SAP Options for Workforce Management - Adessa Group€¦ · SAP SAP HCM + Fiori EC Time & Attendance 3rd Party Kronos Workforce Software Other local cloud solutions (e.g. Atoss) For

© 2019 – Adessa Group | Al l Rights Reserved

SAP Options for Workforce Management

CEE Boutique Event

Brussels, 24/09/2019

Sven Ringling

José María Almendros Cantos

2© 2019 – Adessa Group | Al l Rights Reserved

Adessa Group – Facts and Figures

2019:

50 SAP HCM Consultants

20 SuccessFactors

Consultants

More than 100 SAP and

SuccessFactors projects

have been delivered by

Adessa consultants.

Projects completed

in more than 15

European

countries:

Continuous Organic Grow

2006:

4 SAP HCM

Consultants

2010:

12 SAP HCM

Consultants

2014:

22 SAP HCM

Consultants

3 SuccessFactors

Consultants

HR

Tra

ns

form

atio

n

Em

plo

yee

Exp

erie

nc

e


Adessa Offices and People

• Adessa Group offices:

▪ Adessa Belgium

o Adessa Flanders

o Adessa Consulting BE

o Adessa Switzerland

▪ Adessa Germany

▪ Adessa France

▪ Adessa Iberia

Adessa Iberia S.L.

Malaga, Spain

Adessa France

Paris, France

Adessa Switzerland

Blonay, CH

Adessa Flanders

Diegem, Belgium

Adessa Germany

Frankfurt, Germany

Adessa BE

Wavre, Belgium

Agenda


• Introduction

• WorkForce Management : what is it all about ?

• Framework for selecting your WorkForce Management Systems

• Notes on recent EU Regulation

• WorkForce Management Solutions Reviewo SAP SuccessFactors Employee Central Time

o WorkForce Software

o Kronos WorkForce Dimensions

o SAP Fiori

• Conclusion & Recap

• Useful Links


Intro

WorkForce Management Systems


Employee Engagement

Safety Flexibility Fairness Motivation

Employee Engagement


Consequences of bad Workforce Management

Trust Costs Engagement

41% of employees have experienced

work-related burnout to the point

that it made them change their

employer or career¹

Unnecessary admin work is costing U.S.

organizations $687 billion per year³

Cases where workers will seek

new employment after just two

payroll mistakes2

1: Coleman Parkes Research (2017): Global survey of 2,807 employees, managers and team leaders from outside of the C-suite, including manufacturing, retail, finance, logistics and healthcare in Europe, the USA, Canada, Mexico, Australia and

New Zealand.

2: Part two of the Engaging Employees through payroll survey series by “The Workforce Institute at Kronos Incorporated”

3: Coleman Parkes Research (2017); Source & report: https://www.kronos.com/resources/687b-question-employee-engagement-driver-business-success?fs=200&at=g


How could companies create trust?

Opportunity

Complexity

Leadership

Technology

Disengagement

Would you say your

working life is too

complicated??

Yesterday’s ‘Time &

Attendance’ solutions don’t

meet today’s

(or tomorrow’s) demands


Connected Workforce

Employee• Greater job satisfaction

• More productive

• Accurate pay

Manager• Empowered to succeed

• More time & less administration

• Engaged and loyal employees

Company• Greater compliance

• Total workforce visibility

• Improved data accuracy

• Reduced workforce management costs

Workforce

ManagementEmployee Manager

Company


Framework for selecting your

WorkFroce Management System


Selection criteria - Framework

Harmonize time and attendance processes on a

single platform with built-in capabilities to meet

complex industry-specific requirements.

Flexible Platform

Time and Attendance solution should cover regional

regulations that require specific reporting or have

specific labor compliance.

Local & Global Compliance

In the digital era, enabling a more agile and

proactive workforce is more important than

ever before.

Proactive Alerts

Having real-time visibility across your entire

workforce is essential for strategic decision

making and adapting to changing business

needs.

Real-Time Visibility


Selection criteria - Framework

All the business requirements are covered for

every type of employee in your Company

Complete Coverage

Certifications and Security

controls and procedures

Security

Anytime & Anywhere accesses

Quick user adoption

Ease of Use

Your new time and attendance solution should be easily maintained and kept up-to-date with lower total cost of ownership.

Cost


Selection criteria - Statistics

Statistics from the Sierra-Cedar 2018–2019 HR Systems Survey


Note on recent EU Regulation


So far: EU Working Time Directive

• Max 48h per week (average)

• Max 10h per day (with exceptions)

• Breaks

• Recovery time between end ofworkand start next day

How do I know, if

time is not

recorded in detail???


New European Court Ruling, 13th May 2019

“Member States must require employers to set up an objective, reliable and

accessible system enabling the duration of time worked each day by each worker to

be measured”

“The Court holds that, in the absence of a system enabling the duration of time

worked each day by each worker to be measured, it is not possible to determine,

objectively and reliably, either the number of hours worked and when that work was

done, or the number of hours of overtime worked, which makes it excessively

difficult, if not impossible in practice, for workers to ensure that their rights are

complied with”


What Does it Mean for Employers?

• Details will be decided by implementation in each member country

• However, most experts agree that the new regulation doesn‘t allowcurrent practices like▪ „Trust based“ working time

▪ Negative time recording – assuming all is normal, if nothing is recorded

• The wording also suggests that capturing durations alone withoutrecoding clock times won‘t be enough

• So, employers should consider their options for a lean solution that will comply with the new regulations


How can SuccessFactors help

• Existing solution will probably be able to cover new regulation as well, but▪ Possibly more complex than needed with impact on user experience

▪ May require extra licences

• SuccessFactors Employee Central Time Sheet and Time off▪ Can provide a simple solution that would usually cover requirements for simple

time recording

▪ Is included in your EC licence

▪ Provides a good, mobile-enabled user interface for a lean process

• We‘ll show an example for a simple time sheet in our live demo


Let´s look at a number of WorkForce Management Solutions

- SAP SF EC Time

- Workforce Software

- Kronos Dimensions

- Fiori


Which Options are we looking at?

SAP

SAP HCM + Fiori

EC Time & Attendance

3rd Party

Kronos

WorkforceSoftware

Other localcloud solutions

(e.g. Atoss)

For a SAP customer, it will

be important how it all fits

into the bigger picture with

Payroll and Core HR

High Flexibility in

bespoke calculations

SAP Payroll Integration

Lean solution

Included in EC licence

Very modern design and

architecture

Workforce scheduling,

analytics and UX

Sold on SAP contract

High flexibility and high

cost

Workforce scheduling,

analytics and UX


Options with On-Premise Payroll

SAP HCM

• Core HR

• Time Management

• Payroll

SuccessFactors Talent

• Recruiting

• Performance and Goals

• Learning

• …

Talent Hybrid

SAP HCM

• Time Management

• Payroll


SuccessFactors

Employee Central

Core Hybrid

SAP HCM

• Payroll


SuccessFactors

Employee Central

3rd

-Par

ty T

&A

T&A

3rd

-Par

ty

Work

forc

e Pla

nnin

g


Options with Employee Central Payroll

(Cloud)

EC Payroll

SuccessFactors

Employee Central


Employee Central

Time & Attendance

3rd Party T&A

Standard Integration for Third-Party Time

Management:

• Workforce Software

• Kronos (also sold through SAP)

Mixed Scenarios

• May make sense, because third-

party solutions can be

expensive

• E.g., manufacturing on third

party, but back office and sales

on Employee Central T&A

EC Payroll is based on SAP HCM Payroll with

small differences and better integration, BUT it

does not include full Time Management


SAP SuccessFactors Employee Central Time

(EC Time)


SAP SuccessFactors Employee Central Time &

Attendance…

is …

• Included in EC subscription

• A pragmatic solution aiming at covering most scenarios

• Mobile-enabled

• User-friendly and admin-friendly

• Innovating fast

is not …

• A full replacement for on-premise time management with unlimited options

• A replacement for CATS (for now)

• A workforce planning / scheduling tool

• Difficult to understand for end users


Employee Central T&A Components

Time Off Time Sheet

Time Admin Reporting

SF Time


EC Time Off: Good to know

• Very popular - used much more often that Time Sheet so far

• Often used as “killer app” to drive user adoption

• Mature solution including a variety of localisations

• Number of countries can drive up implementation cost due to local absence types or accrual rules


EC Time Off

Holiday calendars

Work schedules

Individual or ad hoc work

schedules

Capturing absences

Approval workflow

Managing leave

entitlementsAccrual rules

Team calendar

Recurringabsenses

Connectedabsences

Open endedabsences


Life Demo: Employee View


Mobile Experience Time Off


EC Time Sheet: a Simple Tool for Capturing

and Calculating Time

Capture time by hours or clock

times

3 variants: positive, negative, or

overtime only

Calculate overtime by day, week or month

Capture allowances and on-call times

Add cost centres (standard)

Map time types to wage types for payroll interface

Retro calculations for data changes

Approval workflow

Upload of times (durations/day or

time pairs)

MDF allows flexibility in data,

rules, and workflow

Real-time calculation on

data input

Generic Rules framework to

build calculations


Positive Surprise

It’s Real Time!

It’s mobile by nature!


Biggest Constraints (today)

No Time Clock

integration or

pair formation

No cross-

midnight shifts

Only limited freedom

for complex

calculations


Live Demo: Employee View


Time Administrator View


Mobile Experience Time Sheet


Reporting: Online Report Designer (ORD)

• Standard Templates▪ Absence Overview

▪ Time Account Overview

▪ Absence Frequencies and Duration

▪ Employee Times Overview

▪ Employee Timesheet

▪ Time Account Payout

▪ Time Account Snapshot

▪ Time Collector Template

▪ Time Pay Type Overview

• ORD will be migrated into People Analytics, embedded edition


Metric Packs Workforce Analytics

(available in People Analytics, advanced edition)

Focus on

Absences /

Quota so far


Looking ahead

• EC Time & Attendance is constantlyevolving

• Some of the biggest constraints (time clock integration, cross-midnightshifts) are probably available in 2020

• MDF allows for some flexibility, e.g. for implementing simple project time tracking


Use cases for partial solutions

Time Off only

• Applying new EU regulations to people w/o time recording so far

• Mobile work force (sales, service engineers,…)

Time Sheet for groups not requiring time clocks

• Possibly reducing licence and maintenance cost forlocal 3rd party solutions

Simple solution for smaller subsidiaries


3rd Party Tool

WorkForce Software


Workforce Software

• SAP Time and Attendance Management by WorkForce Software

• SAP Workforce Forecasting and Scheduling by WorkForce Software


Workforce Software


3rd Party Tool

Kronos WorkForce Dimensions


Kronos

CONTROL LABOR COSTS

MINIMIZE COMPLIANCE RISK

IMPROVE WORKFORCE PRODUCTIVITY

ENGAGE EMPLOYEES

Forecasting

and Scheduling

Time and

Attendance

Absence

Management

Analytics

Data

Collection

Activities

DESIGNED FOR YOUR INDUSTRY WHEREVER YOU DO BUSINESS


Dedicated capabilities for salaried & hourly

employees

• Hourly employees can easily accomplish all common tasks such as:

• Punch in for the day

• Enter time against orders and cost centers

• Enter time off, based on country-dependent accruals

• Basic shift scheduling, including a Shift Trade Board to allow employees to relinquish or swap shifts

• Managers receive guidance on making routine decisions (e.g. shift swaps), based on machine learning, via the embedded Workforce Advisor

Mabel has to

study for her

mid-term and

wants to free

up her shift for

a colleague to

pick-up.

• Salaried employees can

easily accomplish all

common tasks, such as:

• Check in for the day

• Enter time against a project

• View project statuses

• Enter time off, based on country-dependent accruals

• View worked and non-worked time for the week

• Including smart ‘copy-forward features’ to reduce time on repetitive tasks


Integrations with applications

• Microsoft Outlook integration enables

employees to inform the system and

their team simultaneously when they

are out of the office.

• Outlook, Google and other add-ins

can be downloaded from the Kronos

Market Place

Peter isn’t feeling

very well and

wants to inform

the system and his

team

simultaneously that

he is out sick.


SAP Fiori


Fiori

SAP FIORI provides a big set of applications with a

more user-friendly design and higher productivity.

Applications for Time Management:

• Request and approve Time off

• My Timesheet - Record, manage and release

working times

• View team schedule

New applications

Adaptation of existing apps

Transaction wrapper


Fiori – On Prem or Cloud Edition

Public

Inte

rnet

Intr

anet

On-Premise SAP Fiori, cloud edition

SAP HCM on Prem

SAP Netweaver Gateway

Cloud Connector

SAP Fiori Cloud Ed.

SAP HCM on Prem

SAP Gateway


Fiori - Prerequisites

SAP Fiori On Prem. Edition:

• SAP ERP required Component installed

• Web Browser compliant with HTML5 and SAPUI5

• SAP ERP & SAP Gateway Configuration

SAP Fiori Cloud Edition:

• SAP Fiori Cloud subscription registration

• SAP ERP required Component installed

• Web Browser compliant with HTML5 and SAPUI5

• SAP ERP & SAP Gateway Configuration

• SAP Cloud Connector installed and Configured

• SAP Cloud Platform – authentication set up

• SAP Cloud Platform – authorization management

Custom UI development requires:

• SAP Web IDE licence on Cloud Platform

• SAP Cloud Connector for deployment.


Fiori


Conclusion


RecapFeatures SF EC Time WFS Kronos Fiori

Cloud Solution

Automatic upgrades

Timesheet & Time Keeping

Time Off Requests

Team Calendar (Manager perspective)

Terminals - Data Time Collection & Integration

Leave Balance & Accruals

Complex Calculations

Real/Instant Time Evaluation

Delegations

Multilingual

Custom fields in the Timesheet

Custom applications

Integration with 3rd Party Systems

Integration with SAP Payroll

Mobile Application

Absence Management (US Specific)

Forecasting & Scheduling

Activity Tracking

Reporting

Analytics Module WFA

Standard & Local Template Initialization

Local compliance and regulation


Scenario 1:

EC with SAP on-premise Payroll and Time

Current solution

works well

Keep on-prem until

moving payroll

Modernise UX with

Fiori or EC Time Off

Consider EC Time

for people not

capturing time so

far

Functional gapsConsider replacment

w. 3rd Party solution

Complement existing

solution w 3rd party

for scheduling

Consider readiness

for „Basics“ and

localisation


Scenario 2:

EC and plan to migrate to EC Payroll

Simple T&A

requirements

Review EC T&A as

option. Possibly

waiting 1 year.

Consider EC Time for

people on simple

process (licence cost!)

Complex T&A or

strong focus on

workforce

scheduling

Review 3rd party

solution

Not sufficient

Consider readiness

for „Basics“ and

localisation


Scenario 3, 4, 5…: Your Turn!

Unfortunately, we can‘t hand you your best

solutions based an a few tickboxes.

The key is in considering your full context incl.

legacy systems, constraints, requiremenst and

objectives to work out the ideal solution. So,

let‘s discuss your scenario right now!


Useful Links


Useful links

Adessa Blogs:

Empowering employees with time management:https://adessagroup.com/time-management-to-empower-your-employees/

SAP’s strategic focus on Kronos:https://adessagroup.com/time_and_attendance_1/

SAP Community blogs on Employee Central Time & Attendance:https://people.sap.com/volker.ruof#content:blogposts

European Court of Justice, Press Release:https://curia.europa.eu/jcms/upload/docs/application/pdf/2019-05/cp190061en.pdf

https://adessagroup.com/time-management-to-empower-your-employees/https://adessagroup.com/time_and_attendance_1/https://people.sap.com/volker.ruof#content:blogpostshttps://curia.europa.eu/jcms/upload/docs/application/pdf/2019-05/cp190061en.pdf


Contact Us

Sven Ringling

Director AdeConsult Deutschland GmbH

Adessa

[email protected]

José María Almendros

SAP HCM Consultant & CoETime Lead

Adessa

[email protected]

Documents

SAP Options for Workforce Management - Adessa Group€¦ · SAP SAP HCM + Fiori EC Time & Attendance 3rd Party Kronos Workforce Software Other local cloud solutions (e.g. Atoss) For