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SUCCESS THROUGH HUMAN RESOURCES
April Ann AustriaJudiel Alejandro
SU
CC
ESS
STO
RIE
S O
F
FIR
MS
San
Mig
uel
Corp
ora
tion
Ph
ilipp
ine L
on
g
Dis
tan
ce Te
lep
hon
e
Com
pan
y
San
Mig
uel C
orp
ora
tion
Key O
bje
ctiv
es :
To provide an environment which is conducive to the development of the individual and which encourage the employees to realize their full capabilities
To adopt a flexible and objective attitude towards change and purse an active policy of innovation
SA
N M
IGU
EL C
OR
PO
RATIO
N Employer- Employee Relation
SA
N M
IGU
EL C
OR
PO
RATIO
N “KAUNLARAN” MAGAZINE
SA
N M
IGU
EL C
OR
PO
RATIO
N Sports Activities
San Miguel CorporationEmployee Facilities
San
Mig
uel C
orp
ora
tion
MO
NETA
RY
BEN
EFIT
SN
ON
-MO
NETA
RY
B
EN
EFIT
S
“Total Commitment to People”
PH
ILIPPIN
E LO
NG
DIS
TAN
CE
TELE
PH
ON
E C
OM
PAN
Y
PH
ILIPPIN
E LO
NG
DIS
TAN
CE
TELE
PH
ON
E C
OM
PAN
Y
A adequately compensated manpower that provides these essential services to its subscriber
PH
ILIPPIN
E LO
NG
DIS
TAN
CE
TELE
PH
ON
E C
OM
PAN
Y
A dynamic and innovative management team
Philippine Long Distance Telephone Company
To assure the company of highly qualified personnel, recruitment is done strictly according to a set of standards and policies.
The minimum requirement is a COLLEGE DEGREE even for messenger.
According to Dr. Magno “ we want people to grow with the company, therefore, they must already possess the basic requirement of a college degree.”
Philippine Long Distance Telephone Company
A unique feature of the recruitment policy of PLDT is the practice of allowing relatives to work in the company provided they are not in the same craft or department.
This practice stems from management’s philosophy that the more member of a given family are employed, loyalty generated for the company is increased as well.
Philippine Long Distance Telephone Company
The training program as handled by the Human Resource Development Division sends personnel for training here and abroad. After completion of their training, participants are asked to gauge the applicability of the program they have undergone to the needs of the company, then another batch is sent for training in the program.
PH
ILIPPIN
E LO
NG
DIS
TAN
CE
TELE
PH
ON
E C
OM
PAN
Y
“ISANG KUMPANYA, ISANG PANANAW”
Cost Reduction and Profit Increase Through Human Resource Management
Kinds of Expense Components Contribution of HR to cost reduction, insuring that.
A. Cost of Products sold Goods and materials
Utilities
Manpower is not misused or misdirected. Everyone does a day’s work.
1. Factory Inventory Costs (FIC)
Depreciation
People related ones
Work is not interrupted. Accidents are reduced. Turnover is minimized . Materials and time are not wasted.
Cost Reduction and Profit Increase Through Human Resource Management
Kinds of Expense Components Contribution of HR to cost reduction, insuring that.
2. Plant Burden Plant Utility
Overhead Expense
The right people are recruited.The sales force and managers are properly trained.A working climate that keeps morale high is maintained.The manufacturing people produce goods in the needed number and quality.
3. Factory Cost Adjustment (FCA)
Scrap Cost Variance Loss of materials Off-Spec products Engineering /Purchasing expense Trial production
Productivity/Efficiency. Dedication to quality work is promoted. Waste and scrap are eliminated. Output is increase. Attitudes leading to mistakes are eliminated.
Cost Reduction and Profit Increase Through Human Resource Management
Kinds of Expense Components Contribution of HR to cost reduction, insuring that.
B. Operating Costs Distribution
Advertising and Promotion
Selling
Product Services
Administrative and General Services
Warehouse people are properly managed. Morale is increased through good compensation and employee policies. Less service and repair cost are anticipated by assuring product quality. Good R & D people are hired and retained . The right jobs are assigned to right people.
FACTORY INVENTORY, DEPRECIATION AND PEOPLE
RELATED COSTS
FACTORY INVENTORY, DEPRECIATION AND PEOPLE
RELATED COSTS
Work is not interrupted if HRM provides incentives for the workers so that continuous work could be done to avoid depreciation. This would encourage them to do their best and so would produce the output required with least depreciation costs.
Problem related to people can be avoided if there is proper scheduling of work; e.g., Just-in-Time, (JIT) Interruption in their jobs is minimized and a more systematic flow of production can be followed.
Accidents are reduced if proper maintenance of machines is practiced. Breakdown of machines could be avoided if the workers are motivated to take care of them. Proper instruction on how to handle these machines should be given to the workers so that they would have the proper Know-how of operating them and thus avoid accident.
FACTORY INVENTORY, DEPRECIATION AND PEOPLE
RELATED COSTS
When employees are satisfied with their jobs, personnel turnover is minimized. Materials and time are not wasted when turn-over is minimal because there are few employees to train. In case where there is a high turn-over, there is a possibility that new employees waste materials due to lack of orientation on tasks given to new hirees. Time may be wasted when the newly employed person is not yet used to his tasks.
FAC
TO
RY IN
VEN
TO
RY, D
EPR
EC
IATIO
N
AN
D P
EO
PLE
RELA
TED
CO
STS
PLANT BURDEN
FAC
TO
RY IN
VEN
TO
RY, D
EPR
EC
IATIO
N
AN
D P
EO
PLE
RELA
TED
CO
STS
PROPER TRAINING OF THE SALES FORCE AND MANAGERS
FACTORY COST ADJUSTMENT
FACTORY COST ADJUSTMENT
Scrap – if people know what they re doing with proper management, they are bound to make less mistakes and thus minimizing scrap page.
Cost Variance – HRM can make use of standards to motivate people in order to avoid unfavorable cost variances.
Loss of Materials – Highly motivated people will always take into consideration the availability of materials and their proper utilization.
Off-spec Products – Close monitoring of orders will result in minimizing off-spec products.
Engineering and Purchase Expense – Highly motivated people will try to save for the company by canvassing first before making the purchase order.
OPERATING COSTS
OPERATING COSTS
Distribution, Advertising and Promotion
Selling and Product Services
Research and Development ( R & D )
Administration and General Services