Automation for the Intelligent Enterprise

SAP - Intelligently Automated

James Matcher (EY)

&

Dev Govender - (Nedbank)

4 Presentation nameNedbank Limited Reg No 1951/000009/06. Authorised financial services and registered credit provider (NCRCP16).

Context ERP • Commenced Oct 2012• Transformation journey to replace Finance HR and Procurement: rationalising 43 core

systems to one ERP• Goal: position for growth, improve efficiency, single version of truth, rationalise simplify,

standardise

28 Steering Committees

80 Number of Working Committee

89 Project operational Meetings16 Group Exco updates

168 Cluster Sessions19 National road shows

6 National Techno Days

On-Premise Finance

GENERAL LEDGERAsset Accounting

Project AccountingReal estate

Accounts PayableAccounts Receivable

Tax – Parallel LedgersBusiness Warehouse and Business Analytics

Master Data Management / Governance

Spend Visibility

Strategic Sourcing Contract Management

Procurement

Abinitio (rules engine replacement)

445 974 hours for Release One58 000 electronic pages created

1 934 class room sessions

6 500 E-learning sessions

4.5 million data objects migrated15 Data errors

108 Project/business news letters

185 Business processes

280 Test cases

3 Sponsors, 216 Project members, 30 000 business resources

Single Sign-On

On-Premise HCM

Performance Management

Organisation Management

Learning

Recruitment

Personnel Administration

Payroll

ESS

LeaveJAM LABOUR RELATIONS

Employee File Management

Onboarding

Succession and Career PlanningCompensation

MSS

Cloud base -SuccessFactors

22 Modules

Cloud base - Ariba

TECHNOLOGY CAPABILITY SCOPE

SIZE OF EFFORT

GOVERNANCE AND MEETINGS

PEOPLE

5 Presentation name

System Architecture

BW

BOBJ

BPC 10

EPM

PI

VIM

Nakisa

Legacy Banking

AbInitio

GRC

Ariba

Accounts Payable

Project Systems

Real Estate

HCM

Accounts Receivable

Core Ledger

Parallel Tax

ECC 7.3

SuccessFactors

6 Presentation name

RPA

Smart Workflow

Cognitive Agents

Natural Language Processing

Machine Learning Advanced Analytics

SAP

CORE

Move from the classic to a Digital Value Proposition. Using ubiquitous devices

Move from a technology play to Customer Service orientation

Move our ERP from Data collector to meaningful Insights & Intelligence. More Predictive Analytics

Transform with Speed and Agility. Move away from long drawn implementations to High Velocity loop implementations

What do we need to unlock to move to the next frontier of ERP. Hana, Cloud, robotics, AI, etc.Enabling a Digital Employee

Experience

Shifting to customer focused Delivery….

Robotic Process Automation

Scheduling and monitoring

Business User friendly

Full audit history

Full security

Fully scalable

User Interface focused

RobotsDeliver repetitive, deterministic,

high-volume tasks efficiently

PeopleBuild relationships, provide

subjective judgement, deal with

exception tasks, and manage change

and improvement

Robots and People

A powerful combination

Three primary applications of robotics

Virtual Handling

Three primary applications of robotics

Virtual Handling

Data Movement

Three primary applications of robotics

Virtual Handling

Data Movement

Digital Enablement

16

All of these changes demand a humanistic mind-set

Putting the “human” back

into human interactions

“Technology is teaching us

to be human again.”

Simon Mainwaring

Source: brainyquote.com

Ironically, as technology is making

human connectivity ever more important,

the platforms and data we connect to …can disconnect us from each other.

We need to find a way to make technology re-

engage

our human creativity.

Getting back to human

Creatingconducive work

environments

Achievingmind clarity

Increasingthe need for

strong social skills

Helpingemployees adapt

to the change

Re-engaging our human creativity means …

How?

Thinking clearly and making

effective decisions

Being more attentive, to the pulse of

the organization

Building mind space to respond

effectively to challenges

Achievingmind clarity

Re-engaging our human creativity means …

How?

Creatingfuturistic work

environments

Decreasing amount of time in

technology driven processing

Improving cognitive focus with

access to accurate information real

time

Improving societal relationships

(teaming)

Re-engaging our human creativity means …

How?

Increasingthe need for

strong social skills

Re-engaging our human creativity means …

How?

Stepping away from the computer and

interacting socially

Rewarding positive and meaningful

human interaction with customers

Adapting to changing circumstances

Helpingemployees adapt

to the change

Retraining employees whose time is

freed up due to technology

Leveraging technology to increase our

productivity and not working hours

Encouraging engagement across

organizational hierarchy and with external

stakeholders

Re-engaging our human creativity means …

How?

“From a leadership perspective, I don’t think the

challenge is an intellectual one of knowing which

disruption is coming.

The challenge is how you get the organization to

embrace the

looming change.”

Nadir MohamedRetired CEO, Rogers Communications

Source: Leading in the digital age, McKinsey & Company

Thank you