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© 2008, SAP AG, All rights reserved Date Modified: 05/20/2008 File Name: bp01_BizOne_AIP.ai Content: SAP AIP Deployment Methodology Version Number: 1 Document Control Number 200801A PRINT ONLY Formatted for A3 paper ACCELERATED IMPLEMENTATION PROGRAM The SAP Business One Accelerated Implementation Program is a comprehensive implementation methodology created by SAP. The methodology has been designed to serve as a guideline for the system setup and implementation process. It includes the SAP Business One Implementation Guide and a set of templates, checklists, tools, and other supporting information that divide the implementation process into five phases. Each phase breaks down the relevant tasks that have to be completed, and suggests roles, responsibilities, and time frames required to successfully complete the implementation. Accelerated Implementation Program – Five Phases Phase 1: Project Preparation During this phase, the team prepares and conducts a project kick-off meeting and goes through initial planning and preparation for the SAP Business One implementation. Phase 2: Business Blueprint During this phase, a requirements workshop is conducted with various key stakeholders to define project objectives, scope, and schedule. In addition, the relevant business process scenarios are defined. In order to document the results gathered during the workshops, the Business Blueprint is created. Phase 3: Project Realization The purpose of this phase is to implement all business process requirements based on the Business Blueprint. Other key focal areas of this phase are conducting integration tests and developing end user documentation. Phase 4: Final Preparation The purpose of this phase is to complete final preparation (including user and administrator training, system management and cutover activities) to finalize go-live readiness. Upon successful completion of this phase, the SAP Business One system is ready to be used as a productive environment. Phase 5: Go-Live and Support The purpose of this phase is to move from a project-oriented, pre-production environment to live production operation. The most important elements include setting up production support, monitoring system transactions, and optimizing overall system performance. Each phase contains: Milestones Team members with time commitment Project tasks and timelines Documentation Best-practice recommendations PHASE 1 Purpose The purpose of this phase is to provide initial planning and preparation for the SAP Business One implementation project. Although each SAP Business One project has its own unique objectives, scope, and priorities; the steps in the preparation phase help identify and plan the primary focus areas that need to be considered. This does include technical issues as well as project management topics. In addition, the SAP Business One software is delivered during this phase and a preliminary installation of a sandbox or test system is completed. Milestones 1.1: Model existing sales process 1.2:Conduct kick-off meeting 1.3: Deliver and install SAP Business One software 1.4: Obtain sign-off for “Project Preparation” phase Key documents •Handover from Sales Checklist •Project Risk Assessment •Kick-Off Meeting Presentation Template •Software Delivery Receipt Templates • Handover from Sales Checklist •Project Risk Assessment •Project Plan •SAP Business One Guides •Kick-Off Meeting Presentation Template •Meeting Agenda Template •Meeting Minutes Template •Service Level Agreement •Software Delivery Receipt •Project Phase Signoff PHASE 2 Purpose The purpose of this phase is to achieve a common understanding of how the client intends to run SAP Business One to support their business. One or more requirements gathering workshops are conducted during which business processes and individual functional requirements of the client are defined and analyzed. In addition, the workshops serve to refine the original project goals and objectives as well as to revise the overall project schedule, if necessary. The result is the Business Blueprint, which is a detailed documentation of the results gathered during requirements workshops. The Business Blueprint serves as a technical and functional guide during the subsequent phases of the SAP Business One implementation project. Milestones 2.1: Schedule and conduct business requirement-gathering workshops with client functional leads 2.2: Create Business Blueprint 2.3: Determine changes to project scope and time schedule (if applicable) 2.4: Obtain project phase sign-off from customer for “Business Blueprint” Key documents •Business Blueprint •Project Plan •SAP Guides Templates •Meeting Agenda Template •Meeting Minutes Template •SAP Business One Business Blueprint •SAP Business One Guides •Project Plan •Project Phase Signoff PHASE 3 Purpose This phase is the most significant of the implementation phases. The purpose of Project Realization is to implement all the business processes and technical requirements defined during the previous phases and documented in the Business Blueprint. During this phase, the consultants validate and update configuration and demonstrate processes while the customer updates the work instructions (business process procedures: BPP) and performs unit and integration tests. Milestones 3.1: SAP Business One production system customized based on Blueprint 3.2: Data migration complete (if applicable) 3.3: System setup validated and testing complete 3.4: Training and cut-over plan defined 3.5: Obtain project phase sign-off from customer for “Project Realization” Key documents •Business Process Master List •Test Guide and Test Plans •Change Management Communication Guide Templates •Meeting Agenda Template •Change Management Communication Guide •SAP Business One Guides •Business Process Master List •Training Plan •Test Strategy Guide •Test Case Template •Test Plans •Issue Log •Change Request Form •Change Log •Project Plan •Project Phase Signoff PHASE 4 Purpose The purpose of this phase is to prepare the SAP Business One system and the client organization for production go-live. Key activities during this phase include the completion of user and administrator training as well as a final fine-tuning of the SAP Business One system. As part of final system tests, necessary adjustments are made to resolve all remaining critical open issues. Cut-over activities are also completed during the Final Preparation phase. Milestones 4.1: Complete user and administrator training 4.2: Confirm system readiness for go-live 4.3: Complete cut-over activities 4.4: Obtain project phase sign-off from customer for “Final Preparation” Key documents •Training Plan •Cut-Over Checklist •Go-Live Checklist Templates •Meeting Agenda Template •Meeting Minutes Template •Training Plan •Project Plan •Go-Live Checklist •Cut-Over Checklist •Issue Log •Change Request Form •Change Log •Project Phase Signoff PHASE 5 Purpose The purpose of this phase is to cut over to live productive operation and to continuously support and improve live operations. The Go-Live and Support phase consists of two distinct phases. First, the project is completed with a formal “Project Closing”. During this time, the system is used productively in day-to-day operations, all issues and problems are resolved, transition to the production support team is finalized, knowledge transfer is completed, and the project is signed off. Subsequently, the “Continuous Improvement” phase begins during which the production support team monitors the system and resolves live business process issues. Proper change manage- ment procedures are established and ongoing end user training is conducted. Plans are made to continuously review and improve business processes and the “Review and Optimization Conference” is scheduled and conducted. Milestones 5.1: SAP Business One system fully implemented in production 5.2: Obtain project phase sign-off from customer for “Go-Live and Support” as well as final project completion 5.3: Conduct “Review and Optimization Conference” Key Documents •Post Go-live Questionaire Templates •Issue Log •Meeting Agenda Template •Meeting Minutes Template •Project Plan •Project Phase Signoff •Post Go-Live Questionnaire Handover Business Audit Customer Meeting Methods Review Purchasing Process Inventory Management Production Process Sales Process Create Reports Create Screen Layouts Create Templates Hardware Requirements Review Success Factors Create Alerts Create Backups Acceptance/ Test /Approve Simulation Testing Compare Data Pre Go-Live Go-Live Training Feedback/ Refinement Post Go-Live Master Data Migration Installation/ Execution Analysis and Design Project Task Plan Set Time Schedules Create Search Criteria SAP Business One Accelerated Implementation Program 01 PROJECT PREPARATION BUSINESS BLUEPRINT PROJECT REALIZATION FINAL PREPARATION GO LIVE AND SUPPORT

SAP Business One Accelerated Implementation Program

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Page 1: SAP Business One Accelerated Implementation Program

©2008, SAP AG, All rights reserved

Date Modi�ed: 05/20/2008

File Name: bp01_BizOne_AIP.ai

Content: SAP AIP Deployment Methodology

Version Number: 1

Document

Control

Number200801A PRINT ONLY

Formatted for A3 paper

ACCELERATED IMPLEMENTATION PROGRAM

The SAP Business One Accelerated Implementation Program is a comprehensive implementation methodology created by SAP.

The methodology has been designed to serve as a guideline for the system setup and implementation process. It includes the SAP Business One Implementation Guide and a set of templates, checklists, tools, and other supporting information that divide the implementation process into �ve phases.

Each phase breaks down the relevant tasks that have to be completed, and suggests roles, responsibilities, and time frames required to successfully complete the implementation.

Accelerated Implementation Program – Five Phases

Phase 1: Project PreparationDuring this phase, the team prepares and conducts a project kick-o� meeting and goes through initial planning and preparation for the SAP Business One implementation.

Phase 2: Business BlueprintDuring this phase, a requirements workshop is conducted with various key stakeholders to de�ne project objectives, scope, and schedule. In addition, the relevant business process scenarios are de�ned. In order to document the results gathered during the workshops, the Business Blueprint is created.

Phase 3: Project RealizationThe purpose of this phase is to implement all business process requirements based on the Business Blueprint. Other key focal areas of this phase are conducting integration tests and developing end user documentation.

Phase 4: Final PreparationThe purpose of this phase is to complete �nal preparation (including user and administrator training, system management and cutover activities) to �nalize go-live readiness. Upon successful completion of this phase, the SAP Business One system is ready to be used as a productive environment.

Phase 5: Go-Live and SupportThe purpose of this phase is to move from a project-oriented, pre-production environment to live production operation. The most important elements include setting up production support, monitoring system transactions, and optimizing overall system performance.

Each phase contains:

MilestonesTeam members with time commitmentProject tasks and timelinesDocumentationBest-practice recommendations

PHASE 1

PurposeThe purpose of this phase is to provide initial planning and preparation for the SAP Business One implementation project. Although each SAP Business One project has its own unique objectives, scope, and priorities; the steps in the preparation phase help identify and plan the primary focus areas that need to be considered. This does include technical issues as well as project management topics. In addition, the SAP Business One software is delivered during this phase and a preliminary installation of a sandbox or test system is completed.

Milestones1.1: Model existing sales process 1.2:Conduct kick-o� meeting1.3: Deliver and install SAP Business One software1.4: Obtain sign-o� for “Project Preparation” phase

Key documents•Handover from Sales Checklist•Project Risk Assessment•Kick-Off Meeting Presentation Template•Software Delivery Receipt

Templates• Handover from Sales Checklist •Project Risk Assessment•Project Plan•SAP Business One Guides •Kick-Off Meeting Presentation Template•Meeting Agenda Template •Meeting Minutes Template •Service Level Agreement•Software Delivery Receipt•Project Phase Signoff

PHASE 2

PurposeThe purpose of this phase is to achieve a common understanding of how the client intends to run SAP Business One to support their business. One or more requirements gathering workshops are conducted during which business processes and individual functional requirements of the client are de�ned and analyzed. In addition, the workshops serve to re�ne the original project goals and objectives as well as to revise the overall project schedule, if necessary.

The result is the Business Blueprint, which is a detailed documentation of the results gathered during requirements workshops. The Business Blueprint serves as a technical and functional guide during the subsequent phases of the SAP Business One implementation project.

Milestones2.1: Schedule and conduct business requirement-gathering workshops with client functional leads2.2: Create Business Blueprint2.3: Determine changes to project scope and time schedule (if applicable)2.4: Obtain project phase sign-o� from customer for “Business Blueprint”

Key documents•Business Blueprint•Project Plan•SAP Guides

Templates•Meeting Agenda Template •Meeting Minutes Template •SAP Business One Business Blueprint •SAP Business One Guides •Project Plan •Project Phase Signoff

PHASE 3

PurposeThis phase is the most signi�cant of the implementation phases. The purpose of Project Realization is to implement all the business processes and technical requirements de�ned during the previous phases and documented in the Business Blueprint. During this phase, the consultants validate and update con�guration and demonstrate processes while the customer updates the work instructions (business process procedures: BPP) and performs unit and integration tests.

Milestones3.1: SAP Business One production system customized based on Blueprint3.2: Data migration complete (if applicable)3.3: System setup validated and testing complete3.4: Training and cut-over plan de�ned3.5: Obtain project phase sign-o� from customer for “Project Realization”

Key documents•Business Process Master List•Test Guide and Test Plans•Change Management Communication Guide

Templates•Meeting Agenda Template •Change Management Communication Guide •SAP Business One Guides •Business Process Master List •Training Plan •Test Strategy Guide •Test Case Template •Test Plans •Issue Log •Change Request Form •Change Log •Project Plan •Project Phase Signoff

PHASE 4

PurposeThe purpose of this phase is to prepare the SAP Business One system and the client organization for production go-live. Key activities during this phase include the completion of user and administrator training as well as a �nal �ne-tuning of the SAP Business One system. As part of �nal system tests, necessary adjustments are made to resolve all remaining critical open issues. Cut-over activities are also completed during the Final Preparation phase.

Milestones4.1: Complete user and administrator training4.2: Con�rm system readiness for go-live4.3: Complete cut-over activities4.4: Obtain project phase sign-o� from customer for “Final Preparation”

Key documents•Training Plan•Cut-Over Checklist•Go-Live Checklist

Templates•Meeting Agenda Template •Meeting Minutes Template •Training Plan •Project Plan •Go-Live Checklist •Cut-Over Checklist •Issue Log •Change Request Form •Change Log •Project Phase Signoff

PHASE 5

PurposeThe purpose of this phase is to cut over to live productive operation and to continuously support and improve live operations. The Go-Live and Support phase consists of two distinct phases. First, the project is completed with a formal “Project Closing”. During this time, the system is used productively in day-to-day operations, all issues and problems are resolved, transition to the production support team is �nalized, knowledge transfer is completed, and the project is signed o�. Subsequently, the “Continuous Improvement” phase begins during which the production support team monitors the system and resolves live business process issues. Proper change manage- ment procedures are established and ongoing end user training is conducted. Plans are made to continuously review and improve business processes and the “Review and Optimization Conference” is scheduled and conducted.

Milestones5.1: SAP Business One system fully implemented in production5.2: Obtain project phase sign-o� from customer for “Go-Live and Support” as well as final project completion5.3: Conduct “Review and Optimization Conference”

Key Documents•Post Go-live Questionaire

Templates•Issue Log •Meeting Agenda Template •Meeting Minutes Template •Project Plan •Project Phase Signoff •Post Go-Live Questionnaire

HandoverBusiness Audit

Customer MeetingMethods Review

PurchasingProcess

InventoryManagement

ProductionProcess

Sales Process

CreateReports

CreateScreen Layouts

Create Templates

HardwareRequirements

Review Success Factors

CreateAlertsCreate Backups Acceptance/

Test /Approve

SimulationTesting

CompareData

Pre Go-Live Go-Live Training Feedback/Re�nementPost Go-Live

MasterData Migration

Installation/Execution

Analysis andDesign

Project TaskPlan

Set TimeSchedules

Create Search Criteria

SAP Business One Accelerated Implementation Program 01

PROJECT PREPARATION BUSINESS BLUEPRINT PROJECT REALIZATION FINAL PREPARATION GO LIVE AND SUPPORT