Sample Questions SAP CR100

UNIT 1 : Introduction

Question Which of the following can not be accomplish through only SAP CRM 7.0

A*. Posting to GL accounts. B Pricing C * DeliveryD Billing

Question Which of the following are part of SAP CRM 7.0 ?

A. WEB UIB. INTERACTION CENTREC. MOBILE SALESD. E-COMMERCEE.* All of th obove

Question WEB UI was available from which version of SAP CRM for sales, service & marketing operation ?

A. 5.0B 3.0C.4.0D.*6.0

Question L-SHAPE screen of the web ui consits of

A.* Header Area & Navigation areaB. Work Area & Header AreaC. Navigation Area & Work area. D. None of the Above.

Question New Business partner categories can be created in CRM ?

A. True B.* False

Question Business partner relationships are always time independent.

a. True

*b. False

Question An employee can be created on web ui from which of the standard roles ?

A. Salespro

B. *Servicepro

C. Marketingpro

Question: Product type can be configured as :

A.* Material

B Structured product

C * Warranty

D Free goods

Question: Organizational object are :

A. Org units & Sales grp

B. Service team & positions

C. BP Role & user

D.* Org units & Positions.

Question : Business role can be assigned to :

A. User

B.* Position

C.* Org unit

D. All of the above

UNIT 2 TRANSACTIONS

Questions: Which transaction can be processed without any product item :

A. lead

B. Opportunity

C.* Task

D. Quotation

Question : Mark the one which decides the structure of the Business transaction:

A Business partner

B Assigned transaction category

C* Leading transaction category

D Item Category

Question: Which transaction category has the attributes delivery, delivery dates ?

A. Opportunity

B. Contract

C.* Sales

D. All of the above

Question: Restriction of a transaction from a particular channel is done thourgh

A. Customizing of the channels

B. * Customizing of the transaction type.

C. Depends on transaction category

D. All of the above.

Question : It is possible to download the document type from ERP to CRM ?

A. True

B* False

Questions : Standard order (TA) consists of which of the following categories ?

A . Leading transaction category as sales & Assigned category as Activity.

B.* Leading transaction category as sales & Assigned cateegory as Sales, Activity.

C. Leading transaction cateogory as Sales & Assinged category as quotation & sales.

D. Leading transaction category as sales & Assigned category as Activity.

Question: Item categories can be downloaded from the ERP to CRM ?

TRUE

FALSE*

Question: Which of the following combination decides the determination of item category ?

A. Transaction type , Item group , Product , Item object type

B. Item group, Item usuage , Product , Leading transaction category

C Transaction type , Item group, Item usuage, Item object type

D.* Transaction type, Item category group, Item category usage & Main item category

Question 20 : Mark the correct one ?

A Transactonal history is updated while coping the transaction.

B * Tranactional History is updated while copy control.

C Header Data & Item data both are copied by default in copy control.

D * Partners can not be changed by coping a transaction.

Question 21 : For source Transaction type AG , Item Category AGN & target transaction TA , item category TAN which of the below combination is required while copying item category during copy control ?

A. AGN TAN

B. TA TAN

C. AGN + TA TAN

D. AG TA.

E*. All of the above.

Question 21 : In which of the following transacitonal history is updated ?

A. Copying

B *Object reference profile

C * Copy Control

D All of the above.

Question 22 : Date profile can be assigned to

A Transactional type

B Item category

C * Both

Question23 : For status In Process high and lowest numer range are marked as 10 and 13 . It depicts

A.* Status with status number between 10 & 13 can be come after Inprocess status.

B In process status can come after any status between 10 & 13.

UNIT 3

ACTIVITY MANAGEMENT

QUESTION24 : Activites can be created without adding products ?

A.* TRUE

B. FALSE

QUESTION25 : Transactional categories for activities are :

A Business activity

B. Activity

C. Task

D.* A & C

QUESTION26 : Activity journal is used for adding the products in activity :

A.* True

B False

QUESTION27 : Which of the below setting are specific to activities :

A.* Goal

B.* Categories

C. Pricing

D.* Activity reason

QUESTION28 : For sending the data from sap crm to groupware application which of the conversion is followed ?

A. BDOCS to IDOCS

*B. Bdocs to icalender

*C. Bdocs to vcard.

D. All of the above.

UNIT 4

PARTNER PROCESSING

QUESTION29 : Which is the mandatory partner function in Sales transaction ?

A*: Sold to party

B: Bill to Party

C: Prospect

D: All of the above

QUESTION30 : PDP consits of ?

A Partner Function

B. Access sequence

C.* Both

QUESTION31 : Partner function categories can not be created or changed ?

A.* TRUE

B. FALSE

QUESTION 32 Partner determination can take place in which of the following :

A I-BASE

B Business Transactio

C Case Management

D.* All of the above.

QUESTION 33 What could be data source for partner function in PDP

A Preceding document

B. Terriorty management

C. Org model

D. Relationships

E*. All of the above

UNIT 5

ACTIONS

QUESTION34 : Action profile is assigned to a

A* Transaction type

B.* Item category

C. Product

D. Business Partner.

QUESTION35 : Schedule conditions are used to :

A:* To make action available in the transaction.

B: For trigerring the action in transaction.

C: None of the above

D: All of the above

QUESTION36 : What are the processing time available in action defination :

A: Immediately

B. When save

C. Selection Report


QUESTION37 : Which condition is checked at the time of execution of the action :

A. Schedule condition

B.* Start Condition

C. Both of these

D. None of them

QUESTION38: What are the processing type available for an action :

A: Smart forms

B. Workflow

C. Methods


UNIT 6

PRICING

QUESTION39 : Customer specific formulas and requirements can not be transferred from the ERP to CRM ?

A* : True

B : False

QUESTION40 : It is mandatory to have IPC for pricing throught the SAP CRM application ?

A:* TRUE

B: FALSE

QUESTION41: Pricing procedure is determined by which of the following factors ?

A : Sales organisation

B: Distribution Channel & Division

C: Document & customer pricing procuder

D:* All of the above.

QUESTION42: Customizing download object CRM_PRC_CNDTYP is used for downloading the conditions from ERP system to CRM system.

A:* True

B: False

QUESTION43 : Maintanence group for princing is combination of :

A:* Condition type & Condition table

B: Condition table & Conditition record

C: Condition type & access sequence

D: Condition table & acess sequence

QUESTION44 : Tax is determined in the SAP CRM through TTE ?

A*: TRUE

B. False

UNIT 7

CRM BILLING

QUESTION45: Billing can be done in SAP CRM as well in SAP ERP ?

A*: TRUE

B: FALSE

QUESTION46 : Input processing in billing due list can be given through which of the following ?

A: Sales

B: Servie

C: Delivery

D: External data

E: All of the above.

QUESTION47 : In Biling due list individual biling can be cancelled ?

A*: True

B: False

QUESTION48 : Is it mandatory to find item category for CRM billing ?

A*: TRUE

B: FALSE

QUESTION49 : Which of the following are responsible for the creating billing documents ?

A: Sales organisation

B: Service organisation

C*: Billing units

D: All of the above.

QUESTION50 : More than one sales org can be assign to a billing unit ?

A*: True

B: False

QUESTION51 : In billing item category which of the following are defined ?

A*: Biling type

B: Number range

C: Pricing procedure

D*: Billing block

UNIT 8

INTRODUCTION TO CRM MIDDLEWARE

QUESTION52 : For data exchange between SAP CRM and ERP system which of the following are required ?

A:*R3 adapter on CRM

B: R3 Plug in CRM

C: Adapter on R3

D:* Plug in on R3.

QUESTION53 : SMQ1 t-code is used for :

A: Inbound queque

B*: Outbound queque

QUESTION54 : Mark the correct one :

A: QOUT scheduler transfers the data from INBOUND queque to the database.

B*: QOUT Scheduler transfers the data from OUTBOUDND queque to the Inbound queque.

C*: QIN scheduler transfer the data from the INBOUND queque to the database.

D: QIN schduler transfer the data from OUTBOUND quque to the inbound queque.

QUESTION55 : CRM_SITE* Queque is used for :

A: transferring the data to R/3

B: transferring data to mobile clients

C: transferring the data to ext.

D: transferrring the data to CRMSERVER appl.

QUESTION56 : CSA* queque are used for :

A: data exchange with R/3

B: data exchange with mobile clients

C: data exchange with CRM server application.

D: data exchange with ext system.

UNIT9

DATA EXCHANGE WITH ERP BACKEND

QUESTION57 : which format is compatible to the crm system ?

A. IDOC

B*.m BDOC.

C. sBOCS

QUESTION58 : Bdocs and data container used in the data transfer betweent the R/3 and CRM has same structure.

A. TRUE

B*. False.

QUESTION59 : SMOEAC tcode is used for:

A: Creating CRM as consumer in table CONSUM

B: Creating RFC connection.

C:* Creating R/3 site as RFC destination

D: All of the above

QUESTION69 : R3AM1 tcode is used fo r:

A*: Monitoring the download

B: Initail download

C: Delta download


QUESTION70 : R3AC3 tcode is used for Data transfer of :

A: Business objects

B:* Customizing objects

C: Condition objectsd


QUESTION71 : R3AS is used for the initial loading of customizing objects:

A* :True

B: False

QUESTION72 : R3AC1 is used for which objects :

A: Condition objects

B*: Business objects

C: customizing objects

D: All of the above

QUESTION73 : R/3 Inbound adapter is used for converting the BAPIMTCS to mbdoc ?

A:* TRUE

B: FALSE

QUESTION74: (de) Activation of BTE for delta transferring of the data is done throught the T-code R3AC4.

A. * TRUE

B. FALSE

QUESTION75 : Mark the correct statement ?

A: One bdoc type is mapped with N replication objects.

B:* N replication objects are mapped with 1 publication

C: One to one mapping between publication & Subscription

D:* Multiple sites can be assigned to the subscription.

UNIT 10

CRM Middleware Operations

QUESTION76 : SMWP is used for monitoring the CRM middleware cockpit.

A.* TRUE

B. FALSE

QUESTION77 : SMW01 is used for monitoring BDOC messages .

A. * TRUE

B. FALSE.

QUESTION78 : SMWMFLOW is used for Message flow statistics

A.* TRUE

B. FALSE

QUESTION79 : CCMS is started through which transaction code :

A: SMW01

B: SMWMFLOW

C: SMQ1

D: *RZ20.

QUESTION80 : DIMA is used for th detect and repair inconsistencies between objects across components.

A.* True

B. False

QUESTION81 R3AR4 tcode is used for sending the request for synchronization between R/3 and CRM.

A.* True

B. False

Documents

Sample Questions SAP CR100