Ryan Lawryan.law@live.co.uk

07708892914PERSONAL INFORMATION

EXPERIENCE

I am a 24 year old graduate of the BA (Hons) Television and Radio course from Salford University, Media City UK. I am seeking full or part time employment. I have a lot of experience in customer service areas and am fully flexible. The majority of my career has been focused on retail however I also have bar, catering, media, office and factory based experience.Since moving back to Ireland I have worked in Costa coffee as a Barista and the Ineqe group as a sales and marketing representative.Personal Skills:

Excellent communication and problem solving abilities Excellent customer service and merchandising abilities

Skilled at staff training, mentoring and delegating

The Works (4 Years)Sales Assistant, Key Holder, Supervisor, Shop Fitter(Northern Ireland)10/2009 – 09/2011, (Greater Manchester)08/2013- 07/2015Responsibilities:

Customer service Handling deliveries Training staff Merchandising stock Money handling operating a till, cashing up, banking) Covering and refurbishing shops such as Antrim, Ballymena, Belfast, Bridgewater park,

Manchester, Blackburn, Bolton and Altrincham Shop fitting and openings in Blackburn, Bolton, Manchester and Antrim Managed a temporary additional Christmas shopKey Skills Gained: Communication skills developed through working in a team and with customers Handling stock and merchandising in a busy environment Confident at working with many responsibilities Delegating and managing a team Knowledge of the working process within a retail industry Competency with mental arithmetic Various skills gained in the development process of bringing a shop from a zero stock file to fully

refurbished and operational

Costa CoffeeBarista10/2015 – 12/2015Responsibilities:

Floor clearing Operating a till Managing temporary stock Industrial standard cleaning Drink making and food serving

Key Skills Gained: Communication skills developed further through customer sales Knowledge of the working process within a catering industry Experience making professional standard coffee and similar products Knowledge of industrial cleaning chemicals and deep cleaning processes

CONTINUED

EDUCATION

ACHIEVEMENTS AND FURTHER EXPERIENCE

Most Recent References: Further references available by requestThe Works (Salford) – 01618738037 – Managers name: Leighton Skinner (Mobile – 07429112955)

Salford University (Media City, Salford Quays)09/2011 – 06/2014BA (Hons) Television and Radio Degree (18 Unit course including):

Camera – Ability to understand a technically difficult subject Professional Practice – Working with clients Fictional Production – Working in a large team Factual production - Quick thinking under pressure

Final grade - 2 :1

Northern Regional College / Media Production (Ballymena)09/2008 - 06/2010BTEC National Diploma;

Film and Video Editing Techniques - Distinction 2D Animation - Distinction Corporate and Promotional Programme Production - Distinction Production Management – Distinction Presentation Techniques – Distinction

My Final Grades for the BTEC National course are D,D,M (Distinction, Distinction, Merit)

Slemish Integrated College 09/2003 - 06/20088 GCSE Modules Including;

English (Higher Tier) - B Mathematics - C Single Award Science – C

Have had work experience at ITV Manchester 4 months working for “Crookedstone Handmade Garden Furniture” as assistant joiner 2 weeks in South Africa working as assistant camera operator for “Out in Africa DVD” Camera operator for a live internet game show broadcast produced by BBC Blast Travelled to Africa, Russia, Mongolia, Poland, Finland, Dubai, China, Helsinki, Canada, France,

Portugal, America and have worked closely with people of different cultures and backgrounds Covered bar work at Norwegian Blue Manchester Abseiled down the side of the Europa Hotel for S.H.I.N.E, (a charity based in Ireland) A photograph taken by me was used for a line of marketing labels for Jones Soda Have directed, managed and worked on a variety of photo shoots and filming events

Brand Fusion (Sportswear) Sales Assistant01/2013 – 08/2013Responsibilities:

Handling deliveries Operating a till Opening and closing procedures

Key Skills Gained: Advanced sales skills developed. Upselling, and various sales techniques developed Knowledge of the working process within a clothing related retail industry Understanding sizes and knowledge of materials, designs and the process of clothing retail