to

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Extensively-equipped and located on its own campus, the Scania Training Centre is an unrivalled facility within the UK commercial vehicle industry

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The Scania UK Dealer Network

Focused on your business needs

With 90 points on the map the length and

breadth of the country, the Scania UK service

network provides exceptional levels of support

and peace of mind nationwide.

Furthermore, a major on-going programme

of investment by Scania and its dealers has

created a network which is fully equipped to

carry out every task from routine maintenance

You're never far

from your nearest

Scania dealer and our

iPhone/Android App

will help you locate

the branch nearest to

you, no matter where

in the world you are

through to the most comprehensive repair job.

Every location is manned by Scania-trained

staff, ensuring the highest standards of

customer service and attention at all times.

With many locations open around the clock,

providing service at times to fit in with

operators' schedules is today an important role

for the Scania UK network.

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The extensive range of products and services described in this

brochure can all be sourced from your local Scania dealer – and

our purchasing power means you will always get the best

possible deal.

At each of our locations you will find highly skilled staff with

a wealth of technical knowledge and expertise, backed by

advanced management systems, specialist tooling and facilities

and state-of-the-art diagnostic equipment.

The best possible support and service – from round-the-clock

backup to excellent parts availability to high MOT first time pass

rates – are all part of the Scania promise.

That's why when it comes to finding your ideal total transport

solution, there is no better place to begin than your local Scania

dealer.

IN ADDITION TO SALES, SERVICE AND PARTS, SERVICES PROVIDED BY THE SCANIA UK NETWORK INCLUDE:

Vehicle recovery services

Automatic chassis lubrication

Tachograph calibration

Digital tachograph downloading

Speed limiter calibration

Roller brake testing

Air-conditioning services

Steam cleaning

Refrigerated trailer servicing

Laser alignment

Welding and fabrication

Smoke emission testing

Bus and coach servicing

Replacement vehicle hire

HAZCHEM facilities

MOT facilities

Service vans

Scania Dealer Services

MANAGING YOUR WORKSHOP

There's another way you can benefit from the

expertise of our network: join the growing band of

operators whose workshops are run for them by

Scania. It's a sure-fire way to greater efficiency

that brings total peace of mind and leaves you free

to concentrate on running your business rather than

your fleet. Visit www.scania.co.uk/vmu for more.

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Scania's UK Dealer Locations:

Nationwide service, with you every step of the way


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Aberdeen

Abingdon

Avonmouth

Banbury

Bedford

Bellshill

Boston

Bridgwater

Burton-On-Trent

Cardiff

Carlisle

Cheltenham

Chepstow

Corby

Coventry

Crick

Cross Hands

Darlington

Deeside, North Wales

Dover

Droitwich

Dumfries

Dundee

Scania Aberdeen. Tel: 01224 896312

Scania Abingdon. Tel: 01235 553596

Scania Avonmouth. Tel: 0117 937 9800

Scania Banbury. Tel: 01295 272857

The Pip Bayley Truck Centre. Tel: 01767 641111

Scania Bellshill. Tel. Day: 01698 841994

Scania Boston. Tel: 01205 460841

Scania Bridgwater. Tel: 01278 685060

Keltruck Ltd. Tel: 01283 510011


Graham Commercials Ltd. Tel: 01228 529149


Keltruck Ltd.. Tel: 01291 431715

TruckEast Ltd. Tel: 01536 443883




Scania Darlington. Tel: 01325 480713

Deeside Truck Services. Tel: 01244 547202

Scania Dover. Tel: 01304 831730

Keltruck Limited. Tel: 01905 777060

Scania Dumfries. Tel: 01387 250502

Scania Dundee. Tel: 01382 455556

Edinburgh

Ellesmere Port

Ely

Exeter

Fareham

Felixstowe

Glasgow

Grangemouth

Grimsby

Groby

Haydock

Heathrow

Hull

Inverness

Kings Lynn

Knighton

Lancaster

Larne

Leeds

Lewes

Lincoln

Lingfield

Lutterworth

Scania Edinburgh. Tel: 0131 333 2362

Ellesmere Port Scania. Tel: 0151 355 0199


Scania Exeter. Tel: 01392 824474

Scania Fareham. Tel: 01489 886800


Scania Glasgow. Tel: 0141 886 5633

Scania Grangemouth. Tel: 01324 620620

Scania Grimsby. Tel: 01472 346913


Haydock Commercial Vehicles Ltd. Tel: 01942 714103

Scania Heathrow. Tel: 01784 240777

Scania Hull. Tel: 01482 626880

Scania Inverness. Tel: 01463 729400


West Pennine Trucks Ltd. Tel: 01547 528600

S.J. Bargh Sales & Service Ltd. Tel: 01524 770439

Road Trucks Ltd. Tel: 028 2827 9611

Scania Leeds. Tel: 0113 231 1411

Scania Lewes. Tel: 01273 479123

Scania Lincoln. Tel: 01522 681222

Scania Lingfield. Tel: 01342 837373


Manchester

Manchester

Milton Keynes

Newark

Newbury

Newcastle-Upon-Tyne

Newry

Normanton

Northampton

Nottingham

Norwich

Omagh

Oswestry

Peterborough

Poole

Preston

Purfleet

Redruth

Ross-on-Wye

Rugby

Scunthorpe

Sheffield

Shepton Mallet

West Pennine Trucks Ltd. Tel: 0161 877 7708

West Pennine Trucks Ltd. Tel: 0161 653 9700



Scania Newbury. Tel: 01635 871157

Scania Newcastle. Tel: 0191 256 1900

Granco. Tel: 028 3026 6335

Scania Normanton. Tel: 01924 228800


Keltruck Ltd. Tel: 0115 986 5121

M & K Commercials Ltd. Tel: 01603 748995

Road Trucks Ltd. (West) Tel: 028 82259 198



Scania Poole. Tel: 01202 533978

Preston Scania. Tel: 01772 698811

Scania Purfleet. Tel: 01708 257400

Scania Redruth. Tel: 01209 310090



Scania Scunthorpe. Tel: 01724 289088

Scania Sheffield. Tel: 0114 262 6700

Scania Shepton Mallet. Tel: 01749 880088

Sittingbourne

Skipton

Southampton

South Mimms

Spalding

Stansted

Stoke-On-Trent

Stowmarket

Sutton-In-Ashfield

Swindon

Tamworth

Telford

Thetford

Thirsk

Washington

Wellingborough

West Bromwich

Widnes

Willenhall

Witham

Worksop

Scania Sittingbourne. Tel: 01795 430304

Scania Skipton. Tel: 01756 797197

Scania Southampton. Tel: 02380 734455

Scania South Mimms. Tel: 01707 649955

Scania Spalding Tel: 01775 713707

Scania Stansted. Tel: 01279 758088



Keltruck Ltd. . Tel: 01623 559559

Scania Swindon. Tel: 01793 715100




Scania Thirsk. Tel: 01845 573500

Scania Washington. Tel: 0191 4188500



Halebank Scania. Tel: 0151 423 8601




Known costs with no hidden surprises

Scania's Fixed Price Repairs programme is an

open and transparent pricing system covering a

multitude of common workshop tasks. As such,

the programme has established itself as a

popular choice among operators nationwide.

And with the promise of no unpleasant

surprises or hidden costs, our fixed price options

have also done much to make life easier.

Quite simply, fixed price repairs from Scania

Scania Fixed Price Repairs

provide the ideal solution for a wide variety of

repair and maintenance tasks with a single, all-

inclusive price (including all parts, labour, and

consumables required to complete the job)

agreed up-front. Today, the programme is

bigger and better than ever. A wide selection

of jobs are covered, including all Scania small,

medium and large services.

Our prices are also more competitive than

ever – and do remember fixed price repairs are

not just for our current P-, G- and R-series;

4-series Scania trucks, buses and coaches, a

range of trailer maintenance services and

accessory fitments all form part of

this cost-effective programme too.

Try our online price calculator atwww.scania.co.uk/fixedpricerepairs

38


Scania Parts

The best way to protect your investment

All Scania parts are supplied to the latest factory specification, meaning that if you need

to replace a part you have the peace of mind that it will be of the highest quality,

protecting your investment day in, day out.

Our parts supply chain is one of the most reliable in the world, guaranteeing the

highest levels of availability no matter which Scania model you operate. Expert parts

staff at your local Scania dealer will help identify and interpret your parts needs quickly

and efficiently. And our direct delivery service assures the fastest possible service and

maximum convenience at all times.

With our parts range now extended to cover trailers and ancillary equipment as well

as trucks, buses and coaches, every Scania dealer offers a full expert parts fitting service.

Every component supplied by Scania comes with a full warranty, round-the-clock

support and consequential damage cover in the event of a failure, (provided it has been

fitted correctly), including vehicle recovery and all rectification work.

SERVICE EXCHANGE PROGRAMME

Air Conditioning

Alternator

Brake Shoes

CAG Exchange

Clutch Cover

Clutch Disc

Compressor

Connecting Rods

Crankshaft

Cylinder Head

ECA

Foot Brake Valve

Hydraulic Pump

Injection Pump

Injectors

Planetary Gear

Retarder

Starter Motor

Steering Gear

Turbocharger

Turbocomp

Turbo VGT

Unit Injector

Water Pump

Re-engineered to the original specification with excellent

availability and backed by a full warranty; that's the

Scania Service Exchange programme.

Every Scania Service Exchange item is of the same

high quality as a brand new Scania part, but comes

at a lower price, lower because we recycle

those components that have

retained their original build-quality

and replace those that haven’t.

Designed to preserve and protect

your investment in Scania, the Scania

Service Exchange programme enables your

vehicle to be restored to its optimum condition

quickly and efficiently. Major units available under

the programme include engines, gearboxes and axle gear, all

of which are provided with a three year warranty if fitted by

a Scania dealer. Other items include:

39

With Scania already providing a full

complement of repair and maintenance services

for all makes of commercial vehicles, it makes

perfect sense to entrust your trailer servicing to

us too.

The 16,000 trailer parts we stock alone mean

there are 16,000 good reasons to come to

Scania for all your trailer servicing

requirements. It's also a service designed with

convenience in mind – quite simply we take care

of everything, with one-stop shopping, reduced

administration and no more chasing around

after suppliers being just three of the benefits

you will reap.

All types and makes covered

From flatbeds and curtainsiders to moving-

floors and double-decks, or from drawbar eco-

fridges to specialised load carriers or car

transporters – no matter what type of trailer

you operate, we are equipped to service and

repair it.

Ensure your trailers are maintained as

professionally as your trucks

Our extensive stock-holding is fully

integrated into our own parts distribution

system to ensure maximum availability and the

fastest possible delivery times. The service

covers all makes and every item supplied by

Scania carries a full manufacturer's warranty.

All Scania trailer servicing work is fully

guaranteed and covered by the nationwide

Scania Assistance roadside assistance service. That

means in the unlikely event of your trailer

breaking down on the road, one call to Scania

assistance will ensure a quick attendance to get

your trailer back in service as rapidly as possible.

40

Trailer Parts and Services


Scania Ancillary Services

Comprehensive, one-stop support

Scania Ancillary Services has been created to

support operators wishing to have ancillary

equipment such as fridges, tail-lifts or passenger

lifts installed, maintained and serviced by

Scania. Legal compliance and safety

certification, including weight and LOLER

testing, is also provided as part of this service at

every Scania dealership. As such, Scania

Ancillary Services provides a broad and

convenient range of downtime- and admin-

reducing services all under one roof.

The programme covers all makes of ancillary

equipment, including any items fitted to

trailers. And with all replacement parts

integrated into Scania own parts supply system,

rapid repairs are always assured.

For your convenience, all work can be

carried out either at your own premises or at

our workshops, perhaps at a time when your

vehicle is coming in for routine maintenance.

Furthermore, we will carry out any required

work at times which suit you to fit in with your

commitments and schedules.

The extensive range of items included in the

Scania Ancillary Services programme include:

Tail-lifts

Truck, bus and coach air-conditioning

Roller shutter doors

Hydraulic tipping gear

Wet kits

Fridges

Passenger lifts

Mobile wheel alignment

41

Tanker Support Services

The Scania UK network provides a complete

tanker support service covering all aspects of

tanker maintenance for all types of tankers. As

part of this, a range of specialist services for

petroleum and ADR tanker operators is offered

through our nationwide network of Petroleum

Regulations/ADR workshops.

All Scania ADR and Petroleum Regulations tanker testing is carried out in

conjunction with our Competent Authority Partners and conducted strictly

in accordance with the Safe Load Pass and Health & Safety Executive codes

of practice to assure you of the best possible service and peace of mind.

Specialist Petroleum Regulation/ADR

services

Examination, testing, repair and retest –

all in a single visit

All work carried out on Scania premises

Two-yearly tanker vapour tightness test

Mandatory three-yearly leak-proof

tightness test

Tanker repair, maintenance and testing

facilities

Forward planning and scheduling of

testing

Pre-test examinations and rectification

work

Written Schemes of Examination in line

with specific customer requirements.

42


SCANIA TANKER SUPPORT: AN ALL-ENCOMPASSING SERVICE

Whether it's foodstuffs, powders, granules, liquids or gases, Scania's

comprehensive tanker support service covers all makes and types.

43

Accident Management and Repair Network

This major new initiative has been designed to

take care of every aspect of accident management

and repair, from dealing with the aftermath of

the incident itself right through to returning your

vehicle to the road quickly and safely.

Getting your driver home, salvaging the

load, dealing with third parties and insurance

companies; it's all part of our all-encompassing

accident management and repair service.

And with Scania's 90 contact points

nationwide and dedicated accident repair and

refinishing centres strategically located

throughout the country, you'll find help is never

far away.

In creating our accident management and

repair network, our aim is your aim: to see your

vehicle back on the road, earning its living once

again, with the minimum of inconvenience to

you and your business.

A QUALITY SERVICE DELIVERED BY SKILLED PERSONNEL

Our accident repair centres combine state-of-the-art equipment and a highly skilled team of thoroughly

trained specialists. As you would expect from Scania, all our repairs are carried out to the highest standards

of quality and safety. Our attention to detail is unflinching and our procedures and processes have been

designed to deliver the very best results every time. And with us as your accident repair partner, you will

also have the benefit of knowing that your vehicle repairs will be completed as quickly as possible. That's

why with Scania, your peace of mind is assured.


44

Scania Assistance is an essential support service that provides operators with a complete back-up

system designed to minimise downtime and keep Scania vehicles out on the road. Most importantly,

the Scania Assistance Call Centre is a Scania-owned and staffed facility which represents a major

investment in customer service. As such, Scania Assistance is a stand-alone operation that does not

rely upon a third-party for the service it delivers.

And that means should the need arise to contact Scania Assistance, your call will be taken by a

Scania-trained member of staff who will have a clear understanding of the nature of the problem –

and an appreciation of your needs. What's more, in the vast majority of instances the Scania technician

attending the call-out will be able to carry out the necessary repairs to the vehicle on the spot.

For those requiring workshop support, Scania service is never far away; the organisation's dealer

network has fully equipped repair and maintenance centres strategically situated throughout the UK.

And for those travelling further afield there are approximately a further 1,000 Scania workshops

located throughout mainland Europe.

Scania Assistance

SCANIA ASSISTANCE IN ACTION

With an average time-to-arrival of less than one

hour, plus fully-equipped service vehicles (1) and

the latest-generation reporting systems (2), Scania

Assistance quickly gets vehicles back underway.

As part of its commitment to the UK petroleum

industry, Scania offers a unique nationwide

emergency response service in the event of a fuel

tanker incident (3 and 4). Here, Scania Assistance

oversees the recovery operation, using specialist

teams of Scania Technicians strategically located

around the country. 1 2 3 4

UK calls: 0800 800 660 International calls: +44 (0) 1274 301260

45

The best vehicles deserve the best after-

sales care and Scania's range of Support

Programmes has been designed to provide

just that for trucks, buses and coaches

alike. And with a selection of individually-

tailored programmes to choose from,

there's a Scania Support Programme that's

right for every transport operation.

The Scania Repair and Maintenance

programme

Available for vehicles aged between 1 to 84

months or to a maximum of 1,200,000

kilometres, and includes comprehensive product

cover against original component failure or

wear and tear. Coupled with all servicing

carried out to manufacturer’s guidelines and

the peace of mind of protecting your operator’s

licence, all Ministry inspections and annual

certification are included. To further enhance

this programme, trailers and ancillary

equipment can also be included.

Scania Support Programmes

Scania Service Plus

The Scania Service Plus programme provides

comprehensive maintenance to manufacturer’s

guidelines and ensures protection of your

operator's licence. The programme features

unlimited term or distance and is available for

vehicles aged over 24 months and includes all

Ministry inspections and annual certification.

This programme is designed to include any

supplementary requirements, such as voluntary

brake test, tachograph calibration or specific

component replacement such as brake relines or

clutch replacement.

More than just trucks, buses and coaches...

By tailoring a Support Programme to include items such as trailers or ancillary equipment, the

number of suppliers you need to deal with can be reduced to a single contact point.

In addition, you’ll benefit from reduced administration and reconciliation of invoices into one

single monthly transaction. With all servicing and maintenance being managed by a single source,

vehicle uptime and operating efficiency can be significantly enhanced.

46


Scania Service Only

The Scania Service Only programme gives you

the peace of mind that all required

maintenance is carried out to manufacturer’s

guidelines and ensures that your operator’s

licence is protected. This programme features

unlimited term or distance and is available for

vehicles aged over 24 months and includes all

Ministry inspections and annual certification.

Scania O Licence Protector

The Scania O Licence Protector programme

gives the reassurance of compliance with all

Ministry inspections, annual MOT, tachograph

calibrations, document filing and defect

reporting.

This programme features unlimited term or

distance for vehicles aged over 24 months.

To further enhance this programme, trailers

and ancillary equipment can also be included.

Centrally Managed contracts

Scania Centrally Managed is a budget-model product which provides for all aspects of repair and

maintenance through the Scania network via a single point of contact. Designed for fleet operators

and covering all makes and types of trucks, buses, coaches and trailers, the service includes

compliance for associated legal conformance.

Key Centrally Managed features include centralised management of all planned maintenance,

such as service, ministry inspection and legal tests, central document filing, monthly budget

payments, consolidated invoicing and detailed monthly reporting of costs and vehicle performance.

The benefits of the service range from reduced administration and improved communication to

enhanced cost- and time-efficiency, thereby enabling vehicle uptime and utilisation to be optimised.

47

Scania Consumables

In order to make the sourcing of workshop products as simple as possible, we have introduced

Scania Consumables, a programme which adds more than 6,600 quality items to our product

portfolio at exceptionally competitive prices.

Scania Consumables covers everything from the smallest items, such as nuts, bolts and washers,

through to complete 1,001-piece toolkits and a vast array of other major workshop items. In

between, there's just about every product imaginable; tie-wraps, lubricant sprays, electrical

connectors – the list goes on and on.

What's more, there are real savings to be made with many products offered at prices

significantly below the national average. And for those wishing to buy in bulk, additional

discounting is available too.

In addition to cost savings, convenience and the highest levels of availability, Scania Consumables

will also deliver reductions in terms of the administrative time and expense spent in dealing with

multiple suppliers.

Scania OilFor engines, gearboxes and rear axles

Choosing the right lubricants can make a

significant contribution to overall operating

economy and the quality of your oil is

everything when it comes to maximising

performance and minimising wear and tear.

That’s why Scania has gone to great lengths

to develop its own range of engine, gearbox

and axle oils, all of which are verified to

exceed the conditions in which they operate.

With Scania Oil we can guarantee the

quality of your oil throughout your vehicle's

life cycle. So wherever you operate, and

whatever the driving conditions, you can be

confident that by choosing Scania Oil you are

helping to prevent wear and protect and

prolong the life of your vehicles.

48


An integral part of www.scania.co.uk, Webshop is the

place where Scania official merchandising, including all

items within the innovative Scania Truck Gear fashion

range, can be purchased online. Inside Webshop you

will also find Scania Selection, a extensive collection of

specially chosen items reflecting the quality and brand

values associated with Scania.

Webshop

Designed to

memorable 'face' for your business,

Scania's range of high quality accessories

will enhance the appearance of your

vehicle inside and out.

From external fitments such as wheel

trims, side skirts and air deflectors to

interior items including seat covers, bed

linen, microwave oven and coffee maker,

there's a Scania accessory to suit every

need, style and taste.

create an impressive and

Scania Accessories

49


50

SL5451400

All information believed to be correct at time of going to press.

Please confirm exact product and service details and specifications with

your local Scania dealer.

Scania Finance Great Britain Limited,

Regus House, Fairbourne Drive, Atterbury, Milton Keynes, MK10 9RG

Telephone: 01908 487530, Fax: 01908 487730

Website: www.scania.co.uk/finance

Scania Insurance: 0870 907 9610

Scania (Great Britain) Limited

Delaware Drive

Tongwell

Milton Keynes

MK15 8HB

Telephone: 01908 210210

Website: www.scania.co.uk

Documents

Scania total transport solutions