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RoadTek. Safety Leadership. Objectives:. Explore and share ideas about some basic concepts of Leadership and how they can be applied in WH&S Begin development of your own safety leadership improvement strategy. Leadership – What is it?. Leadership is not:. Not Power - - PowerPoint PPT Presentation
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Safety Leadership
RoadTek
•Explore and share ideas about some basic concepts of Leadership and how they can be applied in WH&S
•Begin development of your own safety leadership improvement strategy
Objectives:
Leadership – What is it?
Leadership is not:
Not Power -
•Power derives from status, money, ability to harm, access to media or control materials
•A Thug who sticks a gun in you back has “power” but not leadership
Leadership is not:
Not Status -
•Status or position may enhance the opportunity for leadership
•Some in a high status or position haven’t got a clue how to lead
Not Authority –
• A person may have subordinates, but not followers
•People will only follow if a person acts as a leader
Leadership is not:
Not Management -
•Management is an organizational skill
•Managers preside over procesesses, functions and program
The leadership role, more than any other function, shapes and influences the culture that produces performance outcomes
You do not lead by hitting people over the head… that’s assault, not leadership
Pres. Dwight D. Eisenhower
Impact of Leadership
Excellent safety performance is about getting the right behaviour from people.
•Although necessary, it is not about systems and procedures.
As a leader, you have a tremendous impact in the field by what you:
Say
Do
Don’t say or don’t do
Visible Leadership
Primary Key for achieving Safety Success:
SAFETY LEADERSHIP
=VISIBLE COMMITMENT
Your Role as a Leader
• Excellent performance requires your leadership
• As a leader you should know: how our safety programs work and your role in them the importance of leadership in getting the right behaviours
Leading in the Field• ‘Walk the talk’
• Demonstrate your commitment with visible actions
• Follow-through with actions
• Never turn a blind eye
• Hold others accountable
Consistent
FairFirmBe
Your Job as a Safety Leader is to…
• Explain the HSE process to employees
• Provide effective feedback
• INTERVENE: NEVER walk past an unsafe act or condition. To do so is to approve or condone the activity or condition
• Seek to understand WHY the situation or behaviour was that way
And so correct the problem, not treat the symptom
At-Risk BehaviourIf you see someone taking a risk, you are authorised to:
Stop the job
Talk to them
Explain the risk
Explain the safe wayIf you are ignored & they continue to take the risk,
Report it
Personalise your leadership… Use words like
I need you to…
My expectations are…
I want you to...
Not
The Client want you to…
WHS Advisor requires…
My boss wants…
Actions Speak Louder Than Words • Lead by example
• Employees will subconsciously follow your actions
They always pick up the bad habits first!
• Show them the way
• Nominate individuals and teams for awards and certificates
Recognition
• Give plenty of verbal recognition to individuals and teams for jobs well done
Let individuals and team known when you observe their safe behaviour
Use pre-start safety talks to provide feedback
• Catch your team doing the right thing!!
Safety Leadership Journey
Raised Awareness
PersonalApproach
Inspire Others to Behave Safely
SystemProceduresPoliciesForms
ComplianceLicence to Operate
Discover andshare otherways of operating
Why we arehere today
Leadership Ongoing Journey
Transactional - Tasks
(Talk at and Tell)
Build Relationships
Transformational
(Conversation)
(Consultation/Mutual Respect)
Practical Tools To Apply Leadership
Understanding Peoples Behaviour
ABC Model
ActivatorEvents that precede behaviour
and prompt it.
Have 20% impact impact on behaviour
E.g. Training, personal beliefs, behaviour of others, past
experience, requested to do something
BehaviourThings people say and their
actions
Behaviour determines performance
ConsequencesEvents that follow behaviour
Have 80% influence on whether behaviour occurs again
Understanding Peoples Behaviour
Principles of ABC
• Majority of all incidents are caused by people behaving in unsafe ways
• Understanding employee behaviour is fundamental to the success of creating a safe workplace
• Premise of model is that all Behaviour (B) is a function of its immediate environment.
• Factors such as Activators (A) and Consequences (C) of each behaviour trigger and sustain it
ABC Model
• Activator – Aspect of the environment, precedes and influences behaviour
Eg – Others are doing it or The right tool/plant not available
• Behaviour – Something you can see, every day – every task – Its either safe or unsafe
• Consequence – Every behaviour is followed by a series of consequences
ABC Model - Examples
• Someone is speeding in the workplace
• Why are they speeding? – Thrill, Late for work, emergency, attitude, nice road to speed
• Ended up as – crash, caught by Police, someone else ran off the road
• Activity - Work out the ABC!
• Activity – Think of Some others
• As a Leader – Ask the questions
How we reward Unsafe Behaviours
How we punish safe behaviour indirectly
Key MessageABC Model is a cultural change tool
Moves culture from one that inadvertently encourages unsafe behaviour and punishes safe behaviour
To one that increases positive behaviour through reinforcement
Psychology of Influencing Others
ReticularActivating System
(RAS)
• The part of the brain that determines what we are going to pay attention to
• You can program your RAS
• You can program other peoples RAS
• Influencing Positively with RAS questions
Influencing Positively
RAS Questions -
• What might happen if you fall?
• What impact does it have for others if they see you doing it that way?
• Have you thought about the consequences?
• How can you improve on that?
• Activity - Can you think of Others?
Consult and Communicate
• Intent
• Look & Observe
• Engage
• Ask Questions
• Discuss Consequences
Leading an Effective Toolbox
Talk/Pre-Start Meeting
• Target
• Engage
• Ask Questions
• Mutually Agree
In Short…
• You are the key to high performance. Your job as a Leader is as much about SAFETY as it as about productivity
• Know and understand the expectations and systems
• Ask for support whenever needed… demand it!
• If in doubt, STOP THE WORK
• Document your efforts
REMEMBER
YOU are responsible for safety
YOU are the KEY to safety
Safety Leadership Commitment Statement
What is it?•One page written statement•Personal commitment made to your health & safety•Commitment to what you will or will not do •Share your commitment with you collogues by posting in visible location i.e. office door, work station etc
Why?•Create a “total safety culture”•Next step towards achieving the our goal of “Zero Harm”
At work – on the roads – in the home!
At work – on the roads – in the home!
I will:
Intervene if I observe at-risk behaviours
Lead by example and “walk the talk”
Provide recognition to individuals of teams when safe behaviours are observed
Only talk on a hands free mobile when driving
Adopt the principles safety as a whole of life value
I will not:
Be a risk taker instead a risk manager
Ignore people that are at-risk of injury without taking action
Walk past a hazard without talking action: fix it, make it safe, report it
Condone the taking of “short cuts” that defeats approved safe work practices
Drive recklessly and in doing so place myself or others at-risk
Name: Stephen Pooler
Position: Senior WHS Advisor
Signature: Date: 13 Jun 2008
SAFETY LEADERSHIP Commitment Statement
Any questions?
Your turn…
Summary of Safety Leadership Attributes
Safety Leaders
Recogniseand Reward
Participate &Communicate
Inspire &Motivate
Leadby Example
ProvideResources
ShowConcern
SafetyImprovement
Role Model Build Trust
Your attention and participation was appreciated