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Updates to the CMA Online Framework SAM National continuous monitoring c oordinators (NCMC) regional meeting

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Page 1: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

21 September 2015 Page 1

Updates  to the CMA Online Framework 

SAM National continuous monitoring coordinators (NCMC) regional meeting

Page 2: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

21 September 2015 Page 2

Contents

Overview of CMA Online Framework

Functionalities of each component

Implementation of revised protocol questions 

Update on EFOD

Finding of Differences Task Force (FDTF)

Page 3: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Overview of CMA Online Framework

Page 4: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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CMA Online framework is….

A suite of web‐integrated applications and centralized database systems which includes:

Collection of safety‐related information and  documents from different sources

Monitoring and reporting of safety oversight activities  by ICAO and Member States

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ICAO USOAP Restricted Website (www.icao.int/usoap)

Access through… 

Page 6: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Modules/Components  

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Collection of  Safety 

Information

Update on LEI & SSCs

Prioritize onsite 

activities 

Signing of USOAP CMA 

MOU

Between State & ICAO

From States

From external 

stakeholdersFrom ICAO HQ and RO

MOU State Profile / SAAQ CC/EFOD PQs

By ICAO HQ 

MIR

F&Rs

SSC

CAPs

Onsite Audit Manager 

Planning & Scheduling 

Conduct of  onsite CMA activities

By ICAO HQ and RO

USOAP Library and Final Reports

USOAP Live Reports

State Safety Risk Profile

By ICAO HQ 

Database for management of USOAP

related documents

Database for management of

questions in each module

Database for collected information and

States’ LEI

Database for MIR, Findings, SSC, and

CAP

Offline documents for CCs and PQs

Access Control SystemNCMC Dashboard

Database for USOAP auditors and CMA activity schedule

OLF Modules/Components 

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Manage OLF user accounts

Keep up-to-date SAAQ and CC/EFOD

Provide a CAP update and/or progress per corresponding protocol finding

Provide self-assessment of each “Not Satisfactory” PQ

Respond to MIRs

States’ OLF functions

Page 9: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Functionalities of each component

Page 10: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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States (NCMCs) can view:  

State Dashboard

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States (NCMCs) can view:

State Dashboard

Page 12: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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NCMCs Have a full control of user accounts for the State

• Issuing additional user accounts• Deactivating invalid user accounts• Setting individual user rights/permissions

Manage user profile information Personalize passwordNote: If you are not an NCMC and want to 

have access to the online framework, please contact the NCMC(s) of your State

Access Control

Page 13: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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User account composed of “ID or Email address” and password duplicate IDs or email addresses are not accepted

Access rights 3 types (limited, read‐only or read/write) CC/EFOD: access rights can be granted per Annex PQ, CAP and F&R: access rights are permitted for all       technical areas

Access Control

Page 14: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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StatesComplete and update the State Profile and SAAQ 

• Most feedback received from users has been addressed

• Feature to download and print  completed SAAQ is under development

State Aviation Activity Questionnaire (SAAQ)

Page 15: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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States   Indicate compliance with and/or difference to SARPs with details This complies with both the Convention Art. 38 and CMA MOU

ICAO Reviews/monitors the

level of global compliance/difference

Generate e‐Supplement 

15

Compliance Checklist / Electronic Filing ofDifferences (CC/EFOD)

Page 16: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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NOT shared with other States

Conduct a preliminary data entry

Online/Offline 

Submit/Update CCs

Per Annex

Save a draftOnline

To be shared with other States

submit/update CCs EFOD

Choose Standards only or All SARPsPer Annex

Submit official notification to 

ICAO

To be used for generation of Supplement

ICAO to monitor and share information on implementation of SARPsWork is in progress

Compliance Checklist / Electronic Filing ofDifferences (CC/EFOD)

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The feature is available only to NCMCs Once the word document is downloaded, data in the EFOD   

system is locked In order to allow users to edit data online, NCMC should     

either upload the word document or unlock the data 

Preformatted word document

Page 18: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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States

View and search PQs Conduct a self‐assessment on safety oversight system

Update implementation status of PQ(S/NS/NA) withevidence

Provide implementation status of new protocol questions Attach evidence documents

Protocol Questions (PQs)

Page 19: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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ICAO

Keep Protocol Questions updatedUpdate status of State’s PQ based on latest CMA activitiesGenerate the State efficient implementation (EI)Collect information from external stakeholders

Protocol Questions (PQs)

Page 20: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Status of Implementation by ICAO – View‐only

Self‐Assessment by States

Search a PQ

Select a PQ

Protocol Questions (PQs)

Upload/attach evidence

Page 21: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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ICAO

Requests States to submit specific information and documentation

Includes the following information when issuing MIRs Relevant PQ(s)Reason and reference for requesting informationDue date for requested information

Mandatory Information Request (MIR) 

Page 22: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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ICAO

Records the result of review on submitted information and updates the status of MIR (closed/open/escalated to Findings/SSC)

Mandatory Information Request (MIR) 

Page 23: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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States

Request extension of the due date Respond with evidence requestedSupply requested information and/or documentation

Note: For the time being, emails will serve as a main tool for ICAO to issue MIR until the online application is in place

Mandatory Information Request (MIR) 

Page 24: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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States View and search Finding(s) issued to a StateView CAPs submitted during the CSA audit cycleSubmit/update a CAP to address a FindingA list of proposed actionsAction office(s) to the proposed actionsEstimated implementation date (dd/mm/yyyy)Revised implementation date, when required

Corrective Action Plan (CAP)

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States (Cont.)Provide regular progress reports on a CAPCompletion (%) for each proposed actionDate of completion Supporting objective evidence (reference)

Corrective Action Plan (CAP)

Page 26: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Finding by ICAO – View‐only

CAP provided by States

Select a PQ

Corrective Action Plan (CAP)

Page 27: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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ICAO

Record status of a CAP review (In progress/Completed)Record result of a review on a proposed CAP                   with comments Monitor progress made to a CAP

Corrective Action Plan (CAP)

Page 28: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Final report (static)Final reports based on activitiesconducted since the first cycleof USOAP

Published according to predetermined timelines after an activity

USOAP report

Page 29: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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USOAP live charts (dynamic)Based on the most recent online and/or onsite        activity  for each audit area/CE

Note: When you click the icon, you will be requested to enter a user account for ICAO Portal since the report resides on iSTARS.

USOAP Report

Page 30: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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A centralized library for documents related to USOAP CMA including:Assembly and Council Working PapersDoc 9734 – Safety Oversight manual Doc 9735 ‐ USOAP CMA manual Generic MOU approved by the Council Master copies of PQs and SAAQ  State Letters and Electronic Bulletins USOAP CMA activity schedule

USOAP Library

Page 31: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Provides access to all training/tutorial material related to USOAP CMA including:

Tutorial videos/help files on how to use USOAP CMA online framework

CBT on how to develop an effective CAP

Up‐to‐date workshop/seminar materialsin available languages

Tutorials and Help

Page 32: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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States  Report issues and send queries related to CMA         

online framework

ICAO Keeps track of all reported issues and manages the        resolution of such issues

Feedback 

Page 33: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Updating  EFOD

33

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In April 2011, States were requested to: (SL AN 1/1‐11/28)

Recognize EFOD as an alternative means of       filing of differences 

Verify and confirm the data in EFOD which had previously been submitted through CC under   USOAP 

• Over 100 States have been updating data in EFOD

Verification by States

Page 35: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Filing of Differences Task Force(FDTF)

Page 36: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Convention Article 38 and Assembly Resolution Annex 15 

Unclear requirements  regarding filing of differences from ICAO provisions

According to USOAP report, more than 70% audited States were found to be not satisfactory in fulfilling requirements of filing  and publication of differences.

• Notification to ICAO of ALLdifferences from Annex provisions

• Publication in the AIP of SIGNIFICANT differences from Annex, PANS and SUPPs provisions

Background

Page 37: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Review

Overview of CMA Online Framework

Functionalities of each component

Implementation of revised protocol questions (PQs) 

Electronic Filing of Differences (EFOD)

Filing of Differences Task Force (FDTF)

Page 38: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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Questions?

Page 39: SAM National continuous monitoring c (NCMC) regional meeting. NCMC Actualizacione… · User account composed of “ID or Email address” and password duplicate IDs or email addresses

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