SAPPHIRE NOW: Optimize Business Processes with Cloud Solutions

Optimize Business Processes with Cloud SolutionsBrian Kinion, Vice President Finance, SAP Cloud

© 2012 SAP AG. All rights reserved. 2

Project

Leading provider of cloud-based Business Execution Software and delivers business alignment, team execution, people performance, and learning management solutions to organizations of all sizes across more than 60 industries. With approximately 15 million subscription seats globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from serving our broad and diverse customer base. Today, we have more than 3,500 customers in more than 168 countries using our application suite in 34 languages.

2,000+ employees worldwide $340M+ annual revenue in 2011


runs SAP's Cloud Solutions Key Drivers

Consolidate and Replace Legacy Point Solutions for all critical business processes• Order-to-Cash 3,500+ Customers, 2,500+ Invoices/Qtr• Procure-to-Pay 1,500+ Suppliers• Professional Services Automation 1,000+ Projects• Core Financials 37 entities/5 Day Financial Close• Revenue Recognition Fair Value Accounting• Travel and Expense 1,000+ Employees in US/Germany• Sales Automation/CRM 700 Users, 600K Accounts, 60K

Opportunities, 1.7M Contacts• Business ByDesign Users 1,800+

Accelerate business integration with SAP Fast deployment of internal systems on a compliant and global platform

Minimize Business Disruption Sales, Revenue, Cash Flow, Reporting


Successfactors runs SAP's Cloud Solutions

Our Approach …

• Kicked off project with 3 week workshop evaluation and assessment to define scope and new landscape strategy

• 10 week implementation of all SAP OnDemand products

• Cross functional team from both SuccessFactors and SAP employees working collaboratively

• Re-engineered key business processes allowing for integrated application functionality

• Clever use of interfaces (eCommerce interface) and partner solutions (e.g. Leeyo, Vertex)

• Intense use of key user tools (e.g. field extensions, personalized dashboards, custom reports)



Sales Quote

Project Execution

InvoicingBillableProject

Creation

SalesOrder

Processing Receivable

s and Payments

Opportunity Resourcing

Quote Data• PS List price• Services quoted

SAP® Business ByDesign™

SOD

Quoting Tool

Pricing Tool (excel)

Leeyo (% Complete)

Pricing Tool

Project Data• Plan Hours by resource• Plan cost• Start/Stop dates• Phase / Task inputs

No-BillProject

Creation

AdminProject

Creation

Integration to Procurement and T&E

RevRec

Professional Services Utilizing BYD for:

•Project Management

•Resource Assignments

•Invoice Requests T&M

•Invoice Requests Billable T&E

•Percent of Completion RevRec for PS (using Leeyo)


Utilized to Manage Cross Company/Departmental Project

•Break down organizational silos by enabling teams to work more effectively across departments and geographies

•Accelerate business processes with improved collaboration

•Build communities around instructor-led training to greatly improve employee development and learning

•Leveraged built in eLearning and embedded help to scale informal learning throughout the company to allow employees to find experts and content when needed.

•Access and contribute to projects and discussions from anywhere with complete mobile access



Our Goals.…

• Single Source of Truth (master data, business documents)

• End-to-End Analytics: Actual and Potential Booking - fast overview on revenue probability of posted sales orders

• Business Insight: Cash Collection - fast overview on payment practices/morale of customers

• Purchasing power with RFX management and Contract Life Cycle Management

• Complex Revenue Recognition with Leeyo – multiple element arrangement (Fair Value Accounting)

• Integrated Project Management and Resource Allocation for Professional Services to drive Project Success

• Integrations and Interfaces


Dashboards and reports with flexibility for custom reports

Flexible browser-based analytics Better management of variations of similar reports using Views and Selections

Ability to easily slice-and-dice and apply complex calculations


Dashboards and reports with flexibility for custom reports

Flexible Excel-based analytics Excel Add-in that connects to Business byDesign and can refresh data on real-time

basis

Allows key users to design and publish workbooks for all users


Multiple set of books for financial reporting

Ability to maintain multiple set of book for financial reporting For example, one for US GAAP and one for IFRS



Been live and closed two quarter-ends using ByD:

• Intuitive and consumer grade user experience

• ByD is a compatible platform and integrates well with SAP’s Business Suite at SAP AG

• The “language” of Business ByDesign is also compatible with the LE system (Terms like “Account” have similar meanings – which is not always the case with disparate systems from different vendors). Making it easier for SFSF to communicate with SAP and vice versa.

• ByD has helped with consistency – Rather than several different systems, the core PSA projects tied to accounting in a neat process makes operation simple.

• Employees love the graphical document flow.

• Integrations and Interfaces built between Sales OnDemand and Quoting Tool and Quoting Tool to ByD for key fields to push/pull relevant key data


LIVE on all SAP Cloud Solutions

BIZX Platform / EC

System Landscape Prior to Acquisition

SAP®

Sales OnDemand

SAP® Sourcing

OnDemand SAP® Travel

OnDemand

BIZX Platform / EC

SAP® Contract

Management

Partner Solutions

LEEYO and others

SAP®

Service OnDemand

SAP AG ERP SAP AG CRM

Host Analytics

Continue to drive acceleration of Cloud Solution roadmap/functionality and co-innovation

Thank you

Contact information:

Brian KinionVice President Finance, SAP Cloud

Documents

SAPPHIRE NOW: Optimize Business Processes with Cloud Solutions