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Running head: POSITIVE INFOMATION AND SUPPORTS SYTEMS IN SCHOOL 1
PBIS: Positive Information and Support Systems in Schools
A Research Paper
Presented to
The Faculty of Adler Graduate School
____________________
A Partial Fulfillment of the Requirements for
The Degree of Master of Arts in
School Counseling
_____________________
By: Kiel S. Des Jarlais
October, 2012
POSITIVE INFOMATION AND SUPPORTS SYTEMS IN SCHOOL 2
Abstract
The focus of this literature review is on the history of Positive Behavior Information and
Supports (PBIS) and the school counselor’s role in Tier II of the PBIS system. The paper will
focus on the history of PBIS, its strategies and then discuss Tier II interventions and the school
counselor’s role in those Tier II interventions. The author will identify the principles of Adlerian
Psychology and conclude with the school counselor’s overall role in Tier II of PBIS.
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 3
PBIS: Positive Information and Support Systems in Schools
Outline
Abstract 2
Outline 3
Introduction 4-5
Positive Behavioral Intervention and Support 5-14
History of PBIS 5-7
PBIS Impact 7-8
Understanding PBIS 8-9
Strategies 10-12
Encouraging and Implementing PBIS 12-15
School Counselor’s Role in Tier II and Interventions 15-31
Tier II and The Counselor’s Role 15-18
Check-In Check-Out 18-21
Academic/Behavioral Interventions 21-23
Student Assessment and Progressive Monitoring 23-24
Benefits of Using Check-In Check-Out 24-25
Applying Check-In Check-Out 25
Social Skills Group 25-27
Academic Supports 27-29
Alternatives to Suspensions 29-30
Reward System 30-32
Counselor Referral 32-33
Adlerian Analysis 33-37
Encouragement and Belonging 33-34
Belonging and Contributing 34-36
Inferiority Complex 36-7
Conclusion 37
References 38-43
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 4
PBIS: Positive Information and Support Systems in Schools
PBIS stands for Positive Information and Support. PBIS is an evidence based behavioral
intervention that enhances academics and social behaviors for all students (Luiselli, Putnam,
Handler, & Feinberg, 2005). Effective classroom management and preventive school discipline
are essential for supporting teaching and learning. PBIS goes further by emphasizing that
classroom management and preventive school discipline must be integrated by working together
with effective academic instruction in a positive and safe school climate to maximize success for
all students (Hampton & Mason, 2003). As a school counselor, one can advocate for students and
have a significant role within the PBIS System. PBIS offers three tiers of prevention. Primary
Tier, Tier I, is school-wide practices and systems for preventing the development and
occurrences of problem behavior for all students across all settings. Secondary Tier, Tier II, are
for more specialized and intensive practices and systems for supporting students whose
behaviors have been documented as unresponsive to Tier I practices and systems. Tertiary Tier,
Tier III, are for highly specialized and individualized practices and systems for supporting
students whose behaviors have been documented as unresponsive to Tiers I & II practices and
systems (Hampton & Mason, 2003). Of those three tiers, Tier II students will largely be met with
a school counselor.
Tier II evidence-based interventions use systematic, explicit methods to change student
performance and/or behavior. In systematic methods, skills and concepts begin with the most
simple, moving to the most complex (Luiselli, Putnam, Handler, & Feinberg, 2005). Student
objectives are clear, concise, and driven by ongoing assessment results. Additionally, students
are provided with appropriate practice opportunities which directly reflect systematic instruction.
Explicit methods typically include modeling, student guided practice, and student independent
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 5
practice, sometimes referred to as “I do, We do, You do.” (Luiselli, Putnam, Handler, &
Feinberg, 2005). As a school counselor, it is important to understand one’s role within PBIS and
the Tier II process to encourage effective student academics and behavior. The school counselor
plays an important role to establish and encourage students in Tier II.
Positive Behavior Intervention and Support
History of PBIS
In a 1995 National Education Goals Report, “a lack of discipline” was cited as the top
challenge facing American schools. In response to this, schools over the last decade have started
to “get tough” by implementing reactive and punitive policies such as zero tolerance and “three
strikes and you are out” legislation (Skiba & Peterson, 1999). Research has shown, however, that
using punishment alone, without teaching or reinforcing pro-social behavior, is ineffective and
has been associated with increases in aggression, vandalism, truancy, and dropout rates (Skiba &
Peterson, 1999). Positive Behavior Intervention and Support (PBIS) is a process for creating
school environments that are more predictable and effective for achieving academic and social
goals (Skiba & Peterson, 1999).
Positive Behavioral Intervention and Supports (PBIS) is a systemic approach to
proactive, school-wide behavior based on a Response to Intervention (RTI) model (Carr, Donlop,
Horner, Koegell, Turnball & Sailor, 2002). PBIS applies evidence-based programs, practices and
strategies for all students to increase academic performance, improve safety, decrease problem
behavior, and establish a positive school culture. Schools implementing PBIS build on existing
strengths, complementing and organizing current programming and strategies. (Carr, Donlop,
Horner, Koegell, Turnball & Sailor, 2002) The PBIS model has been successfully implemented
in thousands of schools in over 40 states, resulting in dramatic reductions in disciplinary
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 6
interventions and increases in academic achievement. Data-based decision making is a hallmark
of PBIS, allowing successes to be easily shared with all relevant stakeholders. For some schools,
PBIS will enhance their current systems and practices, for others it will radically change the
culture for the better (Carr, Donlop, Horner, Koegell, Turnball & Sailor, 2002).
The concept of PBIS has been researched in education for approximately 15 years. PBIS
is based upon sound educational practices grounded in psychological and sociological theory
(Golvin & Hernedez, 2000). It was started as a joint initiative by the University of Oregon and
the federal Department of Education to prevent the isolation of high school students. Currently,
PBIS is implemented across the United States and in many foreign countries (Golvin &
Hernedez, 2000).
In its beginnings, PBS strategies were implemented with people with disabilities
(Sprague, Horner, & Walker, 2000). PBS had two interrelated goals, the first being to improve
quality of life by incorporating a secondary goal - exchanging maladaptive behavior for more
socially acceptable behavior (Sprague, Horner, & Walker, 2000). To accomplish these goals,
clinicians developed a variety of strategies. They learned to modify the environment in a way
that would allow people to be successful. Researchers began to actively teach behavioral skills
that increase the potential for success in everyday settings (school, work, recreation, home, etc.)
(Sprague, Horner, & Walker, 2000). They collected and assessed data to determine whether the
interventions and strategies they employed were successful. Clinicians paid more attention to
appropriate behaviors than they did to misbehaviors. These and other strategies were very
successful in special education settings (Sprague, Horner, & Walker, 2000).
In 1997, when Congress reauthorized the Education of All Handicapped Children Act of
1975, they changed the title of the law to the Individuals with Disabilities Education Act (IDEA)
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 7
and they added language reflective of PBS success (Luiselli, Putnam, Handler, & Feinberg,
2005). IDEA 1997 encourages educators—in both special and regular education settings—to
consider "positive behavioral interventions, strategies, and supports," "positive behavioral
interventions and strategies," and "positive academic and social learning opportunities" to
address student behavior when it "impedes his or her learning or that of others" (Luiselli,
Putnam, Handler, & Feinberg, 2005).
As time passed, more schools began to use PBS strategies, and researchers, in study after
study, began to see positive outcomes (Luiselli, Putnam, Handler, & Feinberg, 2005). Today,
many educators have come to recognize the importance of PBS tenets and strategies in positively
transforming school climates—so much so that if Congress reauthorizes the No Child Left
Behind Act of 2001 in the upcoming months, it is highly likely that the law will include language
that encourages schools to implement PBS strategies (Luiselli, Putnam, Handler, & Feinberg,
2005).
PBIS Impact
Congress reauthorized IDEA again in 2004. By then, PBS had achieved such recognition
that lawmakers decided to formalize its position (Luiselli, Putnam, Handler, & Feinberg, 2005).
Instead of the vague language used in the 1997 reauthorization, this time they spelled it out and
used the terms consistently throughout the law. In doing so, however, they did not use the
common generic term, PBS, but instead chose "positive behavioral interventions and supports"
(Luiselli, Putnam, Handler, & Feinberg, 2005). With the enactment of IDEA 2004, the status of
PBIS changed. By writing the phrase "positive interventions and supports" into the law,
Congress in effect rebranded PBIS as the definitive model of positive behavior support (Luiselli,
Putnam, Handler, & Feinberg, 2005).
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 8
This unfortunate state of affairs caused confusion among educators, who often thought
they could not access a professional development service unless it carried the specific label of
PBIS (Luiselli, Putnam, Handler, & Feinberg, 2005). Organizations like Safe & Civil Schools
and Project Achieve that continued to use the generic term found themselves constantly
explaining the interchangeability of PBS and PBIS (Luiselli, Putnam, Handler, & Feinberg,
2005).
Following the lead of the USDOE, Safe & Civil Schools will no longer use PBS in
describing its activities. Instead, we now recognize PBIS as the generic term that encompasses
all those proactive, positive, multi-tiered strategies and techniques designed to improve quality of
life and curtail maladaptive behavior that we used to call "positive behavior support."(Luiselli,
Putnam, Handler, & Feinberg, 2005).
Understanding PBIS
PBIS has three tiers that derive the positive behavior program. Staff, data and
researched based on the schools needs place students into appropriate Tiers for improvement.
Tier 1, known as the Primary Prevention stage, is where educators can expect to see marked
behavioral improvements in about 80% of the student population. To do this, schools first
develop a set of behavioral expectations and communicate them to all students and staff
(Hawken & Horner, 2003). Next, the school develops a system of reinforcement methods and
prevention to support the expectations. These practices will set the foundation for the following
two tiers. Tier II, known as Secondary Preventions, are specially designed group interventions
that target students at-risk of displaying challenging academic and behavior problems. These
interventions are designed to be quickly accessed, highly efficient, flexible, and to bring about
rapid improvement (Hawken & Horner, 2003). PBIS estimates that 10–15% of students will need
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 9
Tier II interventions to be successful in school. An example of a Tier II academic intervention is
an additional 30 minutes of small-group reading instruction that is provided to students over and
above the amount of reading instruction they receive in general education classrooms (Crone,
Horner, Hawken, 2004). Tier II behavior interventions include specially designed small-group
counseling interventions provided by school social workers, school psychologists, school
counselors, and other behavioral specialists (Crone, Horner, Hawken, 2004). Tier III, known as
Tertiary, focuses on the individual behavior of the remaining 5-10% of students. At this tier,
students display higher needs and have been unresponsive to Tier 1 and Tier II. Educators will
learn strategies to help students either meet social and behavioral expectations or to cope with
their challenges (Crone, Horner, Hawken, 2004).
Tier III interventions are provided to students with intensive academic and/or behavior
needs. Interventions at this level are individualized and tailored to meet the unique academic
and/or behavior needs of students (Scott & Eber, 2003). An example of a Tier III academic
intervention is an extra 60 minutes of concentrated small-group reading instruction that is
provided in addition to the time devoted to reading instruction in general education classrooms.
Tier III behavior interventions include wraparound planning (Scott & Eber, 2003). Wraparound
is a planning process based on student strengths and needs across home, school, and community.
Individualized intervention plans are developed and tailored to meet the unique needs of students
who exhibit chronic problem behaviors. All three tiers work together to provide a continuum of
school-wide instructional and behavioral support (Scott & Eber, 2003).
Strategies of PBIS
A key strategy of the PBIS process is prevention (Luiselli, Putnam, Handler, & Feinburg,
2005). The majority of students follows the school’s expectations, but are never acknowledged
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 10
for their positive behavior (Luiselli, Putnam, Handler, & Feinburg, 2005). Through instruction,
comprehension and regular practice, all stakeholders use a consistent set of behavior
expectations and rules. When some students do not respond to teaching of the behavioral rules,
PBIS schools view it as an opportunity for re-teaching, not just punishment (Luiselli, Putnam,
Handler, & Feinburg, 2005).
A systematic approach to positive behavior support and discipline has long been the
standard approach to classroom management used by successful practitioners (Egnor, 2003).
These practitioners create environments using positive strategies and processes that facilitate
socially competent behaviors rather than just punish inappropriate behaviors (Egnor, 2003).
Designed to prevent behavior problems before they occur, socially competent environments
emphasize teaching appropriate behaviors rather than just punishing unwanted behavior (Egnor,
2003). Additional preventative behaviors include matching the level of intervention resources to
the level of behavioral challenge, designing and integrate multiple systems that address the full
range of behavioral challenges and creating environments that facilitate the ultimate goal of
increasing academic achievement for all students (Egnor, 2003).
Rather than simply directing individual students to change inappropriate behaviors, the
Positive Behavioral Interventions and Supports (PBIS) model (also referred to as the Positive
Behavioral Supports model, or PBS) considers the larger context for behavior—the classroom,
school, family, and community (Egnor, 2003). “Attention is focused on creating and sustaining
environments that improve educational results for all students, thereby making problem
behaviors less effective and relevant, and desired behavior more functional” (Horner & Carr,
1997). These environments teach or encourage pro-social responding, especially for the
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 11
relatively small number of students who are at risk for adopting antisocial lifestyles (Horner &
Carr, 1997).
PBIS impacts student achievement greatly. 16,000 school teams have been trained on the
PBIS implementation framework (especially, tier 1 or primary prevention). There are 3 states
with more than 60% of schools involved in PBIS implementation, 9 states with more than 40%,
and 16 states with more than 30% (Sugai & Horner, 2002). This impact reflects efforts by state
and district leadership teams to build capacity for sustaining and scaling up their implementation
of PBIS. Schools that are effective in their implementation have:
More than 80% of their students and staff who can indicate the desired positive behavioral
expectations for a given school setting
High rates of positive acknowledgements for contributing to a positive and safe school
climate
Have more than 70-80% of their students who have not experienced an office discipline
referral for a disciplinary rule infraction
A good idea about which students require more intensive behavior supports
Systems for regular review of their school-wide behavior data to guide their PBIS action
planning and implementation decision making (Sugai & Horner, 2002)
In addition, since the 1980s, a number of experimental studies have documented the
effectiveness of the PBIS framework at the school-wide level. This body of research supports
improvements in problem disciplinary behavior, school climate, organizational health, student
bullying behavior and peer victimization, and academic achievement (Bradshaw, Koth,
Thornton, & Leaf, 2009).
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 12
Encouraging and Implementing PBIS
To encourage the use of PBIS, the Office of Special Education Programs (OSEP) at the
U.S. Department of Education funded a center to study the use and outcomes of PBIS, and to
facilitate the use of PBIS in schools by disseminating training and technical assistance to school
districts nationwide (OSEP, 2005). Since the initial funding of the Center on Positive Behavioral
Interventions and Supports (Center on PBIS) in 1998, a great deal has been learned about the
compilation of effective practices, interventions, and systems change strategies necessary to
create and maintain socially competent learning environments (OSEP, 2005).
A significant body of research shows positive outcomes for social skills instruction,
academic restructuring, and behavioral interventions—the key elements of PBIS—to address
inappropriate behaviors, facilitate positive behavior change, and encourage academic
achievement (Gottfredson, 1997). As such, four essential concepts form the basis for the PBIS
model. Operationally defined and valued academic and social behavior outcomes are linked to
annual school improvement objectives, local and State initiative priorities, and individual
academic goals and objectives (OSEP, 2005). Behavioral and biomedical strategies are used to
address problematic behavior in schools (OSEP, 2005). Only research-validated practices,
interventions, and strategies are used to achieve goals (OSEP, 2005). Existing systems are
examined and changed to enhance the quality of life and learning for all students and
simultaneously reduce problem behaviors on a large scale (OSEP, 2005). Incorporating the four
essential concepts for the basis of the PBIS model help accelerate productive learning, positive
behavior and overall productiveness in the school setting.
Based on the Public Health Prevention model, PBIS is implemented using a three-tiered,
strategic approach. Primary prevention, Tier I, targets the entire school and focuses on teaching
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 13
behavioral expectations for every school setting (e.g., halls, classroom, cafeteria, and buses)
(OSEP, 2005). Every student, faculty, and staff member is explicitly taught the expected
behavior, and the positive and negative consequences for appropriate and inappropriate
behaviors. Research shows that about 80 percent of behavior problems can be avoided with well
implemented primary prevention (OSEP, 2005). Secondary prevention, Tier II, introduces more
intensive instructional strategies and supports for a smaller number of students who are at risk
(about 15–20 percent) who do not respond to the primary prevention strategies alone. Secondary
strategies include the use of study halls and academic tutoring for students who are struggling
academically and small group instruction for those with behavioral challenges (e.g., anger
management, social problem solving, and social skills instruction)(OSEP, 2005). Tertiary
Prevention, Tier III, is reserved for the 3–5 percent of students who have serious and persistent
behavioral and academic challenges. These interventions are highly individualized to meet the
students’ needs and usually require the use of functional behavioral assessment (also mandated
in the 1997 reauthorization of IDEA) and interagency collaboration (e.g., child welfare, mental
health, juvenile justice) (OSEP, 2005).
PBIS standardizes expectations and consequences across the setting in the schools so
students know the appropriate behaviors in each setting and receive the same interventions—
regardless of the adult responsible (Luiselli, Putnam, Handler, & Feinberg, 2005). This is
achieved by thoroughly training and supporting educational staff in the use of positive
behavioral approaches to create environments that facilitate appropriate behaviors. A very
important component of PBIS is data-driven decision making (Luiselli, Putnam, Handler, &
Feinberg, 2005). This component enables staff to use data to inform decisions about the
effectiveness of changes to rules, routines, and arrangements in schools. Use of these data
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 14
enable staff members to specifically pinpoint problem areas and make focused changes rather
than continue an intervention that is ineffective or implement an intervention and hope it will
have the desired result(Luiselli, Putnam, Handler, & Feinberg, 2005).
One of the most difficult parts of implementing PBIS in a school is generating
investment from staff who are skeptical to change (Luiselli, Putnam, Handler, & Feinberg,
2005). The Center on Positive Behavioral Intervention and Supports recommends investment
by at least 80 percent of staff before beginning implementation (Luiselli, Putnam, Handler, &
Feinberg, 2005). 80 percent of staff is recommended to help with fidelity. The thought is
then it will be supported and has a better chance of being effective. Policymakers who want
to bring about systems change in schools must therefore promote the program and advertise
the positive outcomes realized in similar settings before mandating the use of PBIS (Luiselli,
Putnam, Handler, & Feinberg, 2005). Once buy-in is achieved, a team is established to assess
need and facilitate intensive training in PBIS components. To assist in these tasks, the Center
on PBIS has developed the School-wide Positive Behavior Support Implementers’ Blueprint
and Self-Assessment (Luiselli, Putnam, Handler, & Feinberg, 2005). This blueprint provides
a rationale for implementation of PBIS, as well as practical steps for implementation and use
of the self-assessment checklist for accountability (Luiselli, Putnam, Handler, & Feinberg,
2005).
Following the lead of the USDOE, Safe & Civil Schools will no longer use PBS in
describing its activities. Instead, we now recognize PBIS as the generic term that
encompasses all those proactive, positive, multi-tiered strategies and techniques designed to
improve quality of life and curtail maladaptive behavior that we used to call "positive
behavior support."(Luiselli, Putnam, Handler, & Feinberg, 2005).
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 15
School Counselor’s Role in Tier II and Interventions
Tier II and the Counselor’s Role
Positive behavior support is an application of a behaviorally-based systems approach to
enhance the capacity of schools, families, and communities to design effective environments that
improve the fit or link between research-validated practices and the environments in which
teaching and learning occurs (Scott, 2001). Attention is focused on creating and sustaining
primary (school-wide), secondary (targeted group or simple individual plans), and tertiary
(individual) systems of support that improve lifestyle results (personal, health, social, family,
work, recreation) for all children and youth by making problem behavior less effective, efficient,
and relevant, and desired behavior more functional (Scott, 2001). Tier II in PBIS is an important
concept utilized and accountable for a school counselor.
PBIS estimates that 10–15 percent of students will need Tier II level interventions to be
successful in school. An example of a Tier II academic intervention is an additional 30 minutes
of small-group reading instruction that is provided to students over and above the amount of
reading instruction they receive in general education classrooms. Tier II behavior interventions
include specially designed small-group counseling interventions provided by school social
workers, school psychologists, school counselors, and other behavioral specialists (Crone,
Horner, Hawken, 2004). All three tiers work together to provide a continuum of school-wide
instructional and behavioral support (Scott & Eber, 2003). Various tier two behavior
interventions are implemented for students at risk of developing problem behaviors due to poor
social skills, low academic achievement, and/or challenging family situations (Lewis & Sugai,
1999). These students require added support over and above the Tier I interventions that are
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 16
provided to all students but they do not require the type of help associated with Tier III
interventions.
Tier II interventions offer at-risk students additional opportunities to learn expected
behaviors that lead to educational success (Lee, Sugai & Horner, 1999). Key components of Tier
II interventions include continuous availability; minimal effort required from staff and voluntary
student participation. Students may be identified as in need of tier two behavior interventions by
analyzing trends in the number of office discipline referrals, suspensions, detentions, attendance,
and tardies. Those students with a greater number of incidents may be targeted to receive
additional support. Tier II interventions must reflect the frequency and complexity of students’
problem behaviors (Sugai, 2000). Student progress is monitored over time to determine if the
identified problem behaviors have decreased or if Tier III interventions should be considered. A
common method of evaluating progress is through rating scales that require teachers or another
adult to record their opinion of a specific problem behavior during a class period (Sandomierski,
Kincaid & Algozzine, 2007). The rater should provide verbal feedback to students that explain
why they received a given score.
Additional data used to evaluate progress include reductions in the number of office
discipline referrals, suspensions, detentions, and tardies. Other progress indicators are increased
attendance days as well as pre/post group intervention testing, and student grades. By integrating
ongoing data evaluation methods into Tier II interventions, progress is monitored continuously to
ensure that implementation efforts meet student needs (Sandomierski, Kincaid & Algozzine,
2007).
Tier II interventions integrate practices that are developed based upon the best available
research. Interventions must be implemented consistently and correctly before a decision can be
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 17
made regarding student progress (Luiselli, Putnam & Sunderland, 2002). This means that
attention must be paid to what interventions are implemented as well as how they are
administered. They are evidence based, utilize teams to make data-based decisions, require
systems-level support, and emphasize prevention. These targeted systems and practices focus on
both school-wide and individual student outcomes (Luiselli, Putnam & Sunderland, 2002). Tier
II interventions are typically group-based, standardized practices and systems designed to
supplement primary prevention efforts, and are appropriate for students who exhibit problem
behaviors across multiple settings (Luiselli, Putnam & Sunderland, 2002).
Crone, Hawken, and Horner (2010) indicate that Tier II interventions have the following
critical features that include consistent, standardized implementation across students.
Interventions in Tier II are easily accessible (e.g., within a few days of referral) and have
continuous availability. Necessary implementations must be executed by all school staff.
Consistency with and extra doses of school-wide expectations and interventions need to be
applied (Crone, Hawken & Horner, 2010). A variety of evidence based Tier II interventions
meet these criteria, and most incorporate effective practices, such as, targeted and explicit skill
instruction, acknowledgements of appropriate behavior, increased adult support and frequent
performance feedback for targeted behaviors. Plans for generalization and maintenance verify
appropriate and successful implementations of Tier II interventions (Crone, Hawken & Horner,
2010). Professional school counselors implement a comprehensive school counseling program
that addresses the needs of all students. Through the review of data, professional school
counselors identify struggling students and collaborate with other educators to provide
appropriate interventions throughout the PBIS Tiers (Crone, Hawken & Horner, 2010). . The
School Counselor’s role in Tier I includes implementing a foundation with standards and
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 18
competencies. Guidance curriculums such as learning skills, social skills and bullying prevention
are developed to deliver to students and individual student planning in their academics and social
aspects (Crone, Hawken & Horner, 2010). Additionally, the school counselor develops
curriculum results report and accountability to the students. Professional school counselors work
collaboratively with other educators to remove systemic barriers for all students and implement
intervention programs that assist in student success (Crone, Hawken & Horner, 2010).
Check-In/Check-Out
Check-In Check-Out, or CICO, is a commonly utilized and well-researched Tier II
intervention and a prominent role for the school counselor to execute. Executing CICO provides
necessary expectations, records behaviors and communicates effectively with school and
students home (Filter, McKenna, Bennedict, Horner, Todd & Watson, 2007). Check-In Check-
Out (CICO) is a Tier II, group-oriented intervention, designed especially for students whose
problem behaviors are unresponsive to Tier I practices and systems, do not require more
immediate individualized interventions, and are observed across multiple settings or contexts
(Filter, McKenna, Bennedict, Horner, Todd & Watson, 2007). Because CICO is a group-based,
standardized intervention, it is efficient and cost-effective. For example, the program can
accommodate a number of students (e.g., up to thirty), and students can enter the program within
a few days following referral (Lewis, 2009). CICO also provides a built-in system for monitoring
students’ progress in the program, evaluating the fidelity of implementation, and transitioning to
a self-managed program (Filter, McKenna, Bennedict, Horner, Todd, & Watson, 2007). The
critical features that define CICO for students include the following practices: Check-In Check-
Out Practice Features according to Filter, McKenna, Bennedict, Horner, Todd & Watson (2007),
increased positive adult contact including embedded social skills training. There is a direct link
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 19
to school-wide behavioral goals and expectations that allow for frequent feedback and daily
home-school communication. Incorporating CICO as a school counselor creates cohesion,
understanding of expectations and applies positive reinforcement contingent on meeting
behavioral goals.
Research conducted on Check-in Check-Out, (CICO) and similar programs have
consistently demonstrated associated decreases in problem behaviors, office discipline referrals,
and referrals for special education services (Filter, McKenna, Bennedict, Horner, Todd &
Watson, 2007). In typical implementation of CICO, and other Tier II interventions, students
engage in the following daily activities: Check in with CICO coordinator in the morning which
would be the school counselor. The student carries a point card that is based on school-wide
expectations (Filter, McKenna, Bennedict, Horner, Todd & Watson, 2007). Frequent and regular
feedback is delivered to the student on their behavior from adults, including the school counselor
throughout the day. The school counselor reviews the goals of the student at the end of the day.
After the review amongst the counselor and the student, the student takes their point card home
for parent(s) or guardian(s) signature and obtains positive feedback. Communication is inserted
with the students’ parent(s)/guardian(s) by recording data and delivering cohesion with the
school and at home (Filter, McKenna, Bennedict, Horner, Todd & Watson, 2007). .
A critical component of the Check-In-Check-Out, (CICO) intervention is data-based
decision making to monitor and evaluate student progress, make intervention adjustments,
communicate with others, and enhance implementation fidelity (Lewis, 2009). To be effective,
data-based decision making systems must have clear, specified questions that target what data
needs to be collected as well as the measurable definitions of what data needs to be collected.
Efficient tools procedures for collecting the data and efficient means for entering the data into a
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 20
data storage and analysis system (Lewis, 2009). Efficient procedures for summarizing and
reporting the data for each question and efficient procedures for using the data to guide action
planning decisions are also critical components that need to be utilized by the school counselor
(Lewis, 2009).
A school counselor can be an extremely effective CICO coordinator. The CICO
coordinator role is central to the effective and efficient implementation of CICO, and is
responsible for direct coordination and implementation of the CICO intervention with students
(Lewis, 2009). A school counselor who is an effective CICO coordinator becomes fluent with
CICO procedures, is respected as a positive adult by the students and effectively communicates
skill with students, school staff, and family members. Consistency with follow-through and
activity completion is noticed, along with effective use of data for decision making with regard
to the student’s progress and implements fidelity.
A common misperception is that these strategies will “fix” the student and the classroom
teacher does not need to be an active participant since “specialists” or outside staff are often
involved in the intervention – it is important to stress that these interventions will require high
level of involvement among all staff within the school building (Lewis, 2009).
Once a student has been identified as needing additional support, both RtI and PBIS
advocate for using evidence-based interventions that require resources appropriate to
the student’s level of need, and then monitoring the progress of students receiving those
interventions (Crone, Horner & Hawken, 2004). In Tier II, this is interpreted as providing
interventions that are easy to administer to small groups of students, and which require limited
time and staff involvement. In schools that are using PBIS, a check-in/check-out program such as
the Behavior Education Program meets these criteria and provides a way to focus at-risk
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 21
students’ attention on the school-wide expectations (Crone, Horner, & Hawken, 2004). The
Behavior Education Program, or BEP, is a targeted group intervention particularly effective for
students whose function of behavior is based on getting adult attention (Crone, Horner, &
Hawken, 2004). In each case the student is matched up with a positive and supportive adult with
whom the student seems to have a good relationship. The student checks in with this adult at the
beginning of the day for some brief goal-setting and then checks out at the end of the day with
the same adult to de-brief successes and challenges (Crone, Horner, & Hawken, 2004).
Possibilities for Tier II interventions include social skills groups, group counseling, or
mentoring programs. While a plethora of such programs exist for purchase and use within
schools, many do not have a solid research base that supports their effectiveness (Crone, Horner,
& Hawken, 2004). Clearly, the area of targeted group/Tier II interventions will benefit from
future efforts at applied research.
Academic/Behavioral Interventions
Most educators would agree that it is rare to find a student who has behavior challenges
who does not also have academic challenges, and many times the behavioral problems originate
because of the student’s inability to succeed academically at a level comparable to his/her peers
(Fiarbanks, Sugai, Guardino & Luthrop, 2007). If a student has shown a poor response to
universal and classroom-level behavioral interventions, his/her academic proficiency should be
assessed. If the student has academic deficits, they should receive evidence based interventions
that directly address their needs. Schools may find that it is necessary to provide academic and
behavior interventions simultaneously, but a judgment of the student’s response to the behavior
intervention should be interpreted cautiously until the academic problems are remediated
(Fiarbanks, Sugai, Guardino & Luthrop, 2007).
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 22
Progress monitoring can be efficiently achieved for Tier II interventions using variations
of teacher rating scales that reflect students’ academic and/or behavior goals (the school wide
expectations) (Sandomierski, Kincaid, D., & Algozzine, 2007). Most commonly, rating scales
require teachers (or another adult) to record their opinion of a student’s behavior during a
specific time period, such as a 50-minute class or subject period (e.g., Language Arts, or Math).
As the teacher fills out the rating scale, they provide brief, specific verbal feedback to the student
about why they earned that rating. The most obvious drawback to this method of progress
monitoring is that the teacher’s reported opinion is being measured, not the actual instances of
academic or social behavior (Sandomierski, Kincaid, D., & Algozzine, 2007). However, at this
level of analysis, the resources dedicated to any particular student should match his/her level of
need; more time-consuming and intensive measures should be left to levels of intervention that
are equally intense (Sandomierski, Kincaid, D., & Algozzine, 2007).
As with the universal and classroom levels of intervention, academic and behavior
interventions must be carried out with fidelity in Tier II before the student can be judged to have
an adequate or insufficient response to intervention (Sandomierski, Kincaid, D., & Algozzine,
2007). This would mean that interventions would be evaluated not only with regard to how they
were delivered to the student, but also with regard to the way in which they generalized to non-
treatment settings. For example, if a student participates in a “pull-out” social skills group with
the school’s guidance counselor, fidelity would have to be evaluated for the manner in which the
counselor presented the social skill lessons to the students, as well as the manner in which the
teachers applied the social skill lessons in the classroom (Sandomierski, Kincaid, D., &
Algozzine, 2007). Similarly, evidence of academic performance should reflect improvements
across settings, people, and materials. The process of monitoring intervention fidelity and
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 23
supporting teachers while effective interventions are implemented is of key importance, and
requires further investigation on both state and national levels (Sandomierski, Kincaid, D., &
Algozzine, 2007). Incorporating these strategies engages the importance of focusing on Tier II as
a school counselor.
Student Assessment and Progress Monitoring
The focus on Tier II is essential for school counselors. Tier II data indicates 20% of
students experience significant emotional/behavioral symptoms during any year. 11% of the
total student population will be diagnosable during K-12 (Giled & Cuellar, 2003). When
considering the 16% of children who are receiving mental health services, 75% are receiving
them only in the school setting (American Academy of Pediatrics, 2004). Social-
emotional/behavior are linked to academic achievement, aggression, criminality, and lifetime
mental health diagnoses (Owens & Murphy, 2004). School counselors have a predominant role
working with students in Tier II. Advocating for students in Tier II benefits their consistency
within the school which will also help generalize them to home, social and emotional settings.
As a school counselor, advocating for the students to promote social involvement and
encouraging academic support can greatly reduce the percentage of kids who are linked to
negative behaviors and struggles in the school setting. Consistently engaging with student
interaction as a school counselor will allow for monitoring and progress to improve students
overall success in schools.
Ongoing student assessment and progress monitoring, through the collection and review
of accurate and appropriate data, is used for decision making to determine the level of support
individual students need. When a student does not respond to classroom interventions that were
implemented it may be determined the student may qualify for a function‐based Tier II small
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 24
group intervention (Owens & Murphy, 2004). Function-based Tier II support is all about re-
designing and improving the learning and teaching environments based on the student to direct
positive behavior and academic success (Owens & Murphy, 2004).
Benefits of using Check-In/Check-Out
The Check-In Check-Out (CICO) process provides systematic performance feedback for
identified Tier II students who may benefit from daily organizational and behavioral support and
positive adult attention (Filter, McKenna, Benedict, Horner, Todd, & Watson, 2007). This
intervention is most appropriate for students who seek or enjoy adult attention which establishes
a positive relationship with the school counselor. This intervention also provides a positive
communication link between home and school, sets students up for success, each morning, and
can be faded to develop student self management(Filter, McKenna, Benedict, Horner, Todd, &
Watson, 2007).
Additional benefit of using Check-In/Check-out improves student accountability,
increases structure and improves student behavior and academics when other interventions have
failed. Feedback and adult support are provided on a daily basis, as well as improving and
establishing daily home/school communication. Check-In/Check-out improves student
organization, motivation, incentive, reward and collaboration (Filter, McKenna, Benedict,
Horner, Todd, & Watson, 2007). Check-In/Check-Out helps students to self-monitor and correct
their behaviors that may be unacceptable. Internalizing success and accomplishing goals allows
for students to get involved and excited about the program, enjoying the structure, support, and
incentives of the intervention. Establishing these goals engages the student’s interaction with the
school counselor to work together and prepare obtainable goals to be recognized and create
successful accomplishments.
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 25
Maintenance free responsible behaviors, habits, and effort allows for the students to have
the ability to improve self-confidence and become responsible members of the school,
community and at home (Filter, McKenna, Benedict, Horner, Todd, & Watson, 2007).
Applying Check-In/Check-Out
As a school counselor, advocating for students success is vital. Implementing various
parts of PBIS helps develop and place interventions for students. Appropriate usage of CICO
would be when a student has failed to respond to other interventions and general class
management techniques and interventions (Filter, McKenna, Benedict, Horner, Todd, & Watson,
2007). Additional appropriate applications of applying CICO would be when a student is
competing little to no work or is not doing homework at all. A student who is not participating,
being involved, or taking part in the learning process as well as when a student has emotional
issues, like anxiety, frustration, etc. would be appropriate means to utilize CICO. Kids who have
attention, focus, and impulsivity issues, as well as very poor organization skills should be applied
to CICO (Filter, McKenna, Benedict, Horner, Todd, & Watson, 2007). A student who is
exhibiting behavioral problems and demonstrates low motivation and effort towards skills
indicates proper application of CICO. As a school counselor, noticing these behaviors indicates
application of PBIS in Tier II; incorporating CICO enhances the overall productivity of students.
Social Skills Groups
An additional intervention incorporated into PBIS, Tier II is Social Skills Groups. Social
Skills Groups provide specific social skills training/instruction based on the student’s identified
function of behavior (Hawken, Vincent & Shumann, 2008). Student performance skills are
acknowledged by all participating adults and replacement social skills behaviors are identified
from the school wide matrix. These skills are taught by instructors and practiced amongst the
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 26
students (Hawken, Vincent & Shumann, 2008). When a school uses a commercial social skills
curriculum, it is important to tie the specific skills to the school‐wide expectations (e.g. safe,
respectful, and responsible) (Hawken, Vincent & Shumann, 2008). As a school counselor, these
ties correlate an overall productive and systematic environment.
Benefits for incorporating social skills groups with students as a school counselor is
beneficial due to the lack of basic social skills students obtain. Social skills groups increase
instructional time, improve student interactions, increases student productivity and help students
improve daily social functioning (Hawken, Vincent & Shumann, 2008). Helping students
acquire friends benefits students in social skills groups which also helps teach them essential
skills, giving them the feeling of fitting in with others (Hawken, Vincent & Shumann, 2008).
Social skills groups incorporated with students acts as a positive domino effect. The overall
function of the social skills groups gives students the courage and strength to believe in
themselves. Students are taught and learn how to follow rules, expectations, and procedures
which give students a “common” language. Learning these necessary skills and tasks increases
the overall self-confidence, self-concept, and self-esteem (Hawken, Vincent & Shumann, 2008).
Through consistency, applying the social skills groups as a school counselor advocates students
to lead a productive and appreciative lifestyle.
Some common areas for social skills instruction pertain to communicating effective
hygiene, manners and listening skills. Students learn listening skills, how to be polite and
considerate to others and being respectful (Hawken, Vincent & Shumann, 2008). Sharing, taking
turns, using appropriate words and applying appropriate touch are communicated during social
skills. Applying social skills with students gives them the knowledge how to become proper
citizens in the school. They learn how to behave in the halls, lunchroom, and during instruction
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 27
(Hawken, Vincent & Shumann, 2008). As a school counselor, delivering these skills to students
effectively communicates the overall policies and procedures of the school. Students also learn
how to incorporate a healthy lifestyle by interacting appropriately and taking care of themselves
and others both physically and emotionally.
As a school counselor it is important to understand when it is appropriate to apply social
skills groups. It is important to teach all students appropriate social skills with any and all
opportunities. When students have poor hygiene and seem out of place, ostracized and/or
isolated, social skills deem necessary (Hawken, Vincent & Shumann, 2008). Students who
exhibit poor social routines, like taking turns, sharing, waiting in line, shaking hands and poor
eye contact, social skills can help influence positive social routines. Students who are rude, short
in conversations, pushy, and show annoyance to others consistently will benefit from social skills
groups (Hawken, Vincent & Shumann, 2008). The demonstration of poor personal care habits,
like blowing ones nose, using a napkin and inappropriate etiquette learn successful personal
habits. Social skills groups help students who appear socially awkward, weird, out of place and
are perceived as weird and strange by the class. When students do or say weird, silly,
inappropriate, or out of place things, students should be applied to social skills groups (Hawken,
Vincent & Shumann, 2008). Noticing this lack of skills with students will help improve their
overall social skills when they are introduced to the social skills group by the school counselor.
Academic Supports
Students who display inappropriate behaviors and social skills may also struggle with
academic achievement (Hampton & Mason, 2003). The results from curriculum based
assessments are utilized to monitor academic progress of all students (Hampton & Mason, 2003).
Students who are identified as at‐risk may receive additional academic support. Learning
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 28
concerns are identified and targeted academic accommodations will be developed by
accommodating to the lack of specific skills the students may be deficient in.
School counselors can improve student’s social skills by developing social skill groups
and self-esteem groups. Incorporating positive behavior, effective communication and using
eye-contact as well as appropriate body language can improve social skills. Amongst these
groups, students learn cooperation skills, assertion skills, friendship skills, empathy skills, self-
Control skills and school & classroom skills (Hampton & Mason, 2003).
Incorporating necessary academic supports, such as mentoring, extra testing time, and
additional help on various subjects the student may be struggling with can be beneficial to the
student (Hampton & Mason, 2003). A school counselor promotes academic support to students
who have low academic ability and are inattentive and easily distracted or fall off task. When a
school counselor notices or is told about a student who has a messy locker, desk, or backpack
and has incomplete work in their folders, locker or back packs will benefit greatly from academic
supports. Students who are disorganized, act out, clown around and display inappropriate
behaviors should be welcomed in academic supports (Hampton & Mason, 2003).
Other factors noticed by a school counselor to bring in a student for academic support are
students who have an unstable home and little parental follow through, as well as the incapability
of knowing the directions or the content. Additional factors include students who procrastinate
and put things off, have a hard time getting started, no sense of urgency and create disturbances
like noises or conflict (Hampton & Mason, 2003). Academic supports help influence overall
academic skills by implementing goals and interventions to students. Goal sheets and data collect
progress amongst student’s academic development throughout the year (Hampton & Mason,
2003). Teachers, students, counselors and the student’s parents/guardians can communicate
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 29
through the goal sheet to monitor the progress of the student. Teachers record any and all
assignments and tests that may need support or have been missed. Record of the grade, quality
and guidelines within the assignments and classes are recorded. This helps monitor progress
with the student and encourages the student to improve their overall academic skills.
Alternatives to Suspension
Tier 2 identifies interventions for a variety of students who may need variable structure
and guidance throughout their day. Additional interventions in Tier II include alternatives to
suspension. A school counselor should advocate for alternatives to suspension for students for a
number of reasons. Some of these reasons are suspending students is very unproductive for
academies (Hampton & Mason, 2003). Some students get suspended on purpose to get out of
school work or away from something they may dislike or feel uncomfortable being part of and
not want to cope or deal with it. Suspensions are not an effective deterrent for many kids, who
do not see it as a significant consequence or negative stimulus (Hampton & Mason, 2003).
As a school counselor, the appropriate times to advocate for students to have alternatives
to suspension are for students who frequently get into trouble and are suspended. Students who
are continuously trying to get suspended on purpose in order to get out of class, homework or
other school responsibilities are necessary for alternatives for suspension (Hampton & Mason,
2003). When suspensions seem to be ineffective to the student, alternatives to suspensions are
necessary for the school counselor to campaign for (Hampton & Mason, 2003).
There are various alternatives to suspension and ways to carry them out as a school
counselor. Alternatives may be discussed with a student or students before implementing them.
Some common alternatives to suspensions include: in-school suspension, school service,
assisting custodial staff with after school clean up and parent supervision (Hampton & Mason,
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 30
2003). The school counselor can also give counseling sessions with the student to explain the
negative behaviors and the reasons for the consequences. Providing counseling to the student
can create a working relationship and build cohesion with the student (Hampton & Mason,
2003). The student may feel purpose and belonging with interacting one on one with the
counselor. Additional alternatives to school suspensions include parent supervision, community
service, behavior monitoring, and loss of privileges such as lunch, recess, and social time
(Hampton & Mason, 2003). Time-outs can serve as a necessary consequence, which could be
done in the school counselor’s office as well as detention before or after school. Overall,
alternatives to suspensions keep the individual in the school setting and offer additional
consequences for the student that can be much more productive and still deliver the same
expectations and consequences for such negative behavior (Hampton & Mason, 2003).
Reward Systems
Consequences are necessary when it comes to individuals in Tier II of PBIS. As
important consequences are for adhering to reversal of positive behaviors, reward systems are
imperative (Hampton & Mason, 2003). As a school counselor, promoting reward systems to
students is a must. Creating a reward system provides students with positive feedback. Students
response to positive reinforcement best and helps reinforce positive behaviors and expectations
(Hampton & Mason, 2003). As a school counselor, promoting and creating a reward system
provides incentive to students for doing the right things. Reward systems improve behaviors and
academics. Students are more inclined to stay on task as well as producing immediate and quick
results. Encouraging students to work toward behavioral and academic goals promotes growth,
success and self-satisfaction for the students (Hampton & Mason, 2003).
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 31
As a school counselor it is important to understand when it is necessary to create reward
systems with students. Praising students for doing the right thing, encourages proper and
appropriate behavior. When students exhibit chronic behavioral problems, demonstrate low and
persistent motivation, effort and interest, as well as refusal to do work or follow behavior
guidelines, reward systems are appropriate (Hampton & Mason, 2003). Oppositional and defiant
students who want to prove their power in the school system benefit greatly with a reward
system. The reward system helps with altering their power status and incorporating productive
behavior (Hampton & Mason, 2003). Research indicates there are effective ways to praise
students. The terms "effective praise" and "encouragement" are often used by researchers and
other professionals to describe the same approach (Atkin, Eckert, Lovett & Little, 2007).
Dreikurs and others (1982) say that praise is usually given to a child when a task or deed is
completed or is well done. Encouragement, on the other hand, refers to a positive
acknowledgment response that focuses on student efforts or specific attributes of work
completed. Unlike praise, encouragement does not place judgment on student work or give
information regarding its value or implications of student status. Statements such as "You draw
beautifully, Marc," or "Terrific job, Stephanie," are examples of praise. They are nonspecific,
place a judgment on the student, and give some indication of the student's status in the group
(Atkin, Eckert, Lovett & Little, 2007). Encouragement and praise incorporated in PBIS support
productive improvement amongst students as well as associating with a reward system.
Additional circumstances to incorporate a reward system are students who are impulsive, fail to
meet behavioral and academic expectations and students who frequently break the school and
classroom rules. Students who have difficulty getting along with others or interact
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 32
inappropriately with others and those who have frequent incomplete and missing work will
benefit greatly with a reward system (Hampton & Mason, 2003).
A school counselor can use a number of different items for creating a reward system with
students. Token economy is where students earn a token, check mark or sticker for meeting
predetermined goals, which they can use to buy or earn a reward after a certain number of
earnings (Hampton & Mason, 2003). Earning privileges for meeting expectations and positive
notes sent home for demonstrating good behavior and meeting expectations are also good
incentives with the reward system (Hampton & Mason, 2003). Small items a school counselor
can incorporate into the reward system include: stickers, erasers, trinkets, pencils, crayons,
snacks, drinks, books, candy and so on provide excellent rewards for positive behavior for
students (Hampton & Mason, 2003). Praise and encouragement throughout the reward system is
necessary to correlate along with the reward system.
Counselor Referral
A school counselor can be one of the most influential and supportive members of PBIS,
Tier II. Working with students one on one provides students with more on one help, support and
intervention. Working one on one with students provides students to feel a sense of security and
the ability to voice their opinion without concern for negative drawback. Students who work
with the school counselor are provided with the full attention of an adult and reduce anxiety and
pressure on the student (Hampton & Mason, 2003). Working with the student one-on-one helps
the student feel secure. The one-on-one interaction with the school counselor allows for teachers
to focus on the classroom without having to be interrupted, taking away from the classroom
lessons. This allows for the student go get their needs met as well as the teacher to continue their
learning lesson with in their classroom (Hampton & Mason, 2003).
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 33
A school counselor should work one-on-one with students when they are over emotional
and cannot calm down in an appropriate and brief amount of time (Hampton & Mason, 2003).
When a student’s needs are greater than those the teacher can provide in the classroom setting
and when a student requires more support and attention to address or solve a problem and issues,
working one on one with the student is necessary (Hampton & Mason, 2003). The greatest part
about the school counselor working one-on-one with the student is it builds relationships, trust,
and communication with the student.
Due to the various layers in the Tier II process, communication is critical. Families need
to be communicated with, acknowledging and understanding the interventions that may be taken
place with their child (Luiselli, Putnam, Handler, & Feinberg, 2005). Other staff such as
specialists, special educators, and paraprofessionals who will be expected to implement
interventions as planned also need information to accurately and consistently implement the plan
(Luiselli, Putnam, Handler, & Feinberg, 2005). As a school counselor, working with the staff is
a critical component of the Tier II process to make sure everyone is on the same page and
understands the necessary language and plans in place to provide appropriate behaviors.
Adlerian Analysis
Encouragement and Belonging
PBIS helps implement a program that allows for success amongst all students. Alfred
Adler believed in encouragement, and belonging. Adler’s goal was to create a psychological
movement that argued for the holistic view of an individual as well as social equality. PBIS
looks a student as a whole individual; looking to find interventions that improve the student
overall abilities in the school community, socially, emotionally and personally. Understanding
rewards is of special importance for school counselors because while we want desirable behavior
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 34
to be rewarded, we do not want undesirable behavior to be rewarded. A reprimand, for example,
may not have been intended to be a reward, but may still function in that capacity (Atkin, Eckert,
Lovett & Little, 2007). One of the more common findings in schools is that teachers
inadvertently reward inappropriate child behavior by attending to talking out, or disruptive acts.
Similarly being sent to the office may be rewarding if it involves escaping from aversive or
difficult work. If a behavior is contingently followed by obtaining a desirable
event/activity/object or avoiding an aversive event/activity/object then the behavior will become
more likely to occur in similar situations in the future (Atkin, Eckert, Lovett & Little, 2007).
Encouragement, guidance and reward of appropriate approximations of successful behavior are
helpful for students to build the skills that can then be sustained by the natural consequences
from reading well, joining games with peers, or playing a musical instrument. Rewards also are
important for building a predictable, positive social culture in a school (Atkin, Eckert, Lovett &
Little, 2007). Schools with clearly defined behavioral expectations, and formal strategies for
acknowledging (rewarding) appropriate behavior, are perceived as safer, more effective learning
environments (Atkin, Eckert, Lovett & Little, 2007). The delivery of rewards is one overt way
that children learn that adults are serious about the social and academic goals they are teaching.
Understanding and using rewards is an essential skill for any educator. Selecting the
right type, level and form of rewards to encourage student behavior is a competence developed
over time, and is a hallmark of effective teaching.
Belonging and Contributing
Tier II adheres to Adler’s belief in social belonging. Within interventions such as finding
alternatives to suspension and counseling referral, a student feels the sense of belonging and
contributing. Adler believed that the social and community realm is equally as important to
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 35
psychology as the internal realm of the individual (John, 2000). Perhaps Adler’s most influential
concept – and the one that drives the Adler School today – is that of social interest (John, 2000).
PBIS creates a commonality for students integrating processes to help influence individuals
social interest. Collaborating and cooperating with one another as individuals and communities
can progress to benefit society as a whole. PBIS helps imply these dynamics throughout
accommodations and tier II to improve the overall student’s quality.
Although Adler’s psychological theory was developed nearly a century ago, many of his
concepts are still brought to fruition through the Adler School of Professional Psychology. His
concepts based in social interest, social justice, equality, and the importance of education guide
the Adler School’s commitment to social change. Adlerian Psychology holds that human beings
are goal-oriented and choice-making by nature, not mechanistically victims of instinct, drives,
and environment (John, 2000). PBIS helps congregate these abilities, working with students and
integrating multiple opportunities to develop success and encourage students. As social beings,
our basic goal is to belong. Although heredity and environment have strong influences, to a large
extent we make our own choices of how to belong (John, 2000). PBIS helps mold these
opportunities for children to belong.
When a student wants to feel the sense of belonging and contributing, the student may not
exhibit positive behaviors to provide such feelings. According to the psychologist Alfred Adler,
“Behind everyone who behaves as if he/she were superior to others, we can suspect a feeling of
inferiority which calls for very special efforts of concealment. It is as if a man/woman feared that
they were too small and walked on their toes to make themselves taller” (John, 2000). He also
wrote "to be a human being means to feel oneself inferior. The child comes into the world as a
helpless little creature surrounded by powerful adults. A child is motivated by feelings of
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 36
inferiority to strive for greater things. When he has reached one level of development, he begins
to feel inferior once more and the striving for something better begins again, which is the great
driving force of mankind” (John, 2000). The interventions of Tier II help guide a student who
feels inferior and promotes positive, encouraging behaviors that help benefit their overall
abilities and possibilities as a student.
Adler’s concept of Gemeinschaftsgefühl, or a deep sense of fellowship in the human
community and interconnectedness with all life, holds that human beings, as social beings, have
a natural desire to contribute usefully for the good of humanity (John, 2000). Tier II
interventions strive for cohesion and relatedness to Adler’s concept of Gemeinschaftsgefühl.
According to Adler, a desire for social significance must focus on contribution, not on status-
seeking, or one’s social relationships and one’s mental health will suffer (John, 2000). PBIS Tier
II deals with reconstructing student’s negative beliefs and thoughts and advocates for influences
on interventions to promote social relationships and improving one’s mental health.
Inferiority Complex
Adlerian Psychology is perhaps best known for the concept of the inferiority complex.
Adler viewed some behavior as overcompensation for perceived shortcomings. We sometimes
make choices about how to belong on the basis of an often mistaken feeling of inferiority. This
ultimately leads students to reach tier II of PBIS. Throughout interventions of tier II, students
can rid their misconception and mistaken beliefs, along with their mistaken goals. Children, for
example, sometimes seem to believe, mistakenly and not consciously, that they belong only
when they are the center of attention. Some adults act as if they believe, mistakenly, that they
belong only when they can control others, or take revenge on others, or withdraw from others
(and often such misperceptions developed in early childhood).
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 37
Both the inferiority complex and overcompensation indicated to Adler an exaggerated
concern with self (Dweck, 2000). This self-concern could be eased by nurturing ones innate
abilities to cooperate and contribute through what Adler called the life tasks: work, intimacy, and
friendship (Dweck, 2000). Adlerian therapy helps to “liberate” clients by helping them move
toward a clearer understanding of their unconscious, inferiority-based belief systems, or “life-
styles,” and toward a clearer understanding of ways to incorporate cooperation and contribution
and mutual respect in their relationships (Dweck, 2000). Adlerians hope to let go of “private
logic” and embrace dignity and respect in all relationships, thereby becoming emotionally and
physically healthier and creating a more democratic culture (Dweck, 2000). PBIS helps integrate
Adler’s theories and finding to incorporate success in education.
Conclusion
In the future, we will use PBIS to describe our theoretical model, our philosophy, and our
products and services. In the past, we authored materials that use the term PBS in reference to
"positive behavior support." The term PBS in past materials is equivalent to PBIS in current and
future usage (Luiselli, Putnam, Handler, & Feinberg, 2005).
PBIS has been proven by research that using punishment alone does not have positive
affects socially and academically in schools. PBIS implemented tiers to help students who need
various accommodations. Tier II is an essential group of students a school counselor can have a
positive impact on. Utilizing the appropriate interventions can prove to be beneficial to the
student, teacher and parent/guardian to help develop a more successful path throughout their
education. PBIS is extremely encouraging; helping create a more positive, productive and
efficient school based environment. PBIS has proven to be an important system that will help
benefit students, staff and schools for years to come.
POSITIVE INFORMATION AND SUPPORT SYSTEMS IN SCHOOL 38
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