Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

Embed Size (px)

Citation preview

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    1/12

    Managing Finance in the Public Sector

    Table of Contents

    Table of Contents....................................................................................................... 1

    Conclusion................................................................................................................10

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    2/12

    Introduction

    The public sector is commonly known as state sector or the government sector and it may be a part of a

    state. The nature of a public sector can be a mixture of different types of business, such as production,

    delivery and allocation of goods and services by and for the government or its citizens, whether national,

    regional or local/municipal. In this way a public organization is sometime refereed to a business

    institution which is operating for social cause and the priority is social service instead of profit making.

    Examples of public sector activity range from delivering social security, administering urban planning

    and organizing national defense.

    In this assignment, financial issues are discussed with a reference to a postal mail company, named

    Royal Mail. It is a public company and based on UK, though has operational coverage across the globe.

    1. Understand accountability in the context of public sector finance

    A persons accountability is being responsible for an act done by the person. In context of public sector

    finance, accountability is very important, as these institutions are run by government and funded from

    donation and citizens. In this section, the discussion started with analyzing the different public sector

    organization and then accountability and reporting nature is briefly narrated.

    1.1. Analyze the different organizations in the public sector

    In United Kingdom, there are different types public organizations in the public sector. These

    organizations are operated under semi government rule and regulations and full control of government as

    well. The types of organization in the public sector include the following-

    British Council

    Central government departments.

    Executive agencies and non departmental public bodies.

    Local councils.

    New Local Government Network (Modernizing Local Government)

    Parliament.

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    3/12

    Policy Hub.

    NHS Choices.

    NHS Direct.

    Strategy Unit Cabinet Office

    UK Police

    It may notice that, the organizations are based on education, social security, national health service,

    administration management etc. The organization of the public sector (public ownership) can take several

    forms; there are some major differences between a public sector company and a private sector company.

    In the following table, the difference is highlighted-

    Table 1: Differences: Private vs. Public

    PRIVATE SECTOR PUBLIC SECTOR

    Privately owned Government Owned

    Objective: wealth maximization Objective: (usually non-profit) to serve thecommunity

    Funding: IPO / Equity / Debt Funding: Grants, Taxes, Donation

    Accountability: shareholders/debtors Accountability: electorate

    Information Reported: Shareholder focused accounting Information Reported: public accounting

    Risks are higher, therefore the returns are also higher Risks are lower, therefore returns are also lower

    Finances are allocated based on Profit Opportunities Finances can be restricted without considering the

    profitability

    1.2. Assess the accountability of public sector mangers in relation to finance

    Accountability can not be defined in a short or few words, sentences; it is a very broad and dynamicconcept, as the definition is updated very frequently. Generally, it is the acknowledgment and assumption

    of responsibility for different actions and its consequences. The actions may include, products of

    business, decisions of managers, and policies of government including the administration, governance,

    and implementation of the action. The fundamental accountability relationship in any democratic society

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    4/12

    is between those who govern and those who are governed, or between the government and public sector

    as a whole (often called the supply side) and the rest of society (the demand side).

    Accountability of public sector managers

    The accountability of a public service organization is very important to maintain, because if it is failed,

    the society will suffer and the human kind will be threatened. In the management of accountability of an

    public sector organization, managers at different level play an important role.

    In different research it was found that, the accountability of public managers is same as that of their

    workers. But there a tendency is also found that the superiors are more accountable to external principles.

    And the managers more accountable to tax payers, ministry related to their work and to the government,

    but they are not that much accountable to the workers who works under the supervision of these

    managers. This situation caused the worker to be more accountable to customer than managers (Virtanen

    1997). Besides these, a public company manager has to play in different corporate social responsibly

    activities and maintaining corporate governance within the organization.

    1.3. Analyze financial information reported for different public sector organizations

    The nature of financial information is different based on the types of the organization. For a health service

    organization, the source of income is service revenue from patients, grants from donors and government.

    And the expenditure account may consist of taxes, fees for doctors and consultant etc, operational

    expenditure. In this essay, Royal mail is used as a reference. The income source of Royal mail is revenue

    from service.

    There are different types financial performance indicators. Though most of them are meant as financial

    ratios. In the following section these financial indicators discussed with reference to Royal mail group

    Stock turnover days. This ratios mean the ability or the reputation of Royal mail so that their

    stock of product, ex. The mails and other service are sold. In this ratio the lower is the better.

    Because lower ratio means that the inventory sold quickly

    Debtors turnover days. This ratio means that how many days to be needed to turn sale to

    cash. Here if the debtor turnover-days of Royal mail is lower, then it favors them because, lower

    ratio means that the receivable accounts are paid quickly. So Royal mail should keep it at

    minimum

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    5/12

    Current ratio. This ratio reflects that how much assets are available to cover the liabilities. The

    rule of thumb here is 2: 1. But the current asset must be higher than the current liabilities. Royal

    mail found safe in this ratio.

    Apart from the above performance indicators, Debt/equity ratio, Interest coverage, Return on investment,Gross profit margin, Breakeven sales etc are also widely use for reflecting the performance . Apart from

    these indicators of financial performance, there are some non-financial performance indicators as well.

    These include response time to serve, speed of service delivery, quality of service, use of technology,

    skills of workers etc.

    The non-financial performance indicators include corporate governance, corporate social responsibility

    etc. a public organization is expected to perform more in the non-financial performance instead of

    financial performance. Corporate governance ensures equality, free from discrimination, justice etc.

    corporate social responsibility widely known as CSR activities. For a public sector organization, CSR

    activities is very crucial, these activities include rising fund for underprivileged people, giving stipend to

    meritorious student, donate money to humanitarian organization etc.

    The financial information of public sector organization is reported in financial statements as private

    company does. The common financial statements include income statements, balance sheet, cash flow

    statements, owners equity statement etc. There are some other external reports which are needed to be

    prepared for the maintenance of regulatory guidelines and accountability. These reports include Care

    Quality Commission, Audit Commission, reports from Houses of Parliament

    2. Understand how to use financial information for decision making and control

    In this part of the paper, usage of financial information to take decision and establish control mechanism

    in an organization will be discussed. Royal Mail Group is used to give necessary exposure of practical

    situation in term of financial condition and performance.

    2.1.Analyze the financial information available and evaluate its use for decision making and

    control

    By analysing the financial information of Royal mail group, it is revealed that the UKLPI, a subsidiary of

    Royal mail group, has 120 million loss in 2010-11 financial years (annual report, 2010-11). But in the

    same year the group has captured a profit of 39 million. In the profit the major contribution is from

    general logic system which is accounted for 118 million. The implication of this financial information is

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    6/12

    the board of directors need to priorities the business units. The subsidiaries of Royal mail group, are

    getting good revenues but also has incurred cost heavily as well, accept the general logistic systems.

    In the preparation of budgets, this subsidiary of royal mail group should get highest allocation for

    expanding their business. And the other should not get much and these should be critically monitored for

    finding out the costing problem and problem of profitability.

    2.2. Assess areas to be monitored and demonstrate how this can be achieved

    By referring Royal mail group, the last two year, their financial condition was somewhat volatile. In the

    following table, the operating profit of the group, is drastically fallen in the last year. And this fall need to

    be monitored.

    Table 2: Operating profit/(loss) after modernization costs

    2010-11 2009-10 Variance

    Business unit m m m

    UKLPI -120 20 -140

    Post Office Limited 21 33 -12

    General Logistics Systems 118 112 6

    Other 20 15 5

    Group 39 180 -141

    Source: Source: Royal Mail Holdings plc Group Annual Report and financial Statements 2010-11

    It can be noticed that apart from general logistic systems, other subsidiaries of the groups are not

    performing well in the last financial year compare to the previous year. And there is very high variance in

    this last financial year (2010-11) compare to 2009-1010 as shown in the the table 2. This can be

    monitored and take corrective actions as well. Apart from the the operating profit or loss, there are other

    element which should be monitored include expenditure, different revenue collection streams as well. So

    finally it can be said that Royal mail group need to find out the reason of fall in the operating profit and

    should monitor this to prevent reoccurrence.

    Royal mail group has performed well in the non-financial sector also. Especially, the company has

    contributed to different charity, social cause and humanitarian activities by giving money and other

    supports. Few of them are highlighted in the following-

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    7/12

    43,000 of Royal mails employees regularly donate to good causes through payroll giving

    The company raised 1.8 million in charitable donations in the past year

    Royal Mails target of 50% of our electricity to come from renewable sources has already been

    achieved with 98% acquired from certified renewable sources (Royal mail CSR website 2011)

    2.3.Analyze different types of financial decisions to be made and demonstrate techniques to

    support decision making

    In the public organization, like police, National Health Service, postal service, social care etc. Different

    financial and non-financial decisions need to be made. The financial decision include, the decision

    regarding sources and usage of fund, investment, appraisal of staff and organization expansion etc.

    For Royal mail group, the financial decision to be needed are about the expense and income, utilization

    and appraisal of profit, expanding coverage, increasing human resource, purchasing new equipment and

    increasing compensation to adjust inflation etc. The decision is made based on different types of

    information. The financing decision is taken based on net present value analysis, financial ratio analysis,

    and credit rating analysis. To take about investment, the technique used are NPV, Internal rate return

    method, Payback method etc. Apart from these method, cost and benefit analysis is also used widely. The

    method need to be suitable based on the nature of decision and investment.

    In the financial decision making and other non-financial decision making, the government has to play an

    important role in a public organization. Because they are the major fund provider in a public service

    organization. So this is a significant advantage for a public service company like Royal mail in decision

    making.

    3. Understand how to manage a public sector tender process

    To purchase a office stationary in large volume or to purchase office equipment, a public organization

    need to give tender for this purpose. In this part, details discussion regarding the tendering process is

    given and selection of seller of a intended elements for an organization is also discussed in this section of

    the essay.

    3.1. Determine process by which projects are put out to tender

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    8/12

    A government organization needs tendering process to purchase its office and operational elements

    frequently. In the tendering process, political issues, different parameters etc need to be considered when

    the process is planned. And to make the process clear and acceptable to the society and regulatory bodies,

    the process need to maintain the requirements and other formalities as guided by the authoritarian

    institutions.

    3.1.1. Tendering Process

    In an tendering process, there are a number of steps to complete the process for selecting a contractor,

    supplier etc. in the following figure, these steps are listed.

    Figure 1: ten steps in tendering process

    In Step 1, the public sector defines what it needs and outlines the bidding process. Then if you are

    interested in making a bid, you may be asked to provide information about your finance and experience as

    well as supplying references. In step 3, If you do qualify, the organization will send you further

    instructions, information about deadlines, and a letter asking you whether you would like to bid for the

    tender or not, which you must return.

    Then the organization needs to make sure that the bid you have made represents value for money,

    therefore, they may ask for more information before accepting your bid. Then the public sector announces

    who they will award the contract to, followed by a 10 day standstill, during which suppliers can ask for

    feedback on why that decision was made. In step 6, the tender take place where both buyer and supplier

    are involved in this. Then Contracts, Terms and conditions revealed. There It is important for you to

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    9/12

    familiarize yourself with the terms and conditions that were sent to you before you made the bid, as well

    as understanding the responsibilities the contract places on both buyer and supplier. Finally the contract is

    managed and putted to review and testing and feedback.

    .

    3.2. Analyze how public sector tenders are evaluated and suitable suppliers selected

    To evaluate tenders, there should be some criteria set by the public service organization. There can be

    different guidelines, parameters as well to sort out the tenders. The criteria might include financial

    stability, fairness etc. in the following section, the principles of tenders process are highlighted which can

    give a direction of criteria for evaluation.

    Principles of Tendering

    Fairness: All tender or quote evaluations must be undertaken in a fair manner. This means each

    bid deserves equal treatment and assessment and scores should be applied consistently

    Confidentiality: All bids during a tender process are confidential and should not be discussed

    with any person not involved in the evaluation process.

    Security: All bid documentation must be stored securely during the evaluation period. Hard

    copies should not be removed from Council premises or left on desks overnight. Any electronic

    versions should be transferred using secure encryption methods

    Evaluation Criteria: Bids can only be assessed against the criteria issued in the invitation. Any

    criteria not included in the invitation cannot be considered or scored at evaluation stage. Scores

    cannot be awarded or withheld based on the structure of the bid and how easy it is to assess

    So the criteria for the evaluation of tenders can be the following elements-

    Firm Experience

    Firm Expertise

    Past Performance

    Market Standing of the firm

    References provided

    Known milestones achieved

    Cost of supplies (Includes whole costs such as cost of acquiring, owning, maintaining, and

    disposing of goods, services or works

    Quality of Supplies(Factors such as technical merit, functional characteristics, environmental

    characteristics, running costs, cost effectiveness are considered)

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    10/12

    If any suppliers are unsuccessful in the tendering process, they should be got feed back and the contract

    paper should be well written, to be free from any misunderstanding in the future.

    Conclusion

    In public sector, the financial system sometime is getting very liberal in terms of accountability and

    responsibility. In this essay the different issues regarding the financing process and scenarios or public

    sector companies are discussed and it is found that by using effective tools and techniques, the public

    sector can contribute a lot to the society and human kind for better future.

    References

    Anon (2002), The National Policing Plan: 2003-2006, Home Office, November.

    Behn, R. D. 2003. Why measure performance? Different purposes require different indicators.

    Public Administration Review, 63: 586-606.

    Boland, T. and Fowler, A. 2000. A systems perspective of performance management in public

    sector organizations.International Journal of Public Sector Management, 13: 417446.

    Brignall, S. and Modell, S. 2000. An institutional perspective on performance measurement and

    management in the New Public Sector.Management Accounting Research, 11: 281-306.

    Carpenter, V. and Feroz, E. 1992. GAAP as a symbol of legitimacy: New York State's decision to

    adopt generally accepted accounting principles. Accounting, Organizations and Society, 17: 613-

    643.

    Carpenter, V. L. and Feroz E. H. 2001. Institutional theory and accounting rule choice: An

    analysis of four US State governments decisions to adopt generally accepted accounting

    principles.Accounting, Organizations and Society, 26: 565-596.

    Eccles, R. G. and Pyburn, P. J. 1992. Creating a comprehensive system to measure performance.

    Management Accounting, 74(4): 41-44.

    Fisher, J. (1992) Use of Nonfinancial Performance Measures, Journal of Cost Management,

    Spring , pp. 31-38.

    Geiger, D. R. and Ittner, C. D. 1996. The influence of funding source and legislative requirements

    on government cost accounting practices.Accounting, Organizations and Society, 21: 549-567.

  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    11/12

    Halachmi A. and Boorsma, P. B. 1998. Inter and intra government arrangements for

    productivity: An agency approach, Dordrecht: Kluwer.

    Hood, C., James, O., Jones, G., Scott, C. and Travers, T. 1998. Regulation inside government:

    Where New Public Management meets the audit explosion. Public Money and Management,

    18(2): 61-68.

    Ittner, C. D., Larcker, D. F. and Rajan, M. V. 1997. The choice of performance indicators in

    annual bonus contracts. The Accounting Review, 72: 231-255.

    Jensen, M. C. and Meckling, W. H. 1976. Theory of the firm: Managerial behaviour, agency costs

    and ownership structure. Journal of Financial Economics, 3: 305-360.

    Johnson, H. T. and Kaplan, R. S. 1987. Relevance lost The rise and fall of management

    accounting, Boston: Harvard Business School Press.

    Modell, S. 2001. Performance measurement and institutional processes: A study of managerial

    responses to public sector reform.Management Accounting Research, 12: 437-464.

    Neely, A. D. 1999. The performance measurement revolution: Why now and where next.

    International Journal of Operations and Production Management, 19: 205-228.

    Pollitt C. and Bouckaert, G. 2004. Public Management Reform: A Comparative Analysis (2nd

    ed.). Oxford: Oxford University Press.

    Power, M. 1997. The audit society - Rituals of verification. Oxford: Oxford University Press.

    Royal mail group (2011) Regulatory financial statements 2010-11. Retrieved from

    http://www.royalmailgroup.com/sites/default/files/regulatory_financial_statements_2010-11.pdf

    Ofcom organization (2011) Regulatory accounting guideline for Royal mail . retrieved from

    http://stakeholders.ofcom.org.uk/binaries/consultations/securing-the-postal-

    service/annexes/deloitte.pdf

    Royal Mail CSR website (2011) The bigger picture. Retrieved from

    http://www.royalmail.com/you-home/corporate-social-responsibility

    Sanderson, I. 2001. Performance management, evaluation and learning in modern local

    government,Public Administration, 79: 297-313.

    Smith, P. 1995. Performance indicators and outcome in the public-sector. Public Money and

    http://www.royalmailgroup.com/sites/default/files/regulatory_financial_statements_2010-11.pdfhttp://www.royalmail.com/you-home/corporate-social-responsibilityhttp://www.royalmailgroup.com/sites/default/files/regulatory_financial_statements_2010-11.pdfhttp://www.royalmail.com/you-home/corporate-social-responsibility
  • 7/29/2019 Rumki_Managing Finance in Public Sector 3500_april 13 Sent Plaz Solve

    12/12

    Management, 15(4): 13-16.

    Virtanen, T, (1997)Financial Autonomy and Accountability of Public Managers. Retrieved from

    http://www.valt.helsinki.fi/vol/tutkimus/julkaisut/verkko/autonomy.htm

    http://www.valt.helsinki.fi/vol/tutkimus/julkaisut/verkko/autonomy.htmhttp://www.valt.helsinki.fi/vol/tutkimus/julkaisut/verkko/autonomy.htm