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8/10/2019 Sap Bus Case
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ARTHURANDERSEN
BusinessConsulting
What Is a Business Case?
• Strategic -- identifes new capabilities that a sotware-based business solution will provide to achieve
business objectives
• Operational -- requires identiying and quantiying specifc process improvement areas enabled by the
reengineering o business processes and the integration o application sotware with these processes
• Technical -- involves ide3ntiying the way the move to new application sotware and a client-server
environment supports the overall technology strategy o the company and enables signifcant
improvements in the cost and capability o the inormation technology inrastructure
• Financial -- involves determining the costs and benefts o the proposed project and quantiying those
values into business perormance measures that are meaningul to the organization
• Cultural -- helps determine i the organization has an adequate organizational inrastructure to support
the transition rom current to uture state
A business case provides justication for enterprise technologyimplementation projects along several dimensions.
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ARTHURANDERSEN
BusinessConsulting
he Business Case Challenge
• Projects tend to be highly cross-unctional in nature and enterprise-wide
in scope making costs and benefts challenging to estimate
• ew application sotware oten provides companies with signifcant newcapability or which benefts can be challenging to quantiy
• !he overall challenge is to develop a balanced scorecard that includes
both strategic and economic benefts based on reasonable andquantifable estimates
Developing a business case for an integrated! enterprise"#ideinformation system poses uni$ue challenges.
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ARTHURANDERSEN
BusinessConsulting
Why Develop a Business Case?
• "verall project easibility - serves as an assessment tool to ensure the
project is easible or the company to undertake• Preliminary scope - provides an initial set o boundaries or the project
• #igh-level application architecture analysis - enables the company toassess the degree o potential ft o application sotware with the desiredbusiness process capabilities o the organization
• #igh-level project plan - includes estimates o the implementation
process$ timetable$ key milestone points$ and initial timing o benefts• %esource requirements - internal and e&ternal
• 'lignment in support o the project - one o the frst steps in establishingan overall change management process to support a sotwaredevelopment process
A business case not only provides the means of establishingdirection for the project! but also determines %ey information.
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ARTHURANDERSEN
BusinessConsulting
&verall 'roject (easibility
• Financial - 'ssess the project costs and whether the
benefts (including strategic) will outweigh the cost o
implementation
• Organizational and cultural - 'ssess the ability o the
organization and culture to accommodate a highly
integrated enterprise-wide system
• Technical - 'ssess the ability o the inormation
technology inrastructure to accommodate or be upgraded
* replaced by new application sotware
he business case provides a )"dimensional assessment to helpdecide if the project is feasible to underta%e.
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ARTHURANDERSEN
BusinessConsulting
A Business Case Development 'rocess
%efne the processand conductteam training
+eterminestrategic businessdrivers and sotware linkages
,dentiy majorbusiness processesand key interacepoints
+etermine business$organizational$ andunctional scope
,dentiy businessprocesses andtechnology gapswith keyopportunities orimprovement
uantiy currentperormance oselected businessprocesses
+etermine strategicimpact and economicbenefts o businessprocess improvements
,dentiycomplementary orcompeting businessinitiatives
+evelop investmentrequirements
+ocument andcommunicate thebusiness case
./ 03
1 2
4 5 /6
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ARTHURANDERSEN
BusinessConsulting
Business case "" return on investmenttargets
Industry studies project potential benets related to enterprise"#ide soft#are business solutions
Business unction!otential
"ogistics # Distri$ution -reduced in%entor& le%els '()*+,
-ipro%e on-tie shipents '(.*+,
-reduce in%entor& carr&ing costs '(/*+,
-reduce a%erage deli%er& distance and tie '())+,
Finance # Adinistration -reduce 0nancial closing tie '(1*+,-reduce HR sta2ng '(/1+,
-increase pa&ent discounts $& reducing pa&ent
c&cle ties '(/)+,
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ARTHURANDERSEN
BusinessConsulting
Business case "" return on investmenttargets
Industry studies project potential benets related to enterprise"#ide soft#are business solutions
Business unction!otential
Research # De%elopent -reduce tie to ar3et
-process engineering changes in a ore tiel& anner
!urchasing4%endor -reduce response tie or re5uests or 5uotation '(6*+,
-reduce supplier anageent costs '(7*+,
- reduce o%erall cost o purchasing '(/)+,
!roduction -ipro%ed a%aila$ilit& o ra8 aterials '(6*+,
-reduce indirect costs o production '(9*+,