Upload
danghuong
View
239
Download
0
Embed Size (px)
Citation preview
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing
SM100 SAP SOLUTION MANAGER CONFIGURATION FOR OPERATIONS Duration: 5 days Goals
Understanding mandatory and managed system configuration of the SAP Solution Manager, including infrastructure
Introduction to area operations and support tools from SAP Solution Manager
Description of the various activities, functions and features that belong to the area of operations of the SAP Solution Manager
Audience
System Administrator
System Architekt
Technology Consultant Prerequisites Essential
ADM100 Administration AS ABAP I Recommended
ADM800 Administration AS Java Course based on software release
SOLUTION MANAGER 7.2 SP03 Content
SAP Solution Manager Overview: available Scenarios, Enhancements, Work Center
Technical Overview: Installation, Architecture, Sizing
SAP Solution Manager Configuration: SOLMAN_SETUP, LMDB, System Landscape Directory (SLD), Synchronize Data to the Landscape Management Database (LMDB), New Solution Concept (especially Logical Component Groups and Solution Documentation), Solution Manager Diagnostics
Managing Authorizations in SAP Solution Manager
Maintenance Planner, Maintenance Certificates, System Recommendations, Issue and Task Management
Early Watch Alert Reporting: ABAP & Java, EarlyWatch Alert for Solutions
Root Cause Analysis Overview, Monitoring and Alerting Infrastructure Overview, Solution Monitoring and System Monitoring Overview
Service Level Reporting, Dashboards (including Configure Dashboards using Dashboard Builder)
SAP Mobile Apps for SAP Solution Manager
Job Management: Job Request Management, Job Documentation, Job Monitoring, Job Scheduling Management Health Checks and more
Solution Manager Administration and Error Handling
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 2
SM250 IT SERVICE MANAGEMENT CONFIGURATION Duration: 4 days Course announcements
This course will give you an introduction in the SAP Solution Manager and its architecture. It continues with the explanation of IT Service Management and the integration in other phases of the Application Lifecycle Management. In the course the several main processes of IT Service Management are explained and demonstrated. The course ends with an introduction in the various customizing options to adopt the processes to customer needs.
Goals
Describe the idea of Application Lifecycle Management and how IT Service Management is integrated in this process
Explain the standard IT Service Management Processes offered by SAP Solution Manager
Configure the SAP standard processes for IT Service Management
Outline how to customize the IT Service Management processes according to your needs. Audience
Customers who want to get an overview about the offered IT Service Management Solution of SAP Solution Manager
Project Managers who will be responsible for the implementation of an IT Service Management application
Administrators who want to understand the different customizing and enhancement options of SAP Solution Manager IT Service Management
Prerequisites Essential
none Recommended
SM100 - SAP Solution Manager Configuration and Operations
CR100 - CRM Customizing Fundamentals Course based on software release
SAP Solution Manager 7.1 SP12 Content
Solution Manager Concept o Benefits o SAP Solution Manager Architecture
IT Service Management Overview o ITSM and ALM o ITSM Processes: Service Request, Incident, Problem and Konwledge Article
Basic Setup o Technical Prerequisites: Basic Configuration, System Preparation and Managed System
Configuration o ITSM Configuration
Master Data o Overview Business Partner Concept o Creation of Business Partners o Maintaining an organizational Model o Managing the Installed Base
The Work Environment: Using the WebClient UI o Available Business Roles in IT Service Management o How to access CRM Web Client UI o Personalization of the work environment
Service Catalogue & Service Request Management o Overview Concept of Service Fulfillment Process o Maintaining a Service Catalogue o Requesting a Service
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 3
o Processing of a Service
Incident & Problem Management Process o ITIL Best Practise Process o Creating Incidents o Processing Incidents o Processing Problems
Knowledge Management Process o Technical Prerequisite: TREX o Creating Knowledge Articles
IT Service Management Customizing I o The Meaning of Transaction Types o Customizing the CRM Service Transaction
IT Infrastructure Management o Overview: Features and Functions o Integration in the ITSM Processes
Monitoring and Reporting o Monitoring of ITSM Tickets o BW Reporting
IT Service Management Customizing II o Enhanced Customizing Options o Categorization o Business Partner Determination: BRF+ and Rule Policies o Configuration of the Business Role o Enhancement of the CRM Webclient UI o Widgets o Service Level Agreements
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 4
TB1000 SAP Business One – Logistics Duration: 3 days classroom Goals
Explain the concepts and methods of SAP Business One
Perform the steps in the core logistics processes of SAP Business One
Map customer logistics processes in SAP Business One
Set up master data for the standard business processes in logistics
Audience
Consultants and support employees responsible for the implementation and ongoing support of business processes with SAP Business One at customer sites
Consultants responsible for SAP Business One user training at customer sites
Employees from SAP's SME partners responsible for qualified selling and successful product presentations to customers
Prerequisites Essential
none Recommended
General understanding of business concepts
Sales or consulting experience with at least one Enterprise Resource Planning (ERP) product
Familiarity with Microsoft Office applications
Course based on software release
SAP Business One 9.0
Content
SAP Business One Basics
Purchasing
Sales
Items
Inventory
Pricing
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 5
TB1100 SAP Business One – Accounting Duration: 2 days classroom Goals
Outline the main financial accounting processes in SAP Business One
Perform the main accounting and banking tasks in each financial process
Manage your accounting procedures with SAP Business One
Utilize controlling tools and company reports
Point out the essential settings for accounting functions
Audience
Consultants and support employees responsible for the implementation and ongoing support of business processes with SAP Business One at customer sites
Prerequisites Essential
Familiarity with SAP Business One navigation and functionality
Basic knowledge in financial accounting
Consulting or sales experience with at least one year Recommended
Attend the course TB1000 SAP Business One – Logistics
Course based on software release
SAP Business One 9.0
Content
Accounting for Sales and Purchasing
Banking Process
Financial Process
Posting Periods Process
Controlling Reports
Currencies, Fixed Assets
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 6
TB1200 SAP Business One - Implementation and Support Duration: 5 days classroom Goals
Follow a structured implementation methodology
Interpret a customer requirement and map to a standard SAP Business One configuration
Perform core system data migration, initialization, and configuration to meet customer needs
Use customization tools to implement customer requirements
Follow the support and services processes provided by SAP
Audience
Partner employees responsible for the implementation and ongoing support of business processes with SAP Business One at customer sites
Prerequisites Essential
Knowledge of SAP Business One standard business processes. This can be met by completing TB1000 SAP Business One - Logistics and TB1100 SAP Business One - Accounting
An S-user ID is required to access and download documents from the Channel Partner Portal
Basic general IT skills Recommended
Project-management experience
Course based on software release
SAP Business One 9.0
Content
Customization Tools
Data Migration Tools
Implementation Tools
Administration
Support Processes
Case Study
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 7
S4H00 SAP S/4HANA OVERVIEW Duration: 3 days Goals
This course will prepare you to: o Explain how SAP S/4HANA supports the digital transformation o Navigate in SAP S/4HANA using SAP Fiori UX and other client technologies o Describe system-wide concepts such as organizational elements or master data o Describe key business processes of SAP S/4HANA Enterprise Management and SAP S/4HANA
LoB solutions o Describe integration scenarios between SAP S/4HANA and SAP Cloud solutions o Explain SAP S/4HANA embedded analytics capabilities and additional BI/BW tools o Gain basic knowledge about SAP Activate to accelerate SAP S/4HANA adoption
Audience
Everyone interested in getting an overview of SAP S/4HANA Prerequisites Essential
None Recommended
Basic business administration/process knowledge required Course based on software release
SAP S/4HANA 1610 Content
SAP S/4HANA Overview
Navigation o SAP Fiori UX o SAP Business Client o SAP Logon
System-wide concepts o Organizational elements o Master data concept (e.g. material master, business partner)
Logistics capabilities o Purchase-to-pay processing o Plan-to-Produce processing o Order-to-Cash processing
Finance capabilities o Financial Accounting o Management Accounting
Human Resources capabilities
SAP Activate o Best Practices content
Notes
This course is the recommended entry point to the SAP S/4HANA curriculum for learners without specific SAP background knowledge. For learners with SAP Business Suite/ERP experience, the S4H01 "SAP Business Suite to SAP S/4HANA Delta" course is recommended.
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 8
S4H400 S/4HANA EMBEDDED ANALYTICS: OVERVIEW Duration: 2 days Goals
This course will prepare you to: o Give an overview of the S/4HANA embedded analytics architecture o Explain the analytical offerings per user type o Give an Introduction to SAP Best Practices for Analytics with SAP S/4HANA o Explain the integration scenarios with SAP Business Warehouse
Audience
Application Consultant
Business Analyst
Business Process Owner / Team Lead / Power User
Developer Consultant
Help Desk/CoE Support
Program/Project Manager
Technology Consultant Prerequisites Essential
Basic knowledge of Data Analysis Recommended
Experience in one SAP LoB application (e.g. Finance, Sales) Course based on software release
SAP S/4HANA 1610
SAP NetWeaver 7.50 Content
S/4HANA and S/4HANA embedded analytics introduction
S/4HANA embedded analytics architecture overview
Analytical consumption with: o Query Browser o Multidimensional Reports (WebDynpro Grid) o Smart Business KPIs / APF o Analytical Fiori Apps o SAP BusinessObjects Analysis for MS Office o SAP BusinessObjects Lumira o Query Designer o KPI Modelling Apps o SAP BusinessObjects Design Studio o Query Design: ABAP for Eclipse o CDS View maintenance: ABAP for Eclipse
SAP Best Practices for Analytics with SAP S/4HANA
SAP Business Warehouse Integration Scenarios
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 9
HA100 – SAP HANA INTRODUCTION Delivery: 2 days, Classroom Goals
This course will prepare you to: o Understand the Key Concepts of SAP HANA and in-memory computing o Create a Data Model with SAP HANA Native Modeling Tools o Provision Data Into SAP HANA o Consume SAP HANA Information Models and Run Applications on SAP HANA
Audience
Application Consultant
Change Manager
Data Consultant / Manager
Developer Prerequisites Essential
None Recommended
Reporting Tools and Analytics
General business modeling experience
Basic understanding of business system landscapes Course based on software release
SAP HANA SPS11 Content
Introduction
Architecture o Explore the SAP HANA landscape o Interfaces for Administrators and Developers o Learn about the database o Explain High Availability o Describe the Main Security Features
Modeling and Data Processing o Create Information Models o Discover SAP HANA Live o Define Spatial Processing, Text Search and Analysis, and Predictive Modeling
Data Provisioning o Understand the Main Data Provisioning Scenarios o Load Data Using Flat File Import o Access Remote Data with Smart Data Access o Implement Data Replication o Describe SAP HANA Enterprise Information Management o Process Event Streams in Real Time
Running Applications on SAP HANA o Describe the Different Types of Applications o Connect SAP Business Intelligence Tools to SAP HANA o Use SAP Business Warehouse with SAP HANA o Build SAP HANA Applications using XS
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 10
S4F10 BUSINESS PROCESSES IN FINANCIAL ACCOUNTING IN SAP S/4HANA Duration: 5 days Goals
This course will prepare you to: o Describe the motivation for SAP S/4HANA Enterprise Management o Provide an overview of basic business processes in the main components of Financial
Accounting with SAP S/4HANA Audience
Application Consultant
Business Analyst
Business Process Architect
Business Process Owner / Team Lead / Power User
Program/Project Manager Prerequisites Essential
Accounting Knowledge Recommended
None Course based on software release
SAP S/4HANA 1610 Content
Overview of SAP S/4HANA o Outlining the Motivation for SAP HANA and SAP S/4HANA o Providing an Overview of the SAP S/4HANA Products and Adoption Strategies o Using the SAP Fiori Front-End
Overview of Financial Accounting (FI) in SAP S/4HANA o Outlining Financial Accounting (FI) Components in SAP S/4HANA
General Ledger (G/L) Accounting o Outlining Organizational Elements in Financial Accounting (FI) o Maintaining G/L Master Records o Posting Transactions in the G/L
Accounts Payable o Maintaining Vendor Master Records o Maintaining Accounts Payable Transactions o Managing the Integration between Accounts Payable and Materials Management o Performing Accounts Payable Closing Operations
Accounts Receivable o Maintaining Customer Master Records o Managing Accounts Receivable Transactions o Managing Customer Correspondence o Creating Accounts Receivable Dispute Cases o Managing the Integration between Accounts Receivable and Sales Order Management o Performing Accounts Receivable Closing Operations
Asset Accounting o Maintaining Asset Master Records o Executing Asset Transactions o Executing Asset Accounting Period-End Closing Activities
Bank Accounting o Maintaining Bank Accounting Master Records o Managing Bank Accounting Transactions
Closing Operations in General Ledger Accounting o Performing General Ledger (G/L) Closing Operations
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 11
Notes
The course content is limited to the most important functions in the Financial Accounting integrated environment. You can learn about technical system configuration (customizing) and get answers to more detailed questions on individual applications in the advanced courses.
This course is suitable for people with little or no SAP experience. However, a background of accounting knowledge is recommended. This course features a high level of individual participation.
The scope of this course is comparable with the SAP ERP course AC010 Business Processes of Financial Accounting.
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 12
HA200 SAP HANA - Operations & Administration Duration: 5 days Goals
This course will prepare you to: o Install and update a SAP HANA database in version SPS11. o Perform the daily tasks for a SAP HANA system administrator. o Start and stop, change the configuration, backup and troubleshoot a SAP HANA SPS11 system. o Backup and recover a SAP HANA SPS11 database.
Audience
Database Administrator
Help Desk/CoE Support
System Administrator
Technology Consultant Prerequisites
Essential
HA100 Recommended
Some experience in SAP system administration
Some experience in database administration Course based on software release
SAP HANA SPS11 Content
Preparing Installation o Sizing of SAP HANA o Requirements
Installation o Introduction SAP HANA Lifecycle Management Tools o Advanced installation options o SAP HANA Studio installation o Performing a Distributed System Installation
Post Installation o Post-Installation Steps o Updating SAP HANA o Revision strategy of SAP HANA
Architecture and Scenar o SAP HANA Memory Management and Data Persistence o Software Packaging o SAP HANA Roadmap and Scenarios o Deployment Options
Admin Tools for SAP HANA o Administration Tool Overview o SAP HANA Studio and SAP HANA Cockpit o SHINE - SAP HANA Interactive Education o DBA Cockpit o HDBSQL Command Line Tool
Operations and Troubleshooting o Starting and Stopping SAP HANA o Configuring SAP HANA o SAP HANA Table Administration o Periodic Tasks o Configuring Traces o Working with Diagnosis Information and Diagnosis Files
SAP EDUCATION
OPTIMIZE YOUR INVESTMENT IN SAP SOFTWARE WITH LEARNING SOLUTIONS FROM SAP
SAP Hellas S.A. Systems, Applications & Products in Data Processing Page 13
o SQL Console o Transporting Changes
Backup and Recovery o Concept of Backup and Recovery o Data Area Backup o Log Area Backup o Additional Backup Topics o Recovery o Backup and Recovery using Storage Snapshot o Database Copy
Security o Security Overview o Authentication and Authorization o Encryption o Auditing
Maintaining Users and Authorization o User Management o Types of Privileges o Roles o Administrative Tasks o Information Sources for Administrators o SAP HANA Live Authorization Assistant
High Availability and Disaster Tolerance o High Availability o SAP HANA Scale Out o Disaster Recovery
Multitenant Database Containers o Architecture and Technology o Administration of Multitenant Database Containers o Backup and Recovery of Multitenant Database Containers