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    SHAPESHAPEETT MAGASIN FRN SCA OM TRENDER, MARKNADER OCH AFFRER N 2 200

    SHAPESHAPE

    todays hottest marketing site

    FISH THRIVE ATPULP MILL

    A MAGAZINE FROM SCA ON TRENDS, MARKETS AND BUSINESS N 4 200

    MATSLEDERHAUSEN

    PATENTSMOVING EAST

    on goals higher than making money

    YOUTUBE

    Camera:

    Shapeonm

    oosehuntC

    amera

    :Shapeo

    nmoosehunt

    GERM

    ANS

    LOVE

    DISCOUN

    TS

    New mill in RussiaCutting emissions on the road CEO has the worNew mill in RussiaCutting emissions on the road CEO has the wor

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    Contents N4 2007

    6

    Almost everyone in

    Germany shops at

    discount chains.

    COVER page 6-14

    SHAPE

    TODAY

    YOU EVEN SEEPORSCHESIN THE PARKING LOT

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    04SHAPE UP

    China scours Europe for recyclable paper, Googlebelieves in print, and retail extends its reach.

    06SHAPE COVER

    Beer and business top the bill of fare at Oktoberfestin Germany, where shoppers love a discount butdont forget their local butcher and baker.

    14TREND

    Smart freight handling can cut carbon dioxideemissions and save money. Marketers switch onYouTube, and patents move East.

    20PROFILE

    Meet Mats Lederhausen, who invests incompanies that do more than make money.

    24TECHNOLOGY

    Surprise: fish now thrive in the waste waters of thestrands pulp mill.

    26SCA INSIDE

    SCA invests in new mill in Russia, and a 16-year-old from Norway wins the Libresse designcompetition.

    30CAMERAShape stalks the wild moose, king of the forest.

    34SHAPING A VIEW

    SCAs CEO Jan Johansson has the word.

    [4*2007]SHAPESCA*3

    SCA Shape is published in Swedish and English. The

    contents are printed on GraphoCote 80 gram from SCA

    Forest Products. Reproduction only by permission of

    SCA Corporate Communications . The opinions expressed

    herein are those of the authors or persons interviewed

    and do not necessarily reflect the views of the editors or

    SCA. You can subscribe to SCA Shape or read it as a pdf

    at www.sca.com.

    SCA Shapeis a magazine from SCA Address SCA,

    Corporate Communications, Box 7827,

    103 97 Stockholm Telephone +46 8 788 5100

    Fax +46 8 678 8130 PublisherBodil Eriksson

    Managing editor Anna SelbergEditorial Anna Selberg, SCA, and Gran Lind, Kristin

    Peva, Appelberg Design Tone Knibestl, Appelberg

    Printer Srmlands Grafiska Quebecor AB, Katrineholm

    Cover photo Frans Hllqvist

    20

    30

    16

    26

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    Bightefutu

    SHAPE UP

    4*SCA SHAPE[4*2007]

    PHOTO:ISTOCKPHOTO

    Ikea will invest several billion dollars in

    new stores over the next few years as its

    drive to lower costs continues, Ikeas new

    chairman, Gran Grosskopf, says in an

    interview with the Swedish business daily

    Dagens Industri. Increasing global com-

    petition and more intense price pressure

    account for the move.

    Its because of other furniture chains,

    DIY chains like Home Depot and rapidly

    growing retail giants like Wal-Mart ,

    which are expanding their productrange, Grosskopf tells the newspaper.

    We see really great potential for growth

    and will invest heavily, among other

    things in a number of new stores in both

    existing and new markets, he says, men-

    tioning India as a possible market.

    While many major players report-

    ed lower earnings than expected

    in September, the retail market

    overall grew more than expected

    during the month. Statistics from

    the US Department of Commerce

    indicate a growth rate of 0.6 per-

    cent, double the forecast.

    Concerns about housing loans in

    particular had raised doubts about

    demand, but American consumers

    still appear to be willing to spend.

    The pulp and paper industry, together with the

    chemical and metal industries and the energy

    sector, accounts for 70 percent of all environmen-

    tal protection investments in manufacturing, the

    Swedish National Institute of Economic Research

    reports in an analysis.

    The analysis also shows that the companies invest

    in both corrective and preventive measures.

    FOR US

    PAPER INDUSTRY GOODAT ENVIRONMENTAL

    PROTECTION INVESTMENTS

    The Swedish pulp and

    paper industry invests in

    green research.

    IKEA INVESTINGBILLIONS IN NEW

    STORES

    THE FRENCH COMPANY Carrefour, Europeslargest retail chain, is opening a hypermarket in theBulgarian city of Varna on the Black Sea. The storewill occupy 100,000 square feet. Carrefour is leas-ing the space for 30 years from the Scottish propertydevelopment company Miller Group.

    Carrefour to openhypermarket in Bulgaria

    BightefutuRETAIL SECTOR

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    [4*2007]SHAPE SCA*5

    CHINAS DEMAND FOR recycled fi ber has increased

    dramatically over the past seven years. This year, the country isexpected to import more than 20 million tons of recycled papercomponents, up from 3.7 million tons in 2000. The reasonfor the increase is an expansion of Chinas cardboard andpackaging industry. Chinese containerboard makers like NineDragons and Lee & Man Paper have strengthened their pres-ence in Europe with their own purchasing organizations. Theus, which was previously the main supplier of recycled paperto the Chinese, can no longer satisfy the demand for recycledcontainerboard in China. The increase in Chinese demandmainly affects Britain and the Netherlands, which now have topay higher prices for the raw material.PH

    OTO:ISTOCKPHOTO

    Polands retail sector grew 14.2percent in September compared

    to the same period in 2006. De-

    spite the sharp increase, growth

    was still lower than the 16.5 per-

    cent forecast. Analysts predict

    that the strong growth in Polish

    private consumption will slacken,the news bureau Interfax reports.

    Reco roth Pandless than expected

    SOURCE:SPCI/SVENSKPAPPERSTIDNING

    RECYLED FIBER

    IMPORTS TO CHINA

    2 000 2 002 2 004 2 006 2 007

    6.9

    Million tons

    12.3

    19.6

    21-23(est.)

    3.7

    CHINASC

    OURING

    EUROPEFO

    R

    REC

    YC

    LABLEPA

    PER

    GOOGLE, the pub-licly traded search engine,surprised the market when

    a company representativesaid the company sees majorpotential for traditional printadvertising. Speaking to alarge gathering of apprecia-tive newspaper managers atthe Newspaper Associationof Americas annual meeting,Googles Tom Phillips, head

    of the companys print adver-tising, said he saw a numberof opportunities in newspaperadvertising.

    Print today is an under-valued medium, Phillipssaid, noting that newspapers

    are consumed more intenselythan Web pages.

    The dominant searchengines, Google and Yahoo,have both developed collabo-rations with traditional printnewspapers, and Microsoftsmsnhas expressed similarambitions.

    BELIEVES IN PRINT

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    SHAPE COVER

    6*SCA SHAPE[4*2007]

    AT LIDL

    PORSCHES

    PARKED

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    according to the market

    survey company AC-

    Nielsen, 96 percent of

    Germans shop at dis-

    count stores. Aldi is the

    leading chain, with an estimated 80 per-cent of all households in Germany shop-

    ping there.Today, you even see Porsches in the

    parking lot, says one young German.

    Its no longer unattractive to shop at dis-

    count stores.

    At Lidl or Aldi, Germans buy basic

    goods like laundry detergent, toilet paper,hygiene products or juice as well as fruit

    and vegetables. For goods like meat and

    fi sh, its a question of shopping at other

    stores. And most people choose to go to

    the local bakery for bread.

    A few years ago, I went to the butch-ers whenever I wanted to buy meat and

    deli items, says Albin Hessler of Aich-tal, outside Stuttgart, in southern Ger-

    many. But today I dont do it as often.The quality and selection are really good

    in most grocery stores.

    Hessler and his wife Elisabeth go gro-

    cery shopping every Friday. Usually theytravel a few miles from home to Edeka,

    part of a grocery chain with a wide as-

    sortment of goods. During the week, theystop by Aldi to pick up anything else they

    need, but they buy their bread at the lo-

    cal bakery.

    At Edekas big supermarket, the fi sh isset out in elegant displays and the meat is

    well trimmed. There are plenty of staff

    members to provide help, and the light-

    ing is pleasantly subdued. The selection

    is huge and level of service is high.The contrast is considerable when you

    walk into Aldis signifi cantly smaller store.

    There is only a limited range of products

    here, the stores all look the same, and

    things go quickly in the checkout line.

    There almost have to be two of you

    when you go shopping, Elisabeth says.

    The cashier rapidly enters the items,

    The German grocery market is divided in two. Today, almost everyGerman shops at discount chains like Lidl and Aldi. At the same time, formany people, shopping at their local bakery and butcher shop is a given.And interest in quality is rising in the German market.TEXT PETRA LODN PHOTO FRANS HLLQVIST & DUNCAN SMITH

    Albin and Elisabeth Hessler shop just as often at discount stores as they do at the well-stocked grocery chain stores.

    [4*2007]SHAPE SCA*7

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    SHAPE COVER

    THESE LOW-PRICED chains, calleddiscounts in Germany, are grocery stores

    with a limited number of items. The storesthemselves are rather small, and they often

    DISCOUNT CHAINS FOR EXPORT

    and there is little space beyond the cash

    register, so you have to load your pur-

    chases right into the cart. When you

    pay, the cashier already has your changecounted out.

    Aldi and Lidl offer more than just gro-

    ceries. In the middle of the store are longaisles with baskets of clothes, toys andelectronic goods. Every week they pub-

    lish full-page ads, and Elisabeth Hesslersays the stores often have lines outside

    before they open on the day the new sales

    fl ier comes out.The discount chains do incredibly

    aggressive marketing, she says. But

    you have to watch out. Not everything isas cheap as it seems. Their own brandsare inexpensive, but they also sell name

    brands, and these may be more expensivethan in other stores. Customers probably

    assume that everything is cheap becauseits sold in a discount store.

    GERMANY HAS BEEN called a coun-try of bargain hunters. But recent years

    have seen a break in the trend. Last fall,Mercer Marketing Consultants conduct-ed a survey of 2,000 shoppers. The sur-

    vey revealed that Germans no longer see

    themselves as bargain hunters but instead

    place greater value on quality and a wideselection of goods. A full 38 percent, sig-nifi cantly more than in previous studies,

    said selection and quality are important.Just relying on low prices will not be

    enough in the future, says Sirko Siems-

    sen, an expert on issues in the grocery

    trade at Mercer Marketing Consultants.Grocery chains that have a wider selec-tion of goods may experience a resurgence

    if they consistently make use of their com-petitive edge. But at the same time, they

    should keep an eye on prices.Thats because price still comes fi rstin the survey. Half of those surveyed said

    that price largely determines how satis-

    fi ed they are when they go shopping.Turan Sevimli can provide evidence

    that Germans intense hunt for bargainshas eased. He has run a small local gro-

    cery store, Markt Ecke, for six years.Its not just about being inexpensive,

    Sevimli says. Our store is good. I thinkthe reason for this is that more and more

    German discount chains have done well abroad, to the point that

    half of Europes largest grocery chains are German. In recent

    years, Lidl, owned by the Swiss holding company Schwarz, has

    expanded rapidly throughout Europe, and Aldi, the number two

    discount giant, is not far behind.

    .

    At Turan Sevimlis store, customers can buy locally grown vegetables.

    people want to support their local mer-

    chant. I know my customers, I say hello to

    them with a smile, we have small talk and

    joke a bit. If an older shopper needs helpcarrying their purchases home, we cantake care of that. In stores that are part

    of big grocery chains, the cashier doesnt

    even look you in the eye.Sevimli buys a substantial amount

    of locally raised vegetables, which cus-

    tomers appreciate. Customers are mainly

    singles, older people and consumers who

    demand quality, and these target groups

    are growing.

    The discount chainsdo incredibly ag-gressive marketing.

    But you have to watch out.

    8*SCA SHAPE[4*2007]

    sell products under their own brands.According to Frankfurter Markt-

    forscher, discount chains are the only

    grocery stores that report consistent

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    [4*2007]SHAPE SCA*9

    growth in sales. Aldi, Germanys lead-

    ing discount chain, increased gross sales

    by 4.2 percent in 2006 from the year be-fore. Each German household spent an

    average of about 1,200 euros at discount

    stores in 2006 63 euros more than the

    year before. Schwarz had a highly suc-cessful 2006, according to the market

    survey company Retail Group. It is esti-mated that Schwarz Group sales rose 12percent on an annual basis.

    Discount chains sometimes have their

    critics, but the fact is that customers seem

    to like their low prices, quick service and

    easy access. The discount chains are notgenerally willing to be interviewed, but

    in a written statement, Lidl explained itssuccess this way: The cornerstone of our

    success is simplicity. Our aim is to haveall our operations, all our work proce-

    dures, run in a simple way, with top qual-

    ity at the lowest prices possible.

    0

    10,000

    20,000

    30,000

    40,000

    50,000

    60,000

    70,000

    80,000

    I would never buy bread at a dis-

    count store, says Elisabeth Hess-

    ler of Aichtal, outside Stuttgart.

    CarrefourF

    rance

    MetroGroupGer

    many

    TescoB

    ritain

    ReweGer

    many

    SchwarzGroupGer

    many

    EdekaGer

    many

    AuchanF

    rance

    AldiGer

    many

    LeclercF

    rance

    CasinoF

    rance

    80,000

    64,000

    6

    1,000

    45,000

    45,000

    39,000

    37,000

    36,000

    32,000

    30,000

    6.0 4.7 4.5 3.3 3.3 2.9 2.8 2.7 2.4 2.2

    SOURCE: PLANET RETAIL

    FOTO:SCANPIX

    FOTO:SCANPIX

    Market share in Western and Central Europe (percent)

    Approximate sales in 2006 (million euros)

    FACTS / LIDL

    Started in the 1930s as Lidl & Schwarz

    Lebensmittel-Sortimentsgrosshandlung

    Lidl is owned by a foundation controlled

    by the founder Dieter Schwarz and his

    family

    Its headquarters are in Neckarsulm,

    Germany

    Lidl has some 6,000 stores throughout

    Europe

    Kaufl and and Handelshof are also part

    of the Schwarz Group

    FACTS / ALDI

    Started as a family fi rm in 1913 in Essen.

    Today owned by brothers Karl and Theo

    Albrecht. Karl Albrecht is the richestperson in Germany with a fortune of USD

    17 billion. In 2006 he was ranked 13th

    on Forbes magazines list of the richest

    people in the world

    Aldi is short for Albrecht Discount

    In 1961, the chain was divided into Aldi

    Nord and Aldi Sd after a dispute over the

    sale of tobacco products

    There are about 1,600 stores in Germany

    and some 1,200 stores outside Germany

    in a number of European countries, the US

    and Australia

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    SHAPE COVER

    n February, when six months still

    remain before the fi rst beer is

    poured at Oktoberfest, most seatshave been reserved. All thats left

    are the 20 percent of places that

    the city of Munich does not allow

    organizers to book ahead.

    The festival area, almost half a squarekilometer in size, holds 14 major beer

    tents and a number of smaller ones with

    a total of some 100,000 seats.

    Peter Schottenhamel is the fourth gen-

    eration of owners of one of the largest

    tents. His great-grandfather started op-

    erations 140 years ago with a small tentthat could seat 140 people. His operation

    now seats 10,000, with 6,000 in the fes-tival tent and the rest outside. Schotten-

    hamels tent is not among those where

    breweries supply their own beer. Instead,

    it is run by a privately held company that

    can choose the beers it serves.This years Oktoberfest ended Octo-

    ber 7. After a few weeks of well-deserved

    vacation, planning will begin for next

    years festival.

    MEETINGS FOR

    Oktoberfest in Bavaria,Germany, is not just achance to drink beer inlarge tankards. It has

    also developed into apopular occasion to holda conference, meet cus-tomers and do business.TEXT PETRA LODN

    10*SCA SHAPE[4*2007]

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    New! Our most stretchy diaper ever.

    www.libero.com

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    shape cover

    In comparIsons of various Euro-pean regions, two areas in particulartop the lists no matter how they are mea-

    sured. Most people probably know one o

    them, the southern German state o Ba-

    varia. The other, Baden-Wrttemberg,its neighbor to the west, may not be as

    Germany was reunifed

    17 years ago, yet its still a

    divided country when it

    comes to growth and job

    opportunities. Today the

    country is split not just

    into east and west but alsonorth and south.

    well known but is just as successul.The two southern states have al-

    ways been competitors, and theyre al-ways keeping an eye on each other, saysFriedrich Heinemann, head o corporatetaxation and public fnance at the Cen-

    tre or European Economic Research inMannheim. The two are close ideologi-cally. Theyre both traditional strongholds

    o the conservative Christian Democrats.

    Many o the big international industrial

    groups have their headquarters in south-ern Germany, and in Baden-Wrttemberg

    there are also a large number o small and

    medium-sized enterprises that are incred-

    ibly successul.Stuttgart, the capital o Baden-Wrt-

    temberg, has enjoyed tremendous growth

    It takes about our weeks to takedown the tent, and in late November or

    early December its time to start plan-ning or next year and taking bookings,

    says Schottenhamel. Were usually ully

    booked in early February. It wasnt likethis 10 or so years ago. You could stillmake a reservation up until August. ButOktoberest is growing bigger and bigger.

    We could fll another 10,000 seats.Many companies invite their custom-

    ers or employees to Oktoberest. I acompany plans a meeting or May and

    invites 500 customers, perhaps 50 willcome, Schottenhamel says. I they plan

    a meeting or Oktoberest, 490 come.Hundreds o dierent companies

    come rom every industry imaginable.Some industries have a more noticeable

    presence in certain years, depending on

    where the most money is being made.This year saw a lot o it companies,banks and insurance companies. The

    companies invite customers rom acrossthe country and even rom abroad. One

    o Germanys largest banks invited 400

    customers to the Schottenhamel tent.We also have hospitals that come here

    with their sta. Thats another type o cus-

    tomer that oten keeps coming back.Reserving a table doesnt cost any-

    thing, but there is a commitment to buy

    ood and drink. The minimum order istwo liters o beer and hal a chicken.

    During Oktoberest, not a single hotel

    room can be ound within a 150-km ra-dius o Munich. Oktoberest is the eventthat brings the most revenue to the stateo Bavaria, and many positive side eects

    spill over to companies in the region, such

    as stores and taxi services.

    Im here every single one o the 16days Oktoberest is under way romabout 5:30 in the morning to 11 atnight, Schottenhamel says. The wait-

    resses and other sta make good money,

    but they work hard or their pay.Next year Oktoberest is celebrating

    the 175th time its been held. On Sep-tember 20 its time to open the frst keg o

    beer with the words Ozapt isch. Book

    your seat in time i you want to be sure to

    get a seat in one o the big tents.

    oktoberfest

    6.2 million visitors came to this

    years Oktoberfest.

    6.7 million liters of beer were

    consumed.

    12,000 people work during the

    festival.

    Visitors spend almost one billion

    euros during the 16 days that Ok

    toberfest is under way. Almost

    half is spent in the actual festival

    area, with about 200 million

    euros spent on shopping in and

    around Munich and 300 million

    euros on hotels.

    Oktoberfest originated with the

    wedding of Crown Prince Leo

    pold on October 12, 1810, when

    he married Princess Therese. The

    place on the outskirts of Munich

    where the festival is held is calledTheresienwiese.

    12*SCA shape[4*2007]

    photo:gettyimages

    Cannstatter VolksfestThe cannsTaTTer Volksest orStuttgart Beer Festival is held just out-side Stuttgart at almost the same timeas Oktoberest, starting a week later.While it is not as large an event as Ok-

    toberest, its not all that much smaller.About our million visitors come over 16

    estival days, consuming beer and ood at

    long tables. There are also a large num-

    ber o attractions in the estival area.The Volksest was held or the frst timein 1818. King Wilhelm o Wrtenbergthought the people deserved a estival a-

    ter two years o amine brought about bya natural catastrophe in 1815. The esti-val was planned or the kings birthdayon September 28.

    Money piling up in bavaria

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    for a number of years. Daimler has itsheadquarters here, as do sap and Bosch,

    but many small and medium-sized com-

    panies in the electrical, engineering,chemistry and it industries have enjoyedamazing success. A new exhibition center

    recently opened next to the airport, andby September it was already fully booked

    through Christmas.

    The rules for how research funds areallocated among the different states were

    recently changed. Competition has inten-

    sifi ed, and the latest allocations resulted

    in the eastern states receiving no fund-ing at all while Baden-Wrttemberg and

    Bavaria wound up with the bulk of themoney. This will naturally favor south-

    ern Germany even more.

    Bavaria and Baden-Wrttemberg com-

    pete not just economically, but also in the

    entertainment fi eld. Munich has its Okto-

    berfest, but Stuttgart has the CannstatterVolksfest, a beer festival that is almost as

    large. When the last beer was poured onthe evening of October 14, a record 4.5

    million visitors had attended the festival

    yet another sign that times are good.On October 3, 1990, the German

    Democratic Republic ceased to exist, and

    the Federal Republic of Germany nowconsists of 16 states. Integrating the east-

    ern states into the Federal Republic is still

    a costly process. Dizzying sums, over a

    trillion euros, have been invested in uni-fying the country so far, but unemploy-

    ment in the former East Germany is stilltwice as high as in the west.

    People living in the west like to saythey feel solidarity with the east, but they

    cant understand why its taking so long,

    says Mai-Brith Schartau, a professor at

    Sdertrn University College.

    However, Heinemann of the Centrefor European Economic Research doesnt

    think the differences between east and

    [4*2007]SHAPESCA*13

    west or between north and south willgrow. The eastern states are catchingup to the rest of Germany, although its

    going very slowly, he says.

    Despite major regional differencesand an international economy that has

    been shaky this year, things are goingwell for Germany as a whole. After anumber of years of stagnation and an-nual gnp growth between 2001 and2005 of only about 0.7 percent, gnp in

    2006 rose a healthy 2.2 percent over the

    previous year.Nonetheless, Heinemann is concerned

    that the government has lately expressed

    a willingness to backtrack on the exten-

    sive reforms carried out in the labor mar-ket, pensions and taxes. That may have

    adverse effects on the economy, not im-

    mediately, but over the medium term,he says.

    GERMANY HAS A STRONG reputation

    as an industrial nation with large compa-

    nies like Siemens,bmw, Daimler, Bayer,basf and sap. But the country also has

    many mid-sized and smaller industries.

    Like other industrial nations, Germany

    has undergone numerous restructurings,

    but the industrial sector still constitutes

    the backbone of the German economy.Germany has enormous exports, almostone trillion euros, and has been described

    as an export champion. Roughly one-

    third ofgnp goes to exports. Baden-Wrttemberg is the state that is most de-

    BERLIN

    HAMBURG

    HANNOVER

    DORTMUND

    LEIPZIG

    BONN

    FRANKFURT

    KAISERSLAUTERN

    NUREMBERG

    STUTTGART

    MUNICH

    In September

    2007, unemploy-

    ment in Germany

    was 8.4 percent.

    The lowest rate,

    2.7 percent, was in

    Biberach district,

    Baden-Wrt-

    temberg, and

    the highest was

    in Uckermark,

    Brandenburg, in

    the former EastGermany, 21.1

    percent.

    BREMEN

    Schleswig-Holstein

    Baden-Wrttemberg

    Bavaria

    Mecklenburg-Vorpommern

    North Rhine-Westfalen

    Bremen

    Brandenburg

    Hamburg

    Berlin

    Hessen

    Niedersachsen

    Rhineland-Palatinate

    Saarland

    Saxony

    Saxony-Anhalt

    Thringen

    UNEMPLOYMENT IN GERMANYS FEDERAL STATES(percent)

    4.7

    4.8

    14.9

    13.8

    12.3

    8.7

    7.2

    14.8

    9

    6

    13.9

    15

    12.1

    7.8

    8.4

    8.1

    SOURCE:STATISTIKDERBUNDESAGENTURFRARBEIT-ST

    ANDSEPTEMBER2007(DZ/AM)

    Germans arefeeling a new senseof pride abouttheir country.

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    SHAPE COVER

    pendent on exports, which also means

    that it is more vulnerable than other parts

    of Germany in the event of a major slump

    in the international economy.

    The German labor market can be de-

    scribed as a social market economy in

    which labor confl icts are rare. Through-out the 1990s, workers went on strikean average of 12 out of 1,000 workdays.

    The corresponding fi gure for the whole

    of the euwas 84 days.

    Germans are feeling a new sense of

    pride about their country. The black-

    red-and-yellow fl ag now fl ies atop many

    a fl agpole, something that never hap-pened before. Chancellor Angela Merkel

    has received positive reviews in interna-tional contexts, and Germanys tenure

    as EU president was a great success, aswas its hosting of the World Cup in soc-

    GERMANY IN BRIEF

    Capital and largest city: Berlin

    Population: 82 million

    Population density:

    236 inhabitants/km2

    President: Horst Khler

    Chancellor: Angela Merkel

    GNP growth (forecast 2007): 2.4 %

    Infl ation (2006): 1.7 %

    National holiday: October 3

    Country code +49

    TISSUE

    Tempo, those highly familiar hand-

    kerchiefs, is today one of SCAs tissue

    brands. For many Germans, the Tempo

    brand is synonymous with handker-

    chiefs.

    Were proud of having the Tempo

    brand in our portfolio. Tempo was

    along with other product names

    included in the purchase of Procter &

    Gambles European tissue operations,

    says Bernhard Riede, vice president tis-

    sue sales and marketing.

    The acquisition was announced back

    in March, but only in September did the

    EU approve the deal.

    The deal was closed on October 1

    and we are gradually integrating the

    operations. One step was taken on

    December 1, when all systems were

    transferred to SCA.

    Its still too early to say what the

    future will look like.

    Were still doing the work to de-

    velop our strategy for our new brands,

    Riede says.

    SCA IN GERMANYGermany is by far SCAs largest market.Sales totaled USD 1.9 billion in 2006, and some5,600 people are employed there.

    He also says that the industry in gen-

    eral is being pressured by higher costs

    for things like energy and raw materi-

    als, which SCA has to compensate for.

    PERSONAL CARE

    In Germany, the market for diapers and

    sanitary napkins is dominated by retail-

    ers own-brand products.

    Roughly 50 percent of diaper sales

    consist of own-brand products, saysSvein Ryan, regional head of personal

    care, Central and Eastern Europe.

    Compare this to Scandinavia, where

    90 percent of diapers come from Libero

    or Pampers.

    SCAs sales of baby diapers in Ger-

    many are between EUR 40 and 45 mil-

    lion. Customers include Aldi, Lidl and

    Drogeriemarkt.

    There has been a sharp increase in

    pant diapers, with growth of about 20

    percent annually.

    SCA has a market share for pant

    diapers of between 65 and 70 percent,

    Ryan says.Sales of TENA incontinence protec-

    tion are also increasing, but mainly

    among retailers. The German state has

    become more restrictive on the sale of

    incontinence protection by prescription

    PACKAGING

    SCA Packaging recently launched

    X-tra Services in Germany, a concept

    whereby customers are offered a com-

    prehensive solution for packaging and

    related services and operations.

    The trend is toward more custom-ized solutions for customers with more

    services being provided by our com-

    pany, recalls Marc Stabernack, head of

    marketing for Middle Europe.

    The fi rst nine months of 2007 were

    very good for SCA Packaging in Ger-

    many.

    Last September , we exhibited

    at the major German packaging trade

    show FachPack in Nuremberg with a

    400 m stand which attracted a lot of at-

    tention. This has meant really positive

    feedback for our operations as well,

    says Stabernack. Things are also going

    well for the whole country right now,

    both for businesses in Germany and for

    exports, which are on the rise.

    FOREST PRODUCTS

    SCA Forest Products has no production

    in Germany, but its an important mar-

    ket for printing paper from Laakirchen,

    Austria, and Ortviken, Sweden. In addi-

    tion, one of the business areas largest

    sales offi ces is in Mettmann, in North

    Rhine-Westphalia.

    cer. Obviously, Germans were proud

    of their country before, but they didnt

    show it, says Schartau of Sdertrn Uni-

    versity College. Now they dare to ex-

    press it because Germany has done things

    that have played an important role in in-

    ternational contexts.

    14*SCA SHAPE[4*2007]

    USD 719 millionEmployees: 2,919

    USD 632 millionEmployees: 2,409

    USD

    225million

    Employees

    :277

    USD 292 millionEmployees: 32

    FOREST PRODUCTS

    TISSUE

    PACKAGING

    PERSONAL CARE

    Total sales: USD 1.9 billion Empoyees: 5,637(Dec. 31 2006)

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    TREND

    MILLIONS OF PEOPLE have done itwithout leaving any lasting impressionon history miming or playing air guitarto a favorite song in front of the mirror orat a party.

    But trade the mirror for a webcam

    and a handful of partygoers for that gi-gantic living room known as the Inter-net and the concept is suddenly loadedwith completely new potential.

    Wei Wei and Huang Yi Xin know allabout it. These two Chinese studentsfrom the Guangzhou Arts Institute re-corded and edited favorite songs to en-tertain themselves and their friends us-ing their universitys intranet.

    But the results were so comical thattheir enthusiastically mimed version of

    the Backstreet Boys As Long As YouLove Me spread across YouTube and be-came a hit among the Web sites visitors.

    At the same time, people at the Shang-hai offi ce of Ogilvy, the internationaladvertising fi rm, were on the lookout forsmart concepts to market their customerMotorolas inexpensive phones in China.

    It took just a few weeks to go fromconcept to fi nished ad.

    The only change the Motorola/Ogil-vy team made in the Chinese students

    fi lm was the addition of a short break.One student gets a call on his cellphonefrom his girlfriend.

    You barely see the phone, saysChristian Nord, a specialist in digitalmedia marketing at Ogilvys offi ce in

    Stockholm. Its not the product thatplays the leading role but the guys. Thead was a huge success not just in China.

    THE PHENOMENON of YouTube, aWeb site whose users upload materialtheyve produced themselves or their ownfavorite clips, has become the hottest In-ternet Web site for marketing which iswhy Google, the publicly held Web giant,paidusd1.65 billion for the site last year.

    Companies and organizations are

    now lining up to market themselves onYouTube which makes competition,already tough, very intense.

    The audience is fussy, and yourecompeting with Saturday Night Liveand other material from the best enter-tainers in the world, dramatic videosfrom accidents and catastrophes, origi-nal home-grown productions and nu-dity, Nord says.

    To get viewers, you have to give theaudience what they want.

    Its a world ruled by nerds, activists and teenagers with a taste fornudity, accidents and heavy irony a place every marketer in the analogworld should have gone out of their way to avoid. But today companies

    are lining up to be seen on the video Web site YouTube.TEXT MATTIAS ANDERSSON

    PIONEERS ON

    THE WEB

    As early as the late 1990s, SCA

    was on the Internet with a Libero

    Web site for pregnant women and

    the parents of small children.

    Long before Facebook,

    MySpace, here was a site that

    mixed ads for baby strollers with

    advice about breast-feeding.

    We were able to get online soearly and be right on target be-

    cause weve always had a dia-

    logue with thousands of par-

    ents, says Sofi a Hallberg, head

    of communications for Libero.

    Today, Liberos yoga video, with

    its baby in diapers taking over her

    mothers yoga class, is among the

    favorite commercials on YouTube.

    Libero.se has 150,000 unique visi-

    tors a month and a social function

    that goes beyond marketing diapers.

    One relevant example where

    SCA actively uses new meth-ods and channels in its market-

    ing is the Tork revolution.

    Basically, its a question of rebrand-

    ing three different brands mainly in

    the US into one global brand, Tork.

    In a series of commercials, which

    are also found on YouTube, the pa-

    per revolution is being launched

    using humor as its weapon.

    See it for yourself: libero.se, you-

    tube.com and torkrevolution.com

    YOUTUBESEVENTH HEAVEN FOR AMATEURS

    Wei Wei and Huang Yi Xin actingout infront ofthe webcam, andmarketingon YouTube begins.

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    TREND

    ENVIRONMENWORK SAVESMONEY

    ACCORDING TO

    the Stern report, theBritish governments review of the eco-nomics of climate change, about 14 per-cent of all emissions in the world comefrom the transportation of freight. Roadtransportation accounts for 10 percent.However, there are no statistics on whatpercentage of these road transportationemissions in turn comes from freighttransportation. An estimate based onEuropean conditions and statistics, withpersonal automobiles accounting for 60

    percent of carbon dioxide emissions fromroad transportation and freight account-ing for 40 percent, suggests that roadfreight transportation accounts for some-thing on the order of 4 to 5 percent of allcarbon dioxide emissions in the world.

    Greater growth leads to more freighttransportation, and there is no single so-lution to the carbon dioxide problem,says ke Sjdin, transportation special-ist at the ivl Swedish EnvironmentalResearch Institute. Rather, what is

    needed here is a series of measures tobreak the trend. He thinks one of themost important measures for quicklylowering emissions is to reduce the useof fossil fuels like gasoline and diesel.

    Today, carbon dioxide cannot beeliminated, so whats needed is the in-troduction of new technology and newfuels to reduce the emissions of fossilcarbon dioxide by freight traffi c, Sjdinsays. To speed this introduction, whatsneeded most of all is the establishment of

    effective means of control, because thetechnical solutions already exist.Most countries in the world have signed

    on to the United Nations goal of reducinggreenhouse gas emissions. The long-termgoal means in practice that global emis-sions must be cut in half by 2050.

    In the business world, there has beengrowing awareness of climate problems,and an increasing number of companieshave not just adopted an environmentalpolicy but have also turned their words

    European highways are carrying an increasingamount of freight, causing environmental changeswe see today. Businesses are focusing on the prob-lem of carbon dioxide emissions, which is reduc-ing the environmental impact and saving money.TEXT MIKAEL GIANUZZI PHOTO GETTY IMAGES

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    [4*2007]SHAPE SCA*17

    ing, albeit from a low level, and aware-

    ness is increasing among customers that

    their own companys actions have envi-

    ronmental consequences.

    For instance, we get more and morequestions from customers about ouremissions reports, he says.

    IN GENERAL, Scandinavian com-

    panies are at the forefront in terms of

    environmental work, but those spear-

    heading the movement are found inter-

    nationally. Thats the view of Magnus

    Swahn, a consultant in sustainable lo-

    gistics at the company Conlogic.

    The companies that have come far-

    thest are those that have integrated en-vironmental issues with business logis-

    tics, he says. Environmental work can

    be very profi table if its done the right

    way. For instance, Nike really pushes

    the idea of optimal fl ows on the types of

    traffi c that use the fewest resources.

    As for transportation, there are great

    environmental and economic gains to be

    made in every type of transportation.Its a question of making transporta-

    tion as resource-effi cient as possible,

    Swahn says. It means fi lling trucks to

    the max, lowering the speed of ships by

    a few knots and making sure there is a

    berth available for docking instead of be-

    ing forced to wait to enter the harbor.He thinks eco-driving, which is a

    method of driving cars in an environ-

    mentally friendly way, and planning

    can save 10 percent in operating costsfor rail transportation, but also for oth-

    er methods of transportation.

    The forest and paper industry start-

    ed early and acted professionally, he

    says. They realized early on that there

    was big money to be saved by being fru-

    gal with resources.

    into deeds. In Sweden, companies like

    Preem, Trelleborg, Sdra and Perstorp, in

    collaboration with the Swedish Road Ad-

    ministration, are now developing tools to

    help transportation purchasers place de-

    mands on their suppliers in terms of safetyand the environment. The focus of envi-

    ronmental demands is on fuel consump-tion and emissions of carbon dioxide, ni-

    tric oxides and particles. The work will be

    ready in February 2008.

    Ulf Hammarberg, environmental

    manager at the logistics company dhl,

    notes a considerable increase in the

    number of customers who want help in

    their environmental work. Demand for

    the companys green services is grow-

    MINIMAL ENVIRON-MENTAL IMPACT ISTHE GOAL

    At SCA Transforest in Sunds-

    vall, Sweden, a test is now be-ing conducted on synthetic die-

    sel made from natural gas.

    In the long term, we expect itwill be possible to produce synthet-

    ic diesel from biomass, like forestwaste, and completely stop pro-

    ducing carbon dioxide, says PeterEriksson, logistics and environmen-

    tal manager at SCA Transforest.Erikssons goal is to reduce de-

    pendence on fossil fuels and thus cut

    the environmental impact of SCAsshipments to a minimum. Synthetic

    fuel made from biomass producesno carbon dioxide, while the con-

    tent of other substances that havean impact on the environment is less

    than that of regular diesel. During thetest period, a truck is being driven

    in-house between SCAs plants andfreight terminal in Sundsvall on syn-

    thetic diesel. If the outcome of thetest is satisfactory, more cars will

    run on synthetic diesel over the longterm. SCA Forest Products is test-

    ing synthetic fuel on one of its lum-

    ber trucks in the Sundsvall region.The advantage of synthetic

    diesel is that it can be used in thesame engines as those using regu-

    lar diesel, Eriksson says. The costis about one Swedish krona ($0.15)

    more a liter, but there are loweremissions of most substances.

    Seventy percent of all freight trans-ported by SCA is by sea, and trans-

    portation here has been made moreeffi cient. Ships that sail fully loaded

    from ports on the coast of northern

    Sweden down to Germany, Britain

    and the Netherlands return almost ful-ly loaded with items like return fi berpulp, which is recycled into produc-

    tion in SCAs plants in Pite and Ume.We also ship freight for oth-

    er companies, Eriksson says.Twenty percent of SCAs trans-

    portation is by truck. Environ-mental work here involves steps

    like optimally fi lling trucks.The remaining share of SCAs

    freight, about 10 percent, is by rail.

    Environmental work canbe very profi table if its

    done the right way

    AL

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    TREND

    PATENTS

    AMONG THE 20 COMPANIES that

    applied for the most patents in 2006,seven were in Asia, much more than inthe past, says Boel Lagerwall, head ofmarketing at Awapatent, one of Europesleading consultancy fi rms in intellectualproperty rights.

    In both Eastern Europe and East Asia,where products from the West have longbeen copied illegally, interest in interna-tional patent systems is growing. Peoplethere are increasingly careful about fol-lowing international conventions be-

    The number of patent applications is increasingrapidly in Eastern European countries and EastAsia. Since 2000 the number of applications fi ledin a year has increased 9 percent in South Koreaand 26 percent in China.TEXT PER QVIST

    100 PATENTS A YEAR

    At SCA, we apply for around 100

    patents a year, with 50 or 60 of

    these in Personal Care, says Paul

    Winblad, head of patents at SCA.

    We get temporary protection via

    the Patent Cooperation Treaty for

    30 months. Then we continue in a

    few strategically important

    countries.

    SCA applies for patents in 14

    countries a year on average. Simple

    inventions that are easy to copy on

    a broader level may be covered by

    patents in 30 or 40 countries.

    Expensive, complex inventions areprotected in only four or fi ve major

    markets, often Germany, France,

    Britain, the US and Japan or China,

    and sometimes in Australia as well.

    Nine out of 10 applications result

    in a patent because these have been

    so carefully prepared. Some 30

    patent engineers and administrators

    are employed full-time to handle

    patent applications and related

    fi elds like pattern protection.

    cause they want to attract foreign capital,

    and also because they are now more andmore at the forefront of developmentsthemselves and want to protect their ownproducts from illegal copying.

    More Chinese companies productscan compete internationally. Amongthe big Chinese brands are Lenovo, theworlds third-largest pc manufacturer,andtcl, the worlds largest tvmanufac-turer by volume.

    More than 200,000 patents were ap-plied for in China in 2006, most of them

    by Chinese companies, Lagerwall says.In South Korea, 166,189 patents wereapplied for.

    China says it wants to be in the lead inpatent applications in a couple of years,says Solgun Drevik, a product developerat scawhose name is on more than 50 ofthe companys patents.

    A growing number of patent applica-tions in growth markets are being fi ledby Western companies, who now wantto protect their patents globally. Thesecompanies applied earlier for patentsonly in Europe and theus.

    The us accounts for one out of threepatent applications in the world, almosttwice as many as second-place Japan. Eu-rope is still strong, with six of the top 10countries in terms of patent applicationsin 2006. Next, in descending order, come

    Germany, South Korea,, France, Britain,the Netherlands, China,Switzerland andSweden.

    Growth markets account for only 8.3percent of patent applications, but thenumber is quickly rising. Besides Chinaand South Korea, other countries experi-encing increases include India, South Af-rica, Brazil, Mexico and Singapore. moving east

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    PROFILE

    20*SCA SHAPE[4*2007]

    Customers and employees favor companies with heart and

    soul that stand for something more than just their products,

    says MATS LEDERHAUSEN, who pursues investments that

    do more than make money.

    TEXT JONAS REHNBERG PHOTO EVA EDSJ/VOL

    o Mats Lederhausen, a former head of

    global strategy at McDonalds Corpora-tion, corporate social responsibility (CSR)goes way beyond positive image building:

    All human beings have a responsibility

    to help make our society better, and business is no

    exception. I also think employees and customers

    increasingly want their companies to be part of so-

    lutions and not part of problems.Lederhausen recently left his senior management

    position to devote more time to his newly founded

    company Be-Cause. The company identifi es and

    supports entrepreneurs who share his own visibly

    heartfelt passion for businesses with a purpose big-ger than their products.

    Entrepreneurs and companies have an important

    role to play in todays world, he argues.

    For better or for worse, businesses have be-come the most powerful institutions on this plan-

    et, he says. More than half of the worlds 100

    largest economies are businesses, and people all

    over the world trust them more than they trustpoliticians.

    AS A BUSINESS SCHOOL graduate with an en-

    trepreneurial soul inherited from his father Paul,

    who started the fi rst McDonalds franchise in thefamilys native Sweden in 1973, Lederhausen is con-

    fi dent that CSR in no way precludes sound business.He believes the critical point of departure is that westop thinking about doing well and doing good as

    mutually exclusive dimensions of life.

    They are not, and we have to do both, he says.

    We will never solve our challenges if the solution

    is that companies go bankrupt in the process. The

    only way forward is to fi nd small steps every day

    to integrate good, smart, intelligent solutions that

    help companies grow, people thrive and societies

    prosper.

    Globalization and climate change are two trends

    t

    A PASSION

    FOR PU

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    [4*2007]SHAPESCA*21

    WHY A COMPANY SHOULD

    ACT RESPONSIBLY AND TAKE

    A STAND:

    It is the right thing to do.

    You attract smarter, betterand higher-energy people.

    Eventually, customers will

    reward you for it.

    THE FUTURE OF CAPITALISM:

    I passionately believe that if we

    all made investment decisions

    with a long-term perspective,

    we would have a more human

    and more attractive form of

    capitalism. But we tend to be

    short-sighted because we want

    good deals quickly.

    I think there are promising

    tendencies. Many private equitycompanies, for example, adopt

    a time frame of at least three to

    fi ve years on their investments.

    Since they are not public, they

    can often disregard the short-

    term impact of a decision.

    Looking ahead, I would

    hope we could introduce some

    type of incentive that puts

    a premium on wealth that is

    created by creating real jobs,

    real products and real brands

    with lasting values rather

    than short-term investing.

    MATS ON :

    POSE

    For better or for

    worse, businesses

    have become the most

    powerful institutions

    on this planet.

    NAME: Mats Lederhausen

    AGE: 44

    LIVES: Oak Brook, Chicago

    FAMILY: Wife, Dr. Jessica

    Lederhausen and their four

    children 18, 17, 15 and 11 years old.

    CAREER: Began his career with

    McDonalds in 1979. The Boston

    Consulting Group in London 1988

    - 1990. Managing director and

    joint venture partner for McDon-

    alds Sweden 1990-1993. Head of

    global strategy for McDonalds

    Corporation 1999-2003. During

    the next four years Mats played a

    key role in shaping the agenda

    that helped McDonalds complete

    one of the most successful

    corporate turnarounds in recent

    history. McDonalds Ventures

    2003-2006. His newly founded

    company Be-Cause 2007-

    www.be-cause.com

    Our governments are too largefor the small problems of life and toosmall in spirit for the large ones.

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    22*SCA SHAPE[4*2007]

    ProfilE

    stakeholders and become a place that employees

    simply view as somewhere to spend time between

    nine and ve. This will not inspire anyone, which

    eventually will be elt by the customers.

    Consequently, it is critical or a successul com-pany to have a purpose in order to inspire custom-ers and sta. I lost, how can you recover it? Start

    by identiying your roots, says Lederhausen:

    Most companies are born rom inspiration,

    he says. Very ew entrepreneurs start businesses

    just to make money. Rather, that initial spark was

    oten the result o a need they saw people truly had.Unortunately, over time this idea gets buried in

    bureaucracy and process and loses its power. My

    job is to help companies awaken the power o thatoriginal inspiration again.

    Lederhausen aims to pursue this task as heado the newly ounded company Be-Cause, which

    invests in entrepreneurs who both make a proft

    and contribute to society.

    Im not really a corporate guy, refects Leder-

    hausen. I preer being an entrepreneur than a bigshot in a big company, and I have always regard-

    ed mysel as a kind o business philosopher whois more concerned with the whys instead o the

    whats and hows.

    In addItIon, he remaIns a senior adviser to

    McDonalds, particularly on asset managementand corporate reputation issues such as CSR andbrand trust. This role is likely to touch on the

    growing concern over whether the ast-ood in-

    dustry contributes to obesity and poor health. Le-

    derhausen acknowledges the problem but claimsthe initial ocus on ast ood was misdirected anda bit narrow.

    Americans eat less than one percent o their

    meals at McDonalds, he says. Simple math sug-gest that almost everywhere people eat contrib-

    utes to obesity. McDonalds has actually done a

    remarkable job in this area. I you look at their

    menu today and all the products, inormation andinvestments they have made trying to help peopleeat better, I get really inspired.

    As a visionary thinkerin the corporate world,

    Lederhausen is certain to inspire a lot o people,

    and his Be-Cause baby does its share. To inspire

    investors and other stakeholders, he quotes Re-

    naissance artist Michelangelo: The greatest

    danger or most o us is not that our aim is too

    high and we miss it, but that it is too low and we

    reach it.

    Organiza-

    tions withoutsoul lackenergy andwill ultimate-ly ail toconnect withtheir mostimportantstakeholders

    and becomea place thatemployeessimply viewas somewhereto spend timebetweennine and fve.

    that have added tremendously to the complexity odoing businesses, particularly considering dier-

    ences in stakeholder readiness or these challenges.Lederhausen agrees that the trends are as signifcant

    as they are dicult.All countries operate rom dierent perspectives

    with distinct habits, cultures and norms. Acting re-

    sponsibly in one culture can sometimes be seen as

    irresponsible in another, he says, yet he believes

    globalization is a good thing.

    Like everything else in lie we have to help oset

    some o its problems, but we cant throw the baby out

    with the bathwater by proclaiming it is all bad, he

    says. Look at all the people in the world that have a

    chance to permanently be lited out o poverty in thenext generation. Thats a beautiul thing.

    In addItIon, globalIzatIon and techno-

    logical advances have made companies almost com-

    pletely transparent, says Lederhausen. He sees com-

    panies taking on a bigger role because they have

    to and because people expect them to.Our governments are too large or the small

    problems o lie and too small in spirit or the

    large ones, he says. People want organizations

    to stand or something. They are hungry or real

    companies that are both smart and eective but

    also show they have a heart and soul and care about

    more than themselves.

    as a result, lederhausen says, more

    and more people are looking toward companies

    that demonstrate heart and soul by acting respon-sibly. From a strict business perspective, respon-

    sible companies do better both in terms o sales

    and in terms o being able to recruit better people,he argues, while admitting the correlation is hard

    to quantiy.

    The results o CSR activities are almost impos-

    sible to divorce rom other normal business activi-

    ties, he says. A company could or instance havea great environmental program that its customers

    liked, but it could still have poor customer service.Ultimately, its hard to say which o the two actors

    would have a bigger impact on nancial results.

    Lederhausen argues that its vital or a company

    to identiy its soul, which oten gets lost as small

    companies grow into big corporations.

    Any organization must be clear about who it isand defne its raison dtre, he cautions. Orga-nizations without soul lack energy and will ulti-

    mately ail to connect with their most important

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    [4*2007]SHAPESCA*23

    SCA grows more than 80 million

    new forest seedlings every year. It is an

    investment in oxygen and raw material.

    SCA is one of the worlds largestsuppliers of FSC-certifi ed products.

    SCAs products mainly contain renew-

    able raw materials.

    No paper company in Europe collects

    or uses more recycled paper than SCA.

    SCA plants three trees for every

    one felled.

    All of SCAs publication papers are

    produced from pulp that is bleached

    without using any chlorine chemicals.

    SUSTAINABILITY SOME

    EXAMPLES FROM SCA:

    Mats Lederhausen does

    not see himself as a corporate

    guy. He prefers being

    an entrepreneur.

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    24*SCA SHAPE[4*2007]

    hlorine bleaching, sulfuremissions, foul-smellinggases over the years, thepulp industry has not had

    the best environmental reputation. Thepast few decades, however, have seen

    enormous progress, in terms of bothprocess improvements and additionalcleaning techniques to minimize harm-ful emissions.

    A number of major efforts are now un-der way at sca. At strands kraft pulpmill outside Sundsvall, Sweden, a newtype of biological water purifi cation thatimitates a natural ecosystem has beenused for several years.sca Forest Products environmental

    director Roine Morin describes the large

    number of process improvements thathave been implemented since the early1980s. The most signifi cant change isa sharp decrease in water consumption.Traditionally, the main problem in pulpproduction has been getting lignin, thecompound that serves as glue betweenwood fi bers, to dissolve in water. In thepast, enormous quantities of water wereused to wash this out. The pulp pumpedinto the bleach plant had a high lignincontent, and chlorine was still used to

    make the lignin water-soluble so it couldbe washed out from the system.

    Before 1980, 120 cubic meters of wa-

    ter were used for each ton of pulp pro-duced, Morin says. In an intermediatephase, when oxygen bleaching was intro-

    duced, even though some chlorine wasused in post-processing, we managed tobring that fi gure down to 45 cubic metersper ton of pulp. Since 1996, when chlo-rine was completely eliminated, wevesucceeded in getting it down to 7 cubicmeters per ton of pulp.

    ORIGINALLY, ONCE CHLORINE waseliminated, the idea was to make thebleach plants water system totally closed.

    Because the washing water does not con-

    tain chlorides, the water could in theorybe recycled and all the substances in theprocess retained.

    But the low volume of water result-ed in such high concentrations of somechemicals that the compounds were nolonger water-soluble and caused scaling,

    Morin says. Therefore, we had to openup the system again so we had to allow alittle wastewater anyway.

    There were still marked improvements.

    The adjustment to chlorine-free bleaching

    led to sharp reductions in wastewater vol-

    umes. Moreover, the water was less toxicthan before and more easily biodegrad-able. As for the lignins and other organiccompounds carried in the wastewater,there was still more work to be done. The

    problem with these is that they consumeoxygen. Of course, major progress hadbeen made since the 1980s, when chemi-cal oxygen demand (cod) reduction inwater purifi cation was only between 30and 40 percent.

    When oxygen bleaching was intro-duced, the results were better 50 per-cent ofcod could be eliminated, Mo-rin says. Now in the 2000s, we cant doanything more about solutions for bleachplants in terms of the processes involved

    in production. Furthermore, the environ-mental requirements have become strict-er. So weve introduced a completely neweffl uent treatment technique.

    He explains how the new effl uent treat-ment plant imitates a natural ecosystem(see illustration). The fact that the modern

    effl uent treatment system handles suchlow volumes of water means its also eas-ier to control the process.

    Before, there were these giganticponds of hundreds of thousands of cubic

    TECHNOLOGY

    In the past few decades, a series of environmental measureshave been implemented at strands pulp mill in Sundsvall,Sweden. Totally chlorine-free bleaching (TCF), a high degree

    of system closure of the bleach plants white water and effectivebiological effl uent treatment have together produced thebest results for forest industry wastewater ever measured bythe IVL Swedish Environmental Research Institute.TEXT SUSANNA LIDSTRM ILLUSTRATION LEIF BJRNSSON

    cFrom environmental culprit

    to fi shs best friend

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    meters, Morin says. It was a constantstruggle back then to maintain a balance

    between all these forms of life, to get them

    to work together in such large volumes.In the 1980s, the water fl ow from the

    plant. was 100,000 cubic meters a dayand the retention time for effl uent treat-

    ment was fi ve days. Today, the volumeof wastewater is down to 30,000 cubicmeters a day with a retention time of 12

    STEP BY STEP

    TO CLEANER

    WASTEWATER

    Biological effl uent treatment usingbacteria is in itself nothing new, but thetechnique has become more sophisti-cated as a result of several specializedsteps being introduced to break downharmful compounds. At strands pulpmill, a new type of combination process

    called Multibio is being used. The ideais to start with individual cells and fi nishwith large fl occules and multicellularorganisms. In between is an importantstep that involves what is known as abiofi lm a fi lm of bacteria growing on aplastic surface which works as a kindof safety net. The biofi lm withstands dis-ruptions better than free bacteria fl oc-cules and provides protection againstsudden large-scale emissions of toxins.

    hours, and cod reduction has improved

    to 75 percent.This has a strong positive impact on

    the surrounding environment since, after

    treatment, the water fl ows into the Sunds-

    vall Bay, he says.The wastewater has now been tested

    by ivl. In one part of the investigation,

    an analysis was done on how the wastefrom the pulp plant affects fi sh and crus-taceans. The species tested was the ze-bra fi sh, a common aquarium fi sh, andmeasures were taken of toxicity, rate of

    growth, distribution by sex and abilityto reproduce. The investigation was car-ried out on two generations to determine

    if there were any disturbances in second

    generation. However, there was no hintof any such trend the zebra fi sh werehealthy and thrived in the wastewaterthroughout the testing period.

    The conclusion is that in normal op-erations, no negative effects are to be ex-pected in the ocean environment wherethe waste runs out, Morin says.

    ENVIRONMENTAL

    MILESTONES FOR THE

    PULP PLANT

    *COD (chemical oxygen demand)

    is one way of measuring the oxygen

    consumed chemically.

    2004Biological

    effl uent

    treatment

    60

    12

    20

    100

    1996Totally

    chlorine-

    free(TCF)

    1982Oxygen-

    bleaching

    1970sChlorine-

    bleaching

    COD* (kg per ton of pulp)

    [4*2007]SHAPESCA*25

    HOW IT WORKS

    Air is blown into the collected

    wastewater, forming an environment

    that, once nutritive salts like nitrogen

    and phosphorus are added, is opti-

    mal for bacteria to begin growing on

    their own. The bacteria then use the

    oxygen-consuming compounds in

    their metabolism, allowing the com-pounds to be broken down.

    Similar processes with different

    types of bacteria are repeated step

    by step in the wastewater so that

    the breakdown of oxygen-consum-

    ing compounds is as complete as

    possible.

    In the fi nal phase of purifi cation,

    there are multicellular organisms like

    amoebae and bell animalcules. These

    consume the smaller organisms that

    have formed unwanted sludge fl oc-

    cules in the process. As a result, there

    is less excess sludge in the end.

    Nitrogen Phosphorus

    Air

    Air

    Air

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    SCA INSIDE

    26*SCA SHAPE[4*2007]

    SORBENT HAS LAUNCHEDa new Australian campaign to

    increase consumer awareness

    of its Clean & Fresh moist wipes.

    Sorbent already maintains

    strong market leadership in the

    moist wipe segment with a 66

    percent value share, compared

    with Kleenex Flushables at 34

    percent*. However, research

    indicates that consumer aware-

    ness regarding the use and

    benefi ts of toilet wipes con-

    tinues to be the key to driving

    growth in this segment.

    As a result, the Sorbent team

    has developed a new adver-

    tising campaign specifi cally

    targeting young families, who

    are the key users of the prod-

    uct and make up 50 percent of

    moist wipe purchases**.

    The campaign features a

    four-week outdoor media

    advertising schedule that

    started October 28.

    This initiative aims to cre-ate awareness among young

    mothers about the benefi ts

    of introducing Sorbent Clean

    & Fresh wipes into their

    childs toilet routine.

    * Aztec Scan Data MAT 23/9/07

    ** Aztec ShopperView IHP Na-

    tional Panel MAT 5/8/07

    Sorbent Clean & Fresh targeting little bottoms

    LIBRESSE

    DESIGN PRIZE

    GOES TO NORWEGIANCAMILLA NHU Quynh Bui, a Nor-

    wegian, won the Libresse Nordic De-

    sign Challenge. Camilla is 16 years

    old and will see her design in all 180

    stores of the jc apparel chain, locat-

    ed across the Nordic countries.Libresse announced the compe-

    tition last summer, which gave peo-ple in the Nordic countries who were

    interested in design an opportunityto create their own pattern for pant-

    ies. The response was huge. Nearly90,000 entries were submitted, and

    roughly 50,000 young people tookpart in the Challenge which makesit the largest design competition ever

    in the Nordic countries.

    The kick-off for the competitionwas the launch of Libresse Design Edi-

    tion, a collection of uniquely designed

    packages for sanitary pads. Out of thiscame the idea of initiating a creative

    competition for young people inter-ested in design. Last July and August,

    people were able to use an advanceddrawing program on Libresses web-

    site to design their entry by choosing

    among templates, ready-made fi gures

    and drawing free-hand.

    The interest was fantastic andthe quality of the entries was con-sistently very high, says Margareta

    von Renteln, who is in charge of Li-

    bresse. With the high traffi c on our

    Websites, Ive known for a long timethat our visitors were creative, but this

    result shows weve found something

    that affects many people.

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    [2*2006]SHAPE SCA*27[4*2007]SHAPE SCA*27

    SCA is forming a joint venture

    company together with Jordan-

    based industrial group Nuqul. The

    new company, in which SCA will

    own 50 percent, will manufacture

    and sell feminine hygiene prod-

    ucts in the Middle East and Egypt.

    The operation will span 18 coun-

    tries in the region. SCAs purchase

    price for its 50 percent stake

    amounts to USD 18.5 million.This joint venture gives us

    a unique platform for entering

    Egypt and the main markets of

    the Middle East with our success-

    ful feminine hygiene products,

    says Gunnar Johansson, president

    of SCA Personal Care. These

    markets have immense growth

    potential , and we expect to grow

    our sales in the region substan-

    tially. We aim to complement

    Nuquls product range, sold under

    the Cinderella and Lady Fine

    brands, with our own product

    range. Our ambition is to eventu-

    ally extend our joint venture to

    other personal care categories in

    the future.

    Nuqul is a leading industrial

    group in the Middle East, withoperations that include tissue and

    personal hygiene products. The

    Groups annual sales total about

    USD 400 million. Nuqul is the

    leading supplier of tissue in the

    region and has a substantial and

    fast-growing hygiene business

    with strong positions in all Middle

    East markets.

    SCA in joint venture in the Middle East

    CORRECTION: In the last issuewe showed a picture of a paper

    machine in Ortmann. It is situated

    in Austria, not Germany.

    change to the next size.

    We are very proud of our new Li-

    bero diaper, which makes everyday

    life easier for parents at the same as

    we make adaptable diapers for dis-

    covery-hungry children who now canmove freely without leakage, says So-

    fi a Hallberg, Libero brand communi-

    cation manager at SCA Personal Care

    in Gothenburg.A sneak preview of the product be-

    gan in the end of August on YouTube.

    The fi lm, featuring a baby leading an ad-

    vanced yoga class for adults, can also be

    seen on TV in the Nordic countries.

    NEW

    SUPER-

    STRETCHY

    DIAPERFRO

    M

    LIBERO

    LIBEROS STRETCHIEST diaper

    ever has been launched in Sweden,

    and other countries are coming

    soon. The new stretchy diaper was

    designed by Karoline Lenhult, a

    mother of three children, and has amore functional design. The diapers

    are marked with a smart color codethat alerts parents when it is time to

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    28*SCA SHAPE[4*2007]

    IN NOVEMBER 2006 SCA signed

    an investment agreement with lo-

    cal authorities in Russia to build a

    tissue mill in the city of Sovetsk in

    the Tula region, south of Moscow.

    The design and project work were

    completed during the past year,

    and necessary permits were ob-

    tained. In September SCA signed

    a land lease and received permis-

    sion to build the mill. The Tula millplans to start production in the

    fourth quarter of 2008.

    Russia is a fast-growing tissue

    market, with 9 percent annual

    growth by volume. SCA intro-

    duced Zewa to the market in 1997,

    and now the brand is a market

    leader in Russia with a 40 per-

    cent share. SCAs manufacturing

    facility in Svetogorsk, in the St.

    Petersburg area, has no spare

    capacity, and it currently imports

    10,000 tons of tissue mother

    reels each year to help meet total

    annual demand of 55,000 tons.

    The Tula region for the new

    mill was chosen for its attractive

    geographical position, well-

    developed infrastructure and

    interest and support from thelocal authorities in planning and

    completing the project.

    The mill will have an annual

    tissue capacity of 30,000 tons

    at fi rst, and the initial stage is

    expected to cost 70 million euros.

    The tissue produced in the mill

    will be distributed and sold in

    Russia, Ukraine and Kazakhstan.

    SCA PACKAGING Nicollet wonthe Formes de Luxe Award for its

    Rmy Martin cognac gift box in Oc-

    tober. Winners were selected based

    on the criteria of innovation, design

    and technique, and the prize cer-

    emony was held during the annual

    Luxe Pack trade show in Monaco.

    The competing products were

    presented in Formes de Luxe

    magazine, a bilingual pub-

    lication devoted to luxurypackaging and issued six

    times a year. All read-

    ers of the magazine voted

    for their favorite products

    through a form published in

    the special summer edition of the

    Formes de Luxe magazine.

    sca Packaging Nicollets entry in

    the Formes de Luxe competition came

    fi rst in the tui pliant (folded pack-

    aging) category. The festive gift box

    commissioned by cognac producer

    Rmy Martin has a decorative pull-

    cord closure and an original three-

    way opening that folds out to reveal

    the cognac bottle inside in a spectac-

    ular way. The exterior sparkles, thanksto a holographic effect, and features

    the black, red and gold of the

    brand. The structural com-

    plexity of this innovative

    packaging required the useof special cutting tools.

    sca Packaging Nicollet

    provides advanced packaging

    solutions for a vast range of con-

    sumer products across numerous

    sectors, including food and beverag-

    es, luxury goods and detergent. sca

    Packaging Nicollet covers the Euro-

    pean market and produces more thana billion diverse packages a year.

    PRIZE FOR WELL-

    FOLDED PACKAGING

    NEW MILL IN TULA

    Mats Berencreutz (second from the left)

    president of SCA Tissue Europe, visited

    Tula on October 12, where he toured the

    site of the future tissue mill and met the

    project team and the SCA Russian and

    Eastern management.

    1

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    [4*2007]SHAPESCA*29

    SCA INSIDE

    ONE

    COLOR

    FOR

    ALLSCA TISSUES new XpressnapTabletop dispenser now comes

    in 10 colors. John Riley, category

    director of Tabletop, says the new

    range of colors has made these

    dispensers particularly appeal-

    ing to schools and teams. They

    can fi nd an Xpressnap Tabletop

    in their colors. Whether orange

    for the Syracuse Orangemen, blue

    for the Duke Blue Devils or a team

    color for a local high school, SCA

    has a color that works for them.

    The AD-a-Glance feature of

    the dispensers is an added bonus.

    With AD-a-Glance, the school

    can print their school, team or

    mascot on the insert and the dis-

    penser is immediately customizedfor them, Riley says.

    Xpressnap is a unique product

    that promises customers a 25 per-

    cent decrease in napkin use due

    to its one-at-a-time dispensing

    technology. Customers also touch

    only the napkins they take, keep-

    ing the process far more hygienic

    than other systems.

    MILL IN

    ORTVIKEN WILL GROWSCA IS EXPANDING productionof mechanical pulp at Ortvikenpaper mill. The sek 800 million

    investment will allow paper produc-

    tion at Ortviken to continue to in-

    crease, while providing signifi cant

    quality improvements.

    Through our newly establishedagreement with the Norwegian ener-

    gy company Statkraft, we have nowsecured a long-term supply of electric-ity at a very competitive price that al-

    lows for this investment, says Ken-neth Eriksson, president ofscaForestProducts. Since our most recent pa-

    per machine went into operation in1995 we have increased productionby almost 50 percent through fi ne tun-ing and investments to eliminate bot-

    tlenecks. We have now reached a levelwhere pulp production is restricting

    the mills continued development.

    The major items in the investment

    are new refi ners with high capacity. It

    is in the refi neries that the raw mate-

    rial, fresh spruce pulpwood, is groundto pulp. But the investment also in-volves separating pulp productionand customizing it for the differentpaper grades.

    Our present pulp mill producespulp for all our four paper machines,Eriksson says. This means we must

    prepare the pulp in different ways, de-pending on whether we are produc-

    ing newsprint or coated publication

    papers.

    With the new investment, the millwill be able to prepare the pulp from

    the outset for the product for whichit will be used. This will lead to im-

    proved product quality but also meansthat we will save money and other re-sources by doing it right from the start

    instead of preparing the fi nished pulpfor each application, Eriksson says.

    Work on implementing this invest-ment will start immediately. The newequipment is scheduled to be in oper-

    ation by spring 2009.

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    30*SCA SHAPE[3*2007]30*SCA SHAPE[4*2007]

    CAMERA

    30*SCA SHAPE[4*2007]

    TEXTMATS FALCK PHOTOULF BERGLUND

    IN THE FORESTS OF SWEDEN, the moose hunt

    is an important annual event. In the north the seasonstarts on the fi rst Monday of September, while in thesouth it begins on the second Monday of October.The season then runs until January or February. Ofsome 250,000 hunters in Sweden, more than 90 per-cent are men.

    Moose herds expanded considerably in Sweden inthe last century. In the 1940s, fewer than 20,000 ani-

    mals were shot, while in the 1980s the number peakedat 180,000. Today some 100,000 of the estimated300,000 to 400,000 moose in Sweden are shot annu-

    ally. scas forests alone are thought to contain some

    30,000-40,000 moose. Low shooting rates along with

    plenty of food due to large-scale clear-cuttings in 1960sand 1970s were the reasons for the strong growth in

    moose herds.The king of the forest feeds on leaves, branches and

    grass and can live to be 20 to 25 years old. Moose,also known as European elk, are the largest animalin Swedens forests, weighing up to 550 kg (1,200pounds) and reaching a height of 2 meters (6.5 feet).Moose are found in the northern parts of NorthAmerica, Asia and Europe. In Latin, the Swedishmoose is known as Alces alces, from the Greek wordalke, which means strength.

    KING OF THE FOREST

    O e unt e

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    [3*2007]SHAPESCA*31[4*2007]SHAPESCA*31

    Plans for the days fi rst drive are drawn up. The hunting guide reviews which

    stations are to be manned and where the drivers will walk. After picking

    from a deck of cards, the hunters take turns choosing stations.

    Early in the morning on the fi rst day of the hunting season, hunters creep to their stations. In the dawn hours,

    when the moose are on the move, the hunters wait for an animal to come within shooting distance.

    [4*2007]SHAPESCA*31

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    [3*2007]SHAPESCA*33

    Hunting involves a lot of waiting.

    Using two-way radios, the hunters are

    in contact with each other and with the

    drivers. As soon as someone sees an

    animal, everyone else on the

    team is informed.

    [4*2007]SHAPESCA*33

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    SHAPING A VIEW

    GREAT OPPORTUNITIES

    Jan JohanssonPresident and CEO, SCA

    WE HAVE A UNIQUE CUSTOMER

    OFFERING THATS AN INTEGRAL

    PART OF OUR LIVES SIMPLE,

    INDISPENSABLE PRODUCTS THAT

    IMPROVE OUR EVERYDAY LIFE

    ver the next decade, an estimated one bil-

    lion new consumers will have a disposableincome of over usd 5,000, the dividing

    line at which individuals generally begin to

    buy products for their own well-being.

    Thats good news for sca.

    For me, having just taken over as ceo, it makes me al-

    most giddy to think of the great opportunities that sca

    has for growth in the world. We have a unique customer

    offering thats an integral part of our lives simple, indis-pensable products that improve our everyday life. We have

    strong positions in markets throughout the world. Im

    thinking of our world-leading position in incontinence

    protection with tena, our very strong regional positionsin childrens diapers like Libero, Drypers and Pequenin,

    or sanitary protection like Libresse, Bodyform and Saba.

    scas acquisition of Procter & Gambles tissue operations

    will increase the rate of branded sales in Europe of facial

    tissue, paper towels and toilet paper.

    These are all important opportunities for growth for us.

    BECAUSE WE WILL GROW. In my fi rst meetings with

    colleagues, the stock market and the media, I have been

    clear in announcing that growth, both in sales and profi t-

    ability, is high on the agenda. Speed is another item. Over

    the last few weeks, Ive visited our business areas and spo-ken with many fellow employees. Ive experienced a very

    solid sense of competence and professionalism in all fourbusiness areas. With this as a starting point, I believe we

    can raise the bar in terms of speed to the market.

    The third item on my agenda is simplicity. To be quick,

    we have to simplify our internal procedures and operat-

    ing systems so that we ensure energy is spent on the right

    thing: The customer! The consumer! Growing! Creating

    profi tability!

    One of my most recent visits to our operations was to

    34*SCA SHAPE[4*2007]

    oForest Products. sca has always considered its forest hold-

    ings to be strategic in nature, something we want to havecontrol over. We have great advantages in todays climate

    of Russian export duties and a supply shortage. Timber

    prices have increased dramatically, and were seeing that

    more and more people in the world now share our posi-

    tive view on forest holdings. This gives us a secure fl ow

    of raw materials, is a renewable resource and helps absorb

    carbon dioxide.

    In recent years, sca has taken decisive steps in shift-ing from being a commodity supplier to a company with

    high-quality value-added products, a company based on

    preferred partners. This is a shift I greatly respect and I

    will promote further.Keep an eye on our development!

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    A revolution has begun. Custodians everywhere are fghting the clean fght

    against the legions o bacteria that invade washrooms, contaminate patrons

    and generally gross everyone out. Find out whos winning.

    Eddie vs. the Germs

    The only good germ is

    a dead germ!

    Eddie The Sterilizer Mundy, Custodian

    SCA Tissue is a leading provider o napkins,

    towels, tissue, wipers and dispensing systems

    or the Away From Home tissue market.

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