RTK InternationalSalzbergwerk Berchtesgaden 116 LifeClass Hotels & Spa Portorož 117

116 RTK FAIRmittlung: T +43 1 505 53 49 0 | www.rtk.at | konferenzhotels@rtk.at

RTK FAIRmittlung: T +43 1 505 53 49 0 | www.rtk.at | konferenzhotels@rtk.at 117

LifeClass Hotels & Spa

PortorožObala 33, 6320 Portorož | SlowenienT +386 5 692 9039 | F +386 5 692 9003www.lifeclass.netsales@lifeclass.net

Zimmerausstattung A/C

PCFREEWLAN

Bereit fürAllergiker

A/C

PCFREEWLAN

Bereit fürAllergiker

A/C

PCFREEWLAN

Bereit fürAllergiker

A/C

PCFREEWLAN

Bereit fürAllergiker

A/C

PCFREEWLAN

Bereit fürAllergiker

A/C

PCFREEWLAN

Bereit fürAllergiker

Berücksichtigung der Ayurveda- und Mittelmeerernährung sowie deren positiven Auswirkungen auf physische und mentale Fähigkeiten das Programm Brain Power Booster gestaltet, um die Leistungsfähigkeiten der Gäste maximal zu fördern und den ROI des Events zu optimieren. Dank der speziellen Ernährung und den Anwendungen emp-fohlen durch unsere Ayurveda-Spezialisten stellen wir sicher, dass die Teilnehmer während des ganzen Events frisch und konzentriert bleiben.

FreizeitIn Zusammenarbeit mit ex-ternen Anbietern organi-sieren wir Incentives und Teambuildings, wodurch Sie bei Ihren Teilnehmern den Teamgeist wecken und eine un-vergessliche Team-Erfahrung schaffen: Segelbootregatten, Angeln, Schatzsuche in Piran, Olivenernte, Salzernte in den Salinen von Sečovlje und Sportaktivitäten – Kajakfahren quer durch die Salinen, Stehpaddeln durch die Bucht von Piran, Paintball uvm.

15 PKW a. A.

450 PKW gratis

Lage | Parken

H6 14 km

! Ljubljana 118 km

Zimmer inkl. Frühstück EZ DZ als EZ DZ Suite App

Colombo + Vespucci 495 520 280 230 450

Cristoforo Colombo 339 380 220 160 330

James Cook 170 160 90 50 60 80 140

Amundsen + Scott 158 100 70 70 110

Amerigo Vespucci 156 150 90 65 75 80 120

Roald Amundsen 90 90 60 30 35 50 70

Robert Scott 68 60 40 25 30 40 60

Vasco de Gama 63 60 40 25 30 30 50

Fernand de Magellan 45 20 16

James Cook + Foyer 140 350

Ganztag ab 30,-

Halbtag a. A.

Tagungspauschalen in €/Person

Kontakt: Mitja Žnidaršič | Mitja.znidarsic@lifeclass.net

Allgemeine InformationLifeClass Hotels & Spa liegt an der slowenischen Adriaküste, im Zentrum von Portorož. Genießen Sie das mediterrane Klima, die unmittelbare Meeresnähe, tradi- tionelle istrische Gastfreund-schaft, hochwertige Unterbrin- gung, exquisite Gastronomie,

erstklassige Kongressräumlich-keiten sowie ein ganzheit-liches Thermal-, Wellness- und Gesundheitsangebot.

Special: Brain Power BoosterFür die Bedürfnisse der Geschäftsreisenden und Event-Veranstalter haben wir unter

Tagungsräume m2

Anzahl (gesamt 784) 15 731 731 38 –

Preis/Zimmer ab in € a. A. a. A. a. A. a. A. –

118 RTK FAIRmittlung: T +43 1 505 53 49 0 | www.rtk.at | konferenzhotels@rtk.at

RTK QualityAustrian Conference-Culture• The quality certificate “Certified Conference Culture Austria” emerged from a joint initia- tive by the Ministry of Commerce and the Chamber of Commerce• Seminar, congress, event and incentive providers all over Austria can be certified• The inspection and rating is carried out biannually by independent testers and cus- tomers.

Quality in five areas and ten criteriaAn establishment’s quality is listed and rated in five areas each with ten criteria. In every area there is a maximum of 20 points, so a grand total of 100 points. This means you, as a customer, can see precisely how each offer can contribute to the success of your event.

The five areas and it’s criteriasCommunication„Communication with the customers” forms a new quality area, which shows the ser-vices provided by the establishment for the customer before and after the event. Central aspects are wishes, requirements and the customer’s ideas. 1. Conference folder/hotel brochure includ- ing floor plan of the conference rooms with m2 details 2. Internet appearance updated daily 3. Offers returned in under 2 h for confer- ences 4. Conditions of payment, accounts and cancellation are communicated to the customer along with the offer 5. Systematic inquiry into the specific cus- tomer needs before the event 6. Booking confirmation with checklist for inspection and correction by the cus- tomer 7. Clarification of the course of events for the conference with conference manager before the event 8. Inquiry as to customer satisfaction and suggestions for improvement 9. Route plan and well sign-posted access 10. Check up call shortly before the event (PAX, collection service, trainer’s name)

RoomsThe quality of the rooms, such as confer-ence zones, conference rooms, work group rooms, break and dining area as well as data transfer and other work stations and trainer’s rooms are rated. 1. Bright and functional conference rooms 2. Acoustic and visual shielding from dis- turbances (distractions, noise etc.) 3. Ergonomic conference furniture 4. Complete furnishing with the minimum requirements of technical equipment (standard equipment) 5. Comfortable atmosphere in the rooms

6. Separated dining area for conference members 7. Controllable lighting and non blinding spot lighting 8. Mechanical or electrical darkening tech- nology or sun screens 9. Computer workstations and the possibil- ity of data transfer10. Conferencing opportunities outdoors

SupportSeminars or conferences are events that require continuous care of the guests. The support team ensures that the various wish-es & needs that come up during the day are met quickly. 1. Support and assistance by trained con- ference assistants. 2. Rapid availability of conference assis- tance. 3. Support by offering secretarial duties for example (fax/copy service). 4. Ensuring a working message transfer. 5. Ensuring an undisturbed conference. 6. Flexibility in time and place when providing service. 7. Discreet arrangement of the conference schedule. 8. Active entertainment of special wishes. 9. Shuttle service to public transport. 10. Opening hours of hotel facilities are oriented on the conference guests.

CateringThe particularly high requirements of con-ference guests for „eating and drinking” are covered by the term catering. The quality criteria gathered in this area relate to the degree of customer satisfaction. 1. Quality of food and drink (light cuisine) 2. Conference compatible selection choices at lunch (Standard: 3 course menu or buffet) 3. Vegetarian / whole-food dishes 4. Punctual and fast realisation 5. Flexibility with regards to changes in time of service 6. Break time catering and conference drinks: tea, coffee, mineral water, fruit juices, canapés, pastries as standard 7. Catering opportunities during the entire stay („Midnight snacks”) 8. Extended selection for dinner or à la carte 9. Well assorted wine menu 10. Room service

Wel-beingOne aim a hotel strives for is to complete the „hotel services” to the fullest customer satis-faction and to create or at least provide for a feeling of „well-being”. This area includes the most diverse factors that on the one hand concern hotel and room arrangements and

on the other the organisation and execution of the event. Additionally, factors such as opportunities inside and outside the hotel must be considered. The most important criteria are: 1. Hotel standard of a higher quality. 2. Comfortable atmosphere (for example: stylish furnishing, colours and pictures). 3. Room furnishings suited to conference guests (writing area, desk and reading light, European and TDO telephone sockets). 4. Friendly staff. 5. Sauna and solarium. 6. Activity and sports range. 7. Provision of additional offers outside the hotel. 8. Does the building make a well-kept impression over all? 9. Availability of non-smoker rooms. 10. Parking availability.

Example CertifiedConference CultureCommunication 20Rooms 17Support 20Wellbeing 19Catering 20Award points 96

ImpressumFür den Inhalt verantwortlich:RTK - Round Table KonferenzhotelsSeisgasse 18, 1040 Wien | AUSTRIAT: +43/1/505 53 49 0 · F: +43/1/505 53 49 20E: konferenzhotels@rtk.at | www.rtk.atZVR-Zahl 819093669RTK VorstandPräsident: Prof. Dr. Gerd PrechtlVorstandsmitglieder: Sascha Dietrich, Harald Kreidl, Ulli Retter, Mag. Thomas Ziegler.Geschäftsführerin: Mag.FH Carina GaloppiGestaltungWerbeservice Martin Hlavacek e.U., A. Baumgartner Str. 44/54a, 1230 WienT: +43/1/812 22 11, www.werbeservice.at.Fotos: shutterstock.com, PartnerbetriebeDruckFerdinand Berger & Söhne Ges.m.b.H.Wienerstraße 80, 3580 Horn | AUSTRIAT: +43/2982/4161-0, www.berger.at

Stand: Jänner 2016 Druck-/Satzfehler vorbehalten.