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7/31/2019 Sap Basis Services
1/2
TM
SAP Practice Overview 50+ global customers Large pool of talented SAP professionals with
- Process expertise in ERP, SCM, HCM, CRM and BW/BI
- Technical expertise in ABAP, BAPI, ALE IDOCS
- Dedicated BASIS and NetWeaver Team Enhanced capabilities in SAP NetWeaver componentssuch as XI / EP and MDM
Provides thought leadership, POC, best practicesand knowledge sharing across practices
Certified consultants in SAP, PMP, ITIL, Six Sigma,and APICS
SAP-Qualified Rapid Deployment Solutions
Pay as you change leveraged MphasiS Flexible BASIS Support Services model and OS/DB Migrations
GRC implementation and SOX compliance consulting
SAP Upgrade Services to harness the power of NetWeaver for your business with in-house accelerators
MphasiS SAP ABAP factory model to streamline your development work and derive true throughputs
SAP Human Capital Management implementation and Support Factory Services
Comprehensive SAP Application Management Services using global delivery model
Global delivery excellence and technology excellence
Multi-skilled resources with global experience assuring business performance
Dedicated competency teams for SAP offerings and new accelerators
flexibleCost advantages: One stop shop for end-to-end SAP services (Consult - Implement - Sustain) andengagement model
The MphasiS Difference
MphasiS is a preferred SAP partner and is also engaged with SAP on many leading edge initiatives in the
implementation of SAP Rapid Deployment Solutions and process methodologies.Our SAP practice provides implementation, upgrade, comprehensive maintenance services, flexible BASIS KLO,
offshore led OS/DB migrations to leading global customers. MphasiS has the expertise, the right tools (Upgrade
Tool, Archiver, etc.) and accelerators (FSCM BC Sets, MyBank-Inhouse Cash Management, etc.,) to reduce
implementation time and increase value to customers. The company is equipped with SAP Center of
Excellence (CoE) and lab that work on the latest changes in NetWeaver, BASIS Migrations, Utilities, etc.
Advanced Services Planning for Upgrades
New Dimension Implementations
Global Rollouts
Platform Migration
Technology Roadmaps
Optimization Services
Best Practices
Core Services
Implementation
Offshore Development
Staff Augmentation
Support Services
Post Go-live Support
Extended Services
Custom Enhancements
Offshore Support for Development Objects
New Rollouts
MphasiS SAP CoE not only strives to be ahead of the curve amongst industry trends, but also ensures that weare aligned with different platforms, frameworks, and applications changes brought in by SAP. We haveextensive and in-depth understanding in the below areas and would like to share some of the specific SAPsolution frameworks which may help your initiatives.
Offshore Functional and Technical Support
Support for On-site Training andDocumentation
Tools Deployment
DefineDeliverOptimize
Strategic Services
Application Management Services
Continuous Business Improvements
Compliance Services
CoE Building and Support
Process Optimization
Functional, Technical, & Spot Assessments
POC, Sol Development, Demo, Biz case
SAPBASIS Services
7/31/2019 Sap Basis Services
2/2
SAPBASIS Services
Client: Largest American confectionary, food and beverage conglomerate
Objective
MphasiS Solution
Effective use of the Sun BASIS Support Model
Mix of leveraged and dedicated delivery structure
Shared best practice tools and processes for managed delivery
Quick turn around and resolution of incidents and change requests
Zero noise transition and zero defect quality
Business Benefits: Cost advantage and improvement in support coverage
Ensure stability and performance of applications
Ensure zero outages in the client's production system and keep it running smoothly SLA based delivery of services and ownership of delivery
24x7 on-call and SPOC support
Business Benefits
Online migration using backup / restore method, enabled DB in backup mode and then role forward logs which
in turn reduced actual downtime on source system.
Number of iteration test without taking actual downtime on source system which helped to have resolution in
hand before actual migration.
Business Case 2
MphasiS is a $1 billion global service provider, delivering technology based solutions to clients across the world.
With over 41,000 people, MphasiS services clients in Banking and Capital Markets, Insurance, Manufacturing,
Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail &
Consumer Packaged Goods, Energy & Utilities and Governments around the world. Our competency lies in our
ability to offer integrated service offerings in Applications, Infrastructure Services and Business Process
Outsourcing. To know more about MphasiS, log on to www.mphasis.com
Business Case 1
Client:Global Satellite TV service provider
Objective: Datacenter movement and operating system migration from AIX Unix to Linux
MphasiS Solution
A set of SAP specific migration tools were used to achieve reduced downtime
Unsorted export for the transparent tables
Package Splitter, Table Splitter for large cluster tables: The database size of nearly 1TB and very large tables
had been the determining factors for downtime. We parallelized the database export to improve the speed of
the whole migration process by using Package and Table Splitters.
Multiple instances of Distribution Migration Monitor (DMM) to allow distributed parallel import and
export processes
ABOUT MPHASIS.
For more information, contact [email protected]
USA: 460 Park Avenue South, Suite 1101, New York, NY 10016, USA, Tel.: +1 212 686 6655, Fax: +1 212 686 2422
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