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SAP BusinessObjects ForYour SAP Environment:
Business IntelligenceIn the Cloud
April 15, 2009
2© SAP 2009 / Page 2
Speakers
Mike Beckerle, Chief Technology Officer,Oco, Inc.
Aaron Graber, Senior Manager, OnDemand Solution Engineering,SAP BusinessObjects
Proprietary. Copyright © 2006 Business Objects S.A. All rights reserved.
3© SAP 2009 / Page 3
Agenda
Introduction
Business Intelligence in the Cloud for SAP Environments
SAP BusinessObjects OnDemand Solutions
Product Demonstration
Questions
Proprietary. Copyright © 2006 Business Objects S.A. All rights reserved.
4© SAP 2009 / Page 4
Agenda
Introduction
Business Intelligence in the Cloud for SAP Environments
SAP BusinessObjects OnDemand Solutions
Product Demonstration
Questions
Proprietary. Copyright © 2006 Business Objects S.A. All rights reserved.
5© SAP 2009 / Page 5
Business Intelligence - A Challenge For ManyCompanies
Business users still find BI challengingLack of timely or reliable dataLimited BI coverage for some businessareasNew requests and upgrades take timeand attention
Uphill battle for ITGrowing number of data sources,inside and outside the enterpriseIT stretched to do more with lessHigh cost/ long deployment of BI on-premise projects
BI for SAP ERPComprehensiveness of SAP ERPincreases BI complexity
Top Roadblocks to BI Success 1
Challenge Rank
Complexity of BI tools and interfaces 1Cost of BI software and per-user licenses 2
Difficulty accessing relevant, timely or reliable data 3
Insufficient IT staffing or excessive softwarerequirements for IT support 4
Difficulty identifying applications or decisions that canbe supported by BI 5
Lack of appropriate BI technical expertise within IT 6
Lack of support from executives or businessmanagement 7
Poor planning or management of BI programs 8
Lack of BI technology standards and best practices 9
Lack of training for end users 10
1. Doug Henschen, InformationWeek, “BI Efforts Take Flight”, Oct 13, 2008
6© SAP 2009 / Page 6
Leading Customers are Adopting SaaS BI
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SAP BusinessObjects OnDemand SubscriberGrowth
0
50,000
100,000
150,000
200,000
250,000
300,000
H22005
H12006
H22006
H12007
H22007
H12008
H22008
H12009
“The rapid growth of its OnDemand BI offerings…makes Business Objects the de facto leader inSaaS BI. This offering is bringing new customers to thecompany and is also being deployed by existingBusiness Objects customer alongside on-premisesimplementations.”
Gartner Magic QuadrantBusiness Intelligence Platforms, 2008
8© SAP 2009 / Page 8
Users Inside or Outside The Company CanShare, Report, and Analyze Any Data
Company FirewallCompany Firewall
Customers, Partnersand Employees OnDemand Offerings
On-premise applications and data
Crystal ReportsCrystal Reports
Xcelsius® DashboardsXcelsius® DashboardsWeb Intelligence Ad HocWeb Intelligence Ad Hoc
Cloud Applications
On Demand DW
Business IntelligenceIn the Cloud
9© SAP 2009 / Page 9
Data Integration Options Designed to Be Easyand Efficient
SAP R/3
Different Mechanisms forData Extraction
On DemandData Warehouse
Data Loading Intothe Warehouse
Business ObjectsData Integrator
3rd Party ETL
Flat Files
Stage, Process,Transform &
Load
SAP BW
Departmental App.
Others3rd Party Data
Simple DBs
SAP Extractors
10© SAP 2009 / Page 10
The SAP BusinessObjects/Oco Partnership BringsTogether Leaders in Business Intelligence
The Power of World ClassBI Tools
Scalable Infrastructureand Tier 1 Hosting Facility
Data Integration and DataCleansing Tools & Expertise
Leading Edge Analytics ForCompanies Across
Products & ServicesIndustries
High Performance, Multi-Source Data Warehouse
with Pre-built Data Model
Deployment Services &Methodology to Get
Solution Live in 10 Weeks
Largest Customer Base for BIOn Demand with over250,000 subscribers
Two Decades as aLeader in BI
Leading Software-as-a-Service BI Solution Provider
11© SAP 2009 / Page 11
Industry-specific Modules for the Spectrumof Users
Industry-Specific Solution Modules
Sourcing &Suppliers
InventoryPerformance
Quality &Production
ServicesPerformance
Transportation& Logistics
AssetManagement
Products &Pricing
Revenue &Profitability
ManagementTeam
FunctionalManagers
Staff
Analysts
CasualUsers
Customer &Sales Force
Example
12© SAP 2009 / Page 12
Customer & Sales Force Management:Metrics & Best Practice Advanced Analytics
Financial Performance and Pipeline
Revenue, Bookings
Margin
Leads, New Client Acquisition
Pipeline, Quota, Forecast
New Client Acquisition, Growth Rates
Sales Force Productivity
Client Touches, Sales Activity
Compensation
Customers
Customer Satisfaction (Net Promoter)
Incident Response & Resolution Time
Back Orders & Fill Rates
Market Size, Share of Wallet
Critical Metrics Advanced Analytics
At Risk Clients
Compensation Modeling
Multi-Dimensional Stack Ranking
Customer Acquisition Cost
Sales Performance Index (SPI)SM
Sales Process Adherence
Sales Performance Index (SPISM)
(%Quota YTD) * (Margin $ YTD)
Bookings to Revenue Forecast
Total Cost of Sales
Lifetime Client Value
13© SAP 2009 / Page 13
Benefits of Software-as-a-Service orOn Demand Model for BI
Complementary approach to on-premise DW and BI
Business solutions that provide more than a toolset
Web-based access for users spread across geographies and companies
Low resource requirements for deployment and ongoing management
Focus the IT Organization on other strategic activities
Subscription model allows pay as you go
14© SAP 2009 / Page 14
Agenda
Introduction
Business Intelligence in the Cloud for SAP Environments
SAP BusinessObjects OnDemand Solutions
Product Demonstration
Questions
Proprietary. Copyright © 2006 Business Objects S.A. All rights reserved.
15© SAP 2009 / Page 15
SAP BusinessObjects Business User Solutions
Enterprise PerformanceManagement
StrategyManagement
BusinessPlanning
Profitability andCost Management Consolidation
SpendAnalytics
DataIntegration
Data QualityManagement
Master DataManagement
MetadataManagement
InformationManagement
Governance, Risk,and Compliance
RiskManagement
AccessControl
ProcessControl
Global TradeServices
Environment,Health and Safety
Business Intelligence
Reporting Query, Reporting,and Analysis
Dashboards andVisualization
Search andNavigation
OnDemandSolutions
16© SAP 2009 / Page 16
OnDemand Solutions
OnDemand Platform
SAP BusinessObjects OnDemand Portfolio
crystalreports.com Business IntelligenceOnDemand Information OnDemand
17© SAP 2009 / Page 17
Solution Detail – What is it Used For?
STORE – REPORT – ANALYZE: BI OnDemandSHARE REPORTS: crystalreports.com
Sharing reports and dashboard inside and outsidethe organization (without VPN)Automatic data updates for the most currentinformationMultiple data source supportReport schedulingReport notification
Hosted data services for multiple sourcesEasy DW creation and Data AcceleratorsDevelopment Environment for building and testingEnhanced BI: Reporting, dashboarding, ad hocanalysisPortal Integration ServicesSaS70 Type II compliant
COMPARE AND CLEANSE: Information OnDemand /Address Cleansing OnDemand
ANALYZE SALES: Turnkey solution forSalesforce.com
Combine on-premise and on-demand datasources for a complete view of the sales pipelineSalesforce.com AcceleratorPortal integration into salesforce.com
Competitive benchmarking: Compare yourcompany data against third-party and market datawith pre-configured widgetsAddress CleansingPublic Relations Sentiment Analysis
All solutions work with existing SAP and BI products: Crystal Reports, Xcelsius®,SAP BusinessObjects Web Intelligence and on-premise offerings
18© SAP 2009 / Page 18
Product Demonstration
Focused in the Customer and Sales Force areaMeasuring customer performanceUnderstanding at risk forecast revenueAssessing status and size of sales pipeline
19© SAP 2009 / Page 19
Welch’s Achieved ROI in 30 days
Bill Coyne, Director Purchasing & Logistics, Welch Foods Inc.
“The solution gave us the ability to very rapidly combine information from several different information systems, and theirsolution provided a view of detailed distribution costs, order flows and distribution operations that we did not previously have.
We have found many opportunities for savings by being able to analyze and view this information in an integrated way, and weexpect to be able to recover the investment in the first 30 days of the solution implementation.”
BackgroundLeading producer and marketer of grape-based juices and jams with about $600 million in revenueMarketing affiliate of the National Grape Cooperative Association, 1,200 grower-ownersOperations in 35 countries with 1,200 employees
ChallengeImprove transportation and logistics function byreducing costs and improving operationalperformanceSpend approximately $50 million annually ontransportationAbout 50,000 customer orders and 35-40,000shipments annuallyThree different IT systems for transportationincluding Oracle ERP, freight pay system andlegacy systemDifficulty comparing trends, this year v. lastyear, future shipments & orders
Solution BenefitsWelch’s deployed Oco’s Transportation moduleSolution paid for itself in 30 days. Savings from:
Higher truckload utilizationShipments balanced across days of the weekOptimized shipments within Welch’s network
Ability to slice and dice costs and volume byGeography,Manufacturing plant, distribution centerCarrier, customer, shipping mode, shipping form
Drill down to the lowest level: bill of lading, freight billImplemented in 10 weeks with limited IT andbusiness resources, and minimal ongoingmanagement
20© SAP 2009 / Page 20
Beckman Coulter Achieved 17% YearEnd Inventory Reduction
Craig Cole, Global Strategic Operations Director, Beckman Coulter
“We selected the solution because of its unique ability to rapidly deploy its solution. Another important factor was their abilityto integrate data from multiple systems and produce focused reports to understand and drive performance improvement acrossmultiple dimensions of our Services business.”
“The results were actually better than we ever imaged and the 8 weeks from initial data submittal to go-live was like lightspeed. ”
Background2.6 billion global life science, clinical and diagnostic analytical equipment companyDirect presence in 130 countries with 11,000 employees97-98% Customer Service Level commitment
ChallengeStock levels 15% over target levels
Recent ERP implementation (Oracle) rolled outin North America Services OrganizationConversion of field teams to a handheld PDAGlobal Service Organization restructuringAbove resulted in:
Loss of reporting and connections to legacy systemsLoss of customer order visibilitySpare part supply breakdownsMultiple repair visits and excessive shipping
Solution BenefitsOver 17% inventory reduction in less than 5 months
Beckman Coulter deployed Oco’s Inventory moduleEight week implementation and immediate adoptionSavings from:
Elimination of inbound orders for excess inventoryGlobal reallocation to eliminate ordersLocate hidden pockets of inventoryIdentification of obsolete and pre-obsolete partsImproved internal levels of collaboration
Sharing of data within organization at all levelsResults achieved while maintaining Customer ServiceLevels
21© SAP 2009 / Page 21
Benefits of SAP BusinessObjects OnDemandSolution for Your SAP Environment
Get a solution deployed in 10 weeks at an affordable price
Utilize analytics and functional reports to accelerate businessrequirements process
Minimize the investment in hardware, software and IT maintenance
Focus on high value adding IT activities
Deploy a fixed cost, low risk solution
Try the SAP BusinessObjects BI tools in the cloudbefore you make a large commitment for on-premise software
22© SAP 2009 / Page 22
Different Ways to Learn More
Request a personalized product demonstrationEmail: [email protected]
Qualify for a proof of conceptEmail: [email protected]
Learn more about the industry specific solutions or case studies onWelch’s Foods, Beckman Coulter or others
Email: [email protected]: www.oco-inc.com
Learn more about SAP BusinessObjects OnDemandWebsite: www.ondemand.comSAP OnDemand Community: https://www.sdn.sap.com/irj/boc/ondemand
