San Antonio College April 2013

Daniel Barreto selected Marissa Saenz from Admissions & Records as our next superhero!

Daniel says, “Marissa demonstrates good judgment when it comes to good customer service.

She always goes to great lengths to help me when I need help in the admissions department. I

have always received quality service with Marissa, and she knows just what to do to solve my

problem quickly and restore the student’s confidence in our admission process. Such great

service builds great working relationships with other departments.”

Congratulations Marissa!

The Student Affairs Superhero is an initiative to recognize Student Affairs staff and faculty

who work hard and are dedicated to student success. The Student Affairs Superhero is

awarded bi-weekly and chosen by the current superhero recipient.

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Office of the Vice President for Student & Academic Success SAC Student Affairs Newsletter online

www.alamo.edu/sac/StudentAffairs www.issuu.com/sacsa

Share your news! Email apena259@alamo.edu with information for the newsletter

Marissa Saenz—Our New Hero!

San Antonio College April 2013

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This free, two-day outreach/recruitment Conference

was developed to provide outreach into our

community to a much underserved population:

women who are considering a return to school who

are often overlooked in traditional outreach

efforts. Conference workshops provide information

on topics such as overcoming fears and gaining

confidence in order to reach personal and

educational goals. Information on GED preparation

and testing, college enrollment, financial aid, and

short-term technical certificate programs as well as personal and professional development is provided. This

year's conference will also highlight a career fair!

May 11 at 10:00 a.m. Graduation Ceremony at Freeman Coliseum

May 18 Last Day of Spring 2013

May 22 Faculty Deadline to Submit Grades on ACES

May 30 Transcripts Available

June 14 Degrees Posted on ACES

July 14 Diploma Mail-out

It’s that time again! Graduation is scheduled for 10:00 a.m. on Saturday, May 11, 2013

at the Freeman Coliseum. As a reminder, the graduation application deadline for Spring

has passed. Keep the following dates in mind when speaking to students.

To access the WE Conference Registration Form and Scholarship Application visit:

http://www.alamo.edu/sac/swans/WEConference/

For detailed information visit:

http://www.alamo.edu/eventDetail.aspx?id=29256

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San Antonio College April 2013

Are students stopping by your department and asking about Financial Aid Deadlines for Summer or Fall? We have provided a quick reference of these dates, so we can try to

eliminate some of the run-around.

**Let us know if your department has any information to

share with Student Affairs staff!

Priority Dates & Deadlines – Financial Aid Financial Aid Application

Term Date

Summer 2013 March 1, 2013

Fall 2013 May 1, 2013

Spring 2014 November 1, 2013

Summer 2014 March 3, 2014

Direct Loan Application

Term Priority Date Final Date

Summer 2013 March 1, 2013 June 3, 2013

Fall 2013 May 1, 2013 October 1, 2013

Spring 2014 November 1, 2013 March 3, 2014

Summer 2014 March 3, 2014 June 2, 2014

San Antonio College April 2013

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Team,

We are excited to announce a new and innovative approach to professional development for

our staff at San Antonio College. We have invested in a Service-Centered Training Series from

SoftSkills Professionals. This series is comprised of four modules: 1) Defining Service in Higher

Education Environments, 2) The External Customer Concept in Higher Education, 3) Internal

Customers, 4) Dealing with Difficult Customers and How to Say No. This training is custom de-

signed for higher education, with higher-education related assessments, scenarios, and exer-

cises. The modules are online and allow for the convenience and flexibility that we require

during these busy times. Each module contains a training video, a downloadable workbook,

and a certificate upon completion of the modules.

These modules will offer new ideas but also serve as a refresher for our staff who already do

an outstanding job. We are confident that these trainings will enhance our teamwork, com-

munication, and most importantly the service we deliver to our students. I ask that we fully

support the staff that will participate in these trainings and encourage their commitment to

completing the series.

Individuals selected to participate in these trainings will receive separate communication with registration dates and information on how to register. If you have any questions regard-ing the training or the registration, please contact Chaye Pena at apena259@alamo.edu.

Thank you,

Dr. Robert Vela

San Antonio College presented 42 students across various

academic programs with the honor of Distinguished Graduate 2013. The students will receive special recognition at the

graduation ceremony (look for the graduates with purple cords!) and have their

diplomas marked signifying this honor. Please visit the website below to see

pictures and read individual biographies of the Distinguished Grads.

http://www.alamo.edu/mainwide.aspx?id=29840

A Message from the Vice-President for Student and Academic Success