SATELLITE TV ANTENNAS FOR MOBILE VEHICLES · Discovery S460S is a satellite TV antenna for mobile vehicles, totally compatible with DVB (Dig-ital Video Broadcasting) satellite services

DISCOVERY S460SEXPLORER S460M

SATELLITE TV ANTENNASFOR

MOBILE VEHICLES

USER AND INSTALLATION MANUAL


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INDEX

1. FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51.1 DELIVERY LETTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51.2 ANTENNA IDENTIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51.3 WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51.4 GENERAL SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2. PRODUCT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72.1 DISCOVERY S460S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72.2 EXPLORER S460M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3. CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83.1 OPTIONAL ACCESSORIES (NOT INCLUDED) TO USE GLOMEX ANTENNAS. . . . . . 9

4. NECESSARY TOOLS FOR ASSEMBLY (NOT PROVIDED) . . . . . . . . . . . . . . . . . . . . . . . 9

5. INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

6. ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116.1 CUTTING TEMPLATE FOR BUILT-IN INSTALLATION WITH GLOMEX

ACCESSORY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

7. USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

8. TIPS FOR CORRECT USAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188.1 FOOTPRINTS: SATELLITE TRANSMISSION AREAS . . . . . . . . . . . . . . . . . . . . . . . . . 19

9. MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209.1 PREVENTIVE MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209.2 SPARE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209.3 SOFTWARE UPDATE BY SD CARD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219.4 REPLACING THE POWER SUPPLY PROTECTION FUSE . . . . . . . . . . . . . . . . . . . . . 23

10. TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

11. RESHIPPING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

12. TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

13. TECHNICAL ASSISTANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27


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1. FOREWORD1.1 DELIVERY LETTERWelcome: with the installation of this antenna, theworld of satellite television comes on board yourvehicle.This manual has been drafted in order to help youwith the correct installation and operation of theantenna.

1.2 ANTENNA IDENTIFICATIONWhen calling GLOMEX or an authorized ServiceCentre, always provide the serial number and themodel of the antenna, shown on the second pageof the manual and on the packaging.

1.3 WARRANTYGLOMEX guarantees the Discovery S460S andExplorer S460M satellite antenna series againstconformity defects for a period of 24 (twenty-four)months from the date of shipment.Warranty is intended as the repair or replacementof the equipment showing conformity defects whenentering the sales contract, with no charge for thematerials.In case of conformity defects, the customer is enti-tled to the replacement of the goods with nocharge.The warranty is only valid if the product comeswith a valid proof of purchase, (receipt orinvoice).The non-conforming product must be sent back toa Service Centre or authorized retailer, who will for-ward it to:

GLOMEX S.r.l. - Via Faentina 165/G 48124, Ravenna(Italy)

along with all the accessories supplied at pur-chase.

The serial number, written on the instruction man-ual and on the box containing the antenna, mustneither be erased nor made illegible, otherwise thewarranty will be voided.

S WARNINGConserve the installation and user manual withcare! Losing the serial number makes the warrantynull and void!

The warranty does not apply in case of damagedue to carelessness, use or installation not compli-ant with the instructions given, tampering, productor serial number modification, damage due to acci-dental causes or to the buyer’s negligence.Moreover, warranty does not apply in case of dam-age consequent to connections of the equipment todifferent voltages than those indicated or to suddenvoltage variations of the network the equipment isconnected to, as well as in case of damage causedby leakage, fire, inductive/electrostatic dischargesor discharges due to lightning, use of cables differ-ent to those provided, overvoltages or other phe-nomena not related to the equipment.The parts subject to wear consequent to use suchas connection cables, driving belts, connectors,external parts and plastic supports are covered bya one-year period warranty.The warranty does not include: periodical checks,software updates, product settings, maintenance.After the expiration of the warranty period, the tech-nical assistance activities will be carried out charg-ing the customer for the replaced parts, the labourcosts and freight charges, according to currentrates.The equipment will be replaced under warrantyonly and exclusively on GLOMEX qualitydepartment’s approval.Should any dispute rise, the place of jurisdiction willexclusively be Ravenna (Italy).

The warranty is provided by:GLOMEX S.r.l.

Via Faentina 165/G 48124 Ravenna (Italy)


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1.4 GENERAL SAFETY INSTRUCTIONSCarefully read the instructions given and follow theprecautions indicated to prevent potential hazardsand to safeguard your health and safety, beforecarrying out any installation and maintenance oper-ation.This manual contains the following indications:

S WARNINGThis symbol warns against potential damage to theequipment which could involve the operator’ssafety.

S DANGERWith specific warnings against potential dangersfor the safety of the operator or other directlyinvolved persons.

Failure to comply with the instructions preceded bythe above-mentioned keywords (WARNING andDANGER) can cause serious accidents or eventhe death of the persons involved.Moreover, in this Manual, some instructions aregiven with text in italics, preceded by the wordsNOTE.The information and specifications given in thismanual are based upon the information available atthe moment it is written.In case of doubts, do not hesitate to contactGLOMEX S.r.l.


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2. PRODUCT DESCRIPTION2.1 DISCOVERY S460SDiscovery S460S is a satellite TV antenna formobile vehicles, totally compatible with DVB (Dig-ital Video Broadcasting) satellite services.It has a small size: a diameter of only 50 cm and aheight of 30 cm, with a weight of only 6 kg. It oper-ates with parked vehicle and with a very low cur-rent consumption (0.6 A/h with 12 V).It can be updated by SD card, to be inserted intothe relevant slot on the control unit side, in order tohave a constantly updated SAT TV antenna overtime.The antenna covers the whole of Europe and theavailable pre-loaded satellite are Astra1, Astra2,Hotbird.

2.2 EXPLORER S460MExplorer S460M is a parabolic satellite TV antennafor mobile vehicles with totally automatic pointing,totally compatible with DVB (Digital Video Broad-casting) satellite services. It has a small size: adiameter of only 50 cm and a height of 30 cm, witha weight of only 6 kg. It has a maximum consump-tion (with moving vehicle) of approx. 1 A/h with12 V. It operates both with parked and with moving vehi-cle.Provided with new-generation electronic gyro-scopes, it can compensate any kind of vehiclemovement during travel, thus allowing you to watchyour favourite TV programme during transfers, andto use it when parked.It can be updated by SD card, to be inserted intothe relevant slot on the control unit side, in order tohave a constantly updated SAT TV antenna overtime.The antenna covers the whole of Europe and theavailable pre-loaded satellite are Astra1, Astra2,Hotbird.


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3. CONTENTSThe satellite antenna is sent packed in a cardboardbox and sealed with the GLOMEX “SAFETY SEAL”hoop, which has the function of CONTENT WAR-RANTY seal.Upon receipt, check that:- the packaging is whole and the warranty hoop is

present;- the supply matches the order specifications;- the antenna and its accessories are not dam-

aged.In case of damage or missing parts, immediatelyinform the Retailer, if possible with appropriatephotos.

The table below lists the components contained inthe package, indicating the quantities and theGLOMEX code (if provided).

Decoder (not provided)Fig. 1

DISCOVERY S460S EXPLORER S460MComponent GLOMEX code Component GLOMEX codeAntenna unit (1) 3.010.0010 Antenna unit (1) 3.010.0011Control unit with wall-mountingbracket (2) 4.120.0066 Control unit with wall-mounting

bracket (2) 4.120.0066

Coaxial cable, 5 m long, forantenna - control unit connec-tion, with integrated protection(antenna side) (3)

4.070.0097

Coaxial cable, 5 m long, forantenna - control unit connec-tion, with integrated protection(antenna side) (3)

4.070.0097

Coaxial cable, 1.5 m long, forcontrol unit - sat decoder (4)connection

4.070.0015Coaxial cable, 1.5 m long, forcontrol unit - sat decoder (4)connection

4.070.0015

Installation and user manual 4.150.0043 Installation and user manual 4.150.0043Warranty certificate 4.150.0044 Warranty certificate 4.150.0044


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3.1 OPTIONAL ACCESSORIES (NOT INCLUDED) TO USE GLOMEX ANTENNAS

To be able to use your new GLOMEX satelliteantenna for mobile vehicles, you will have to pro-cure or buy also:- a TV set;- a satellite receiver for channel selection.The table below lists all the GLOMEX optionalcomponents, with relevant code.

4. NECESSARY TOOLS FOR ASSEMBLY (NOT PROVIDED)

- Electric drill.- Drill tips: 3.5 mm (for fastening the control unit to

a non-wooden wall), 6 mm (for fastening thecontrol unit to wooden walls, by using an expan-sion plug), 8 mm (for fastening the radome),12 mm (for the passage hole of the coaxialcable).

- Phillips screwdriver (with adequate dimensionsfor control unit opening).

- 11 mm wrench (for the installation of the coaxialcable connectors).

- Reciprocating saw (to drill a hole in case of wallbuilt-in installation of the control unit; use thetemplate provided on page 15).

- Sealant type SIKAFLEX®212-FC or similar.

S WARNINGPlan the whole installation before proceeding!Please consider the lay-out of the various compo-nents, the distance between them, the length of thevarious cables and the accessibility to the equip-ment once it is installed.

Optional accessory GLOMEX codeTerrestrial digital - satellite (DVBT + DVB) combidecoder V9190

SD card with new satellite 4.120.0077SD card with software update 4.120.0078Frame for built-in installation 4.010.0008Coaxial cable, 10 m long, for antenna - control unitconnection, with integrated protection 4.070.0096

Roof fairlead (enables cable and connector pas-sage) RA140


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5. INSTALLATIONSince the GLOMEX satellite TV antenna requires aclear view of the southern sky to receive satellitesignals, the ideal antenna site has an unobstructedview of the satellite/horizon all around.Keep the antenna clear of any obstructionsinstalled on the roof of the mobile vehicle (e.g., airconditioners).

Use the table below as a reference and install theantenna at a correct distance from the obstructionsinstalled on the roof.

The antenna requires an angle between 20° and60° to receive satellite signals.Please also consider the position of the antennawith respect to the position of all various attach-ments or wiring harnesses necessary inside thevehicle.Make sure the antenna is installed on a flat sur-face. When correctly installed on a flat surface, themounting plates should be positioned less than 1mm from the surface.

S WARNINGA higher distance from the one indicated will bendthe mounting plates and will seriously damage theantenna!

Obstacle height (A) Minimum distance from the antenna (B)20 cm 40 cm25 cm 50 cm30 cm 60 cm35 cm 70 cm40 cm 80 cm

Obstructed signal!

Fig. 2

Maximum gradient of the mounting surface

Fig. 3


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6. ASSEMBLY

S DANGERWhile installing the antenna, wear the appropriatesafety equipment for the job to be carried out.

Operations to be carried out outside the vehicle.

1. First of all, make sure you have chosen a cor-rect position to install the antenna (see section5: “Installation”).

2. Remove the antenna from the packaging box.3. Carefully clean the 4 mounting plates on the

antenna and the vehicle roof with alcohol andlet evaporate before applying the sealant.

4. Drill a hole by means of an electric drill and a12 mm drill tip on the vehicle roof for the pas-sage of the 5 m coaxial cable; if necessary, usea fairlead code RA140 (not supplied).

5. Apply sealant type SIKAFLEX®212-FC or simi-lar onto the plates.

6. Place the antenna in the appropriate positionon the vehicle middle line, respecting the instal-lation direction indicated in Fig. 5 and apply agood pressure on the radome sides to make theplates correctly adhere to the mounting surface.

7. OPTIONAL OPERATION: drill the plates withan 8 mm drill tip and fasten the antenna to theroof with the appropriate screws.

S WARNINGFastening with sealant is necessary and sufficientfor the correct use of the equipment.Fastening with the screws (not included) of theradome on the roof is optional.Fastening with screws only does not guarantee aperfect coupling of the radome to the roof.GLOMEX declines any liability for an incorrect cou-pling of the radome to the vehicle roof.

Fig. 4

Vehicle middle line

Front vehicle

part

Fig. 5

Fig. 6


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8. Mount the coaxial cable onto the antenna:- make sure that the cable core is correctly

inserted in the central hole of the female con-nector on the antenna (otherwise, there wouldbe a short circuit and the fuse installed on thepower supply line inside the control unit wouldtrip);

- manually screw in the ring nut of connector F;- once the ring nut has been manually screwed

in, tighten by ¼ turn by means of a 11 mmwrench;

- insert the protection;- make the coaxial cable pass through the pre-

viously bored 12 mm hole on the vehicle roof.

NOTE: For the connection of the antenna coaxialcable, it is not necessary to remove the dome!

9. Insulate with appropriate sealants the holesdrilled in order to prevent the passage of water.

S WARNINGFor a correct assembly, respect the installationdirection indicated in Fig. 5.A different installation from the recommended onecould cause an incorrect operation of the antennadue to the risk of water penetration into theradome.

Operations to be carried out inside the vehicle.

1. Determine the correct position for the controlunit:- it must be positioned near the satellite

receiver, as the provided coaxial cable is1.5 m long;

- it must be reached by the power supplycables coming directly from the battery;

- it must be reached by the coaxial cable com-ing from the antenna (5 m long);

2. Open the control unit by loosening the screwswith an appropriate screwdriver.

Central hole of female connector

Fig. 7

Central cable core

Fig. 8

Fig. 9


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3. Connect the coaxial cable of the antenna (pre-viously installed) to the ANTENNA IN input onthe control unit and the 1.5 m coaxial cable tothe RECEIVER OUT output on the control unit. Make sure that the cable cores are correctlyinserted in the central holes of the relevantfemale connectors on the control unit (other-wise, there would be a short circuit and the fuseinstalled on the power supply line inside thecontrol unit would trip). Manually screw in the ring nuts of connectors F.Once the ring nuts have been manuallyscrewed in, tighten by ¼ turn by means of a11 mm wrench;

S WARNINGThe inversion of the two cables jeopardizes theoperation of the equipment. Make sure you havecorrectly installed the coaxial cables. In case ofdamage, GLOMEX will not be directly liable for thedamage suffered by the receiver.

4. Connect the power supply cable to the battery:connect the positive terminal of the vehicle bat-tery to the red cable and the negative terminalto the black cable. The power supply line com-ing from the battery must have cables with aminimum cross section of 2.5 mm2 with a lengthup to 4 m, of 4 mm2 for longer cables.

S WARNINGDo not use power supply from secondary circuits.This could jeopardize the operation of the equip-ment.

NOTE: The polarity inversion on the power supplyblows the fuse to prevent any damage to theantenna.

S WARNINGPay attention not to bend the coaxial cables at aright angle; the bending angle must always behigher than 120°.

NOTE: Do not cut the connectors of the coaxialcables (the operation would not be guaranteed anymore) and always use the supplied cables, evenwith inappropriate dimensions (too long). In case alonger cable is needed, ask the authorized retailerfor a 10 m coaxial cable, provided on demand. Donot use different cables, as it would jeopardize theoperation of the equipment.

5. Close the control unit by tightening the screwsin the rear cover.

From the antenna

To the receiver

Fig. 10

Power supply cable

Fig. 11


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6. Fasten the control unit to the wall by using theprovided accessory (bracket) and screws.

7. As an alternative, it is possible to build in thecontrol unit by using commercial plates (3-mod-ule plates) or the GLOMEX accessory (notincluded: code 4.010.0008, see Fig. 13) by bor-ing a hole with a reciprocating saw and usingthe drill with 2.5 mm tip (use the template on thefollowing page for correct dimensions).

8. Connect the 1.5 m coaxial cable to the LNB INsocket of the satellite receiver (not supplied).

Fig. 12


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6.1 CUTTING TEMPLATE FOR BUILT-IN INSTALLATION WITH GLOMEX ACCESSORY

Fig. 13

4.010.0008


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7. USEFlow chart

Fig. 14

POWER ON KEYSIGNAL SEARCH

RED LIGHT

SATELLITE CHECK AND IDENTIFICATIONORANGE LIGHT

IS IT THE SELECTED SATELLITE?

NO SATELLITE SEARCHRED LIGHT

SATELLITE FOUNDGREEN LIGHT

YES


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1. In case of use with still vehicle, park the vehiclein an obstacle-free area.

2. Turn on the receiver and the TV set. For detailsabout the use of the receiver and the TV set,please refer to the relevant user manuals pro-vided by the manufacturers.

3. On the control unit, by means of the relevantselector (A), select the desired satellite (ASTRA1, ASTRA 2, HOTBIRD).

4. Turn on the control unit (set (B) key to ON). 5. After a few seconds, the led (C) turns red, and

this means that the antenna is searching for thesignal.

6. If the antenna has found a signal, the led turnsorange: it checks that the found satellite is theselected one.

7. If the led, after a few seconds, turns green, thismeans that the satellite found was the correctone. Otherwise, the led turns red again, and theprocedure is restarted.

8. With green led, after a few moments, the imagewill appear on the TV set. Follow the instruc-tions appearing on the screen to set the param-eters for a correct operation of the receiver.

S WARNINGIf the led flashes alternately red and green, thismeans that the antenna is not connected or that afailure has occurred. See section “Troubleshooting”or contact the Service Centre.

A. Satellite selectorB. Power on keyC. Led

Fig. 15


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8. TIPS FOR CORRECT USAGEGLOMEX recommends observing the followingindications for a correct use of the equipment.- The receiver must be activated before receiving

the satellite programmes.- Keep the radome always mounted on the

antenna. Its task is to protect all inner (fixed andmoving) parts from wind, rain and dust.

- Do not lean against and/or sit on the antenna!- Pay attention not to spill liquids of any kind into

the antenna.- The antenna should be cleaned periodically.

Dust or dirt accumulated on the radome couldaffect the satellite signal receipt. Clean theradome with a cloth damped with water. DONOT USE BRUSHES, ABRASIVE PRODUCTS,DETERGENTS OR ALCOHOL-BASED LIQ-UIDS.

- Do not paint the surface of the radome! Thiswould negatively affect signal receipt.

- The antenna requires a clear view of the sky toreceive satellite signals. Possible very commonsignal obstructions include trees, buildings,overpasses, mountains, bridges and galleries.GLOMEX antennas also do not operate insidegarages.

- Heavy rain or snow could temporarily interruptsignal receipt from the satellite.

- The vehicle must be within the coverage area ofthe selected satellite to receive the desired sig-nal. Please refer to the satellite coverage foot-prints on the following page.

S WARNINGBad weather conditions affect the quality of the sig-nal and reduce image quality!

- At the end of its life, do not scatter the antennaor its components into the environment, but takeadvantage of specialized waste disposal agen-cies.

Obstructed signal!

Fig. 16


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8.1 FOOTPRINTS: SATELLITE TRANSMISSION AREAS

Satellite television is one of the few means whichallow receiving information in any part of the worldwithin the coverage area of the satellite you wish toreceive.The signal transmitted by the satellite generally hasa wide coverage area, as shown in the purely indic-ative footprints below, and thus guarantees visionof the same TV programmes in various areas.However, it is important to remember that groundobstacles are the main causes of satellite antennamalfunction.Ground obstacles include all bodies which could belocated between satellite and antenna, such astrees, cranes, buildings, overpasses,bridges, gal-leries, etc.

The signal transmitted by the satellite is alsoaffected by weather conditions (storm clouds or iceclouds).The footprints show the satellite coverage areas onthe earth by using Discovery and Explorer satelliteantennas.

S WARNINGIn case of bad weather, signals will be weaker;therefore, the image quality could be reduced, upto completely fading away. It is also very importantto make sure, upon purchase, that the dimensionsof the satellite antenna are the most appropriateones to receive the signal in the areas where youspend your holiday. Footprints are indicative andreferred to the satellite with the strongest E.I.R.P.

Fig. 17


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9. MAINTENANCE9.1 PREVENTIVE MAINTENANCEGLOMEX DISCOVERY S460S and EXPLORERS460M antennas require minimum preventivemaintenance.Observing the following instructions is sufficient tomaintain a high equipment performance.

Monthly checks- Wash the radome surface with a cloth damped

with fresh water; do not direct pressurized waterjets onto the radome.

S WARNINGDo not use brushes, abrasive products, detergentsor alcohol-based liquids.

Yearly checks- Check the outer conditions of the radome. Clean

from dust and dirt if necessary.

Checks before any long travel- Check that the mounting plates of the radome

are correctly glued- Check for the correct installation of the 5 m

coaxial cable protection on the antenna.

S DANGERBefore carrying out any maintenance or cleaningoperation, or after each use, ALWAYS turn off theantenna by means of the switch located on thecontrol unit.

9.2 SPARE PARTSGLOMEX DISCOVERY S460S and EXPLORERS460M antennas have been designed for a longlife and for minimum maintenance.Should you have problems with the operation or incase you need technical assistance, first of all con-tact the authorized Retailer. Keep at hand the serialnumber of your antenna (on page 2 in this manual)and a list with the failure symptoms. Should noRetailer be available, contact the GLOMEX ServiceCentre (see section “Technical assistance”).

S WARNINGYou will be asked the serial number of yourantenna during any service or troubleshootingphone call. The serial number is found on page 2 ofthe user manual of your antenna.

S WARNINGConserve the installation and user manual withcare, as it contains the serial number of yourantenna!

The following table lists the codes of the compo-nents which can be supplied as spare parts directlyby the Retailer.

Component GLOMEX codeLower radome 4.010.0405Higher radome 4.010.0406Fastening support for antenna base 4.010.0250Fuse for control unit T3A15 5x20 4.120.0076


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9.3 SOFTWARE UPDATE BY SD CARDThe SD card must be inserted into the relevant sloton the control unit side.Proceed as follows:1. Turn off the decoder, the TV set and make sure

that the switch on the control unit is set to OFF.2. Remove the control unit from the wall-mounting

bracket (see Fig. 12), open the box by loosen-ing the screws (see Fig. 9).

3. OPTIONAL (in case of built-in installation):remove the wall-mounting plate (see Fig. 13),loosen the screws and remove the built-in con-trol unit.

4. Insert the SD card into the relevant slot on thecontrol unit side, as indicated in Fig. 18,respecting the direction (side with manufacturerlabel up) and making sure you have completelyinserted it.

5. Turn on the control unit (set B key, Fig. 15, toON). The led (C, Fig. 15) turns red.

6. If the control unit detects the presence of a SDcard with original GLOMEX software, the ledturns orange and automatically starts the soft-ware updating procedure.

7. If the led stays red and the antenna moves, thismeans that no original GLOMEX software hasbeen detected, or that the SD card has notbeen inserted completely. Turn off the controlunit and repeat the procedure from step 5.

NOTE: if the control unit is not immediately turnedoff, in a few seconds the led will turn orange andthen green, according to the standard satellitesearching procedure; turn off anyway and repeatthe procedure from step 5.

8. If the update is correctly carried out, the ledturns green. Otherwise, the led turns red and itis necessary to turn off the control unit and torepeat the procedure from step 5.

9. Remove the SD card and reinstall the rearcover onto the control unit.

10. OPTIONAL (in case of built-in installation):insert the control unit into the wall, reinstall thefastening screws and the installation plate.

S WARNINGIn case of repeated failures in the software updateprocedure, please contact the GLOMEX ServiceCentre.

Fig. 18


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Flow chart

Fig. 19

SD UPDATE

SD INTRODUCTIONRED LIGHT

ORANGE LIGHTNO

RED LIGHT

SOFTWARE UPDATE

YES

UPDATE COMPLETED

TURN OFF AND ON AGAIN THE

CONTROL UNIT

GREEN LIGHT

NO

YES


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9.4 REPLACING THE POWER SUPPLY PROTECTION FUSE

In case the fuse on the power supply line hasblown, proceed as follows to replace it:

- Turn off the decoder, the TV set and make surethat the switch on the control unit is set to OFF.

- Remove the control unit from the wall-mountingbracket, open the box by loosening the screws.

- OPTIONAL: (in case of built-in installation):remove the wall-mounting plate (see Fig. 13),loosen the screws and remove the built-in con-trol unit.

- Disconnect the power supply cable from the bat-tery.

- Remove the blown fuse from its seat indicated inFig. 20 and replace it with a new one (type T3A15 5x20, i.e. delayed-action tube fuse, with5 mm diameter and 20 mm length, 3 A ratedcurrent and 15 V rated voltage).

- Connect the power supply to the battery again.- Reinstall the rear cover onto the control unit.- OPTIONAL (in case of built-in installation):

insert the control unit into the wall, reinstall thefastening screws and the installation plate.

Fig. 20


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10. TROUBLESHOOTINGWhen a malfunction of your satellite systemoccurs, it is very important to make a rapid check tounderstand the nature of the malfunction and, ifpossible, to find a remedy.To analyse a malfunction, it is appropriate to carryout the following verifications:- the malfunction has been generated through

human mistake;- the malfunction is due to a weather problem;- the malfunction is due to a failure of the equip-

ment itself or it is caused by an anomaly ofanother external appliance, but in some waysconnected to the equipment;

- in which phase the malfunction occurs; uponstart-up, during normal operation, upon shut-down;

- the malfunction is repeated; if so, according towhat criteria;

- what the malfunction determine from a func-tional point of view;

- whether the malfunction produces signals (lightsignals) and/or anomalous noise (such as hiss-ing, buzzing, etc.) and/or anomalous odours(smell of burning) or not;

- the malfunction interferes with the operation ofother appliances;

- the malfunction is an apparent failure (i.e. it dis-appears, for example, by turning off and then onagain the equipment).

The better you are able to answer the above-men-tioned questions, the deeper the malfunction analy-sis will be.The following table analyzes the most probablecauses which can lead to malfunctions of yourGLOMEX DISCOVERY S460S or EXPLORERS460M antenna. For any analyzed possible cause,a corrective measure is proposed, to efficientlysolve, as much as possible, the trouble.

Anomaly Cause Remedy1. The antenna does not operate

(the led on the control unitdoes not turn on)

- the fuse is blown - replace the blown fuse with anew one (see section “Mainte-nance”)

- wrong power supply cableconnection

- check the polarity on thepower supply line

- short-circuited coaxial cable - check the correct mounting ofthe coaxial cables

- proper failure - contact the Service Centre2. The antenna does not operate

(the led on the control unitflashes alternately red andgreen)

- the coaxial cable has loosenedor has disconnected from theantenna

- check the connection of thecoaxial cables

- inner failure - contact the Service Centre3. No status message on the

decoder- the satellite receiver is not

installed correctly- check the receiver connection

- alternating current fluctuations - refer to the user manual of thereceiver for assistance

4. No image on the TV (the ledon the control unit is green)

- the receiver is off - turn off the control unit, turn onthe receiver and then turn onthe control unit again

- the TV set is off or has notbeen tuned to AV

- turn on the TV set and tune toAV channel

- wrong cable connection on thereceiver

- check that the SCART socketbetween the TV set and thereceiver is installed correctly


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5. Intermittent images for shortperiods

- the satellite signals areobstructed by trees, buildings,overpasses, mountains

- move the vehicle to allow anunobstructed view for theantenna

- the vehicle is at the boundaryof the coverage area

- bad weather conditions

- go back within the coveragearea; refer to the footprints ofthe coverage areas on page19 in this manual

6. The equipment does not findthe satellite (the led on thecontrol unit is red)

- the satellite signals areobstructed by trees, buildings,overpasses, mountains orattachments installed on thevehicle roof

- move the vehicle to allow anunobstructed view for theantenna or correctly positionthe antenna on the vehicle roof

- the vehicle is outside thesignal coverage area

- go back within the coveragearea; refer to the footprints ofthe coverage areas on page19 in this manual

- the vehicle is moving duringthe first 60 seconds after start-ing the equipment (for S460Mmodels)

- bad weather conditions

- turn off the equipment for10 seconds, turn it on againand make sure that the vehicleis still or moves in a straightline during the first 60 secondsafter being started

- inner failure - contact the Service Centre7. The equipment does not find

the satellite (the led on thecontrol unit flashes alter-nately red and orange)

- the satellite signals areobstructed by trees, buildings,overpasses, mountains

- move the vehicle to allow anunobstructed view for theantenna

- the equipment software is notup to date

- please contact the ServiceCentre to ask for the softwareupdate by SD card

8. The equipment does not findthe satellite (the led on thecontrol unit is orange andremains orange also whenmoving the vehicle)

- parameters in satellite commu-nication have changed

- please contact the ServiceCentre to ask for the softwareupdate by SD card

9. Disturbed images - failure of the receiver - refer to the user manual of thereceiver for assistance, spareparts and warranty conditions.

10. Confused, incomplete andobstructed images

- condensate or rain on theradome, which can disturb thesignal with still vehicle

- remove the condensatedeposits from the radome witha fresh water jet (not underpressure)

- bad weather conditions - Periodically apply a liquiddetergent suitable for dishes(no alcohol-based detergent)to the radome surface and letdry up

-11. The decoder blocks - alternating current fluctuations - refer to the user manual of the

receiver for assistance


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For further information, please address to theGLOMEX Service Centre (see section “Technicalassistance”).

11. RESHIPPINGShould you need to return the antenna toGLOMEX, place it in a box, possibly the originalone, making sure it is well packaged and that theupper and lower side are well recognizable.

NOTE: GLOMEX will not be liable for possibledamage occurred during transport due to incorrectpackaging.

S WARNINGDo not ship the antenna to GLOMEX for repairswithout having received a corresponding authoriza-tion to return the material (RMA), as reported in thegeneral warranty/assistance conditions.

12. The equipment operates withstill vehicle but not with mov-ing vehicle (S460M)

- the satellite signal isobstructed

- move away from possibleobstacles obstructing the sat-ellite signal

- the antenna is only for station-ary use

- check the antenna model

- failure in the gyroscope system - contact the Service Centre


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12. TECHNICAL SPECIFICATIONS

13. TECHNICAL ASSISTANCEIn case technical assistance is needed, pleasecontact the GLOMEX SERVICE CENTRE:

Glomex Divisione MobileVia Faentina 165/G 48124 Ravenna (Italy)Tel. +39 0544 1936106Fax +39 0544 1930164Email: [email protected]

DISCOVERY S460S EXPLORER S460MMin E.I.R.P. 49 dBW Min E.I.R.P. 49 dBWAntenna Gain 34 db Antenna Gain 34 dbDish Size 46 cm x 26 cm Dish Size 46 cm x 26 cmAntenna type OFFSET Antenna type OFFSETAntenna Polarisation Linear V/H Antenna Polarisation Linear V/HLNB frequency range 10.7 to 12.75 GHz LNB frequency range 10.7 to 12.75 GHzRadome type U.V. resistant Radome type U.V. resistantRadome diameter 50 cm Radome diameter 50 cmRadome Height 30 cm Radome Height 30 cmAntenna weight (includingradome) 6 kg Antenna weight (including

radome) 6 kg

Power supply 12 VDC/ 0.6 A/h Power supply 12 VDC/ 1 A/hOperating Temp. Range -20°C to +55°C Operating Temp. Range -20°C to +55°CElevation range 20° to 60° Elevation range 20° to 60°Azimuth turn Range Unlimited Azimuth turn Range UnlimitedAcquisition time 40 sec (approx.) Acquisition time (stationary) < 40 sec

Loaded satellitesASTRA1 19°E

ASTRA2 28°E HOT-BIRD 13°E

Acquisition time (In-motion) < 50 sec

Working Only when the vehicle is parked Tracking rate > 50° / sec

- - Loaded satellitesASTRA1 19°E

ASTRA2 28°E HOT-BIRD 13°E

- - Type of stabilization

2-axis by gyroscopes and micro-step

motors + 3° axis by interpolation


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NOTES:

Documents

SATELLITE TV ANTENNAS FOR MOBILE VEHICLES · Discovery S460S is a satellite TV antenna for mobile vehicles, totally compatible with DVB (Dig-ital Video Broadcasting) satellite services